IPLOCA London 2018 52nd Annual Convention
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IPLOCA REGISTRATION BROCHURE 52nd Annual Convention London 2018 10 - 14 September 2018 courtesy of visitlondon.com
Contents Message from the President 4 London 7 Convention Programme 8 Business Meetings, Social Functions 9 Dress Code 9 Tour Programme 11 Golf Tournament 19 Hotel & Room Information 20 Convention Registration Information 28 Cancellation Terms & Conditions 30 Passport & Visa Requirements 30 Getting to the Hotel 32 General Information 34 Convention Sponsorship 39 2 courtesy of visitlondon.com
Welcome to IPLOCA’s 52nd Convention The IPLOCA Convention is a unique forum for Regular Members, Associate Members, Corresponding Members, Academic Members, Honorary Members, Media Partners and guests to gather together during five days to share experiences and hold business meetings in an informal setting. During a series of technical sessions, meetings, social events and tours, senior executives from the pipeline industry, accompanied by their spouses, are able to have an update of the current status of our industry while building relationships, networking and sharing ideas with their peers from all over the world. At the Open General Meetings on Thursday and Friday high profile speakers will focus on projects being developed, share experiences of projects undertaken, future large projects and trends in the current economic environment. IPLOCA awards will also be presented at the convention to recognise the most significant achievements and contributions of our members to the pipeline industry. 3
Message from the President I am delighted to invite you to the 52nd IPLOCA Annual During our Open General Meetings we have a variety of I extend my sincere thanks to our sponsors - both those Convention in one of the greatest cities in the world… speakers who will give presentations on new projects, who have given their continued support, and those who London, the capital of the United Kingdom. With over latest industry developments and key achievements, as have recently joined us, who I warmly welcome. It is only 13 million international visitors a year, I can ensure you well as market outlook and analysis. We will also update through your generosity that we are able to create this everyone will receive a very warm welcome. you on a number of IPLOCA initiatives and the latest unique programme of events. developments surrounding our construction guidance Our conference hotel, the Park Plaza Westminster Bridge Online registration opens on 1 June. Please register early document ‘The Road to Success’. At the Annual General London, is located at the heart of Westminster directly to secure your choice of tours as we expect demand for Meeting we will also present an update on the ‘Fit for the adjacent to the Houses of Parliament. It’s a fantastic central places to be high this year. I would also recommend you Future’ 5-year business plan, together with committee location to complement an excellent business programme, download the convention app, which will be available from updates, and will announce which students have been coupled with a number of interesting tours of some of the 10 August. selected to receive the 2018 IPLOCA Scholarships. best attractions in London. We have selected Hampton During the course of the week, we encourage you to take Court Palace and Kew Gardens, The National Gallery, a Last but not least, I am delighted that we will be full advantage of all that this incredible cosmopolitan city Thames River Cruise, Windsor Castle, Kensington Palace, recognising and celebrating excellence in our industry with has to offer. Buckingham Palace and many other places of interest to a number of awards; with health and safety sponsored give you both an enjoyable and productive experience in by Chevron; environmental sponsored by Shell; and the I am looking forward to seeing you in London! London. IPLOCA award for ‘Excellence in Project Execution’. During the week we will be facilitating a number of Warm regards, business to business events as well as holding the popular golf day on Wednesday. Andrew Ball IPLOCA President 2017-2018 4
London One of the world’s major cosmopolitan cities, London A turbulent century of civil war, plague and fire followed Many of the city’s treats are to be found away from the manages to exude a spirit that is both fundamentally the Gunpowder Plot to assassinate King James I in 1605. centre. The East End in recent years has become renowned British and yet strikingly multicultural. With the advent of the Georgians in the early 18th century for contemporary art and music, with its avant-garde Mesolithic remains dating back 6,500 years have been came stability and the building of the British Empire. A nightclubs, bars and galleries clustered around Shoreditch, recently unearthed, however, the first documented settlers period of great prosperity continued through the reign of Dalston and Hackney. Head southwest and you’ll find on the banks of the Thames were the Romans. The small Queen Victoria and into the first half of the 20th century. bucolic Richmond Park and the botanic marvels of Kew port of Londinium was founded around 43 AD but was It was brought to an end with World War II and the Blitz. Gardens. For sporting events and concerts, the city is subsequently razed to the ground in 61 AD by the Celtic London has risen out of the rubble to once again be one ringed by Wembley Stadium, Queen Elizabeth Olympic Park, queen and British folk hero Boudica in her failed uprising. of the wealthiest and most cosmopolitan cities in the the O2 Arena and Twickenham. The city is also home to the It was resurrected to become the capital of the Roman 21st century. iconic football clubs of Chelsea, Arsenal and Tottenham. province of Britannia in 100. At its height, Roman London With its kaleidoscope of cultures and over 300 languages London is a lively, welcoming city with something for had a population of around 60,000 but was abandoned spoken, London remains the ‘clearing-house of the world’, everyone: history, culture, fine food, sport and good times! in the early 5th century with the decline of the empire. as described by statesman Joseph Chamberlain in 1904. The Saxons began rebuilding London around 500 and The poet Wordsworth, as he gazed upon the city from it once again prospered, despite repeated Viking raids. Westminster Bridge early one morning, declared it ‘A It finally fell to the Normans in 1066. sight so touching in its majesty; // Ships, towers, domes, The buried ruins of an amphitheater and baths were theatres, and temples lie / Open unto the fields, and to the unearthed in modern times but almost nothing is left of sky.’ Today, those great landmarks are accompanied by the city’s Roman fortifications and a huge basilica larger contemporary architecture, such as The Shard, the ‘Walkie- than St Paul’s Cathedral. The Saxons built the original Talkie’, the ‘Gherkin’ and the London Eye. Westminster Abbey and St. Paul’s Cathedral, although both The classic London icons of black cabs, red double were subsequently rebuilt. The Normans were builders decker buses, Piccadilly Circus, the Houses of Parliament of castles, including the Tower of London’s famous and the Changing of the Guards at Buckingham Palace White Tower. can all be found in the West End. This area of London Subsequent years saw London become England’s dominant also boasts world-class places to shop, such as Oxford city, with Whitehall Palace and the Tower of London the Street, Knightsbridge, Carnaby Street and Covent Garden. seats of power. Progressive kings wrought changes to the London also has an exceptional cultural variety with some city’s architecture and during the reign of Elizabeth I in the of the world’s finest museums, galleries and theatres. A 16th century, London became known as a cultural centre, vibrant, ever-changing foodie scene provides flavours and mostly thanks to Shakespeare and his fellow playwrights. fragrances from around the world whilst the traditional culture of the city can be experienced in its many historic pubs and markets. 7
Convention Programme Convention Programme Sunday 9 September Friday 14 September 09:00 – 10:00 Executive Committee Meeting (IPLOCA executive committee members only) 09:00 – 09:45 Annual General Meeting 10:00 – 15:00 Board Meeting 1 (IPLOCA board members only) 09:00 – 14:00 Ladies Brunch (ladies only) 18:30 – 23:00 Board of Directors Dinner (IPLOCA board members & spouses only) 10:15 – 12:45 2nd Open General Meeting Monday 10 September 12:45 – 15:15 IPLOCA Membership Cocktails & Lunch (member representatives only) 08:45 – 17:30 Tour 1 – Hampton Court Palace and Kew Gardens 15:30 – 16:00 Board Meeting 3 (IPLOCA 2017-2018 and 2018-2019 board members) 08:30 – 12:00 Tour 2 – City of London and The National Gallery 16:00 – 17:30 Board Meeting 4 (IPLOCA 2018-2019 board members) 13:00 – 17:30 Tour 3 – Churchill’s Cabinet War Rooms and Imperial War Museum 19:00 – 20:00 Gulf Interstate Cocktail Party 18:00 – 19:00 First-time Attendees Reception (first-time attendees only) 20:00 – 24:00 Final Banquet 19:00 – 20:00 Welcome Cocktails 23:30 – 04:00 Dancing ‘til Dawn 20:00 – 23:00 Worldwide Group Welcome Dinner Tuesday 11 September 08:30 – 16:30 Tour 4 – Windsor Castle 10:00 – 13:00 Tour 5 – Buckingham Palace NEW for 2018! Business to Business Meetings (B2B) and Poster Sessions 13:30 – 17:30 Tour 6 – Victoria & Albert Museum and Science Museum We will be holding our first B2B and poster sessions event on Thursday afternoon. Delegates 18:30 – 23:00 President’s Dinner (by invitation only) will be able to book 10-minute one-to-one appointments with potential buyers, suppliers, operators and contractors and will also have the opportunity to participate in some poster Wednesday 12 September session presentations. Both sessions will provide great networking opportunities to build and 07:00 – 16:00 Maats/Liebherr Golf Tournament retain relationships with the various customers in the global markets we represent. 09:00 – 17:30 Tour 7 – Exploring London 10:00 – 13:00 Tour 8 – Buckingham Palace If you are interested in taking part, please indicate your interest when registering 14:00 – 17:15 Tour 9 – Diana: Her Fashion Story and Kensington Palace for the convention. 17:30 – 18:30 World Federation Meeting (by invitation only) IPLOCA Convention App Thursday 13 September The convention app will be accessible as 09:00 – 12:30 1st Open General Meeting of 10 August. We encourage all delegates 13:15 – 14:45 CRC-Evans Luncheon to download the app and take advantage 15:00 – 16:00 B2B Meetings and Poster Sessions of all the features that are available. 16:15 – 16:45 Election Meetings (member representatives only) 17:15 – 17:45 Board Meeting 2 (IPLOCA board members only) 18:30 – 20:00 PipeLine Machinery International Cocktails 20:00 – 23:00 Caterpillar Party 8
Business Meetings Social Functions Sunday 9 September Dress code Sunday 9 September Dress code 09:00 – 10:00 Executive Committee Meeting (IPLOCA executive committee members only) Smart casual 18:30 – 23:00 Board of Directors Dinner (IPLOCA board members & spouses only) Smart casual 10:00 – 15:00 Board Meeting 1 (IPLOCA board members only) Smart casual Monday 10 September Wednesday 12 September 18:00 – 19:00 First-time Attendees Reception (first-time attendees only) Smart casual 17:30 – 18:30 World Federation Meeting (by invitation only) Smart casual 19:00 – 20:00 Welcome Cocktails (open to all) Smart casual Thursday 13 September 20:00 – 23:00 Worldwide Group Welcome Dinner (open to all) Smart casual 09:00 – 12:30 1st Open General Meeting (open to all) Business suit Tuesday 11 September 15:00 – 16:00 B2B Meetings and Poster Sessions (delegates only) Business suit 18:30 – 23:00 President’s Dinner (by invitation only) Black tie/formal 16:15 – 16:45 Election Meetings (member representatives only) Business suit Wednesday 12 September 17:15 – 17:45 Board Meeting 2 (IPLOCA board members only) Business suit 07:00 – 16:00 Maats/Liebherr Golf Tournament (pre-registration required) Golf attire Friday 14 September Thursday 13 September 09:00 – 09:45 Annual General Meeting (open to all) Business suit 13:15 – 14:45 CRC-Evans Luncheon (open to all) Business suit 10:15 – 12:30 2nd Open General Meeting (open to all) Business suit 18:30 – 20:00 PipeLine Machinery International Cocktails (open to all) Casual 12:30 – 15:00 IPLOCA Membership Cocktails & Lunch (member representatives only) Business suit 20:00 – 23:00 Caterpillar Party (open to all) Casual 15:15 – 15:45 Board Meeting 3 (IPLOCA 2017-2018 and 2018-2019 board members) Business suit Friday 14 September 15:45 – 17:15 Board Meeting 4 (IPLOCA 2018-2019 board members) Business suit 09:00 – 14:00 Ladies Brunch (ladies only) Smart casual 19:00 – 20:00 Gulf Interstate Cocktail Party (open to all) Black tie/formal 20:00 – 24:00 Final Banquet (open to all) Black tie/formal 23:30 – 04:00 Dancing ‘til Dawn (open to all) Casual Dress Code IPLOCA Dress code Men Ladies Black tie/formal Tuxedo Long dress/evening wear Business suit Jacket/business suit and tie Business suit, dress or trousers Smart casual Jacket, tie optional Business suit, dress or trousers Casual Relaxed clothing, trousers/shorts/ Relaxed clothing, trousers/shorts/ jeans and comfortable shoes jeans/dress and comfortable shoes Dress code for all tours: casual with comfortable walking shoes, waterproof jacket or umbrella. 9
Tour Programme Spectra Our Destination Management Company, Spectra, has put together a superb tour programme for you. 12-15 Hangar Green If you have any other requirements for private touring, transportation or hospitality services, please London W5 3 EL contact Caroline Perkins, caroline.perkins@spectra-dmc.com who will be pleased to assist with Tel. +44 (0)20 8601 2400 any arrangements. www.spectra-dmc.com Monday 10 September Tuesday 11 September Wednesday 12 September Tour 2 City of London Tour 5 Tour 8 and the Buckingham Palace Buckingham Palace Tour 1 National Gallery 10:00 – 13:00 Tour 7 10:00 – 13:00 Hampton Court Palace 08:30 – 12:00 Tour 4 Exploring London and Windsor Castle including Tour 3 Kew Gardens 08:30 – 16:30 Tour 6 Thames River Cruise Tour 9 Churchill’s 08:45 – 17:30 Victoria & Albert Museum 09:00 – 17:30 Diana: Her Fashion Story Cabinet War Rooms and and and Science Museum Kensington Palace Imperial War Museum 13:30 – 17:30 14:00 – 17:15 13:00 – 17:30 Dress code for all tours: casual with comfortable walking shoes, waterproof jacket or umbrella. IMPORTANT! If you are unable to participate in a tour you have registered for, it is essential that you notify the staff at the Registration Desk at least 24 hours prior to the departure of the tour. Each ‘no-show’ prevents us from offering a place to someone on the waiting list. Thank you for your cooperation. 11
Tour 1 – Hampton Court Palace and Kew Gardens Tour 2 – City of London and the National Monday 10 September Gallery 08:45 – 17:30 including lunch Monday 10 September Travel time to the palace is approximately 1 hour 08:30 – 12:00 depending on traffic. In marked contrast to the original Tudor section of the palace, the large majority of the building was remodelled in the 17th century, with the help of Sir Christopher Wren, for the monarchs William and Mary whose apartments can be visited today. The gardens at Hampton Court are a subtle mix of 500 years of royal gardening history. Henry VIII began to establish the structure of the gardens in 1529 out of their agricultural origins and they remain to this day very much as he conceived them. The Privy Garden, the king’s private garden, has been restored to the way it appeared when it was completed for William III in 1702, using the original varieties of plants. Upstream from London, on the banks of the River Thames, After lunch the tour will continue with a visit to Kew lies Hampton Court Palace, a large rambling medieval Gardens, a world-renowned centre of horticultural This panoramic drive spans nearly 2000 years of history palace built by Cardinal Wolsey, one of Henry VIII’s richest research, training and conservation, as well as a source and will pass by London’s major sights and places of and most powerful subjects. Hampton Court was Henry’s of delight to visitors. The Royal Botanic Gardens were interest, including Westminster Abbey, the Houses of favourite country house and one of the most impressive first established for the delectation of royalty in 1759 by Parliament - the seat of Britain’s government, Big Ben palaces in his kingdom. Much of the Palace still exists Lancelot ‘Capability’ Brown, one of England’s greatest (currently under renovation) and Whitehall, which links today including the magnificent Tudor Hall and kitchens. landscape gardeners. He designed over 170 parks, many of Parliament Square with Trafalgar Square, the geographical which still exist. Nominated a UNESCO World Heritage Site centre of London. The tour also includes the major West in July 2003, the gardens contain 121 hectares (300 acres) End shopping areas, the theatre and cinema district around of gardens and botanical glasshouses and numerous listed Piccadilly Circus, the Strand, the Royal Parks and the buildings. Kew holds what is considered the ‘largest and Queen’s London home, Buckingham Palace. most diverse botanical and mycological collections in the world’ including 30,000 different kinds of plants ranging London’s story began with a small Roman settlement from extensive hothouse collections and formally patterned in the first century in what is now an administratively flowerbeds to woodland wilderness. independent enclave known as the City of London, or ‘the City’. This historic financial district, where modern skyscrapers tower above the vestiges of medieval alleyways below, is home to both the Stock Exchange and the Bank of England. Within the City lies St Paul’s Cathedral, 12
Tour 3 – Churchill’s Cabinet War Rooms and Imperial War Museum Monday 10 September 13:00 – 17:30 until the lights were switched off and the door closed in one of the most famous and most recognisable sights of August 1945, six years later. It has been preserved just London. Dating from the late 17th century, it was designed as it was in 1945. The War Rooms were also faithfully by Sir Christopher Wren and was part of a major rebuilding reproduced in West London’s Ealing Studios as one of programme in the City after the Great Fire of London in the principal sets in the 2018 Oscar-winning film 1666. Just outside the limits of the City lies the Tower ‘Darkest Hour’. of London, built by William I shortly after his conquest of The Imperial War Museum is housed in what was originally England in 1066. Guarded by the Yeoman of the Guard, The Bethlem Hospital for the Insane (Bedlam), built in 1815. more commonly known as ‘Beefeaters’, the Tower is home Nowadays, visitors can view displays relating to the two to the Crown Jewels of England and a source of many a world wars and the effects they had on both the fighting royal intrigue! men and the families at home. The main 23-metre high The tour includes a visit to The National Gallery in Trafalgar gallery shows a Battle of Britain Spitfire, a World War II A visit of the Churchill War Rooms offers an unparalleled Square, the fourth most visited art museum in the world. V2 rocket and a modern Polaris missile. Whilst honouring opportunity to step back to a pivotal moment in British and The National Gallery contains over 2,300 works ranging heroism, the museum also illustrates the brutality and European history. Visitors will see where Winston Churchill, from late medieval and Renaissance Italy to the French tragedy of war. A visit to the museum is both educational his War Cabinet and Chiefs of Staff met and worked during Impressionists. Of particular note are Jan van Eyck’s and perhaps a little sobering but nonetheless very the Second World War. The Map Room, the central hub of Arnolfini Portrait, Velázquez’s Rokeby Venus, Turner’s enriching. operations throughout the Second World War, was manned Fighting Temeraire, Van Gogh’s Sunflowers and Botticelli’s 24 hours a day from a week before war broke out in 1939 Venus and Mars. 13
Tour 4 – Windsor Castle Tours 5 & 8 – Buckingham Palace Tuesday 11 September Tuesday 11 September AND 08:30 – 16:30 including lunch Wednesday 12 September Travel time to Windsor is approximately 1 hour 10:00 – 13:00 depending on traffic. Rembrandt, Rubens, Gainsborough, Van Dyck, Holbein, Canaletto and other masters. Participants will also visit St. George’s Chapel, the venue for Prince Harry and Megan Markle’s wedding on 19 May 2018. The 16th century chapel is the most important architectural structure within the castle and ranks with King’s College Chapel, Cambridge, and Henry VII’s Chapel, Westminster, as the finest example of English Late Gothic. Note: As a working royal palace, Windsor Castle is used frequently by The Queen for state ceremonies and official entertaining. Opening times may therefore change at short notice. Tour participants will have the exceptional opportunity On the way to Windsor Castle the coaches will pass by the of visiting Queen Elizabeth II’s official residence. The water meadows of Runnymede on the banks of the River magnificent State Rooms of Buckingham Palace are only Thames, where King John sealed the Magna Carta, the open to visitors for ten weeks each year, when Her Majesty foundation of British democracy and the Common Law is on summer holiday in Scotland. The 2018 Summer system. Opening of Buckingham Palace will include an exhibition Windsor Castle is the largest and oldest inhabited castle that marks the 70th birthday of The Prince of Wales. The in the world and the principal country residence of Her nineteen State Rooms, furnished with many of the greatest Majesty the Queen. Windsor has always been one of the treasures from the Royal Collection, provide the setting for favourite residences of reigning monarchs, and whose ceremonial occasions and official entertaining. name the Royal Family has borne since 1917, when Buckingham Palace was made the official London it changed its name from the German Saxe-Coburg residence of Britain’s sovereigns by Queen Victoria in 1837. and Gotha. The tour will include the State Apartments, Once the town house of the Dukes of Buckingham, it has the formal rooms used for court ceremonial and state evolved into an iconic landmark of London. The Palace occasions. The Apartments have been restored to their has 775 rooms and the largest private gardens in London. former glory and sparkle with sumptuous chandeliers and Every year, some 50,000 invited guests are entertained gilded ceilings. Each room is beautifully furnished and the at receptions, audiences, banquets and the three annual rich silk wall coverings set off the wonderful paintings by summer garden parties. The Palace also houses the Picture 14
Tour 6 – Victoria & Albert Museum and Science Museum Tuesday 11 September 13:30 – 17:30 The British Galleries were the largest gallery project for Gallery, a public art gallery exhibiting works from the Royal 50 years at the V&A. Upon opening in 2001, the Galleries Collection. The works are owned by the monarch ‘in trust were hailed as ground-breaking and stunningly beautiful for the nation’ rather than privately by the Queen. About and went on to win for the V&A the European Museum of 450 works are on display at any one time in the 47-square the Year Award (2003). Covering 15 rooms, the Galleries metre room. Currently visitors can see Italian, Dutch and offer a chronological survey of the history of design and Flemish works mainly from the 17th century. Among the art in Britain from 1500 to 1900. Other suggested galleries artists represented are Titian, Rembrandt, Rubens, Van include the ‘Architecture Gallery’ (architectural drawings Dyck and Claude. and models, photographs and building fragments), ‘Fashion: From Hats to Heels’ (changing styles from 18th century to Schedule and weather permitting, tour participants might modern haute couture), ‘Paintings: From Oil to Watercolour’ also have the possibility to watch the beginning of the (including Turner, Constable, Botticelli and Degas), and Changing of the Guard, one of London’s most popular ‘Innovation and Techniques: From Ideas to Reality’ tourist attractions. (techniques of crafting different materials). Revenue from The Great Exhibition of 1851 was used to finance the amazing Victorian architecture of the Natural History Museum, the Science Museum and the Victoria and Albert (V&A) museum in Kensington. The Science Museum was founded in 1857 and today is one of the city’s major tourist attractions, receiving 3.3 million visitors annually. The museum celebrates human ingenuity and serves as an enduring record of our scientific, technological and medical achievements. It houses a collection of over 300,000 items, including Puffing Billy (the oldest surviving steam locomotive), Stephenson’s Rocket, the Newcomen engine (the first steam powered device to produce mechanical work) and the first jet engine. The Victoria & Albert Museum is the world’s largest museum of the decorative arts and is home to 145 galleries, including collections of sculpture, furniture, fashion and photographs. It welcomes over 2 million visitors a year. A suggested ideal tour for the first-time visitor is the ‘British Galleries 1500-1900: From Tudor to Victorian’. 15
Tour 7 – Exploring London Tour 9 – Diana: Her Fashion Story Wednesday 12 September and Kensington Palace 09:00 – 17:30 including lunch and a cruise on the River Thames. Wednesday 12 September 14:00 – 17:15 Britain’s most beautiful buildings, the Cathedral is the final resting place of some of the nation’s greatest heroes, poets and scientists, including Admiral Lord Nelson and the Duke of Wellington. Our last stop will be at the Tower of London, home to the Crown Jewels of England and a fortress, prison and place of execution that holds many centuries of sinister royal history, including the execution of three British queens. The tour ends with a 30-minute boat trip up the Thames, cruising under the iconic Tower Bridge and passing by some of London’s best-known landmarks, including the This full day tour includes guided visits to Westminster Tower of London, the Shard, the Tate Modern art gallery, the Abbey, St. Paul’s Cathedral and The Tower of London. Houses of Parliament and the London Eye. The current highlight of the exhibitions at Kensington The day begins in London’s West End in the heart of the Palace is the collection of dresses worn by Diana the city. First stop is Westminster Abbey, where sovereigns Princess of Wales. The exhibition includes the demure, have been crowned since William the Conqueror in 1066 romantic outfits of her first public appearances, to the and many royals and illustrious figures from Britain’s past glamour, elegance and confidence of her later life. This are buried. Schedule permitting, we will watch part of the extraordinary collection includes many iconic items, such Changing of the Guard at Buckingham Palace before driving as Victor Edelstein’s ink-blue velvet gown, worn at the past the government buildings of Whitehall to Trafalgar White House when the Princess danced with John Travolta. Square, site of the National Gallery and Nelson’s column, The Palace also has a selection of Queen Elizabeth’s commemorating Britain’s greatest naval hero. Our route will wardrobe from the 1950s, antique furniture and other royal take us past Piccadilly Circus and the theatre district, the memorabilia. Royal Parks and the royal residences of St. James’ Palace, The original Jacobean mansion was acquired in 1689 by Clarence House, Marlborough House and Buckingham the newly-crowned joint monarchs, William and Mary, who Palace. commissioned architect Sir Christopher Wren to expand After lunch at Jamie’s Italian, we head east to St. Paul’s the house. In 1897, Queen Victoria saved the dilapidated Cathedral, an excellent example of Baroque architecture State Rooms from demolition and the Palace began its dual built by Sir Christopher Wren in 1708 following the Great role as a private home to royalty and a public museum. The Fire of London in 1666. Widely considered to be one of birthplace of Queen Victoria, Kensington Palace has been 16
the favoured residence of British monarchs and members of the Royal Family, including Diana the Princess of Wales and the Queen’s sister, Princess Margaret. It is currently the official London residence of the Duke and Duchess of Cambridge and newly-weds Prince Harry and Meghan Markle. 17
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Maats/Liebherr Golf Tournament Wednesday 12 September This will give us the opportunity to be more flexible with the shot gun start time and hopefully the departure time from 07:00 to 16:00 (exact times to be confirmed) the hotel can be at a more civilised time. We can linger a The golf tournament will be held at one of the great little longer over lunch and the prize presentation, and still golf courses around the London area. We are currently arrive back at the hotel with enough time to relax before reviewing proposals from a number of courses and the evening festivities begin. selected venue will be confirmed on the IPLOCA website As with previous tournaments, places are limited so we prior to convention registration opening on 1 June. advise you to register early on the convention registration IPLOCA Board of Directors have kindly agreed to change website at www.iploca.com. the day of the tournament from Tuesday to Wednesday. Maats Pipeline Equipment and Liebherr would like to thank everyone for your support and look forward to seeing you all in London. 19
Hotel & Room Information 1 Park Plaza Westminster Bridge 2 The London Eye 3 London Aquarium 1 Park Plaza Westminster Bridge 2The TheHouses London Eye of Parliament & Big Ben 4 hun gerf ord 5 3Westminster London AquariumAbbey Park Plaza Westminster Bridge London 6 4Tate Britain The Houses Gallery of Parliament & Big Ben 200 Westminster Bridge Road 7 5Buckingham Palace Westminster Abbey SE1 7UT London 8 6Regent Street Tate Britain Gallery United Kingdom 9 7National Gallery Buckingham Palace Tel.: +44 (0) 333 400 6112 8 Regent Street 10 Theatreland Fax: +44 (0) 333 400 6113 9 National Gallery 11 Covent Garden Website: www.parkplaza.com 10 Theatreland 12 11Tate Modern Covent Garden Gallery 13 12National Theatre For questions concerning IPLOCA room reservations Tate Modern Gallery send an email to: ppwlres@pphe.com or call 14 13Southbank Centre National Theatre Reservations, tel. +44 (0)333 400 6201. 14 Southbank Centre Please note: when calling it is important to quote the Park Plaza Westminster Bridge T:Conveniently situated +44 (0) 844 415 6790 London SE1 7UT, United Kingdom on844London’s F: +44 (0) 415 6791 South Bank, the Park Plaza www.parkplaza.com promotional code: IPLO030918 Westminster Bridge London has it all. From contemporary design throughout its 1,019 rooms and suites, to ideal amenities like the on-site Mandara Spa and a 15-metre swimming pool. The hotel enjoys views of nearby Big Ben (currently undergoing restoration unfortunately…) and the London Eye, and is within close vicinity to other famous attractions such as Westminster Abbey, the London Dungeons and the Sea Life London Aquarium. Waterloo and Westminster stations are about a five-minute walk away, which means getting around the city couldn’t be easier. 20
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Mandara Spa Smoking Policy Primo Bar Mandara Spa offers a relaxing escape from the daily grind with Smoking is not allowed anywhere inside the hotel. As one of the best spots in London to enjoy an exotic cocktail the best treatments and products from Mandara Spa, ELEMIS or a casual drink with friends, Primo Bar offers not only a Face & Body Therapies, and CND Nails and Waxing. Close Security wide range of cocktails, but also a selection of beverages your eyes and listen to the trickling of the black stone water For security reasons guests are required to keep their room and snacks and live music every night from 21:00. The fountain while you enjoy your massage or beauty treatment in key and key wallet with them at all times. After 23:00 the exciting monthly programme curated by Didier Agueh, this contemporary setting, complete with Asian touches. hotel becomes residents only and security screening is in focusses on the acoustic sounds of artists and bands from place for all persons entering the hotel. around the world, whilst also bringing up-and-coming talent During convention week, Mandara Spa is kindly offering a into the spotlight. The musical selection is guaranteed to 20% discount to IPLOCA delegates on all spa treatments. Brasserie Joel compliment any evening with good company. For enquiries and reservations: This French-inspired restaurant with Mediterranean influences has won two AA Rosette awards for culinary Primo Bar is open 24/7 for in-house guests. Tel: +44 20 7620 7300 E-mail mandaraspawestminster@pphe.com excellence. The head chef imbues each dish with his Ichi Sushi & Sashimi enthusiasm for fresh, seasonal ingredients and a wealth of Check-in/Check-out Times quality British produce that he selects himself at London’s Specialising purely in sushi and sashimi, Ichi Sushi & many famous food markets, such as Billingsgate or Sashimi’s menu can be summed up in three words: fresh, Hotel check-in time is 16:00. Every effort will be made by Borough Market. The classic brasserie dishes are created simple and delicious. All of the dishes are made to order at the Park Plaza Westminster Bridge London to accommodate with exceptional skill recently earning the team at Brasserie the counter by the restaurant’s team of experienced sushi guests arriving before the check-in time, however, rooms Joel a 9/10 for food and 9/10 for service by Giles Coren of chefs. The restaurant also offers a modern and unique ‘Ichi may not be immediately available. ‘The Times’ newspaper. Afternoon Tea’, which is comprised of a delicious selection Hotel check-out time is 12:00. Requests to retain rooms of sushi and sashimi combined with some sweeter beyond this time should be directed to the front desk Opening times: delicacies. upon your arrival. Should it be possible to retain the room Lunch - 12:00 to 14:00 Monday to Friday, and 12:30 to 15:30 on Sunday. Open every day: beyond the check-out time, a late departure charge may Lunch - 12:00 to 15:00, Dinner - 17:30 to 22:30. be applicable. Dinner - Monday to Saturday 17:30 to 22:30, In order to secure a very early check-in or a very late until 21:30 on Sunday. check-out it is advisable to book the room for the night Espressamente Illy Coffee Bar before, or for the following night. Situated on the ground floor of the hotel, Espressamente Early Departure Fees Illy offers a genuine Italian caffè experience. From special Park Plaza Westminster Bridge London may charge IPLOCA breakfast pastries, filled with chocolate or almonds, to Convention attendees an early departure fee equivalent to the lunchtime wraps, panini and salads, you can be sure that daily room rate for those who depart prior to their confirmed you’ll find exactly what you want for any time of day, whether departure date. you are eating on the move or enjoying a sit-down meal. IPLOCA attendees will be able to change their departure date, Open every day from 06:30 to 18:00. without penalty, up to and including, the time of registration upon arrival at the hotel. 22
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Room Descriptions & Rates Accommodation has been reserved for convention participants at the rates listed below. These room rates will also be offered to IPLOCA attendees during the four days prior to and the four days following the dates of the convention, subject to availability. Double Single Superior Room GBP 239 GBP 227 Studio Room GBP 287 GBP 275 One Bedroom Suite GBP 341 GBP 329 One Bedroom Suite GBP 389 GBP 377 Premium View Superior Room Studio Room Two Bedroom Suite GBP 479 GBP 467 25 sq m / 269 sq ft 34-40 sq m / 366-430 sq ft Panoramic View 200 rooms available 160 rooms available • Rates are in British Pounds (GBP) and are per room, per night, based on single or double occupancy. All Superior Rooms face the hotel’s spacious atrium. Guests Many Studio Rooms overlook Addington Street and can enjoy natural daylight from the atrium during stays in Westminster Bridge Road. • Rates include a full English buffet breakfast, Wi-Fi (5Mbs), these internal rooms, but external views are not available. all tax and service charges, and VAT (currently at 20%). • Double bed or twin beds • Double bed or twin beds • The third person/sofa bed charge is an additional GBP 10 • Bathrobes and slippers per person, per night, including breakfast, Wi-Fi (5 Mbs) • Accessible rooms available (shower only) • Pull-out sofa bed (ideal for families) and all tax and service charges. Note: This option is only • Interconnecting rooms are available on request available in Studio Rooms and Suites. • Self-catering facilities with microwave and cutlery • There is no charge for children under two. • A full English buffet breakfast will be available for all registered delegates from 06:30 to 10:30. All guest rooms have a minibar, tea and coffee making facilities, telephone, 37-inch LCD flat screen television, Wi-Fi, international electrical outlets, laptop safe and desk. The bathrooms have a separate shower and bath, a vanity mirror, bathroom scales, hairdryer and ELEMIS amenities. 24
One Bedroom Suite One Bedroom Suite Premium View Two Bedroom Suite Panoramic View 52 sq m / 560 sq ft 52 sq m / 560 sq ft 80-84 sq m / 861-904 sq ft 8 suites available 2 suites available 5 suites available These spacious One Bedroom Suites benefit from external Premium View Suites have exceptional views overlooking Enjoy the exceptional panoramic view of London from these city views. Westminster Bridge, the Houses of Parliament and Big Ben spacious Two Bedroom Suites. (currently undergoing refurbishment). • Double bed only • Double bed and twin bed • Double bed only • Bathrobes and slippers • Bathrobes and slippers • Bathrobes and slippers • Separate living room with a sofa • Separate living room with a sofa (which can be used as a double bed) • Separate living room with a sofa (which can be used as a double bed) (which can be used as a double bed) • Kitchenette with dining table • Kitchenette with dining table • Kitchenette with dining table • Nespresso coffee machine • Nespresso coffee machine • Nespresso coffee machine • Complimentary Executive Lounge access for a • Includes complimentary Executive Lounge maximum of 8 nights • Complimentary Executive Lounge access for a access for a maximum of 8 nights maximum of 8 nights For additional access a discounted rate of GBP 29.00 For additional access a discounted rate of plus 20% VAT per night is available. For additional access a discounted rate of GBP 29.00 GBP 29.00 plus 20% VAT per night is available. plus 20% VAT per night is available. 25
Executive Lounge Guests staying in Suites can enjoy all the benefits of the Executive Lounge located on the second floor. The Executive Lounge is open daily from 06:30 to 20:00 and offers a full range of services, including: • Hot and cold breakfast buffet, afternoon pastries, tea and coffee, and evening canapés and alcoholic drinks • Free Wi-Fi • Small meeting room (room hire charges apply) For reservations email: amarozaite@pphe.com Breakfast 06:30 – 10:30 Afternoon 12:00 – 17:00 Evening 17:30 – 20:00 Alcoholic drinks and canapés Access to the Executive Lounge is available for all hotel residents on payment. Bookings can be made at Reception. The following prices are applicable (prices include 20% VAT): • Double occupancy GBP 49.00 per day • Single occupancy GBP 33.00 per day • Extra adult in the room GBP 20.00 per day 26
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Convention Registration Information All IPLOCA Convention participants are required to reserve their accommodation at the hotel that has been selected for the convention, the Park Plaza Westminster Bridge London. IPLOCA makes a commitment to the hotel in order to guarantee availability of a specific number of rooms throughout the week. In return, the hotel is able to offer substantially discounted room rates to all IPLOCA participants. If IPLOCA fails to meet the minimum room block commitment then penalty fees have to be paid. All attendees must pay the convention registration fee unless they are a spouse of a registered attendee or are eligible for a complimentary registration fee. IPLOCA always encourages delegates to bring their spouse with them to the convention. This is why the registration fee is structured so that the spouse is complimentary. All other participants (including family members and guests) must pay the full registration fee with the exception of children under the age of 18, who pay 50% of the registration fee. Only registered delegates are entitled to participate in the tour programme, the social events and the business meetings that are ‘open to all’. The events and meetings that are only open to specific groups such as the Board of Directors, the Executive Committee, World Federation representatives, President’s Dinner guests etc., are by invitation only. Partial registration is not available. Those persons who wish to only attend part of the programme have to pay the full registration fee. 28 courtesy of visitlondon.com
Online registration at www.iploca.com will open on Step 1: Reserve your Room If you have any questions regarding your Please make your room reservation at the Park Plaza room reservations, please send an email to: Friday 1 June 2018 at 12:00 CET Westminster Bridge London BEFORE registering for the ppwlres@pphe.com or call +44 (0) 333 400 6201 The Convention Fee is EUR 1,700 per single attendee or convention. Room reservations must be made online. and select ‘1’ for individual reservations. It is very per couple up until 10 August 2018. important to mention you are requesting accommodation When you have received your confirmation number from to attend the IPLOCA Convention and to quote the following • Only members who have paid their 2018 membership the Park Plaza Westminster Bridge London, you can then promotional code: IPLO030918 to ensure you are given the fees can attend the convention. register for the convention and reserve your place on tours special negotiated rates and terms. • Regular Members must also have submitted their 2017 and at other events. Health, Safety, and Environmental Statistics Return to All accommodation requests require a valid major credit Step 2: Register for the Convention be eligible to attend. card guarantee and a two (2) night deposit at the group To register for the convention go to www.iploca.com • Regular Members may invite a maximum of three rate for the room category requested and will be subject click on Register Now and complete the online registration couples and Associate Members two couples, as their to Park Plaza Westminster Bridge London’s terms and form. guests. conditions: Have your Park Plaza Westminster Bridge London • The two (2) night deposit will be refunded if the confirmation number ready as you will be asked to enter • Only those persons who have registered and paid the accommodation cancellation is received before this number when you register for the convention. convention fee, and have received confirmation of their 10 August 2018. registration, are entitled to participate in convention Those without access to the internet may contact the activities and events. • Participants who cancel their accommodation IPLOCA Secretariat for a hard copy of the registration reservation after 10 August 2018 will be charged form which can be completed and returned by postal mail The Board, at its sole discretion, shall decide on • the full stay. or fax to: the number of, and which, applications shall be acceptable. • ‘No-shows’ will be charged the full stay. IPLOCA • Name changes to room reservations may be made Chemin des Papillons 4 The cut-off date for convention registration is prior to arrival at no charge. 1216 Cointrin/Geneva Friday 10 August 2018 Switzerland To reserve your accommodation online, you can either Tel. +41 22 306 02 30 Late registrations will only be accepted if space go directly to www.parkplaza.com/iploca, or via the Fax +41 22 306 02 39 is available and will be processed on a first-come, IPLOCA website www.iploca.com and click on Register first-served basis. Now and then on the Park Plaza logo to enter the hotel’s room reservation system. If we are able to accept a registration after the cut-off date, • Select the rate and room type, enter your arrival a EUR 400 late registration fee will be invoiced in addition and departure dates, number of rooms, persons and to the convention fee. continue your reservation as instructed. All tours are expected to be fully booked before this date. • At the end of the reservation process you will receive an email confirmation from the hotel giving you the option to amend or cancel the booking. Note: Please keep a copy of this email for your records and in case you need to cancel your room reservation. 29
Cancellation Terms & Conditions Passport & Visa Requirements Convention Registration Cancellations Room Reservation Cancellations A ll international travellers require a passport valid for the All convention registration cancellations must be notified in You can cancel your room reservation by clicking duration of their stay in the United Kingdom. European writing to the IPLOCA Secretariat: convention@iploca.com on ‘Cancel’ on the Park Plaza room reservation Union nationals are permitted to travel to the U.K. with a confirmation email. valid national ID card. The convention registration fee will be reimbursed in accordance with the following terms and conditions: If you no longer have a copy of the confirmation please Australian, EU, USA and Canadian nationals do not require a send an email to ressupervisor@pphe.com with a visa for stays up to six months but must be in possession of • Convention registration cancellations received up until a return ticket or proof of sufficient funds to accommodate copy to convention@iploca.com. 22 June will incur a EUR 100 cancellation fee. and support themselves for the duration of their stay. • The room deposit will be refunded if the • Convention registration cancellations received between All other nationals are advised to check the latest accommodation cancellation is received before 23 June and 19 July 2018 will incur a EUR 350 visa requirements with the British Embassy/High the cut-off date of 10 August 2018. cancellation fee. Commission in their home country or at: • Participants who cancel their accommodation https://www.gov.uk/apply-uk-visa • Convention registration cancellations received between reservation after the cut-off date of 10 August 20 July and 10 August 2018 will incur a 50% cancellation • Participants from countries requiring a visa are 2018 will be charged the full stay. fee, equivalent to EUR 850. strongly advised to make their applications in their • ‘No-shows’ will be charged the full stay. home country at least 4 weeks before your planned • There will be no refund of convention registration fees for cancellations received after the cut-off date of • Substitutions for room reservations for persons within travel date. 10 August 2018. the same company, for the exact dates as the original • If you require an invitation letter from IPLOCA, please reservation, are accepted at no extra cost. indicate this when registering for the convention and • 100% reimbursement if the Convention is cancelled due Substitutions are only possible until Friday the IPLOCA Secretariat will send you a letter in support to Force Majeure. Force Majeure meaning in case of any 31 August 2018. of your application. unforeseeable event that makes it illegal or impossible to hold the Convention. Substitutions for convention registrations, for persons • within the same company, are only possible until Friday 31 August 2018. Please note: a EUR 400 administrative fee will be payable. 30
31 courtesy of visitlondon.com
Getting to the Hotel There will be no Meet & Greet service in place for the London Convention. The Park Plaza Westminster Bridge London is conveniently located close to Waterloo train station. The nearest underground stations are Waterloo and Westminster. If your flight arrives at Heathrow airport we recommend you either take the Heathrow Express train into the city or reserve a private transfer with the Park Plaza Westminster Bridge London. The cost for a taxi from Heathrow airport to the hotel is approximately GBP 90, more or less the same price as a private transfer arranged with the hotel’s concierge. The journey will take approximately 1 hour depending on traffic. If you arrive at Gatwick airport we recommend you either take the Gatwick Express or reserve a private transfer with the Park Plaza Westminster Bridge London. The cost for a taxi from Gatwick airport to the hotel is approximately GBP 140, more or less the same price as a private transfer arranged with the hotel’s concierge. The journey will take approximately 1 hour 30 minutes depending on traffic. London taxis (black cabs) which take up to five passengers can be hailed at all airports. Most black cabs prefer payment in cash but many now accept major credit cards. Hotel Transfer Service The Park Plaza Westminster Bridge London provides a transfer service to and from Heathrow, Gatwick, London City, Luton and Stanstead airports. Below is an indication of cost for transfers from Heathrow and Gatwick airport to the hotel. Heathrow Airport 3 persons, Luxury Saloon 2 suitcases, GBP 100 2 hand luggage 32
Gatwick Airport • Depart Waterloo underground station through the South Convention Registration Desk Bank exit and walk along York Road following the signs After you have arrived at the hotel and settled into 3-4 persons, to St. Thomas Hospital and the London Eye. Continue your room, we invite you to check in at the convention Luxury Saloon 2 suitcases, GBP 130 walking along York Road until you reach the hotel registration desk to pick up your registration pack which 2 hand luggage (approx. 5 minutes). has everything you will need for the week including your Gatwick Express convention badge, tour tickets, the pocket programme and To reserve a private transfer, send an email to the hotel’s a copy of the registration list. concierge team ppwlconcierge@pphe.com The Gatwick Express runs every 15 minutes between Gatwick South Terminal train station and London Victoria If you check in on Saturday or Sunday, you can enjoy A minimum of 24 hours’ notice is required and the hotel train station. The journey takes approximately 30 minutes a complimentary welcome drink and why not take will require your credit card details prior to confirmation. and costs around GBP 16.50 one way. the opportunity to download the convention app, the Cancellations must be made at least 24 hours prior to the registration staff will be happy to assist you. date of the reservation. Tickets can be purchased online prior to your arrival at: www.gatwickexpress.com or from ticket machines in Heathrow Express both terminals at the airport. This premium train service offers the fastest transfer into Note: You must go to Gatwick South Terminal to board the central London. The Heathrow Express runs every 15 train to Victoria. minutes between Heathrow and London Paddington train station. The journey takes approximately 15 minutes and When you arrive at London Victoria train station you can costs around GBP 25 one way. take a taxi from the taxi rank located outside Victoria Station to Park Plaza Westminster Bridge (approximately Tickets can be purchased online prior to your arrival at: 15 minutes), or you can take the London Underground: www.heathrowexpress.com/timetable-schedule/ The registration desk will be in the Park Suite rooms heathrow-london or from ticket machines at the airport. • Purchase a single fare ticket or Oyster Card from one of 3-5, on the ground floor - park level, and will be the machines in front of the ticket barriers, or use your operating from Saturday to Friday, 8 to 14 September When you arrive at Paddington Station you can take a taxi contactless credit card to pay-as-you-go. from the taxi rank located outside Paddington Station to at the following times: Park Plaza Westminster Bridge (approximately 30 minutes), • Take the eastbound District line to Upminster and depart Saturday 13:00 – 18:30 or you can take the London Underground: at Westminster (approx. 14 minutes). Sunday 09:00 – 19:00 • Purchase a single fare ticket or Oyster Card from one • Depart Westminster underground station and walk towards Westminster Bridge. Cross over the bridge and Monday 07:30 – 18:30 of the machines in front of the ticket barriers. Some international contactless credit cards can be used to the hotel is right in front of you (approx 5 minutes). Tuesday 07:30 – 18:30 pay-as-you-go on the Underground in London. Simply Wednesday 07:30 – 18:30 touch your card flat on the yellow card reader when Thursday 07:30 – 18:00 you enter and leave the underground station. Friday 07:30 – 18:00 • Take the eastbound Bakerloo line to Elephant and Castle and depart at Waterloo (approx. 23 minutes). 33
General Information Time safely closed and make sure you don’t leave your mobile knowledgeable drivers as well. You can pick one up either Local time is Greenwich Mean Time (GMT). phone lying around. Use the lockable safe in your hotel to at a taxi rank or by hailing one in the street (if the yellow keep valuables secure. taxi sign on the roof is lit). Once it has stopped for you, a Banks taxi is obliged to take you anywhere within 9.5 km (6 miles) Opening times are Monday to Friday, 09:30 to 16:30, but Getting around of the pickup point, provided it is within the metropolitan many banks are open on Saturday and some are also open Whilst London has amazing public transport options, many area. Many taxis now accept payment by credit card. on Sunday. Automatic cash machines (ATM) are widely visitors prefer exploring on foot - but beware, as traffic available. drives on the left, so look both ways before crossing a road, Climate & clothing preferably keeping to marked pedestrian crossings and A typical London-area weather forecast for a summer day Currency watch out for unruly cyclists! will say ‘scattered clouds with sunny periods and showers, Britain’s decimal monetary system is based on the pound possibly heavy at times.’ Summer temperatures seldom (£), which is made up of 100 pence (written as ‘p’). A pound Transport for London (TFL), www.tfl.gov.uk, operates rise above 78°F (25°C), nor do they often drop below 35°F is also colloquially referred to as a ‘quid’. There are £1 and London’s public transport network, including the (2°C) in winter. London, being in one of the mildest parts of £2 coins, as well as coins of 50p, 20p, 10p, 5p, 2p and 1p. underground railway (known as the Tube), Docklands Light the country, can be very pleasant in the spring and autumn. Banknotes come in denominations of £5, £10, £20 and £50. Railway (DLR), London Overground and buses. A pre-paid Yes, it rains, but you will rarely get a heavy downpour. At The international abbreviation for the British pound is GBP. electronic Oyster Card, which you can purchase and top the very least, bring a rain jacket, an umbrella, comfortable up with a credit card at any tube station, is the cheapest Electricity way of paying for your travel. Otherwise, a travel card walking shoes and a sweater and plan to wear layers. The U.K. mains electricity supply is rated at 240VAC. Most can be purchased in stations or some local shops. Some Shopping sockets take a standard U.K. 3-pin plug. All the desks in the international contactless credit cards can be used to London is one of the world’s greatest places to shop. Park Plaza Westminster Bridge London are equipped with pay-as-you-go on the Underground. A one-day Travelcard From designer jewellery to vintage clothing to the latest multi-sockets including one US 110V 3A socket. costs GBP 17.20 (anytime), or GBP 12.10 (off-peak) and technology, it’s all here - in abundance! Shops are open Smoking gives unlimited travel for all TFL transport in Zones 1-6. If Monday to Saturday 09:30 to 18:00, but many open Smoking is banned in all enclosed and covered public you use an Oyster Card or a contactless credit card, you earlier and stay open later. Most shops open on Sunday places including workplaces, health centres, schools, public will be charged at the cheapest rate corresponding to your from 12:00 to 18:00. Late night opening is Wednesday to transport, hotels, restaurants, bars, tobacco shops, casinos day’s total travel. The Tube is divided into six zones which Thursday, depending on the area. Most major West End and nightclubs. Smoking is permitted on cafe, restaurant and determine the price of your journey. shops belong to Tax Free shopping schemes which allow pub terraces, as long as they are not covered or enclosed. Tube trains run from about 05:00 to 00:30 hours and visitors to reclaim 20% VAT on purchases (check in store). Security some lines operate all through Friday and Saturday night. Key areas include Kings Road in Chelsea and Notting Hill, While London is generally a very safe place, members of Weekday rush hour on the tube (about 08:00 to 10:00 and which are both fashion hubs, whilst Shoreditch boasts both the public should always remain alert to the danger of 17:00 to 20:00) is very crowded on most central London cutting edge and vintage boutiques. Oxford Street, Regents terrorism and report any suspicious activity to the police. Lines, so travel is best avoided between these times. Street and High Street Kensington brim with high street In an emergency call 999 or 112 for police, ambulance Buses are the cheapest form of transport, slower than clothing outlets and Tottenham Court Road is packed with or fire services. As in any big city, it is worth taking sensible the tube, but the view is better! Santander cycle hire has electrical goods and furniture stores. Old and New Bond precautions, so never leave your bag unattended as this can 10,000 bikes available around the city on a pay-as-you-go Streets, Knightsbridge and Sloane Street are where to head lead to a security alert. Don’t tempt fate or pickpockets, so basis. NB: Helmets are not provided! for high-end international designers such as Prada and don’t keep wallets in your back trouser pocket, keep bags London cabs are among the most comfortable and Gucci. If you are looking for antiques, head for Portobello best-designed in the world, with probably the most Market and Pimlico Road. Europe’s largest shopping mall is Westfield Stratford, by the Olympic Park in East London. 34
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