MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT

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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
2020 INTEGRATED REPORT

MAKING
PROGRESS
BECOME
REALITY
MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
1
                                                                                                                                                                                                                              In 2020,
                                                                     •                                                                                                                                                        we demonstrated
                                                   Bouygues group                                                                                                                                                             just how agile,
                                                      overview                                                                                                                                                                resilient and
                                                   Who we are, our business model
                                                       and our 2020 results
                                                                                                                                                                                                                              responsible we are
                                                                   p. 2-11
                                                                                                                                                                                                                              as a group.
                                                                    2                                                                                                                                                         In 2021, we will
                                                                     •                                                                                                                                                        invest to strengthen
                                                     Our ecosystem                                                                                                                                                            its business segments
                                             The macrotrends affecting our businesses,
                                    our dialogue with our stakeholders and our CSR challenges                                                                                                                                 and accelerate
                                                                  p. 12-17
                                                                                                                                                                                                                              their growth.
                                                                    3
                                                                     •                                                                                   MARTIN BOUYGUES                                                 the most effective governance. The arrival of a new

                                                                                                                                             Interview
                                                                                                                                                                                                                         generation of senior executives, acknowledged for
                                      The strategy of the Group                                                                                          Chairman of the Board
                                                                                                                                                                                                                         their professional skills, trained within the Group and
                                                                                                                                                                                                                         perfectly familiar with its culture, is entirely consistent
                                     and of its business segments                                                                                        How do you view the health crisis we have
                                                                                                                                                         been living through for the past year?
                                                                                                                                                                                                                         with the tradition at Bouygues which, since its
                                                                                                                                                                                                                         foundation, has always chosen its leaders from
                                      Our long-term strategies for growing our business and                                                              The terrible human and economic toll of the Covid-19            within the Group in order to secure its future.
                                     reducing our carbon footprint and that of our customers                                                             pandemic has focused minds on the fact that
                                                                  p. 18-35                                                                               globalisation is just as much a risk as it is an opportunity.   Bouygues has set ambitious targets
                                                                                                                                                         Although vaccines are expected to offer a route out of          for reducing its CO2 emissions.
                                                                                                                                                         the crisis in the coming months, building back without          What is the thinking behind this pledge?
                                                                    4                                                                                    addressing the fundamental problems that make
                                                                                                                                                         modern society vulnerable to such events would be               We cannot vaccinate against the climate crisis,
                                                                                                                                                                                                                         the effects of which are becoming more obvious
                                                                                                                                                         a reckless act. Tackling these root causes is especially
                                                                     •                                                                                   important if we want to restore trust and foster hope           as each year passes. Through our sustainable
                                                                                                                                                                                                                         development strategy, which dates back 15 years,
                                                        Our pledges                                                                                      for a better world.
                                                                                                                                                                                                                         we have honed our expertise and moved into
                                                                                                                                                                                                                         new lines of business that are more consistent with
                                            Our pledges: promote each employee’s career                                                                  How would you sum up 2020                                       the environmental challenges facing the planet.
                                         development, develop sustainable solutions, simplify                                                            for the Bouygues group?                                         We firmly believe that the transition to a low-carbon
                                                                                                                                                         Last year, we demonstrated just how agile, resilient            economy presents an unprecedented opportunity
                                         everyday life and help build harmonious communities
                                                                                                                                                         and responsible we are as a group. We wasted no                 for all our business segments. Bouygues is at its best
                                                                  p. 36-53                                                                                                                                               in times of great challenge. This pledge will both
                                                                                                                                                         time in shifting to new ways of working and rolling out
                                                                                                                                                         stringent health and safety measures to keep everyone           motivate and inspire the creativity of our people.
                                                                                                                                                         safe – our employees, customers, partners and
                                                                    5                                                                                    subcontractors alike. And in France, our construction
                                                                                                                                                         sites gradually reopened from mid-April, even before
                                                                                                                                                                                                                         What will 2021 hold?
                                                                     •                                                                                   the end of the first national lockdown.
                                                                                                                                                                                                                         Although we hope the world will gradually emerge
                                                                                                                                                                                                                         from the shadow of the pandemic in 2021, its effects
                                                    Our governance                                                                                       Business picked up quickly again in the second half of
                                                                                                                                                                                                                         will continue to be felt throughout the year.
                                                                                                                                                                                                                         Relying on a particularly strong financial position,
                                                                                                                                                         the year, which meant we were able to limit the impact          the Group will invest to strengthen its business
                                      Our Board of Directors and senior management team,                                                                 of the crisis on Group sales and earnings. Our resilience       segments and accelerate their growth. For instance,
                                  and our approach to ethics, compliance and risk management                                                             can be attributed to our dedicated workforce,                   Bouygues Telecom will roll out its “Ambition 2026”
                                                                  p. 54-63                                                                               our robust financial structure, and to the fact that            strategic plan and TF1 will grow Newen’s activity.
                                                                                                                                                         our business segments all meet people’s vital needs,            The prospects for our construction businesses are also
                                                                                                                                                         and the health crisis is not going to change that.              bright, both in France and internationally – especially
                                                 SEE OUR KEY INDICATORS ON P. 64                                                                                                                                         in low-carbon construction.
                                                                                                                                                         Do the changes to the Group’s governance
                                                                                                                                                         mark the start of a new chapter?                                We will also step up our efforts to protect health
                                                                                                                                                         The Bouygues group will soon celebrate its                      and well-being in the workplace, encourage gender
 dare                                                 Climate                                In the Vosges du Nord nature reserve,
                                                                                             these new cycle paths will take both cyclists
                                                                                                                                                         70th birthday. It has been forged by a strong and               balance, roll out our Climate strategy and safeguard
                                                                                                                                                                                                                         biodiversity.
 progress                                                                                                                                                distinctive culture and has only had two Chairmen
                                                                                             and pedestrians across the border between
                                                                                                                                                         and CEOs since its foundation. To meet the challenges
Since helping our employees                     This logo signals what the Bouygues group    France and Germany.
                                                                                                                                                         we face, whether economic, climate-related, social              Date of interview:
develop their careers is one                    is doing to preserve resources and protect   ON FRONT PAGE:                                              or digital, we wanted to ensure that Bouygues has               17 February 2021
                                                the climate in keeping with its pledge       France’s first floating solar farm O’mega1
of the Group’s core pledges,
                                                                                             at Piolenc and the biggest in Europe.
this visual indicates the initiatives           to reduce its carbon emissions at a pace     Its 50,000 photovoltaic panels will reduce
which allow their talents to flourish.          consistent with the Paris Agreement.         emissions by 1,096 tonnes of CO2 per year.                                                                                                         BOUYGUES • 2020 INTEGRATED REPORT • 1
MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Climate

                                                                                        In 2020, close to 800 Group
                                                                                        employees in eight countries
                                                                                        attended “La Fresque du Climat”.
                                                                                        These were fun and informative
                                                                                        workshops on climate-related
                                                                                        themes, where they learned
                                                                                        about the causes and mechanisms
                                                                                        behind climate change and
                                                                                        the implications of human activity
                                                                                        for health, the planet and the
                                                                                        environment. This one took place
                                                                                        at Challenger, the headquarters
                                                                                        of Bouygues Construction
                                                                                        in Saint-Quentin-en-Yvelines, France.

                                                    1
                                        BOUYGUES
                                         GROUP
                                        OVERVIEW
                              Bouygues is a diversified services group operating
                             in strong growth potential markets. Present in over
                              80 countries, the Group draws on the expertise of
                           its people and on the diversity of its business activities
                         to provide innovative solutions that meet essential needs.

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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Bouygues group overview

                                        WHO WE ARE
            Backed by a shared culture, our five business segments embody four strengths
                            that shape the identity of our unique Group.

OUR GROUP                                      OUR BUSINESS SEGMENTS                                                                                 OUR STRENGTHS                                                    THE FUNDAMENTALS OF OUR CULTURE
                                               Key figures at 31 December 2020

It is the Bouygues
                                                                        CONSTRUCTION BUSINESSES                                                                     Dedicated
group’s firmly-held
                                                                                                                                                                    employees                                                    Respect
belief that meeting                                                                                                                                                                                                              Respect is a key value for the Group because
essential day-to-day                                                                                                                                 Bouygues employees bring an unparalleled sense                              it fosters dedication and cohesion among
                                                                                                                                                     of dedication, passion and duty to their responsibilities.                  employees. It shines through every day in our
needs with an ethical                                                                                                                                                                                                            staff’s exemplary conduct, their commitment
                                                                                                                                                     Drawing on a strong Group culture, they openly embrace
and responsible attitude                                      100%a                             100%a                              96.8%a            challenge and adhere to high standards of quality for the
                                                                                                                                                                                                                                 to keeping their word and to ethical behaviour,
                                                                                                                                                                                                                                 and in the care they take to ensure everyone’s
helps drive improvement                                                                                                                              benefit of customers, both individually and as part of a team.              safety. For Bouygues, each and every person
for society as a whole.                                            115,055                                    €26,208m                                                                                                           is important.

                                                                        Employees                                          Sales

                                                                                                                                                                   High value-added
What we do
                                                                                                                                                                   products and services                                        Trust
Make life better every day                                                                       MEDIA                                                                                                                          Trust is essential to the running of Bouygues,
for as many people                                                                                                                                   The Bouygues group’s business segments put their technical                 since its business segments enjoy a large
as possible                                                                                                                                                                                                                     amount of freedom in conducting business
                                                                                                                                                     expertise, experience and capacity for innovation to work
                                                                                                                                                                                                                                and managing operations. Closely related
                                                                                                                                                     for their customers. They stand out from the competition                   to respect, trust promotes job satisfaction
                                                                                                                                                     by offering comprehensive, high value-added solutions                      and efficiency among employees.
                                                                                                 43.7%a                                              in complex infrastructure and sustainable construction.

                                                                      3,697                                      €2,082m
                                                                        Employees                                          Sales                                   Spans the entire
2020 KEY FIGURES
                                                                                                                                                                   value chain
                                                                                                                                                                                                                                Creativity
                                                                                            TELECOMS                                                 The Group’s business segments adhere to high                               Creativity is what drives the Group towards
                                                                                                                                                     standards of operational excellence and efficiency                         ever greater innovation, leading to innovative
129,000                                                                                                                                              to span the entire value chain. They have become
                                                                                                                                                                                                                                solutions that meet our customers’ expectations
employees                                                                                                                                                                                                                       and help our business segments maintain
                                                                                                                                                     skilled in incorporating the best internal and external                    their competitive edge. In addition, creativity
worldwide
                                                                                                                                                     expertise, delivering customised solutions and                             enriches our employees’ work and galvanises
                                                                                                 90.5%a                                              maintaining direct contact with their customers.                           motivation, commitment and sense of initiative.

€34.7bn                                                               9,550                                      €6,438m
                                                                        Employees                                          Sales
Sales
                                                                                                                                                                  A selective long-term                                         Imparting expertise
                                                                                                                                                                  presence worldwide                                            Bouygues’ success depends on the skills and
                                                                                                                                                                                                                                expertise of its people. Learning, developing
3 sectors of activity                                Equity stake:
                                                                                                                                                     In addition to its strong presence in France,
                                                                                                                                                     Bouygues has pursued a long-term and selective
                                                                                                                                                                                                                                and imparting expertise are what drive relations
                                                                                                                                                                                                                                between our people. They also strengthen
5 business segments                                                                                 8%b                                              expansion into international markets. It has done so by
                                                                                                                                                                                                                                intergenerational bonds, promote job satisfaction
                                                                                                                                                                                                                                and allow employees to develop their talents.
                                                                                                                                                     taking advantage of only those growth opportunities
                                                                                                                                                     that meet its risk-management standards.
                                         (a) Proportion of share capital held by Bouygues SA.
                                         (b) Proportion of share capital held by Bouygues SA at 31 December 2020. At 31 January 2021 it was 6.35%.
81 countries
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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Bouygues group overview

                          GROUP KEY FIGURES IN 2020
                                                                                                                                                                                     Construction businesses continue
                                                                                                                                                                                         to grow internationally

                                                                                                                                                        80 countries                                                   54%                                              62%
                                                                                                                                                       host the Group’s                                            of the headcount                             of the backlog at
                       People are at the heart of the Bouygues group                                                                                construction businesses                                       of the construction                    Bouygues Construction and
                                                                                                                                                                                                              businesses is outside France              Colas is in international markets

               N°1                                  64%                                  84%                            19.5%
    The CAC 40 company                         of the subsidiaries                  Turnout in workplace             Women managers                                                                   SALES AND HEADCOUNT
   with the highest level of                  outside France have                    elections in France               in the Group                                                         OF THE CONSTRUCTION BUSINESSES BY REGION
 employee share ownership                     an official employee                                                     (up 0.3 points) a
 (20.3% of the share capital)                 representative body

                                                                                                                                                                                                                     53,251              24,099
                                                                                                                                                                                                                    €12.1bn              €6.4bn

                                        Robust financial performance                                                                                        9,471
                                                                                                                                                          €4.2bn

               €34,694m                                    €1,222m                                         €696m
                           Sales                         Current operating profit              Net profit attributable to the Group
                                                                                                                                                                                                                             11,618
                                                                                                                                                                                                                              €1bn                                        16,616
                                      €1,202m                                         €1,981m                                                                                                                                                                            €2.5bn
                                   Free cash flow after WCR b                             Net debt

                                                                                                                                               France
                                                                                                                                               Europe (excl. France)
                                                                                                                                               Asia – Pacific
                                                                                                                                               Africa – Middle East
                                                                                                                                               Americas

                                   Strong environmental performance
                                                                                                                                                                                             A socially-responsible Group
                                                                                                                    MAIN SRI
                                                                                                                    INDICES

                   A-                                Top 5                              AA                  Euronext Vigeo Eurozone
                                                                                                                                                                                 €152m                                                          989a
          The Group’s score                     The Group’s position in           Rating given by             120 and Europe 120,                                         donated to patronage                                       students awarded a grant by
         in the CDP’s Climate               the Heavy Construction sector        the extra-financial       FTSE4Good, CDP – Climate,                                         and sponsoring                                        the Francis Bouygues Foundation
           Change 2020 list                  ranking of 26 European firms       rating agency MSCI          MSCI Europe ESG Leaders                                                                                                     (of which 462 have graduated)

(a) Versus 2019.                                                                                                                           (a) Since the launch of the Francis Bouygues Foundation in 2005.
(b) Excluding 5G frequencies.

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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Bouygues group overview

                                             OUR BUSINESS MODEL
             The Bouygues group’s business model is based on a sustainable use of natural
             resources and the decarbonisation of its three sectors of activity. Its resilience
           ensures a long-term future for the Group whilst creating value for its stakeholders.

   OUR RESOURCES                                                                                                                                                                                                                       HOW WE CREATE VALUE
   At 31 December 2020                                                                                  OUR MACROTRENDS                                                                                                                At 31 December 2020

  HUMAN CAPITAL                                                                                                                                                                                                                    OUR CUSTOMERS
   • 129,000 employees
   • Diversity and depth of expertise across the Group’s                                                                                                                                                                           •   €34.7bn in sales
                                                                                                                                                                                                                                   •   Construction businesses: €33.1bn of backlog
     five business segments                                                                                  Population                     The climate              Digital                       Changing
   • Corporate universities providing staff training                                                                                                                                                                               •   TF1: 74 of the top 100 audience rating
                                                                                                              growth,                       emergency           and technological             customer behaviour                   •   Bouygues Telecom: 25 millionh customers
                                                                                                            urbanisation                   and extinction        transformation
                                                                                                           and transport                   of biodiversity
  ECONOMIC AND FINANCIAL CAPITAL
   • A stable ownership structure                                                                                                                                                                                                  OUR PEOPLE
   • A strong financial structure
   • Recurrent free cash flow generation                                                                                                                                                                                           •   €6,256m in payroll expenses
                                                                                                                                                                          75% of sales
     (€0.8 billion per year a)                                                                                                                                                                                                     •   52,000 employee-shareholders
                                                                                                                                                               BUS           A developer, builder and operator of integrated
                                                                                                                                                                                                                                   •   21.1% of executive body positions occupied by women i
                                                                                                                                                                  INE           solutions for the construction of complex
                                                                                                                                                                                                                                   •   100% of employees worldwide covered by BYCare j
                                                                                                                                                                                   buildings and infrastructure
                                                                                                                                                                                                                                   •   80,165 employees trained
  NATURAL CAPITAL                                                                                                                                                                     > The fifth-largest construction group
                                                                                                                                                                                        in the world f                             •   84% turnout in workplace elections in France
   • A Climate strategy to reduce the Group’s carbon                                                                                                                                                                               •   Top Employer certification k awarded to all
     footprint                                                                                                                                                                                                                         business segments
   • Circular economy initiatives, which are sources
     of environmental and economic benefits
   • Biodiversity protection policies
   • 94% of Bouygues Construction’s sales covered                                                                                                                 Make life
                                                                                                                                                                     better                                                        THE FINANCIAL COMMUNITY
     by ISO 14001 certification b
                                                                                                                                              WHAT                every day                                                        • €687m in dividends paid out
                                                                                                                                              WE DO:            for as many                                                        • 5.1% dividend yield
                                                                                                                                                                                               19% of sales                        • €1.83 in net profit per share
  PRODUCTIVE CAPITAL
                                                                                                                                                                     people                     A leading provider of mobile
   • Group:                                                                                                         6% of sales                                                                 and fixed connectivity solutions
     ▪ €1.6bn in net capital expenditure c
                                                                                                France’s leading TV media group,
                                                                                                                                                                as possible                    in France, serving the BtoB
   • Construction businesses:                                                                      spanning the entire value chain                                                            and BtoC markets
     ▪ A global footprint: over 40,000 Bouygues Construction                                             (production, broadcasting                                                          > Bouygues Telecom is ranked
                                                                                                                                                                                                                                   OUR SUPPLIERS AND SUBCONTRACTORS
       worksites worldwide, plus Colas’ network of 800 profit                                                            and digital)                                                     second in France for the quality         • €22,924 m in procurement spend with suppliers
       centres and 3,000 materials production units (quarries,                                       > 32.4% share of target audiencee                                                   of its mobile network g
                                                                                                                                                                                                                                     and subcontractors
       asphalt mixing and ready-mix concrete plants,                                                                                                                                                                               • 42.5% of business-segment spend subject
       a bitumen production plant)                                                                                                                                                                                                   to CSR assessments l
     ▪ Colas: 2.7 billion tonnes of authorised aggregate

       reservesd
     ▪ Colas’ Campus for Science and Techniques: the leading

       private road construction research centre in the world
                                                                                                                                                                                                                                   CIVIL SOCIETY
       (100 engineering design offices and 50 laboratories
       in France and worldwide)                                                                                                                                                                                                    •   €2,808m paid in taxes and levies
   • Media:                                                                                            OUR PLEDGES                                                                                                                 •   €152m distributed to communities
     ▪ 7 production studios owned by TF1                                                                                                                                                                                           •   Over 20 academic partnerships in France and abroad
                                                                                                                                                                                                                                   •   989 grant-holders supported by the Francis Bouygues
   • Telecom:
     ▪ 21,000 mobile sites and a diverse portfolio of frequencies
                                                                                                                                                                                                                                       Foundation since its creation in 2005

                                                                                                                                                                                                                                       (g) Arcep (French telecoms regulator) survey of the quality of mobile services, 2020.
(a) Average over the period 2016–2020.                                                                   Promote each                    Develop sustainable         Simplify                    Help build                            (h) Includes 2.1m customers from EIT.
(b) Environmental Management System.
(c) Excluding cost of 5G frequencies for €608 million,
                                                                                                       employee’s career                  solutions with and       everyday life                harmonious                             (i) Executive Committees or equivalent of senior management teams
                                                                                                                                                                                                                                       in the Group’s five business segments and in Bouygues SA.
of which €6 million of spectrum clearing costs.                                                          development                      for our customers                                    communities                             (j) A programme guaranteeing a core of employee benefits across all Group companies
(d) Colas share; also Colas’ share of an additional 1.3 billion tonnes of potential reserves.                                                                                                                                          worldwide, based on best practice in every country where Bouygues does business.
(e) Médiamétrie – Target audience: women under 50 who are purchasing decision-makers.                                                                                                                                                  (k) A Top Employers Institute certification programme that supports organisations
(f) Based on international sales excluding country of origin                                                                                                                                                                           in reviewing and improving their working environment.
(ENR Top 250 International Contractors, August 2020).                                                                                                                                                                                  (l) Concerns targetable expenditure.

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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Bouygues group overview

                                                                                                                                                           2020 Full-year results
                                                                                                                                                           2020 results reflect the Group’s resilience during the Covid-19 crisis, with a return to significant profitability in the second half.
                      VALUE CREATION AND FINANCIAL                                                                                                         2020 targets were achieved or exceeded.

                             RESULTS IN 2020                                                                                                               The backlog in the construction businesses
                                                                                                                                                           reached a record level of €33.1 billion
                                                                                                                                                           at end-2020, providing good visibility
                                                                                                                                                                                                                               the concerted efforts made by the business
                                                                                                                                                                                                                               segments to organize a rapid restart and
                                                                                                                                                                                                                               make up the shortfall in activity, in compliance
                                                                                                                                                                                                                                                                                               of the pandemic. Free cash flow e generation
                                                                                                                                                                                                                                                                                               remained robust, at €725 million in 2020,
                                                                                                                                                                                                                                                                                               in a context where the Group maintained
                                                                                                                                                           on future activity. TF1’s audience share                            with health regulations. Current operating                      its investment momentum to accelerate
                                                                                                                                                           remained at a high level, at 32.4% of                               profit was €1,222 million, down €454 million                    growth in the coming years (stable net
      The redistribution of the financial flows generated by the Bouygues group has a                                                                      women under 50 who are purchasing                                   versus 2019, and current operating                              capex versus 2019 at €1.6 billion f).
  positive impact on regional economic development and appeal. Investing in the Group’s                                                                    decision-makers, and its share increased                            margin for the year stood at 3.5%.                              Working capital requirements improved
                                                                                                                                                           among individuals aged 25 to 49.                                    Group profitability improved substantially                      substantially over the period as a result of
                future growth contributes to sustaining this positive impact.                                                                              Bouygues Telecom maintained good                                    in second-half 2020 as a result of the rapid                    measures taken by the business segments.
                                                                                                                                                           commercial momentum over the year,                                  rebound in activity and the adaptation                          Lastly, the Group has a very robust financial
                                                                                                                                                           gaining 606,000 new mobile plan a                                   measures taken by the business segments.                        structure and liquidity. Net debt was
                                                                                                                                                           customers and adding 604,000 new                                    Net profit attributable to the Group was                        at a low level of €2 billion at end-2020,
                                                                                                                                                           FTTH b customers.                                                   €696 million versus €1,184 million in 2019.                     with net gearingg reaching a record low
                                                                                                                                                                                                                                                                                               of 17%.
                                                                                                                                                           Sales were €34.7 billion, a limited 9% decrease                     In 2020, the Group generated free
                                                                                                                                                           versus 2019, after a 15% year-on-year drop                          cash flow after WCR c of €1,202 million,
Financial flows generated by the Group in 2020                                                                                                             in first-half 2020. This performance reflects                       substantially more than in 2019 d in spite
€ million

                                                                                                                                                           FINANCIAL RATINGS
                                                                                                                                                                                                                                                  31 December 2020
                      CAPITAL
                    INCREASE/                                                                            Suppliers, service providers and subcontractors
                    REDUCTION                                                                                                            22,924 c                                                                                      LONG-TERM                    OUTLOOK
                           37                                                                            Employees
                                                                                                                     6,256
                                                                                                                                                           Standard & Poor’s                                                                   A-                     Negative
                                                                                                         State and local authorities
                                                                        FLOWS REDISTRIBUTED                       2,808   d

                                                                          TO STAKEHOLDERS                                                                  Moody’s                                                                            A3                        Stable
                                                                                                         Shareholders
                                                                                   32,994                    687 e
                                                                                                         Banks
                                                                                                            167 f

                                                                                                                                                           Outlook for 2021
                                                                                                         Communities
                                                                                                            152 g
                        SALES
                                                              35,375 a
                       34,694
                                                                                                                                                           The outlook given below assumes that there will be no further deterioration due to the health crisis.

                                                                                                         Net capital expenditure b
                                                                                                                                                           TF1 will benefit from a strong and diversified programming                                          • an increase in EBITDA after Leases h (including EIT) of around
                                                                                                             1,699                                         schedule in 2021, which includes drama, entertainment and the                                         5% linked to higher expenditures related to growth acceleration
                                                                            NET INVESTMENT b
                                                                                                                                                           Euro 2021 soccer tournament. In a macroeconomic and health                                            in fixed and the improvement in mobile network capacity;
                                                                                       2,640             Financial investment                              context that remains uncertain, TF1 will leverage its adaptability to:
                                                                                                            941                                                                                                                                                • net capex of €1.3 billion (excluding 5G frequencies) in order
                                                                                                                                                           • manage as best as possible the impact of economic fluctuations                                      to keep pace with the growth in the mobile and fixed customer
                                                                                                                                                             on Broadcasting;                                                                                    base and in usage.
                  DISPOSAL OF                                                                                                                              • grow Newen’s activity on international markets, by generating
                                                                                                                                                                                                                                                               The “Ambition 2026” plan targets are detailed on page 35 of
               FINANCIAL ASSETS                                                                                                                              a significant share of its 2021 sales outside France and with the
                                                                                                                          241 h                                                                                                                                this report.
                         644                                                                                                                                 platforms, by increasing its backlog with pure players; and
                                                                                                                 Reduction in net debt                                                                                                                         Relying on a particularly strong financial position, the Group will
                                                                                                                                                           • refocus the Unify division, strengthening its brands and
                                                                                                                                                             generating synergies to boost sales and achieve a positive                                        invest in 2021 to strengthen its business segments and accelerate
                                                                                                                                                             current operating margin in 2021.                                                                 their growth over the next few years. In 2021, the Group’s sales
                                                                                                                                                                                                                                                               and earnings should be well above those of 2020, although without
                                                                                                                                                           In 2021, Bouygues Telecom will roll out the first stage of its strategic                            reaching those of 2019. In 2022, Group current operating profit
                                                                                                                                                           plan “Ambition 2026”, accelerating growth in FTTH and in                                            should return to the same level of 2019 or be slightly higher.
                                                                                                                                                           the mobile segment by integrating EIT. It expects:
                                                                                                                                                           • organic growth in sales from services estimated at around 5%
                                                                                                                                                             despite the continued restrictions on travel related to the pandemic,
                                                                                                                                                             which are having a significant impact on roaming usage;

(a) In addition to the financial flows redistributed to stakeholders, net investment
                                                                                                                                                           (a) Excluding MtoM and EIT.                                                                         (f) Excluding the cost of 5G frequencies for €608 million, which includes spectrum clearing
and the reduction in net debt, this figure also includes a negative amount of
                                                                                                                                                           (b) Fibre-To-The-Home.                                                                              costs of €6 million.
€500 million relating to (i) the difference between income tax owed and income
tax paid, (ii) the change in the working capital requirement, and (iii) other items.                                                                       (c) Free cash flow after WCR: net cash flow (determined after (i) cost of net debt, (ii) interest   (g) Net debt/shareholders’ equity.
(b) Includes the first instalment for 5G frequencies of €87 million.                                                                                       expense on lease obligations and (iii) income taxes paid), minus net capital expenditure            (h) Current operating profit after taking account of the interest expense on lease
                                                                                                                                                           and repayments of lease obligations. It is calculated after changes in working capital              obligations, before (i) net charges for depreciation, amortization and impairment losses
(c) Purchases and other external expenditure.
                                                                                                                                                           requirements (WCR) related to operating activities and excluding 5G frequencies.                    on property, plant and equipment and intangible assets, (ii) net charges to provisions and
(d) Income tax, social security contributions and other taxes.                                                                                                                                                                                                 other impairment losses and (iii) effects of acquisitions of control or losses of control.
                                                                                                                                                           (d) €815 million excluding Alstom dividend of €341 million in 2019.
(e) 2019 dividends paid in 2020, of which €81 million paid to employees.
                                                                                                                                                           (e) Free cash flow: net cash flow (determined after (i) cost of net debt, (ii) interest
(f) Cost of debt and other charges.                                                                                                                        expense on lease obligations and (iii) income taxes paid), minus net capital expenditure
(g) Donations, patronage and sponsorship.                                                          FIND OUT MORE                                           and repayments of lease obligations. It is calculated before changes in working capital
(h) After changes in the working capital requirement (WCR) and currency effects.                   > Universal Registration document (Chapter 3 SEFP)      requirements (WCR) related to operating activities and excluding 5G frequencies.

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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Climate

The new 15-MWp solar farm in Curbans
(southern France) is located on the site
of a disused quarry.
It will generate the annual average power
equivalent of 5,000 homes and avoid
1,041 tonnes of CO2 emissions each year.

                                                                 2
                                                  OUR
                                               ECOSYSTEM
                                                The Bouygues group has pinpointed four
                                             macrotrends that have a significant impact on
                                             its activities. By focusing on these trends and
                                            maintaining regular contact with its stakeholders,
                                                 it is in a better position to seize growth
                                               opportunities in a rapidly changing world.

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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Our ecosystem
                                                                                                                                                   POPULATION GROWTH,                                               THE CLIMATE EMERGENCY
                                                                                                                                                URBANISATION AND TRANSPORT                                       AND EXTINCTION OF BIODIVERSITY

                      MACROTRENDS THAT                                                                                                                       In 2050, the world’s population
                                                                                                                                                     will reach 9.7 billion individuals, 68% of whom
                                                                                                                                                                                                               People the world over are feeling the effects of the climate
                                                                                                                                                                                                                 emergency and pollution – from an increase in extreme
                                                                                                                                                           will be living in urban environments               weather events, to biodiversity loss and more. The burning of
                    PROVIDE OPPORTUNITIES                                                                                                                     and 16% will be aged over 60a.
                                                                                                                                                     An ageing population – especially in Europe,
                                                                                                                                                                                                              fossil fuels is partly to blame. At a time when close to 80% of
                                                                                                                                                                                                              the energy we use worldwide still comes from fossil sources,
                                                                                                                                                       China and Japan – and mass urbanisation                 and when CO2 makes up 75% of greenhouse gas emissions,
                                                                                                                                                     will alter patterns of consumption and affect             there is a pressing need to reduce the use of raw materials
       Bouygues has identified four macrotrends with the potential to affect its activities.                                                                      demand for transport.                       – especially hydrocarbons – and to cut energy consumption,
                                                                                                                                                                                                               while remaining mindful of the social ramifications of these
 Since these trends are interdependent, the Group is taking a holistic approach and adapting                                                                                                                    changes. In order to stabilise atmospheric concentrations
 its products and services to deliver sustainable solutions to the societal challenges of today.                                               RELATED OPPORTUNITIES FOR BOUYGUES:                                    of CO2, we will need to halve global greenhouse
                                                                                                                                                                                                                                    gas emissions by 2030.
                                                                                                                                               • Modular and reversible buildings and housing,
                                                                                                                                                 which adapt more easily to occupants’ changing
                                                                                                                                                 needs
                                                                                                                                                                                                                 RELATED OPPORTUNITIES FOR BOUYGUES:
                                                                                                                                               • Public transport and soft mobility infrastructure,              • Low-carbon products and services
                                                                                                                                                 and buildings that include electro-mobility solutions
                                                                                                                                                                                                                 • Climate change adaptation solutions and limiting
                                                                                                                                               • Modular construction                                               the loss of greenfield sites (pollution, etc.)
                                                                                                                                               • Urban renovation that emphasises health (including              • Development and use of bio-based materials
                                                                                                                                                 air quality), architectural heritage, inclusiveness
                                                                                                                                                 and accessibility                                               • Energy efficiency and renewable energy
                                                                                                                                                                                                                    production solutions

                                                             FABRICE BONNIFET
                                                  Sustainable Development & Quality Safety
                                                 Environment Director for the Bouygues group

                       The climate emergency and biodiversity                The Covid-19 pandemic has only
                       loss, coupled with urban population                   accelerated this shift, with green stimulus
                       growth and digitisation, are prompting                plans – in France, Europe and beyond –
                       a shift in lifestyles and consumer behaviour.         placing the environment firmly on the
                       Likewise, the expectations of our                     public agenda. The crisis is also exerting
                       stakeholders – especially our customers –             mounting pressure on central and local
                       are changing.                                         government finances, forcing them
                                                                             to seek new avenues of funding for
                       Businesses are stepping up efforts
                                                                             their projects.
                       to reduce their greenhouse gas emissions
                       and we are seeing a transition in the energy          The current context gives us renewed
                       mixes of countries towards renewable                  confidence in our business model:
                       energy. At the same time, sustainability              that of meeting essential needs for
                       is becoming an increasingly important                 housing, transportation, communication,
                       factor in users’ buying decisions.                    information and entertainment.
                       At Bouygues, we see the transition                                                                                         DIGITAL AND TECHNOLOGICAL                                                CHANGING CUSTOMER
                       to a low-carbon economy as a source of                                                                                          TRANSFORMATION                                                          BEHAVIOUR
                       opportunity. In recent years, we have been
                       adjusting our products and services with
                                                                                                                                            Digital technologies are profoundly altering the way we live                Customer expectations and purchasing
                       a clear aim in mind: to help our customers
                                                                                                                                            and work. For instance, the roll-out of 5G will make industrial         practices are shifting under the combined effect
                       reduce their CO2 emissions.
                                                                                                                                               processes more efficient and open new opportunities                     of natural-resource pressures, urbanisation
                                                                                                                                                            for simplifying everyday life.                                 and the growth of digital services.

                             EMERGING CHALLENGES FOR BOUYGUES
                                                                                                                                               RELATED OPPORTUNITIES FOR BOUYGUES:                               RELATED OPPORTUNITIES FOR BOUYGUES:
                            • The circular economy, raw materials and waste management
                                                                                                                                               • Boosting of the customer experience                             • Solutions based on circular-economy principles:
                            • Adjustment to climate change                                                                                                                                                         reduce, recover, repurpose, reuse, recycle and repair
                                                                                                                                               • Solutions for streamlining and optimising the flow
                            • Impact of digital technology and its integration into products and services                                         of data, people, etc.                                          • Products and services geared towards access
                            • New uses and adaptability of business models                                                                     • Offerings that deliver seamless access to information,
                                                                                                                                                                                                                   rather than ownership
                            • Skills and employability                                                                                            entertainment and services on the move                         • Greater emphasis on co-design through
                                                                                                                                                                                                                   collaborative platforms
                                                                                                                                               • Opportunities to create new activities made
                            These challenges are reflected in the Group’s materiality matrix (see p. 17)                                          possible by new technologies (AI, IoT, etc.)
                                                                                                                                                                                            b
                                                                                                                                                                                                                 • Custom-developed products and services
                            and in its Universal Registration Document a.

                                                                                                                                              (a) Source: UN (2019).
                                                                                                        FIND OUT MORE                         (b) Internet of Things (connected objects).
                       (a) Published on bouygues.com on 18 March 2021.                                  > Chapters 3 and 4 of this report

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MAKING PROGRESS BECOME REALITY - 2020 INTEGRATED REPORT
Our ecosystem

                                        LISTENING TO                                                                                              Our main CSR challenges
                                      OUR STAKEHOLDERS                                                                                              Updated in 2019, the Bouygues group’s materiality matrixa ranks the Group’s main CSR challenges based on their importance for external
                                                                                                                                                    and internal stakeholders and their impact on its business operations.

                                                                                                                                                    In this report, Bouygues provides its tangible responses to meet the main expectations expressed by its stakeholders, most notably:
        Dialogue with internal and external stakeholders serves as an important source of input                                                     • Business ethics: Bouygues undertakes to comply with the strictest                                           • Quality of customer and user experience: Bouygues offers
        when examining strategic options and identifying priority CSR challenges. It also fosters                                                     standards when doing business (see p. 60 to 61).                                                              customers and users a simplified and enjoyable experience
                                                                                                                                                    • Climate risk: the Group has identified the impacts of climate                                                 (see p. 42 to 49).
       the creativity of Bouygues’ teams and helps the Group to future-proof its business model.                                                      change on its business operations and has responded                                                         • Health & safety and quality of life at work: health & safety
                                                                                                                                                      with a comprehensive, coherent strategy (see p. 24 to 31).                                                    is among the Group’s highest priorities. Another is keeping up
                                                                                                                                                                                                                                                                    with its employees’ changing needs (see p. 38 to 41).

                                                                                                                                                     BOUYGUES GROUP’S MATERIALITY MATRIX                                                                                                  1    Business ethics, respect for Human rights
                                                                                                                                                                                                                                                                                               and compliance
                                                                                                                                                                                                                                                                                          2    Climate risk
                                                                                                                                                                                                                                                 3                                        3    Quality of customer and user experience
                                                                                                                                                                                                                                                                                          4    Health and safety, and quality of life at work

                                                                                                                                                  EXPECTATIONS OF EXTERNAL STAKEHOLDERS
                                                                                                                                                                                                                                                                                          5    The circular economy, raw materials
CUSTOMERS                                                                                     SUPPLIERS AND                                                                                                                                                                                    and waste management*
Public and private sector customers,                                                          SUBCONTRACTORS                                                                                                                                         1
retail customers, infrastructure
                                                                                                                                                                                                                 16   *             13                                                    6    Water
                                                                                              Industrial partners, large groups,
and service users, etc.                                                                                                                                                                                                                                                                   7    Adjustment to climate change*
                                                                                              intermediate-size businesses,                                                                         18                    10   *
                                                                                              SMEs and start-ups                                                                                                                                                                          8    Responsible purchasing and relations
How we dialogue: Customer relations                                                                                                                                                                                                 *
                                                                                                                                                                                                                                   11    4       9
                                                                                                                                                                                                                                                         2                                     with economic partners
team, satisfaction surveys, Customer                                                          How we dialogue: contractual relations,
committees, collaborative platforms,                                                          CSR-performance assessments,
                                                                                                                                                                                                                                             5   *                                        9    Innovation capacity
external social media, blogs                                                                  and co-innovation and co-development                                                                                                                                                        10   Impact of digital technology and its integration
and trade fairs                                                                               partnerships                                                                                                            6    12
                                                                                                                                                                                                                                                                                               into products and services*
Flagship initiatives: p. 42 to 53                                                             Flagship initiatives: p. 22 to 23 and 42 to 53                                                                                                                                              11   New uses and adaptability of business models*
• Bouygues Telecom’s Customer Committee                                                       • Publication of the Bouygues Construction                                                                         17
                                                    WORKFORCE                                                                                                                                                                                                                             12   Health impact of products and servicess
• TF1: the highest-ranked French entry                                                          circular economy purchasing guide                                                                                         8 14
  in the Top 50 best connected brandsa              Employees, trade unions, talents          • Partnership with NextEnergy,
                                                                                                a US start-up developing transparent
                                                                                                                                                                                                                           7   *   15
                                                                                                                                                                                                                                                                                          13   Use of personal data and cybersecurity
                                                    How we dialogue: employee consultation                                                                                                                                                                                                14   Local presence and the socio-economic
                                                                                                photovoltaic coatings
                                                    bodies in operations worldwide,                                                                                                                                                                                                            development of regions
                                                    an extranet site dedicated to career
                                                    development at Bouygues, in-house                                                                                                                                                                                                     15   Environmental impact of business activities
                                                    social media, annual appraisals,                                                                                                                                                                                                      16   Skills and employability*
                                                    employee perception surveys
                                                                                                                                                                                                                                                                                          17   Diversity, equality and social cohesion
                                                    and more besides.
                                                    Flagship initiatives: p. 38 to 41                                                                                                                                                                                                     18   Employee dedication and intrapreneurship
                                                    • 159 collective bargaining agreements                                                                                                         IMPACT ON GROUP’S OPERATIONS
                                                      across the Group (France and abroad),
                                                      new and renewed
                                                                                                                                                  Challenges marked with an asterisk (*) are those whose impact is set to increase in the coming years.
                                                    • In-house virtual events held
                                                      by all business segments
                                                      during the Covid-19 lockdown
FINANCIAL COMMUNITY                                                                           CIVIL SOCIETY                                       Bouygues’ contribution to sustainable development goals
Shareholders and investors, banks,                                                            Citizens, local residents, charities
analysts and rating agencies                                                                  and NGOs, academia and science,
                                                                                              public authorities and the media
How we dialogue: tailored presentations,                                                                                                                                                                                                                                 It is Bouygues’ policy to help attain the UN Sustainable
meetings, investor conferences and                                                            How we dialogue: charitable foundations,                                                                                                                                   Development Goals (SDG), with a focus on these five,
roadshows, AGMs, regulated literature,                                                        conferences, partnerships with NGOs,                                                                                                                                       which are tightly connected with its core businesses.
business reports and answering questions                                                      community and skills patronage, active
from financial and extra-financial                                                            engagement in research and education,
rating agencies                                                                               participation in think tanks and non-profit
Flagship initiatives: p. 10 to 11 and p. 18 to 35                                             organisations                                                                               BOUYGUES.COM
• First Group Climate Markets Day event                                                       Flagship initiatives: p. 22 to 23 and p. 42 to 53                                           > Materiality matrix (methodology)                         FIND OUT MORE
  held on 16 December 2020                                                                    • Roll-out of Com’in, an app that keeps local                                               Scan this QR code                                          > bouygues.com
                                                                                                residents informed about nearby construction                                              (app and internet                                          > Universal Registration document,
• 570 investors met with management                                                                                                                                                       connection required)                                       Chapter 3 SEFP
  or the Investor Relations team in 2020                                                        sites and gathers their feedback
                                                                                              • Creation of the “Smart City and
                                                                                                the Common Good” chair in partnership             (a) System used to identify and prioritise CSR challenges in line with stakeholder expectations and the impacts on the Group’s business segments. Responses to all material issues
                                                    (a) Source: BAV 2019 Top 50 awards.         with HEC Paris                                    for the Group, along with a methodological note on our materiality matrix, can be found in the Universal Registration Document (published at bouygues.com on 18 March 2021).

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Climate

                                                                                   Intended as a solution to resource scarcity,
                                                                                   the Bouygues group teamed up with Suez
                                                                                   to design and build the ABC (Autonomous
                                                                                   Building for Citizens) demonstrator
                                                                                   in Grenoble.
                                                                                   ABC is aiming for water and energy
                                                                                   self-sufficiency, as well-planned waste
                                                                                   management in residential construction
                                                                                   projects, where the occupants are
                                                                                   the focus of considerations.

                                                  3
                       THE STRATEGY OF
                        THE GROUP AND
                       OF ITS BUSINESS
                          SEGMENTS
                           The Bouygues group and its business segments roll out
                              long-term strategies aimed at seizing the growth
                              opportunities related to the macrotrends in their
                             eco-system and at reducing their carbon footprint.

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The strategy of the Group and of its business segments

                                    GROUP STRATEGY                                                                                    Two core shareholders

          The Bouygues group aims to create value over the long term and share it                                                     Bouygues’ ownership structure is based                                     GROUP OWNERSHIP STRUCTURE
                                                                                                                                      on two long-standing core shareholders:                                    at 31 December 2020
   with its stakeholders. It has defined a strategic framework through which its business                                             • SCDM, a company controlled
                                                                                                                                        by Martin and Olivier Bouygues; and
    segments roll out their operational strategies in order to fulfil the Group’s mission,                                                                                                                       Main shareholders                              Voting rights
                                                                                                                                      • its employees, through a number                                          380,759,842 shares                             514,767,427 voting rights
            which is to make life better for as many people as possible every day.                                                      of dedicated mutual funds.
                                                                                                                                      At 31 December 2020, 52,000 employees                                                                     22.4%
                                                                                                                                      owned shares in the Group, making                                                                                                 26%                                   29.5%
                                                                                                                                      Bouygues the CAC 40 company                                                  35.2%

The virtuous circle of the Group’s strategy
                                                                                                                                      with the highest level of employee
                                                                                                                                      share ownership. For half a century,
                                                                                                                                      the Group has been offering innovative,                                                                      20.3%
                                                                                                                                      long-term mechanisms for employee
                                                                                                                                      share ownership.                                                                                                                  17.1%
                                                                                                                                                                                                                                                                                                      27.4%
                                          Creating value over the long term                                                                                                                                                      22.1%
                                           and sharing it with stakeholders                                                                                                                                         SCDM a
                                                                                                                                                                                                                    Employees
                                                                                                                                                                                                                    Other French shareholders                   (a) SCDM is a company controlled
                                                                                                                                                                                                                    Foreign shareholders                        by Martin and Olivier Bouygues.

                                                           Growing
                                                        the Group and
                                                         sharing value

                                                                                                                                      Dividend policy forms part
                                                                                                                                      of a long-term strategy
                                                                                                                                      DIVIDEND PER SHARE                                                                                                                            1.7      1.7      1.7 a     1.7 b
                                                            A strong                                                                  (€)                                                                  1.6     1.6     1.6    1.6    1.6    1.6     1.6      1.6      1.6
                                                                                                                                                                                                    1.5
                                                            financial
                                                            structure                                                                                                                      1.2
                                                                                                                                                                                  0.9
                                                                                                                                                                         0.75
              Businesses that provide                                                   Recurrent                                                                0.5
                                                                                                                                      0.36     0.36    0.36
             growth over the long term                                                free cash flow
           and diversification of activities                                            generation

                                                                                                                                      2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010                                      2011   2012   2013    2014     2015     2016     2017     2018      2019      2020

                       A stable ownership structure that secures the long-term vision                                                 (a) Approved by the Annual General Meeting of 4 September 2020.
                                                                                                                                      (b) To be proposed to the Annual General Meeting of 22 April 2021.

                                                                                                                                      DIVIDEND YIELDa

                                                                                                                                                                                                 5.4%
                                                                                                                                                                                                                                  5.1%
The Bouygues group’s business segments     These features help Bouygues generate        the Group’s construction businesses                               4.7%                                                   4.5%
drive growth over the long term            free cash flow over the long term.           tie up a small amount of capital and           4.4%
                                                                                                                                                                             3.9%
because they meet essential needs for      The value created can then be reinvested     generate a high level of cash. As a result,
housing, transportation, communication,    to grow the Group and shared with            gearing, corresponding to net debt over
information and entertainment.             its stakeholders.                            shareholders’ equity, stood at 17% at
Furthermore, their diversity helps to                                                   end-2020.
                                           Bouygues also strives to maintain
cushion the impact of the less positive
                                           a robust financial structure in order to     This entire strategy can be rolled out
business cycles. In 2020, the Group
                                           ensure its independence and preserve         over the long term thanks to the stability
proved how resilient it is during the
                                           its model over time. For example,            of Bouygues’ ownership structure.
health crisis.                                                                                                                                                                                                                                  (a) Divided per share relative to the closing price
                                                                                                                                       2015               2016               2017                2018             2019           2020           of the previous year.

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The strategy of the Group and of its business segments
                                                                                                                                                                                    RESEARCH AND                                          EMPLOYEE-LED
                                                                                                                                                                                    DEVELOPMENT                                            INNOVATION
                                                                                                                                                                                    GOALS > to improve                             GOALS > to share best practices
                                                                                                                                                                                 and develop new products                           and contribute to continuous
                   A STRATEGY OF INNOVATION                                                                                                                                                                                                improvement

                   FOR THE BENEFIT OF USERS
                                                                                                                                                                  PARTNERSHIPS                                                                           MINORITY INTERESTS
                                                                                                                                                               GOALS > to co-develop                                                                        IN START-UPS
                                                                                                                                                              new products and services                                                                   GOALS > to identify new
                                                                                                                                                               and to enhance existing
                                                                                                                                                                                                              Six sources
Bouygues’ strategy                       Diverse business activities that confer            • Finally, blockchain a, by making flows                                                                                                                  technologies and new business
                                         unique strength                                      more secure, will facilitate the creation                     products and services through                    of innovation                               models early on, enhance
in the field of innovation               The diversity of the Group’s business                of new services by simplifying transaction                    a broad range of partnerships                                                             existing products and services
                                                                                              processes. For instance, it is currently                                                                                                                   and draw inspiration from
is based on delivering                   segments unlocks synergies when working
                                                                                              being used to ensure more secure,
                                         on cross-disciplinary themes that aim                                                                                                                                                                            agile working methods
services that provide real               to address a variety of future services.             transparent and faster signing of complex
                                         This unique structure is an advantage that           contracts.
benefits to users. The aim               bolsters the Group’s competitive position.
is to make the daily lives               A hallmark of this structure is the cross-entity   A rich ecosystem of partners
                                         coordination of experts from each                  To boost its innovation potential,
of the Group’s customers,                of the business segments when working              Bouygues can call on its vast global
                                                                                                                                                                        ACQUISITION OF COMPANIES                                  INTRAPRENEURSHIP
partners and employees                   on themes that require this. This results          ecosystem, spanning over 80 countries                                         GOALS > to develop and expand                   GOALS > to develop new ground-breaking
                                         in the faster development of new                   and bringing together internal                                               the business segments’ activities                  activities as well as complementary
simpler. It is also to                   technologies such as artificial intelligence       and external partners.                                                     with new technologies and innovative                         products and services
improve the Group’s                      and of complex products and services                                                                                                    business models
                                         such as those related to smart cities.             • Two technology intelligence offices
productivity and boost                                                                        (Winnovation in San Francisco
                                         Four promising technologies                          and Bouygues Asia in Tokyo)
stakeholder satisfaction                                                                    • Partnerships with the best universities
                                         Bouygues has pinpointed four technologies
by creating sustainable                  that have an impact on its activities:               worldwide such as MIT b
                                                                                            • Active dialogue with over 1,300 start-ups
solutions.                               • Artificial intelligence (AI)                     • Investments in promising start-ups through
                                           can provide effective decision-support to          five institutional funds run by the Group c
                                           many of the Group’s business segments.           • Participation in forward-looking,
                                           For instance, by analysing physical data           innovative initiatives such as Futura Mobility,
                                           from a site, as well as regulations and            which brings together companies
                                           environmental factors, AI can optimise             operating along the mobility value chain,
                                           the building potential of land and facilitate      and Impact AI, a think-and-action tank
                                           interaction between the stakeholders               that investigates the ethical and societal
                                           in a property development project                  issues posed by artificial intelligence and
                                           (developers, architects, consultancy               sponsors innovative, difference-making
                                           firms and local authorities).                      projects.

                                         • The Internet of Things, combined with            This structure is fertile ground for generating
                                           Big Data, can harvest and analyse data           fresh ideas and developing new types
                                           on an enormous scale for the predictive          of business.
                                           identification of high-risk areas on road
                                           networks through the analysis of vehicle
                                           behaviour.                                                                                                     Climate                                 surfaces such as bitumen that absorb
                                                                                                                                                                                                  the sun’s rays and heat up the air.
                                                                                                                                                                                                                                                Positive-energy mixed-use property
                                                                                                                                                                                                                                                developments via blockchain
                                                                                                                                                                                                  To reduce this impact, Colas is developing    technology a
                                         • With virtual and augmented reality,                                                                                                                    plant-based binders drawing on the            In the Sollys project, in the Lyon Confluence
                                           it is possible to interact in real time with                                                                                                           principles of green chemistry. These can      neighbourhood, 12 buildings have been
                                                                                            (a) A data transmission and storage technology.
                                           digital elements that have been added            It is a decentralised system that offers high levels                                                  be used to produce aesthetically-pleasing     designed to be self-sufficient in energy.
                                           to a live view. For example, brands can          of transparency and security. Users connected          DECARBONISED AND CONNECTED                     light-coloured ground surfaces and thus       The energy they produce using photovoltaic
                                                                                            to a network can share data without the need
                                           insert advertising into a television show                                                                                                              reduce the temperature in towns and cities.   solar panels, a cogeneration heating plant
                                                                                            for a central counterparty.                            URBAN ENVIRONMENTS
                                           without interrupting it. With BIM (Building      (b) Massachusetts Institute of Technology                                                                                                           and from geothermal sources is distributed
                                           Information Modelling), 3D can be used to        in Cambridge, US.                                      The Bouygues group’s five business             Green hydrogen to store                       in real time between users in the different
                                           represent a whole range of data used in          (c) Construction Venture at Bouygues Construction,     segments are innovating to make urban          renewable energies                            buildings. The system is backed
                                                                                            Colas Innovation Board (CIB), Bouygues Immobilier      environments smarter, more vibrant,
                                           the design and construction of a structure       Research and Development (BIRD), One Innovation                                                       Bouygues Energies & Services has              by blockchain technology.
                                           and simulate its behaviour.                      at TF1 and Bouygues Telecom Initiatives.               collaborative and eco-friendly,                teamed up with its partner PowiDian to
                                                                                                                                                   in order to make life better.                  address one of the challenges posed by        (a) A data transmission and storage technology.
                                                                                                                                                                                                                                                It is a decentralised system that offers high levels
                                                                                                                                                                                                  renewable energies – how to store them.       of transparency and security. Users connected to
                                                                                                                                                   Plant-based binders to combat                  The solutions they are developing enable      a network can share data without the need for
                                                                                                                                                   urban heat islands                                                                           a central counterparty.
                                                                                                                                                                                                  this energy to be stored in the form of
                                                                                                                                                   Temperatures in urban environments are         green hydrogen produced by electrolysis.                         VIDEO (in French only)
                                                                                                                                                   often higher than in their surrounding areas   When required, the energy can                                    > Green hydrogen
                                                                                                                                                   or in the countryside. This phenomenon,        then be supplied from a fuel cell.
                                                                                                                                                                                                                                                                   Scan this QR code
                                                                                                                                                   called the “urban heat island” effect,         Such an innovation can ensure a stream                           (app and internet
                                                                                                                                                   is partly caused by dark-coloured ground       of reliable and clean energy.                                    connection required)

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Climate                       The strategy of the Group and of its business segments

                       OUR CLIMATE STRATEGY                                                                                                 Reducing our carbon footprint
                                                                                                                                            For scopes 1, 2 and 3a a, Bouygues’ carbon footprint was 15.9 million tonnes of CO2 equivalent in 2020. Most emissions are attributable
                                                                                                                                            to purchases by the Group and to the energy consumption of worksites and other installations. The construction businesses account
         In response to the climate emergency, Bouygues is making a tangible                                                                for a decisive part of this result.
             pledge to reduce its carbon footprint and that of its customers.
                                                                                                                                            The Group and each of its business segments will manage the Climate strategy and its objectives with a specific governance structure
       The Group has adopted a Climate strategy and set targets for reducing its                                                            and regular monitoring by Bouygues’ Ethics, CSR and Patronage Committee and Board of Directors (see p. 57 for more).
   greenhouse gas emissions by 2030 at a pace consistent with the Paris Agreement a.

                                                                                                                                            OUR CARBON FOOTPRINT
                                                                                                                                            Greenhouse gas emissions                                                                           Greenhouse gas emissions
                                                                                                                                            by sector of activity (scopes 1, 2 and 3aa)                                                        by source

                                                                                                                                                   4.4% 1.4%                                                                                            2.7% 2.2%
                                                                                                                                                                                                                                                     6.2%
                                                                                                                                                                                                                                                  7.2%                                         Materials and equipment
                                                                                                                                                                                                                                                                                               Energy b
                                                                                                                                                                                          Construction
                                                                 OLIVIER ROUSSAT                                                                                                                                                                  15%                                          Transport of goods
                                                                                                                                                                                          Telecoms
                                                               Chief Executive Officer,                                                                                                                                                                                                        Investments and fixed assets
                                                                                                                                                                                          Media
                                                                  Bouygues group                                                                                                                                                                                                               Waste
                                                                                                                                                                                                                                                                                               Business travel
                                                                                                                                                                        94.2%                                                                        66.7%

                    Is Bouygues’ commitment to                                    So, while reducing emissions linked
                                                                                  to our purchases and other upstream
                    the climate a recent development?
                                                                                  operations is vital, we also recognise that
                    Around 15 years ago, the Group initiated                      downstream sources – the customers
                    its decarbonisation strategy by focusing                      and users of our products, services
                    on offering low-carbon solutions to                           and infrastructure – are often more
                    its customers. For instance, we were                          emissions-intensive.
                    amongst the first to design positive-energy
                    buildings and undertake extensive                                                                                       OUR 2030 GREENHOUSE GAS EMISSIONS REDUCTION TARGETS
                    renovations to comply with exacting
                                                                                  What challenges and opportunities
                    sustainable construction certifications.                      does your Climate strategy present?
                    But we understand that we need to                             We are seeing a growing understanding
                    ramp up our efforts if we are to meet the                     of environmental issues among                                                                                      REFERENCE YEAR                     SCOPES 1 AND 2                           SCOPE 3A                           SCOPE 3Bc
                    challenges of the climate emergency and                       our customers. And although the degree
                    demonstrate the strength of commitment                        of climate awareness still differs from
                    our stakeholders expect from us.                              country to country, we are certain that                                     Colas                                           2019                              -30%                                -30%                                 n.a.
                    This is why, towards the end of 2020,                         the transition to a low-carbon economy
                    we set ourselves ambitious yet realistic                      will be a fertile source of business
                    targets for reducing our greenhouse                           opportunities.
                    gas emissions.                                                If we are to capitalise on these opportunities,                             Bouygues Construction                           2019                              -40%                                -30%                                 n.a.
                                                                                  we can leverage our already proven
                    What is distinctive                                           techniques, but we will also need
                                                                                  to change the way we design, build
                    about Bouygues’ approach?                                     and operate in unprecedented ways.
                                                                                                                                                              Bouygues Immobilier                             2020                              -32%                                -32%                                 -32%
                    First and foremost, our business segments                     For Bouygues, the low-carbon transition
                    share the same determination to address                       is a chance to innovate more and go
                    the climate emergency, regardless                             even further in reshaping our business                                      Bouygues Telecom                                2020                              -50%                                -30%                                -30%
                    of the nature of their operations or                          models. Our success will depend on our
                    their climate risk exposure. The diversity                    ability to bring all our stakeholders along
                    of our businesses means we are able                           on this journey. We also have a strong
                    to offer alternative low-carbon solutions                     attachment to environmental protection                                      TF1                                             2019                              -30%                                -30%                                 n.a.
                    and raise awareness of climate change                         across our workforce, especially among
                    across all levels of society.                                 our younger staff. So our Climate
                    Also, our five business segments                              strategy will help to instil more sense                   n.a.: not applicable
                    have pledged to act on both direct                            of purpose to their work and drive
                    and indirect sources of emissions.                            employee loyalty.

                    (a) The Paris Agreement aims to strengthen the global response to the threat of climate change by keeping the average   (a) Scope 1 (direct emissions), scope 2 (indirect emissions related to energy, especially the production of electricity and of heat) and scope 3a (other indirect upstream emissions).
                    global temperature rise well below 2° C above pre-industrial levels and by pursuing efforts to limit the temperature    (b) Energy consumption (on-site combustion); consumption of electricity, steam, heat or refrigeration; and emissions related to the energy production process.
                    increase to 1.5° C above pre-industrial levels.                                                                         (c) Scope 3b: other downstream indirect emissions.

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Climate                               The strategy of the Group and of its business segments

Strategy for decarbonising
the construction businesses
COLAS                                                                                                                                                                    COLAS’ DRIVERS
Colas has a large environmental footprint                        to cut its direct emissions generated by              in these segments and forging partnerships        • Reduce direct emissions from plant and industrial                         of low-carbon concrete, in-place recycling of road
due to the nature of its business activities.                    asphalt mixing plants, plant and vehicles;            as it seeks to become a leader in multimodal        activities: transition to a decarbonised fleet of machines                pavement, the production and use of bio-based
Purchases of goods (raw materials,                               development and promotion of low-carbon               transport. It is also present in the renewable      and vehicles (biogas, green hydrogen, electricity);                       materials, and renewable energy generation projects.
construction materials, etc.) and services                       products, techniques and solutions;                   energy sector, with a particular focus              switch to alternative modes of transport (rail freight,
essential for its activity (scope 3a) account                    and contribution to carbon neutrality and             on green hydrogen. In addition, Colas is            etc.); monitor the idling rate of plant and equipment;                  • Reduce the greenhouse gas emissions of customer-users:
for the majority (over 65%) of the greenhouse                    the reduction of greenhouse gas emissions             continuing to develop products and services         equip 50% of its fleet with on-board data collection                      deploy solutions for the planning and regulation
gas emissions in its carbon footprint.                           generated by customers and users.                     to help urban and rural communities                 systems by 2024; monitor the energy consumption                           of worksite flows in urban environments, and for the
                                                                 By taking action in these areas, Colas                mitigate and adapt to climate change,               of asphalt mixing plants; decarbonisation of electricity                  management of mobility flows and worksite phasing;
Objectives and action plan                                       is aiming for a 30% reduction in direct,              including environmental engineering                 used; use innovation in processes.                                        introduce preventive management of road networks;
                                                                 indirect and induced emissions (scopes 1,             and infrastructure maintenance solutions,                                                                                     optimise infrastructure usage; research and develop
Coordinated by a Carbon Strategy committee,
                                                                 2 and 3a) by 2030.                                    as well as alternatives to the loss               • Reduce the carbon intensity of products and materials:                    carbon capture and storage methods.
Colas’ Carbon roadmap comprises
                                                                                                                       of greenfield sites.                                increase the share of low-carbon binders for roads;
24 pledges monitored by indicators that                                                                                                                                                                                                            • Raise awareness and train employees.
                                                                 Business opportunities                                                                                    increase the share of warm asphalt mixes to 50% by
either already exist or are being created.
                                                                                                                                                                           2030; increase the production of semi-warm and cold
Actions are structured around four priorities:                   The coming years will bring significant
                                                                                                                                                                           asphalt mixes; increase the share of recycled materials
integration of climate issues into strategy;                     growth in rail, shipping and river transport.
                                                                                                                                                                           in asphalt mixes to 18% by 2024; step up the use
improvement of energy efficiency in order                        Colas is building on its established position

BOUYGUES CONSTRUCTION                                                                                                                                                    BOUYGUES CONSTRUCTION’S DRIVERS
Sources upstream and downstream                                  In pursuit of these goals, the company                and services. Bouygues Construction’s             • Foster a low-carbon mindset in-house: provide training                  • Reduce the greenhouse gas emissions of infrastructure
of its value chain, such as IT installations,                    is working to reduce the carbon intensity             integrated solutions span the entire value          in climate issues to all employees (clerical, technical,                  users: work together with customers on achieving
freight transport and purchases of building                      of its operations, as well as boosting and            chain, from decarbonised energy (nuclear,           supervisory and managerial staff); include a section                      the low-carbon transition of operations; develop solutions
products and materials, account for over                         promoting its expertise in order to meet              wind, solar and hydrogen), to energy                dedicated to carbon in all vetting committees and                         for the production and distribution of decarbonised
90% of Bouygues Construction’s total                             the challenges of the energy transition.              efficiency, renovation and rehabilitation,          finalisation reviews for all Bouygues Construction projects.              energy (nuclear, wind, solar and hydrogen),
carbon emissions. Aside from the carbon                          Bouygues Construction is aiming to foster             and low-carbon mobility.                                                                                                      for the energy efficiency and sustainability of buildings
footprint of its own operations, Bouygues                        a low-carbon mindset among all its                                                                      • Reduce direct emissions: limit business travel; increase                  and neighbourhoods (zero-carbon neighbourhoods
Construction also has a significant influence                    employees and to nurture the same                                                                         the share of green vehicles to 90% of the fleet by 2030;                  in the operation phase, positive-energy buildings,
on emissions throughout the lifecycle                            mentality among its customers by                                                                          reduce the carbon footprint of IT by 15% by 2025;                         remote energy performance management solutions
of the structures that it builds (scope 3b).                     promoting low-carbon solutions that                                                                       reduce energy consumption at sites and worksites                          for buildings), for renovation, and for low-carbon mobility
                                                                 fit their requirements.                                                                                   (timber worksite cabins, connected worksite cabins,                       (electric vehicle charge points, low-carbon transport
Objectives and action plan                                                                                                                                                 remote management of energy use, decarbonised energy).                    infrastructure such as metro and tram systems).
As part of its drive to cut greenhouse gas                       Business opportunities
                                                                                                                                                                         • Reduce the carbon footprint of purchases: develop
emissions by 2030, Bouygues Construction                         The low-carbon transition is an opportunity                                                               action plans for priority packages (steel, façades, etc.);
is targeting a 40% reduction in direct and                       to grow Bouygues Construction’s business                                                                  reduce the carbon intensity of cement by 40% by 2030;
indirect emissions (scopes 1 and 2) and a 30%                    through low-impact, high value-added                                                                      increase the share of timber construction projects.
decrease in induced emissions (scope 3a).                        offers in construction, civil works, energy

BOUYGUES IMMOBILIER                                                                                                                                                      BOUYGUES IMMOBILIER’S DRIVERS
Bouygues Immobilier calculates its carbon footprint by considering                      For this reason, Bouygues Immobilier is reviewing all its products               • Design and roll out decarbonised products and services:                 • Develop responsible purchasing based on thresholds:
CO2 emissions from both direct and indirect (upstream and                               and services in order to factor in the carbon criterion. Other                     use new building methods; improve the energy efficiency                   addition of the Carbon criterion to the Quality-Cost-
downstream) sources. The results reveal a strong correlation                            measures include going further on responsible purchasing, training                 of buildings; deploy low-carbon products and services                     Delivery trio; an inventory of all FDES d documents;
between its footprint and its residential property business,                            staff, and rolling out new eco-design tools for its projects.                      for commercial and residential properties and urban                       sourcing of decarbonised materials and equipment;
which accounts for around 90% of its total emissions.                                                                                                                      environments; roll out the “Carbon guarantee” service;                    greening of fixtures catalogues; framework contracts
                                                                                        Business opportunities                                                             develop new renovation and rehabilitation solutions.                      for life-cycle analysis services
Objectives and action plan                                                              The low-carbon transition presents a wealth of opportunities for
                                                                                                                                                                         • Improve intensity and quality of use: develop shared                    • Measure and develop tools: creation of “low-carbon
Bouygues Immobilier is aiming for a 32% reduction across its direct,                    Bouygues Immobilier, from developing new building methods such
                                                                                                                                                                           living spaces, reversible buildings and passive comfort                   technical factsheets” and a “Carbon calculator” for
indirect and induced emissions (scopes 1, 2, 3a and 3b). In pursuit                     as timber and low-carbon concrete, to capitalising on the trend
                                                                                                                                                                           systems; safeguard biodiversity; construct buildings                      buildings and entire neighbourhoods, which will optimise
of this goal, which is consistent with the recommendations of                           for more energy-efficient buildings. The company offers a range of
                                                                                                                                                                           with integrated mobility solutions.                                       the technical performance/carbon performance/cost
France’s National Low-Carbon Strategy and with the requirements                         ground-breaking, low-carbon products and services for improving
                                                                                                                                                                                                                                                     trio; Carbon reporting for operations
of the Paris Agreement, it will leverage the latest construction                        quality of life in dense urban environments, adapting buildings                  • Strengthen the teams: low-carbon training
methods and align its operations with France’s new environmental                        to new practices like coworking b and coliving c, and enhancing                    for all employees, creation of a carbon taskforce
regulations (RE2020) a. Yet the company cannot achieve                                  occupant comfort, as well as renovation and rehabilitation                         to prepare them for the RE2020 a regulation
its targets through these external drivers alone.                                       solutions for commercial and residential properties.
                                                                                                                                                                                                                                                   (d) A French standardised document that shows the results of a product’s life
(a) New environmental regulations that apply to all new housing built in France         (b) Third places available to self-employed people who do not necessarily work   (c) Dwellings with private areas and areas shared with other residents,   cycle analysis as well as health information. It is used to calculate
from 1 January 2021.                                                                    in the same field, designed to encourage exchange and well-being at work while   combined with services such as internet and laundry.                      the environmental and health performance of an eco-designed building.
                                                                                        reducing commuting.
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