Kingborough Council Information Package for Applicants
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Kingborough Council
Information Package for Applicants
Position: Team Leader Operations, Kingborough Sports
Precinct, Position Number 000603
Employment Status: Ongoing, full-time, 38 hours per week
Unit: Kingborough Sports Centre
Applications Close: Friday, 27 August 2021
KINGBOROUGH COUNCIL
www.kingborough.tas.gov.auKingborough Sports Precinct The Kingborough Council recently launched a future directions plan for the development of the Kingborough Sports Precinct (KSP) at Kingston. The KSP is a major community asset, which caters for the fitness, sporting and recreational needs of the local community and residents of southern Tasmania. The KSP offers a diverse range of fitness, sporting and recreational facilities which cater for local, regional, state and some national events. More details on the plan can be found on Council’s website at: https://www.kingborough.tas.gov.au/wp-content/uploads/2020/02/KSP-FDP-2020- Summary-002.pdf A major facility within the precinct is the Kingborough Sports Centre, which is owned and operated by Council. The Sports Centre is located at Kingston View Drive, Kingston and offers a wide range of fitness, sport and recreational facilities including a well-equipped fitness centre, group fitness room, sports stadiums, table tennis centre, martial arts and judo rooms, circus studio, basketball shot-lab, squash courts and gymnastics facilities. The Sports Centre currently has around 30 separate sporting organisations regularly using its facilities. The Sports Centre is also the home base for the high participation sports of basketball and netball via the Kingborough Netball Association and its affiliates, the Kingborough/Huon Basketball Association, the Hobart Chargers basketball club, and Tasmania’s new NBL basketball team, the Jack Jumpers. The Centre also has a unique partnership with the Kingston High School. The Fitness Centre, located within the Sports Centre, provides a wide range of services including Group Fitness classes, quality strength, conditioning and cardio equipment, and personalised fitness mentoring and an Evolt 360 body scanner. The Fitness Centre is staffed by qualified group fitness personnel and personal trainers and is currently open 7 days a week. Further information is available on the website at https://www.kingborough.tas.gov.au/recreation- facilities/ksc-2/ Information Package for Applicants Page 2 of 14
Position Advertisement
TEAM LEADER OPERATIONS, KINGBOROUGH SPORTS PRECINCT
We currently have an exciting opportunity for a talented individual to join Council as the Team Leader
Operations, Kingborough Sports Precinct. We are looking for a person who has a genuine interest in
developing a business that helps make Kingborough a great place to live, with a particular passion for
business and program development in fitness, sport and recreation.
Working closely with the Operations Manager, you will be responsible for the management,
operations and business development of the Kingborough Sports Centre and the development of
marketing and development plans in support of the Kingborough Sports Precinct strategy. You will be
responsible for coordinating the delivery of events, programs, and activities within the Sports Centre,
as well as staff supervision, building effective relationships with key stakeholders and networks, and
the management of the Sports Centre’s operational systems.
The successful candidate will be results driven, with a strong customer service focus, proven
stakeholder relationship skills, and previous experience in the sport and recreation industry. Ideally
you will have business development and marketing experience and have the capacity to successfully
manage a team.
Further details: The position is full time and a salary in the range of $73,633 to $75,642 per annum,
plus 12.5% employer superannuation contribution will be offered. For more information, please
contact Scott Wade, Operations Manager Kingborough Sports Precinct on 03 6211 8214.
How to apply: A copy of the position description for this vacancy and information detailing
requirements for applications are available on Council's website www.kingborough.tas.gov.au. All
applications must include a document addressing the selection criteria and a current resume.
Applications close at 4pm on Friday, 27 August 2021 and can be submitted online through the
Employment Portal on Council’s website.
Information Package for Applicants Page 3 of 14Key Selection Criteria
TEAM LEADER OPERATIONS, KINGBOROUGH SPORTS PRECINCT
You must address these selection criteria in your written application
Essential
1. Strong interpersonal and communication skills and proven stakeholder relationship skills.
2. Experience working in a diverse and multi-stakeholder environment, with proven achievement
of high-quality delivery of service.
3. Business development and marketing experience, incorporating proven capability in grant and
or report writing and presentation of data/information.
4. Sound knowledge of the fitness industry and the operations of sport and recreation.
5. Experience in leading teams, ideally in sport and recreation, and/or the health, fitness and
wellbeing industry.
6. The ability to coach and develop employees and develop in-house training programs relevant
to the role.
7. Efficient and accurate computer skills using Microsoft Office products.
8. Good standard of physical fitness necessary to undertake the requirements of the position.
9. Sound understanding of risk management and work health and safety issues associated with
the operations of a sports and recreation facilities including general safety processes, food
handling, first aid, fire safety and emergency procedures.
Licences
10. A Working with Vulnerable People (child related activity) check and a satisfactory National
Police check are required for this position.
11. A Provide First Aid qualification or the ability to acquire this accreditation.
Desirable
12. Cashiering and money-handling experience including operation of EFTPOS equipment.
13. Knowledge of computer-based records management systems, bookings management and
point of sale software.
14. Vocational qualifications in the areas of sport and recreation or events management at the
Diploma level.
Information Package for Applicants Page 4 of 14Position Description
TEAM LEADER OPERATIONS, KINGBOROUGH SPORTS PRECINCT
POSITION DETAILS
Position No. 000603 Directorate Governance, Recreation and
Property Services
Employment Ongoing full Location Kingborough Sports Centre
Status time
Unit Sports Centre Classification KSC Operational Employee Level
4
POSITION OBJECTIVE
The Team Leader Operations, Kingborough Sports Precinct (KSP) is responsible for:
1. Supporting the management, business operations and business development of the Kingborough
Sports Centre (KSC), with a specific focus on development of a health, fitness and community
wellbeing, purpose and culture;
2. Assisting the Operations Manager in the development of marketing, growth and development
plans in support of a Kingborough Sport Precinct strategy;
3. Work with the Sports Centre team to source and coordinate events, programs and activities at the
KSC and KSP;
4. Overseeing KSC and KSP bookings systems, processes and procedures, including Council’s financial
approval and budgeting requirements;
5. Supervision and rostering of KSC operational and customer service staff;
6. Assisting the Operations Manager with stakeholder management, relationship building and
overseeing and supporting the KSC customer service team and customer service standards.
KEY FUNCTIONS AND RESPONSIBILITIES
Health, fitness and community wellbeing:
1. Assist in the building and ongoing development of a health and community wellbeing purpose
and culture for the KSC.
Information Package for Applicants Page 5 of 142. Undertake the necessary research and development required to establish and implement new
health, fitness and community wellbeing programs for the benefit of the KSC and Kingborough
community.
3. Work closely with the Team Leader – Fitness Centre on the overall operations of the current
KSC Fitness Centre with a view to support a cultural and operational change from a fitness
centre to a health and fitness centre, whereby a new health, fitness and wellbeing program
strategy is delivered by KSC staff (inside and/or outside of the KSC fitness centre).
4. Take responsibility for securing grant and/or sponsorship funding to support the delivery of
relevant health and community wellbeing programs.
5. Work to establish strong and mutually beneficial relationships with
individuals/groups/organisations that have interest in health, fitness and community
wellbeing, specifically including Council’s community services team.
6. Contribute to the development and overall profitability of the Sports Centre.
Events, programs and activities:
1. Support the establishment of annual scheduling and hiring plans for existing anchor and
regular tenants/customers.
2. Ensure the Centre’s anchor tenants and regular users have their bookings confirmed and
entered into our booking systems in January/February of each year.
3. Proactively source new events, programs and activities for the KSC, i.e. undertake research,
development and engagement in an endeavour to secure new events, programs and/or
activities for the KSC.
4. Ensure all bookings are invoiced by the customer service team, and within the procedural
framework and pricing structure.
5. Ensure KSC facilities, resources and equipment are provided and presented to customers in a
professional and timely manner.
6. Ensure Centre customers look after and hand-back Centre facilities, resources and equipment
in line with the standards outlined in their signed user agreements.
Information Package for Applicants Page 6 of 14Facility care and presentation:
1. Ensure KSC managed sports/events/programs facilities, equipment and resources are set-up
effectively, and in a timely manner, to enhance the smooth delivery of the activity being
undertaken by a facility user/hirer.
2. Oversee the daily cleaning requirements and standards of the KSC.
3. Ensure all minor maintenance requirements at the KSC are dealt with immediately and/or
within a reasonable timeframe.
4. Ensure any major maintenance issues or concerns relating to the KSC or close-by surrounds
are dealt with immediately in line with approved KSC procedures.
5. Support the KSC Operations Manager with the annual KSC maintenance and capital
improvements plans and maintenance budget matters.
6. In collaboration with the KSC team and other key stakeholders, develop and document KSC
venue presentation standards, and regularly review these standards in partnership with the
KSC team and other relevant key stakeholders.
Staff Supervision
1. On a daily basis, supervise the activities and rosters of the operations staff, including customer
service, cleaning and child minding.
2. Relieve the Operations Manager, KSP and take management responsibility for the overall
management, supervision and administration of KSC employees as required.
General
1. Provide back-up support for the KSC customer service team as and when necessary, i.e.,
specifically incorporating café service and KSC reception requirements.
2. Assist in the development of new systems for improved efficiencies.
3. Open and close the Sprots Centre buildings as required.
4. Assist in the regular analysis of reports using bookings management software, to introduce
improvements to offerings and income.
5. Provide assistance to the Operations Manager, KSP and other staff as required.
6. Other duties as required/directed from time to time. An employee may be directed to carry
out such duties as are within the limits of the employee’s skills, competence and training.
Information Package for Applicants Page 7 of 14Work Health and Safety: To take reasonable care that your acts and omissions do not adversely affect
the health and safety of yourself or others in the workplace, to comply with any reasonable
instructions given to you by the Council and to comply with the requirements of any and all WHS
policies and procedures.
Authority and accountability: The position is responsible for providing specialist service and for
completing work with elements of complexity. The position is responsible for the maintenance of the
Centre services and operational standards and represents the employer to the public and other
organisations. Employees at this leave are accountable for the quality, effectiveness, cost and
timeliness of the programs, projects and work plans under their control and for the safety and security
of the assets being managed.
Judgment and problem solving: The position exercises substantial responsibility and independent
initiative with a requisite knowledge of the employer’s business. Judgement and problem-solving
skills are required. Guidance is available from the Operations Manager.
ORGANISATIONAL RELATIONSHIPS
Reporting Relationships
1. Internal - This role will work predominantly with colleagues from the KSC (every aspect of the
business).
2. External - This role will communicate with members, patrons, Sporting Clubs, event
organisers, and visitors to the KSC.
3. Direct Reports - This role reports to the Operations Manager, KSP or a delegated
representative. The role directly supervises and coordinates KSC operational staff as required
by the Operations Manager, KSP. These reports include staff working in customer service,
child minding and cleaning/maintenance.
4. Indirect Reports - The role provides guidance and support to other KSC staff as required and
may be required to supervise contractors.
Information Package for Applicants Page 8 of 14QUALIFICATIONS AND EXPERIENCE
Essential
• Strong interpersonal and communication skills and proven stakeholder relationship skills.
• Experience working in a diverse and multi-stakeholder environment, with proven achievement
of high-quality delivery of service.
• Business development and marketing experience, incorporating proven capability in grant and
or report writing and presentation of data/information.
• Sound knowledge of the fitness industry and the operations of sport and recreation.
• Experience in leading teams, ideally in sport and recreation, and/or the health, fitness and
wellbeing industry.
• The ability to coach and develop employees and develop in-house training programs relevant to
the role.
• Efficient and accurate computer skills using Microsoft Office products.
• Good standard of physical fitness necessary to undertake the requirements of the position.
• Sound understanding of risk management and work health and safety issues associated with the
operations of a sports and recreation facilities including general safety processes, food handling,
first aid, fire safety and emergency procedures.
Licences
• A Working with Vulnerable People (child related activity) check and a satisfactory National
Police check are required for this position.
• A Provide First Aid qualification or the ability to acquire this accreditation.
Desirable
• Cashiering and money-handling experience including operation of EFTPOS equipment.
• Knowledge of computer-based records management systems, bookings management and point
of sale software.
• Relevant qualifications in the areas of sport and recreation or events management.
Information Package for Applicants Page 9 of 14Final Checklist for Applicants
Before sending in your application, use this checklist to make sure you have not missed out on
important details. In particular, check that you have:
▪ Read the Position Description and the Selection Criteria Statement.
▪ Included relevant information in relation to each of the Selection Criteria and attached
supporting relevant documents.
▪ Your summary should provide information of your work history, responsibilities,
achievements, qualifications, knowledge, skills and experience which is directly related to
each of the selection criteria.
You need to forward your application to the address specified below by the closing date detailed in
the advertisement. Please ensure that your application includes:
▪ A brief letter of introduction stating the reasons why you are seeking the position with the
Council.
▪ A summary addressing each of the Selection Criteria.
▪ A current copy of your resume.
Please note that a National Police check and Working with Vulnerable People accreditation are
required for this position.
How to apply:
▪ Your application should be addressed “Confidential Job Application – Team Leader
Operations, Kingborough Sports Precinct, Position Number 000635” and submitted online
through the Employment Portal on Council’s website at www.kingborough.tas.gov.au.
Thank you for your interest in employment with the Kingborough Council. Applications close at 4pm
on Friday 27 August 2021.
Information Package for Applicants Page 10 of 14Employee Entitlements and Benefits
Code of Conduct The Kingborough Council has a ‘Code of
Conduct’ which outlines the workplace
behaviours that are fundamental to our
workplace culture. A copy of the Code is
available on Council’s website,
https://www.kingborough.tas.gov.au/wp-
content/uploads/2020/11/Code-of-Conduct-
Policy-2020.pdf
Employment Provisions The employment provisions for this position are
in accordance with the Kingborough Sports
Centre Enterprise Agreement No 1 of 2019 or its
successor Agreement. A copy of the Agreement
is available on the Fair Work Commission
website, www.fwc.gov.au
Classification and Salary: This position is classified under the Enterprise
Agreement as Operational Level 4.
Employment Checks: To be employed in this position applicants
must undergo an employment-related
background check/s and be assessed as
suitable to be able to ethically perform the
inherent requirements of this position.
Applicants must undergo a pre-employment
functional assessment and be assessed as
being able to meet the functional
requirements of the position.
A National Police check and Working with
Vulnerable People check are required.
The duties of the position have the potential
Information Package for Applicants Page 11 of 14for the incumbent to be 'at risk' as detailed in
Council's Employee Immunisation
Administrative Policy. As a result, the
incumbent is required to be immunised in
accordance with Council's Staff Immunisation
Program. (Vaccinations for this role include
Tetanus and Hepatitis A).
Hours of Work: The position is offered on a full-time basis of 38
hours per week on a roster basis. The Sports
Centre operates Monday to Sunday and
employees may be required to work their
ordinary hours on any seven days of the week
between 6am and 11pm.
Leave Full time KSC employees are entitled to 5 weeks
annual leave and 10 days personal/carer’s leave
per annum. Thirteen (13) weeks long service
leave is available after 10 years’ service and is
transferable between Tasmanian Councils.
Our employees may also ‘purchase’ an
additional two week’s annual leave.
Paid parental leave entitlements are available –
12 weeks for the primary care giver and two
weeks for the non-primary carer giver after 12
months service.
Paid leave is also available for employees
involved in voluntary emergency services and
for employees experiencing family violence.
Superannuation Council meets the requirements of the
Superannuation Guarantee Act and currently
contributes 12.5% as the employer
superannuation contribution to eligible
Information Package for Applicants Page 12 of 14employees.
Health and Wellbeing Council supports and encourages an active and
healthy work environment and offers a
workplace health and well-being program. The
program includes staff discounts at the
Kingborough Fitness Centre, free flu
vaccinations, ergonomic assessments, health
and well-being presentations, as well as a focus
on mental health awareness and support.
Council also provides an Employee Assistance
Program which offers confidential and free
counselling services for employees.
Uniform and PPE Council supplies a uniform to KSC employees.
Other Employee Benefits Our employees have access to discounted
health insurance options through St Luke’s
Health and the Local Government Employees
Health Plan.
LGAT Assist also provide low interest loans to
Local Government employees who are
employed on an ongoing (permanent) basis.
Work Health and Safety Work Health and Safety is an important element
of our work culture. Council takes workplace
safety seriously and has implemented policies
and practices to support the Work Health and
Safety Act 2012, Regulations and Codes of
Practice. Council conducts compulsory random
alcohol and other drugs testing to ensure all
staff are fit for work.
Induction All employees undertake an induction as part of
the probation period, which is tailored to the
work environment and position.
Information Package for Applicants Page 13 of 14HR information For any general enquiries about Council’s HR or
recruitment procedures, please contact the
Organisational Development team on
recruitment@kingborough.tas.gov.au or (03)
6211 8200.
Information Package for Applicants Page 14 of 14You can also read
