INVESTOR PRESENTATION TSX:PRL - March 21, 2022
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Disclaimer FORWARD-LOOKING INFORMATION Certain statements made in this presentation may constitute forward-looking information under applicable securities laws. These statements may relate to our financial and operating targets for fiscal 2022 and 2023, our preliminary Q4 2021 operational results along with anticipated events or results. Such statements are based on management’s reasonable assumptions and beliefs in light of the information currently available to us and is made as of the date of this presentation. However, we do not undertake to update any such forward-looking information whether as a result of new information, future events or otherwise, except as required under applicable securities laws in Canada. Actual results and the timing of events may differ materially from those anticipated in the forward-looking information as a result of various factors, including those described in “Risk Factors”. Additional risks and uncertainties are discussed in the Company’s materials filed with the Canadian securities regulatory authorities from time to time, including the Company’s annual information form dated March 21, 2022 for the year ended December 31, 2021 (the “AIF”). These factors are not intended to represent a complete list of the factors that could affect us; however, these factors should be considered carefully. A copy of the AIF and the Company’s other publicly filed documents can be accessed under the Company’s profile on the System for Electronic Document Analysis and Retrieval (“SEDAR”) at www.sedar.com. Often but not always, the words “anticipate”, “believes”, “expect”, “estimate”, “intend”, “opportunity”, “potential”, “seek”, “strategy”, or “target” or variations of such words and phrases or statements that certain future conditions, actions, events or results “will”, “may”, “could”, “would”, “should”, “might” or “can”, or negative versions thereof, “be taken”, “occur”, “continue” or “be achieved”, and other similar expressions, including references to assumptions, identify forward-looking information. Implicit in forward-looking statements in respect of the Company's expectations for: (i) Ending Combined Loan and Advance Balances CAGR; (ii) Revenue; (iii) Adjusted EBITDA Margin; (iv) Net Income Margin and (v) Adjusted Net Income Margin for fiscal years 2022 and 2023, are certain assumptions relating to the COVID-19 pandemic and related government subsidies, the regulatory landscape, our continued expansion of our Federal Deposit Insurance Corporation-insured, state-chartered bank relationships, the availability and cost of debt capital, the maintenance and expansion of our marketing partnerships and the overall macroeconomic environment, each as further set out in the Company’s management’s discussion and analysis (“MD&A”) for the year ended December 31, 2021, which is available on SEDAR. The Company cautions that the list of risk factors and uncertainties described in the AIF is not exhaustive and other factors could also adversely affect its results. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. The forward-looking information contained in this presentation represents our expectations as of the date of this presentation (or as the date they are otherwise stated to be made), and are subject to change after such date. However, we disclaim any intention or obligation or undertaking to update or revise any forward-looking information whether as a result of new information, future events or otherwise, except as required under applicable securities laws. NON-IFRS MEASURES AND INDUSTRY METRICS This presentation makes reference to certain non-IFRS measures and industry metrics. These measures are not recognized measures under International Financial Reporting Standards as issued by the International Accounting Standards Board (“IFRS”) and do not have a standardized meaning prescribed by IFRS and are therefore unlikely to be comparable to similar measures presented by other companies. Rather, these measures are provided as additional information to complement those IFRS measures by providing further understanding of our results of operations from management’s perspective. Accordingly, these measures should not be considered in isolation nor as a substitute for analysis of our financial information reported under IFRS. We use non-IFRS measures, including “EBITDA”, “Adjusted EBITDA”, “Adjusted EBITDA Margin”, “Adjusted Net Income”, “Adjusted Net Income Margin” and “Net Charge-Offs”. This presentation also makes reference to “Annualized Revenue Yield”, “Ending Combined Loan and Advance Balances” and “Total Originations Funded”, which are operating metrics used in our industry. These non-IFRS measures and industry metrics are used to provide investors with supplemental measures of our operating performance and thus highlight trends in our core business that may not otherwise be apparent when relying solely on IFRS measures. We also believe that securities analysts, investors and other interested parties frequently use non-IFRS measures and industry metrics in the evaluation of issuers. Our management also uses non-IFRS measures and industry metrics in order to facilitate operating performance comparisons from period to period, to prepare annual operating budgets and forecasts and to determine components of management compensation. Please refer to Appendix B of this presentation for the reconciliation of EBITDA. Adjusted EBITDA and Adjusted Net Income, Net Charge-Offs and Ending Combined Loan and Advance Balances presented by the Company to the most directly comparable IFRS measure. For definitions of these non-IFRS measures and industry metrics, please refer to the Company’s most recent MD&A available on www.sedar.com. For reconciliations of these non-IFRS measures to the relevant reported measures, please see Appendix “B” to this presentation. CERTAIN OTHER MATTERS Any graphs, tables or other information demonstrating our historical performance or any other entity contained in this presentation are intended only to illustrate past performance of such entities and are not necessarily indicative of our future performance or such entities. 2 Unless otherwise indicated, information provided in this presentation is provided as of March 21, 2022
Investment Highlights § Consumer-focused fintech lending platform § Leading-edge, AI-driven, agile tech infrastructure unlocking credit market opportunity § Innovative, transparent products and services, including 3 transformational bank programs § Profitable, scalable business with ample growth opportunity § Experienced and proven team with deep industry knowledge 3
OUR MISSION Inclusion Evolution Experience Every individual deserves Help consumers evolve to better Provide a best-in-class access to credit credit products over time consumer experience We facilitate access to credit for underserved consumers through our belief that every individual deserves credit, our desire to be an integral part of their evolution to better financial health, and our commitment to provide a best-in- class customer experience 4
More than 25% of U.S. adults 3 in 10 U.S. adults are unable to afford a experience hardships due to $400 emergency expense income volatility Despite regulatory encouragement, +60M U.S. adults lack access to traditional credit from mainstream credit providers, making even a small unexpected expense a financial crisis. 5
PROPEL: the fintech platform for underserved consumers focused on helping 25% of U.S. adults get access to the credit they need 6
Financial Inclusion for the Underserved Population Mainstream Bank Credit Products Legacy Products Online, scalable fintech offering convenient, fair and transparent access to credit with potential to build credit and NO surprise fees, DECLINED origination fees, late fees or prepayment penalties Tier 1 Bank Credit Union LTO Payday Tribal Bank Loans Lenders Overdraft < 36% APR > 300% APR Since 2008, mainstream credit providers have Creditworthy, underserved consumers Very high APR options pulled back ~$142B in consumer credit deserve better options 7
PRODUCTS Inclusive Transparent Evolving “MoneyKey was there for me when no one else was. They help give me the money for bills I did [not] have a clue if I could pay. I’m really thankful that they came through for me.” ~ Christopher, MoneyKey Customer 9
Brands & Products Propel Brand Consumer Product Operating Structure Fully amortizing installment State-Licensed Direct Lender loans Credit Services Organization/Credit Access Business Open-ended Lines of Credit Bank Sub-servicer Open-ended Lines of Credit Bank Partner Product and service offerings are underpinned by robust operations and compliance capabilities 10 10
Putting Consumers First OUR TYPICAL CONSUMER: Employed Consistently Lowered Graduation Ability to Improve Financial Wellness Cost of Credit Over Time Programs Low-Moderate Income Credit Score and Education • Over the last two • Propel platform • Some programs • Financial literacy years, the cost of offers the offered through resources Bank Account credit of products capability for the Propel provided to offered through the existing customers platform offer the consumers free of Propel platform have (direct or bank opportunity for charge Mobile-oriented been reduced by half customers) to consumers to graduate to lower positively impact rates and higher their credit rating loan amounts Limited Access to Credit Part of the consumer’s evolution to better financial health 11 11
Platform to Succeed Convenient Seamless Mobile “I would like to thank this company for helping me through this tough time. […] I would like for you to know that they see the best in you and will help in your time of need thank you so much.” ~ TyJuan, MoneyKey Customer 12
Industry-Leading Proprietary Technology Designed for Consumer Needs 45+ person in-house tech team Major subsystems: proven 6-week Agile delivery cycle • Acquisition and underwriting engine (AI-powered) • Loan management system • Customer self-service portal (mobile optimized) $14M+ invested to date 31,000+ ~88% unique applications of applications per day and growing auto-decisioned Cloud-hosted scalable, resilient architecture 200,000 ~92% debit and credit transactions of ad hoc card payments Open architecture per month and growing made online integrates easily and securely with: • 29 marketing partners & channels • 10+ data providers • 3 bank partners Robust, flexible, scalable, mobile first • 2 CSO lenders • 5 transaction processors 13
Looking Beyond Traditional Credit Scores Our sophisticated AI-powered engine with machine learning algorithms provides opportunities for creditworthy consumers 1,000+ Attributes Evaluate Credit Worthiness $600,000,000 Fund More 16% 14% $500,000,000 Alternative Credit Bureau Data Sub-10 second, Missed Payment 12% automatic credit adjudication Rate Declined $400,000,000 Employment Data 10% $300,000,000 8% Consumer Behaviour 6% Income Verification $200,000,000 4% Reduce Risk Consumer Verification Data $100,000,000 2% Cumulative $ Funding Increasing Transactional Data $- 0% 2015 2016 2017 2018 2019 2020 2021 Unlocking opportunities for millions of creditworthy consumers 14
World Class Operations Team Relentless focus on service and performance “I believe CreditFresh helped me out in a very difficult time. They were enthusiastic, supportive, interested in my personal needs… Thank you CreditFresh!!” ~ Joseph, CreditFresh Customer Excellent 4.5 and 4.6 ratings from thousands of consumers 24 / 7 7 days 250+ online platform a week live agent strong operations team across service 2 centralized locations Serving customers with urgency, respect and exceptional customer service 15
FINANCIAL OVERVIEW Profitable Diversified Resilient “CreditFresh accepted me when no one else would. The process was quick and easy. The loan was very helpful. Thank you.” ~ Benjamin, CreditFresh Customer 16
Q4 2021 and Fiscal 2021 Financial Performance Total Originations Funded* +123% in Fiscal 2021 Loans and Advances Receivable Revenue Adjusted EBITDA* US$M US$M $129.6 US$M $103.8 $25.4 $20.0 $73.5 $68.0 $49.8 $41.2 $8.0 $26.4 $22.4 $4.0 $2.6 2019 2020 2021 2019 2020 2021 Q4 2020 Q4 2021 2019 2020 2021 Q4 2020 Q4 2021 Ending Combined Loan and Advance Net Income Adjusted Net Income* Balances* US$M US$M $12.9 $134.8 US$M $7.3 $6.6 $9.2 $62.6 $37.3 $2.0 $2.0 $1.2 $1.0 -$1.1 -$2.2 2019 2020 2021 2019 2020 2021 2019 2020 2021 Q4 2020 Q4 2021 Q4 2020 *See "Disclaimer – Non-IFRS Measures and Industry Metrics“ and “Appendix B” Q4 2021 17
Q4 2021 and Fiscal 2021 Financial Performance Revenue US$M § Record Total Originations Funded*, Loans and Advances Receivable and Ending Combined Loan and Advance $129.6 Balances* § Expansion and growth in bank programs: new bank partner; bank partners rolled out 10 new states each through MoneyKey and CreditFresh brands § Variable pricing and graduation capabilities $68.0 $73.5 § New marketing partners and channels § Macro: return in demand, transition to online $41.2 § Annualized Revenue Yield* 141% in Q4 2021 and 148% for fiscal 2021 $22.4 § Higher relative growth of variable pricing and graduation Total Originations Funded* 2019 2020 2021 Q4 2020 Q4 2021 § General reduction in rates of products facilitated through Propel platform *See "Disclaimer – Non-IFRS Measures and Industry Metrics“ and “Appendix B” 18
Q4 2021 and Fiscal 2021 Financial Performance Provision for loan losses and other liabilities (“Provision”) and Net Charge-offs* § Net-Charge-offs as % of Funded* decreasing over the long-term due to evolution towards lower-risk 49% consumers in portfolio 53% 50% § Q4 2021 and fiscal 2021 performance reflects: 42% 42% § Rapid acceleration in originations in Q3 2021 and Q4 2021 34% § Newer customers have higher default rates 37% 33% § IFRS-9 requires high provisioning at origination, without commensurate revenue 22% 16% 18% 12% § Q4 2020 and fiscal 2020 uncharacteristically low due to COVID-related factors 2018 2019 2020 2021 Q4 2020 Q4 2021 Provision % Revenue Provision % Revenue Net Charge-offs as % of Funded Net Charge-offs as % of Funded 19 *See "Disclaimer – Non-IFRS Measures and Industry Metrics“ and “Appendix B”
Q4 2021 and Fiscal 2021 Financial Performance Net Income Adjusted Net Income* US$M US$M $7.3 $12.9 $6.6 $9.2 § Profitability metrics impacted by: $2.0 § Up-front costs that support record revenue $2.0 $1.2 $1.0 growth 2019 2020 2021 Q4 2020 Q4 2021 2019 2020 2021 Q4 2020 Q4 2021 § Public company costs, beginning Q4 2021 -$1.1 -$2.2 § $1.6 million in non-recurring transaction related costs in fiscal 2021 Adjusted EBITDA* § Atypically high credit quality in fiscal 2020 US$M § Adjusted Net Income* and Adjusted EBITDA* $25.4 removes non-cash provisions on accounts in $20.0 good standing and non-recurring items $8.0 $4.0 $2.6 2019 2020 2021 Q4 2020 Q4 2021 *See "Disclaimer – Non-IFRS Measures and Industry Metrics“ and “Appendix B” 20
Solid Financial Position § IPO and over-allotment proceeds deployed towards: Outstanding Debt Maturities § Portfolio expansion (in US$M ) § Supporting roll-out of bank programs to new states MoneyKey (Capacity) $120.0 MoneyKey (Utilized) § Temporary repayment of debt CreditFresh (Capacity) § Over $93 million in undrawn credit capacity as CreditFresh (Utilized) of December 31, 2021 $77.8 Capacity § Debt:equity 0.6x as of December 31, 2021 § Cost of debt capital has declined to 10.4% in 2021, from 13.2% in 2020 $20.0 $42.2 Utilized $15.3 $4.7 2022 2023 2024 *See "Disclaimer – Non-IFRS Measures and Industry Metrics“ and “Appendix B” 21
Updated Operating and Financial Targets Target CAGR 2022 2023 Ending Combined Loan and Advance Balances* Facilitated over the Propel 80% - 90% 45% - 55% Platform Target Metric 2022 2023 Revenue $230 - $245 million $345 - $375 million Adjusted EBITDA Margin* 18% - 22% 25% - 30% Net Income Margin 7% - 9% 12% - 16% Adjusted Net Income Margin* 9% - 11% 16% - 20% *See "Disclaimer – Non-IFRS Measures and Industry Metrics“ and “Appendix B” 22
READY FOR TOMORROW Poised Focused Strategic “Excellent staff, outstanding services, affordable payment rates, very customer-friendly – CreditFresh is the best…!” ~ Linus, CreditFresh Customer 23
Evolving into a Diversified Online Global Fintech Company Adjacent products • Design, deliver and cross-sell Geographic expansion complementary • Expansion into products aligned new states and with Propel’s core jurisdictions purpose Serving lower risk markets Graduating • Extension of existing consumers up the product suite into credit spectrum near-prime market • Continue to as rates continue to graduate existing decrease clients to new products with lower cost of credit Inclusion. Evolution. Experience. 24
Appendix A 25
Our Senior Leadership Team Clive Kinross Gary Edelstein Noah Buchman Sheldon Saidakovsky Co-Founder and President Co-Founder and Co-Founder and Chief Executive Officer Executive Vice President; Executive Vice President; President of CreditFresh Chief Financial Officer Sarika Ahluwalia Dr. Jonathan Goler Jay Vaghela Senior Vice President, Corporate Co-Founder and Senior Vice President, Affairs & Executive Vice President; General Counsel & Chief Compliance Officer Chief Risk Officer Corporate Secretary 26
Board of Directors Michael Stein Clive Kinross Peter Monaco Poonam Puri Geoff Greenwade Karen Martin Yousry Bissada Mr. Stein is the founder, Co-Founder and CEO Mr. Monaco is Managing Ms. Puri is a professor of Mr. Greenwade was the Ms. Martin was the Mr. Bissada is President Chairman and CEO of of Propel Holdings. Director and member of the business law and corporate President and CEO of Executive Vice President and Chief Executive Officer the MPI Group, a Management Committee at governance at Osgoode Green Bank and has 36 and Treasurer of Element and Board Member of property development Mr. Kinross was Raptor Group Holdings, a Hall Law School, and is Fleet Management Corp Home Capital Group. previously the years of banking industry and investment group diversified investment also a corporate/securities and served in executive with a track record in Co-Founder and President holding company. lawyer at Davies Ward experience, including withmanagement, treasury and Prior to joining Home incubating, investing in, of OPENLANE, one of the Phillips & Vineberg LLP. with Bank of America, and finance positions in Capital, Mr. Bissada served and managing Prior to joining Raptor Wells Fargo. financial services for over as President and CEO of first online used car successful companies Group, he was a Partner Ms. Puri is an independent 25 years. Ms. Martin is an Kanetix Ltd., and Chief auction businesses, and Managing Director at director of the Canada including OPENLANE. Mr. Greenwade currently independent director at Financial Officer of which sold to ADESA, part Tudor Investment Infrastructure Bank and FirstLine Trust Company. Mr. Stein is also a serves as the Chairman of ECN Capital where she sits of KAR Auction Services Corporation. CAPREIT, and is a former founder of CAPREIT, Texas A&M University Mays on the audit committee. An experienced board where he served as its (NYSE:KAR), in 2012. Commissioner of the Mr. Monaco is a 1986 Ontario Securities Business School - Ms. Martin is a Chartered member, Mr. Bissada has first CEO and continues Mr. Kinross is a Chartered graduate of Harvard Commercial Banking held numerous director to serve as Chairman. Commission and former Financial Analyst (CFA) and Accountant. College and active in a director of the Greater Program. a Chartered Professional roles including Canadiana number of non-profits. Toronto Airports Authority Accountant (CPA), and Financial Corp., Paradigm and Arizona Mining. holds the professional Quest Inc., Street Capital independent director Financial Corp., and Equity designation (ICD.D). Financial Holdings Inc. 27
Appendix B 28
Non-IFRS Measure Reconciliation Three Months Ended Dec 31, Year Ended Dec 31, US$ 2021 2020 2021 2020 Net Income (2,213,057) (1,130,772) 6,562,442 7,332,388 Interest on Debt 1,193,162 1,163,830 5,317,923 4,052,783 Interest on lease liabilities 106,035 111,498 440,043 468,428 Amortization of internally developed software 610,520 337,294 2,140,366 1,573,296 Depreciation of property and equipment 24,513 34,377 111,704 161,441 Amortization of right-of-use assets 158,649 180,785 660,778 716,939 Income Tax Expense (Recovery) (1,662,126) 38,048 1,501,830 3,089,391 EBITDA (1,782,304) 735,060 16,735,086 17,394,666 EBITDA margin as a % of revenue (4)% 3% 13% 24% Transaction Costs and Financing Costs 1,285,034 3,947 1,649,855 26,096 Provision for credit losses on current status 46,552 2,668,923 2,674,338 2,394,856 accounts1 Provisions for CSO Guarantee liabilities and Bank 3,074,339 564,496 4,312,966 149,052 Service Program liabilities Adjusted EBITDA2 2,623,621 3,972,426 25,372,245 19,964,670 Adjusted EBITDA margin as a % of revenue 6% 18% 20% 27% 1) Provision included for (i) loan losses on good standing current principal (Stage 1 — Performing) balances (see “Critical Accounting Estimates and Judgements — Loans and advances receivable” in MD&A). 29
Non-IFRS Measure Reconciliation Three Months Ended Dec 31, Year Ended Dec 31, 2021 2020 2021 2020 Charge-offs (17,360,239) (5,715,458) (46,898,488) (26,059,774) Recoveries 2,593,659 322,510 6,909,063 3,874,018 Net charge-offs1 (14,766,580) (5,392,948) (39,989,425) (22,185,756) Change in Provision for Loan Losses (3,891,179) (5,101,372) (10,294,657) (2,060,321) Provision for loan losses (18,657,759) (10,494,320) (50,284,082) (24,246,077) Movement in financial obligation2 (3,074,316) (564,496) (4,312,943) (149,052) Other lending program costs (114,023) (79,962) (424,073) (361,763) Provision for loan losses and other liabilities (21,846,098) (11,138,778) (55,021,098) (24,756,892) 1) Movement in financial obligation is equivalent to Provisions for CSO Guarantee liabilities and Bank Service Program liabilities. 30
Non-IFRS Measure Reconciliation Three Months Ended Dec 31, Year Ended Dec 31, 2021 2020 2021 2020 2019 Net Income (2,213,057) (1,130,772) 6,562,442 7,332,388 1,994,849 Transaction Costs and Financing Costs net of 944,500 2,901 1,212,643 19,181 18,814 taxes2 Provision for credit losses on current status 34,216 1,961,659 1,965,639 1,760,219 533,185 accounts net of taxes2 Provisions for CSO Guarantee liabilities and Bank 2,259,639 414,904 3,170,030 109,553 (499,993) Service Program liabilities net of taxes 2 Adjusted Net Income1 for the period 1,025,298 1,248,692 12,910,754 9,221,341 2,046,855 Adjusted Net Income Margin1 2% 6% 10% 13% 3% 1) Each item is adjusted for after-tax impact at an effective tax rate of 26.5%. 31
Non-IFRS Measure Reconciliation As at Dec 31, 2021 2020 Ending Combined Loan and Advance balances 1 134,843,170 62,643,735 Less: Loan and Advance balances owned by third (4,260,648) (2,487,802) party lenders pursuant to CSO program Less: Loan and Advance balances owned by a (17,782,252) (3,316,386) NBFI pursuant to the MoneyKey Bank Service Loan and Advance owned by the Company 112,800,270 56,839,547 Less: Allowance for Credit Losses (23,700,774) (13,406,118) Add: Fees and interest receivable 12,034,604 5,262,181 Add: Acquisition transaction costs 2,715,724 1,081,848* Loans and advances receivable 103,849,824 49,777,458* There has been a reclassification in 2020 figures in Acquisition transaction costs and, as a result, Loans and advances receivable. Refer to Note 22 in the consolidated financial statements. The amount previously reported were 32 $2,881,948 and $51,577,558, respectively.
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