APRIL 2019 - RDASH LEADING THE WAY WITH CARE - ROTHERHAM DONCASTER AND SOUTH HUMBER NHS ...
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Welcome... from the Chief Executive Welcome to the April edition We’ve teamed up with Sheffield Health and Social Care NHS Foundation Trust to bring a of Trust Matters which is full of new and enhanced perinatal mental health your stories and achievements. service to women and families in Rotherham and Doncaster. We’re also working with This month we launched our Trust strategy NAViGO to introduce a new perinatal mental for the next five years to ensure that we health service in North Lincolnshire. continue to lead the way with care. Our new strategy focuses on six ambitions to help us Throughout April, which is Stress Awareness to take the next steps for our patients, staff, Month, our Improving Access to Psychological members and our communities. A key part of Services (talking therapies) teams in North delivering these ambitions is The RDaSHWay, Kathryn Singh Lincolnshire, Rotherham and Doncaster which will see us taking a new approach to Chief Executive have been encouraging anyone who is developing a culture of continuous quality experiencing stress to get in touch and enrol If you’ve a story improvement through everything we do. on one of their free courses. to tell let our Communications Team Also in this issue we celebrated our champion know. Email rdash. I know that there is lots of great work flu vaccinators and everyone involved in rdashcommunications@ being done and I want to thank all of you nhs.net making this year’s staff flu vaccination for everything that you do here at the or ring them on campaign the most successful in our history. 01302 796204. Trust. We achieved an amazing 89% of our Don’t forget you can frontline health workers having their flu jab also follow us on social Kind regards. to protect our patients, colleagues, family media: and friends. I am very proud that we have @Rdash_nhs such dedicated and committed workforce Rdash nhs and want to take this opportunity to thank Kathryn . everyone who contributed to this very important campaign. Invitation to... Leading the way with care E WAY W TH IT Date G H N 14 May DI CA LEA Dear All, RE 9.30am to You are invited to attend the above event on: 4.30pm At Castle Park Registration Armthorpe Road, Doncaster, DN2 5QB > 9am R CL This is open to all RDaSH staff, Integrated Care Systems (ICS) partners CK TE and students. The day will include workshops on the following: IS I HE • Quality • Culture • Improvement • Compassion • Leadership RE TO REG 2
Staff matters Well done to our GEM Award winners! Well done to everyone who received a Going the Extra Mile (GEM) Award. All well and truly deserved! Our GEM Award winners for March are: Camanda Simmonite and Emma Jones Catherine Collins David Powell Community Team Learning Disabilities, Forensics, Doncaster Informatics, Corporate Doncaster Emma Gorvett Judith Bower Holly Fisher School Nursing, North Lincolnshire Amber Lodge, Doncaster East Community Nursing, Doncaster Alice Hill Carole Tinsley Natalie Cox East Community Nursing, Doncaster East Community Nursing, Doncaster East Community Nursing, Doncaster Stacey Sockett Mandy Peckham Michelle Kerry Community Team Learning Disabilities, East Community Nursing, Doncaster Immunisation Team, Children’s Care Group Doncaster 3
Staff matters Simon Darby-Smith Tracy Lawson East Community Nursing Team, Magnolia Lodge, Doncaster Purchasing, Corporate Doncaster To download your photograph from the day visit: https://www.facebook.com/pg/nhsrdash/photos/?tab=album&album_id=1288216804649811 GEMS feedback from the day...what you said: I think it's a lovely idea and Delivered with genuine really enjoyed the event. pride for the people receiving awards. by Really enjoyed the It was lovely to be recognised A event. Felt very valued both my staff team and RDaSH. and pleased I came, thank you goes a long way. thank you. 4
News matters We’ve launched Our Five Year Strategy This month we launched our ‘Our Five Year Strategy 2019-2024 RDaSH Leading the way with care’. This strategy builds on the work we’ve already done through a two-year programme of transformation, recognising the need for continuous change and improvement to build a whole-system approach in support of developing place based integrated services. We focus on six ambitions which help us to take the next steps for our patients, staff, members and our communities. Our new approach to quality and cultural development ‘The RDaSHWay’ will help us to deliver these ambitions. You can read our strategy and find out how we plan to lead the way with care via this link: http://www.rdash.nhs.uk/54697/rdash-five-year-strategy-launch/ Our Vision RDaSH Leading the way with care Our Ambitions Ambition One Ambition Two Ambition Three Develop and deliver services Take the lead with our Be a leading provider which have a focus on partners to drive the of co-ordinated mental and prevention and early development of accessible physical healthcare services intervention, building resilience patient centred care services for people of all ages and promoting recovery closer to peoples homes Ambition Six Ambition Four Ambition Five Maximise benefits to patients Develop a healthcare Embrace technology to through ensuring a strong and workforce who are equipped innovate and continually sustained financial position to to provide the highest level improve clinical services underpin the delivery of high of clinical care quality clinical services Our Values Empowering Open, Passionate Reliable Caring Progressive and supportive transparent and safe of staff and valued 5
News matters Affected by cancer and want to tell your story in pictures and films People touched by cancer across South Yorkshire, Bassetlaw and North Derbyshire are being asked to share their stories using pictures and films. The Cancer Alliance, a partnership of NHS, public, voluntary and charitable organisations delivering cancer care, has launched its appeal called: ‘Cancer: A picture tells a thousand words’. Sue Yates, (pictured) a former breast cancer patient and a trustee of the national charity ‘Flat Friends UK’, which supports ladies living without reconstruction after mastectomy, has agreed to tell her story through images of her journey. She said: “A picture tells a thousand words! For me this is about creating a legacy and helping others by talking about and showing real experiences of cancer through images and pictures. Many of us take photos to document our cancer journey – whether that is having treatment or how we felt after, just living with the illness. “I think it’s really positive that people can share their stories to help others by inspiring them, showing what it’s like to have treatment. It’s also our opportunity to work with organisations connected with cancer care to understand what works well as well as how things could improve to make it better for the patients, their families and loved ones.” Family and friends of those affected by cancer are also welcome to act as models to illustrate the cancer journey on behalf of their loved ones or to show their own experiences. The images will be used online, across the Cancer Alliance’s new website (yet to be launched), in promotional materials and across social media. Most importantly, the images will be used to understand what is good and where improvements can be made. The Cancer Alliance is also looking to produce a piece of artwork that will celebrate the experiences and engagement of the people who come forward. By taking part, sending in images and videos, you are giving permission for the Cancer Alliance to use these pictures and films. The images and photography need to be of the individual concerned, unless permission is given for others in the photograph and can be at any stage, or setting, in the cancer journey from people’s homes and gardens to holidays and while having treatment. For more information or to submit your pictures or film, please email: sybndcancer.alliance@nhs.net. You can also tweet us @CA_SYBND, through Instagram on @canceralliance_sybnd or via Facebook, search for ‘SYBND Cancer Alliance’. 6
Staff matters Celebrating our Champion flu vaccinators The year’s staff flu vaccination campaign has been our best ever – vaccinating 89% of our frontline staff which is a fantastic achievement. To show our appreciation and recognise the remarkable contribution that our flu vaccinators, supported by their care group flu admin leads have done this year, we celebrated this achievement at an awards ceremony. Here are our Champion Flu Vaccinators and Vaccinator Leaders in each care group: Barbara Symonds, our top vaccinator Tracey Dodsley • Children's Care Group Debbie Senior • Rotherham Care Group • Children's Group (vaccinated 192 staff) Sara Long • North Lincolnshire Care Group Matt Ellis • Rotherham Care Group Karen Foltyn • Corporate division (vaccinated 59 staff) (vaccinated 59 staff) (vaccinated 108 staff) collected by Graeme Tosh Champion Flu Vaccinators who were not present: Jan Hodgett, Corporate division Kathryn Seddons and Jeanette Green, Doncaster Care Group Alison Lopich North Lincolnshire Care Group Vaccinators Leaders who were not present: Cat Magee, Doncaster Care Group (vaccinated 68 staff) Well done ! Once again thank you and also to all of you who took up the offer of the flu vaccine this year to help protect our patients, colleagues, family and friends. 7
Staff matters Welcome to Lisa A warm welcome to Lisa Elder, Clinical Effectiveness Support Officer, who’s providing project support for clinical policies, National Institute of Health and Clinical Excellence guidance and clinical audit. Lisa can be contacted on 01302 796477. Cheerio to Lynn Child and Adolescent Mental Health Service (CAMHS) staff say cheerio to Lynn Eyvbowho after 32 in the NHS – the majority of this time in CAMHS. In the latter years, Lynn was the Admin Lead for CAMHS and she did a fabulous job and we will all miss her. Farewell Jacqueline BESTWISHES Jacqueline Riches, one of our Nurse Medical Prescribers who worked at Stapleton Road, Doncaster, retired in March after 37 years’ service with the NHS. “All the best in your retirement” from all your colleagues. WELLDONE Congratulations to Tracy Dodsley, Children’s Care Group Support Co-ordinator, and Sherree Cousins, Children’s Care Group Secretary, who work Park Lodge, Doncaster, who’ve both passed the National Examination Board for Occupational Safety and Health (NEBOSH) qualification. This course covers the management of safety, controlling workplace hazards as well as a practical assessment of hazards. Happy retirement Maggie After a nursing career which spanned 43 years in the NHS, Maggie Barber, Community Palliative Clinical Nurse, retired from the Trust in March. Maggie had worked in hospital, district nursing and then specialist palliative care. Many of her colleagues, both past and present, attended a special retirement presentation at St John’s Information and Support Centre to wish her well in her retirement. 8
Staff matters Burnout Research study Researchers from the University of Sheffield and our Grounded Research Team have linked up with the Trust's Health and Wellbeing Team on a research project to look into what causes burnout in NHS staff working in clinical care. The study comprises of a questionnaire followed by a few short surveys which will try to identify individual stressors and the role they play (over time) in burnout. It’s hoped that the results from the research will be used to create a model that can predict when burnout may occur. To take part you must carry out clinical work at the Trust. The link below will take you to the initial questionnaire: https://sheffieldpsychology.eu.qualtrics.com/jfe/form/SV_9BMW4TsTM4lvXTv Who can I contact for more information? The lead researcher on the project is Ben Davies. If you have any questions about taking part in the study, please contact Ben on: bdavis1@sheffield.ac.uk Our Health and Wellbeing team is supporting the promotion and delivery of this study, if you would like to find out more information on how we intend to use the results of the study to support staff, please contact the team on rdash.healthandwellbeing@nhs.net Research Contacts: Ben Davies, Clinical Psychology trainee at the University of Sheffield, bdavis1@sheffield.ac.uk Jaime Delgadillo, Lecturer in Clinical Psychology at the University of Sheffield/ Clinical Research Fellow and Psychotherapist at RDaSH NHS FT, jaime.delgadillo@nhs.net Grounded Research Team heather.rice3@nhs.net Aurora Fashion Show A member of our staff Joanne Robertson is taking part in this year’s Aurora Fashion Show and modelling some of the clothes at the Doncaster Dome on May 10. Joanne said: “Aurora is a local cancer charity which provides support and wellbeing to those who have cancer and also their carers. They provide free wellbeing and support classes and beauty treatments such as manicures, facials, massages, hair dressing. Aurora has clinics at Doncaster Royal Infirmary, Montagu and Bassetlaw Hospitals. To someone who has been through cancer they are a god send.” Joanne is also selling tickets for the Aurora Fashion show, £10 per ticket, as well as raffle tickets at £1 each – she is also collecting loose change for the charity. If you like to support Joanne and the Aurora charity email Joanne.robertshaw@nhs.net 9
Staff matters Tim’s on secondment to Comms Tim Buckle, Videographer, is currently on secondment to the Communications Team to focus on the videoing needs of the Trust. Video allows healthcare services to reach more people with their messages, both internally and among the wider public. Video is ideal for highlighting innovative products, services and ways of working. Above all video brings to life the human stories behind the statistics and reminds people that the NHS is first and foremost an organisation driven by dedicated and compassionate staff. Whether you are looking to explain new procedures, demonstrate best practise, introduce new policies or provide To find out more email Tim on tim.buckle@nhs.net valuable updates, video is a cost effective way to ensure information is delivered consistently and clearly across your healthcare organisation. Congratulations Well done to our Tissue Viability and Lymphoedema Team for being finalists in the 2019 Journal of Wound Care Awards in the Venous and Lymphatic Disorders category. Lymphoedema Awareness Week 2019 Lymphoedema Awareness Week took place from 3-9 March and the Tissue Viability and Lymphoedema Service team members wore odd socks that week in support of raising awareness of Lymphoedema. Their aim was to get out that message that people shouldn’t ignore a little bit of leg swelling if present for over three months, as it could be a sign of Lymphoedema. 10
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Staff matters Rocking their sock for World Down Syndrome Day Our teams across the Trust showed their support for World Down Syndrome Day on March 21. They wore their brightly coloured odd socks to raise awareness and understanding of Down Syndrome. Community Learning Disability Team Caption Community Learning Disability Team in Scunthorpe Apprentice of the Year Award for Cheryl Its top marks for Cheryl Watkinson our Patient and Public Engagement and Experience Lead, who scooped the Apprentice of the Year Award from the RNN College. Cheryl received the Highly Commended Award as part of the College’s national apprenticeship week which celebrated the achievements of their apprentices. Cheryl was nominated for the award If you are interested in doing an Cheryl is pictured third from left with by her assessor for going above and apprenticeship please contact the staff of the RNN and our Learning and beyond in mentoring in a new member Development Team. Learning and Development Team of her team. For introducing new on telephone 01302 798343 or email processes to improve performance rdash.learninganddevtraining@nhs.net and quality of the service and for her leadership skills and stepping up to chair network meetings on behalf of her manager. Congratulations Cheryl excellent achievement. 12
Staff matters Stress busting activities Give PAM Life a go; there are lots of useful resources available to help you to cope better with stress. Try the Live Your Life modules and articles about stress, relaxation classes during April and even Yoga videos. We’ve got lots of holistic therapies including hand and arm April is Stress Awareness Month and our Health massage, Reiki and mini shoulder massage. Here are the dates and Wellbeing Team is busily promoting a range of and venues near you: stress busting activities and sharing information to support your wellbeing. Monday April 15 at Berkeley House Wednesday April 17 at the Opal Centre Here are some of the things on offer to help you to relax and chill during April: Wednesday April 17 at the Woodlands (afternoon) Thursday April 18 at Park Lodge Free Tai Chi sessions are on offer at the Woodlands in Rotherham every Wednesday evening throughout April Wednesday April 24 at Great Oaks between 4.30 and 5.30pm delivered by local Tai Chi Tuesday April 30 at Swallownest Court. instructor. Spaces are limited please contact the Woodlands reception on 01709 447001 to book. There is always the Employee Assistance Programme through which you can access support from trained Remember there are also free fitness classes at Tickhill Road professionals through the 24-hour phone line, every day of Hospital every week too. Tuesday is Body Conditioning, the year by ringing 03303 800 658 (calls charged at local Wednesday is Yoga and Thursday is Bootcamp. Friday – relax rate) or via the website through the web: www.vivup.co.uk and put your feet up, you’ve earned it. For more information email rdash.healthandwellbeing@nhs.net For those of you who prefer to combat stress through your phone or computer any time of the day, we have an online digital platform called Silvercloud. You’ll learn techniques to overcome symptoms of low mood, anxiety or stress through a programme of modules which deliver cognitive behaviour therapy via your Improving Access to Psychological Therapies (IAPT). You’ll be assigned an IAPT worker who will support you throughout the programme. This service is totally confidential. To access Silvercloud please email rdash.doncaster-iapt-silvercloud@nhs.net Staff engagement groups – Child and Adolescent Mental Health Service A team from the Care Quality Commission (CQC) has asked This engagement group is open everyone who works in for a series of engagement meetings with staff across the CAMHS throughout the Trust. However, spaces are limited Trust to talk to you about your work and to hear your views. and if you would like to attend, please book you place with Laura Powell, Compliance Officer, on 01302 796904 It’s not part of any inspection but just a way for or email Laura.Powell4@NHS.net. them to engage with you in a more informal way. Those of you who work in CAMHS will The CQC will also be holding engagement events have an opportunity to meet the team on later this year for the Children’s and other care April 30 from 11am to 12noon in the groups. Seminar Room, Opal Centre, Doncaster. 13
Their opinion counts It’s morale-boosting to get a pat on the back, or a ‘thank you’ from colleagues, managers – and especially, patients and service users. Here, in ‘Their opinion counts’, is a selection of comments and compliments from the Your Opinion Counts forms. Project 3 TriHealth ors - Health Visit “Staff are lnshire North Linco “Each appointment is always frie ndly, po- personalised to that young lite and m ice ake you fe with the serv person, the nurses are all very at ease.” el “I am happy y ughout m I receive thro friendly and approachable.” pregnancy.” Doncaster Communit Rehabilitati y Stroke on Team “Everything about the se Community Podiatry a rd fi rs t c la ss rvice was w t h o rn W . The therap is ts Ha professiona l, very patie were “Everything was as descr ic e n t and caring. ibed r in g s t aff, all n ” I could not ask for a be by the nurses and staff de aling “Very c a ities. Installation of tter care. a n , g o od facil prescribed e with my case. I was a litt le and cle at home wa s very quick quipment nervous at first but was so .” on put at ease by everyone. Telehealth Falls Ser Early vice Inter at I have “The wh “All services th North ventions with have Linco Te quarter w ole hour an had dressings lnshir am as very in d a been very goo d.” “Atte e tive and forma- n help helpe ding the c gentlema ful. I found the d buil d my ourse s n very po confid has li thorough te and ence. ” .” ess s– p r o v ing Acc m u n it y Nurse ter Im Doncas ological Ther apies Com Com m h mu nity East Tea to Psyc l and Car eneficia olite “M dia h e care and d it v e r y b yp y Ca c Se ar t o f t has “I foun attending. Ver kind rdiac rvic “Every p e received rth e at my reas , prof Nurse es t I h a v treatmen excellent.” well wo ssional, put m fe ed from suri essi ng w ona as be h been and pro I have benefit l an en eel u.” h Tha en I fel d very ease. I f ding. Thank yo nk y t atte n ou.” worrie d. 14
Children’s Matters Volunteer Mentors needed to support children across Doncaster The search is on to find over Pupils aged 9 to 18 from schools To apply to be a mentor you must 100 volunteers to be mentors to across the borough will be part of the be at least eighteen years old and ‘Trusted Mentors’ project, which is being all candidates also need to have a vulnerable children and young funded through the Department for Disclosure and Barring Service check, people across Doncaster. Education’s Doncaster Opportunity Area which will be arranged by DCST. programme, following research into the Colleagues at Doncaster Children’s positive impact mentors can have on For more information or to sign-up Services Trust (DCST) are looking young people. as a mentor please contact Cheryl for people to spare just two hours a Blackett at cheryl.blackett@dcstrust. month to help a child or young person A dedicated team will match each pupil co.uk or on 01302 735721 or visit raise their aspirations and try new with a mentor and provide volunteers www.trustmentor.co.uk experiences. with ongoing training, supervision and practical support. Teams support STOMP and STAMP Campaign Tracy Wileman, Nurse Consultant for Learning Disabilities in Child and Adolescent Psychiatry service (CAMHS), recently attended the launch of the STOMP and STAMP campaign. This campaign which is supported by NHS England aims to improve the care for younger patients with a learning disability and/ or autism by Stopping The Over- Medication of children and Young People with a learning disability, autism or both and Supporting Treatment and Appropriate Mediation in Paediatrics. Tracy is pictured right . 15
Children’s Matters National award for Jayne and Carmel Celebrations are under way after two members of the multi-agency Child Exploitation team walked away with a top title at a national awards ceremony in recognition of their work in tackling Child Sexual Exploitation. Jayne Pezzulo from this Trust and Carmel Bartlett from the Doncaster Children’s Services Trust and were presented with the trophy in the Helping Hands category of the National Working Group charity’s Unsung Heroes Awards. The NWG supports organisations around the country in spreading the message about Child Sexual Exploitation and it If you suspect an instance of CSE, contact the team on is the fourth time Carmel and Jayne have been shortlisted for 01302 737200. You can find out more about their work the Helping Hands award. at: www.doncasterchildrenstrust.co.uk/how-we-can- help-you/child-sexual-exploitation Debbie Smith, Chief Operating Officer, said: “I am delighted that Jayne and Carmel have won this national award. Caption: Left to right: Carmel and Jayne It demonstrates their passion and commitment to raise awareness of child sexual exploitation and keep children and young people safe in our communities.” Doncaster School Nursing Team leads the way Our School Nursing team in Doncaster recently hosted colleagues from two NHS trusts, one in the Humber and the other in Liverpool who were keen to find out more about the work being done in Doncaster. Denise Purdon, Clinical Team Leader from Humber Teaching NHS Foundation Trust, her colleague Jacki Scott and Julia Walsh, Specialist Community Public Health Nursing student on placement in Liverpool, approached Jayne Ashby, Team Lead for Jayne said: “Its credit to our entire team that other School Doncaster School Nursing, after following the team on Twitter Nursing teams want to come and spend time with us to and wanted to meet the team and learn about the service model look at how we are working and what we are doing. We and innovative resources designed within the team. are looking forward to repaying the visit and going over to Humber to meet our colleagues there." DONCASTER SCHOOL NURSING TEAM 16
North Lincolnshire Matters Work continues to improve mental health services for new and expectant mums Mental health services for new and expectant mums in the Humber region and parts of Yorkshire are being developed by the Humber, Coast and Vale Health and Care Partnership of which we are a member. We are working with NAViGO to introduce a new service in • Severe mental illnesses including schizophrenia, schizoaffective North Lincolnshire. disorder and bipolar affective disorder • Postpartum psychosis Perinatal mental health problems are those which occur during pregnancy or during the first year following the birth of a child. • Severe self-harm Perinatal mental illness affects one in five women, and covers a • Suicidal thoughts. wide range of conditions. If left untreated, it can have significant and long lasting effects on the woman and her family. If you are concerned that you or someone you care about might be experiencing perinatal mental health problems you can speak Examples of perinatal mental health conditions include: to health professionals involved in your care, such as your GP, midwife or health visitor, who will be able to offer support and • Moderate to severe postnatal depression refer you to an appropriate service. • Anxiety disorders, including obsessive compulsive disorder and panic disorder For more information please visit: • Eating disorders https://www.rdash.nhs.uk/services/our-services/adult- • Post-traumatic stress disorder mental-health-services/humber-coast-and-vale-health- and-care-partnership/ Stress Awareness Jane Crothers, Lead Psychological Wellbeing Practitioner, said: “Our free six- Month in week stress control group, which runs at community locations across the borough, Scunthorpe aims to teach people to understand the triggers of their stress and anxiety and provides them with the support and self- Our team from a Scunthorpe town help techniques to be able to manage it. centre shop which provides mental We also provide an information pack and health talking therapies and advice activities for people to work through in their own time.” are urging North Lincolnshire people who may be experiencing stress to Jane added: “Stress control is just one of a enrol on one of their free courses. whole range of therapies we provide and I’d urge anyone who is feeling the effects The Talking Shop, on Market Hill, of stress to call into the Talking Shop. They to start receiving help and set them on the Scunthorpe, DN15 6SS is the base for will be able to have a brief confidential right track to recovery.” our Improving Access to Psychological consultation with one of our therapists to Therapies (IAPT) Service, which provides discuss the service and their needs. For more information telephone the talking therapy to people experiencing Talking Shop on 01724 867297. common mental health conditions “If one of our talking therapies is including stress, depression, anxiety, appropriate for them, we will book them bereavement and low esteem. a more in-depth assessment appointment 17
North Lincolnshire Matters SWATT running club There’s a new running club called the Sprinters, Walkers And Trash-Talkers (SWATT) on a Thursday evening in Scunthorpe. Set up by Wendy Fisher, Kate Ashley and Sallie-Ann Barnard who’ve teamed up to bring this new running group to staff in the North Lincolnshire Care Group. In their spare time outside of work Wendy and Sallie-Ann completed the Leadership in Running Fitness (LiRF) training. They’ve now joined a network of Workplace Run Leaders across North Lincolnshire to share ideas with other organisations about how to improve the physical health of their workforces. Sallie-Ann has also set up power-walking sessions for the group. The aim is to increase the stamina of the runners and help them to breathe properly when exercising. It’s hoped that these sessions will boost the quality of the weekly run sessions too. SWATT shows what can be achieved through self-motivation and volunteering their time to set up something positive to support Our Health and Wellbeing team has recently supported this the health and wellbeing of their colleagues. Wendy, Kate and running group by funding LiRF course and buying some Sallie-Ann have set the best example of leading from within their equipment used during warm up and the runs. teams in North Lincolnshire to benefit the staff across the Care Group. If you want to set up your own groups get in touch with the Health and Wellbeing team and find how they could support you SWATT runs every Thursday evening at 5.15pm at Central too. Park in Scunthorpe. For more information or to join, please contact Wendy Fisher on wendy.fisher5@nhs.net Graham's Day We have Graham's Day to remember our friend and colleague Graham McClellan who sadly ended his life. We have an annual football match and have various stalls on the day. Our aim is to encourage people to talk around their own mental health , to bring people together, to target stigma and discrimination around mental health. 18
Doncaster Matters New service for Doncaster families A new service has been set up to provide specialist assessment and treatment to mums and their families living in Doncaster. The service offers confidential, non-judgemental care and treatment to women with a mental health problem who are planning to have a baby, are already pregnant or have given birth in the last 12 months. Called the Sheffield Rotherham Doncaster Perinatal Mental Health Service, it is run in partnership with between this Trust, Sheffield Health and Social Care NHS Foundation Trust, and Light, a local perinatal peer support charity. We offer confidential, non-judgemental care and treatment to women with mental health problems who are planning Sheffield Rotherham and Doncaster Perinatal Mental Health Service team from left to right: Amy Jenkins, Service Lead; Claire Baigent, Light to have a baby, are already pregnant or have given birth in pre & postnatal support charity; Jenny Lastra, Clinical Lead; Natalie the last 12 months. Harwood, Mental Health Nurse; and Rachel Herbert, Social Worker. You can find out more about the service and the support we offer by taking a look at our service leaflet via this link: http://shsc.nhs.uk/wp-content/uploads/2019/03/Sheffield-Rotherham-and-Doncaster-Perinatal-Mental-Health-Service-leaflet.pdf To access the service you must be referred by a health or social care professional working in Doncaster. This could be your GP, community mental health team, midwife or health visitor. If you’d like to find out more about the service you can speak to your local team on Doncaster 01302 566999 rdash.doncaster-perinatal-mental-health-team@nhs.net Mental Health System You can help too by making sure your friends and family are aware of and make best use of the different mental health services available. Perfect! You can find out more via this link: Health and care organisations across Doncaster and http://www.doncasterccg.nhs.uk/your-care/mental-health/ Bassetlaw held a week-long mental health system mental-health-systemperfect/ perfect exercise in March. Please take this short survey which will help to capture your System Perfect is a project which happens several times a awareness of the different services and where to go for help, year; the focus this time was on mental health services, raising support and advice. awareness and encouraging conversations locally so people can access the support they need in their local communities. https://www.surveymonkey.co.uk/r/KZNLHMD Over the last 12 months, like most areas across the country, we’ve seen a rise in the number of people attending the emergency departments when they need mental health support or when they are in crisis. System The System Perfect team took action to better understand the use of the emergency department for people when they Perfect experience mental health crisis, as well as raising awareness of the wide range of services that operate to support and address individual mental health needs. 19
Doncaster Matters Budding author Emma Watch out J.K. Rowling for we have our own budding author! Emma Ewen (34) of Wheatley, who attends our Learning Disability Services in Doncaster, was inspired to write by therapist Luisa Barclay. Now Emma has written two fabulous stories. Emma, whose favourite author is Cathy Glass, said: “Luisa inspired me and I’ve found writing to be therapeutic. I tried it, liked it, enjoyed it and so carried on.” a’s stories… ing from one of Emm open Now Emma has written two stories Here’s the y his uncl e who he Emma is pictured urt really bad b with her stories. with fictitious characters called Sam and and was h Sam is 12 im in scho ol Chloe. He stopp ed with h e could trust. thought h Durham. He Emma added: “I get ideas and put them footie. H e lived in on my phone, so I could be on the bus nd played holidays a is uncle th en and put my ideas into my phone so I’m d matches with h ewca stle Unite ready for when I put pen to paper.” went to N h him and onalds wit nt to McD hes he we Luisa said: “Emma is great at writing after matc stories. She has done incredibly well.” e. Gripped yet? back hom Shortlisted in national awards Doncaster’s Rapid Response Service has been recognised as an exemplar service in the 2019 Health Service Journal’s (HSJ) Value Awards. reduce the number of admissions to od luck go hospital that could have been avoided. This new and innovative service has This service has resulted in fewer people been shortlisted in the Improving Value requiring long-term care, with more in the Care of Older Patients Award. people being able to stay at home due to receiving the care they need, closer to The Rapid Response service ensures home. that just one integrated health and social care assessment is completed in The HSJ Value Awards ceremony takes a patient’s home as a result of a fall, place in Manchester on Thursday 23 illness or injury, ultimately helping to May 2019. 20
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Doncaster Matters Celebrating Red Nose Day All staff and service users had a fun comic relief day on March 15 with lots of activities happening throughout the day. There was a red nose day interactive quiz, plate spinning, juggling, jokes, specially written poem in Makaton (about the colour red), lots of live music, songs, dancing, and bouncing on the trampoline. Mark Coley, Staff nurse who organised the event, said: “Thank everyone who took part in the event and donated to this great cause. There were lots of laughs and smiles all round.” Flying the flag for Tim Young, Chief Executive of the Alcohol and Drug Service which works with this Trust to run Aspire, said: “I am very proud of what we are achieving by giving those who have an addiction recovery at the United the best possible chance to live meaningful and fulfilling lives.” Nations in Vienna If you or someone you know is experiencing drug or alcohol issues and want to talk to someone in confidence please visit www.aspire.community, or ring 01302 730956. A leading expert in the drug and alcohol recovery service in Doncaster attended the 62nd Commission on Narcotics Drugs (CND) event in Vienna on March 20. Stuart Green, Service Manager at the Doncaster-based Aspire Drug and Alcohol Service, shared the work that is being done in the borough to support the recovery of people with a drug and/ or alcohol addiction, to help them to become valued citizens in their communities. The event, which was held in Austria at the United Nations, focused on creating Recovery Cities, an innovative model which aims to nurture sustainable connections and networks by the people themselves at a town/ city level. Stuart said: “Being part of the Recovery Cities venture puts us at the forefront of the recovery movement. Sharing the work that we do in Doncaster on an international platform supports our ambitions to create a safer and more supportive recovery community for the people of Doncaster and beyond.” 22
Doncaster Matters Speak up during Team Manager Tim Godley said: “One in six people will experience stress or anxiety during their lives, but people are still afraid Stress Awareness to admit they need help. Month “Our free six-week stress control group, which runs at community locations across the borough, aims to teach people to April is Stress Awareness Month understand the triggers of their stress and health staff from a town centre and anxiety and provides them with the shop which provides mental health support and self-help techniques to be able to manage it. We also provide an talking therapies and advice is information pack and activities for people urging Doncaster people who may to work through in their own time.” be experiencing stress to enrol on one of their free courses. Tim added: “Stress control is just one of a whole range of therapies we provide and to start receiving help and set them on the The Talking Shop, 63 Hallgate, is the base I’d urge anyone who is feeling the effects right track to recovery.” for the Doncaster Improving Access to of stress to call into the Talking Shop. They Psychological Therapies (IAPT) Service, will be able to have a brief confidential For more information about the help which provides talking therapy to people consultation with one of our therapists to on offer ring 01302 565650, or call experiencing common mental health discuss the service and their needs. into the Talking Shop at 63 Hall Gate conditions including stress, depression, in Doncaster’s town centre which is anxiety, bereavement and low esteem. “If one of our talking therapies is open weekdays between 9am and appropriate for them, we will book them 5pm. a more in-depth assessment appointment New clinic room for Doncaster hostel Vulnerable people who use hostel accommodation in Doncaster are benefitting from a brand new on-site health room where they can receive medical care and treatment by a GP and other health professionals. The clinic room, which opened in March, and located inside Wharf House on Wharf Road in Doncaster, is a joint venture between Aspire Drug and Alcohol Service, a GP Federation called Primary Care Doncaster Ltd and Riverside Care and Support, a service for the homeless in Doncaster. The new facility gives this group of people improved access to health care in a setting which better meets their needs and to reduce the likelihood of health related conditions from becoming more serious. Stuart Green, Service Manager for Aspire Drug and Alcohol Service, BEATING ADDICTION said: “By having this dedicated health room inside the hostel is a great opportunity to meet people in their own accommodation and ensure that they get the medical attention IN COMMUNITIES and support that they need. This group of people is more likely to have a drug and/ or alcohol addiction, that’s why we provide support, advice and wound care treatment to aid their recovery and wellbeing.” The team which consists of a GP, wound care nurse, Hepatitis C specialist nurse and drug and alcohol support, previously saw people on a specially adapted ‘Health Bus’ parked on Wharf Road. The dedicated clinic room provides a better space for the team to see, assess and treat any health related conditions inside the hostel. Wharf House is located on Wharf Road in Doncaster and provides accommodation and support for single, homeless people aged over 16 years in the Doncaster area. 23
Doncaster Matters Save the date for the Recovery Games This summer the Recovery Games is coming to Doncaster to celebrate the achievements and success of all those in recovery from drug and/ or alcohol addiction. The date’s set for Friday August 16 where hundreds of competitors will go head to head in a day of fun packed gladiator style games and obstacle courses. Teams are made up of people from within the recovery community who have either ‘lived’ experience or who work, volunteer or mentor in the drug and alcohol service. The event is organised by Aspire Drug and Alcohol Service, which is run by this Trust together with registered charity The Alcohol and Drug Service. It’s totally funded from sponsorship and fundraising activities. If you’d like to support the Recovery Games please go to https://ads-uk.org/4910-2/ Students urged to visit Carol Bowyer, Voluntary Services Manager, said: “Volunteering is great to gain experience to help you get the job you want or to put on your CV or college and university applications.” health trust Joanne Greaves, High Needs Students Key Worker at Doncaster College and University Centre, said: “It is great to have such Our Voluntary Service Team visited a local college to fantastic volunteer opportunities for our students with additional meet students with learning or physical disabilities. needs. Carol and her team provide safe, engaging and very worthwhile placements, while meeting individual needs. It has The team attended Doncaster College and University Centre been great to work with Carol and the Trust.” at The Hub and chatted to students about the benefits of volunteering and the opportunities available at this Trust. To find out more email carol.bowyer@nhs.net 24
Rotherham Matters New service for Rotherham families A new service has been set up to provide specialist assessment and treatment to mums and their families living in Rotherham. The service offers confidential, non- judgemental care and treatment to women with a mental health problem who are planning to have a baby, are already pregnant or have given birth in the last 12 months. (Left to right): Amy Jenkin, Service Manager – Sheffield, Rotherham and Doncaster Called the Sheffield Rotherham Doncaster Perinatal Mental Health Team; Denise Holden, Perinatal Administrator, Rotherham; Perinatal Mental Health Service, it is run Rachael James, Perinatal Practitioner, Rotherham; Claire Baigent, Peer Support in partnership with between this Trust, Coordinator LIGHT, Rotherham and Doncaster; and Rachel Maltby, Perinatal Clinical Sheffield Health and Social Care NHS Lead/ Team Manager Rotherham. Foundation Trust, and Light, a local perinatal peer support charity. To access the service you must be referred This could be your GP, community mental by a health or social care professional health team, midwife or health visitor. We offer confidential, non-judgemental working in Rotherham. care and treatment to women with mental health problems who are planning to have Get in touch a baby, are already pregnant or have given birth in the last 12 months. If you’d like to find out more about the service you can speak to your local You can find out more about the service team on Rotherham: 01709 447070 or email and the support we offer by taking a look rdash.rotherhamperinatalservice@nhs.net at our service leaflet. Stress Awareness James Bell, IAPT Team in Rotherham, said: “One in six people will experience stress or anxiety during their lives, but people are Month in still afraid to admit they need help. Rotherham “Our free six-week stress control group, which runs at Unity Centre, St Leonards Road, S65 1PD, teaches people to As part of Stress Awareness Month understand the triggers of their stress and our health staff in Rotherham is anxiety while giving them the support and urging anyone who is experiencing self-help techniques to be able to manage it. We also provide an information pack stress to enrol on one of their free and activities for people to work through courses. in their own time.” Our Improving Access to Psychological The Rotherham IAPT service is for people Therapies (IAPT) Team, which runs a series disorder, post-traumatic stress disorder, aged 18 and over, who present with no of stress control courses throughout the bereavement and mild eating disorders risk to themselves or others. The service year, is particularly interested in seeing (not anorexia nervosa). sees people experiencing common Rotherham folk who feel stressed to sign mental health problems, including: up this April. Anyone wanting to attend will depression, general anxiety, stress, panic, need to book a place in advance by phobias, social anxiety, low self-esteem, telephoning 01709 447755. health anxiety, obsessive compulsive 25
Engagement Matters BAME group goes from strength to strength Our Black, Asian and Minority Ethnic (BAME) networking group has met recently sharing ideas and good practice. Here’s a photo from the day. Want to know more about the BAME group? Contact Noma Makhanda by emailing noma.makhanda@nhs.net Members of our BAME networking group Meet your Governors Each month we ask a governor to tell us about their role. This month we welcome Colin O’Neil, Staff Governor Hello my name is Colin O’Neil and I work in the Adult Mental Health Team as part of Occupational Therapy. I have worked in this role for over 25 years and enjoy every minute. I’ve recently become a Staff Governor and this role is new to me but I see it as ensuring that the Trust’s strategy and direction is shaped by you, ur staff, and to act as a voice and a conduit to ensure that your views as staff are represented. As a collective, the governors hold the Board of Directors to account and we ensure that information is provided in a transparent and timely manner. It is not any governor’s role to look individually at people’s concerns but to listen to what you have to say and to work on these alongside the members of the Board of Directors. So please do not hesitate to approach me with ideas or anything you would like to know more about! You can contact me on colin.o’neil@nhs.net. Eileen’s world-class marmalade One of our governors who’s also the founder of local Doncaster charity DonMentia is now one of the world’s best marmalade makers – and that’s official. Eileen Harrington returned triumphant from the World’s Original Marmalade Awards festival in Cumbria, where she collected three silver certificates for her tasty Seville speciality. Eileen said: “The competition is the Olympic Games of marmalade making. I’m thrilled that my recipe has gone down so well with the judges this year.” Eileen, pictured, has been making her delicious preserve for the past six years from a secret recipe, which she sells to raise funds for DonMentia. This year she has produced over 300lbs this year, which are selling well at various shops and other outlets in Doncaster and should raise around £1,000 for the charity. You can still get hold of a jar at the newly opened Café Flourish at St Catherine’s House, Woodfield Park, Balby. 26
Hospice matters Kind hearted shoppers give back to hospice for Easter For the fourth year running kind hearted ASDA shoppers in Doncaster have donated Easter eggs for St John’s Hospice in Balby. Carolyn Halls started the egg donation in 2015 and has vowed to keep it a yearly tradition ever since. Carolyn said: “I started the egg donation years ago. After seeing how many shoppers were willing to donate I wanted to make sure we did it every year. The hospice is well known by many staff and lots of our customers, with some having personal experiences of it. As always, our customers show real community Hospice fundraiser Lindsey Richards said: “We want to thank spirit and love to give back.” Carolyn and all the shoppers for such a generous donation that will bring many smiles to people’s faces this Easter.” Customers and staff at the Lakeside ASDA donated over 100 scrumptious eggs that will be given out to patients in the hospice over Easter. Pensioner’s bowling green challenge Hospice Easter for St John’s Raffle Winner A pensioner has set himself a running challenge that will benefit a Congratulations to Linda Doncaster-based hospice. Pritchard from the WellBean Coffee Lounge at Tickhill Road Les Crownshaw of Firbeck who is 67 Hospital, who won this years’ and a member of Tickhill Bowling Club Easter Basket raffle at the in Doncaster, regularly sets himself challenges. This time he has decided to Hospice. test his running skills to raise money for St John’s Hospice in Balby. Les will run a Les will set off from Denaby Welfare at whopping 50 miles over two days, to every 9am on Saturday 18 May and will finish at bowling green in Doncaster. Tickhill Bowling Club on Sunday 19 May at around 6pm. He’ll be supported by Les said: “I like setting myself challenges fellow Tickhill Bowling Club member, Dave that benefit my health and a local charity Higgins also 67. at the same time. This will be my fifth time raising money. I chose the hospice because Anyone who wishes to support a member of our bowling club volunteers Les can find a list of times and there and I’ve heard great things about it.” stops on the donation page here https://uk.virginmoneygiving.com/ LeslieCrownshaw For more information of how to donate visit: www.stjohnshospicedoncaster.co.uk Follow us on: @stjohnsappeal stjohnshospicedoncaster 27
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Flourish Matters More training opportunities “Café Flourish creates an environment for learning that will be as near to working in business as possible to help those taking part to gain the vital skills they need to then look for work,” at the newly refurbished added Steve. “Our ambition is to create a centre of excellence for vocational pathway training.” Café Flourish Come and see Café Flourish for yourself – open Monday – Friday 9am to 4.30pm and Saturday – Sunday 11am to 4.30pm. A popular Doncaster café has been given a total makeover and a brand new name with more opportunities for people wanting to learn vocational skills. The former Victorian Tea Room at St Catherine’s House at Woodfield Park, off Tickhill Road, Balby, re-opened on April 1, following a complete transformation as Café Flourish. Steve Gillman, Flourish’s Operations Manager, said: “We are really excited about the transformation. We already train people in new skills but the revamped Café Flourish will enable us to train more people in more skills. “We have created the opportunity for Doncaster residents wanting to gain experience or confidence through training in a wide range of areas including how to be a barista, customer care (Left to right): Steve Gillman, Flourish Operations Manager, skills, using tills, food preparation, baking and cooking. Kay Largent and Jane Wright, Catering Assistants and Paul Kendrew-Jones, Managing Director. Fun on offer includes: • Free children's crafts • Easter Bunny • Bouncy castle • Face painting • Craft stalls • Easter bonnet competition • Tombola • Plants and gifts • Mr Bumble • Easter egg hunt • Treats in Flourish Café 29
LiA Matters The RDaSHWay is our approach to improvement and cultural development Culture of Care Barometer across all of our teams and departments. The This year, April will see the launch of the RDaSHWay is about working together, aligning ‘Culture of Care Barometer’ in place of the skills and effort, reducing bureaucracy and supporting previous LiA Pulse Check. The barometer will help us gain more information to better improve our workplace and decision making closest to front line services. It is about care for patients and as well as inform the development of providing appropriate support, governance, investing in The RDaSHWay. our workforce, building both capability and the culture The questionnaire is still only one page, is quick to complete for continuous improvement in quality. and will provide more localised and targeted cultural insights enabling our improvement journey. Join our ‘I CAN’ network What is the Culture of care barometer? The barometer, developed at Kings College London We have also started to form the ‘I CAN’ network and and supported for use by NHS England, is created to be this is your opportunity to get involved! applicable for front line care staff as well as support staff, with questions that all staff groups should find relevant to ‘I CAN’ stands for ‘Improvement and Culture Ambassador them no matter their role. Network’. It is a growing group of staff, carers, service users and patient representatives who are champions and Who will take part? practitioners supporting organisational change at every All our staff will be invited to take part. Forms will be made level. It will be supported with learning, development and available on the intranet, in your work areas and also via coaching support. your managers and clinical leads. This matters because great workplace culture is affected by all staff who work in Please contact the Improvement and Culture Team for it. It is therefore really important that all voices are heard, more information please telephone 01302 796273. therefore please complete your feedback and encourage other colleagues to do the same. What will happen to the results? After people have completed their questionnaire results will be analysed and provided to all teams in the trust to help them focus upon what is working well as well as areas where improvements are needed in order to provide the best care for patients and support for one another in the Improvement and workplace. Cultural Ambassador Results of the ‘Culture of Care Barometer’ will better inform our cultural and quality improvement as we progress with The RDaSHWay. Why does this matter: The use of the ‘culture of care barometer’ aims to improve our organisational insights and allow us to internally understand and use this measurement tool to target support and improvements supporting the development of compassionate leadership and culture. To know more about the Culture of Care Barometer please contact the Improvement and Culture team on telephone 01302 796275 or email rdash.improvement@nhs.net Look out for the launch in the Daily Email and on the intranet during April. 30
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LiA Matters Implementing Change – Medication round in progress Our mission Our mission on the ward was to reduce medication errors due to interruptions by implementing the tabards again but in a different way with patients with Dementia our main focus. A patient suffering from dementia became extremely anxious and upset when the nursing team wore the original coloured medication tabards, which were red. How we made the change We agreed on the colour green for pharmacy and “Medication Round In Progress” to be written on the front and back. The tabards were made by our sewing department and we issued the tabards on three of our wards. We removed the red ones and introduced the tabards to the Nursing team. Why we needed to change In 2006 the red tabards were introduced for nurses to wear when completing their drug rounds with “DO NOT DISTURB” written on the front of them and it was found there was a 71% reduction in nurses being interrupted when they were first introduced. In 2011 the Nursing standards researched some of the pros and cons to the red tabards which suggested some patients especially patients within diagnoses of dementia, may feel intimidated and a situation arose where a patient did not feel they could interrupt the Nurse even in an emergency situation due to the alarming colour and the bold writing on the front The difference we made The green tabards drew interest from patients and their families as they had not seen this colour before and questions were initiated around when is it appropriate for the nurses to be interrupted. The Tabards were well received from the nursing team and put a new perspective on the medication tabards. 32
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