JUNE 2021 - RDASH LEADING THE WAY WITH CARE
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from the Chief Executive Welcome to the June edition We are one of eight trusts who now offer patients who smoke treatment for their of Trust Matters. tobacco addiction as part of their routine care in the newly launched QUIT Programme across This month, I am pleased to announce that South Yorkshire and Bassetlaw. If you live in we opened the doors of a new NHS COVID-19 North Lincolnshire, you can still access specialist vaccination centre providing even more stop smoking treatment and support through opportunities for adults to receive their vaccine. our QUIT team. If you’ve not yet had your COVID jab, please take a read of the article inside this edition to A key part of being a successful organisation find out how you can benefit from this centre. and delivering our ambition of leading the way with care is our Strategic Plan. We have taken It is fair to say that it has been a very tough this opportunity to refresh our strategy, which year all round. If you are struggling with you reflects the changes we have been dealing with Kathryn Singh mental wellbeing, I would certainly encourage due to the coronavirus pandemic and the new Chief Executive you to seek help. Our teams, which provide environment in which we are now working in, Improving Access to Psychological Therapies to and to see us through the next two years. If you’ve a story to tell adults and also our colleagues who work in our children’s services, are doing everything they Finally, I want to say thank you to everyone let our Communications can to make it even easier for you and your living and working in our communities for Team know. loved ones to access this vital support. supporting the COVID vaccination roll out. The Email rdash. vaccine really is our best defence against a virus Our Grounded Research team will be starting which has not gone away. Please take up the rdashcommunications@ a new research trial in the next few months offer of the vaccine when called. nhs.net called Home Goals. This trial aims to promote or ring them on good mental health and emotional wellbeing Kind regards. of children and young people aged between 11 01302 796204. and 18 years. You can find out more about this Don’t forget you can exciting study inside this edition. Kathryn . also follow us on social media: @Rdash_nhs Rdash nhs @rdashnhs Youtube rdashcommunications 2
News matters New vaccination centre opens in Doncaster A new NHS COVID-19 vaccination centre has opened its doors this month (June 14) in Doncaster for people in the eligible groups across South Yorkshire and Bassetlaw to get their vaccination. The new centre is based in Almond Tree Court located on Woodfield Park, off Tickhill Road, Balby, and neighbours with Tickhill Road Hospital. It is run by this Trust. Anyone in an eligible group can make an appointment by visiting the national COVID-19 vaccination booking website or by calling 119. The centre is not currently accepting walk ins. Rachel Millard, Deputy Director of Nursing, who is helping to head up the vaccination programme, said: “This new centre is another location where people can get their COVID-19 vaccination by simply booking an appointment online or calling 119. I would urge everyone aged 18 plus who has not booked their jab yet to go online today and make their appointment. Enjoy summer knowing you are protected against this awful virus which is still circulating in our local communities. “We know those people who have not been vaccinated are still becoming ill if they get the virus and many are suffering the after effects of the virus for many weeks and months even though the initial illness was mild. This new vaccination centre is easy to access with great links from the A1 and M18 and Top: Branden Horton, Doncaster Rovers we’ve plenty of free parking outside,” she added. defender,outside the COVID-19 vaccination centre at Almond Tree Court. The link to book a vaccination is here: Above: Branden having his jab. https://bit.ly/3h4mxuk 3
News matters Revamped website is a gateway to advice and help A Doncaster clinician is urging local people struggling with mental health problems to visit a revamped NHS website packed with lots of recently added self-help advice and a new online referral system. Tim Godley, from our Improving Access to Psychological Therapies (IAPT) team, said: “The Doncaster IAPT website is a gateway to a mine of information about mental health problems, designed to help people improve their knowledge and increase their confidence to reach out to us. Simply go to Self help – IAPT (rdash.nhs.uk) to view the wide range of free materials covering 16 themes, including Depression and low mood, Anxiety, Panic, Sleeping problems, and Bereavement. They are also available in easy read and audio versions. “We continue to improve access to talking therapies for people who have common mental health issues like anxiety and depression and have made it easier to make a referral at any time of the day or night by using the new online referral form on the website – Self-referral form – IAPT (rdash.nhs.uk). So there is no longer a need to contact us by phone. “Anyone who makes an electronic referral will be quickly contacted by one of the IAPT team, so please don’t suffer in silence, we are ready to help.” Tim Godley New seclusion unit opens at Great Oaks Trust Chairman Alan Lockwood visited Great Oaks in North Lincolnshire to officially open a new seclusion suite at our 19-bedded Mulberry Ward. Alan is pictured with ward managers Amy Harwood and Rachel Morrison at the ribbon-cutting ceremony. The suite is part of improvement work being carried out at Great Oaks and features a large bedroom for the patient to step down to following a period in seclusion. Although seclusion is always used as a last resort, the suite is light, spacious, provides a more dignified experience and has toilet facilities that can be accessed at all times. Left to right: Amy Harwood, Alan Lockwood and It includes new Oxehealth equipment to Rachel Morrison allow colleagues to monitor the patient’s physical health and can also be used as a low stimuli area to hopefully avoid the need for seclusion. 4
News matters Leading the way with care – our refreshed Strategy and how you can help achieve this We have a new Strategic Plan to take us forward for the coming two years. This refreshed plan reflects the big changes we have been dealing with due to the coronavirus outbreak, the need for us to improve our services and the different ways we have been working Due to the pressures on frontline services during the last six months of COVID we have deliberately not taken colleagues away from our patients to refresh the strategy. Instead, we have been strongly led by national plans, the COVID environment, our Care Quality Commission improvements and feedback from our staff survey. We have tried to keep our Strategic Plan plain and simple, focussing on our colleagues and our patients. The plan is a mix of strategic and operational planning to cover the next two years and shows what we are aiming to deliver during that time. We will be focussing heavily on managing COVID-19, improving safety and quality, our people, improving access to our services for patients and improving leadership from ‘Ward to Board: Board to Ward’. Our plan sets out WHY we are here There will also be engagement events – we want to lead the way with our to see how we can all play a role in care. WHAT we want to do – our four meeting our aims and goals. Strategic Ambitions and HOW we are going to do it – our seven Strategic We hope you like our new aims and Objectives. These are shown right in goals. our easy to understand image. If you have any initial feedback or We will be launching our refreshed questions, please email our Strategy Strategy in the coming weeks and Team members via Ray Hennessy, Head will cascade the information to our of Strategy, on ray.hennessy@nhs.net colleagues via line managers. 5
News matters Farewell to Steve We bid farewell to Steve Hackett, our Executive Director of Finance and Performance, on June 24. Thank you for all of your hard work during the time you’ve been with us. All the best in your new role at The Rotherham Hospital NHS Foundation Trust. You’ll be great. Steve is pictured centre with Alan Lockwood, Trust Chairman and Kathryn Singh, Chief Executive. Green light for Emerald’s fitness sessions Getting fit and feeling better for it is the daily routine at one of our mental health rehabilitation centres. Colleagues and patients are taking part in socially distanced circuit training in the grounds of Doncaster’s Emerald Lodge Rehabilitation Services as part of a healthy living campaign that’s running on the ward. Occupational Therapy Assistant Jonathan Tweed designed the makeshift course, which takes around half-an-hour to complete, and features stop off points to exercise on mats, with dumb-bells and do step-ups on a seating area. “Everyone is loving it”, says Emerald Lodge Clinical Lead Theresa Dixon. There have been a few ‘huffs and puffs’ along the way but it’s “The Government is encouraging all of us to enjoy a healthy lifestyle heartening to see everyone encouraging each other along as they so we thought we would use this initiative to encourage patients and build up their fitness. work colleagues to imbed this practice into their daily life. “It is wonderful to be outdoors and taking part in an activity after “We are initially trialling the idea for three months and every week a such a long time of so many places being closed due to COVID.” patient is awarded a small prize for achieving their best performance. 6 8
News matters Learning Disability Ambassador training The first stage of our ambassador training saw 120 people volunteering to become Learning Disability Ambassadors on the wards and departments at Doncaster Royal Infirmary and Bassetlaw Hospital. The training was presented by Glynis Smith, Learning Disability Liaison Nurse; Simon Brown, Divisional Director of Nursing and Learning Disability Lead; and Evie Messom, Learning Disability Liaison Nurse. Four sessions have been held with more in the pipeline. The aim of the training is to provide colleagues in acute hospital settings with a better Ambassador Badge design winners. understanding of supporting people who have a learning disability when they come onto hospital wards and Amy with the winning departments. design. Further training will be available shortly online which will focus on Communication a vital part of providing high quality and compassionate care. Other activities organised during Learning Disability Awareness Week included a Learning Disability noticeboard competition. The winners of the Ambassador badge design were announced – they were Amy, who lives in supported living and Sharon, Peer Learning Disability Supporter for the People Focus Group Pledge stand. (PFG). Very well done to the both of you. Glynis Smith (pictured right) and her colleagues held a socially distanced display stand to encourage people to make their Learning Disability Pledges. 7
News matters ‘Home Goals’ trial launching soon Our Grounded Research team enable young people to learn about is launching a new trial in the how and why anxiety and depression occur, and how we can learn ways of coming months called Home managing them. They will be led by Goals with aim of promoting NHS colleagues such as a mental health good mental health and emotional nurse, psychiatrist, psychologist, and wellbeing of children and young psychological wellbeing practitioners. people aged 11-18. Our Grounded Research team is looking This trial will look at common mental to recruit any child or young person health problems, why they are aged 11-18 who is classified as low risk experienced and how they can be but identified as benefitting from low reduced, combined with a short physical intensity psychological intervention. activity session run by a local professional Participants who turn 18 in the trial sports team. Virtual therapy groups will period will be accepted. They must be delivered through Microsoft Teams attend a school in the Rotherham, teaching children and young people Doncaster, North Lincolnshire or about the brain, how we experience Bradford locality and have access to a emotions, and to cope with them. PC, laptop, smart phone or tablet. Each therapy group will run for one hour Participants must not already be benefit from taking part in this research after school for six weeks. The first 30 involved with psychological therapy, be looking at improving these feelings, then minutes will focus on physical activity led experiencing suicidal ideation, or have contact the Grounded Research team on by a player with Bradford City Football participated in Safety Nets or Home rdash.groundedresearch@nhs.net to find Club or Scunthorpe United Football Club. Goals studies in the past. They will be out more. The physical health aspect of the groups asked to complete questionnaires and encompasses a broad range of physical they will be entered into prize draws for This video explains the Home Goals activities, adapted to try at home. £20 and £50 Amazon vouchers. concepts and benefits https://youtu.be/vt9sdfwUfmY The second half of the session will If you work with children and young focus on ‘psychoeducation’ which people between 11-18 years old who are Pictured is Dr Victoria Laker, who is helps people better understand mental experiencing feelings of stress, worry or leading on the trial for Grounded health conditions. These groups will low moods and you think they would Research. 8
News matters Creating art during Learning Disability Awareness Week Service users and colleagues at the Diamond Activity & Therapeutic Service in Doncaster celebrated Learning Disability week (June 14-20) in their four bubbles. The theme this year was Creative Arts, and each bubble made a piece of artwork which has been joined together and displayed in the foyer. Poems featuring the unique personalities and abilities of the service users were written on little homemade baskets. The baskets were taken home by the service users or placed on wheelchairs and called 'Messages in a basket'. The poems were also made into a song called ‘Hidden Talents’ which has been recorded and translated into Makaton. Each day was given a 'Word of the day' signifying how the team at the Diamond centre support their service users to achieve this: Monday - Ability Tu e s d a y - C h o i c e Wednesday - Inclusion Thursday - Empowerment Friday – Independence. Throughout the week the team celebrated the amazing personalities and abilities of their service users in a fun and inclusive way. 9
News matters Helping Doncaster’s care of the pandemic and a rapid input to any care home identified as being in an outbreak of COVID-19. homes through the pandemic Phase two saw the wider clinical response step into action, spearheaded by a MDT review of every care home resident, using iPads to run the online meetings. This combined approach brought Colleague Sam Butcher has described how Doncaster’s together several of our in-house teams – Care Home Liaison, Frailty, health and local authority organisations quickly created a Community Nursing and Therapists, in a virtual way to respond to clinical coalition at the start of the coronavirus pandemic, actions generated at the proactive, patient-focused meetings. forming what became a ‘task-force’ to support the borough’s care home residents and colleagues as they From the start of the pandemic, community nurses continued to visit care home residents, and on-going help in infection prevention and battled through the unprecedented months that followed. control was provided to maintain safety. Reviewing the year since the first case of coronavirus was detected The team’s work earned them two Trust accolades – the Chairman’s in Doncaster, Sam said that right from the start there was a Award and Danny Rose Exceptional Achievement Award. determination to ensure the over 40 care homes in the borough would not be left isolated as the pandemic took hold. “To date we have started MDTs in 44 of Doncaster’s 47 care homes and carried out over 1,840 reviews of new patients and follow-ups. Sam, Service Manager for Doncaster’s Central Locality, said: “The added Sam. Enhanced Care Home Response was a Government directive, planned to be introduced later in 2020 but brought forward when “Around 45 different colleagues have been involved in the Enhanced the pandemic started. It focused on delivering high quality personal Care Home Response. Practical help and assistance included carrying care in care homes; more choice for residents about what care they out medication reviews to help, for example, residents who had poor received and where, and reducing the number of hospital admissions sleeping patterns, and input from mental health teams for those by better use of resources. homes that look after people with dementia. And much more. “Our organisations’-wide response came in two stages and involved “Crucially, the combined efforts of the Doncaster-wide MDT this Trust, NHS Doncaster Clinical Commissioning Group (CCG), made sure the care homes were not fighting the COVID battle Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust, on their own and has enhanced the support we all provide. The Doncaster Council, and the borough’s five Primary Care Networks positive impact of the team has been far reaching through the of GP practices. In March 2020, the CCG led a multi-disciplinary most challenging of years, with a rapid response to care homes team (MDT) review of all aspects of quality around care homes, experiencing outbreaks through joint working across community including use of personal protective equipment to prevent infection nursing and end of life teams. spreading. The CCG also provided each care home with an iPad and confidential internet access to the NHS network, so staff could “The offer of support for the care home staff who have access advice and information much easier and attend meetings, experienced a distressing level of death and bereavement of both using confidential channels and MS Teams software.” residents and colleagues, as well as personal experience from the psychological support services, has also been invaluable. At the same time, Trust colleagues were reviewing patients’ symptoms, offering end of life support, and providing psychological “We are now looking at how we can continue to develop our counselling support to care home staff. This first stage lasted until relationship, which has been well received by June last year. This involved core services within the community care home staff and the wider MDT alike.” nursing service and the enhanced offer responding to symptomatic patients, to offer support to care homes in dealing with the impact Sam is pictured first left with some of the team. 10
News matters Free work shop will explain online mental health therapy Doncaster adults suffering from common mental health problems are being invited to book a place on a free fact-finding online workshop to find out more about computerised cognitive behavioural therapy. Organised by Doncaster’s Improving Access to Psychological Therapies (IAPT) team, the workshop will explain all about Mind District, which helps people master their own wellbeing by encouraging them to change the way they think and behave. Jennifer Mason, from the IAPT team, said: “Some people prefer using a computer rather than talking to a therapist about their private feelings. Mind District is an online tool that allows users to benefit from therapy with minimal or no contact with a therapist if they prefer. “Users work through modules of information, videos, exercises and examples at their own pace, step by step, to put them on the road to recovery. There is also the option of benefiting from phone calls or online messages with a therapist to guide and monitor their progress if they want. “We offer a range of modules that can be personalised to best suit individual needs, including obsessive compulsive disorder, work stress, sleep problems, self-esteem, relaxation, anxiety, depression and panic disorder.” The workshop will take place on Monday 19 July at 1pm, when viewers will be able to learn more about Mind District, how to use it and which modules would suit them. There will be an opportunity to ask questions. To book a place, please visit www.iapt.rdash.nhs.uk or ring 01302 565650/565556 Monday to Friday 9am to 5pm. 11
News matters Stop smoking programme aims to save thousands of lives in South Yorkshire and Bassetlaw A new stop smoking programme patients to recover. We also want to has been launched across South support them in choosing a healthier lifestyle by giving up smoking. A lot of Yorkshire and Bassetlaw. support is now on offer to help those who wish to stop smoking do so.” The QUIT Programme is being delivered by South Yorkshire and Bassetlaw Nearly 200,000 people smoke in South Integrated Care System (SYB ICS) in Yorkshire and Bassetlaw – more than partnership with Yorkshire Cancer half of those will die prematurely from Research, five local authorities and smoking-related illness, losing on local Stop Smoking Services. average 10 years of life. In Doncaster 19.1% of adults are smokers. Rather than seeing smoking as a lifestyle choice, we are one of eight It is hoped the systematic, region wide trusts who will now offer smokers approach to actively treating tobacco treatment for their tobacco addiction addiction will help bring smoking rates as part of their routine care. down to below 10 per cent by 2024, saving thousands of lives and helping Tracey Wrench, Director of Patients will now have access to Nursing and Allied Health to reduce health inequalities across nicotine replacement treatments (NRT) Professionals South Yorkshire and Bassetlaw. and specialist stop smoking support during their hospital stay from teams QUIT forms the first part of a broader of trained Tobacco Treatment Advisers Healthy Hospitals Programme across The QUIT service at this Trust is already funded by Yorkshire Cancer Research. South Yorkshire and Bassetlaw and is available on a selected number of also a key strand of the local Tobacco inpatient units in Doncaster and Community-based stop smoking Control Alliances’ plans. Rotherham, with full roll out expected services will play a key role, ensuring medication and support is continued in the next few months. The QUIT The Programme will also offer team also offers advisory support in after patients leave hospital to give advice and support to all NHS staff North Lincolnshire. Contact our QUIT them the best chance of beating their who smoke will have access to NRT team on rdash.quit@nhs.net to enquire tobacco addiction. treatments and specialist support. what support is available to you and Every hospital site in the region is your service users. Tracey Wrench, Director of Nursing and working towards being completely Allied Health Professionals here at this smoke-free. For more information Trust said: “This is an excellent way of about the QUIT programme go to helping our patients to quit smoking. www.sybics-quit.co.uk Not only do we want to support our 12
News matters A Volunteers’ Week Thank You This month we marked Volunteers’ Week by saying a big thank you to all of our amazing volunteers. A huge thanks to those who have continued to support us, where they can, throughout the pandemic and to others who are eager to help but have had to have a break due to the pandemic. We just wanted to say, we appreciate everything that you do for us. News bulletins launched Have you seen our newly launched RDaSH news bulletins on social media? We do a regular news round-up as a way you can quickly keep up to date on what’s happening at the Trust. Why not take a look on our Facebook and Twitter sites. Follow us : 13
News matters Doncaster Aspire workers catch the running bug A group of Doncaster health workers have caught the running bug after being ‘infected’ by a colleague member of an elite centurion club. The Aspire Running team meet up twice a week for an after work three- mile run across different parts of Doncaster, led by organiser Jim Fletcher a medal-awarded veteran of 100 marathons completed over the past 30 years in places as far afield as New York, Berlin, Paris, and Florida. Jim, who freely admits to being passionate about running, has encouraged colleagues from Aspire’s drug and alcohol treatment service to follow in his footsteps, using the app Couch to 5k to get them to the right level of fitness to join. A drug and alcohol key worker with Aspire, a partnership between this Trust and registered charity the Alcohol & Drug Service, he said: “We run along local routes like the Trans-Pennine Trail and Sandall Beat Wood, adhering to the current COVID rules. And at weekends we do trail running in Derbyshire. Jim with his medal. “Regular exercise is great for our physical and mental health, it keeps us in shape, which in turn means less time off work.” The Aspire team took part in Doncaster’s Sandall Beat 10k Trail Race in June, sporting their new Running 2 Recovery shirts provided by our Human Resources Department as part of a health and wellbeing initiative for employees. Jim also steps out on his own and celebrated his latest birthday – his 65th – by tackling the legendary three Yorkshire peaks of Pen-y-Ghent, Ingleborough and Whernside, a 5,500 ft ascent and around 24 miles in distance, in a seven hour long continuous run. If you or someone you know is experiencing drug or alcohol issues and needs support please visit www.aspire.community or ring 01302 730956 14
News matters Full steam ahead for the Flying Scotsman Two of our health and wellbeing services have settled into their new home after waving goodbye to their former base at Doncaster’s East Laith Gate House. Project 3 and Sexual Health Services (pictured) have moved into the modern Flying Scotsman Centre, which is ideally located to serve all the borough just a short walk from the town’s bus and train Interchange. Project 3 provides a range of growing up services for young people aged up to 18, including information, advice and support on sexual health, drugs, alcohol and smoking issues, and much more. Joining them at the Flying Scotsman Centre are colleagues from Tri Health, Doncaster’s sexual health service for residents aged 19 and over, run by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust. 15
News matters New instant messaging app for parents A new Trust app is enabling parents and carers to pre-book a confidential chat with a health professional when they need advice around their child’s physical and emotional health needs. Colleagues worked with software developers to introduce eClinic Parents Plus, which can be downloaded free of charge to a smartphone from the App store or Google Play. E Health/ Social Media Project Officer Leana Gater said: “A parent can simply download the app and register their details, choosing from the menu their geographical area, service required and type of help or advice they are looking for. They can then book an online a ‘live chat’ appointment with a colleague in the team. It could be a health visitor for children 0-5, a school nurse for children 5-19, or a children’s mental health worker for children aged 5-18. “It follows on from the success of introducing the 11-19 and CAMHS eClinic instant messaging Apps that currently have been registered by a staggering 1,400 young people. During the pandemic 700 young people have booked appointments via the apps. It’s an ideal way for young people to contact a health practitioner for help and support, with confidential conversations taking place via text message. “Parent Plus was launched in response to both the success of these apps and interest from parents who, similarly, would like an alternate way of getting advice on issues that are concerning them. Typically, it could be anything from young mums wanting help with weaning their babies, needing advice regarding sleep, emotional health concerns or behavioural difficulties with their children. The age range is from birth to leaving school. “The pandemic has highlighted the value of the NHS having digital technology to maintain contact when face-to-face appointments haven’t been possible and young people in particular have embraced this new way of working. We’re now extending the service to their mums, dads and carers.” 16
News matters Creating a sensory garden at The Woodlands During Mental Health Awareness Week in May, patients and colleagues at The Woodlands in Rotherham took the opportunity to create a sensory garden. The theme of Mental Health Awareness Week was ‘Connecting with nature’ and they planted a sensory flower bed for all the patients at The Woodlands to enjoy. Here they are at the start of their project. The flowers were donated from Flourish Enterprises at St Catherine's House in Doncaster. 17
News matters Supporting our Armed Forces This month to coincide with Armed Forces Day 2021 on June 26 we are delighted to announce that following the successful award of Silver in the Armed Forces Covenant Employers Recognition Scheme we will now begin our approach to achieving Gold level status. The Employer Recognition Scheme (ERS) acknowledges employers who have provided exceptional support to the armed forces community and defence by going above and beyond their covenant pledges. Through a three-tier approach of bronze, silver and gold awards, the scheme recognises the different levels of commitment provided by employers. Our Gold plans will include a mix of internal and external developments which will include further accreditation opportunities, the ability to strengthen our working relationships with other public sector and Armed Forces specific charities and continue to recognise and support veterans, reservists, and families that either work with us here or find themselves in need of our services. We will continue to report on our progress over the coming months This year many local events to celebrate Armed Forces Day were scaled back or moved online. Anyone interested in finding out more about Armed Forces Day via this link: www.armedforcesday.org.uk 18
Colleagues matters Want to shape the wellbeing of NHS colleagues? If you are a colleague who has direct contact with patients while at work, our Grounded Research team invites you to take part in research designed to reduce Occupational Burnout in NHS colleagues. The UpLift trial is set to start in November and could benefit the wellbeing of you and your colleagues. The clinical trial is jointly funded by MindLife UK and this Trust. Implementation is led by the Centre for Psychological Research which is a collaboration between this Trust and the University of Sheffield. There is also a video here https://youtu.be/FqJYvKYjJhs Contact the Grounded Research team on rdash.groundedresearch@nhs.net to find out more. You can find the consent form here https://sheffieldpsychology.eu.qualtrics.com/jfe/form/SV_b9lVzfAHNzSiHhc The recruitment for the trial closes on Friday 2 July. CQC Workstreams: Big Challenge – what happened next? Read the scenario on the Improvement Hub and guess what happened next. Everyone who enters will receive a pen and a chosen winner will receive a goodie bag. You never know your entry could be picked the winner. 19
Colleagues matters Join our Care Quality Commission (CQC) Big Conversations – record keeping, care planning and clinical risk assessments Calling all Trust colleagues We are holding three CQC Big Conversations in July and we hope that you will join us. The topics for discussion will focus on what you think the cultural barriers are that impact on achieving good quality record keeping, care and treatment planning, and clinical risk assessments. We are also keen to hear what solutions could overcome these barriers? Join us on the following dates Join the Big conversations by clicking on the dates: July 6 July 8 July 29 12noon to 2pm 1 to 3pm 12.30 to 2.30pm Alternatively, you can email rdash.op-business-suppor t@nhs.net 20
Colleagues matters Keeping you up to date with improvements As you know we are working hard to make our services better. We will regularly update you with the improvements we are making, which are part of our Care Quality Commission (CQC) improvement plan. Please take a read of our latest newsletter by using the link below: https://intranet.rdash.nhs.uk/wp-content/uploads/2021/06/CQC-newsletter-6.pdf New video launched on Oxevision You may be aware that we have introduced new technology to enhance the wellbeing and safety of our patients. Well now you can find out more about it by watching our new video here https://youtu.be/oFKpcxW_NuM We recently teamed up with Oxehealth a company that provides patient monitoring systems. The innovative technology called Oxevision is being used on the Trust’s adult and older people’s inpatient mental health wards and Psychiatric Intensive Care Units as part of a continuous programme to improve patient wellbeing and safety. The new system uses sensors to remotely monitor a patient’s pulse and breathing rate Pictured Chris Pym, Modern Matron, with an Oxehealth device. 24 hours a day by measuring changes in skin tone and chest movements, even when they are under bedding. The sensor can also alert Trust colleagues if a patient gets out of bed, who is at risk of falling or if they display activity or behaviour that may present a risk to their safety. To find out more, watch our video. 21
Colleagues matters Focus on the Digital Aspirant Programme team Our Digital Aspirant Programme team is responsible for overseeing a £12 million hi-tech transformation programme across the Trust. The team comprises Digital Aspirant Programme Manager Martin Wilson (pictured centre) Technical Project Manager Haydn Walker and Clinical Project Manager Elaine Evans. Their role is to support, manage and report back progress to NHS Digital and local place on the programme’s various projects. What it’s about The programme aims to help create a digital level playing field across the NHS by supporting trusts to achieve a common set of core capabilities. We Left to right: Elaine Evans, Clinical Project Manager; Martin Wilson, are one of the first 23 trusts chosen to pilot this Digital Aspirant Programme Manager; and Haydn Walker, Technical programme, which is run by NHSX. Project Manager. Why it is needed • Digital Ward (Oxehealth) – Introducing monitoring devices To accelerate the purchase, deployment and use of the into wards to observe patients remotely from the nurses’ technology we need to take forward the Trust’s digital station without disturbing them, a key improvement in the transformation, in particular to support clinical colleagues drive to actively prevent falls. and patient care. We are focussed on now Achieved so far Working with Trust project leads, we are providing technical Digital technologies have played a crucial role in our response expertise, project management support and smoothing the to COVID-19, and everyone across the Trust has worked way to help drive the following developments forward: tirelessly to deploy, implement and adapt to new ways of working. Examples are: • AutoPlanner • Agile Working – At the start of the coronavirus pandemic, • Inpatient Modernisation the Trust looked to the IT Department for improved communication solutions. This included network upgrades • SystmOne Community Makeover and the introduction of over 400 additional laptops to enable remote and agile working • Electronic Patient Record • Video Consultation – Airmid is a patient-facing app • Electronic Prescription Service developed by the SystmOne supplier TPP. This was rolled out at the beginning of lockdown to enable clinicians to • Video conferencing continue with their patient appointments • eRoster/ Health Roster. • Windows 10 – Replacement or upgrade of around 6,000 devices across this Trust. This ensures that the Trust and supported partners are brought up to date, running All projects under the Digital Aspirant Programme should be a modern and more secure operating system, which completed by March 2022. enables interoperability with current IT systems as well as complying with the terms of our agreement with NHS For more information, please email Martin Wilson, Digital Digital regarding licencing Aspirant Programme Manager, martin.wilson10@nhs.net • Electronic Patient Record – Ongoing SystmOne optimisation across the Trust, introducing new functionality to enhance end user experience. Continuous improvements to data quality and system processes based on Care Quality Commission feedback and requirements. 22
Colleagues matters Could you be a Young Carers Champion? Over 700 young carers in Doncaster support their families and others and this added responsibility at a young age can impact on their time for themselves, their school work and spending time with their peers 1 in 20 young carers miss school because of their caring responsibilities, 63% of young carers in Doncaster care for their mother and 21% care for a sibling. To support and advocate for children who do an amazing role caring, Doncaster Council would like to hear from people in workplaces such as schools, colleges and health care settings (GPs, Hospital, CAMHS), who would be interested in becoming Young Carers Champions. Please view the video Young Carers Champions here A Young Carers Champion will be the ‘go to’ or first point of contact ‘identified person’ within a particular setting and a link person for the young carer service to speak to. The Champions will represent/ advocate for the young carer to ensure they are supported by other colleagues. Training will also be made available. For more details, please contact young.carers@doncaster.gov.uk or click here to take a look at the Young Carers webpage. 23
Colleagues matters Thank you from an appreciative student Colleagues from our Early Intervention team in Rotherham received a big ‘thank you’ message from one of their students and we wanted to share it with you. “I know I said thank you in the meeting, but I just wanted to give you a quick email to say it again. The team is absolutely wonderful. I feel so lucky to have spent time working alongside everyone. My experience has been amazing, and as someone who really struggles with confidence and anxiety, I have felt so welcomed and at ease with everyone. Sonia has been excellent, I couldn't have asked for a better educator, she has pushed me (gently) and helped me realise my potential. I feel like I am leaving this placement with a whole new level of confidence, in myself and as a student Occupational Therapist, which Sonia played a huge part in. “I'm sure you already know how great the whole team are, but I’m also a big believer in giving good feedback when its due, and I genuinely cannot say enough nice things about you all. Thank you again.” From Emily W. Taken your NHS People Pulse Check recently? Listening and responding to your concerns is as important as ever and your health and wellbeing remains a top priority in the NHS. As we enter the next phase of our response to coronavirus and safely bring back NHS services, there is a national focus on continuing to provide the support that colleagues deserve and need. In partnership with NHS England and NHS Improvement, we have implemented a pulse check which is entirely anonymous and voluntary. NHS People Pulse will enhance our listening and help improve the support you are offered during COVID-19 response and recovery. Your feedback will inform local and national changes that improve the experiences of our people and patients. Please take five-minutes every couple of weeks to tell us about your experiences at work. By sharing your views, you will ensure your voice is heard across our organisation. Listening to you regularly means we can act and respond on your concerns and help improve the support that we provide to you. Use the link below to tell us how you feel. www.nhspeoplepulse.com Hands Face Space Fresh air 24
Their opinion counts It boosts our morale when we get a thank you from colleagues, managers but especially patients and service users. Here, in ‘Their opinion counts’, is a selection of comments and compliments from the Your Opinion Counts forms. Liaison Team East Locality District Assessment and Nursing (Doncaster) re) (North Lincolnshi X made sure "Excellent staff service. Sand "X listened to me. Great care." piper y treatment (Roth i was involved in m "The erha m) pathetic. plan. X was very em and c staff have ents are time Telephone appointm are very handy." and t about you for you he fo ods g r needs nds ood." o r s F i rst Frie Visit Health (Children’s) ty Service en face Learning Disabili a tim e w h otherham) port at not available ." Physiotherapy (R g s u p "Havin were ortive." f a c e groups pp to "Very caring and su Rotherham Vocational Service Tri Healt h p i t a l - Falls ) (Childre n’s) os ter "Was there for any advice Day H ce (Doncas Good co mm serv i needed and support." e the proce unication of s e r v ice. Th d dure, th d nd all-rou formative a n througho e care G o o i n ut." " ry t." was ve patien nurse aring to the very c IAPT (North Lincolnshire) "Friendly, understanding and Improving Access to accurate." Day Hospital - Falls service Psychological Therapies (Doncaster) (IAPT) (North Lincolnshire) "All of the service was "I felt so much better after the Fantastic." telephone consultation." Tri Health (Children’s) "X was very helpful." 25
Colleagues matters Spotlight on … …Freedom to Speak Up Champion Hello my name is Anne Wisdom, and I am a Higher Trainee doctor working in the Trust. I am also a Freedom to Speak Up Champion. I have always felt that having an open, transparent and blame free working environment is central in leading to improvements in patient safety. It is also important that colleagues feeling listened to and valued which is vital for their wellbeing. These values are integral in ensuring that those working here feel enabled to speak up about issues which concern all colleagues, including volunteers and students too. Speak Up to your local Champion, Click here to watch Anne talk about your line manager or trusted peer speaking up. Speaking Up offers the opportunity to help us create an open and safe to raise worries or concerns which culture to continue to ensure that help to improve services and protect both patient outcomes and our patients. Here in the Trust, we have a working environments are positive number Speak up Champions like me. ones. You can find a full list on the intranet. 26
Colleagues matters What does ‘Talent Management’ mean to you? Talent Management in the Trust is not just about developing our rising stars, it is also about understanding everyone’s strengths, aspirations. It is about looking for ways for everyone to maximise their potential, job satisfaction and to make the Trust an even better place to work. We are looking for a new name for the programme, one that captures this inclusiveness nature. One suggestion is ‘RDaSH Gold’ to recognise the fantastic contribution made by you to excellent patient care but we are keen to hear other suggestions. What do you think? Should we stick with Talent Management? What would be better? Everyone who makes a suggestion will receive a small token of our appreciation, ome RDaSHWay goodies. Please let us know by email to rdash.improvement@nhs.net Talent Management workshops for managers Are you a manager and manage a team? If so, we would like you to attend one of our Talent Management for Managers Workshops, where we will share information about the Trust’s approach to Talent Management, clarify the role of line managers and provide an opportunity to identify any support needed to deliver a consistent and positive experience for both managers and their team. The first phase of the programme invited managers of Band 5 nurses / race equality and cultural heritage colleagues and new starters from January 2021. These workshops are now available to all managers. These sessions will be held on MS Teams on the following dates/ times: Wednesday Tuesday Thursday 14 July 27 July 5 August from 2 to 4pm from 1 to 3pm from 11am to 1pm To book your place please email the Learning and Development team on rdash.learninganddevtraining@nhs.net or telephone the Booking Line 01302 798343 which is open from 9.30 to 12noon and also 2 to 4pm. 27
Colleagues matters SystmOne ‘Community Makeover’ Do you work in community physical health services, or a ‘community hospital’ setting? If so, we’ll soon be working with you to optimise your SystmOne set-up and introduce new, exciting functionality. Following the implementation of SystmOne across mental health services late 2017 to mid-2018, where SystmOne became our sole clinical records system, we’ll be delivering a rapid improvement project, aligning best practices and looking at how we continue to optimise the use of the system for the rest of the Trust. This programme of work is called ‘community makeover’ (you may have heard about it previously) and is managed under the Digital Aspirant Programme. Work has already begun, with a programme timeline of June 2021 to May 2022. Your service will be assigned a Health Informatics delivery team comprising of Project Manager, Clinical Systems Specialists, Reporting Business Analysts and supporting Developers to ensure end to end optimisation and quality service delivery (process, recording, quality, reporting). Clinical systems specialists will contact service leads 4-6 weeks prior to the start date for your service, to arrange meetings with you and your colleagues. • The first stage will involve process mapping ‘how you currently work’ and collaboratively developing a map to improve processes – ‘how you’ll work in the future’, aligned to best practice and service needs. • You’ll then work with the delivery team to configure the system, rebuild service reporting, and provide appropriate testing and clinical assurance needed to ensure everything meets the agreed service requirements. • Your service will have a training plan tailored to your needs, and all the support needed to ensure safe transition from old processes to new. If you work in a service under the ‘community makeover’ programme, there’s no need to submit any further change requests, unless these are minor ‘pre-approved’ or ‘emergency’ changes, as we’ll pick these up as part of the agreed optimisation schedule, available here and outlined below: • June 2021 to • September 2021 • January 2022 to March • March 2022 to May September 2021 – to January 2022 – 2022 – Palliative Care/ 2022 – Single Point of Learning Disabilities Rehabilitation and Community Hospital Access and Corporate and Drug & Alcohol Community Nursing and Specialist Nursing Services Services Services Services Any queries regarding the community makeover programme, please contact Elaine Evans, Clinical Project Manager for the Digital Aspirant Programme, on elaine.evans7@nhs.net 28
Colleagues matters Remember to keep your GEM Award nominations coming in We are still celebrating our fantastic GEMs, those of you who are constantly Going the Extra Mile (GEM) for our patients, colleagues and the service we provide. During the pandemic we are sending each of our GEMs a special thank you gift, certificate and new name badge in the post. When you receive your GEM gift, please send us a selfie photo with your certificate and gift so that we can shout out and let everyone know that you are a GEM. Keep your GEM nominations coming in! Why not enter a colleague for a Going the Extra Mile (GEM) Award? If you work with a colleague who is always Going the Extra Mile, please nominate them for a GEM award here: http://nww.intranet.rdash.nhs.uk/communications/gem-awards/ Working with the Transgender and gender diverse communities Join us in our online professional level education and training sessions designed to increase the knowledge and concepts of gender identity and gender expression, and the diverse ways in which these can manifest. Through increased understanding, medical and health providers, hospital and medical clinics, and all other care providers who work with or provide services for those who are transgender and/or gender non-conforming can advance their skills in addressing the needs of these diverse populations. Each session will last 3.5 hours and will be held bi-monthly on the following dates: tuesday wednesday monday 27 June 29 September 22 November from 9.30am to 1pm from 9.30am to 1pm from 9.30am to 1pm Please follow the link to book your preferred date: https://www.eventbrite.co.uk/e/working-with-transgender-and-gender-diverse-communities-tickets-151036342767 29
Colleagues matters Spotlight on our … …admin teams We are taking the opportunity to shine a spotlight on some of the unsung heroes of our Trust, who have done a tremendous job during the pandemic – our admin colleagues. We couldn’t manage without you, so a big thank you. Mel Cole Admin Lead, Inpatient/ Assessment and Liaison Mental Health Teams, Great Oaks, Scunthorpe “I really enjoy my job, my work is so varied that every day is different, from managing human resources issues to attending ward meetings it’s a really mixed portfolio. “I work alongside a great bunch of people at Great Oaks, and I think I’m probably the ‘go to’ person when they need help or advice, which is wonderful to be part of such a great, supportive team. “I manage 16 admin colleagues and I’m proud to say that we’re all 100 percent compliant with our training, PDRs and supervision.” 30
Colleagues matters Rainbow training – book your place The Rainbow badge initiative has a simple objective to make a positive difference by promoting a message of inclusion. The badge itself is intended to be a simple visual symbol identifying its wearer as someone who as an LGBTQ+ person can feel comfortable talking to about issues relating to sexuality or gender identity. It shows that the wearer is there to listen without judgement and signpost to further support if needed. oo ked u l ly b f August 19 October 21 December 7 from 10.30am to from 10.30am to from 1 to 3pm 12.30pm 12.30pm If you would like further information or would like to attend one of the awareness training sessions, please contact rdash.equalityanddiversity@nhs.net Congratulations on reaching your 5km running goal Congratulations to Maxine Le-Voguer, HR Advisor, and Julie Watson, Support Services Manager, on completing the 0-5km run in nine weeks (pictured below). You may have seen them running around the Tickhill Road Site and Woodfield Park each week working towards their goal of 5km. This is an amazing achievement for them both and they should be very proud of what they have achieved so far. They are both keen to continue with their running journey and who knows, maybe they may set their next goal as 10km. 31
Colleagues matters Our RDaSHWay Diamonds Do you know a colleague who has done a good deed to help the team or to make you smile, laugh and feel better? If so, you can nominate them for our RDaSHWay Diamond Award. Our RDaSHWay Diamond award is for our colleagues who shine and is the little sister to our current Going the Extra Mile (GEM) awards. However, we know many of you do little acts of kindness, make colleagues smile to boost morale and so much more. To make a nomination you just need to simply fill in the following form: https://intranet.rdash.nhs.uk/communications/diamond-awards/. The nominee will get a shout out in the Daily Briefing, a special email signature strip to say they are a RDaSHWay Diamond and a mug containing goodies. So what’s stopping you? Get entering your colleagues now. Pictured with the Diamond goodies is Joanne Robertshaw. Happy retirement Sandra Sandra Powell, Senior Administrator, Doncaster Improving Access to Psychological Therapies, retired from the Trust on May 31 after 18 years. A socially distanced retirement function was held for her on May 28 where colleagues were able to drop in and give many thoughtful gifts and best wishes to Sandra. Sandra will have a few weeks rest before embarking on a few UK breaks with her husband prior their first much awaited, long haul trip to Thailand in November where they will then continue to travel with further trips to Bali and Cambodia planned. 32
Colleagues matters Network dates for your diary Colleagues are very welcome to join the following networks as a member themselves or as a ‘supporter/ ally’ even if you don’t identify as LGBTQ+, disabled or from race equality and cultural heritage background. Our networks are still being held online and details on how to join are given below. We have a new name for our ‘BAME’ network which is now called REACH and stands for Race, Equality and Cultural Heritage. This name was chosen by the network members at their last meeting. Anybody in the organisation is welcome to attend the REACH network meetings which occur once a month. Race Equality And Cultural • July 21 from 3 to 5pm Heritage (REACH) network • August 18 from 3 to 5pm • September 15 from 3 to 5pm. For more information about the REACH Network please contact the Chair Louis Palmer louis.palmer@nhs.net or for a link to the meetings Amanda.ambler@nhs.net. • July 8 from 1 to 3pm • August 12 from 1 to 3pm • September 9 from 1 to 3pm. For more information on the LGBTQ+ Network please contact the Chair Naomi Handley-Ward naomi.handley-ward@nhs.net or for a link to the meeting Amanda.ambler@nhs.net • July 22 from 1 to 3pm • August 26 from 1 to 3pm • September 23 from 1 to 3pm. For a link to the meeting please email Amanda.ambler@nhs.net Ask Me Anything events Missed the live event? Then you can watch the recordings on Improvement Hub or on the intranet by using the links below: https://bit.ly/2Ucul4o https://bit.ly/2U5HPi7 If you have any questions you want to raise, post them on the improvement hub or email rdash@improvement@nhs.net 33
Colleagues matters Register today and access the Employers Network for Equality and Inclusion (enei) resources We are are a member of the Employers Network for Equality and Inclusion (enei). As such, part of our membership package includes access for all Trust colleagues to free webinars, training and resources. We have also commissioned some targeted training too, see details • Discounts on all chargeable events, training below. • Priority access to talks, seminars and networking events. To take advantage of these resource, just register by using the • Member resources can be found here following link: https://www.enei.org.uk/members-area/ (You will need to register and then use your login details to https://www.enei.org.uk/register/ access this information) You can also sign up to the enei newsletter to read the latest • Wide range of events diversity and incluson news at the link below: http://www.enei.org.uk/events including the enei Annual Conference, Parliamentary Reception https://www.enei.org.uk/sign-up-to-our-newsletter/ and prestigious Annual Awards The details below explain how to do this. Personalised training Enei will be delivering some personalised training for our colleagues. The information below will help guide you around the enei The sessions / dates and times are listed below, bookings for the website training can be made on the following links: • The benefits of enei membership are listed on our website, in • Unconscious Bias summary they are: https://bit.ly/3handND • Access to enei’s website Member only area containing • Neurodiversity in the Workplace employer guides, case studies, infographics and other https://bit.ly/3qw1CmV information • Cultural Competencies • FREE access to research material, helping you to become a https://bit.ly/3qtJFpg thought leader in diversity and inclusion • FREE access to a number of events, including some virtual webinars Session Topic Date Time Unconscious Bias (for all colleagues) 8 July 2021 9.30am to 12.30pm Neurodiversity in the Workplace for Managers 18 Agust 2021 9.15am to 12.15pm Cultural Competencies (for all colleagues) 16 September 2021 1 to 4pm Unconscious Bias (for all colleagues) 7 October 2021 9.15am to 12.15pm Cultural Competencies (for all colleagues) 2 November 2021 12.30 to 3.30pm Neurodiversity in the Workplace for Managers 1 December 2021 9.15am to 12.15pm Unconscious Bias (for all colleagues) 6 January 2022 9.15am to 12.15pm Cultural Competencies (for all colleagues) 24 January 2022 1 to 4pm Unconscious Bias (for all colleagues) 17 February 2022 9.15am to 12.15pm Cultural Competencies (for all colleagues) 8 March 2022 12.30 to 3.30pm 34
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