Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online

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Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Marketing to Reach
Your Intended Audience
 Jessica Collogan, Kara Oxendine, & Krystal Dean
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Marketing to reach your intended audience
Objectives:
        Persona – defining in Business/Marketing and also defining in the Library.
        12 examples of student personas
        Applying this knowledge– supporting the mission of the library and strategic plan.
        Reviewing the Style Guide
        Overview of Canva
        Applied uses of Canva – social media, marketing materials, online branding
        Canva Brand Kit
        Styling Best Practices
        Finding Your Style
        Style Packages
        Do’s and Don’t of Design Elements
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Jessica Collogan    Krystal Dean        Kara Oxendine
 Dean of Library   Library Technician   Library Technician
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
University of North Carolina at Pembroke
• Founded: 1887

• Location: Pembroke, N.C.

• Student/Faculty: 18:1

• Student Population (Fall 2020):

    • 8,262 students

    • Undergraduate: 6,436

    • Graduate: 1,826

• Academic Programs:

    • 41 undergraduate

    • 18 graduate
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Jessica Collogan

Persona – defining in Business/Marketing
                       and in the Library.

       12 examples of student personas.

              Applying this knowledge in
            supporting the mission of the
               library and strategic plan.
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Understanding the Persona Concept

                        Business and Marketing

                        • Buyer personas are examples or archetypes
                          of real buyers that allow marketers to craft
                          strategies and promote products and services
                          to people who might buy them.

                        “A lot of times, people don’t know what they
                        want until you show it to them”

                                                   - Steve Jobs
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Persona Example in Academic Libraries
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
Marketing to Reach Your Intended Audience - Jessica Collogan, Kara Oxendine, & Krystal Dean - ECU Online
How will you use this information to influence your
library services and market to your community?

       What materials are they selecting?

       How will they interact with library resources?

       How will they use the materials?
"Livermore Library supports learning and teaching,
research, creation of knowledge, intellectual growth, and
enrichment of the academic experience. The university
works to 'change lives through education', while the
library 'enhances education through research'."
Krystal Dean
           Reviewing the Style Guide

                  Overview of Canva

Applied uses of Canva – social media,
 marketing materials, online branding

                     Canva Brand Kit

                           QR Codes
UNCP Style Guide
What is

• Free to use web-based design
  software
    • Users can create posts for
       Instagram, Facebook,
       Twitter, and more
• Besides graphics, Canva users
  have access to various
  templates
    • Presentations
    • Animated posts
    • Videos
    • Brochures
    • Documents
    • Worksheets
Canva Templates
& Elements

• Fully customizable
• Easy to add your own
  colors and photos
• Canva elements
    • Shapes
    • Stickers
    • Borders
    • Frames
Canva Free vs Canva Pro
                                      • Pro Version offers:
                                          • Background remover
                                          • Magic resize
                                          • Premium fonts
                                          • Animator pro
                                          • Unlimited folders
                                          • Premium templates
                                      • $12.99 / monthly or $119.99 / annually

 https://www.ecomsay.com/canva-pro/
Using Canva's Brand Kit
How We Use Canva

                   • Building signage
                       • Library hours
                       • Promoting events
                       • Showcasing digital guides
How We Use Canva
How we use Canva

                   @UNCPLibrary
How We Use Canva

                   • LibGuides
                       • Create banners for the top
                         of the pages
                       • Infographics
Designing Infographics
• Using less-branded
  colors
• Keep info to the point
• Eye catching graphics
How We Use Canva
Posting to Facebook
Posting to Twitter
Social Media Examples
• Different platforms use different sizes for posting
• Use similar imagery & style
• Different Colors
    • For those who follow on multiple platforms
• Make sure information is consist between platforms
QR Codes

• A QR code is a "quickly
  readable" code that can
  be scanned by your cell
  phone camera leading
  to a link or other
  information linked to
  the code.
Kara Oxendine

             Styling Best Practices

                Finding your Style

                   Style Packages

Do’s and Don’t of Design Elements
Styling Best Practices
• Margins & Layout
• Make it visually appealing
• Fonts & Font Color
• Target Audience
• Tone & Voice
Margins & Layout

Visually Appealing

Fonts Uniform & Contrasts Background

Target Audience

Brand Logo
Flyers
• Make it visually appealing
• Keep it simple
• Use action words
•   Target audience
•   Proofread!
•   Tone & Voice
Newsletters
• Target audience
• Create a template
• Content Strategy
• 90/10 Rule
• Important information first
•   Links to additional content
•   Tone & Voice
Find Your Style
• Find style elements that work for you
    • Brand recognition
    • Create depth by using layers
        • Make flyers visually appealing
    • Place text strategically
        • Lead the viewers eye around the flyer
Find Your Style
• What do we like?
    • Information is easy to read
    • Logo
• What do we not like?
    • Wasted space from how text is arranged
    • Doesn't appeal to a diverse group of students
    • No margins
• What group are we serving?
    • Not sure the imagery used doesn't offer much
      information other than a girl is in front of two
      other individuals
Find Your Style
• What do we like?
    • Graphics
    • Information layout
    • Gold header/ logo
• What do we not like?
    • A little jumbled together
    • No margins
    • Flat background
• What group are we serving?
    • Younger Generation
    • Activist
    • African Americans
Find Your Style
• What do we like?
    • Visually appealing
    • Information layout leads you through the flyer
    • Margin on the text
    • Gold header/ logo without the black band
    • More depth
• What do we not like?
    • Doesn't represent college students
• What group are we serving?
    • College students
Find Your Style
• What do we like?
    • Gold header/ logo
    • Visually appealing
    • Depth in background
    • More diversity in the graphics depicted
    • Information layout leads your through the flyer
    • True to brand
• What do we not like?
    • Could use more of a margin
• What group are we serving?
    • College students
Creating a Style Package
                           • Typography
                           • Imagery
                           • Tone & Voice
                           • Color palette
                           • Logos
                           • Templates
                           • Spacing
Creating a Style Package Examples Con't
Creating a Style Package Examples Con't
Creating a Style Package Examples Con't
• No Logo?
    • Branding?
• No margin
• Font choice
    • Fonts do not
       complement
       each other
• Font color
    • Illegible

• Logo Visible
• Margin
• Easy to read font
• Font Color
    • Added effects
No Logo
No Branding
Flat design

Logo
UNCP Colors
Identity
Depth
Marketing to reach your intended audience
Review of objectives:
        Persona – defining in Business/Marketing and also defining in the Library.
        12 examples of student personas
        Applying this knowledge– supporting the mission of the library and strategic plan.
        Reviewing the Style Guide
        Overview of Canva
        Applied uses of Canva – social media, marketing materials, online branding
        Canva Brand Kit
        QR Codes
        Styling Best Practices
        Finding your Style
        Style Packages
        Do’s and Don’t of Design Elements
QUESTIONS?
Thank You

References:                                                    Additional Learning Resources:
• Revella, A. (2015). Buyer personas : How to gain insight     • Use Canva to Create Social Media Visuals for Business
  into your customer's expectations, align your marketing
  strategies, and win more business. ProQuest Ebook            • Create a Business Marketing Brand Kit Using Canva
  Central https://ebookcentral.proquest.com                    • Create and Design Digital Products using Canva
• Lilley, M., Pyper, A., & Attwood, S. (2012). Understanding       • Create journals, e-book covers, and workbooks
  the Student Experience through the Use of
  Personas. Innovations in Teaching and Learning in            • Use Canva to Design Digital Course Collateral
  Information and Computer Sciences, 11(1), 4–13.                  • Create course content and graphics
  https://doi.org/10.11120/ital.2012.11
• Nail, C. (2017, July 8). The Ultimate Guide to Contrasting
  Fonts. Christine Nail Graphic Design.
  http://www.christinenail.com/blog/the-ultimate-guide-to-
  contrasting-fonts/.
• Zaugg, H., & Rackham, S. (2016). Identification and
  development of patron personas for an academic
  library. Performance Measurement and Metrics, 17(2), 124-
  133. http://dx.doi.org/10.1108/PMM-04-2016-
  0011010004
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