MEDIA PACK 2021 NEWS AND INTELLIGENCE FOR HOTEL OWNERS AND OPERATIONS DIRECTORS - Boutique Hotelier
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PRINT In numbers B 3,273 outique Hotelier provides business intelligence for owners, operators and de- cision makers in boutique, lifestyle and design-led properties in the UK. The market-leading monthly magazine and online portal, including daily e-newsletters, is the only publication targeted at this hospitality sector. Monthly circulation to hotel owners, boutiquehotelier.com • January 2021 In addition to providing news and exclusive interviews, comment and analysis, debate and examples of best practice and innovation, Boutique Hotelier supports the industry operations directors & and drives its news agenda with reports and research into the industry. general managers. Boutique Hotelier is published by ITP Promedia Publishing, a global publisher 8,182 headquartered in Dubai, with offices in London, India and Bahrain. INSIDE Average monthly readers, OUR EXCLUSIVE 8-PAGE BIG BRAND REPORT based on 2.5 readers for each copy. boutiquehotelier.com • October 2020 boutiquehotelier.com • November 2020 boutiquehotelier.com • December 2020 THE HOT SEAT HOTELIERS UPDATE ON CROCKERS HENLEY TRADING CONDITIONS REINVENTING THE TRADITIONAL CHEF’S TABLE KEEPING WELL STAYING AFLOAT INSIDE CASH IN ON THE DEMAND RECRUITMENT FOR WELLNESS BREAKS SPECIAL FAMILY-RUN LAKE DISTRICT HOTELS GOOGLE ANALYTICS SPECIAL FEATURING THE TECHNOLOGY BRACES FOR 2021 TOP TRICKS TO WIN A DEDICATED JOBS SOLUTIONS WORTH BOARD DRIVING CHANGE INVESTING IN BUSINESS ONLINE INDUSTRY CALLS FOR A BOOKING TRENDS 3,770 MINISTER OF HOSPITALITY PREDICTIONS FOR THE FUTURE OF ON THE MARKET TRAVEL THE TOP LOTS FOR SALE THIS MONTH NEW OPENING THE NEW NOBU NAVIGATES ITS LAUNCH DATE PLUS BREAKING NEWS FROM THE INDEPENDENT BEST NEW HOTELS 2021 HOTEL SECTOR CULT KEEPING CALM HOSPITALITY Premium, private hotel FOLLOWING ENTREPRENEUR JULIAN DUNKERTON ON PIONEERING AT CARBIS BAY JOSE AND STEPHEN BAKER, OWNERS OF CORNWALL’S HEROES DISCOVER THE BEST NEW BOUTIQUE HOTEL OPENINGS PROMISING TO TAKE THE MARKET BY STORM THIS YEAR, AS THE INDUSTRY BRACES TO BOUNCE BACK FROM 2020. properties managed SHOP PMS FOOD DELIVERY TECH CLINIC MINISTER OF HOSPITALITY A NEW HOSPITALITY CONCEPT THAT FOCUSES ON WE REVEAL THE WINNERS OF THE FIRST EVER BOUTIQUE by Boutique Hotelier DELIVERING A PREMIUM GUEST EXPERIENCE, SUITED TO CARBIS BAY HOTEL, FOCUS ON THE NEXT PHASE OF COVER IMAGE COURTESY HOTELIER 2020 CHAMPION AWARDS, RECOGNISING THE THE NEW WAY OF TRAVEL, AT A FAIR PRICE INVESTMENT AFTER A PROFITABLE SUMMER SEASON OF STUDIO 104 SHINING STARS OF THE LAST 12 MONTHS readers. THE POWER OF PRINT CIRCULATION BY JOB ROLE ADVERTISING IN BOUTIQUE HOTELIER OFFERS NUMEROUS COMMERCIAL BENEFITS: 15% CREDIBILITY INTEGRITY FREQUENCY AUDIENCE 10% Boutique Hotelier is Boutique Hotelier is built Boutique Hotelier is published Our database is fully researched 20% published by ITP Promedia on an editorial policy that 12 times a year, providing the from scratch and maintained, Publishing, a leading places huge emphasis on market with a monthly digest giving you the guarantee that 40% global publisher with some the integrity, quality and of original news, trends and your message is being seen by 15% of the most respected, richness of its content. Our features. We will work with the most influential buyers of sector-leading B2B and team work hard to bring you to create a campaign that hotel equipment, services and Hotel owner consumer magazines the market the information delivers a consistent message supplies in the UK. Some of these Hotel directors within its portfolio, and it needs to know, creating that is read by prospective operations and procurement General managers offices in London, Dubai a compelling publication buyers of your products professionals are responsible for Procurement manager/director and India. that suppliers benefit from month after month. multiple sites and annual budgets Other being associated with. that run into the millions.
DIGITAL Leaderboard In numbers B 1040px x 120px outiquehotelier.com is a dedicated web portal for the boutique and lifestyle hotel industry, Website traffic grew year- representing a truly valuable opportunity for on-year by 48% in 2019 advertisers. By advertising on boutiquehotelier. com and within the site’s associated daily e-newsletters, organisations of all sizes can now communicate infor- mation about their company, products, services and promotions to highly-targeted hospitality industry pro- Tower Banner Over 75,100 page impressions per 300px x 600px fessionals working in the UK. You’re speaking directly to the owners, operators and key management personnel month that make the decisions in this lucrative sector. Opportunities include: • Daily e-news alert banners • Dedicated e-shots MPU Over 45,000 unique users per month 650px x 250px • Online supplier spotlight stories • Website advertising Daily e-newsletter goes to DIGITAL 2,600 ADVERTISING ONLINE AND IN THE DAILY NEWS ALERT OFFERS NUMEROUS COMMERCIAL BENEFITS: boutique hoteliers and key decision makers METRICS FLEXIBILITY BRANDING PROMOTIONS Digital advertising Digital artwork can be Your digital artwork on this Online campaigns take place packages include changed, updated and rotated 100% dedicated boutique in real time, so if you advertise Average open rate 45% clickthrough reports on a weekly or monthly hotel portal will ensure your digitally, buyers can immediately that explain how visitors basis, offering you a unique brand is at the forefront of take advantage of your responded to your opportunity to customise buyers’ minds, helping to company’s offers and promotions. campaign, giving you full your campaign, communicate increase awareness of your With banners, wallpaper and MPU analysis of how many multiple messages and products and enhancing the positions available on the website people it reached and the promote different offers. With profile of your company to and daily news alert, we can help level of engagement. digital advertising you can drive the industry’s most influential you choose the online medium traffic straight to your website. procurement specialists. that best delivers your message.
2021 SPECIAL REPORTS BESPOKE EVENTS SPECIAL REPORTS MAJOR EVENT PREVIEWS (*bonus circulation) • Roundtable opportunities As a multi-platform publisher, we can work with THE BIG BRAND REPORT you to organise events tailored to your specific JANUARY BOOKING SOFTWARE & PMS needs, including roundtables. FEBRUARY • Roundtables allow you to gain thought leadership on an industry topic while providing BATHROOMS a platform for you to communicate your MARCH AMENITIES & TOILETRIES message objectively and network with key individuals. APRIL POWERLIST EDITION DISTRIBUTED AT ALL TRADE EVENTS INCLUDING IHS SPECIAL EDITION: ECO-FRIENDLY, • You choose the topic to be discussed, and then MAY SUSTAINABILITY INDEPENDENT HOTEL SHOW - AMSTERDAM work in partnership with Boutique Hotelier to decide on panellists, before setting out the CATERING EQUIPMENT FOCUS agenda for the session. JUNE COMMERCIAL KITCHEN SHOW TEA & COFFEE • Debates are lively and engaging and a great SPA & WELLNESS SPECIAL way to be seen as a real thought leader in your JULY sector. UNIFORMS BEDS & BEDDING • All roundtables are followed by extensive AUGUST post-event print and online coverage and BOUTIQUE EXPERIENCES SPECIAL REPORT photography. HOTEL 360 SEPTEMBER SPECIAL EDITION: DESIGN & DECOR 100% DESIGN ROUNDTABLE IN PARTNERSHIP WITH ROUNDTABLE IN PARTNERSHIP WITH ROUNDTABLE DEBATE: FOUR HOURS A DAY IS THE LENGTH OF TIME THE WOWING GUESTS WITH SKY HIGH STANDARDS AVERAGE UK ADULT RECRUITMENT & TRAINING INDEPENDENT HOTEL SHOW TELEVISION AND WIFI PLAY A VITAL PART IN THE SATISFACTION OF EACH AND EVERY GUEST WITHIN YOUR HOTEL, AND IN THIS FAST-PACED ENVIRONMENT, CHOOSING NOT TO KEEP AT THE FOREFRONT OF CONSUMER SPENDS ONLINE” Mark: I think that was generally led by OCTOBER the companies installing them, which BH AWARDS DEMAND COULD HAVE A DAMAGING IMPACT. WE GOT TOGETHER WITH SKY TO LOOK AT HOW FANTASTIC TECHNOLOGY CAN ENHANCE THE GUEST EXPERIENCE AND BRING YOU A BOOST IN REVENUE IN RETURN. led to the lease agreements and it was the pay TV companies offering a rev- enue, not offering to sell it to you, but of- fering it as pay monthly and it’s almost IHS PREVIEW SPECIAL DECOREX THE PANEL Warren Miller, free and not chargeable and Wifi isn’t char- gable – for us here it’s one of the biggest selling points that it’s free. Technology is The session was hosted at The Arch, London in the been a natural progression that they are still offering some of the high speed internet connectivity but have replaced a TV revenue stream with a Wifi reve- Martini Library Room. General manager, Number 10 Manchester changing – the worse thing you want is to nue stream. Street Hotel have better technology at home than you Mark Kenyon, do at your hotel and we have to be careful slow and not reactive. Seeing what the or something and to then be charged Eva: And it was to balance the books, Managing director, SCS Technologies that we stay ahead of that and ahead of the future holds as well, for me again it’s £20 extra, just irritates us. I suppose when that came in, it was a revenue SPECIAL EDITION: TECHNOLOGY Adam Raphael, market – and that’s I think where we need simplicity – even as technology moves the hotels feel that, look if they are pay- stream depending on the size of your Editor, Good Hotel Guide to be and in a way that it’s economical for along and things get developed, push- ing £400 a night, then why not get them business, that could earn you £25k both hoteliers and companies as well. ing the boundaries. But a simple prod- to pay £420 and why should they notice - £75k per year and suddenly it was Eva Mount, General manager, The Arch London uct in the hotel where guests can have a it, but they do! switched off overnight, so owners and NOVEMBER SLEEP & EAT EVENT Andy: Some of our research suggests that lot of similarities is key. companies wanted you to be able to Andy Kydd, half of visitors into hotels have Sky at home How does poor Wifi or a below- give them an alternative. But a lot of Head of product, Sky Business in one form or another – that home from Eva: We rarely ever get any guests call- par entertainment package im- good hotels bit the bullet and said we home experience – so going in and getting ing down and saying they need help pact on a hotel’s reputation? will stop it on this date and did – I think Q: Put yourself in the shoes of a hotel guest; a selection of channels and being able to with the TV or the Wifi and that’s what Adam: In the past, hotels used to that from a guest perspective that’s im- BH AWARDS you walk into your bedroom and what’s the first thing you notice about the television? Mark: The first thing I look for is the quality of picture and sound – is the TV of a size I have at home? You feel that the entertainment has been taken care of. A TV with great content on it I re- ally think sets the scene for a guest as soon as they walk through the door. you want. You want to be able to give guests a seamless service where they are happy and it is simple to use for them. That’s why it’s worth investing charge for plain and simple Wifi – again a huge mistake – I can understand it in a way because if my revenue source of telephones and everything went pear proved the service overall. Andy: It’s not an ‘either’, ‘or’. A lot of conversations I have are, well it’s either have a benchmark of the TV you have at home, plus I in, to make sure you’re giving guests the shaped and I suddenly needed to get Wifi or TV, but actually what I’m pick- need a range of channels that I’m able to watch. Q: How much importance do guests service that you want to. some incremental revenue I can see ing up around the table – is that they place on the standards of Wifi and why one would be tempted to go down want an ‘and’; guests want both, they Adam: The first 60 seconds is absolutely crucial when TV now? Andy: Four hours a day is the length that route but I’m interested to know need that connectivity. They want the HOUSEKEEPING coming into a hotel room. Do you like it? Is it going to Adam: Recently we received an email from of time the average UK adult spends why shrewd people who run hotels, do Wifi but also the great entertainment. be noisy? Is it comfortable? Will the TV work? So there a hotelier in Scotland, who said that the online. So in coming to a hotel there is make these mistakes, no longer prob- Over 80% of hotel guests would pre- are an awful lot of factors that you have to consider in first question guests ask is never what time that expectation of staying connected ably, but they did initially. fer to watch content on the big screen if two or three minutes and you have to make up your is breakfast? Can you help with my bags? and not having stress. It’s a known dis- DECEMBER mind very quickly as to whether the room will suit you It’s always do you have Wifi and what’s the order now, people having that stress and of course, televisions must be a key aspect of that. password? We could stop doing breakfast, when they are unplugged. remove all TVs from the rooms, yet we Eva: From my perspective, it needs to be easy to use, could still do good business if we had Wifi. Adam: It is interesting though, the because you expect to be able to turn it on and use it It is interesting that that is the key thing. more expensive the hotel, the more LAUNDRY SYSTEMS very easily. Certainly for this hotel – now we are in August – we are full of families and children and we need to be able to provide kids’ TV all the time; mov- ies are very important and we have TVs in the bath, Another thing, yes you want the password but don’t give me some ghastly password that is full of digits and numerals – it has to be simple. In fact I prefer no password, but they are inclined to charge for various types of things, like bandwidth and this irritates our readers a lot. They go to an expensive hotel, they want to download which is something that all kids think is amazing. I understand you have to sometimes. something and they are then asked for (L-R) Mark Kenyon, SCS Technologies, Warren Quite often you’ll see them before they go to bed or at a bandwidth and actually I think that’s Miller, GM at Number 10 Manchester Street and breakfast in the morning and they’ll always comment Warren: I think simplicity is key. For a totally counterproductive because ac- session chair Zoe Monk. * Features may be changed at the editor’s discretion 24 on the TV in the bath. I think it’s important that it’s BOUTIQUE HOTELIER | September 2016 long time, systems had been quite clunky, tually they are forking out £400 a night September 2016 | BOUTIQUE HOTELIER 25 BH_Issue 37_24-27_Sky Roundtable_7987339.indd 24 25/08/2016 06:48:09 PM BH_Issue 37_24-27_Sky Roundtable_7987339.indd 25 25/08/2016 06:48:16 PM
SO WHY SPONSOR THE ANNUAL THE AWARDS? • Exposure and profile allows you to benefit from BOUTIQUE high-profile branding to the industry before, during and after the event. HOTELIER • Networking opportunities with senior decision- makers within the UK’s leading independent hotels and international hotel groups. PERSONAL SERVICE • Increase your credibility through association with our leading magazine, website and awards. • Create new business opportunities through STAR AWARDS higher brand presence among current and potential customers. • Gain valuable profiling in Boutique Hotelier through awards-related editorial coverage and post event write-ups. • Be seen as the market leader in your chosen area by sponsoring the award that suits your company. • Raise the profile of your products and services with an influential and affluent audience. Feedback from the 2019 ceremony DATE: TBC for 2021 Free-flowing Champagne, canapés and networking “Thank you so much for last night. Still in shock about TIME: 7:00pm ‘till late N winning. It was an amazing evening, and thank you to all the team for organising.” Andrew Nightingale, general ew for 2021, will be the Boutique Hotelier Awards. A black-tie, glittering awards ceremony held at manager, The Montagu Arms a central location on the first day of the Independent Hotel Show, the event celebrates staff, hotel and supplier excellence across the hospitality industry. “A very big thank you for last night and for believing in me Prior to the event, we ask owners and managers of boutique and lifestyle hotels to nominate hard-work- ,I have a permanent smile on my face at the moment and ing staff, newly-refurbished properties and dedicated supplier services in a number of categories. The nominations feel very proud.” Sarah Gaskin, concierge, The Headland are then whittled down to a shortlist before culminating in a the award ceremony on the evening in October. High profile members of the hospitality industry, employees and innovative owners and managers will be in attendance. “Congratulations on pulling together a nice evening. It Boutique Hotelier presents a range of opportunities for companies to sponsor these prestigious awards, from net- was great to see so many people recognised for their working to category support and table sales, which not only make their mark in the hospitality industry, but also efforts. Nice to see a good mix across the country and age gain nationwide exposure in various press such as newspapers and online coverage. profiles.” Richard Palmer, managing director, Devonshire Hotels
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