MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - EUROPE, MIDDLE EAST, AFRICA EDITION | APRIL 2021 - Motorola learnings
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MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION EUROPE, MIDDLE EAST, AFRICA EDITION | APRIL 2021
WELCOME
Day in, and day out, governments and
businesses around the world rely on
effortless and reliable communication.
Our customers call it their lifeline. To help
businesses operate without interruption
and to safeguard communities,
workplaces, and ultimately, each one of
us, we are determined to help keep the
lifeline unbreakable.
With Motorola Solutions, Inc. Education
Services, we help your two biggest
lifeline investments - your personnel and
your technology infrastructure - work
together efficiently to maximize the value
of your communication technologies.
Whether your organization is new to our
latest innovations or has years of
experience with us, our Education
Services team helps expand your
personnel’s skills and knowledge for the
full application of your technology
investment.
Starting with professionally developed,
real-world application and content, we
always design your training with the
learner in mind. Our experienced
instructors average 20+ years in the
communications industry and specialize
in Motorola Solutions technologies and
services. Immersive, hands-on
experiences, expert lab environments, or
online learning ensure we meet your
learners with the right kind of learning at
the right times.
Whether training is delivered virtually, at
your location or in our state-of the-art
facilities, we can help ensure that your
personnel know how to amplify your
investment, maximize operational
efficiency, and ensure an unbreakable
lifeline.
We look forward to working with you.
2
TABLE OF CONTENTS
EDUCATION SERVICES LEARNING EXPERIENCE PORTAL TRAINING PORTFOLIO
INTRODUCTION................................... 4 LXP INTRODUCTION...........................11 TWO-WAY COMMUNICATIONS
EDUCATION PACKAGES...................... 5 ACCESSING THE LXP........................ 12 FOUNDATIONAL COURSES.............. 14
TAILORED TRAINING: DIMETRA™ SYSTEMS......................23
ANALYSIS AND CONSULTATION HELPFUL INFORMATION
SERVICES.............................................. 7 SUBSCRIBERS....................................39
PAYMENTS......................................... 13
QUALITY ASSURANCE: MOTOTRBO™ INFRASTRUCTURE
THE TPMA FRAMEWORK.................. 8 HELP DESK CONTACTS..................... 13 AND SUBSCRIBERS...........................44
OPERATOR TRAINING......................... 9 POLICIES AND REQUIREMENTS ����� 13 ASTRO® P25
INFRASTRUCTURE.............................50
PRIVATE BROADBAND.....................58
CYBERSECURITY.................................62
3
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com INTRODUCTION TO MOTOROLA SOLUTIONS EDUCATION SERVICES WorldWide Education team up with you in the successful implementation, maintenance, and use of your communication system. We blend our passion for learning and innovation to deliver comprehensive training strategies, targeted to ensure technicians, administrators, supervisors, and operators find in us a trusted and effective learning partner. Our range of services is designed to ensure you find the right learning support your organization’s unique characteristics demand. From Education Packages, offering a selection of essential training activities, to Learning Subscriptions (coming soon!) with unlimited access to technology-specific content, or the most personalized service: a Training Need Analysis service followed by a tailored training plan, specifically designed to meet the results you want to achieve. Our services not only respond to businesses and organizations’ needs, but also to limitations uncertain times may bring. Our learning technology allows us to provide remote instructor-led training, so your personnel can attend our sessions from anywhere in the region. Browse this catalogue to learn more about each of these services and their benefits, and also discover a selection of our extensive training portfolio. If you have any questions, contact your Motorola representative. 4 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
EDUCATION PACKAGES
Motorola Solutions Education Packages have been built by our technical education experts, to provide you a simpler way to select the right learning activities
from our extensive training portfolio. These packages are all designed considering four vital aspects:
• Your Motorola Solutions Infrastructure & Devices
• The Level of Support provided by Motorola Solutions
• The tasks undertaken by your team, and
• The roles of the professionals in charge of those tasks
Behind these packages there are Education Services professionals whose aim is to fully prepare your team to achieve desired organisational efficiency and
outcomes by ensuring that they have the knowledge, skill and competency needed to effectively interact with your Motorola Solutions technology investment.
If you wish to customise your Motorola Solutions training strategy, ask our Professional Education Services team to analyse your specific technical and end user
training needs and gaps. Please work with your Motorola Solutions account representative to request this professional service.
Let Motorola Solutions Education Services help you ensure that your organisation provides effortless and reliable communications, and keep your lifeline
stronger than ever!
DIMETRA™
COMPLEMENT EDUCATION SUPPLEMENT EDUCATION SUPPORT EDUCATION
INFRASTRUCTURE PACKAGE PACKAGE PACKAGE
EDUCATION Prepare your team to operate your Prepare your team to operate and Prepare your team to operate,
PACKAGES DIMETRA™ Solution, achieving optimal administer your DIMETRA™ Solution, administer, and maintain your
organisational efficiency. achieving optimal organisational DIMETRA™ Solution, achieving optimal
efficiency. organisational efficiency.
TOPICS TOPICS TOPICS
System Overview, Upgrade Differences, System Overview, Fleetmapping, System Overview, Network
MyView Portal, Dispatch End User Best Network Management, Dispatch End Management, Consoles, Base Stations,
Practices, Device End User Best User Best Practices, Upgrade Fleetmapping, Dispatch End User Best
Practices Differences, Device End User Best Practices, Device End User Packages
Practices, MyView Portal
Talk with your Motorola Solutions contact for a quote, or email us at training.emea@motorolasolutions.com for more information on how to sign your team up
for one of our Education Services Packages.
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 5
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
SAMPLE PACKAGE
DIMETRA™ INFRASTRUCTURE
SUPPLEMENT EDUCATION PACKAGE
This Education Package aligns with the Infrastructure ADVANCED Services
Package
DIMETRA™ SYSTEM OVERVIEW
MYVIEW PORTAL OVERVIEW
APX CPS
DIMETRA™
PROGRAMMING
SYSTEM&FLEETMAPPING
TEMPLATE BUILDING
DIMETRA™ CONFIGURATION AND ADMINISTRATION
DIMETRA™ FAULT MANAGEMENT
LIFECYCLE MANAGEMENT
CONSOLE ADMINISTRATOR
& DISPATCH END USER TRAINING
RADIO END USER TRAIN THE TRAINER
WAVE™ ADMINISTRATION & END USER
IMW OPERATIONS AND ADMINISTRATION
DIMETRA™ SECURE COMMUNICATIONS
LEGEND:
DIMETRA™ PERFORMANCE MANAGEMENT – Foundation
– Administration
– Maintenance
EXECUTIVE OVERVIEW – Device & Console Best Practices
– Optional
Talk with your Motorola Solutions contact for a quote, or email us at training.emea@motorolasolutions.com for more information on how to sign your team up
for one of our Education Services Packages.
6 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
TAILORED TRAINING:
ANALYSIS AND CONSULTATION SERVICES
The variety of services we offer reflects our Our training consultants and technology experts The outcome of that analysis will be a tailored
desire to make sure all our customers find the will complete a thorough analysis of your learning proposal, designed just for you and your
right training option for them. For those who infrastructure and the results your organization particular circumstances and preferences. It will
demand fully personalized training support, and pursues, the challenges your team faces, the also be the route map for our instructors, and the
acknowledge the value consulting with experts performance they aim to achieve, and the new point of reference for evaluations of learning,
brings, we are looking forward to partnering with capabilities they need to acquire. results, or expectations.
you in the design, implementation, and evaluation
of your product and solutions technical training
strategy.
TRAINING OPTIONS
In this catalogue, you will find a selection of the more than 500 training resources that form our training portfolio, and a variety of learning methodologies.
Choosing the most suitable training delivery method depends on multiple factors, as organizational goals, learning objectives, or circumstances out of our
control limiting our choices. Regardless of what those circumstances are, our purpose is to make sure you always find in our training offer a valid alternative to
keep your personnel abreast.
LIVE TRAINING SELF-PACED TRAINING
It consists of scheduled sessions delivered The same instructors also deliver training in It allows your team to gain foundational
either remotely or in a conventional classroom, traditional training facilities, and during those knowledge on a variety of topics using their
but always led by a technical instructor. face-to-face sessions, they specially focus on computer and at their own schedule. There are
hands-on training, allowing learners to immerse two main types of self-paced training:
In Motorola Solutions remote live training, the themselves in the subject, and practice in a safe
benefits of instructor-led sessions are moved to • Online training: one single module, with
environment.
a virtual environment; thanks to the distance defined objectives and estimated duration.
learning technologies we use and our remote Whether you are interested in one of these • Blended learning: online collection of
labs, learners and instructors interact and methods or a combination of them, either if our resources, grouped into related topics.
collaborate in real time. Live discussions, off-the-shelf courses meet your needs or you
demonstrations, and online activities happen in need them customized to suit your requirements,
these remote sessions. contact us now to start working together on
your training strategy.
UNDERSTANDING THE ICONS
LIVE TRAINING SELF-PACED TRAINING EXAM
VIRTUAL / FACE-TO-FACE TUTOR-LED TRAINING ONLINE / BLENDED LEARNING
Where to start? Our training paths will let you know the starting point and milestones of your development, so you can make sure you acquire the right
knowledge to make the most of each step of your learning process.
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 7
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
QUALITY ASSURANCE:
THE TPMA FRAMEWORK
MOTOROLA SOLUTIONS WORLDWIDE Monitoring & Assessment (TPMA) framework in instructor development and ultimately leads to a
EDUCATION COMMITS TO our organization. Our internal instructors are happy customer experience.
EXCELLENCE IN INSTRUCTOR-LED held to the highest level of training standards
outlined within the Learning & Performance LPI ensures the quality of the instructors’
TRAINING
Institute (LPI). The TPMA certificate is widely- training delivery is maintained and meets the
For 45+ years, our instructors continue to be
recognized and accepted as the premiere highest quality standards, provides expert
laser-focused on your two lifeline investments -
institute for learning, assessing and feedback on their performance and promotes
your personnel and your technology
benchmarking trainer progress. the development of their facilitator skills.
infrastructure. Our mission is to work together
efficiently to maximize the value of your Visit us at learning.motorolasolutions.com to
Anywhere in the world, those who hold a TPMA
communication technologies. register for our training courses.
certificate demonstrate that they have reached
Motorola Solutions is aware of the impact or exceeded the highest standards demanded
within the industry.
ACHIEVING OPTIMAL PERFORMANCE
training experiences have on your team and
MATTERS TO US
your organization. When it comes to supporting
• We focus on the needs of the learner, not
the success of your employees and your
WHY DO TPMA CERTIFICATIONS the trainer
technology infrastructure, we seek to
continually deliver exceptional training to you. MATTER? • The personalized approach and structured
Adopting TPMA standards is essential to meet
consistency of standardized-requirements
For over 10 years, we have built and industry trends and leading industry best
help win business
implemented the Training Performance practices to meet user needs, enhance
“The instructor did an outstanding job. Truly a
professional and extremely knowledgeable.
Never rushed and always listened. Provided “Excellent coach. Direct, precise, detailed.
feedback to all questions and allowed students Explain everything in the right way. Honestly, the
to participate at their own level of expertise and best coach I have ever had. They do not skip
speed.” anything, explain everything in detail. My
knowledge after this training is much better.
“The Instructor was extremely helpful during the During the entire training, he was fully committed
training. He has an excellent way of teaching and to us.” “One of the best instructors I had. Speaks clearly,
was very attentive to the students when asked responsive to the students; actions and very good
questions. I liked that he went over each and at making the students stay alert and attentive.”
“The best teacher I have ever had in any previous
every field of CPS. Excellent Instructor! I would
training courses. Very challenging and interactive
recommend to anyone!”
teaching helping me to understand the system
from the bottom to top with a lot of additional
slides from the teacher with extremely good and “Amazing training, very glad to join it. Amazing
clear explanations in the system networking for trainer, very vibrant, very knowledgeable trainer.
“The instructor showed outstanding skills to Looking forward to more training with him. Good
combine theory, practice, actual cases and deeper understanding.”
trainer from a good company.”
hands-on training. Great training.”
“Exceptional course, no words to explain the
instructor’s commitment and professionalism.
Vast experience, humbleness, patience and
amazing teaching skills. A different and positive
class.”
8 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021
OPERATOR TRAINING THE SUCCESSFUL IMPLEMENTATION OF YOUR COMMUNICATIONS SYSTEM DEPENDS ON ITS CONFIDENT USERS. Users of your mobile and portable radios require training on their units to understand its basic operation, features and functions. Dispatchers of your consoles require training to understand basic operation, features and functions; management personnel require training on the Motorola Solutions applications.
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
TRAIN THE TRAINER OPERATOR TRAINING
With this option, Motorola Solutions trains people you With this option, the users within your organisation
have identified as qualified instructors so that they in are trained by a Motorola Solutions instructor. These
turn can train each individual user in your classes are typically done on site using your
organisation. These classes are delivered on site equipment. The interactive End-user toolkit (iEUTK)
using your equipment. The interactive End-user toolkit and/or tailored end user materials support this
(iEUTK) and/or tailored end user materials can be training option.
utilised.
CONSOLES TRAINING COURSES FOR CONSOLE PRODUCTS
AUDIENCE These courses provide operators and supervisors with
This course is geared for customers who have an an introduction to the basic operation, administration • MCC 7000 Series Dispatch Console Operator
experienced, dedicated training staff in their and feature functionality of the Console Systems. Training
organisation. This course concentrates on specific Through facilitation and hands-on practice, users learn • MCD 5000 Operator Training
product features and how it relates to the training to perform tasks that are associated with their
process. organisation’s particular system.
COURSE OVERVIEW • Overview of console configuration
This course provides the customer’s identified • Console dispatcher and supervisor operation
training personnel knowledge and practice applying • Alias Management
training techniques that will enable them to • Messaging
successfully train their students. Trainers will use
simulation, facilitation and hands-on activities to
facilitate learning events supported by tailored
SUBSCRIBER TRAINING COURSES FOR MOBILES & PORTABLES
These courses provide radio users with an
training materials and job aides. Students will become • DIMETRA™ Series
introduction to their radios, a review of their radio’s
proficient in discussing common tasks associated with
basic functionality by means of job aides tailored to • APX™ Series
the operation of the customer’s radios and consoles
exactly how they use their radios. Through facilitation • MOTOTRBO™ Series
as identified by the customer’s needs analysis.
and hands-on practice, users learn to perform
Note: This course is presented as customer
common tasks associated with their radio
specific and will cover pertinent information on
configuration.
customer equipment.
• Overview of radio configuration
REQUISITE KNOWLEDGE
• General radio operations
Previous training experience and radio system
knowledge is a must.
TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER.
Note: The interactive End-user toolkit (iEUTK) is not sold as a standalone product but included with our instructor-led, Train The Trainer or Operator
Training.
10 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
LEARNING EXPERIENCE PORTAL
AN INTERACTIVE PLATFORM… DESIGNED FOR YOU! THE LXP IS YOUR VALUABLE RESOURCE TO SEE THE
LATEST COURSES, DESCRIPTIONS, REQUIREMENTS, DATES AND LOCATIONS.
Use the search box and filters
feature to quickly and easily search
for training or documentation.
View your history and upcoming
training on your personalized
dashboard.
Receive reminder notifications of
upcoming training or changes to
your training.
Easily locate and download
documents plus stay up-to-date
with training news and
announcements.
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 11GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
HOW TO ACCESS THE LEARNING EXPERIENCE PORTAL
If you are a Motorola Solutions Customer who already has a Motorola Solutions Login ID, you can go to the “Enrol in a course” section for further
instructions.
SET UP A NEW USER ACCOUNT AND PASSWORD
• Visit: https://learning.
motorolasolutions.com
• Click “Register”
• Fill out all the required information
on the form; preferably, use a company
email address during the registration
process (if you are a MSI Customer with
an established 10-digit Motorola
Customer Account Number, please enter
your Company Name in the form)
• Click “Submit”
• You will receive a confirmation of
your submission
• You will next receive further
information to activate your account
(Up to 5 business days)
TO ENROL IN A COURSE
(ONCE YOU HAVE AN LXP ACCOUNT)
• Log in to the LXP: https://learning.
motorolasolutions.com
• Click on “LOG IN”
• Enter your Log In ID and
Password and Click “LOG IN”
• If you have forgotten your Log In or
Password click on “Forgot Log In ID” or
“Forgot Password”
• Find a training course by clicking
“Browse Training” at the top of the
screen Or use “Search Catalog” at the
top of the screen
12 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
HELPFUL INFORMATION
HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE FOR QUESTIONS AND
HOW TO MAKE PAYMENTS WHEN If prepayment is required to secure your ASSISTANCE
REGISTERING registration, it must be received by Motorola Call the Education Help Desk
For your convenience we accept the following Solutions 30 days prior to your attendance. Monday – Friday,
methods of payment: Contact the help desk above for assistance with 9:00 a.m. – 5:30 p.m. Central European Time
• Credit Card payments and P.O. specifications. or email us at:
• Purchase Order All pricing listed is US dollars. training.emea@motorolasolutions.com
Note: Invoices are available only when using Purchase Orders.
CONTACT MOTOROLA SOLUTIONS
EUROPE, MIDDLE EAST AND AFRICA
AUSTRIA [GERMAN] 0800 281 195 POLAND [POLISH] 00800 121 5772
DENMARK [ENGLISH] 80 253 546 RUSSIA [RUSSIAN] 810 8002 861 5011
FRANCE [FRENCH] 0800 914 532 SAUDI ARABIA [ENGLISH] 800 811 0523
(+33 176 775 609)
SOUTH AFRICA [ENGLISH] 0800 994 886
GERMANY [GERMAN] 0800 724 6872
(+49 692 222 1568) SPAIN [SPANISH] 9009 416 84
ISRAEL [HEBREW] 180 931 5818 UNITED ARAB EMIRATES [ENGLISH] 8000 3570 4387
ITALY [ITALIAN] 800 791 276 UNITED KINGDOM [ENGLISH] 0800 731 3496
(+44 207 019 0461)
NETHERLANDS [ENGLISH] 0800 024 9893
NORWAY [ENGLISH] 800 148 02
POLICIES AND REQUIREMENTS
CANCELLATION AND RESCHEDULING PROFESSIONALISM TRAINING CONTENT AND STRATEGY
BY THE STUDENT Students are expected to maintain professional DISCLAIMER
Customer cancellation or rescheduling made conduct and dress at all times. Class dress is All of Motorola Solutions training classes are
less than 30 days prior to the class start date casual, but smart. designed to support and align with the Motorola
will be subject to the full course tuition. Solutions Service strategy for each product. This
LAPTOP REQUIREMENTS strategy may include a combination of (but not
CANCELLATION AND RESCHEDULING All our classes require students to bring their limited to) processes, procedures,
BY MOTOROLA SOLUTIONS laptops to the classroom so that they may recommendations, and instructor experiential
Motorola Solutions reserves the right to change utilise an electronic copy of the class material. advice which may involve repair, replacement,
or cancel classes up to 10 business days prior to Please review your enrolment confirmation and or recovery of hardware, software, or
the class start date. You will be notified at that email for specific requirements for your class. firmware of Motorola Solutions products. The
time of such change or cancellation. repair, replacement, or recovery of these products
may vary from product to product. Motorola
Solutions reserves the right to change the
structure and content of all courses at any time.
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 13FOUNDATIONAL
COURSES
BASIC RF (RDS0002) 17
RF FUNDAMENTALS (TGTC08) 17
BASIC RADIO (RDS0004) 17
BASIC NETWORKING (RDS0003) 18
RF FOR RADIO PROFESSIONALS (RDS2012) 18
COMMUNICATION SYSTEMS CONCEPTS (NST021) 18
NETWORKING ESSENTIALS IN MOTOROLA SOLUTIONS COMMUNICATIONS 19
EQUIPMENT (NST762)
INTRO TO R56 (NST9252) 19
SITE INSTALLATION PRACTICES WORKSHOP R56 (NST925) 19
SERVER & VIRTUALIZATION FOUNDATION (SRV1010) 20
DIMETRA™ APPLIED NETWORKING (DMT1108) 20
SYSTEM ENGINEERING OVERVIEW (DMT1086) 20
DIMETRA™ IP FLEETMAPPING WORKSHOP (TGTC04) 21
MOTOTRBO™ SYSTEMS APPLIED NETWORKING (PCT2007) 21
BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – TECHNICIAN (ACT100E) 21
BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – SYSTEM ADMINISTRATOR 22
(ACT101E)
14RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
RF FUNDAMENTALS
RF BASICS / RADIO SYSTEM BASICS
BASIC RF
2 HRS RDS0002
BASIC RADIO
4 HRS RDS0004
COMMUNICATION
SYSTEMS CONCEPTS
5 DAYS NST021
CURRICULUM COMPLETE
PARTICIPANT HAS RF KNOWLEDGE REQUIRED FOR ADVANCING TO MORE COMPLEX TECHNICAL TRAINING COURSES.
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 15RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
IP/NETWORKING FUNDAMENTALS
BASIC NETWORKING
1 HR RDS0003
NETWORKING ESSENTIALS
IN M
OTOROLA SOLUTIONS
COMMUNICATIONS SYSTEM
5 DAYS NST762
CHOOSE ONE OF THE FOLLOWING COURSES BELOW ACCORDING TO YOUR SOLUTION SYSTEM
DIMETRA™ SYSTEM MOTOTRBO™ SYSTEM ASTRO® 25 SYSTEM
DIMETRA™ APPLIED MOTOTRBO™ SYSTEMS ASTRO® 25 SYSTEMS
NETWORKING APPLIED NETWORKING APPLIED NETWORKING
5 DAYS DMT1108 4 DAYS PCT2007 5 DAYS AST4104
CURRICULUM COMPLETE
PARTICIPANT HAS IP PROTOCOLS AND NETWORKING SKILLS TO USE MOTOROLA SOLUTIONS SYSTEMS REQUIRING
ADVANCED TECHNICAL TRAINING.
CLICK HERE TO GO TO CLICK HERE TO GO TO CLICK HERE TO GO TO
PAGE 23 FOR MORE PAGE 44 FOR MORE PAGE 50 FOR MORE
DETAILS ON DIMETRA DETAILS ON MOTOTRBO™ DETAILS ON ASTRO® P25
16 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
BASIC RF RF FUNDAMENTALS BASIC RADIO
2 HRS RDS0002 5 DAYS TGTC08 4 HRS RDS0004
COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW
This course emphasizes the concepts behind RF This course delivers a basic understanding of RF. The purpose of this course is to provide the student
Systems theory and operation. Topics include basic with the basic, foundational land mobile two-way
radio transmitters and receivers, RF propagation, TARGET AUDIENCE radio knowledge required when working with
modulation, antenna systems, transmission lines and Technical staff that requires to acquire the Motorola Solutions. This course is ideal for all people
data-communications. fundamentals of RF. who sell or service land mobile two-way radios.
TARGET AUDIENCE COURSE OBJECTIVES TARGET AUDIENCE
Technical staff who need to understand By the end of the course, you will be able to: Individuals who need a foundational overview of two-
communication systems concepts. • Describe electrical principles including Direct and way radios.
Alternating current.
COURSE OBJECTIVES • Describe the basic structure of radio transmitters COURSE OBJECTIVES
After completing this course, the student will be able and receivers. After completing this course, the student will be able
to: • Describe transmission lines. to:
• Describe electrical principles, including direct and • Describe the construction and operation of • Define what a two-way radio is.
alternating current. antennas. • Describe two-way radio components.
• Describe the basic structure of radio transmitters • Describe RF propagation. • Describe communication types.
and receivers.
• Describe digital communication techniques • List and describe ways of expanding coverage.
• Describe the operation of the antenna system.
• Describe analogue and digital solutions.
• Identify different types of transmission media.
REQUISITE KNOWLEDGE • Describe how transmit and receive processes work
• Describe RF propagation and understand system in conventional and trunked two-way radio.
None
gains in a link budget.
• Define system scalability.
PREREQUISITES • Identify the considerations to implementing a two-
REQUISITE KNOWLEDGE None way radio.
None
• List the characteristics of single-site, single-zone
and multi-zone systems.
PREREQUISITES • Explain the concept of two-way radio security.
None
• Describe the open standards for the following
technologies: APCO P25, TETRA and DMR.
REQUISITE KNOWLEDGE
Completion of the following course(s) or equivalent
experience:
• RDS0002 Basic RF
PREREQUISITES
None
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 17RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Europe, Middle East and Africa Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.emea@motorolasolutions.com
BASIC NETWORKING RF FOR RADIO COMMUNICATION
PROFESSIONALS SYSTEMS CONCEPTS
1 HR RDS0003 3 HRS RDS2012 5 DAYS NST021
COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW
This course provides a detailed description of the This course emphasizes the concepts behind RF This course emphasises the concepts behind RF
fundamentals of system networking. Topics include Systems theory and operation. Topics include basic Systems theory and operation. Major topics covered
the OSI seven layer model, bridges and switches, IP radio transmitters and receivers, RF propagation, include:
and routing, applications and security. modulation, antenna systems, transmission lines and • RF System Operation, including talkaround,
data-communications. repeater operation, and types of signalling used in
TARGET AUDIENCE RF Systems
Engineers who need to understand the essentials of TARGET AUDIENCE • A basic walkthrough of building a communication
system networking. Technical staff, who need to understand system from Simplex, to Half Duplex, Voting
Communication Systems Concepts including basic Systems, and Simulcast is done, emphasizing the
COURSE OBJECTIVES radio, RF propagation, modulation, antenna systems, improvements in communication obtained with
transmission lines and data-communications. each step.
After completing this course, the student will be able
to: • Trunking Operation, including Smartzone operation
• Identify the elements and interconnectivity of a COURSE OBJECTIVES • Types of modulation used in RF System operation,
basic network By the end of the course, you will be able to: including ASTRO®
• Define the OSI and TCP/IP Models • Describe basic circuit-related phenomena and • Radio frequency path including the antenna and
• Define the advantages of different Network Layout elements transmission line
Options • Describe the filtering process and types of RF • Decibels and their uses on-the-job
• List the Physical and Data-Link Layers of the OSI filters • RF Propagation/RF Interference
and TCP/IP Models • Describe and compare digital modulation schemes • Basic Troubleshooting practices from the system
• Define the Network and Transport Layers of the • List common frequency spectrum bands and perspective
OSI and TCP/IP Models describe their common uses
• Identify the Service Layers within the OSI and TCP/ • Describe the transmission line theory TARGET AUDIENCE
IP Model • Provide the rules for cable selection, routing and Individuals who are interested in the operational
• Define the concept of Network Security. installation concepts driving modern communication systems.
• Identify standards organisations • List advanced RF hardware filters, and provide
their descriptions COURSE OBJECTIVES
REQUISITE KNOWLEDGE • Discuss RF performance issues Upon completing this course, the student will be able
None • List and describe transmitter performance to:
parameters • Define terms commonly used in two-way
• List and describe receiver performance parameters communication systems
PREREQUISITES
None • List and describe common test equipment • Effectively use two-way radio communication
systems knowledge to troubleshoot typical two-
• Describe the RF troubleshooting process
way communication radio systems
• Develop requirements for a two--way radio system
REQUISITE KNOWLEDGE by establishing programming and protocol
Completion of the following course(s) or equivalent requirements as requested
experience: • Improve skills in the interpretation of typical two-
• RDS0002 RF Basics way radio checks of the receiver, transmitter and
the antenna system to troubleshoot a two-way
PREREQUISITES radio communication system
None • Use decibels to interpret the radio frequency path
and antenna system to describe expected radio
communication system performance and
troubleshooting
REQUISITE KNOWLEDGE
• Knowledge of basic electronics
• Experience using standard communication test
equipment
PREREQUISITES
None
18 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021RADIO SOLUTIONS FOUNDATIONAL
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NETWORKING ESSENTIALS INTRO TO R56 SITE INSTALLATION
IN MOTOROLA SOLUTIONS PRACTICES WORKSHOP R56
COMMUNICATIONS
EQUIPMENT
5 DAYS NST762 1 HR NST9252 4 DAYS NST925
COURSE OVERVIEW COURSE OVERVIEW
COURSE OVERVIEW The Site Installation Practices Workshop (R56) course
The Networking Essentials in Motorola Solutions
The purpose of this course is to present a high level is designed to present the standards and guidelines
Communications Equipment course provides the
overview of the RF site design and construction for installing a Motorola Solutions communication
technician with the essential elements of networking
process, in line with the guidelines listed in Motorola system. Participants will understand how a properly
required for the installation and maintenance of most
Solutions’ Standards and Guidelines for installed system can help to ensure a safe and
Motorola Solutions communications systems. The
Communication Sites (R56) manual. efficient communications system, reducing system
course includes ample hands-on and basic
troubleshooting on network elements. down time.
TARGET AUDIENCE
Technicians who need an introduction to the R56 TARGET AUDIENCE
TARGET AUDIENCE
processes. Technicians who need an introduction to the R56
System Technicians
processes.
COURSE OBJECTIVES COURSE OBJECTIVES
After completing this course, the student will be able
After completing this course, the student will be able COURSE OBJECTIVES
to: After completing this course, the student will be able
to:
• Describe the site design and development tasks to:
• Recall basic network terminology
needed to meet R56 requirements. • List the purposes of grounding and evaluate their
• Compare basic configuration types, both logical
• Describe the building and shelter design and importance in terms of personal safety and effective
and physical
installation tasks needed to meet R56 system installation and protection
• Describe the basic OSI (Open System Interconnect) requirements. • Apply principles of basic electronics to the
model compared with the TCP/IP model
• Identify the proper external and internal grounding installation standards found in the R56 manual
• Construct a basic LAN with a Windows Server tasks needed to meet R56 requirements. • Determine how an effectively installed ground
Domain Controller and workstations
• Identify transient voltage surge suppression needs system provides protection for a communication
• Examine the interaction between the routers that meet R56 requirements. system from a lightning strike or electrical
through their configurations anomalies
• Minimise the impact of RF Site Interference, in line
• Use common network commands to simulate with R56 requirements. • List the minimum requirements and specifications
traffic and validate connectivity and routing for the external and internal ground system
• Identify the equipment installation tasks needed to
meet R56 requirements. • List the minimum requirements and specifications
REQUISITE KNOWLEDGE for installation equipment, cables and
Completion of the following course(s) or equivalent documentation for a reliable communication system
REQUISITE KNOWLEDGE installation
experience:
None
• An understanding of basic Motorola • Investigate sources for possible solutions to various
Communications Systems installation scenarios
• Basic familiarization with computer operating
PREREQUISITES
systems None
REQUISITE KNOWLEDGE
• Completion of Basic Networking course (RDS0003) Graduate of a basic electronics course
or equivalent experience
PREREQUISITES
PREREQUISITES None
None
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 19RADIO SOLUTIONS FOUNDATIONAL
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SERVER AND DIMETRA™ APPLIED SYSTEM ENGINEERING
VIRTUALIZATION NETWORKING OVERVIEW
FOUNDATION
4 DAYS SRV1010 5 DAYS DMT1108 5 DAYS DMT1086
COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW
This course will prepare students to install a server This course provides engineers and technicians with This course delivers a basic understanding of System
and understand the basics of supported virtualization the necessary networking information required for the Engineering.
application. The course covers BIOS configuration, network components applied in the DIMETRA™
installing supported virtualization applications, systems. The course includes overview of the basic
TARGET AUDIENCE
installing a client and server OS and verifying networking concepts, network configuration overview
Technical staff that require a System Engineering
operations. The course includes hands on lab of the transport network components and information
Overview.
exercises. assurance applied in the DIMETRA™ systems.
COURSE OBJECTIVES
TARGET AUDIENCE TARGET AUDIENCE By the end of the course, you will be able to:
Technical Support Staff who need to understand • Describe electrical principles including AC and DC.
Technical System Managers and Network Technicians
virtual servers or install servers that utilise Virtual
• Describe radio principles.
Machines (VM).
COURSE OBJECTIVES • Describe Impedance in transmission lines.
By the end of the course, you will be able to: • Describe the purposes and operation of an antenna
COURSE OBJECTIVES
• Define basic IP network hardware and protocols system.
After completing this course, the student will be able
to: • Analyse basic IP network connectivity and • Describe RF propagation.
• Configure BIOS parameters for server hardware addressing • Describe Tetra Air Interface principles.
• Demonstrate basic knowledge of supported • Define DIMETRA™ Master Site VLAN/VRRP • Describe RF Site Techniques and Planning.
virtualization application, including capacity Operation
• Describe DIMETRA™ Call Processing and
• Install supported virtualization application on a • Define DIMETRA™ Network Transport Subsystem Networking.
server platform • Review DIMETRA™ Network Management • Describe DIMETRA™ Fleetmapping concept.
• Configure supported virtualization application applications
• Describe system optimization, the role of NM
parameters of supported server hardware • Define DIMETRA™ Information Assurance applications and RF tools used in the optimization
• Install a Client OS and Server OS in a virtual • Define DIMETRA™ Data Subsystem process.
environment
• Verify Server/Client operations in a virtual REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE
environment None Knowledge of basic electronic & electrical, radio
frequency and computer networking is an advantage.
REQUISITE KNOWLEDGE PREREQUISITES
Comp-TIA Server+ Certification or equivalent None PREREQUISITES
None
PREREQUISITES
None
20 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021RADIO SOLUTIONS FOUNDATIONAL
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DIMETRA™ IP MOTOTRBO™ SYSTEMS BRIDGING THE KNOWLEDGE
FLEETMAPPING APPLIED NETWORKING GAP FOR ASTRO® 25 –
WORKSHOP TECHNICIAN
3 DAYS TGTC04 4 DAYS PCT2007 4 HRS ACT100E
COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW
This course includes a system review, basic The MOTOTRBO™ Systems Applied Networking This seven-module course is designed to bring
fleetmapping principles, radio user configuration, provides technicians with the necessary information Technicians from different technical backgrounds and
dispatch user configuration, mobile radio required for understanding the typical networking experience levels to a common starting point for the
configuration, text broadcast fleetmapping and system requirements for implementing a variety or ASTRO® 25 curriculum. This course provides seven
MOTOTRBO™ solutions. The course includes modules from the basic concepts of radio
configuration.
familiarisation/review of basic networking concepts communication systems and computer networking
and MOTOTRBO™-specific networking requirements. features, through the evolution that led to the
TARGET AUDIENCE ASTRO® 25 trunking system’s architecture.
This course will focus on specific configurations for IP
Technical staff that require an overview of
Site Connect, Linked Capacity Plus, and Connect Plus
fleetmapping. TARGET AUDIENCE
trunking systems.
This course is intended for System Technicians, and
COURSE OBJECTIVES other ASTRO® 25 system users who are new to
On completion of this course delegates will be able TARGET AUDIENCE trunked radio systems. Also those with experience in
to: Technical System Managers and Technicians non-IP-based radio systems like SmartNet and
• Perform the basic planning requirements and SmartZone.
complete a simple fleetmap information template COURSE OBJECTIVES
• Write a simple fleetmap based on sample After completing this course, the student will be able COURSE OBJECTIVES
operational requirement information to: After completing this course, the student will be able
• Recall Basic Networking Concepts to:
REQUISITE KNOWLEDGE • Indentify recommended network components for • Explain the different radio system concepts as
Overview of the features and functions of a MOTOTRBO™ systems applied to conventional and trunked systems
DIMETRA™ IP system • Define LAN/WAN topologies for MOTOTRBO™ • Compare analogue radio communication signalling
systems to ASTRO® 25 radio communications signalling
PREREQUISITES • Perform backup, restore and recovery of • Identify different communication concepts using
None recommended network components representative block diagrams of the respective
• Identify network security concepts for systems
MOTOTRBO™ systems • Compare radio system communication concepts
using representative block diagrams of the
respective systems
REQUISITE KNOWLEDGE
Completion of the following course(s) or equivalent • Compare how voice and data, information flow
experience: through different radio communication system types
• NST762 Networking Essentials in Motorola and how the signalling information controls that
Solutions Communications Equipment flow of information
• Describe the features of each radio communication
system in terms of advantages and disadvantages
PREREQUISITES
None
REQUISITE KNOWLEDGE
None
PREREQUISITES
None
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 21RADIO SOLUTIONS FOUNDATIONAL
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BRIDGING THE KNOWLEDGE
GAP FOR ASTRO® 25 –
SYSTEM ADMINISTRATOR
4 HRS ACT101E
COURSE OVERVIEW
This course is designed to bring Administrators from
different technical backgrounds and experience levels
to a common starting point for the ASTRO® 25
curriculum. This course provides five modules from
the basic concepts of radio communication systems
and computer networking features, through the
evolution that led to the ASTRO® 25 trunking
system’s architecture.
TARGET AUDIENCE
This is targeted for System Administrators and other
ASTRO® 25 system users who are new to trunked
radio systems. Also those with experience in non-IP-
based radio systems like SmartNet and SmartZone.
COURSE OBJECTIVES
After completing this course, the student will be able
to:
• Identify different communication concepts using
representative block diagrams of the respective
systems
• Compare radio system communication concepts
using representative block diagrams of the
respective systems
• Compare how voice and data information flows
through different radio communication system
types, and how the signalling information controls
that flow of information
• Describe the features of each radio communication
system in terms of advantages and disadvantages
• Explain the Trunked Radio System Concepts
REQUISITE KNOWLEDGE
None
PREREQUISITES
None
22 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021DIMETRA™ SYSTEMS
COURSES
DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW (DMT9100) 30
DIMETRA™ X CORE D9.1 CONFIGURATION AND ADMINISTRATION WORKSHOP 30
(DMT9101)
DIMETRA™ X CORE D9.1 FAULT MANAGEMENT WORKSHOP (DMT9102) 30
DIMETRA™ X CORE D9.1 PERFORMANCE MANAGEMENT WORKSHOP (DMT9103) 31
DIMETRA™ X CORE D9.1 TROUBLESHOOTING AND MAINTENANCE WORKSHOP 31
(DMT9104)
DIMETRA™ X CORE D9.1 AIR INTERFACE ENCRYPTION, AUTHENTICATION, AND 31
PROVISIONING (DMT9105)
DIMETRA™ X CORE SECURE COMMUNICATIONS WORKSHOP (DMT1094) 32
DIMETRA™ X CORE D9.1 NETWORK SECURITY (DMT9106) 32
DIMETRA™ X CORE D9.1 DISPATCH COMMUNICATIONS SERVER WORKSHOP 32
(DMT9107)
DIMETRA™ X CORE D9.1 MSO RESTORATION TRAINING (DMT9108) 33
DIMETRA™ EXPRESS INSTALLATION, CONFIGURATION AND MAINTENANCE 33
WORKSHOP (DMT0036)
DIMETRA™ SYSTEM TRAINING IS ALSO
AVAILABLE IN PREVIOUS RELEASES, PLEASE
CONTACT MOTOROLA SOLUTIONS FOR MORE
INFORMATION.
23RADIO SOLUTIONS DIMETRA SYSTEMS
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DIMETRA™ MSO SYSTEM ENGINEER
DIMETRA™ X CORE D9.1
SYSTEM OVERVIEW
3 DAYS DMT9100
DIMETRA™ X CORE OPTIONAL TRAINING
D9.1 CONFIGURATION
AND ADMINISTRATION
WORKSHOP
4 DAYS DMT9101
DIMETRA™ X CORE D9.1 SECURE COMMUNICATIONS DIMETRA™ X CORE SECURE
FAULT MANAGEMENT COMMUNICATIONS
WORKSHOP WORKSHOP
3 DAYS DMT9102 3 DAYS DMT1094
DIMETRA™ X CORE D9.1 ENCRYPTION, AUTHENTICATION DIMETRA™ X CORE D9.1 AIR
TROUBLESHOOTING AND & PROVISIONING INTERFACE ENCRYPTION,
MAINTENANCE WORKSHOP AUTHENTICATION, AND
PROVISIONING
5 DAYS DMT9104 3 DAYS DMT9105
DIMETRA™ X CORE
D9.1 PERFORMANCE
MANAGEMENT WORKSHOP
3 DAYS DMT9103
24 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021RADIO SOLUTIONS DIMETRA SYSTEMS
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DIMETRA™ FIELD ENGINEER
DIMETRA™ X CORE D9.1
SYSTEM OVERVIEW
3 DAYS DMT9100
MTS 1 INSTALLATION, MTS 2/MTS 4 INSTALLATION,
CONFIGURATION, CONFIGURATION,
TROUBLESHOOTING AND TROUBLESHOOTING AND
MAINTENANCE WORKSHOP MAINTENANCE WORKSHOP
3 DAYS TBTS04 4 DAYS TBTS01
DIMETRA™ X CORE D9.1 AIR
INTERFACE ENCRYPTION,
AUTHENTICATION, AND
PROVISIONING
3 DAYS DMT9105
OPTIONAL TRAINING
DIMETRA™ X CORE D9.1
MCC 7500 INSTALL, CONFIG,
TROUBLESHOOTING, AND
MAINTENANCE
3 DAYS DMT9113
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 25RADIO SOLUTIONS DIMETRA SYSTEMS
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DIMETRA™ SYSTEM ADMINISTRATOR
DIMETRA™ X CORE D9.1
SYSTEM OVERVIEW
3 DAYS DMT9100
DIMETRA™ X CORE
D9.1 CONFIGURATION
AND ADMINISTRATION
WORKSHOP
4 DAYS DMT9101
DIMETRA™ X CORE D9.1
FAULT MANAGEMENT
WORKSHOP
3 DAYS DMT9102
DIMETRA™ X CORE
D9.1 PERFORMANCE
MANAGEMENT WORKSHOP
3 DAYS DMT9103
OPTIONAL TRAINING
DIMETRA™ X CORE SECURE DIMETRA™ X CORE D9.1 AIR
COMMUNICATIONS INTERFACE ENCRYPTION,
WORKSHOP AUTHENTICATION, AND
PROVISIONING
3 DAYS DMT1094 3 DAYS DMT9105
26 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021RADIO SOLUTIONS DIMETRA SYSTEMS
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DIMETRA™ DISPATCH ADMINISTRATOR
DIMETRA™ X CORE D9.1
SYSTEM OVERVIEW
3 DAYS DMT9100
DIMETRA™ X CORE D9.1
MCC 7500 INSTALL, CONFIG,
TROUBLESHOOTING, AND
MAINTENANCE
3 DAYS DMT9113
DIMETRA™ X CORE D9.1
MCC 7500 ADMIN
WORKSHOP
1 DAY DMT9111
OPTIONAL TRAINING
DIMETRA™ X CORE SECURE
COMMUNICATIONS
WORKSHOP
3 DAYS DMT1094
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 27RADIO SOLUTIONS DIMETRA SYSTEMS
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DIMETRA™ DISPATCH OPERATOR
DIMETRA™ X CORE D9.1
SYSTEM OVERVIEW
3 DAYS DMT9100
DIMETRA™ X CORE D9.1
MCC 7500 OPERATOR
WORKSHOP
1 DAY DMT9112
28 Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021RADIO SOLUTIONS DIMETRA SYSTEMS
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RADIO PROGRAM AND FLEETMAPPING
DIMETRA™ X CORE D9.1
SYSTEM OVERVIEW
3 DAYS DMT9100
DIMETRA™ IP
FLEETMAPPING
WORKSHOP
3 DAYS TGTC04
TETRA TERMINAL
PROGRAMMING
2 DAYS TTER01PLUS
INTEGRATED TERMINAL
MANAGEMENT
(REMOTE PROGRAMMING)
1 DAY DMT1050
OPTIONAL TRAINING
DIMETRA™ X CORE D9.1 DIMETRA™ X CORE DIMETRA™ X CORE D9.1 AIR
TROUBLESHOOTING AND D9.1 CONFIGURATION INTERFACE ENCRYPTION,
MAINTENANCE WORKSHOP AND ADMINISTRATION AUTHENTICATION, AND
WORKSHOP PROVISIONING
5 DAYS DMT9104 4 DAYS DMT9101 3 DAYS DMT9105
Motorola Solutions - Product and System Technical Training Course Catalogue | Europe, Middle East and Africa | 2021 29RADIO SOLUTIONS DIMETRA SYSTEMS
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DIMETRA™ X CORE D9.1 DIMETRA™ X CORE DIMETRA™ X CORE D9.1
SYSTEM OVERVIEW D9.1 CONFIGURATION FAULT MANAGEMENT
AND ADMINISTRATION WORKSHOP
WORKSHOP
3 DAYS DMT9100 4 DAYS DMT9101 3 DAYS DMT9102
COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW
This course provides an overview of the features and During this workshop delegates will use configuration The workshop will allow delegates to use applications
functions of a DIMETRA™ X Core system. The course and administration applications to manage a to identify faults on systems components using a live
includes descriptions of the various call types and DIMETRA™ X Core system as they would on a daily DIMETRA™ X Core system and within the context of
system hardware functionality. Applications overview basis. The delegates will perform configuration set up business scenarios.
describes the purpose of the software used to procedures for the more popular features and
manage and administer the system. functions as well as common administration tasks, TARGET AUDIENCE
based on real business scenarios. System operations staff and field engineers who
TARGET AUDIENCE perform fault management tasks on a DIMETRA™ X
All staff who require an overview of the DIMETRA™ X TARGET AUDIENCE Core system.
Core system functionality and features. System managers responsible for configuration and
administration of a DIMETRA™ X Core system. COURSE OBJECTIVES
COURSE OBJECTIVES By the end of the course, the student will be able to:
By the end of the course, the student will be able to: COURSE OBJECTIVES • Define the role of Fault Management within
• Describe Basic Radio concepts. By the end of the course, the student will be able to: Network Management.
• Describe DIMETRA™ X Core benefits. • Describe the purpose of Configuration • Define the role of each of the applications used
• Describe DIMETRA™ X Core features and their Management and Server Administration within within Fault Management.
benefits. your DIMETRA™ X Core system. • Utilise the Unified Event Manger (UEM) application
• Describe DIMETRA™ X Core Single Zone system • Describe fleetmapping and home zone map to assist Fault Management within the DIMETRA™
components and their functionality. function. X Core system.
• Describe the purpose and function of DIMETRA™ X • Perform configuration procedures using UCM. • Use the Transport Network Device Manager
Core Network Management applications. (TNDM) to assist Fault Management.
• Perform configuration procedures using ZCM.
• Describe DIMETRA™ X Core Multi-Zone system • Use the Zone Configuration Manager application to
• Perform configuration procedures using RCM.
components and their functionality. perform diagnostic functions within the DIMETRA™
• Perform Network Management Server X Core system.
• Describe DIMETRA™ X Core Inter-System Interface Administration tasks.
functionality. • Use the Zone Watch application to assist Fault
• Explain the importance of daily operational tasks. Management within the DIMETRA™ X Core
• Describe how different types of calls are processed
• Perform server database administration tasks. system.
through a DIMETRA™ X Core system.
• Identify file backup procedures.
REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE
None Completion of the following course(s) or equivalent REQUISITE KNOWLEDGE
experience: Completion of the following course(s) or equivalent
• DMT9100 DIMETRA™ X Core D9.1 System experience:
PREREQUISITES
Overview • DMT9100 DIMETRA™ X Core D9.1 System
None
Overview
PREREQUISITES
None PREREQUISITES
None
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