MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021

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MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION

ASIA PACIFIC EDITION | APRIL 2021
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
WELCOME
    Day in, and day out, governments and
    businesses around the world rely on
    effortless and reliable communication.
    Our customers call it their lifeline. To help
    businesses operate without interruption
    and to safeguard communities,
    workplaces, and ultimately, each one of
    us, we are determined to help keep the
    lifeline unbreakable.

    With Motorola Solutions, Inc. Education
    Services, we help your two biggest
    lifeline investments - your personnel and
    your technology infrastructure - work
    together efficiently to maximize the value
    of your communication technologies.

    Whether your organization is new to our
    latest innovations or has years of
    experience with us, our Education
    Services team helps expand your
    personnel’s skills and knowledge for the
    full application of your technology
    investment.

    Starting with professionally developed,
    real-world application and content, we
    always design your training with the
    learner in mind. Our experienced
    instructors average 20+ years in the
    communications industry and specialize
    in Motorola Solutions technologies and
    services. Immersive, hands-on
    experiences, expert lab environments, or
    online learning ensure we meet your
    learners with the right kind of learning at
    the right times.

    Whether training is delivered virtually, at
    your location or in our state-of the-art
    facilities, we can help ensure that your
    personnel know how to amplify your
    investment, maximize operational
    efficiency, and ensure an unbreakable
    lifeline.

    We look forward to working with you.

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MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
TABLE OF CONTENTS

EDUCATION SERVICES                                          LEARNING EXPERIENCE PORTAL                              TRAINING PORTFOLIO

 INTRODUCTION................................... 4           LXP INTRODUCTION...........................11          TWO-WAY COMMUNICATIONS

 EDUCATION PACKAGES...................... 5                  ACCESSING THE LXP........................ 12              FOUNDATIONAL COURSES.............. 14

 TAILORED TRAINING:                                                                                                    DIMETRA™ SYSTEMS...................... 21
 ANALYSIS AND CONSULTATION                                  HELPFUL INFORMATION
 SERVICES.............................................. 7                                                              SUBSCRIBERS.................................... 37
                                                             PAYMENTS......................................... 13
 QUALITY ASSURANCE:                                                                                                    MOTOTRBO™ INFRASTRUCTURE
 THE TPMA FRAMEWORK.................. 8                      HELP DESK CONTACTS..................... 13                AND SUBSCRIBERS........................... 42

 OPERATOR TRAINING......................... 9                POLICIES AND REQUIREMENTS	����� 13                        ASTRO® P25
                                                                                                                       INFRASTRUCTURE.............................48

                                                                                                                    PRIVATE BROADBAND.....................57

                                                                                                                    CYBERSECURITY.................................60

                                                                                                                                                                       3
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                         For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                    training.apac@motorolasolutions.com

INTRODUCTION TO MOTOROLA
SOLUTIONS EDUCATION SERVICES
WorldWide Education team up with you
in the successful implementation,
maintenance, and use of your
communication system. We blend our
passion for learning and innovation to
deliver comprehensive training
strategies, targeted to ensure
technicians, administrators, supervisors,
and operators find in us a trusted and
effective learning partner.

Our range of services is designed to
ensure you find the right learning support
your organization’s unique characteristics
demand. From Education Packages,
offering a selection of essential training
activities, to Learning Subscriptions
(coming soon!) with unlimited access to
technology-specific content, or the most
personalised service: a Training Need
Analysis service followed by a tailored
training plan, specifically designed to
meet the results you want to achieve.

Our services not only respond to
businesses and organizations’ needs, but
also to limitations uncertain times may
bring. Our learning technology allows us
to provide remote instructor-led training,
so your personnel can attend our
sessions from anywhere in the region.

Browse this catalogue to learn more
about each of these services and their
benefits, and also discover a selection of
our extensive training portfolio. If you
have any questions, contact your
Motorola representative.

 4 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                                    For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                               training.apac@motorolasolutions.com

EDUCATION PACKAGES
Motorola Solutions Education Packages have been built by our technical education experts, to provide you a simpler way to select the right learning activities
from our extensive training portfolio. These packages are all designed considering four vital aspects:

        • Your Motorola Solutions Infrastructure & Devices
        • The Level of Support provided by Motorola Solutions
        • The tasks undertaken by your team, and
        • The roles of the professionals in charge of those tasks

Behind these packages there are Education Services professionals whose aim is to fully prepare your team to achieve desired organisational efficiency and
outcomes by ensuring that they have the knowledge, skill and competency needed to effectively interact with your Motorola Solutions technology investment.
If you wish to customise your Motorola Solutions training strategy, ask our Professional Education Services team to analyse your specific technical and training
needs and gaps. Please work with your Motorola Solutions account representative to request this professional service.
Let Motorola Solutions Education Services help you ensure that your organisation provides effortless and reliable communications, and keep your lifeline
stronger than ever!

    DIMETRA™
                                            COMPLEMENT EDUCATION                      SUPPLEMENT EDUCATION                                      SUPPORT EDUCATION
 INFRASTRUCTURE                             PACKAGE                                   PACKAGE                                                   PACKAGE
    EDUCATION                               Prepare your team to operate your    Prepare your team to operate and                               Prepare your team to operate,
    PACKAGES                                DIMETRA™ Solution, achieving optimal administer your DIMETRA™ Solution,                             administer, and maintain your
                                            organisational efficiency.           achieving optimal organisational                               DIMETRA™ Solution, achieving optimal
                                                                                 efficiency.                                                    organisational efficiency.

                                            TOPICS                                    TOPICS                                                    TOPICS
                                            System Overview, Upgrade Differences,     System Overview, Fleetmapping,                            System Overview, Network
                                            MyView Portal, Dispatch End User Best     Network Management, Dispatch End                          Management, Consoles, Base Stations,
                                            Practices, Device End User Best           User Best Practices, Upgrade                              Fleetmapping, Dispatch End User Best
                                            Practices                                 Differences, Device End User Best                         Practices, Device End User Best
                                                                                      Practices, MyView Portal                                  Practices

                                                                                    Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021           5
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                         For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                    training.apac@motorolasolutions.com

SAMPLE PACKAGE
                       DIMETRA™ INFRASTRUCTURE
                     SUPPLEMENT EDUCATION PACKAGE

This Education Package aligns with the Infrastructure ADVANCED Services
Package

                      DIMETRA™ SYSTEM OVERVIEW

                         MYVIEW PORTAL OVERVIEW

    APX™ CPS
         DIMETRA™
             PROGRAMMING
                   SYSTEM &
                          FLEETMAPPING
                            TEMPLATE BUILDING

    DIMETRA™ CONFIGURATION AND ADMINISTRATION

                    DIMETRA™ FAULT MANAGEMENT

                           LIFECYCLE MANAGEMENT

                        CONSOLE ADMINISTRATOR
                     & DISPATCH END USER TRAINING

               RADIO END-USER TRAIN THE TRAINER

               WAVE™ ADMINISTRATION & END USER

            IMW OPERATIONS AND ADMINISTRATION

               DIMETRA™ SECURE COMMUNICATIONS
                                                                                                                                     LEGEND:
           DIMETRA™ PERFORMANCE MANAGEMENT                                                                                                   – Foundation
                                                                                                                                             – Administration
                                                                                                                                             – Maintenance
                               EXECUTIVE OVERVIEW                                                                                            – Device & Console Best Practices
                                                                                                                                             – Optional

Talk with your Motorola Solutions contact for a quote, or email us at training.apac@motorolasolutions.com for more information on how to sign your team up
for one of our Education Services Packages.

 6 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                                           For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                      training.apac@motorolasolutions.com

TAILORED TRAINING:
ANALYSIS AND CONSULTATION SERVICES
The variety of services we offer reflects our                            Our training consultants and technology experts                   The outcome of that analysis will be a tailored
desire to make sure all our customers find the                           will complete a thorough analysis of your                         learning proposal, designed just for you and your
right training option for them. For those who                            infrastructure and the results your organization                  particular circumstances and preferences. It will
demand fully personalised training support, and                          pursues, the challenges your team faces, the                      also be the route map for our instructors, and the
acknowledge the value consulting with experts                            performance they aim to achieve, and the new                      point of reference for evaluations of learning,
brings, we are looking forward to partnering with                        capabilities they need to acquire.                                results, or expectations.
you in the design, implementation, and evaluation
of your product and solutions technical training
strategy.

TRAINING OPTIONS
In this catalogue, you will find a selection of the more than 500 training resources that form our training portfolio, and a variety of learning methodologies.
Choosing the most suitable training delivery method depends on multiple factors, as organizational goals, learning objectives, or circumstances out of our
control limiting our choices. Regardless of what those circumstances are, our purpose is to make sure you always find in our training offer a valid alternative to
keep your personnel abreast.

LIVE TRAINING                                                                                                                              SELF-PACED TRAINING
It consists of scheduled sessions delivered                              The same instructors also deliver training in                     It allows your team to gain foundational
either remotely or in a conventional classroom,                          traditional training facilities, and during those                 knowledge on a variety of topics using their
but always led by a technical instructor.                                face-to-face sessions, they specially focus on                    computer and at their own schedule. There are
                                                                         hands-on training, allowing learners to immerse                   two main types of self-paced training:
In Motorola Solutions remote live training, the                          themselves in the subject, and practice in a safe
benefits of instructor-led sessions are moved to                                                                                           • Online training: one single module, with
                                                                         environment.
a virtual environment; thanks to the distance                                                                                                defined objectives and estimated duration.
learning technologies we use and our remote                              Whether you are interested in one of these                        • Blended learning: online collection of
labs, learners and instructors interact and                              methods or a combination of them, either if our                     resources, grouped into related topics.
collaborate in real time. Live discussions,                              off-the-shelf courses meet your needs or you
demonstrations, and online activities happen in                          need them customised to suit your
these remote sessions.                                                   requirements, contact us now to start working
                                                                         together on your training strategy.

                                                                 UNDERSTANDING THE ICONS

               LIVE TRAINING                                                     SELF-PACED TRAINING                                                                 EXAM
VIRTUAL / FACE-TO-FACE TUTOR-LED TRAINING                                          ONLINE / BLENDED LEARNING

Where to start? Our training paths will let you know the starting point and milestones of your development, so you can make sure you acquire the right
knowledge to make the most of each step of your learning process.
                                                                                           Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021           7
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                                    For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                               training.apac@motorolasolutions.com

QUALITY ASSURANCE:
THE TPMA FRAMEWORK
MOTOROLA SOLUTIONS WORLDWIDE                                             Monitoring & Assessment (TPMA) framework in               instructor development and ultimately leads to a
EDUCATION COMMITS TO                                                     our organization. Our internal instructors are            happy customer experience.
EXCELLENCE IN INSTRUCTOR-LED                                             held to the highest level of training standards
                                                                         outlined within the Learning & Performance                LPI ensures the quality of the instructors’
TRAINING
                                                                         Institute (LPI). The TPMA certificate is widely-          training delivery is maintained and meets the
For 45+ years, our instructors continue to be
                                                                         recognized and accepted as the premiere                   highest quality standards, provides expert
laser-focused on your two lifeline investments -
                                                                         institute for learning, assessing and                     feedback on their performance and promotes
your personnel and your technology
                                                                         benchmarking trainer progress.                            the development of their facilitator skills.
infrastructure. Our mission is to work together
efficiently to maximize the value of your                                                                                          Visit us at learning.motorolasolutions.com to
                                                                         Anywhere in the world, those who hold a TPMA
communication technologies.                                                                                                        register for our training courses.
                                                                         certificate demonstrate that they have reached
Motorola Solutions is aware of the impact                                or exceeded the highest standards demanded
                                                                         within the industry.
                                                                                                                                   ACHIEVING OPTIMAL PERFORMANCE
training experiences have on your team and
                                                                                                                                   MATTERS TO US
your organization. When it comes to supporting
                                                                                                                                   •      We focus on the needs of the learner, not
the success of your employees and your
                                                                         WHY DO TPMA CERTIFICATIONS                                       the trainer
technology infrastructure, we seek to
continually deliver exceptional training to you.                         MATTER?                                                   •      The personalised approach and structured
                                                                         Adopting TPMA standards is essential to meet
                                                                                                                                          consistency of standardized-requirements
For over 10 years, we have built and                                     industry trends and leading industry best
                                                                                                                                          help win business
implemented the Training Performance                                     practices to meet user needs, enhance

“The instructor did an outstanding job. Truly a
professional and extremely knowledgeable.
Never rushed and always listened. Provided                               “Excellent coach. Direct, precise, detailed.
feedback to all questions and allowed students                           Explain everything in the right way. Honestly, the
to participate at their own level of expertise and                       best coach I have ever had. They do not skip
speed.”                                                                  anything, explain everything in detail. My
                                                                         knowledge after this training is much better.
“The Instructor was extremely helpful during the                         During the entire training, he was fully committed
training. He has an excellent way of teaching and                        to us.”                                                   “One of the best instructors I had. Speaks clearly,
was very attentive to the students when asked                                                                                      responsive to the students; actions and very good
questions. I liked that he went over each and                                                                                      at making the students stay alert and attentive.”
                                                                         “The best teacher I have ever had in any previous
every field of CPS. Excellent Instructor! I would
                                                                         training courses. Very challenging and interactive
recommend to anyone!”
                                                                         teaching helping me to understand the system
                                                                         from the bottom to top with a lot of additional
                                                                         slides from the teacher with extremely good and           “Amazing training, very glad to join it. Amazing
                                                                         clear explanations in the system networking for           trainer, very vibrant, very knowledgeable trainer.
“The instructor showed outstanding skills to                                                                                       Looking forward to more training with him. Good
combine theory, practice, actual cases and                               deeper understanding.”
                                                                                                                                   trainer from a good company.”
hands-on training. Great training.”

“Exceptional course, no words to explain the
instructor’s commitment and professionalism.
Vast experience, humbleness, patience and
amazing teaching skills. A different and positive
class.”

 8 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
OPERATOR
TRAINING
THE SUCCESSFUL
IMPLEMENTATION OF YOUR
COMMUNICATIONS SYSTEM
DEPENDS ON ITS CONFIDENT
USERS.

Users of your mobile and portable
radios require training on their units
to understand its basic operation,
features and functions.

Dispatchers of your consoles require
training to understand basic
operation, features and functions;
management personnel require
training on the Motorola Solutions
applications.

                                         9
MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                                         For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                    training.apac@motorolasolutions.com

TRAIN THE TRAINER                                                        OPERATOR TRAINING
With this option, Motorola Solutions trains people you                   With this option, the users within your organisation
have identified as qualified instructors so that they in                 are trained by a Motorola Solutions instructor. These
turn can train each individual user in your                              classes are typically done on site using your
organisation. These classes are typically done on site                   equipment. The interactive End-user toolkit (iEUTK)
using your equipment. The interactive End-user toolkit                   and/or tailored end user materials support this
(iEUTK) and/or tailored end user materials can be                        training option.
utilised.
                                                                         CONSOLES TRAINING                                              COURSES FOR CONSOLE PRODUCTS
AUDIENCE                                                                 These courses provide operators and supervisors with
This course is geared for customers who have an                          an introduction to the basic operation, administration         • MCC 7000 Series Dispatch Console Administrator
experienced, dedicated training staff in their                           and feature functionality of the Console Systems.                Training
organisation. This course concentrates on specific                       Through facilitation and hands-on practice, users learn        • MCC 7000 Series Dispatch Console Operator
product features and how it relates to the training                      to perform tasks that are associated with their                  Training
process.                                                                 organisation’s particular system.                              • MCD 5000 Operator Training

COURSE OVERVIEW                                                          •   Overview of console configuration
This course provides the customer’s identified                           •   Console dispatcher and supervisor operation
training personnel knowledge and practice applying                       •   Alias Management
training techniques that will enable them to                             •   Messaging
successfully train their students. Trainers will use
simulation, facilitation and hands-on activities to
facilitate learning events supported by tailored
                                                                         SUBSCRIBER TRAINING                                            COURSES FOR MOBILES & PORTABLES
                                                                         These courses provide radio users with an
training materials and job aides. Students will become                                                                                  • DIMETRA™ Series
                                                                         introduction to their radios, a review of their radio’s
proficient in discussing common tasks associated with
                                                                         basic functionality by means of job aides tailored to          • APX™ Series
the operation of the customer’s radios and consoles
                                                                         exactly how they use their radios. Through facilitation        • MOTOTRBO™ Series
as identified by the customer’s needs analysis.
                                                                         and hands-on practice, users learn to perform
Note: This course is presented as customer
                                                                         common tasks associated with their radio
specific and will cover pertinent information on
                                                                         configuration.
customer equipment.
                                                                         • Overview of radio configuration
REQUISITE KNOWLEDGE
                                                                         • General radio operations
Previous training experience and radio system
knowledge is a must.

TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER.
Note: The interactive End-user toolkit (iEUTK) is not sold as a standalone product but included with our instructor-led, Train The Trainer or Operator
Training.

10 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                                 For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                            training.apac@motorolasolutions.com

LEARNING EXPERIENCE PORTAL
AN INTERACTIVE PLATFORM… DESIGNED FOR YOU! THE LXP IS YOUR VALUABLE RESOURCE TO SEE THE
LATEST COURSES, DESCRIPTIONS, REQUIREMENTS, DATES AND LOCATIONS.

Use the search box and filters
feature to quickly and easily search
for training or documentation.

View your history and upcoming
training on your personalised
dashboard.

Receive reminder notifications of
upcoming training or changes to
your training.

Easily locate and download
documents plus stay up-to-date
with training news and
announcements.

                                                                                 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021           11
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                         For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                    training.apac@motorolasolutions.com

HOW TO ACCESS THE LEARNING EXPERIENCE PORTAL
If you are a Motorola Solutions Customer who already has a Motorola Solutions Login ID, you can go to the “Enrol in a course” section for further
instructions.

      SET UP A NEW USER ACCOUNT AND PASSWORD

                                                                                                                           • Visit: https://learning.
                                                                                                                           motorolasolutions.com
                                                                                                                           • Click “Register”
                                                                                                                           • Fill out all the required information
                                                                                                                           on the form; preferably, use a company
                                                                                                                           email address during the registration
                                                                                                                           process (if you are a MSI Customer with
                                                                                                                           an established 10-digit Motorola
                                                                                                                           Customer Account Number, please enter
                                                                                                                           your Company Name in the form)
                                                                                                                           • Click “Submit”
                                                                                                                           • You will receive a confirmation of
                                                                                                                           your submission
                                                                                                                           • You will next receive further
                                                                                                                           information to activate your account
                                                                                                                           (up to 5 business days)

     TO ENROL IN A COURSE
     (ONCE YOU HAVE AN LXP ACCOUNT)
                                                                                                                           • Log in to the LXP: https://learning.
                                                                                                                           motorolasolutions.com
                                                                                                                           • Click on “LOG IN”
                                                                                                                           • Enter your Log In ID and
                                                                                                                           Password and Click “LOG IN”
                                                                                                                           • If you have forgotten your Log In or
                                                                                                                           Password click on “Forgot Log In ID” or
                                                                                                                           “Forgot Password”
                                                                                                                           • Find a training course by clicking
                                                                                                                           “Browse Training” at the top of the
                                                                                                                           screen Or use “Search Catalog” at the
                                                                                                                           top of the screen

12 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at:                                             For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                        training.apac@motorolasolutions.com

HELPFUL INFORMATION
HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE                                                                                              FOR QUESTIONS AND
HOW TO MAKE PAYMENTS WHEN                                                If prepayment is required to secure your                            ASSISTANCE
REGISTERING                                                              registration, it must be received by Motorola                       Call the Education Help Desk
For your convenience we accept the following                             Solutions 30 days prior to your attendance.                         Monday – Friday,
methods of payment:                                                      Contact the help desk above for assistance with                     9:00 a.m. – 6:00 p.m. Kuala Lumpur/Singapore Time
• Credit Card                                                            payments and P.O. specifications.                                   or email us at:
• Purchase Order                                                         All pricing listed is US dollars.                                   Training.APAC@motorolasolutions.com

Note: Invoices are available only when using Purchase Orders.

   CONTACT MOTOROLA SOLUTIONS
   ASIA PACIFIC

       AUSTRALIA                                                                   1-800-931855          MALAYSIA                                                                   1-800-8-18590

       CHINA (MAINLAND)                                                            4001-202101           NEW ZEALAND                                                                  0800-445227

       HONG KONG SAR                                                                800-903-237          PHILIPPINES                                                           1-800-1-114-2853

       INDIA                                                                 000-800-9190337             SINGAPORE                                                                    800-1206952

       INDONESIA                                                            007-803-011-4936             SOUTH KOREA                                                         00798-14-800-9674

       JAPAN                                                                     0066-33-813730          TAIWAN                                                                    00801-13-6901

                                                                                                         THAILAND                                                                     1800-011691

POLICIES AND REQUIREMENTS
CANCELLATION AND RESCHEDULING                                            PROFESSIONALISM                                                     TRAINING CONTENT AND STRATEGY
BY THE STUDENT                                                           Students are expected to maintain professional                      DISCLAIMER
Customer cancellation or rescheduling made                               conduct and dress at all times. Class dress is                      All of Motorola Solutions training classes are
less than 30 days prior to the class start date                          casual, but smart.                                                  designed to support and align with the Motorola
will be subject to the full course tuition.                                                                                                  Solutions Service strategy for each product. This
                                                                         LAPTOP REQUIREMENTS                                                 strategy may include a combination of (but not
CANCELLATION AND RESCHEDULING                                            All our classes require students to bring their                     limited to) processes, procedures,
BY MOTOROLA SOLUTIONS                                                    laptops to the classroom so that they may                           recommendations, and instructor experiential
Motorola Solutions reserves the right to change                          utilise an electronic copy of the class material.                   advice which may involve repair, replacement,
or cancel classes up to 10 business days prior to                        Please review your enrolment confirmation                           and or recovery of hardware, software, or
the class start date. You will be notified at that                       email for specific requirements for your class.                     firmware of Motorola Solutions products. The
time of such change or cancellation.                                                                                                         repair, replacement, or recovery of these products
                                                                                                                                             may vary from product to product. Motorola
                                                                                                                                             Solutions reserves the right to change the
                                                                                                                                             structure and content of all courses at any time.

                                                                                             Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021           13
FOUNDATIONAL
COURSES

     BASIC RF (RDS0002)                                           17

     BASIC NETWORKING (RDS0003)                                   17

     BASIC RADIO (RDS0004)                                        17

     RF FUNDAMENTALS (TGTC08)                                     18

     RF FOR RADIO PROFESSIONALS (RDS2012)                         18

     COMMUNICATION SYSTEMS CONCEPTS (NST021)                      18

     NETWORKING ESSENTIALS IN MOTOROLA SOLUTIONS COMMUNICATIONS   19
     EQUIPMENT (NST762)

     DIMETRA™ APPLIED NETWORKING (DMT1108)                        19

     MOTOTRBO™ SYSTEMS APPLIED NETWORKING (PCT2007)               19

     ASTRO® 25 SYSTEMS APPLIED NETWORKING (AST4104)               20

14
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at:                                            For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                       training.apac@motorolasolutions.com

RF FUNDAMENTALS

     RF BASICS / RADIO SYSTEM BASICS

                                                                                                     BASIC RF

                                                                                 2 HRS               RDS0002

                                                                                                 BASIC RADIO

                                                                                 4 HRS               RDS0004

                                                                                           COMMUNICATION
                                                                                          SYSTEMS CONCEPTS

                                                                                 5 DAYS               NST021

                                                                                    CURRICULUM COMPLETE
                               PARTICIPANT HAS RF KNOWLEDGE REQUIRED FOR ADVANCING TO MORE COMPLEX TECHNICAL TRAINING COURSES.

                                                                                          Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021             15
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at:                                   For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                              training.apac@motorolasolutions.com

IP/NETWORKING FUNDAMENTALS

                                                                                                BASIC NETWORKING

                                                                                  1 HR                 RDS0003

                                                                                            NETWORKING ESSENTIALS
                                                                                             IN M
                                                                                                 OTOROLA SOLUTIONS
                                                                                            COMMUNICATIONS SYSTEM

                                                                                 5 DAYS                NST762

                                    CHOOSE ONE OF THE FOLLOWING COURSES BELOW ACCORDING TO YOUR SOLUTION SYSTEM

DIMETRA™ SYSTEM                                                          MOTOTRBO™ SYSTEM                                         ASTRO® 25 SYSTEM
                        DIMETRA™ APPLIED                                                      MOTOTRBO™ SYSTEMS                                        ASTRO® 25 SYSTEMS
                           NETWORKING                                                         APPLIED NETWORKING                                       APPLIED NETWORKING

    5 DAYS                        DMT1108                                        4 DAYS                PCT2007                        5 DAYS                       AST4104

                                                                                    CURRICULUM COMPLETE
                                PARTICIPANT HAS IP PROTOCOLS AND NETWORKING SKILLS TO USE MOTOROLA SOLUTIONS SYSTEMS REQUIRING
                                                                  ADVANCED TECHNICAL TRAINING.

           CLICK HERE TO GO TO                                                            CLICK HERE TO GO TO                                  CLICK HERE TO GO TO
           PAGE 21 FOR MORE                                                               PAGE 42 FOR MORE                                     PAGE 48 FOR MORE
           DETAILS ON DIMETRA™                                                            DETAILS ON MOTOTRBO™                                 DETAILS ON ASTRO® 25

16 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at:                                             For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                        training.apac@motorolasolutions.com

                                  BASIC RF                                                  BASIC NETWORKING                                                                BASIC RADIO

     2 HRS                        RDS0002                                        1 HR                 RDS0003                                      4 HRS                        RDS0004

COURSE OVERVIEW                                                          COURSE OVERVIEW                                                     COURSE OVERVIEW
This course emphasizes the concepts behind RF                            This course provides a detailed description of the                  The purpose of this course is to provide the student
Systems theory and operation. Topics include basic                       fundamentals of system networking. Topics include                   with the basic, foundational land mobile two-way
radio transmitters and receivers, RF propagation,                        the OSI seven layer model, bridges and switches, IP                 radio knowledge required when working with
modulation, antenna systems, transmission lines and                      and routing, applications and security.                             Motorola Solutions. This course is ideal for all people
data-communications.                                                                                                                         who sell or service land mobile two-way radios.
                                                                         TARGET AUDIENCE
TARGET AUDIENCE                                                          Engineers who need to understand the essentials of                  TARGET AUDIENCE
Technical staff who need to understand                                   system networking.                                                  Individuals who need a foundational overview of two-
communication systems concepts.                                                                                                              way radios.
                                                                         COURSE OBJECTIVES
COURSE OBJECTIVES                                                        After completing this course, the student will be able              COURSE OBJECTIVES
After completing this course, the student will be able                   to:                                                                 After completing this course, the student will be able
to:                                                                      • Identify the elements and interconnectivity of a                  to:
• Describe electrical principles, including direct and                       basic network                                                   • Define what a two-way radio is.
    alternating current.                                                 • Define the OSI and TCP/IP Models                                  • Describe two-way radio components.
• Describe the basic structure of radio transmitters                     • Define the advantages of different Network Layout                 • Describe communication types.
    and receivers.                                                           Options                                                         • List and describe ways of expanding coverage.
• Describe the operation of the antenna system.                          • List the Physical and Data-Link Layers of the OSI                 • Describe analogue and digital solutions.
• Identify different types of transmission media.                            and TCP/IP Models
                                                                                                                                             • Describe how transmit and receive processes work
• Describe RF propagation and understand system                          • Define the Network and Transport Layers of the                        in conventional and trunked two-way radio.
    gains in a link budget.                                                  OSI and TCP/IP Models
                                                                                                                                             • Define system scalability.
                                                                         • Identify the Service Layers within the OSI and TCP/
                                                                             IP Model                                                        • Identify the considerations to implementing a two-
REQUISITE KNOWLEDGE                                                                                                                              way radio.
None                                                                     • Define the concept of Network Security.
                                                                                                                                             • List the characteristics of single-site, single-zone
                                                                         • Identify standards organisations                                      and multi-zone systems.
PREREQUISITES                                                                                                                                • Explain the concept of two-way radio security.
None                                                                     REQUISITE KNOWLEDGE                                                 • Describe the open standards for the following
                                                                         None                                                                    technologies: APCO P25, TETRA and DMR.

                                                                         PREREQUISITES
                                                                                                                                             REQUISITE KNOWLEDGE
                                                                         None
                                                                                                                                             Completion of the following course(s) or equivalent
                                                                                                                                             experience:
                                                                                                                                             • RDS0002 Basic RF

                                                                                                                                             PREREQUISITES
                                                                                                                                             None

                                                                                           Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021             17
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at:                                        For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                   training.apac@motorolasolutions.com

                         RF FUNDAMENTALS                                                                RF FOR RADIO                                           COMMUNICATION
                                                                                                       PROFESSIONALS                                          SYSTEMS CONCEPTS

    5 DAYS                         TGTC08                                        3 HRS                    RDS2012                          5 DAYS                        NST021

COURSE OVERVIEW                                                          COURSE OVERVIEW                                               COURSE OVERVIEW
This course delivers a basic understanding of RF.                        This course emphasizes the concepts behind RF                 This course emphasises the concepts behind RF
                                                                         Systems theory and operation. Topics include basic            Systems theory and operation. Major topics covered
TARGET AUDIENCE                                                          radio transmitters and receivers, RF propagation,             include:
Technical staff that requires to acquire the                             modulation, antenna systems, transmission lines and           • RF System Operation, including talkaround,
fundamentals of RF.                                                      data-communications.                                             repeater operation, and types of signalling used in
                                                                                                                                          RF Systems
                                                                         TARGET AUDIENCE                                               • A basic walkthrough of building a communication
COURSE OBJECTIVES
                                                                         Technical staff, who need to understand                          system from Simplex, to Half Duplex, Voting
By the end of the course, you will be able to:
                                                                         Communication Systems Concepts including basic                   Systems, and Simulcast is done, emphasizing the
• Describe electrical principles including Direct and
                                                                                                                                          improvements in communication obtained with
   Alternating current.                                                  radio, RF propagation, modulation, antenna systems,
                                                                                                                                          each step.
• Describe the basic structure of radio transmitters                     transmission lines and data-communications.
                                                                                                                                       • Trunking Operation, including Smartzone operation
   and receivers.
                                                                         COURSE OBJECTIVES                                             • Types of modulation used in RF System operation,
• Describe transmission lines.
                                                                         By the end of the course, you will be able to:                   including ASTRO®
• Describe the construction and operation of
                                                                         • Describe basic circuit-related phenomena and                • Radio frequency path including the antenna and
   antennas.
                                                                            elements                                                      transmission line
• Describe RF propagation.
                                                                         • Describe the filtering process and types of RF              • Decibels and their uses on the job
• Describe digital communication techniques
                                                                            filters                                                    • RF Propagation/RF Interference
                                                                         • Describe and compare digital modulation schemes             • Basic Troubleshooting practices from the system
REQUISITE KNOWLEDGE                                                                                                                       perspective
                                                                         • List common frequency spectrum bands and
None
                                                                            describe their common uses
                                                                         • Describe the transmission line theory                       TARGET AUDIENCE
PREREQUISITES
                                                                         • Provide the rules for cable selection, routing and          Individuals who are interested in the operational
None
                                                                            installation                                               concepts driving modern communication systems.
                                                                         • List advanced RF hardware filters, and provide
                                                                            their descriptions                                         COURSE OBJECTIVES
                                                                         • Discuss RF performance issues                               Upon completing this course, the student will be able
                                                                         • List and describe transmitter performance                   to:
                                                                            parameters                                                 • Define terms commonly used in two--way
                                                                                                                                           communication systems
                                                                         • List and describe receiver performance parameters
                                                                                                                                       • Effectively use two--way radio communication
                                                                         • List and describe common test equipment
                                                                                                                                           systems knowledge to troubleshoot typical two-
                                                                         • Describe the RF troubleshooting process                         way communication radio systems
                                                                                                                                       • Develop requirements for a two--way radio system
                                                                         REQUISITE KNOWLEDGE                                               by establishing programming and protocol
                                                                         Completion of the following course(s) or equivalent               requirements as requested
                                                                         experience:                                                   • Improve skills in the interpretation of typical two--
                                                                         • RDS0002 RF Basics                                               way radio checks of the receiver, transmitter and
                                                                                                                                           the antenna system to troubleshoot a two-way
                                                                         PREREQUISITES                                                     radio communication system
                                                                         None                                                          • Use decibels to interpret the radio frequency path
                                                                                                                                           and antenna system to describe expected radio
                                                                                                                                           communication system performance and
                                                                                                                                           troubleshooting

                                                                                                                                       REQUISITE KNOWLEDGE
                                                                                                                                       • Knowledge of basic electronics
                                                                                                                                       • Experience using standard communication test
                                                                                                                                         equipment

                                                                                                                                       PREREQUISITES
                                                                                                                                       None

18 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at:                                             For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                        training.apac@motorolasolutions.com

                   NETWORKING ESSENTIALS                                                    DIMETRA™ APPLIED                                                       MOTOTRBO™ SYSTEMS
                   IN MOTOROLA SOLUTIONS                                                       NETWORKING                                                          APPLIED NETWORKING
                      COMMUNICATIONS
                         EQUIPMENT
    5 DAYS                         NST762                                    5 DAYS                  DMT1108                                      4 DAYS                        PCT2007

COURSE OVERVIEW                                                          COURSE OVERVIEW                                                      COURSE OVERVIEW
The Networking Essentials in Motorola Solutions                          This course provides engineers and technicians with                  The MOTOTRBO™ Systems Applied Networking
Communications Equipment course provides the                             the necessary networking information required for the                provides technicians with the necessary information
technician with the essential elements of networking                     network components applied in the DIMETRA™                           required for understanding the typical networking
required for the installation and maintenance of most                    systems. The course includes overview of the basic                   requirements for implementing a variety or
Motorola Solutions communications systems. The                           networking concepts, network configuration overview                  MOTOTRBO™ solutions. The course includes
course includes ample hands-on and basic                                 of the transport network components and information                  familiarisation/review of basic networking concepts
troubleshooting on network elements.                                     assurance applied in the DIMETRA™ systems.                           and MOTOTRBO™-specific networking requirements.
                                                                                                                                              This course will focus on specific configurations for IP
TARGET AUDIENCE                                                                                                                               Site Connect, Linked Capacity Plus, and Connect Plus
                                                                         TARGET AUDIENCE
System Technicians                                                                                                                            trunking systems.
                                                                         Technical System Managers and Network Technicians

COURSE OBJECTIVES                                                                                                                             TARGET AUDIENCE
                                                                         COURSE OBJECTIVES
After completing this course, the student will be able                                                                                        Technical System Managers and Technicians
                                                                         By the end of the course, you will be able to:
to:
                                                                         • Define basic IP network hardware and protocols
• Recall basic network terminology
                                                                         • Analyse basic IP network connectivity and                          COURSE OBJECTIVES
• Compare basic configuration types, both logical
                                                                            addressing                                                        After completing this course, the student will be able
    and physical
                                                                         • Define DIMETRA™ Master Site VLAN/VRRP                              to:
• Describe the basic OSI (Open System Interconnect)                                                                                           • Recall Basic Networking Concepts
                                                                            Operation
    model compared with the TCP/IP model
                                                                         • Define DIMETRA™ Network Transport Subsystem                        • Indentify recommended network components for
• Construct a basic LAN with a Windows Server                                                                                                     MOTOTRBO™ systems
    Domain Controller and workstations                                   • Review DIMETRA™ Network Management
                                                                            applications                                                      • Define LAN/WAN topologies for MOTOTRBO™
• Examine the interaction between the routers                                                                                                     systems
    through their configurations                                         • Define DIMETRA™ Information Assurance
                                                                         • Define DIMETRA™ Data Subsystem                                     • Perform backup, restore and recovery of
• Use common network commands to simulate                                                                                                         recommended network components
    traffic and validate connectivity and routing
                                                                                                                                              • Identify network security concepts for
                                                                         REQUISITE KNOWLEDGE                                                      MOTOTRBO™ systems
REQUISITE KNOWLEDGE                                                      None
Completion of the following courses or equivalent
                                                                                                                                              REQUISITE KNOWLEDGE
experience is highly recommended:                                        PREREQUISITES                                                        Completion of the following course(s) or equivalent
• An understanding of basic Motorola                                     None
                                                                                                                                              experience:
   Communications Systems
                                                                                                                                              • NST762 Networking Essentials in Motorola
• Basic familiarization with computer operating                                                                                                  Solutions Communications Equipment
   systems
• Completion of Basic Networking course (RDS0003)
   or equivalent experience                                                                                                                   PREREQUISITES
                                                                                                                                              None

PREREQUISITES
None

                                                                                           Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021             19
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LXP at:                         For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                    training.apac@motorolasolutions.com

                      ASTRO® 25 SYSTEMS
                      APPLIED NETWORKING

    5 DAYS                        AST4104

COURSE OVERVIEW
The ASTRO® 25 Systems Applied Networking course
provides technicians with the necessary networking
information required for understanding the network
components installed in modern Motorola
communications systems. The course includes
familiarisation with basic networking concepts, and
the networking components deployed in the
ASTRO® 25 System.

TARGET AUDIENCE
Technical System Managers and Technicians

COURSE OBJECTIVES
After completing this course, the student will be able
to:
• Define basic IP network concepts, hardware and
    protocols.
• Describe the LAN topologies for the ASTRO® 25
  system.
• Describe the WAN topologies for the ASTRO® 25
  system.
• Identify the current and legacy network
  components such as switches and routers.
• Perform backup, restore, and recovery procedures
  of routers and LAN switches.
• tse basic IP network connectivity and addressing.
• Define ASTRO® 25 Master Site VLAN/VRRP
  operation.
• Define ASTRO® 25 Network Transport Subsystem.
• Describe the various ASTRO® 25 Network
  Management applications.
• Identify network security components and concepts
  in an ASTRO® 25 system.
• Diagram SNMP deployment throughout the system.

REQUISITE KNOWLEDGE
Completion of the following course(s) or equivalent
experience:
• NST762 Networking Essentials in Motorola
   Communications Systems

PREREQUISITES
None

20 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
DIMETRA™ SYSTEMS
COURSES
DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW (DMT9100)                       27

DIMETRA™ X CORE D9.1 CONFIGURATION AND ADMINISTRATION WORKSHOP       27
(DMT9101)

DIMETRA™ X CORE D9.1 FAULT MANAGEMENT WORKSHOP (DMT9102)             27

DIMETRA™ X CORE D9.1 PERFORMANCE MANAGEMENT WORKSHOP (DMT9103)       28

DIMETRA™ X CORE D9.1 TROUBLESHOOTING AND MAINTENANCE WORKSHOP        28
(DMT9104)

DIMETRA™ X CORE D9.1 AIR INTERFACE ENCRYPTION, AUTHENTICATION, AND   28
PROVISIONING (DMT9105)

DIMETRA™ X CORE SECURE COMMUNICATIONS WORKSHOP (DMT1094)             29

DIMETRA™ X CORE D9.1 NETWORK SECURITY (DMT9106)                      29

DIMETRA™ X CORE D9.1 DISPATCH COMMUNICATIONS SERVER WORKSHOP         29
(DMT9107)

DIMETRA™ EXPRESS INSTALLATION, CONFIGURATION AND MAINTENANCE         30
WORKSHOP (DMT0036)

                                                                          21
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                      For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                 training.apac@motorolasolutions.com

DIMETRA™ MSO SYSTEM ENGINEER

                     DIMETRA™ X CORE D9.1
                       SYSTEM OVERVIEW

    3 DAYS                        DMT9100

                        DIMETRA™ X CORE                                                                OPTIONAL TRAINING
                       D9.1 CONFIGURATION
                      AND ADMINISTRATION
                            WORKSHOP
    4 DAYS                        DMT9101

                     DIMETRA™ X CORE D9.1                                                     SECURE COMMUNICATIONS                                   DIMETRA™ X CORE SECURE
                      FAULT MANAGEMENT                                                                                                                   COMMUNICATIONS
                          WORKSHOP                                                                                                                          WORKSHOP

    3 DAYS                        DMT9102                                                                                                3 DAYS                      DMT1094

                    DIMETRA™ X CORE D9.1                                                  ENCRYPTION, AUTHENTICATION                                  DIMETRA™ X CORE D9.1 AIR
                   TROUBLESHOOTING AND                                                          & PROVISIONING                                         INTERFACE ENCRYPTION,
                  MAINTENANCE WORKSHOP                                                                                                                  AUTHENTICATION, AND
                                                                                                                                                           PROVISIONING
    5 DAYS                        DMT9104                                                                                                3 DAYS                      DMT9105

                    DIMETRA™ X CORE
                    D9.1 PERFORMANCE
                  MANAGEMENT WORKSHOP

    3 DAYS                        DMT9103

22 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                              For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                         training.apac@motorolasolutions.com

DIMETRA™ FIELD ENGINEER

                                                                                            DIMETRA™ X CORE D9.1
                                                                                              SYSTEM OVERVIEW

                                                                                 3 DAYS                DMT9100

                    MTS 1 INSTALLATION,                                                                                                                          MTS 2/MTS 4 INSTALLATION,
                      CONFIGURATION,                                                                                                                                  CONFIGURATION,
                   TROUBLESHOOTING AND                                                                                                                            TROUBLESHOOTING AND
                  MAINTENANCE WORKSHOP                                                                                                                           MAINTENANCE WORKSHOP
    3 DAYS                         TBTS04                                                                                                         4 DAYS                          TBTS01

                                                                                          DIMETRA™ X CORE D9.1 AIR
                                                                                           INTERFACE ENCRYPTION,
                                                                                            AUTHENTICATION, AND
                                                                                               PROVISIONING
                                                                                 3 DAYS                DMT9105

                                                                                          OPTIONAL TRAINING

                                                                                            DIMETRA™ X CORE D9.1
                                                                                          MCC 7500 INSTALL, CONFIG,
                                                                                           TROUBLESHOOTING, AND
                                                                                               MAINTENANCE
                                                                                 3 DAYS                DMT9113

                                                                                             Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021            23
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                       For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                  training.apac@motorolasolutions.com

DIMETRA™ SYSTEM ADMINISTRATOR

                                                                                              DIMETRA™ X CORE D9.1
                                                                                                SYSTEM OVERVIEW

                                                                                 3 DAYS                DMT9100

                                                                                                DIMETRA™ X CORE
                                                                                               D9.1 CONFIGURATION
                                                                                              AND ADMINISTRATION
                                                                                                    WORKSHOP
                                                                                 4 DAYS                DMT9101

                                                                                              DIMETRA™ X CORE D9.1
                                                                                               FAULT MANAGEMENT
                                                                                                   WORKSHOP

                                                                                 3 DAYS                DMT9102

                                                                                             DIMETRA™ X CORE
                                                                                             D9.1 PERFORMANCE
                                                                                           MANAGEMENT WORKSHOP

                                                                                 3 DAYS                DMT9103

                                                                                          OPTIONAL TRAINING

                                                  DIMETRA™ X CORE SECURE                                                 DIMETRA™ X CORE D9.1 AIR
                                                     COMMUNICATIONS                                                       INTERFACE ENCRYPTION,
                                                        WORKSHOP                                                           AUTHENTICATION, AND
                                                                                                                              PROVISIONING
                                    3 DAYS                       DMT1094                                    3 DAYS                      DMT9105

24 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                              For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                         training.apac@motorolasolutions.com

DIMETRA™ DISPATCH ADMINISTRATOR

                                                                                            DIMETRA™ X CORE D9.1
                                                                                              SYSTEM OVERVIEW

                                                                                 3 DAYS                DMT9100

                                                                                            DIMETRA™ X CORE D9.1
                                                                                          MCC 7500 INSTALL, CONFIG,
                                                                                           TROUBLESHOOTING, AND
                                                                                               MAINTENANCE
                                                                                 3 DAYS                DMT9113

                                                                                            DIMETRA™ X CORE D9.1
                                                                                               MCC 7500 ADMIN
                                                                                                 WORKSHOP

                                                                                 1 DAY                 DMT9111

                                                                                          OPTIONAL TRAINING

                                                                                          DIMETRA™ X CORE SECURE
                                                                                             COMMUNICATIONS
                                                                                                WORKSHOP

                                                                                 3 DAYS               DMT1094

                                                                                             Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021            25
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                   For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                              training.apac@motorolasolutions.com

DIMETRA™ DISPATCH OPERATOR

                                                                                              DIMETRA™ X CORE D9.1
                                                                                                SYSTEM OVERVIEW

                                                                                 3 DAYS                DMT9100

                                                                                              DIMETRA™ X CORE D9.1
                                                                                               MCC 7500 OPERATOR
                                                                                                  WORKSHOP

                                                                                 1 DAY                 DMT9112

26 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                              For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                         training.apac@motorolasolutions.com

                     DIMETRA™ X CORE D9.1                                                    DIMETRA™ X CORE                                                        DIMETRA™ X CORE D9.1
                       SYSTEM OVERVIEW                                                      D9.1 CONFIGURATION                                                       FAULT MANAGEMENT
                                                                                           AND ADMINISTRATION                                                            WORKSHOP
                                                                                                 WORKSHOP
    3 DAYS                        DMT9100                                        4 DAYS                DMT9101                                     3 DAYS                        DMT9102

COURSE OVERVIEW                                                          COURSE OVERVIEW                                                      COURSE OVERVIEW
This course provides an overview of the features and                     During this workshop delegates will use configuration                The workshop will allow delegates to use applications
functions of a DIMETRA™ X Core D9.1 system. The                          and administration applications to manage a                          to identify faults on systems components using a live
course includes descriptions of the various call types                   DIMETRA™ X Core D9.1 system as they would on a                       DIMETRA™ X Core D9.1 system and within the
and system hardware functionality. Applications                          daily basis. The delegates will perform configuration                context of business scenarios.
overview describes the purpose of the software used                      set up procedures for the more popular features and
to manage and administer the system.                                     functions as well as common administration tasks,                    TARGET AUDIENCE
                                                                         based on real business scenarios.                                    System operations staff and field engineers who
TARGET AUDIENCE                                                                                                                               perform fault management tasks on a DIMETRA™ X
All staff who require an overview of the DIMETRA™ X                      TARGET AUDIENCE                                                      Core D9.1 system.
Core D9.1 system functionality and features.                             System managers responsible for configuration and
                                                                         administration of a DIMETRA™ X Core D9.1 system.                     COURSE OBJECTIVES
COURSE OBJECTIVES                                                                                                                             By the end of the course, the student will be able to:
By the end of the course, the student will be able to:                   COURSE OBJECTIVES                                                    • Define the role of Fault Management within
• Describe Basic Radio concepts.                                         By the end of the course, the student will be able to:                  Network Management.
• Describe DIMETRA™ X Core benefits.                                     • Describe the purpose of Configuration                              • Define the role of each of the applications used
• Describe DIMETRA™ X Core D9.1 features and                                Management and Server Administration within                          within Fault Management.
   their benefits.                                                          your DIMETRA™ X Core system.                                      • Utilise the Unified Event Manger (UEM) application
• Describe DIMETRA™ X Core D9.1 Single Zone                              • Describe fleetmapping and home zone map                               to assist Fault Management within the DIMETRA™
   system components and their functionality.                              function.                                                             X Core system.
• Describe the purpose and function of DIMETRA™ X                        • Perform configuration procedures using UCM.                        • Use the Transport Network Device Manager
   Core D9.1 Network Management applications.                                                                                                    (TNDM) to assist Fault Management.
                                                                         • Perform configuration procedures using ZCM.
• Describe DIMETRA™ X Core D9.1 Multi-Zone                                                                                                    • Use the Zone Configuration Manager application to
                                                                         • Perform configuration procedures using RCM.
   system components and their functionality.                                                                                                    perform diagnostic functions within the DIMETRA™
                                                                         • Perform Network Management Server                                     X Core system.
• Describe DIMETRA™ X Core D9.1 Inter-System                               Administration tasks.
   Interface functionality.                                                                                                                   • Use the Zone Watch application to assist Fault
                                                                         • Explain the importance of daily operational tasks.                    Management within the DIMETRA™ X Core
• Describe how different types of calls are processed
                                                                         • Perform server database administration tasks.                         system.
   through a DIMETRA™ X Core D9.1 system.
                                                                                                                                              • Identify file backup procedures.
                                                                         Completion of the following course(s) or equivalent
REQUISITE KNOWLEDGE
                                                                         experience:                                                          REQUISITE KNOWLEDGE
None
                                                                         • DMT9100 DIMETRA™ X Core D9.1 System                                Completion of the following course(s) or equivalent
                                                                            Overview                                                          experience:
PREREQUISITES
                                                                                                                                              • DMT9100 DIMETRA™ X Core D9.1 System
None
                                                                         REQUISITE KNOWLEDGE                                                     Overview
                                                                         Completion of the following course(s) or equivalent
                                                                         experience:                                                          PREREQUISITES
                                                                         • DMT9100 DIMETRA™ X Core D9.1 System                                None
                                                                            Overview

                                                                         PREREQUISITES
                                                                         None

                                                                                             Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021            27
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                         For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                    training.apac@motorolasolutions.com

                    DIMETRA™ X CORE                                                         DIMETRA™ X CORE D9.1                                         DIMETRA™ X CORE D9.1 AIR
                    D9.1 PERFORMANCE                                                       TROUBLESHOOTING AND                                            INTERFACE ENCRYPTION,
                  MANAGEMENT WORKSHOP                                                     MAINTENANCE WORKSHOP                                             AUTHENTICATION, AND
                                                                                                                                                              PROVISIONING
    3 DAYS                        DMT9103                                        5 DAYS                DMT9104                              3 DAYS                      DMT9105

COURSE OVERVIEW                                                          COURSE OVERVIEW                                                COURSE OVERVIEW
During this workshop delegates will use applications                     During this workshop delegates will troubleshoot and           During this workshop, students will perform key
on a live DIMETRA™ X Core D9.1 system using                              maintain a live DIMETRA™ X Core D9.1 system using              management tasks on a live DIMETRA™ X Core D9.1
business scenarios. Using these applications                             business scenarios, troubleshooting procedures and             system. Students will perform authentication and
delegates will learn how to interpret system and user                    diagnostic applications. Delegates will also perform           provisioning procedures for the daily administration of
performance based on call traffic and device                             complex FRU/FRE procedures to resolve hardware                 user authentication and provisioning based on real
statistics.                                                              faults.                                                        business scenarios.

TARGET AUDIENCE                                                          TARGET AUDIENCE                                                TARGET AUDIENCE
System operators and managers who monitor and                            System and Field Engineers who troubleshoot and                System operators and managers responsible for the
collect system statistics on a DIMETRA™ X Core D9.1                      maintain a DIMETRA™ X Core D9.1 system.                        provisioning and management of key authentication in
system.                                                                                                                                 a DIMETRA™ X Core D9.1 system.
                                                                         COURSE OBJECTIVES
COURSE OBJECTIVES                                                        By the end of the course, the student will be able to:         COURSE OBJECTIVES
By the end of the course, the student will be able to:                   • Describe troubleshooting model process, system               By the end of this course, the student will be able to:
• Describe the factors that affect system                                   support tools and technical support services                • Describe how Air Interface Encryption and
   performance.                                                             provided by Motorola Solutions.                                Authentication work within the DIMETRA™ X Core
• Describe the Performance Management Analysis                           • Describe the DIMETRA™ X Core system                             system.
   process.                                                                 architecture.                                               • Describe the hardware components used in
• List the Performance Management applications                           • Perform troubleshooting procedures using system                 Encryption and Authentication.
   used in a DIMETRA™ X Core D9.1 system.                                   troubleshooting tools.                                      • Describe distribution, storage, key updates and key
• Describe the purpose of system reports, system                         • Perform recommended routine maintenance                         management of Air Interface Encryption and
   usage applications and device statistics in                              procedures for a DIMETRA™ X Core D9.1 system.                  Authentication keys.
   Performance Management activities.                                    • Perform replacement procedures and reconfigure               • Perform Encryption Key management procedures
• Access and navigate DIMETRA™ X Core                                       faulty Field Replaceable Units (FRUs) and Field                using the Enhanced AuC, PrC, and KVL system
   Performance Management applications to monitor                           Replaceable Equipment/Entities (FREs) within a                 components.
   system activity and generate system reports.                             DIMETRA™ X Core D9.1 system.
                                                                         • Perform verification procedures on FRU/FRE                   REQUISITE KNOWLEDGE
REQUISITE KNOWLEDGE                                                         replacement.                                                Completion of the following course(s) or equivalent
Completion of the following course(s) or equivalent                                                                                     experience:
experience:                                                              REQUISITE KNOWLEDGE                                            • DMT9100 DIMETRA™ X Core D9.1 System
• DMT9100 DIMETRA™ X Core D9.1 System                                    Completion of the following course(s) or equivalent               Overview
   Overview                                                              experience:
                                                                         • DMT9100 DIMETRA™ X Core D9.1 System                          PREREQUISITES
PREREQUISITES                                                               Overview                                                    None
None                                                                     • DMT9102 DIMETRA™ X Core D9.1 Fault
                                                                           Management Workshop

                                                                         PREREQUISITES
                                                                         None

28 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS
For information on prerequisites and to register for courses visit the LXP at:                                              For general information contact the Asia Pacific Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                                         training.apac@motorolasolutions.com

                  DIMETRA™ X CORE SECURE                                                   DIMETRA™ X CORE D9.1                                                     DIMETRA™ X CORE
                     COMMUNICATIONS                                                         NETWORK SECURITY                                                          D9.1 DISPATCH
                        WORKSHOP                                                                                                                                 COMMUNICATIONS SERVER
                                                                                                                                                                       WORKSHOP
    3 DAYS                        DMT1094                                        3 DAYS                DMT9106                                     3 DAYS                        DMT9107

COURSE OVERVIEW                                                          COURSE OVERVIEW                                                      COURSE OVERVIEW
During the workshop delegates will perform key                           The workshop is designed to give an overview of the                  This workshop provides an overview of the
management, administrative and maintenance tasks                         elements of the DIMETRA™ X Core D9.1 network                         DIMETRA™ Dispatch Communications Server as well
on a live DIMETRA™ X Core system. Using real                             security solution. The generic threat to network                     as hands on activities in terms of configuration,
business scenarios this workshop will allow delegates                    security will be discussed. During this workshop,                    administration, troubleshooting and maintenance
to perform key management, key transference,                             delegates will perform basic procedures using                        aspects of the DCS server and DCS clients.
maintenance, and troubleshooting procedures on the                       network security software elements.
Key Management Facility (KMF) server and client.                                                                                              TARGET AUDIENCE
                                                                         TARGET AUDIENCE                                                      Field and system engineers who support the DCS
TARGET AUDIENCE                                                          System Operators, Managers, and Field Technicians                    solution.
System operators, managers and field technicians                         responsible for the management and maintenance of
responsible for the management and maintenance of                        Network Security in a DIMETRA™ X Core D9.1                           COURSE OBJECTIVES
secure end-to-end communications in a DIMETRA™ X                         system.                                                              After completing this course, the student will be able
Core system.                                                                                                                                  to:
                                                                         COURSE OBJECTIVES                                                    • Describe DCS functionality, topology, components
COURSE OBJECTIVES                                                        By the end of the course, the student will be able to:                   and client connectivity.
By the end of the course, the student will be able to:                   • Describe the generic threats to network security.                  • Describe DCS solution system limits, throughput
• Describe the theory of DIMETRA™ secure                                 • Describe the DIMETRA™ X Core antivirus                                 and performance.
   communications operation.                                                protection.                                                       • Describe how DCS solution is incorporated in
• Carry out KMF client administration tasks.                             • Describe the DIMETRA™ X Core authentication                            DIMETRA™ call processing.
• Utilize the E2E KVL.                                                      management.                                                       • Perform configuration of DCS solution components.
• Perform KMF OTAK/OTEK management activities                            • Describe the perimeter protection available with                   • Administer and maintain the DCS solution.
   and procedures.                                                          the DIMETRA™ X Core system.                                       • Perform diagnostic and troubleshooting activities
• Setup an MCC 7500S secure console.                                                                                                              for the DCS solution.
• Administer the KMF server.                                             REQUISITE KNOWLEDGE                                                  • Perform restoration procedures for DCS solution
                                                                         Completion of the following course(s) or equivalent                      components in the event of failure.
REQUISITE KNOWLEDGE                                                      experience:
Completion of the following course(s) or equivalent                      • DMT9100 DIMETRA™ X Core D9.1 System                                REQUISITE KNOWLEDGE
experience:                                                                 Overview                                                          None
• DMT9100 DIMETRA™ X Core D9.1 System
   Overview                                                              PREREQUISITES                                                        PREREQUISITES
                                                                         None                                                                 • DMT9100 DIMETRA™ X Core D9.1 System
PREREQUISITES                                                                                                                                   Overview
None                                                                                                                                          • DMT9101 DIMETRA™ X Core D9.1 Configuration
                                                                                                                                                and Administration Workshop

                                                                                             Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021            29
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