Mindfulness And The Leader Of The Future - David Johnson, Principal Analyst April 6, 2021 - Headspace
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Mindfulness And The Leader Of The Future David Johnson, Principal Analyst April 6, 2021 A COMMISSIONED STUDY CONDUCTED BY FORRESTER CONSULTING ON BEHALF OF HEADSPACE, FEBRUARY 2021
Meet our speakers Jason David Johnson Megan Jones Bell Clif Smith, Lauritsen Principal Analyst, Chief Science and Global EY HR Industry Forrester Strategy Officer, Mindfulness Expert Headspace Network Leader
Why is mindful Future-ready, innovation-centered organizations will require leaders that leadership important? are inspired, curious, creative, and boldly tolerant of failure.
Why is mindful Traditional leadership skills need to be complemented with intrapersonal leadership important? traits such as self-awareness, self- regulation, and emotional maturity.
Engaged workers generate: 81% higher customer satisfaction. Half the employee turnover. Source: James K. Harter, Frank L. Schmidt, and Theodore L. Hayes, "Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis," Journal of Applied Psychology, April 2002 © 2021 2016 Forrester Research, Inc. Reproduction Prohibited Photo: Pexels.com 5
High wellness employees give and get more from their work Base: US workers, ages 18-65, employed part- or full-time © Forrester Research, Inc. All rights reserved. Source: Q3 2020 US Future of Work Survey, n=1239
They also perceive their organizations more favorably along important dimensions Base: US workers, ages 18-65, employed part- or full-time © Forrester Research, Inc. All rights reserved. Source: Q3 2020 US Future of Work Survey, n=1239
Conventional wisdom about what engages employees … is wrong Key Insight #1: What makes people Key Insight #2: The happiest and key to performance, is engaged at work isn’t the ability to self- just recognition, pay- regulate attention, and for-performance or stay focused on the free pizza. It’s work that matters most. making progress. © 2019 FORRESTER. REPRODUCTION PROHIBITED. 8
Maximum Human Performance Happens in “Flow”
KEY FINDINGS IN OUR SURVEY OF 477 BUSINESS LEADERS 65% I often continue to think about work outside of office 51% I find it difficult to hours. separate my work and personal lives. Many business leaders 33% are struggling to I find it difficult to be disconnect from work... present and focused while working. Base: 477 business and people leaders in large enterprises (>3,500 employees) in North America, Europe & APAC Source: A commissioned study conducted by Forrester Consulting on behalf of Headspace, February 2021
KEY FINDINGS “Please rate how effective each of the following methods are in helping you cope with work-related stress.” Getting more sleep 54% Meditation 53% … even though the “distance” away Taking personal time off 47% from work helps Speaking with a professional 41% them cope with Talking to friends/family 39% stress. Talking to colleagues 36% Taking a sick day off 34% Talking to a manager 30% Base: 477 business and people leaders in large enterprises (>3,500 employees) in North America, Europe & APAC Source: A commissioned study conducted by Forrester Consulting on behalf of Headspace, February 2021
KEY FINDINGS “How much improvements have you observed in employees or teams who are part of these mindfulness programs with regard to their…?” (% showing significant + moderate improvement) Attitude towards work 85% Mindfulness In Employee engagement 74% Individuals Teamwork and collaboration 70% Improves Communication with others 64% Teamwork And Absenteeism rates 60% Collaboration Too Work quality 60% Time management 55% Interpersonal work 50% relationships © Forrester Research, Inc. All rights reserved. Base: 477 business and people leaders in large enterprises (>3,500 employees) in North America, Europe & APAC Source: A commissioned study conducted by Forrester Consulting on behalf of Headspace, February 2021
CHALLENGE Employees who meditate more frequently report more benefits, but… of those who meditate, 40% do so less than once a week.
RECOMMENDATIONS Start with self-leadership. How can Promote a failure-tolerant culture. organizations build a mindful Reframe how employees and leaders leadership and view meditation and mindfulness. workforce? Socialize your corporate mindfulness program.
RECOMMENDATIONS Develop self-awareness – of your strengths, weaknesses, emotional state, and how they affect your thoughts and behaviors. Start with self- leadership. Mindfulness promotes a process of self- reflection that gives leaders a safe, personal space to non-judgmentally assess themselves and others.
RECOMMENDATIONS Create an environment that promotes risk- taking and innovation. Promote a Stigma around mental health remains, failure-tolerant although its prevalence varies by culture and organization. Executives need to reject culture. the age-old, cutthroat virtues that once dominated the corporate culture.
RECOMMENDATIONS Most people are already aware of how Reframe how meditation can help improve stress and employees (and sleep, but its role in leadership development is lesser known. leaders) view meditation and Incorporate mindfulness and mental mindfulness. training in all leadership development programs.
RECOMMENDATIONS Help employees stay engaged on their Socialize your own mindfulness journey. corporate mindfulness Organize events (talks or group program. meditation sessions) and gamification or challenges to keep employees engaged and motivated.
How can mindfulness help prepare your organization to take on the challenges of the future? Read the full study to learn more.
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