Long-Term Care Home Licensing Framework - Capital Planning Branch Foundational Briefing September 2020 - Ontario's Long-Term Care COVID-19 ...
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Ministry of Long-Term Care Long-Term Care Home Licensing Framework Capital Planning Branch Foundational Briefing September 2020
Highlights of the Licensing Program The foundation of the Licensing Framework is a legislated risk based assessment that underlays any licence or approval issued by the Ministry. • The Long-Term Care Homes Act, 2007 (LTCHA) and Ontario Regulation 79/10 requires that all long-term care (LTC) beds be licensed or approved by the Ministry and also establishes the framework for this process. • As of May 2020, there are 627 long-term care (LTC) homes in Ontario with approximately 78,890 beds. • The Licensing Program is currently focused on: • Licensing activity relating to 210 LTC homes of which: • 60% is attributed to creating new licensed capacity through re/development projects • 40% relates to licence transfers, changes in controlling interest, temporary licences and licence amendments, management contracts, beds in abeyance, and specialized units • Identifying measures that would reduce processing times to further support the Premier’s commitment to end hallway medicine and expand LTC by 15,000 in the next five years. • Transformation of the licensing program to improve stakeholder confidence, align with Ontario’s Digitization Strategy and burden reduction efforts; • Strategizing approaches to sustain bed capacity as the expiration of over 26,000 beds approaches in 2025. 2
LTC Licences and Approvals The Ministry is able to address immediate and longer-term capacity needs through distinct licensing approaches. Approval Licence - Issued by the Minister - Issued by the Director -Authorizes premises to be used - Applies to for-profit and for a Municipal or First Nations non-profit homes Homes only for a specified # of - Transferrable (subject to beds Ministry approval) -No fixed term - Term of up to 30 years -Cannot be transferred Temporary Licence Temporary Emergency -Issued by the Director to a LTC Licence home or stand alone home -Issued by the Director to -Used to authorize: any LTC home or stand alone 1. Premises to be used as a - Used to authorize: LTC home on a temporary 1. Premises to be used as basis a LTC home on a 2. Temporary additional beds temporary basis at a LTC home 2. Temporary additional - Term of up to 5 years and beds at a LTC home 3 cannot be transferred. - Term of up to 1 year
Principles of the LTC Licensing Framework The LTCHA, Regulation and related policies provide for a robust LTC licensing framework. • A LTC Home Licence provides the Licensee with: 1. The rights to operate the home; and, 2. A committed funding stream (under current Ministry funding policies); and, 3. The ability to monetize the licence by (transferring/selling the licence, subject to Ministry approval) all for up to 30 years (in accordance with the LTCHA and Regulation 79/10 and subject to Ministry approval where required.) • The licensing framework enables a due diligence process to determine the competency of the Licensee to operate a LTC home without compromising the delivery of care and services to residents. • At the core of the licensing framework are three key decision variables: 1. An assessment of the competency of the Applicant/Licensee 2. Public interest tests 3. A decision by the Director to issue a licence • These elements also ensure that the safety and security of residents, remains critical when deciding on the issuance of a licence. 4
Licensing Framework – At A Glance With the exception of temporary emergency licences, the LTCHA stipulates the same approval requirements regardless of the scale or magnitude of activity. The Minister agrees that there is a need for beds in the area. A licence or approval can only be issued by the Ministry once these requirements are met. The Minister establishes that the impacts of concentration of ownership and sector balance are in the public interest. Changes to the The Director reviews the past conduct, operational and ownership or financial competency of the proposed licensee, including controlling interest of a any individual with controlling interest in the licensee. licence, location of beds, or management of a home, will trigger a licence review. The Director has considered any feedback from a public consultation relating to the licensing proposal. 5 *See Appendix D for further information.
Licence Review Process Licence activity and requirements of the LTCHA vary by the type of LTC home provider: some or all of the activities below will be included in the ministry’s licence review process. Public Consultation s.106 For non-municipal (if required) homes, Director Decision on Issuance of a Licence/ Undertaking Minister’s Determination s.96 and s.97 Review Decision - On the need for beds, process process sector balance and concentration of ownership For municipal homes, the Director’s Determination s.98 Minister’s decision on - Licensee Attestations undertaking or any -Financial Review municipal approvals. -Review from: Legal Services Branch, LTC Inspections Branch, Financial Management Branch, Ontario Health Oversight Branch 6
Applying the Licensing Principles during Pandemic The Ministry is able to leverage provisions relating to temporary emergency licences and management contracts to support LTC Homes during the pandemic. • Temporary emergency licences enable the Director to respond to needs for immediate LTC bed capacity for up to one year. • As hospitals were preparing for an influx of COVID-19 related intakes, temporary emergency licences quickly enabled the creation of additional bed capacity and the subsequent transfer of ALC patients from hospitals to LTC homes. • A total of 97 spaces were created in 69 LTC homes. • LTC homes identified unlicensed rooms or family rooms/palliative care rooms that could be repurposed for resident accommodation. • Management contracts • To date, 10 LTC homes engaged with hospitals for management of the home while in a COVID related outbreak and for infection control support. • This represented the first time for hospitals to provide management services to LTC homes. • Provisions in the emergency order enabled the Director to approve the management agreement within days of Homes/Hospitals identifying a proposed management arrangement. 7
LTC Licensing – Chronology of Pandemic Response Actions Working with LTC homes, LHINs and hospitals to enable capacity and professional expertise to LTC homes facing extreme Covid-19 challenges. Mar 16, 2020 Commence outreach to Mar 22, 2020 - Apr 23, 2020 LHINs to identify 97 temporary emergency licences unused LTC bed capacity issued to 69 LTC homes May 29, 2020 - Jun 17, 2020 in LTC homes Execution of agreements to approve management of 10 LTC homes by hospitals Mar 1, 2020 Apr 2, 2020 Jun 30, 2020 LTC Capacity Form released to sector (alongside Memo from Minister Fullerton) for homes to pro-actively identify Mar 22, 2020 any unused capacity available Commence outreach to LTC Licensees directly on potential additional capacity identified by LHINs – Jun 15, 2020 Commence issuing temporary Hawthorne and emergency licences. North York General Hospital Jun 1, 2020 Jun 13, 2020 Jun 4, 2020 Jun 17, 2020 Downsview and Orchard Villa and Camilla Care and Woodbridge Vista Care and Humber River Hospital Lakeridge Health Trillium Health Partners May 29, 2020 - Jun 17, 2020 William Osler Execution of agreements to approve management of 10 LTC homes by hospitals Jun 5, 2020 Jun 12, 2020 Forest Heights and Extendicare Guildwood and Jun 16, 2020 May 29, 2020 St. Mary's Hospital Scarborough Health Network Eatonville and River Glen Haven and Unity Health Centre Southlake Regional Health Centre Jun 8, 2020 8 Altamont and Scarborough Health Network
Context for Transformation The current LTC sector landscape presents opportunities for the Ministry to move forward with changing how licensing reviews are conducted. • Since 2010, Licensing, Policy and Development Branch (LPDB) has processed an estimated 2,940 licence related transactions. • Stakeholders have expressed concern with the current process citing it is time intensive, not transparent, timelines are non-committal, and that application requirements are not consistent with the scope of the transaction (i.e. transferring 5 beds vs. building a new home). • Stakeholder confidence during the development process may be low as the timing of Ministry approvals can adversely impact construction/building timelines. • Through process improvement, LPDB has identified and implemented strategies that will better align the program with provincial priorities that focus on generating LTC capacity, eliminating hallway healthcare, improving stakeholder experience and reducing red tape. 11
Licensing Transformation Roadmap Transformation of the licensing program relies on a critical analysis of each program, policy and process element to identify how it can be made more effective and efficient. 12
Continuous Improvement The Ministry continually reviews and refines the LTC Licensing Framework to meet the needs of internal and external stakeholders. • Stakeholder feedback has centered on the length of approval processes, which is perceived as a barrier to moving capital projects from the planning to the building phase. • Additional changes are being considered to further streamline the licensing review process including regulatory changes related to the requirement to consider LHIN input on licensing requests and minimizing administrative burden for the ministry and stakeholders (e.g. bed in abeyance, financial reviews - see Appendix D). Improvements to Date Multi-Stream Licensing Improving Transparency Public Consultation Review and Licensee Experience Modernization • Evolving from a “one size fits all • Kick-off meeting with Licensee • Legislative amendment as of July 1, review model” to a “risk-based outlining the licence review 2019 modernize the way the multi-stream licensing model” for process. ministry seeks public feedback on LTC development projects, resulting • Acknowledgement Letters sent to licensing activities by allowing in rapid progress for eligible low- Licensee to clearly outline project additional/alternative formats; and risk LTC Projects from the LTC details, required documents and provide discretion to the Director planning to building phase next steps. to determine the best format for • (See Appendix E). each individual circumstance. 13
2025 Licence Expirations The program area is identifying strategic options to mitigate risks of disruption to LTC care and capacity. Critical Dates Licences for approximately 26,531 beds in 257 Planning, data gathering and options LTC Homes will expire. 2020 - 2021 June 30, 2025 June 30, 2022 LTCHA Requirement: Three years before a licence expiration, the Ministry must provide notice of it’s intention to provide a new licence or not. • Building on the ministry’s successful approach for licenses expiring in 2020, the Licensing, Policy & Development branch has initiated strategic planning for licenses expiring in 2025 with the aim of: • Creating opportunity in the sector and strengthening sector partnerships; • Reallocating any LTC beds before they are expected to come out of operation in 2025; and • Ensuring the Ministry and sector’s legislative compliance while maintaining continuity and quality care for all LTC residents in Ontario. 14
Appendices 15
Appendix A: Licensing Sector Profile Sector Breakdown Market Concentration For-profit beds: 41,856 57 % Provincial Index 375 Non-profit beds: 37,028 43 % Indexes
Appendix B - LTC Licence Term issued in 2010 • In accordance with the LTCHA, all LTC homes must be licensed or approved. • A Licence can have a fixed term of up to 30 years. • The terms of licences issued in July 2010 varied by the structural classification of the LTC home. Structural Classification* Term of Licence New Beds** - Built since 1998 to current design standards 30 years** A Beds** – Built prior to 1998, but almost meets current standards 25 years** B Beds – Substantially exceed 1972 standards but do not meet A-bed criteria. 15 years C Beds – Meets 1972 design standards 15 years Upgraded D – Upgraded through the 2002 D Bed program but do not meet the 10 years 1972 design standards D Beds – Do not meet 1972 design standards, and were not upgraded. Upon 4 years expiration, these beds did not receive a new licence unless they redeveloped to meet current design standards. Note: * For the purpose of issuing licence terms in 2010, the LTCHA also outlined the term of a licence for homes with more than one structural classification, these are not reflected in the above table. ** In January 2015, the LTCHA was amended and licence terms were extended by an additional five years for “New” and “A” subject to the requirements of the LTCHA (s.193.1) 17
Appendix C: Minister & Director Requirements for Licensing Activities Minister’s Public Public Meeting(s)/ Director’s Determination of Eligibility of Licensing Activity Interest Consultation the Licensee/Applicant Determination(s) Regular Licence Yes Yes Yes Municipal/First Nation No Approval Note: Director provides the Minister with input received from the LHIN and the Yes (s. 96 only) Yes Service Area Offices (for compliance and inspection information) to support the Minister decision on issuing an Approval. Temporary Licence Yes No Yes Temporary Emerg. Yes No No Licence Acquisition of Controlling Yes (s. 97 only) No Yes Interest Agreement to Approve a Yes (s. 97 only) No Yes Management Contract 18
Appendix D: Licensing Activities Requiring Ministry Approval The LTCHA requires the same approval processes regardless of the scale or magnitude of activity. New licence, Transfer a Relocation of Transfer Hiring/ Activity change in LTC home or LTC home for shares of a Retaining a Closing a LTC bed capacity beds under a redevelopme LTC home management Home or licence LTC licence nt licensee company term A Closure Agreement is required Requires the with the Results in a Results in a issuance or May results change in change in ministry. amendment in a change Implications the licensee location of Management Approval is Licensing of a licence/ in controlling or location of the beds and contracts also required temporary interest, beds and requires require if the closure licence/ which reissuance or reissuance of approval notice is less temporary requires amendment licence/ than five emergency approval of licence(s) approval years and licence before the licence expiry. 19
Appendix E: LTC Long-Stay and Short-Stay Program • Long-Term Care homes can offer Long-Stay and Short-Stay Programs. • Long-Stay and Short-Stay programs can be offered under all Approval and Licence Types (i.e. Approval, Licence, Temporary Licence, Temporary Emergency Licence, Short-Stay Authorization). • The Act and Regulation outline specific requirements for each of the programs (e.g. admission criteria, wait list rules etc.) Program Usages Descriptions Long-Stay Long-Stay Beds Created to enable occupancy by residents who need long-term care on a continuous basis. Short-Stay Interim Beds Created to provide increased LTC capacity for Alternate Level of Care (ALC) patients (i.e., no longer require acute hospital care), and who are eligible for long-stay admission but are on a waiting list for a LTC home. Convalescent Created for persons who need time to recover strength, endurance or Care Beds functioning and who are expected to return to the community within 90 days. Respite Beds Created for persons who have caregivers who require temporary relief from their caregiving obligations or persons who require temporary care in order to continue to reside in the community. Residents in respite beds are expected to return to their residences within 60 days after admission. 20
Appendix F: Financial Review Policy Refinements Evaluation of the financial framework is critical to ensure that it functions as efficiently as possible without compromising the level of risk assessment. This allows us to keep pace with internal and external trends. Refinements Current Status First Pilot: Early 2018 1. Process: Modified financial reviews for public companies. Implemented: April 2018 2. Process: Utilize previously submitted financial information in place of requesting all documents for subsequent Implemented early 2018 financial reviews. Transition to requesting financial information in soft copy only. 3. Policy: Updated financial requirements for redevelopment projects • Removed provisions relating to disclosure of 3 highest salaries and insurance requirements Implemented May 2019 • Removed requirement for accountant review of financial Projections to align with Canadian accounting guidelines 4. Process: Lender Support- consultations with lenders to explore potential overlap of analysis processes. Completed (May 2019) 5. Policy and Process: Consultations with Deloitte to identify areas of continuous improvement in the financial Ongoing reviews. 6. Policy: Further refinements to financial requirements • Remove requirements to disclose material credit agreements and to identify any risk of loss of charitable status as these would be disclosed in audited financial statements. • Remove requirements to submit year to date financial statement. Completed January 2020 • Remove requirements to disclose occurrences of bankruptcy/insolvency and shift requirement to Deloitte to perform bankruptcy search. • Remove calculation of ratios Refresh the Financial Guidelines For Licensing Reviews to incorporate any changes from #3 and #5 above. (The Target completion (June 2020 Financial Guidelines are the detailed policy guidelines for licence transfers) 21
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