FUTURE - CAREER tracks DEFINE - Nanyang Technological University
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CAREER CAREER SKILLS WHERE ARE NTU GRADUATES HIRED? tracks 2 0 1 9 JOB FUNCTIONS BROUGHT TO YOU BY NTU CAREER & ATTACHMENT OFFICE DEFINE YFUTURE UR
The boat to an extraordinary career is about to set sail. Catch it before it’s too late! *Apply by 24 February, 11 pm via our exclusive link: moe.gov.sg/2019teaching to be considered for the December 2019 NIE intake
DIRECTOR’S MESSAGE The future of work for you is right here, right now. As the speed of digitalisation grows, it continues to As always, my team and I at the Career & Attachment revolutionise the world around us and create many Office (CAO) are here for all of you to support your career exciting new opportunities. aspirations. With personalised career exploration and coaching, career skills workshops, one-to-one industry- In 2019, it is expected that the top jobs in demand specific consultations, local and overseas internships, would be analytical and data-driven in nature. Besides company visits, industry and alumni networking traditionally digital roles in data science, product sessions, and recruitment events, we empower you to management and user experience design, demand chart and develop your own career. To find your place in for professionals with big data, e-commerce and the working world, you have to start with yourself. Take transformation experience is also increasing across the first step toward your future with CAO, explore your various sectors, such as finance, sales and marketing, opportunities and get ready for your career success. as companies intensify their digitalisation efforts. In addition, employers will continue to emphasise on mind- Finally, to our 2019 graduands, a very big congratulations sets and skills such as agility, social and emotional to all of you! As you look toward the next stage of intelligence, collaboration and critical thinking for a your life, whether as part of the workforce, an aspiring 21st Century workplace. entrepreneur or a graduate student, always remember to remain resilient whichever path you choose. Keep in The future of work for you is right here, right now. In mind the things that you value the most, hold fast to Goh Siew Shin Wendy Yeo Soh Yong Sheng ng this ever-evolving global economy, I encourage you to your dreams and you will find that the opportunities Team Lead Section Head, Marketing se Portfolio Head, Enterprise continue to build a strong foundation in your areas of are endless. Actuarial AIA Vitality Management Office expertise, along with digital and other future-ready skills that can serve to enhance your employability. As jobs We wish you all every success and the very best in life. are transformed or newly created, do take the time to discover the full range of career options available to you. Have courage to pursue your passion and aspirations. Loh Pui Wah Director Career & Attachment Office
CONTENTS CONTENTS Career Skills / Career Coaching: Career & Attachment Office Nanyang Technological University Student Services Centre, Level 1 42 Nanyang Avenue Singapore 639815 Internship / Industry Related Consultation: Career & Attachment Office Nanyang Technological University South Spine, SS3-B2-15 50 Nanyang Avenue Singapore 639798 Online Career Portal: www.careeraxis.ntu.edu.sg Contact us at: 6790 5242 cao@ntu.edu.sg ntu.edu.sg/cao Get social with us: CAONTUsg caontusg CAONTUSG 08 SODA YOUR 13 53 CAREER WHERE ARE 75 JOB WAY TO CAREER SKILLS NTU GRADUATES FUNCTIONS SUCCESS HIRED?
CAREER SKILLS 29 40 CONTENTS 15 7 TIPS TO NETWORK LIKE A PROFESSIONAL BEING AN ENTREPRENEUR KNOWING YOURSELF 42 30 16 NAVIGATING A 5 TIPS FOR MILLENNIALS TO THRIVE BEYOND YOUR MAJOR RECRUITMENT EVENT IN THE GIG ECONOMY 18 33 43 GET THE BEST OUT WHAT TO DO IF YOUR INDUSTRY 4.0 OF YOUR INTERNSHIP INTERVIEWER IS A ROBOT? 44 21 34 FINTECH CREATING A WINNING EXCELLING AT INTERVIEWS JOB SEARCH STRATEGY 46 35 22 ACE THE ASSESSMENT CENTRE BLOCKCHAIN HOW TO WRITE AN EFFECTIVE 47 COVER LETTER AND RESUME 37 DATA ANALYTICS 25 4 THINGS TO CONSIDER BEFORE PURSUING 48 WHAT ARE EMPLOYERS POSTGRADUATE STUDIES AI AND MACHINE LEARNING LOOKING FOR 38 50 26 YOU GOT THE JOB! MEET YOUR CREATING YOUR BRAND NOW WHAT? CAREER COACHES ON LINKEDIN WHERE ARE NTU GRADUATES HIRED? 62 70 COLLEGE OF SPORT SCIENCE & HUMANITIES, ARTS & MANAGEMENT 54 SOCIAL SCIENCES 72 NANYANG BUSINESS SCHOOL 67 MEET YOUR CAREER COLLEGE OF SCIENCE CONSULTANTS 56 COLLEGE OF ENGINEERING JOB FUNCTIONS 83 96 DATA SCIENCE MANAGEMENT ASSOCIATE 76 ACCOUNTING AND 89 107 AUDITING ENGINEERING MARKETING 77 90 110 ADMINISTRATION HEALTH AND WELLNESS PROCUREMENT 78 91 111 BUSINESS DEVELOPMENT HUMAN RESOURCE RESEARCH MANAGEMENT 79 112 CONSULTING 92 SALES INFORMATION TECHNOLOGY 80 113 CORPORATE SOCIAL 94 SUPPLY CHAIN AND LOGISTICS RESPONSIBILITY MANAGEMENT
SODA SODA SODA YOUR WAY TO CAREER SUCCESS Not sure how to get started with your career exploration and planning? Continually review your career aspirations and align your career goals Don’t worry. To help you get started, SODA, a simple 4-step career-planning with your education, experience, strengths and skills. framework by CAO will guide your preparation towards your dream career. Assess your personal attributes Explore your full range of career options Focus on the best available and attainable Implement a robust career action and discover your values, interests, and understand their requirements career options for yourself. Evaluate and plan to gain exposure, enhance skills personality styles and skills (VIPS). through internships, career fairs, talks fine-tune your career plan with our Career and connect yourself to potential Being clear about your VIPS is the first and networking events. Coaches and Consultants. employers and job opportunities through step in planning for your future career. recruitment and networking events. Career Exploration and Coaching Industry and Experiential Internship Career and Employability Career Education Skills Workshops Career Profiling Career Planning and Coaching Alumni Sharing and Gain Experience and Exposure Online Career Modules Career Consultations for Networking Sessions Industry Insights Recruitment and Industry Networking Opportunities Networking Events with Employers S ELF- ASSESSMENT O EXPLORE PTIONS D SET IRECTIONS A TAKE CTION 8 CAREER TRACKS 2019 CAREER TRACKS 2019 9
SODA SODA EXPLORE TAKE O PTIONS INDUSTRY AND EXPERIENTIAL A CTION CAREER AND EMPLOYABILITY CAREER EDUCATION SKILLS WORKSHOPS • Network with alumni mentors to get first-hand • Secure your dream job and build work- knowledge of jobs and classroom-to-corporate ready skills by attending our career and S transition tips. employability skills workshops to get a head-start in your career. • Have a better understanding of the world of work by attending company visits, sharing ELF- sessions and mentorship programmes. GAIN JOB EXPERIENCE AND EXPOSURE ASSESSMENT SET • Participate actively and take on leadership roles NETWORK WITH INDUSTRY in Co-curricular Activities. D PROFESSIONALS • Gain global exposure via overseas Having self-knowledge is a fundamental step in • Attend career events on campus to network internships and exchange programmes. a successful job search and long-term career with professionals as they share on their job planning. Recruiters are always looking for candidates who demonstrate genuine passion roles, work culture and career progression opportunities in their companies. IRECTIONS • Participate in contests and company challenges. in the job roles. > NTU Career Fair • Do voluntary and community work. INTERNSHIP > NTU Internship Fair • Gain practical work experience through • Take up holiday jobs and additional CAREER PROFILING > Recruitment Talks internships as you decide on your future internships. > Networking Events • Be inspired with the Self-AssessWORKOUT career path. session using KnowdellTM Career Card Sorts RECRUITMENT AND NETWORKING EVENTS and discover your career values, motivated skills and occupational interests. CAREER PLANNING AND COACHING • Network with potential employers at • Evaluate your short-term and long-term career career events. goals with your career coach. > NTU Career Fair CAREER EXPLORATION AND COACHING > NTU Internship Fair • Be guided by your Career Coach as you discuss • Review your job search progress and improve > Recruitment Talks your career aspirations and concerns using on your resume and interview skills. > Networking Events SODA, a four-step career development > GradRecruit and planning process. CAREER CONSULTATION • Check out CareerAxis regularly for job and • Learn to write resumes that fit the position • Meet our Career Consultants for industry- internship opportunities. applied for and prepare for interviews with specific advice. • Build your professional brand by printing and ResumeFITNESS and InterviewFITNESS • Get more information and preparation tips on presenting your very own Contact Cards to sessions. your targeted companies and jobs. potential employers. ONLINE CAREER MODULES • Equip yourself with career skills and gain greater self-awareness by completing the Margaret Lien Centre for Professional Success (MLCPS) online career module. 10 CAREER TRACKS 2019 CAREER TRACKS 2019 11
CAREER SKILLS KNOWING YOURSELF To make good career decisions, you will need to know yourself. Discover your Values, Occupational Interests, Personality Style and Skills (VIPS). By incorporating your VIPS into your career development, you can work towards achieving long-term career satisfaction. VALUES Ask yourself: Values are the qualities that give you • What motivates you and why? a sense of purpose and sustain your career satisfaction. These could include • What qualities are most important to you? creativity, helping others, stability, • What kind of lifestyle are you seeking? prestige and having a work-life balance. OCCUPATIONAL INTERESTS Ask yourself: Occupational interests are work • What past experiences have you activities that you are passionate about. found fulfilling? It is vital to build a career that is centred on your interests and strengths as your • What type of activities do you enjoy doing? career will become a major part of your • What are you most passionate about? life. Knowing where your interests lie helps you to choose a career that could give you greater job satisfaction and success. PERSONALITY STYLE Ask yourself: Personality style refers to the way you • Do you like to work in a team or alone? think, feel and behave. It influences how you process information, make • Are you more comfortable with a fixed or decisions and interact with others. flexible schedule? This plays a major role in your job • How do you like to communicate – in writing satisfaction and success, and whether or verbally? you are a ‘good fit’ in the organisation. SKILLS Ask yourself: Skills are your unique abilities • What are your main abilities, strengths and talents. They may include and talents? communication skills, interpersonal skills, or skills related to the specific • What have you received praise or recognition domains in your targeted field of work. for in the past? Review your accomplishments to figure • What skills are valuable in the fields of work you out what skills have contributed to your are interested in? success so far. Schedule an appointment with your Career Coach or attend a Self-AssessWORKOUT session to learn more about your VIPS. CAREER TRACKS 2019 15
CAREER SKILLS BEYOND YOUR MAJOR Career pathways are constantly changing with the emergence of new technology, business practices and an evolving global economy. It could mean new jobs emerging from an entirely new speciality or a merging of multiple fields of expertise within a job role. This creates new career opportunities, often outside of the traditional career path for your field. So, look beyond the usual career options for your area of study and consider all the opportunities available to you. Here are five things to consider when planning your future career. KNOW WHAT MAKES CONDUCT A PERSONAL SEEK ADVICE YOU TICK SKILLS AUDIT Research on the traditional Before you embark on your To explore the career occupations related to your field career, it is essential to know opportunities around you, you of work and explore options C your personal values, likes and need a good understanding beyond them. Speak to family dislikes. Understanding yourself of your talents. Identify your members, friends, seniors and M allows you to identify what transferable skills by looking back alumni about their backgrounds Y types of jobs and industries are at your studies, projects and work and how they came to decide on their careers. CM suitable for you. Take some time experiences. Put together a list of to do a little soul-searching, then all your technical and soft skills. MY get some guidance on your VIPS You can even take it a step further CY from your Career Coach. by listing the skills you want to CMY gain and the fields you can apply them to. K KNOW WHAT’S KEEP AN OPEN MIND OUT THERE Based on your research, generate Broaden your view of the working a list of potential industries and world by attending career events jobs you are keen on that can to discover the full range of guide your job search and career opportunities in the market. Visit planning. Be open to opportunities, different companies to see what even those you might not have they’re like and experience a day considered before, and focus on on the job through job shadowing emerging trends to stay relevant in programmes. Talk to alumni the job market. and Career Consultants to gain in-depth understanding of various jobs and industries. Meet your Career Coach to explore all your career options. 16 CAREER TRACKS 2019
CAREER SKILLS CAREER SKILLS GET THE BEST FIRST DAY ON THE JOB OUT OF YOUR Before starting work: INTERNSHIP • Find out where you will be working and where you need to report on your first day • Plan your journey beforehand and factor in unforeseen delays • Check whether there is anything you need to bring along • Prepare a short self-introduction for when you meet your new colleagues An internship is an excellent At the workplace: opportunity to gain work • Arrive at least 15 minutes earlier experience and a better understanding of the ins and • Find out how the office works (e.g. phone and email systems, communication policies and outs of a company or industry. lunch hours) • Take notes and ask questions if necessary Here’s what you can do to make • Show initiative in your work the most of your internship. • Make sure your supervisor or colleagues know where you are during the work day 01 DO YOUR RESEARCH 05 BE ADAPTABLE Learn all you can about industry trends, the company’s mission and vision, culture, business, value Read up on the organisation’s policies and procedures to find out what is expected of its employees. proposition and growth trends beforehand. Get to know who your boss and co-workers are and their Observe the practices and people around you to understand the work culture. Pay attention to attire, work backgrounds. This will help you to assimilate faster into the new environment, boosting your performance schedules, email etiquette, communication styles and protocols. If you are unsure, it is better to err on the and self-confidence. conservative side and ask first. The company assesses your work output as well as how you fit in, whether you co-operate with others, adapt to company norms and have a positive working attitude. Impress them 02 SET PERSONAL GOALS with behaviour that is aligned with the organisation’s standards. Have a clear idea of what you want to learn and achieve from the internship. Define your own goals BUILD A PROFESSIONAL NETWORK and consider how you can attain them through the internship. Discuss with your supervisor on work 06 expectations and create an action plan. Goal setting is important in ensuring that you gain relevant skills. Use your internship to expand your professional network. Interact with co-workers from your team and Successful interns take initiative to learn as much as possible during their internship experience. other departments to gain insight into the company. Offer your help to gain more working experience. The connections you form may lead to referrals for a full-time job in the future so make an effort to keep the 03 TREAT IT AS AN ACTUAL JOB relationship warm by staying in touch with them even after your internship ends. An internship may only last for a few months but it may lead to a potential career. So, treat it like a job – 07 EXIT WELL take initiative, be resourceful, and excel in your assigned tasks. Think of solutions before consulting others. Do not be afraid to clarify any grey areas that you might encounter in your work. Try to take things in stride Ending an internship professionally is just as important as making a good start. Speak to your supervisor to and keep your focus on the bigger picture, establishing better team work and building goodwill with your discuss milestones in your internship journey and ask for feedback on how you have performed. This shows colleagues. Remember to always stay positive, committed and responsible to the job. that you are willing to make changes to your behaviour. Remember to ask your supervisor if he would be willing to write a testimonial highlighting your key skills and achievements. Before you leave, convey your 04 BE WILLING TO LEARN gratitude to your co-workers with a farewell email or a thoughtful gift to thank those you have worked with. Your supervisor will be spending time coaching you at work. Show that you are equally invested in it and willing to learn to allow them to invest more in you. Display an interest in your work, be flexible and be prepared to go the extra mile. When you have completed your assigned tasks, speak to your supervisor for other ways you can contribute. Find how you can get the most from your internship at CAO’s Maximising Your Internship workshops. 18 CAREER TRACKS 2019 CAREER TRACKS 2019 19
CAREER SKILLS CREATING A WINNING JOB SEARCH STRATEGY KNOW YOURSELF Begin your job search by reflecting on your values, interests and accomplishments. With a clear understanding of yourself and how you can contribute to the organisation, you will be able to focus on the jobs that will suit you. This can help you narrow your keyword search while seeking opportunities on job portals. By recognising your unique abilities, you will also be able to communicate them more effectively to a prospective employer. SEARCH IN THE RIGHT PLACES It is important to know the outlook of the job market and the available jobs so that you can focus your efforts at the right place. Know more about the organisations you are interested in, their performance, growth, culture and values to guide you in your job choices. A good place to start would be through online databases, such as Bloomberg, Passport and Vault. CUSTOMISE YOUR RESUME MARKET YOURSELF THE RIGHT WAY A well-written resume and cover letter highlighting Your personal brand determines how you are perceived your relevance to the job will increase your chances of by others. With recruiters often assessing candidates getting the interview. Customise your resume to each via social media platforms, curating a strong personal job by matching your skills and qualifications to the online brand will give you an advantage. Make sure your hiring criteria. social media presence consistently portrays a positive professional image. BE PROACTIVE KEEP TRACK OF YOUR PROGRESS More than 70 percent of jobs are secured through networking. You should explore your network of family It is important to monitor your job search progress. Keep and friends to get connected to job opportunities. Create a detailed record of your job applications, interviews and a LinkedIn profile, subscribe to job search newsletters communication with employers. This will help you to and attend recruitment events. On top of searching keep in mind any necessary follow-ups, what you have online, you can also network with others in-person to done so far and what your next steps should be. come across as more personal and sincere. Want to learn to create your own job search strategy? Attend CAO’s Strategies to Increase Your Job Search Success Workshop. CAREER TRACKS 2019 21
CAREER SKILLS CAREER SKILLS HOW TO WRITE AN EFFECTIVE WHAT TO INCLUDE IN YOUR RESUME COVER LETTER AND RESUME A SECTION ABOUT YOURSELF Font size: Name 11-12 points Your cover letter connects you to the hiring manager and supports your job application. It Contact details Font type: links your resume to the role that you are applying for and persuades the hiring manager Arial Professional website, online portfolio and that your application is worth reading. LinkedIn account (if any) Font colour: Black Professional photo (optional) A cover letter is a letter to the hiring manager that accompanies the resume as part of your job application. It is No. of pages: submitted either as the first page of your resume or included as an accompanying attachment. Personal statement (optional) 1-2 pages EDUCATION* File format: Here’s what you should do when writing your cover letter to make it an effective one: PDF Institution 01 PERSONALISE YOUR COVER LETTER Start year – Graduation year Qualification obtained Find out who the hiring manager for the organisation or the TAILORING YOUR If you choose to include a personal statement, limit job that you are applying for is and address your letter or email GPA it to only 3 sentences. It should be a good summary COVER LETTER specifically to him or her. This allows you to tailor your letter not of your career goals, achievements and skills. just to the company but to the individual as well and connect with ACADEMIC PROJECTS them more effectively. Remember to quote the correct job title and • Highlight relevant skills and Institution job details! experiences to show how Start date – End date Use the STAR method to showcase relevant skills you can add real value to Project title and results to the job you are applying for. 02 BE CLEAR AND CONCISE the company. Details of your final-year, school, research or Situation Keep your letter organised with a clear structure. You could start • Mention specific aspects about coursework projects Describe the situation that you encountered. off expressing your interest in the company and job role. Then, the job or company that appeal Task show how your skills and experience allow you to contribute to the to you. WORK AND INTERNSHIP Describe the task you had to accomplish. company. Share brief examples of your significant achievements, • Make references to the EXPERIENCE* Action quantifying them where possible. Use short sentences and Explain what you did to accomplish the task, how company’s mission and vision Organisation you worked with / interned at paragraphs and keep it within one page. you overcame the challenge and why you did it. when articulating your goals Start date – End date and values. Result 03 BE PROFESSIONAL Your position State your achievements, quantifying them • Show some personality in Your duties and achievements in the role where possible. The quality of your cover letter indicates your attention to detail, your writing. Just make sure ability to communicate and level of professionalism. Proofread you do your research on the CO-CURRICULAR ACTIVITIES* AND and ensure that the letter is free of any grammatical, punctuation company’s culture and adjust COMMUNITY SERVICES and spelling errors. It should also be readable: as a rule of thumb, your tone accordingly. try to keep the font size at 11-12 points and choose a regular Club/Society LANGUAGE* typeface like Arial and Times New Roman. Start date – End date A list of the languages you are able to speak Your position and/or write in. Indicate your level of proficiency 04 GIVE THEM A REASON TO READ YOUR RESUME Your duties and achievements in the role in the language. The cover letter is meant to lead the hiring manager to read your resume. So, while you should introduce yourself and demonstrate why you will be a good fit for the company and job role, do not regurgitate all the SKILLS* INTERESTS information from your resume. As you include details in the letter, bear in mind that it should be with the A list of your technical and IT* skills. A list of your interests and hobbies. aim of enticing employers to find out more about you from your resume. * Top most important resume items for employers. (Source: NTU Employer Survey 2017) 05 ROUND OFF WITH A STRONG CLOSING Reiterate that you are a good fit for the company and emphasise your interest in the job. Thank the hiring manager for their time and, most importantly, add a clear call to action for the hiring manager to contact Attend CAO’s Up the Hit Rate for Your Resume & Cover Letter you for further discussion. workshops to learn how to craft effective resumes and cover letters. 22 CAREER TRACKS 2019 CAREER TRACKS 2019 23
CAREER SKILLS WHAT ARE EMPLOYERS LOOKING FOR The key to crafting an effective job application is understanding what employers are really looking for and incorporating that into your resume and interview answers. Here are some of the most sought after skills and values that companies are looking for in their employees today. TOP SKILLS TOP WORK VALUES Analytical Flexibility Emotional intelligence Integrity Presentation Willingness to learn Critical thinking Independence Leadership and management Teamwork Start building your repertoire with CAO’s Career & Employability Skills workshops. Source: NTU Employer Survey 2017. CAREER TRACKS 2019 25
CAREER SKILLS CAREER SKILLS CREATING YOUR BRAND ON LINKEDIN https://sg.linkedin.com/in/john-doe LinkedIn is the social network for professionals to make connections, find opportunities EDUCATION EDUCATION and keep up with the latest happenings in the industry. It’s where you go to find and be Include your education found in the working world. With 9 in 10 employers saying they use social media to hire experience and any talent, having a standout LinkedIn profile is more important than ever today. relevant training or SKILLS certificate courses you have completed. VOLUNTEER EXPERIENCE List at least five skills that define your expertise, experience URL https://sg.linkedin.com/in/john-doe VOLUNTEER and achievements. HEADLINE EXPERIENCE Bear in mind the Personalise your industry and jobs JOHN DOE LinkedIn URL to make Including your SKILLS & ENDORSEMENTS Marketing Executive This shows up next to 83 you are going for it easier to be found outreach and volunteer your name on LinkedIn and include skills Nanyang Technological University 75 Singapore by others. Keep it work in the community and in search engine that match with them. 67 100 Connections between five and can help to enhance 42 results. Use it to give Your connections can your personal brand 39 30 characters. a brief introduction on then endorse your SUMMARY and present yourself what you do or want skills publicly. 26 21 18 as a multifaceted 14 10 to do. Be as succinct individual. It is also a 6 6 2 PHOTO but informative great way to beef up RECOMMENDATIONS RECOMMENDATIONS Make a good first EXPERIENCE as possible. your experience if you impression with a don’t have a lot yet, These testimonials add recent professional CONNECTIONS credibility to your profile so do elaborate headshot. Be dressed Start building your on your tasks and and can go a long way in appropriately, look professional network acquired skills. maintaining meaningful personable, and use on LinkedIn. Connect interactions with other a neutral background. with people you know, LinkedIn users. You can Ensure that the photo including professors, ADDITIONAL INFO send a request to your is at least 200x200 recruiters, friends and INTERESTS Interests connections through pixels so it appears family members. You LinkedIn. Aim for having sharp on your profile. You can also choose 5-10 recommendations can also join LinkedIn Volunteer Causes to include additional from your employers, groups to tap on their information about your Organizations colleagues, professors, etc. networking potential. interests, which may attract a recruiter’s SUMMARY EXPERIENCE attention. Consider Stand out with a good summary. It is like a mini cover This shouldn’t be a duplicate of your resume but you can what you may have letter – you get 2,000 characters to demonstrate start off by importing your resume and optimising it for in common with your your value and weave a compelling narrative of your LinkedIn with more content and keywords. Include your target audience and try Once you are done, you can start getting active on LinkedIn! Like and comment on experience and aspirations. Skip LinkedIn’s suggested internships, part-time jobs and freelance work. Be as to build a rapport posts and even publish your own content. Just remember: keep them professional and summary and put together one that describes your precise in detailing your past experiences as possible. with them. relevant to your field. motivations, accomplishments, skills and what makes Pro tip: Adding media links lets you showcase your you unique. Use the right keywords to increase your talents and portfolio. Complement your resume search visibility. information with links to past projects, video clips, Pro tip: Do not be afraid to show a bit of personality! publications and other content you have created. Consider your industry and peers when writing an Build your personal brand with CAO’s appropriate summary. Up Your Personal Brand Value workshops. 26 CAREER TRACKS 2019 CAREER TRACKS 2019 27
CAREER SKILLS 7 TIPS TO NETWORK LIKE A PROFESSIONAL Building connections and expanding your network is vital in your career. It may be unnerving to be at an unfamiliar venue and reaching out to new people. However once you figure out how to make networking work for you, this can be one of the most effective ways to launch your career and build meaningful connections. TAP ON YOUR 01 02 GET INVOLVED ON CAMPUS EXISTING NETWORK Expand your social circle by being more Networking begins with building relationships involved in activities on campus, such as joining with people. What better way to start than to a student club. This gives you the opportunity leverage on your current contacts? Be active to connect with other students, advisers, Equipped with cutting-edge technologies and flexible setup Unleash your for both lab and office facilities, our newly opened research in class and get to know your classmates. Gradually grow your network by reaching out to mentors and even industry professionals. A leadership position may also open you to more hub located in Biopolis cultivates a trusting and collaborative potential in culture, enables agile and continuous innovation intelligence. your professors, seniors and relatives, who may already be well-established in their fields and interactions with others. developing Are you ready to be inspired and be motivated to reach can link you up with their connections. greater heights? ideas with JOIN NETWORKING GROUPS Visit careers.evonik.com and #HumanChemistry 03 04 START BEING SOCIAL global impact. on social media platforms for a career that enables you to AND EVENTS Be active on social networks, especially on create global impact. Make use of every opportunity to speak with LinkedIn. Join groups relevant to your industry, your seniors at school networking and alumni connect with other professionals, keep up with Exploring opportunities. Growing together. events. Participate in the NTU Xperience popular hashtags and even get involved in programme and connect with industry chat groups. professionals as you shadow them for a day on the job. VISIT YOUR CAREER GET YOUR OWN MAINTAIN THE 05 06 07 CONSULTANT CAREER MENTOR CONNECTIONS Take advantage of the Find yourself a mentor who Networking is an ongoing exclusive opportunity to can guide you to where process. The best outcome get connected with the you want to be. Join the is a genuine relationship industry through your NTU ConnectingMinds that is lasting and mutually Career Consultants. Tap mentorship community rewarding. Maintain active on their strong network of and link up with someone communication with your employers, hiring managers from the industry you are established contacts but and alumni to gain access interested in that can give remember to always keep to opportunities and insights you personalised career it professional. into how the industry works. advice and introduce you to their network. Learn how to network like a pro at CAO’s Network Your Way to Opportunities Workshops. CAREER TRACKS 2019 29
CAREER SKILLS NAVIGATING A RECRUITMENT EVENT Recruitment events like career fairs, recruitment talks and networking sessions offer you valuable opportunities to connect with recruiters and prospective employers. This could allow you to gain an advantage in the selection process. To excel in this environment, you need to be strategic by preparing well for the event to make the right impression. ON THE DAY • Dress professionally. Males should wear a shirt and tie. Females wearing skirts and dresses should ensure that they are of an appropriate length. • Wear comfortable shoes. • Bring along extra copies of your resume and contact cards to give to employers. DON’T... • Keep to yourself. Make full use of the opportunity to get to find out more about the organisations you are Be Part of the Bigger Picture interested in. DO... • Exclude any company too quickly. Most organisations As a leading global investor, we are the nation’s fund manager, tasked with the monumental • Research the participating organisations and their have a wide range of roles that could match with what responsibility of securing Singapore’s financial future. industry trends. you are looking for. • Find out what positions are being offered. • Appear ignorant by asking basic questions about what Embark on an exciting journey with GIC, where you will be supported in the pursuit of your passions, • Know your interests and what you would like to do. the company does. quest for knowledge and diverse experiences. Be part of impactful work that matters and build your • Have a strategy. Plan your route with a list of “must • Ask what companies can offer you. Instead, ask how career in an environment that values mentoring, collaboration and learning. visit” and “hope to visit” organisations. you can contribute to them. Graduate and Internship Programmes • Prepare an engaging elevator pitch to introduce • Ask personal questions that are irrelevant to the yourself. Be ready to tweak it to remain relevant to industry or job. the different organisations. • Display unprofessional or negative behaviour. • Have a list of questions that allows you to understand • Expect employers to shortlist you for an interview on the training opportunities, career paths, hiring process, Get ahead in the world of finance with access to an extensive global network the day itself. But make sure they have your contact company culture, skills and competencies required for and professional expertise, with opportunities in: details to follow up after the event. the position. • Be in casual attire and uncomfortable shoes. Compliance | Corporate Communications | Data & Analytics • Prepare and rehearse answers to common interview questions. Economics & Investment Strategy | Finance & Accounting | Fixed Income Human Resource & Organization | Investment Operations Private Equity & Infrastructure | Public Equities | Real Estate Risk & Performance Management | Technology Attend CAO’s Network Your Way to Opportunities workshops to be equipped with networking skills for your next event. 30 CAREER TRACKS 2019 careers.gic.com.sg
CAREER SKILLS WHAT TO DO IF YOUR INTERVIEWER IS A ROBOT? You have just submitted your job application and you receive an email from the recruiter. It is an invitation to submit your response for an automated interview. If you have never had one before, not to worry, we are here to break it down for you. WHAT IS IT Increasingly, automated interviews are becoming part of the recruitment process for many companies. Similar to phone and Skype interviews, automated interviews usually take place in the initial stage of screening and selection of candidates. However, unlike phone interviews that are typically conducted live with the recruiter, automated interviews are recorded with limited direct interaction with the interviewer. WHAT TO EXPECT CHATBOT INTERVIEW STRUCTURED VIDEO INTERVIEW You may be required to converse with a recruitment In a one-way video interview, you could be requested chatbot, providing information about your experience, to record a video of your responses to a series of knowledge and skills by answering pre-scripted automated, pre-loaded questions before the given questions through a messaging platform. In turn, deadline. In some cases, a practice test may precede the chatbot could provide answers to frequently asked the interview to familiarise you with the technology. questions about the job and hiring process. Your Your video responses would then be reviewed by the responses would subsequently be assessed by company before the next steps are determined. the employer. HOW TO HANDLE IT PLAN AHEAD HAVE WHAT YOU NEED Test your devices, microphones and AT HAND cameras beforehand to ensure that Have a printed copy of your cover they are working. Download any letter and resume with you. If you DO YOUR necessary software and make sure have prepared answers to common HOMEWORK you have the login details. Choose a interview questions, keep them Prepare for the interview quiet and conducive location so that close by so you can refer to them as you would for an you can fully focus on the interview. easily during the interview. in-person interview. Research the company and ensure that you STAY PROFESSIONAL KEEP AN EYE ON fully understand the job Keep in mind that all interactions THE CLOCK requirements. Be ready are recorded as part of the interview There is usually a time limit for with answers to common process although there is no face-to- automated interviews. So be interview questions and a face interaction. Dress appropriately, concise yet informative with your list of questions you may communicate properly and maintain answers and use your time wisely. have for the employer. your professionalism throughout. CAREER TRACKS 2019 33
CAREER SKILLS CAREER SKILLS EXCELLING AT INTERVIEWS ACE THE By now, you already know the drill: dress to impress and showcase your skills. But for many, job interviewing never ASSESSMENT CENTRE seems to get any easier no matter how many they have gone on. So here is a little tip on making job interviews feel less stressful: prepare in advance. The earlier you start, the more comfortable you would feel during the interview. GET READY AHEAD Assessment centres are part of the 01 RESEARCH THE COMPANY 05 OF TIME recruitment process adopted by Visit the company’s website to find out its background, Save yourself the panic of having to organisations, typically for graduates mission and the work it does. Speak to your Career Consultants, mentors and seniors to find out what it’s decide on an outfit or find a printer or management associate roles. that works on the day itself. Have like working in the industry or organisation. Read the everything ready at least one day press releases or news articles to learn about recent They are used to assess your strengths and abilities through a range of exercises, tests and interviews designed to before the interview. performance and industry trends. Develop a list of evaluate how suitable you are for the role. Some common types of assessment tools include: questions to ask the interviewers based on your research. • Pick out your interview outfit and • Group interviews • Case studies have it ready to wear one day • Presentations • Role plays before. Aim to look sharp, neat • Aptitude and psychometric tests • Team games 02 PRACTISE WELL and clean for every interview. • In-tray or e-tray exercises Prepare and rehearse answers to common interview • Make sure you have everything questions to get comfortable with talking about yourself. you need for the interview. Bring Attend interview workshops for tips on performing well DO YOUR RESEARCH FIRST IMPRESSIONS COUNT along extra printed copies of in interviews. Schedule a mock interview practice session your resume and necessary Research the organisation’s mission, values and A good first impression sets you ahead instantly. Dress with your Career Coaches and Consultants for feedback on documents. culture on the company’s website and social media. professionally and appropriately for the company you your body language, mannerisms and facial expressions. Gather information from a variety of sources to better are going to. Be punctual, and maintain a good posture • Arrive 15 minutes before your contextualise and interpret them. Try to also find out and body language throughout. interview. Plan your route ahead what assessment activities you can expect beforehand 03 BUILD RAPPORT of time. Factor in any potential to be better prepared. delays, and make sure to give BE MINDFUL Find out who your interviewers are and their backgrounds yourself a few extra minutes to beforehand. This demonstrates your interest and helps SHOWCASE YOUR VALUE As you interact with the other candidates, showcase do a quick mirror check in the you understand what your interviewers are looking for in a your strengths and ability to collaborate with others restroom and calm your nerves. The assessors are looking for candidates with the ability potential colleague. effectively. This demonstrates your confidence and to understand work tasks and take a suitable approach situational awareness as a team player. to meet their objectives. Draw on your personal 04 SEE YOURSELF IN THE ROLE knowledge and skills to show what you can bring to the organisation. While doing so, you should demonstrate NETWORK WITH CONFIDENCE Review your experiences and list out your skills and strengths, illustrating each with concrete examples. the following skills: Then, match your abilities with the required skillsets for the job. Doing this will help you better articulate why An assessment centre is also in part a social exercise, • Interpersonal effectiveness you are a good fit for the role and how you can add value to the organisation. so be prepared to participate actively during informal • Teamwork Frame your responses using the STAR approach: • Ability to manage strong personalities sessions, such as lunch and tea breaks. Prepare a • Situation: Set the context for the situation you were facing • Ability to draw out quieter ones short self-introduction to initiate conversation with • Effective communication others. Be pleasant, polite and professional. • Task: Describe the task you had to accomplish • Actions: Explain what you did, how you overcame the challenge and why you did it BE SINCERE AND MEMORABLE • Results: State the positive outcomes of your actions, emphasising your accomplishments and what you have learnt Follow up with the company and thank them for the opportunity. To make it more personal, you could share a short anecdote of your positive experience at the assessment centre. And don’t forget to emphasise your interest in the job! Attend CAO’s Increase Your Success at Interviews Prepare for your upcoming assessment centre with workshops to strengthen your interview skills. CAO’s Ace at Assessment Centres workshops. 34 CAREER TRACKS 2019 CAREER TRACKS 2019 35
CAREER SKILLS 4 THINGS TO CONSIDER BEFORE PURSUING POSTGRADUATE STUDIES As graduation nears, you may be considering furthering your studies for a postgraduate degree before joining the workforce. While starting work early may equip you with practical skills essential for the working world, postgraduate education could help you gain in-depth knowledge of the area of study. If you are thinking of pursuing postgraduate studies, here are several factors to consider. YOUR REASONS FOR 01 FURTHER STUDIES You need to be passionate about the subject matter. Studying in a Master’s or PhD programme is no easy feat and it may differ vastly from your undergraduate experience. Ensure that you fully understand the requirements and manage your expectations. 02 THE WORTH OF YOUR DEGREE Some jobs may require you to have postgraduate qualifications while others may place more value in relevant work experience. Find out more about the careers that you want to pursue, and consult your Career Coach and Consultants to see if postgraduate studies will make you a more employable candidate. Talk to working professionals with a postgraduate degree and find out if it has helped them in their jobs. 03 YOUR AREA OF STUDY 04 LOCAL OR OVERSEAS Decide whether you wish to pursue a general or Local universities allow you the convenience of a technical degree. A general degree may offer completing your studies in your home country, the flexibility of a good foundation to pursue a while institutions abroad offer the added career in a range of functions and fields, while advantage of overseas exposure. Do your certain professions may require specialised research on the various schools and consider technical degrees. So be clear about what you all the fees involved, such as tuition and want to gain out of this from the start. accommodation. Then, select the course that helps you to achieve your goals. CAREER TRACKS 2019 37
CAREER SKILLS CAREER SKILLS YOU GOT THE JOB! NOW WHAT? With a job offer acceptance in hand, how do you prepare yourself for your new job? Here are some tips to help you to start well in your career. UPGRADE YOUR WARDROBE You got the job, now you need to look the part. Recall what your employers and colleagues were wearing when you met them and try to follow accordingly. This allows you to project a positive image right from the get-go. STAY POSITIVE LIFELONG LEARNING The best way to make a good first impression is with a Though you have graduated, the learning for the rest positive attitude. Show your enthusiasm for your work of your life has only just begun. This is your chance to and organisation in your interactions with colleagues develop the skillsets you need for your career. and bosses. • HONE YOUR SKILLS • BECOME PART OF THE TEAM Pick up technical skills on the job. Polish your ALIGN WITH THE MANAGE YOUR TIME EFFECTIVELY Volunteer to help others out when you can to show written and verbal communication skills from formal them that you are a team player. workplace interactions with your colleagues. Improve WORKPLACE CULTURE Meeting deadlines and commitments is part and parcel of the working world. your presentations by finding out more about your Not everything will be spelt out To ensure you stay on top of things, you should: • BE A GOOD COMPANY CITIZEN audience’s expectations and incorporate them in clearly, so keep your eyes peeled for Build positive, productive relationships with those your discussion. • KNOW WHAT IS EXPECTED OF YOU around you. Stay above the fray and avoid office the unwritten rules of the workplace. Set clear goals and communicate regularly with your supervisor. politics, gossip and cliques. • CONTINUING PROFESSIONAL DEVELOPMENT Observe your colleagues: Understand the priorities, what you are supposed to do and how you are Sign up for training courses to stay ahead in the field • Do they keep to the stipulated expected to perform. • BUILD YOUR NETWORK and keep updated so that you will consistently add working hours or arrive early and Attend staff meetings, conferences and trade shows value to your job. If your industry requires professional • STRUCTURE YOUR WORK to interact with people from your organisation and stay late? qualifications, make plans to take courses to get the Be very clear about the end goal of your task, work out a plan to get there industry. Build a professional network that can aid in certificates you need. • Is there a protocol for requesting and execute it. your career development. time off? • EMAIL EFFECTIVELY • HAVE AN OPEN MIND • What is the email etiquette? At work, emails may be constantly incoming. Prioritising and managing Listen, ask questions, and be receptive to feedback the amount of time you spend on emails is a vital skill to keep track from your supervisors and colleagues. Manage your expectations, of everything. be flexible and fit in. • STAY ORGANISED Get more tips on how to start your career well with Set reminders for meetings and deadlines. Keep track of your work CAO’s Transition from NTU to Work workshops. progress with an Excel spreadsheet or a simple daily to-do list. 38 CAREER TRACKS 2019 CAREER TRACKS 2019 39
CAREER SKILLS CAREER SKILLS BEING AN ENTREPRENEUR What got you interested in entrepreneurship? How did you get started with your business? Hendri Zhang: Through NTU’s Masters of Science in MR: At the time I was getting ready for my PhD Defense, Technopreneurship & Innovation Programme, I learnt I heard about Entrepreneur First (EF) which is a start-up to create a start-up and build a company. I was also incubation programme that is supported by SGInnovate. exposed to the world of Technology Entrepreneurship As I was always passionate about entrepreneurship, in Silicon Valley and Shanghai. For the first time, I saw I applied for the programme and joined it after the possibilities of entrepreneurship and knew that the completing my PhD. way to achieving my dreams was through building a company that provides value to the community. What are some challenges that you faced in starting a business? How did you get started with your business? MR: Almost every start-up faces similar challenges HZ: I run an education technology start-up, Terracotta, in the beginning. It is always difficult to find the right which is an online education platform empowering people to work with and form a solid team. We often Hendri Zhang, co-founder of Terracotta Chinese language teachers and students to connect try to pair up with friends or people who have the same and conduct lessons online. Students enjoy the benefit background as us, though that may not be necessarily of learning at any time and anywhere. With the growing 02 MAKE YOURSELF VALUABLE appropriate for success of the business. Another major global trend of learning Chinese, I chose to start my The key is to make yourself valuable by having challenge is the lack of sufficient funding for early company in South East Asia because I think that the a skill that you can contribute to the start-up, stage start-ups and this can slow the progress of the digital revolution and the economic development here be it technical skills or soft skills. You need to business significantly. is starting. continuously hone it and add on new skills as you grow together with the company. Do you have any advice for students keen in What are some challenges you faced in starting entrepreneurship? a business? 03 ADD VALUE TO THE COMMUNITY MR: If you are really passionate about entrepreneurship HZ: My biggest challenge is finding a business partner and starting your own business, do not be afraid to start who shares my dreams and values with skills that The more you give, the more you get. Start by Mahdi Rasouli, Chief Technology Officer of Kinexcs it. You do not need a complete product or significant complement mine. I hope to have a group of passionate, thinking what you can give that is of value to the financial support to start. Start the process and validate fun and harmonious people working together to do community to facilitate a better society. It can your ideas, and if you are able to demonstrate that you something meaningful and valuable. Having a strong and be a simple product or service to help people do What got you interested in entrepreneurship? are a highly motivated and capable person with validated cooperative team is the foundation for great companies. things faster, better and cheaper. It can either Mahdi Rasouli: I have always been passionate about ideas, you will not have much difficulty in finding be a “2C” or “2B” type of business. entrepreneurship. I was greatly influenced by my the right partners and even raising funding for your Do you have any advice for students keen in family background, as my father is an entrepreneur, business. Remember this is going to be a long journey. entrepreneurship? DO SOMETHING THAT YOU ENJOY and educational background, having studied for my So be ambitious, strong and open to changes in the 04 HZ: If you are considering taking the entrepreneurship Bachelor’s degree in a college where most of the faculty right directions. path and are not sure how to go about doing it, my Choose something that you enjoy doing. If had their own technology-based companies. I was advice is to: you love what you are doing, you will enjoy always fascinated by the way they contribute to the the process and be more motivated to do it society through educating the youths and addressing continuously for a long period of time. the industry’s technological requirements. This interest BE WILLING TO BE TAKEN 01 continued when I had the opportunity to work with ADVANTAGE OF 05 DO IT FOR 10,000 HOURS great mentors in Singapore, such as Prof Louis Phee This is counter-intuitive for some but it is the and Prof Lawrence Ho Khek-Yu, who were both If you continuously do one thing for a long very mind-set that will do you good in the long fantastic entrepreneurs. period of time, you could become better in this run. The willingness to sacrifice first before field. If you build better products, provide better asking for any returns is the starting point for service and add value to the community, you any successful start-up. will definitely be rewarded handsomely. Source: This article is contributed by Mahdi Rasouli, Chief Technology Officer of Kinexcs. Kinexcs is a med-tech start-up building monitoring solutions Source: This article is contributed by Hendri Zhang, co-founder of Terracotta. Founded in 2017, Terracotta is an online education platform that specialises in to enhance rehabilitation, using high-resolution wearable devices to remotely monitor, track, analyse and report the progress of the patients who are Chinese language and empowers Chinese language teachers and students to connect and conduct lessons online. undergoing rehabilitation. 40 CAREER TRACKS 2019 CAREER TRACKS 2019 41
CAREER SKILLS THE FUTURE OF WORK CAREER SKILLS 5 TIPS FOR INDUSTRY 4.0 MILLENNIALS TO THRIVE Industry 4.0, or the fourth industrial revolution, focuses on smart technologies that are IN THE GIG ECONOMY transforming the manufacturing industry. The resultant “smart factories” are characterised by interoperability, information transparency, technical assistance by smart machines and decentralised decision making. In this new era of industry, humans are envisioned to work The gig economy allows individuals to generate income by working on a project basis hand-in-hand with autonomous robots, Internet of Things, data monitoring, cognitive computing, 3D printing and which provides work-life integration – something that many professionals aspire to in nanotechnology and other emergent technological tools to increase efficiency, predict and pre-empt problems, and their career. This form of work arrangement continues to attract millennials and leads to ensure fewer disruptions. workforce transformation. As the gig economy grows, companies are changing the way they work and tend to outsource marketing, design, web development and customer service gigs. For freelancers, they have the autonomy to choose their projects and the flexibility to work anywhere and at anytime. While it sounds fascinating, freelancing is not for everyone. Think over these questions before you embark on this journey: • Do you want full flexibility of your schedule? • Are you tech savvy? • Do you want to set your own income expectation? • Do you want to be your own boss? • Can you take responsibility for your own work? It takes true grit to be a successful freelancer but it can be very rewarding. To get you started, here are five tips to thrive in the gig economy. 01 BUILD YOUR PORTFOLIO 02 BE ONLINE GROWING MOMENTUM IN SINGAPORE Your portfolio is your tool to market yourself List your services on freelancing marketplace Industry 4.0 has been gathering momentum among Singapore-based industrial firms, which has made Singapore and increase your chance of getting a gig like ZomWork. These platforms provide the a hotspot for Advanced Manufacturing. Singapore was ranked fifth for manufacturing value-added in the 2017 project. Consolidate your past work and tools to make freelancing easier. List your Bloomberg Innovation index1. By moving its industrial base up the value chain, Singapore is on track to strengthen showcase them when you are pitching for services for free, bid for projects, chat with its position as the leading industrial hub for companies worldwide2. This spells promising career prospects for new projects. If you do not have a portfolio, gather potential clients and get paid securely upon graduates who are prepared to take on the new economy. testimonials that can attest to your key project completion. strengths or start your own project relevant FUTURE CAREER OPPORTUNITIES to your skill set. 04 GET INSURANCE COVERAGE Data analysts will be sought-after for their ability to For entrepreneurs, the platform connecting goods and Protect yourself from loss of income due to crunch numbers with business intelligence and translate services to people is constantly evolving and speedy 03 PLAN YOUR FINANCES WISELY illness or injury. As a solopreneur, there are dashboards of charts and figures into effective action adaptation is the key. The idea of convenience and Calculate your daily expenses and set a target freelance income protection insurance that you plans. Engineers, who are valued for their logical skills sharing means that people who want to start a new to achieve. As an aspiring freelancer, it takes can purchase at an affordable rate. and professionalism, will be needed to devise processes business need to look at the realm of social selling and time to build your business so start with a or procedures that connect proofs of concepts to the the provision of hassle‐free cashless transactions and realistic goal of $2,000-$3,500 per month. implementation and actualisation of designs seamlessly. funding, made possible by FinTech and cyber‐currencies. The need for collaborative efforts of non‐engineering In this regard, the future career opportunities of Industry 05 BUILD RELATIONSHIPS colleagues from the marketing, business development 4.0 are linked to the other disruptive technologies — Be proactive in communicating with your clients and keep them informed of the progress. When the and logistics departments means exciting prospects for multiplying their impact mutually towards not just an project is completed, do keep in touch with them so you can be top of their mind whenever they need business, sciences and humanities graduates as well. industrial revolution but also perhaps something much your services. greater than any social phenomenon in history. Source: This article is contributed by ZomWork, a one-stop online gig work marketplace. A joint venture between Singapore Press Holdings (SPH) and ZBJ 1 Economic Development Board, 2018. Retrieved from https://www.edb.gov.sg/en/our-industries/industries-and-key-activities/advanced-manufacturing.html Network Inc, ZomWork aims to connect companies with the right talent in areas such as design, IT, marketing, copywriting, video production and more. 2 Ibid. 42 CAREER TRACKS 2019 CAREER TRACKS 2019 43
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