Key questions to ask your LMS vendor - LIFE SCIENCES
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Key questions to ask
your LMS vendor
LIFE SCIENCES
LIFE SCIENCES
Learning in
the workplace
is changing
While traditional companies may still rely primarily on instructor-led training, future-forward
organizations are finding new, efficient ways to deliver just-in-time training. Learning
management systems (LMS) are the key to delivering interactive methods of mobile
learning, and can offer the added advantage of integrating with talent management goals.
For life sciences organizations, an LMS can also address the critical need of facilitating 21
CFR Part 11compliance. While finding an LMS vendor with basic capabilities is fairly simple,
partnering with a provider that understands the FDA mandate for electronic records
authenticity takes asking the right questions – and getting the right answers.
LIFE SCIENCESWhat key questions should your life
sciences organization be asking LMS
providers to ensure your ability to
meet 21 CFR Part 11 compliance?
LIFE SCIENCESCatalog management:
considerations for effective
content and compliance
What options are available for structuring our Can the LMS manage our
catalog? Is it flexible enough to meet the needs of versioning system simply
both our GxP and non GxP groups? and without significant
manual interventions?
Catalog management forms the foundation of your
organization’s ability to deliver courses quickly and Simplified version control is
efficiently and track course completion for compliance. key to avoid extensive hands-
An LMS that has an architecture that is already similar on interaction every time a
to your existing catalog structure will reduce time course changes.
spent manually making adjustments to the system.
LIFE SCIENCESHow are courses delivered? Is there Will we be able to assign training
mobile capability? Will we be able based on job code or location? Can
to observe performance in the field the system alert us to recertification
without being tied to a laptop? Is there needs and track GxP credits?
access to training without Internet or
in areas of restricted bandwidth? Create test scenarios to ensure the
LMS is capable of automatically
An LMS with mobile capabilities can assigning training to the right people
facilitate real time observation; offline at the right time, and notifying
capabilities enable training delivery in those individuals of these training
the field when Internet access is limited requirements. Confirm that the system
or unavailable. can inform you, without significant
manual effort, who needs to be
certified or recertified or who needs to
complete a particular course.
LIFE SCIENCESAuditing capabilities:
assess appropriate data
for quality audit trails
What data points need to be audited How can we access an audit trail?
for each field?
If the audit trail is for a specific course
Do you need a user name? Or a first and and is pertinent to people at a specific
last name? Will you need a date stamp and/ location or job site, can these results be
or a time stamp? These details need to be filtered easily? Will you have to spend
addressed prior to choosing an LMS to significant time manually combing
ensure your expectations will be met. It’s also through reports to find the data you
important to discover if there are workarounds need, or can the system quickly run a
if certain data points aren’t available. customized report?
LIFE SCIENCESChange process: evaluate
documentation quality &
configuration abilities
What is contained in release Can functionality be How might
documentation? enabled and disabled? configuration change
in any given release?
How easy will it be to During a new release or
understand any changes interim fixes, it’s critical to be Are new configurations
in functionality? How able configure functionality at anticipated to be easy
comprehensive is the vendor’s your own pace. The ability to to implement and
documentation? The ability to enable and disable features understand or will you
anticipate the change process ensures you can control new need a dedicated team
and changes in functionality functionality on your time to manage the changes?
will minimize the validation schedule, when you know
process when your vendor you have access to adequate
releases a new version. resources and training.
LIFE SCIENCESReporting and data retrieval:
evaluate reporting & ease
of information integration
Are compliance/noncompliance reports What level of report security
configured in a way that meets our is available?
organization’s requirements?
Most organizations need to limit
To minimize manual manipulation, compliance access to reporting to ensure each
reports should be generated in a manner most department receives only the data
similar to your organization’s existing structure. pertinent to their group.
LIFE SCIENCESCan we filter data Are reports configurable? Does the system allow for
in all reports? Can the system handle ad external database access?
hoc requests?
Comprehensive filtering To be most effective, the
capabilities allow you to The capability to configure LMS should be able to
appropriately limit the reports ensures your leverage data not already
data you deliver to the organization can meet all in the system.
FDA during an audit. reporting requirements in
the future.
Cornerstone OnDemand is a leader in cloud-based applications for talent management.
Our solutions help organizations recruit, train, manage and connect their employees,
empowering their people and increasing workforce productivity.
Learn more at csod.com/lifesciences.
©2014 Cornerstone OnDemand, Inc. Created in collaboration with
LIFE SCIENCES
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