MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION - ASIA PACIFIC EDITION | APRIL 2021
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WELCOME Day in, and day out, governments and businesses around the world rely on effortless and reliable communication. Our customers call it their lifeline. To help businesses operate without interruption and to safeguard communities, workplaces, and ultimately, each one of us, we are determined to help keep the lifeline unbreakable. With Motorola Solutions, Inc. Education Services, we help your two biggest lifeline investments - your personnel and your technology infrastructure - work together efficiently to maximize the value of your communication technologies. Whether your organization is new to our latest innovations or has years of experience with us, our Education Services team helps expand your personnel’s skills and knowledge for the full application of your technology investment. Starting with professionally developed, real-world application and content, we always design your training with the learner in mind. Our experienced instructors average 20+ years in the communications industry and specialize in Motorola Solutions technologies and services. Immersive, hands-on experiences, expert lab environments, or online learning ensure we meet your learners with the right kind of learning at the right times. Whether training is delivered virtually, at your location or in our state-of the-art facilities, we can help ensure that your personnel know how to amplify your investment, maximize operational efficiency, and ensure an unbreakable lifeline. We look forward to working with you. 2
TABLE OF CONTENTS EDUCATION SERVICES LEARNING EXPERIENCE PORTAL TRAINING PORTFOLIO INTRODUCTION................................... 4 LXP INTRODUCTION...........................11 TWO-WAY COMMUNICATIONS EDUCATION PACKAGES...................... 5 ACCESSING THE LXP........................ 12 FOUNDATIONAL COURSES.............. 14 TAILORED TRAINING: DIMETRA™ SYSTEMS...................... 21 ANALYSIS AND CONSULTATION HELPFUL INFORMATION SERVICES.............................................. 7 SUBSCRIBERS.................................... 37 PAYMENTS......................................... 13 QUALITY ASSURANCE: MOTOTRBO™ INFRASTRUCTURE THE TPMA FRAMEWORK.................. 8 HELP DESK CONTACTS..................... 13 AND SUBSCRIBERS........................... 42 OPERATOR TRAINING......................... 9 POLICIES AND REQUIREMENTS ����� 13 ASTRO® P25 INFRASTRUCTURE.............................48 PRIVATE BROADBAND.....................57 CYBERSECURITY.................................60 3
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com INTRODUCTION TO MOTOROLA SOLUTIONS EDUCATION SERVICES WorldWide Education team up with you in the successful implementation, maintenance, and use of your communication system. We blend our passion for learning and innovation to deliver comprehensive training strategies, targeted to ensure technicians, administrators, supervisors, and operators find in us a trusted and effective learning partner. Our range of services is designed to ensure you find the right learning support your organization’s unique characteristics demand. From Education Packages, offering a selection of essential training activities, to Learning Subscriptions (coming soon!) with unlimited access to technology-specific content, or the most personalised service: a Training Need Analysis service followed by a tailored training plan, specifically designed to meet the results you want to achieve. Our services not only respond to businesses and organizations’ needs, but also to limitations uncertain times may bring. Our learning technology allows us to provide remote instructor-led training, so your personnel can attend our sessions from anywhere in the region. Browse this catalogue to learn more about each of these services and their benefits, and also discover a selection of our extensive training portfolio. If you have any questions, contact your Motorola representative. 4 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com EDUCATION PACKAGES Motorola Solutions Education Packages have been built by our technical education experts, to provide you a simpler way to select the right learning activities from our extensive training portfolio. These packages are all designed considering four vital aspects: • Your Motorola Solutions Infrastructure & Devices • The Level of Support provided by Motorola Solutions • The tasks undertaken by your team, and • The roles of the professionals in charge of those tasks Behind these packages there are Education Services professionals whose aim is to fully prepare your team to achieve desired organisational efficiency and outcomes by ensuring that they have the knowledge, skill and competency needed to effectively interact with your Motorola Solutions technology investment. If you wish to customise your Motorola Solutions training strategy, ask our Professional Education Services team to analyse your specific technical and training needs and gaps. Please work with your Motorola Solutions account representative to request this professional service. Let Motorola Solutions Education Services help you ensure that your organisation provides effortless and reliable communications, and keep your lifeline stronger than ever! DIMETRA™ COMPLEMENT EDUCATION SUPPLEMENT EDUCATION SUPPORT EDUCATION INFRASTRUCTURE PACKAGE PACKAGE PACKAGE EDUCATION Prepare your team to operate your Prepare your team to operate and Prepare your team to operate, PACKAGES DIMETRA™ Solution, achieving optimal administer your DIMETRA™ Solution, administer, and maintain your organisational efficiency. achieving optimal organisational DIMETRA™ Solution, achieving optimal efficiency. organisational efficiency. TOPICS TOPICS TOPICS System Overview, Upgrade Differences, System Overview, Fleetmapping, System Overview, Network MyView Portal, Dispatch End User Best Network Management, Dispatch End Management, Consoles, Base Stations, Practices, Device End User Best User Best Practices, Upgrade Fleetmapping, Dispatch End User Best Practices Differences, Device End User Best Practices, Device End User Best Practices, MyView Portal Practices Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 5
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com SAMPLE PACKAGE DIMETRA™ INFRASTRUCTURE SUPPLEMENT EDUCATION PACKAGE This Education Package aligns with the Infrastructure ADVANCED Services Package DIMETRA™ SYSTEM OVERVIEW MYVIEW PORTAL OVERVIEW APX™ CPS DIMETRA™ PROGRAMMING SYSTEM & FLEETMAPPING TEMPLATE BUILDING DIMETRA™ CONFIGURATION AND ADMINISTRATION DIMETRA™ FAULT MANAGEMENT LIFECYCLE MANAGEMENT CONSOLE ADMINISTRATOR & DISPATCH END USER TRAINING RADIO END-USER TRAIN THE TRAINER WAVE™ ADMINISTRATION & END USER IMW OPERATIONS AND ADMINISTRATION DIMETRA™ SECURE COMMUNICATIONS LEGEND: DIMETRA™ PERFORMANCE MANAGEMENT – Foundation – Administration – Maintenance EXECUTIVE OVERVIEW – Device & Console Best Practices – Optional Talk with your Motorola Solutions contact for a quote, or email us at training.apac@motorolasolutions.com for more information on how to sign your team up for one of our Education Services Packages. 6 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com TAILORED TRAINING: ANALYSIS AND CONSULTATION SERVICES The variety of services we offer reflects our Our training consultants and technology experts The outcome of that analysis will be a tailored desire to make sure all our customers find the will complete a thorough analysis of your learning proposal, designed just for you and your right training option for them. For those who infrastructure and the results your organization particular circumstances and preferences. It will demand fully personalised training support, and pursues, the challenges your team faces, the also be the route map for our instructors, and the acknowledge the value consulting with experts performance they aim to achieve, and the new point of reference for evaluations of learning, brings, we are looking forward to partnering with capabilities they need to acquire. results, or expectations. you in the design, implementation, and evaluation of your product and solutions technical training strategy. TRAINING OPTIONS In this catalogue, you will find a selection of the more than 500 training resources that form our training portfolio, and a variety of learning methodologies. Choosing the most suitable training delivery method depends on multiple factors, as organizational goals, learning objectives, or circumstances out of our control limiting our choices. Regardless of what those circumstances are, our purpose is to make sure you always find in our training offer a valid alternative to keep your personnel abreast. LIVE TRAINING SELF-PACED TRAINING It consists of scheduled sessions delivered The same instructors also deliver training in It allows your team to gain foundational either remotely or in a conventional classroom, traditional training facilities, and during those knowledge on a variety of topics using their but always led by a technical instructor. face-to-face sessions, they specially focus on computer and at their own schedule. There are hands-on training, allowing learners to immerse two main types of self-paced training: In Motorola Solutions remote live training, the themselves in the subject, and practice in a safe benefits of instructor-led sessions are moved to • Online training: one single module, with environment. a virtual environment; thanks to the distance defined objectives and estimated duration. learning technologies we use and our remote Whether you are interested in one of these • Blended learning: online collection of labs, learners and instructors interact and methods or a combination of them, either if our resources, grouped into related topics. collaborate in real time. Live discussions, off-the-shelf courses meet your needs or you demonstrations, and online activities happen in need them customised to suit your these remote sessions. requirements, contact us now to start working together on your training strategy. UNDERSTANDING THE ICONS LIVE TRAINING SELF-PACED TRAINING EXAM VIRTUAL / FACE-TO-FACE TUTOR-LED TRAINING ONLINE / BLENDED LEARNING Where to start? Our training paths will let you know the starting point and milestones of your development, so you can make sure you acquire the right knowledge to make the most of each step of your learning process. Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 7
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com QUALITY ASSURANCE: THE TPMA FRAMEWORK MOTOROLA SOLUTIONS WORLDWIDE Monitoring & Assessment (TPMA) framework in instructor development and ultimately leads to a EDUCATION COMMITS TO our organization. Our internal instructors are happy customer experience. EXCELLENCE IN INSTRUCTOR-LED held to the highest level of training standards outlined within the Learning & Performance LPI ensures the quality of the instructors’ TRAINING Institute (LPI). The TPMA certificate is widely- training delivery is maintained and meets the For 45+ years, our instructors continue to be recognized and accepted as the premiere highest quality standards, provides expert laser-focused on your two lifeline investments - institute for learning, assessing and feedback on their performance and promotes your personnel and your technology benchmarking trainer progress. the development of their facilitator skills. infrastructure. Our mission is to work together efficiently to maximize the value of your Visit us at learning.motorolasolutions.com to Anywhere in the world, those who hold a TPMA communication technologies. register for our training courses. certificate demonstrate that they have reached Motorola Solutions is aware of the impact or exceeded the highest standards demanded within the industry. ACHIEVING OPTIMAL PERFORMANCE training experiences have on your team and MATTERS TO US your organization. When it comes to supporting • We focus on the needs of the learner, not the success of your employees and your WHY DO TPMA CERTIFICATIONS the trainer technology infrastructure, we seek to continually deliver exceptional training to you. MATTER? • The personalised approach and structured Adopting TPMA standards is essential to meet consistency of standardized-requirements For over 10 years, we have built and industry trends and leading industry best help win business implemented the Training Performance practices to meet user needs, enhance “The instructor did an outstanding job. Truly a professional and extremely knowledgeable. Never rushed and always listened. Provided “Excellent coach. Direct, precise, detailed. feedback to all questions and allowed students Explain everything in the right way. Honestly, the to participate at their own level of expertise and best coach I have ever had. They do not skip speed.” anything, explain everything in detail. My knowledge after this training is much better. “The Instructor was extremely helpful during the During the entire training, he was fully committed training. He has an excellent way of teaching and to us.” “One of the best instructors I had. Speaks clearly, was very attentive to the students when asked responsive to the students; actions and very good questions. I liked that he went over each and at making the students stay alert and attentive.” “The best teacher I have ever had in any previous every field of CPS. Excellent Instructor! I would training courses. Very challenging and interactive recommend to anyone!” teaching helping me to understand the system from the bottom to top with a lot of additional slides from the teacher with extremely good and “Amazing training, very glad to join it. Amazing clear explanations in the system networking for trainer, very vibrant, very knowledgeable trainer. “The instructor showed outstanding skills to Looking forward to more training with him. Good combine theory, practice, actual cases and deeper understanding.” trainer from a good company.” hands-on training. Great training.” “Exceptional course, no words to explain the instructor’s commitment and professionalism. Vast experience, humbleness, patience and amazing teaching skills. A different and positive class.” 8 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
OPERATOR TRAINING THE SUCCESSFUL IMPLEMENTATION OF YOUR COMMUNICATIONS SYSTEM DEPENDS ON ITS CONFIDENT USERS. Users of your mobile and portable radios require training on their units to understand its basic operation, features and functions. Dispatchers of your consoles require training to understand basic operation, features and functions; management personnel require training on the Motorola Solutions applications. 9
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com TRAIN THE TRAINER OPERATOR TRAINING With this option, Motorola Solutions trains people you With this option, the users within your organisation have identified as qualified instructors so that they in are trained by a Motorola Solutions instructor. These turn can train each individual user in your classes are typically done on site using your organisation. These classes are typically done on site equipment. The interactive End-user toolkit (iEUTK) using your equipment. The interactive End-user toolkit and/or tailored end user materials support this (iEUTK) and/or tailored end user materials can be training option. utilised. CONSOLES TRAINING COURSES FOR CONSOLE PRODUCTS AUDIENCE These courses provide operators and supervisors with This course is geared for customers who have an an introduction to the basic operation, administration • MCC 7000 Series Dispatch Console Administrator experienced, dedicated training staff in their and feature functionality of the Console Systems. Training organisation. This course concentrates on specific Through facilitation and hands-on practice, users learn • MCC 7000 Series Dispatch Console Operator product features and how it relates to the training to perform tasks that are associated with their Training process. organisation’s particular system. • MCD 5000 Operator Training COURSE OVERVIEW • Overview of console configuration This course provides the customer’s identified • Console dispatcher and supervisor operation training personnel knowledge and practice applying • Alias Management training techniques that will enable them to • Messaging successfully train their students. Trainers will use simulation, facilitation and hands-on activities to facilitate learning events supported by tailored SUBSCRIBER TRAINING COURSES FOR MOBILES & PORTABLES These courses provide radio users with an training materials and job aides. Students will become • DIMETRA™ Series introduction to their radios, a review of their radio’s proficient in discussing common tasks associated with basic functionality by means of job aides tailored to • APX™ Series the operation of the customer’s radios and consoles exactly how they use their radios. Through facilitation • MOTOTRBO™ Series as identified by the customer’s needs analysis. and hands-on practice, users learn to perform Note: This course is presented as customer common tasks associated with their radio specific and will cover pertinent information on configuration. customer equipment. • Overview of radio configuration REQUISITE KNOWLEDGE • General radio operations Previous training experience and radio system knowledge is a must. TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER. Note: The interactive End-user toolkit (iEUTK) is not sold as a standalone product but included with our instructor-led, Train The Trainer or Operator Training. 10 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com LEARNING EXPERIENCE PORTAL AN INTERACTIVE PLATFORM… DESIGNED FOR YOU! THE LXP IS YOUR VALUABLE RESOURCE TO SEE THE LATEST COURSES, DESCRIPTIONS, REQUIREMENTS, DATES AND LOCATIONS. Use the search box and filters feature to quickly and easily search for training or documentation. View your history and upcoming training on your personalised dashboard. Receive reminder notifications of upcoming training or changes to your training. Easily locate and download documents plus stay up-to-date with training news and announcements. Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 11
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com HOW TO ACCESS THE LEARNING EXPERIENCE PORTAL If you are a Motorola Solutions Customer who already has a Motorola Solutions Login ID, you can go to the “Enrol in a course” section for further instructions. SET UP A NEW USER ACCOUNT AND PASSWORD • Visit: https://learning. motorolasolutions.com • Click “Register” • Fill out all the required information on the form; preferably, use a company email address during the registration process (if you are a MSI Customer with an established 10-digit Motorola Customer Account Number, please enter your Company Name in the form) • Click “Submit” • You will receive a confirmation of your submission • You will next receive further information to activate your account (up to 5 business days) TO ENROL IN A COURSE (ONCE YOU HAVE AN LXP ACCOUNT) • Log in to the LXP: https://learning. motorolasolutions.com • Click on “LOG IN” • Enter your Log In ID and Password and Click “LOG IN” • If you have forgotten your Log In or Password click on “Forgot Log In ID” or “Forgot Password” • Find a training course by clicking “Browse Training” at the top of the screen Or use “Search Catalog” at the top of the screen 12 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com HELPFUL INFORMATION HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE FOR QUESTIONS AND HOW TO MAKE PAYMENTS WHEN If prepayment is required to secure your ASSISTANCE REGISTERING registration, it must be received by Motorola Call the Education Help Desk For your convenience we accept the following Solutions 30 days prior to your attendance. Monday – Friday, methods of payment: Contact the help desk above for assistance with 9:00 a.m. – 6:00 p.m. Kuala Lumpur/Singapore Time • Credit Card payments and P.O. specifications. or email us at: • Purchase Order All pricing listed is US dollars. Training.APAC@motorolasolutions.com Note: Invoices are available only when using Purchase Orders. CONTACT MOTOROLA SOLUTIONS ASIA PACIFIC AUSTRALIA 1-800-931855 MALAYSIA 1-800-8-18590 CHINA (MAINLAND) 4001-202101 NEW ZEALAND 0800-445227 HONG KONG SAR 800-903-237 PHILIPPINES 1-800-1-114-2853 INDIA 000-800-9190337 SINGAPORE 800-1206952 INDONESIA 007-803-011-4936 SOUTH KOREA 00798-14-800-9674 JAPAN 0066-33-813730 TAIWAN 00801-13-6901 THAILAND 1800-011691 POLICIES AND REQUIREMENTS CANCELLATION AND RESCHEDULING PROFESSIONALISM TRAINING CONTENT AND STRATEGY BY THE STUDENT Students are expected to maintain professional DISCLAIMER Customer cancellation or rescheduling made conduct and dress at all times. Class dress is All of Motorola Solutions training classes are less than 30 days prior to the class start date casual, but smart. designed to support and align with the Motorola will be subject to the full course tuition. Solutions Service strategy for each product. This LAPTOP REQUIREMENTS strategy may include a combination of (but not CANCELLATION AND RESCHEDULING All our classes require students to bring their limited to) processes, procedures, BY MOTOROLA SOLUTIONS laptops to the classroom so that they may recommendations, and instructor experiential Motorola Solutions reserves the right to change utilise an electronic copy of the class material. advice which may involve repair, replacement, or cancel classes up to 10 business days prior to Please review your enrolment confirmation and or recovery of hardware, software, or the class start date. You will be notified at that email for specific requirements for your class. firmware of Motorola Solutions products. The time of such change or cancellation. repair, replacement, or recovery of these products may vary from product to product. Motorola Solutions reserves the right to change the structure and content of all courses at any time. Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 13
FOUNDATIONAL COURSES BASIC RF (RDS0002) 17 BASIC NETWORKING (RDS0003) 17 BASIC RADIO (RDS0004) 17 RF FUNDAMENTALS (TGTC08) 18 RF FOR RADIO PROFESSIONALS (RDS2012) 18 COMMUNICATION SYSTEMS CONCEPTS (NST021) 18 NETWORKING ESSENTIALS IN MOTOROLA SOLUTIONS COMMUNICATIONS 19 EQUIPMENT (NST762) DIMETRA™ APPLIED NETWORKING (DMT1108) 19 MOTOTRBO™ SYSTEMS APPLIED NETWORKING (PCT2007) 19 ASTRO® 25 SYSTEMS APPLIED NETWORKING (AST4104) 20 14
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com RF FUNDAMENTALS RF BASICS / RADIO SYSTEM BASICS BASIC RF 2 HRS RDS0002 BASIC RADIO 4 HRS RDS0004 COMMUNICATION SYSTEMS CONCEPTS 5 DAYS NST021 CURRICULUM COMPLETE PARTICIPANT HAS RF KNOWLEDGE REQUIRED FOR ADVANCING TO MORE COMPLEX TECHNICAL TRAINING COURSES. Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 15
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com IP/NETWORKING FUNDAMENTALS BASIC NETWORKING 1 HR RDS0003 NETWORKING ESSENTIALS IN M OTOROLA SOLUTIONS COMMUNICATIONS SYSTEM 5 DAYS NST762 CHOOSE ONE OF THE FOLLOWING COURSES BELOW ACCORDING TO YOUR SOLUTION SYSTEM DIMETRA™ SYSTEM MOTOTRBO™ SYSTEM ASTRO® 25 SYSTEM DIMETRA™ APPLIED MOTOTRBO™ SYSTEMS ASTRO® 25 SYSTEMS NETWORKING APPLIED NETWORKING APPLIED NETWORKING 5 DAYS DMT1108 4 DAYS PCT2007 5 DAYS AST4104 CURRICULUM COMPLETE PARTICIPANT HAS IP PROTOCOLS AND NETWORKING SKILLS TO USE MOTOROLA SOLUTIONS SYSTEMS REQUIRING ADVANCED TECHNICAL TRAINING. CLICK HERE TO GO TO CLICK HERE TO GO TO CLICK HERE TO GO TO PAGE 21 FOR MORE PAGE 42 FOR MORE PAGE 48 FOR MORE DETAILS ON DIMETRA™ DETAILS ON MOTOTRBO™ DETAILS ON ASTRO® 25 16 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com BASIC RF BASIC NETWORKING BASIC RADIO 2 HRS RDS0002 1 HR RDS0003 4 HRS RDS0004 COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW This course emphasizes the concepts behind RF This course provides a detailed description of the The purpose of this course is to provide the student Systems theory and operation. Topics include basic fundamentals of system networking. Topics include with the basic, foundational land mobile two-way radio transmitters and receivers, RF propagation, the OSI seven layer model, bridges and switches, IP radio knowledge required when working with modulation, antenna systems, transmission lines and and routing, applications and security. Motorola Solutions. This course is ideal for all people data-communications. who sell or service land mobile two-way radios. TARGET AUDIENCE TARGET AUDIENCE Engineers who need to understand the essentials of TARGET AUDIENCE Technical staff who need to understand system networking. Individuals who need a foundational overview of two- communication systems concepts. way radios. COURSE OBJECTIVES COURSE OBJECTIVES After completing this course, the student will be able COURSE OBJECTIVES After completing this course, the student will be able to: After completing this course, the student will be able to: • Identify the elements and interconnectivity of a to: • Describe electrical principles, including direct and basic network • Define what a two-way radio is. alternating current. • Define the OSI and TCP/IP Models • Describe two-way radio components. • Describe the basic structure of radio transmitters • Define the advantages of different Network Layout • Describe communication types. and receivers. Options • List and describe ways of expanding coverage. • Describe the operation of the antenna system. • List the Physical and Data-Link Layers of the OSI • Describe analogue and digital solutions. • Identify different types of transmission media. and TCP/IP Models • Describe how transmit and receive processes work • Describe RF propagation and understand system • Define the Network and Transport Layers of the in conventional and trunked two-way radio. gains in a link budget. OSI and TCP/IP Models • Define system scalability. • Identify the Service Layers within the OSI and TCP/ IP Model • Identify the considerations to implementing a two- REQUISITE KNOWLEDGE way radio. None • Define the concept of Network Security. • List the characteristics of single-site, single-zone • Identify standards organisations and multi-zone systems. PREREQUISITES • Explain the concept of two-way radio security. None REQUISITE KNOWLEDGE • Describe the open standards for the following None technologies: APCO P25, TETRA and DMR. PREREQUISITES REQUISITE KNOWLEDGE None Completion of the following course(s) or equivalent experience: • RDS0002 Basic RF PREREQUISITES None Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 17
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com RF FUNDAMENTALS RF FOR RADIO COMMUNICATION PROFESSIONALS SYSTEMS CONCEPTS 5 DAYS TGTC08 3 HRS RDS2012 5 DAYS NST021 COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW This course delivers a basic understanding of RF. This course emphasizes the concepts behind RF This course emphasises the concepts behind RF Systems theory and operation. Topics include basic Systems theory and operation. Major topics covered TARGET AUDIENCE radio transmitters and receivers, RF propagation, include: Technical staff that requires to acquire the modulation, antenna systems, transmission lines and • RF System Operation, including talkaround, fundamentals of RF. data-communications. repeater operation, and types of signalling used in RF Systems TARGET AUDIENCE • A basic walkthrough of building a communication COURSE OBJECTIVES Technical staff, who need to understand system from Simplex, to Half Duplex, Voting By the end of the course, you will be able to: Communication Systems Concepts including basic Systems, and Simulcast is done, emphasizing the • Describe electrical principles including Direct and improvements in communication obtained with Alternating current. radio, RF propagation, modulation, antenna systems, each step. • Describe the basic structure of radio transmitters transmission lines and data-communications. • Trunking Operation, including Smartzone operation and receivers. COURSE OBJECTIVES • Types of modulation used in RF System operation, • Describe transmission lines. By the end of the course, you will be able to: including ASTRO® • Describe the construction and operation of • Describe basic circuit-related phenomena and • Radio frequency path including the antenna and antennas. elements transmission line • Describe RF propagation. • Describe the filtering process and types of RF • Decibels and their uses on the job • Describe digital communication techniques filters • RF Propagation/RF Interference • Describe and compare digital modulation schemes • Basic Troubleshooting practices from the system REQUISITE KNOWLEDGE perspective • List common frequency spectrum bands and None describe their common uses • Describe the transmission line theory TARGET AUDIENCE PREREQUISITES • Provide the rules for cable selection, routing and Individuals who are interested in the operational None installation concepts driving modern communication systems. • List advanced RF hardware filters, and provide their descriptions COURSE OBJECTIVES • Discuss RF performance issues Upon completing this course, the student will be able • List and describe transmitter performance to: parameters • Define terms commonly used in two--way communication systems • List and describe receiver performance parameters • Effectively use two--way radio communication • List and describe common test equipment systems knowledge to troubleshoot typical two- • Describe the RF troubleshooting process way communication radio systems • Develop requirements for a two--way radio system REQUISITE KNOWLEDGE by establishing programming and protocol Completion of the following course(s) or equivalent requirements as requested experience: • Improve skills in the interpretation of typical two-- • RDS0002 RF Basics way radio checks of the receiver, transmitter and the antenna system to troubleshoot a two-way PREREQUISITES radio communication system None • Use decibels to interpret the radio frequency path and antenna system to describe expected radio communication system performance and troubleshooting REQUISITE KNOWLEDGE • Knowledge of basic electronics • Experience using standard communication test equipment PREREQUISITES None 18 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com NETWORKING ESSENTIALS DIMETRA™ APPLIED MOTOTRBO™ SYSTEMS IN MOTOROLA SOLUTIONS NETWORKING APPLIED NETWORKING COMMUNICATIONS EQUIPMENT 5 DAYS NST762 5 DAYS DMT1108 4 DAYS PCT2007 COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW The Networking Essentials in Motorola Solutions This course provides engineers and technicians with The MOTOTRBO™ Systems Applied Networking Communications Equipment course provides the the necessary networking information required for the provides technicians with the necessary information technician with the essential elements of networking network components applied in the DIMETRA™ required for understanding the typical networking required for the installation and maintenance of most systems. The course includes overview of the basic requirements for implementing a variety or Motorola Solutions communications systems. The networking concepts, network configuration overview MOTOTRBO™ solutions. The course includes course includes ample hands-on and basic of the transport network components and information familiarisation/review of basic networking concepts troubleshooting on network elements. assurance applied in the DIMETRA™ systems. and MOTOTRBO™-specific networking requirements. This course will focus on specific configurations for IP TARGET AUDIENCE Site Connect, Linked Capacity Plus, and Connect Plus TARGET AUDIENCE System Technicians trunking systems. Technical System Managers and Network Technicians COURSE OBJECTIVES TARGET AUDIENCE COURSE OBJECTIVES After completing this course, the student will be able Technical System Managers and Technicians By the end of the course, you will be able to: to: • Define basic IP network hardware and protocols • Recall basic network terminology • Analyse basic IP network connectivity and COURSE OBJECTIVES • Compare basic configuration types, both logical addressing After completing this course, the student will be able and physical • Define DIMETRA™ Master Site VLAN/VRRP to: • Describe the basic OSI (Open System Interconnect) • Recall Basic Networking Concepts Operation model compared with the TCP/IP model • Define DIMETRA™ Network Transport Subsystem • Indentify recommended network components for • Construct a basic LAN with a Windows Server MOTOTRBO™ systems Domain Controller and workstations • Review DIMETRA™ Network Management applications • Define LAN/WAN topologies for MOTOTRBO™ • Examine the interaction between the routers systems through their configurations • Define DIMETRA™ Information Assurance • Define DIMETRA™ Data Subsystem • Perform backup, restore and recovery of • Use common network commands to simulate recommended network components traffic and validate connectivity and routing • Identify network security concepts for REQUISITE KNOWLEDGE MOTOTRBO™ systems REQUISITE KNOWLEDGE None Completion of the following courses or equivalent REQUISITE KNOWLEDGE experience is highly recommended: PREREQUISITES Completion of the following course(s) or equivalent • An understanding of basic Motorola None experience: Communications Systems • NST762 Networking Essentials in Motorola • Basic familiarization with computer operating Solutions Communications Equipment systems • Completion of Basic Networking course (RDS0003) or equivalent experience PREREQUISITES None PREREQUISITES None Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 19
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com ASTRO® 25 SYSTEMS APPLIED NETWORKING 5 DAYS AST4104 COURSE OVERVIEW The ASTRO® 25 Systems Applied Networking course provides technicians with the necessary networking information required for understanding the network components installed in modern Motorola communications systems. The course includes familiarisation with basic networking concepts, and the networking components deployed in the ASTRO® 25 System. TARGET AUDIENCE Technical System Managers and Technicians COURSE OBJECTIVES After completing this course, the student will be able to: • Define basic IP network concepts, hardware and protocols. • Describe the LAN topologies for the ASTRO® 25 system. • Describe the WAN topologies for the ASTRO® 25 system. • Identify the current and legacy network components such as switches and routers. • Perform backup, restore, and recovery procedures of routers and LAN switches. • tse basic IP network connectivity and addressing. • Define ASTRO® 25 Master Site VLAN/VRRP operation. • Define ASTRO® 25 Network Transport Subsystem. • Describe the various ASTRO® 25 Network Management applications. • Identify network security components and concepts in an ASTRO® 25 system. • Diagram SNMP deployment throughout the system. REQUISITE KNOWLEDGE Completion of the following course(s) or equivalent experience: • NST762 Networking Essentials in Motorola Communications Systems PREREQUISITES None 20 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
DIMETRA™ SYSTEMS COURSES DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW (DMT9100) 27 DIMETRA™ X CORE D9.1 CONFIGURATION AND ADMINISTRATION WORKSHOP 27 (DMT9101) DIMETRA™ X CORE D9.1 FAULT MANAGEMENT WORKSHOP (DMT9102) 27 DIMETRA™ X CORE D9.1 PERFORMANCE MANAGEMENT WORKSHOP (DMT9103) 28 DIMETRA™ X CORE D9.1 TROUBLESHOOTING AND MAINTENANCE WORKSHOP 28 (DMT9104) DIMETRA™ X CORE D9.1 AIR INTERFACE ENCRYPTION, AUTHENTICATION, AND 28 PROVISIONING (DMT9105) DIMETRA™ X CORE SECURE COMMUNICATIONS WORKSHOP (DMT1094) 29 DIMETRA™ X CORE D9.1 NETWORK SECURITY (DMT9106) 29 DIMETRA™ X CORE D9.1 DISPATCH COMMUNICATIONS SERVER WORKSHOP 29 (DMT9107) DIMETRA™ EXPRESS INSTALLATION, CONFIGURATION AND MAINTENANCE 30 WORKSHOP (DMT0036) 21
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ MSO SYSTEM ENGINEER DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW 3 DAYS DMT9100 DIMETRA™ X CORE OPTIONAL TRAINING D9.1 CONFIGURATION AND ADMINISTRATION WORKSHOP 4 DAYS DMT9101 DIMETRA™ X CORE D9.1 SECURE COMMUNICATIONS DIMETRA™ X CORE SECURE FAULT MANAGEMENT COMMUNICATIONS WORKSHOP WORKSHOP 3 DAYS DMT9102 3 DAYS DMT1094 DIMETRA™ X CORE D9.1 ENCRYPTION, AUTHENTICATION DIMETRA™ X CORE D9.1 AIR TROUBLESHOOTING AND & PROVISIONING INTERFACE ENCRYPTION, MAINTENANCE WORKSHOP AUTHENTICATION, AND PROVISIONING 5 DAYS DMT9104 3 DAYS DMT9105 DIMETRA™ X CORE D9.1 PERFORMANCE MANAGEMENT WORKSHOP 3 DAYS DMT9103 22 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ FIELD ENGINEER DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW 3 DAYS DMT9100 MTS 1 INSTALLATION, MTS 2/MTS 4 INSTALLATION, CONFIGURATION, CONFIGURATION, TROUBLESHOOTING AND TROUBLESHOOTING AND MAINTENANCE WORKSHOP MAINTENANCE WORKSHOP 3 DAYS TBTS04 4 DAYS TBTS01 DIMETRA™ X CORE D9.1 AIR INTERFACE ENCRYPTION, AUTHENTICATION, AND PROVISIONING 3 DAYS DMT9105 OPTIONAL TRAINING DIMETRA™ X CORE D9.1 MCC 7500 INSTALL, CONFIG, TROUBLESHOOTING, AND MAINTENANCE 3 DAYS DMT9113 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 23
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ SYSTEM ADMINISTRATOR DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW 3 DAYS DMT9100 DIMETRA™ X CORE D9.1 CONFIGURATION AND ADMINISTRATION WORKSHOP 4 DAYS DMT9101 DIMETRA™ X CORE D9.1 FAULT MANAGEMENT WORKSHOP 3 DAYS DMT9102 DIMETRA™ X CORE D9.1 PERFORMANCE MANAGEMENT WORKSHOP 3 DAYS DMT9103 OPTIONAL TRAINING DIMETRA™ X CORE SECURE DIMETRA™ X CORE D9.1 AIR COMMUNICATIONS INTERFACE ENCRYPTION, WORKSHOP AUTHENTICATION, AND PROVISIONING 3 DAYS DMT1094 3 DAYS DMT9105 24 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ DISPATCH ADMINISTRATOR DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW 3 DAYS DMT9100 DIMETRA™ X CORE D9.1 MCC 7500 INSTALL, CONFIG, TROUBLESHOOTING, AND MAINTENANCE 3 DAYS DMT9113 DIMETRA™ X CORE D9.1 MCC 7500 ADMIN WORKSHOP 1 DAY DMT9111 OPTIONAL TRAINING DIMETRA™ X CORE SECURE COMMUNICATIONS WORKSHOP 3 DAYS DMT1094 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 25
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ DISPATCH OPERATOR DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW 3 DAYS DMT9100 DIMETRA™ X CORE D9.1 MCC 7500 OPERATOR WORKSHOP 1 DAY DMT9112 26 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ X CORE D9.1 DIMETRA™ X CORE DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW D9.1 CONFIGURATION FAULT MANAGEMENT AND ADMINISTRATION WORKSHOP WORKSHOP 3 DAYS DMT9100 4 DAYS DMT9101 3 DAYS DMT9102 COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW This course provides an overview of the features and During this workshop delegates will use configuration The workshop will allow delegates to use applications functions of a DIMETRA™ X Core D9.1 system. The and administration applications to manage a to identify faults on systems components using a live course includes descriptions of the various call types DIMETRA™ X Core D9.1 system as they would on a DIMETRA™ X Core D9.1 system and within the and system hardware functionality. Applications daily basis. The delegates will perform configuration context of business scenarios. overview describes the purpose of the software used set up procedures for the more popular features and to manage and administer the system. functions as well as common administration tasks, TARGET AUDIENCE based on real business scenarios. System operations staff and field engineers who TARGET AUDIENCE perform fault management tasks on a DIMETRA™ X All staff who require an overview of the DIMETRA™ X TARGET AUDIENCE Core D9.1 system. Core D9.1 system functionality and features. System managers responsible for configuration and administration of a DIMETRA™ X Core D9.1 system. COURSE OBJECTIVES COURSE OBJECTIVES By the end of the course, the student will be able to: By the end of the course, the student will be able to: COURSE OBJECTIVES • Define the role of Fault Management within • Describe Basic Radio concepts. By the end of the course, the student will be able to: Network Management. • Describe DIMETRA™ X Core benefits. • Describe the purpose of Configuration • Define the role of each of the applications used • Describe DIMETRA™ X Core D9.1 features and Management and Server Administration within within Fault Management. their benefits. your DIMETRA™ X Core system. • Utilise the Unified Event Manger (UEM) application • Describe DIMETRA™ X Core D9.1 Single Zone • Describe fleetmapping and home zone map to assist Fault Management within the DIMETRA™ system components and their functionality. function. X Core system. • Describe the purpose and function of DIMETRA™ X • Perform configuration procedures using UCM. • Use the Transport Network Device Manager Core D9.1 Network Management applications. (TNDM) to assist Fault Management. • Perform configuration procedures using ZCM. • Describe DIMETRA™ X Core D9.1 Multi-Zone • Use the Zone Configuration Manager application to • Perform configuration procedures using RCM. system components and their functionality. perform diagnostic functions within the DIMETRA™ • Perform Network Management Server X Core system. • Describe DIMETRA™ X Core D9.1 Inter-System Administration tasks. Interface functionality. • Use the Zone Watch application to assist Fault • Explain the importance of daily operational tasks. Management within the DIMETRA™ X Core • Describe how different types of calls are processed • Perform server database administration tasks. system. through a DIMETRA™ X Core D9.1 system. • Identify file backup procedures. Completion of the following course(s) or equivalent REQUISITE KNOWLEDGE experience: REQUISITE KNOWLEDGE None • DMT9100 DIMETRA™ X Core D9.1 System Completion of the following course(s) or equivalent Overview experience: PREREQUISITES • DMT9100 DIMETRA™ X Core D9.1 System None REQUISITE KNOWLEDGE Overview Completion of the following course(s) or equivalent experience: PREREQUISITES • DMT9100 DIMETRA™ X Core D9.1 System None Overview PREREQUISITES None Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 27
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ X CORE DIMETRA™ X CORE D9.1 DIMETRA™ X CORE D9.1 AIR D9.1 PERFORMANCE TROUBLESHOOTING AND INTERFACE ENCRYPTION, MANAGEMENT WORKSHOP MAINTENANCE WORKSHOP AUTHENTICATION, AND PROVISIONING 3 DAYS DMT9103 5 DAYS DMT9104 3 DAYS DMT9105 COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW During this workshop delegates will use applications During this workshop delegates will troubleshoot and During this workshop, students will perform key on a live DIMETRA™ X Core D9.1 system using maintain a live DIMETRA™ X Core D9.1 system using management tasks on a live DIMETRA™ X Core D9.1 business scenarios. Using these applications business scenarios, troubleshooting procedures and system. Students will perform authentication and delegates will learn how to interpret system and user diagnostic applications. Delegates will also perform provisioning procedures for the daily administration of performance based on call traffic and device complex FRU/FRE procedures to resolve hardware user authentication and provisioning based on real statistics. faults. business scenarios. TARGET AUDIENCE TARGET AUDIENCE TARGET AUDIENCE System operators and managers who monitor and System and Field Engineers who troubleshoot and System operators and managers responsible for the collect system statistics on a DIMETRA™ X Core D9.1 maintain a DIMETRA™ X Core D9.1 system. provisioning and management of key authentication in system. a DIMETRA™ X Core D9.1 system. COURSE OBJECTIVES COURSE OBJECTIVES By the end of the course, the student will be able to: COURSE OBJECTIVES By the end of the course, the student will be able to: • Describe troubleshooting model process, system By the end of this course, the student will be able to: • Describe the factors that affect system support tools and technical support services • Describe how Air Interface Encryption and performance. provided by Motorola Solutions. Authentication work within the DIMETRA™ X Core • Describe the Performance Management Analysis • Describe the DIMETRA™ X Core system system. process. architecture. • Describe the hardware components used in • List the Performance Management applications • Perform troubleshooting procedures using system Encryption and Authentication. used in a DIMETRA™ X Core D9.1 system. troubleshooting tools. • Describe distribution, storage, key updates and key • Describe the purpose of system reports, system • Perform recommended routine maintenance management of Air Interface Encryption and usage applications and device statistics in procedures for a DIMETRA™ X Core D9.1 system. Authentication keys. Performance Management activities. • Perform replacement procedures and reconfigure • Perform Encryption Key management procedures • Access and navigate DIMETRA™ X Core faulty Field Replaceable Units (FRUs) and Field using the Enhanced AuC, PrC, and KVL system Performance Management applications to monitor Replaceable Equipment/Entities (FREs) within a components. system activity and generate system reports. DIMETRA™ X Core D9.1 system. • Perform verification procedures on FRU/FRE REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE replacement. Completion of the following course(s) or equivalent Completion of the following course(s) or equivalent experience: experience: REQUISITE KNOWLEDGE • DMT9100 DIMETRA™ X Core D9.1 System • DMT9100 DIMETRA™ X Core D9.1 System Completion of the following course(s) or equivalent Overview Overview experience: • DMT9100 DIMETRA™ X Core D9.1 System PREREQUISITES PREREQUISITES Overview None None • DMT9102 DIMETRA™ X Core D9.1 Fault Management Workshop PREREQUISITES None 28 Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021
RADIO SOLUTIONS DIMETRA SYSTEMS For information on prerequisites and to register for courses visit the LXP at: For general information contact the Asia Pacific Education Services Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM training.apac@motorolasolutions.com DIMETRA™ X CORE SECURE DIMETRA™ X CORE D9.1 DIMETRA™ X CORE COMMUNICATIONS NETWORK SECURITY D9.1 DISPATCH WORKSHOP COMMUNICATIONS SERVER WORKSHOP 3 DAYS DMT1094 3 DAYS DMT9106 3 DAYS DMT9107 COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW During the workshop delegates will perform key The workshop is designed to give an overview of the This workshop provides an overview of the management, administrative and maintenance tasks elements of the DIMETRA™ X Core D9.1 network DIMETRA™ Dispatch Communications Server as well on a live DIMETRA™ X Core system. Using real security solution. The generic threat to network as hands on activities in terms of configuration, business scenarios this workshop will allow delegates security will be discussed. During this workshop, administration, troubleshooting and maintenance to perform key management, key transference, delegates will perform basic procedures using aspects of the DCS server and DCS clients. maintenance, and troubleshooting procedures on the network security software elements. Key Management Facility (KMF) server and client. TARGET AUDIENCE TARGET AUDIENCE Field and system engineers who support the DCS TARGET AUDIENCE System Operators, Managers, and Field Technicians solution. System operators, managers and field technicians responsible for the management and maintenance of responsible for the management and maintenance of Network Security in a DIMETRA™ X Core D9.1 COURSE OBJECTIVES secure end-to-end communications in a DIMETRA™ X system. After completing this course, the student will be able Core system. to: COURSE OBJECTIVES • Describe DCS functionality, topology, components COURSE OBJECTIVES By the end of the course, the student will be able to: and client connectivity. By the end of the course, the student will be able to: • Describe the generic threats to network security. • Describe DCS solution system limits, throughput • Describe the theory of DIMETRA™ secure • Describe the DIMETRA™ X Core antivirus and performance. communications operation. protection. • Describe how DCS solution is incorporated in • Carry out KMF client administration tasks. • Describe the DIMETRA™ X Core authentication DIMETRA™ call processing. • Utilize the E2E KVL. management. • Perform configuration of DCS solution components. • Perform KMF OTAK/OTEK management activities • Describe the perimeter protection available with • Administer and maintain the DCS solution. and procedures. the DIMETRA™ X Core system. • Perform diagnostic and troubleshooting activities • Setup an MCC 7500S secure console. for the DCS solution. • Administer the KMF server. REQUISITE KNOWLEDGE • Perform restoration procedures for DCS solution Completion of the following course(s) or equivalent components in the event of failure. REQUISITE KNOWLEDGE experience: Completion of the following course(s) or equivalent • DMT9100 DIMETRA™ X Core D9.1 System REQUISITE KNOWLEDGE experience: Overview None • DMT9100 DIMETRA™ X Core D9.1 System Overview PREREQUISITES PREREQUISITES None • DMT9100 DIMETRA™ X Core D9.1 System PREREQUISITES Overview None • DMT9101 DIMETRA™ X Core D9.1 Configuration and Administration Workshop Motorola Solutions - Product and System Technical Training Course Catalogue | Asia Pacific | 2021 29
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