IFMIS & GovTech: A New Frontier in Digital Government Transformation - 2021 IFMIS Capacity Building Program
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
2021 IFMIS Capacity Building Program
IFMIS & GovTech:
A New Frontier in Digital Government
Transformation
C e m D e n e r & Yo u n g - S e o k K i m
Wo r l d B a n k G ro u p
20 May 2021
Organized by Supported by
IFMIS & GovTech
Contents
IFMIS & GovTech: The New Frontier
GovTech Maturity Index
e-Hojo: Local Government FMIS
1
Journey from FMIS to IFMIS www.worldbank.org/publicfinance/fmis
Transition to IFMIS is in progress in many countries
Core FMIS functional modules and interfaces
Core Financial Management
Information Systems (FMIS)
can be broadly defined as a
set of automation solutions
that enable governments to
plan, execute and monitor the
budget.
Core FMIS = OLTP
IFMIS = OLTP + OLAP
Integrated FMIS (or IFMIS) combine core FMIS modules (OLTP) with
powerful Data Warehouse (DW) capabilities and multi-dimensional data
analysis tools (OLAP) for effective planning, decision support, service
delivery, and performance monitoring.
2
IFMIS & GovTech
IFMIS is an integral part of the GovTech
Public Sector Institutions
Whole-of-Government Approach * e-Gov Portal national, sector and
& e-Services sub-national levels
Single Window | One-Stop Shop | Single Sign-on
Government Systems G2G
FMIS, Tax, Customs, Health, Education,
FMIS
Social Protection, Pensions & more
Health
G2E
Tax/Cust
HRMIS Operational Databases Soc Sec Edu Institutions
Society > Citizen Participation
System Management & Feedback on e-Services
Data Center Operations, Data Warehouse G2C
Help Desk, Disaster Recovery, Citizens
(Open Data)
Information Security & more
Information Management G2B
e-Mail, Content Mgmt, Records/Doc Mgmt,
Knowledge Mgmt, Master Data Mgmt & more Businesses
Citizens, NGOs, Businesses
Shared Gov GovTech focus areas:
Civil Registration Functional e-Payment Digital Signature
Service • Core government systems
Services + e-ID Services Registries Services & PKI Services
• Citizen-centric services
Bus
• Digital citizen engagement
• GovTech enablers
* GovTech envisions a whole-of-government approach with interoperable government systems, seamlessly
connected e-service solutions, and citizen service centers providing access to all public services to foster easily Images: jscreationzs / FreeDigitalPhotos.net
accessible, efficient, and transparent government with the citizen at the center of reforms. 3
What is GovTech?
GovTech is a whole-of-government approach to public sector modernization
and promotes simple, efficient and transparent government
with the citizen at the center of reforms
The GovTech approach emphasizes three aspects of public sector modernization:
Whole-of- Citizen-centric Simple
government services and
approach to that are efficient
digital universally government
transformation accessible systems
The GovTech agenda also encompasses:
• effective use of disruptive technologies (e.g., AI/ML, cloud, IoT),
• public data platforms (promoting the use of public data by individuals and firms),
• local GovTech ecosystems (supporting local entrepreneurs and start-ups), and
• greater use of public private partnerships to draw upon private sector skills,
innovations and investments to address public sector challenges.
4
Evolution of Digital Government
Digital transformation of the public sector can be seen as a
continuum - GovTech is the latest generation of these reforms
Digital Government GovTech
e-Government
● Procedures that are ● Citizen-centric
● User-centered approach digital by design public services that
Analog
but supply driven ● User-driven public are universally
Government ● One-way communications services accessible
and service delivery ● Government as a ● Whole of
● Closed operations ● ICT-enabled procedures, Platform (GaaP) Government
and internal focus but often analog in design ● Open by default approach to digital
● Analog procedures ● Sliced ICT development and (co-creation) transformation
● Government as a acquisition ● Data-driven public ● Simple, efficient
provider ● Greater transparency sector and transparent
● Government as a provider ● Proactive government
administration systems
Source: World Bank; Extending the OECD’s presentation of digital transformation in Digital Government Studies (2019)
5
GovTech Focus Areas
Core Government Systems
• Modernization of core government systems (e.g., FMIS, HRMIS, Payroll, Tax, Public Procurement, PIMS)
• Effective use of shared (cloud-based) platforms and data that are interoperable and secure, as a part of
the whole-of-government approach.
User-Centric Service Delivery
• Human-centered online services that are simple, transparent, and universally accessible.
• Services that are accessible by low-cost digital solutions (e.g., mobile phones, free open-source
applications) tailored to the digital literacy and reaching all intended beneficiaries and users.
Mainstreaming Citizen Engagement
• CivicTech tools including citizen feedback and complaint handling mechanisms.
• Accountability tools (service charters and standards) with enforcement and monitoring mechanisms.
• Use of technology to advance government’s efforts at greater transparency.
GovTech Enablers
• Cross-cutting drivers of digital transformation, such as digital skills, an appropriate and conducive legal
and regulatory regime, strong enabling and safeguarding institutions, and an environment that fosters
innovation in the public sector (“analog complements” of digital investments in WDR 2016).
6
Trend: Connecting Foundations & Frontiers
•
•
•
•
7
IFMIS & GovTech
Contents
IFMIS & GovTech: The New Frontier
GovTech Maturity Index
e-Hojo: Local Government FMIS
8
What is GovTech Maturity Index?
The GTMI measures the state of four GovTech foundational blocks
using 48 key indicators defined to collect data from 198 economies
Core Government Systems
Index (CGSI): 15 indicators
Public Service Delivery
Index (PSDI): 6 indicators
Citizen Engagement Index
(CEI):12 indicators
GovTech Enablers Index
(GTEI): 15 indicators
The target audience of the GTMI report is policy makers, practitioners, WBG teams,
development partners and other specialists involved in the delivery of GovTech solutions
9GTMI Groups
Based on the GTMI scores that reflect the state of four GovTech foundational
blocks, the 198 economies included in the GovTech Dataset were grouped
under four categories (A to D).
10GTMI: International Outlook
The state of four GovTech foundational blocks
11CGS: Good Practices & Opportunities
Core Government Systems
Whole-of-government approach
promoting systems thinking and
integrated approaches to policymaking
and service delivery for accessible,
transparent and efficient gov.
Government Cloud as a shared digital
government platform (PaaS, IaaS, SaaS).
Interoperability of government
systems to generate data for more
informed decision making, compliance,
and monitoring.
Improving the interconnectivity of
government systems based on
Government Service Bus and web
services / Application Program
Selected good practices: Australia, Republic of Korea Interfaces.
12PSD: Good Practices & Opportunities
Human-Centric Universally Accessible Services
Human-centered services to interact,
communicate, interact, emphasize
and stimulate the people involved,
obtaining an understanding of their
needs, desires and experiences.
Universal accessibility that enables
people with disabilities to gain access
to all services and participate fully in
all aspects of life in an inclusive
society.
Services that are accessible by low-
cost digital solutions, such as mobile
phones and free open-source
applications, tailored to digital
literacy and reaching all intended
beneficiaries and users.
Selected good practices: Colombia, India
13CE: Good Practices & Opportunities
Digital Citizen Engagement
Digital Citizen Engagement or
CivicTech: Use of new
media/digital information and
communication technologies to
create or enhance the
communication channels that
facilitate the interaction between
citizens and governments.
Multifunctional citizen
participation portals providing
capabilities to submit a petition,
or publish citizen’s inputs, or
allow the provision of anonymous
feedback, or post the
government’s response.
Selected good practices: Brazil, Austria
14GTE: Good Practices & Opportunities
GovTech Enablers
Cross-cutting drivers of digital
transformation agenda
An appropriate and conducive legal
and regulatory regime with a focus
on a whole-of-government approach.
Strong enabling and safeguarding
institutions.
Digital skills in the public sector.
An environment that fosters
innovation in the public sector.
Private sector involvement to
address public sector challenges.
Data-driven public sector.
Use of frontier/disruptive digital
Selected good practices: Argentina, Switzerland technologies
15GovTech: COVID-19 Recovery & Resilience
GovTech recovery and resilience
• continuity of core government
operations
• supporting vulnerable people and
businesses
• deploying less expensive and
more reliable ICT infrastructure
solutions (government cloud,
mobile/portable data centers)
16IFMIS & GovTech
Opportunities for new GovTech Activities
Possible use of new/disruptive technologies
in next generation IFMIS solutions
Promoting the whole-of-government
approach and universally accessible services
Focusing on low-cost open source GovTech
solutions and shared platforms
Strengthening the GovTech Enablers and
digital citizen engagement
17IFMIS & GovTech
Contents
IFMIS & GovTech: The New Frontier
GovTech Maturity Index
e-Hojo: Local Government FMIS
18What is e-Hojo System?
e-Hojo is a Local Financial Management Information System in South Korea
that manages budget allocation, execution, and settlement of local government,
providing various fiscal statistics.
Innovative System
Real-Time Fiscal
Operation
Integration/Linkage
Opening/Sharing
19Core Functions and Linkage
O
20Capabilities
(based on 2020 data)
21History
22Next Generation e-Hojo
23Thank you. Thank you
FMIS CoP Website www.worldbank.org/publicfinance/fmis
FMIS Community of Practice
Objective : To assist the
practitioners (country
clients, World Bank
staff/consultants, and
development partners)
in improving the
effectiveness of PFM
operations and service
delivery by sharing
knowledge and
experiences, and
producing relevant,
leading edge knowledge
products on integrated
FMIS solutions.
Established in Sep 2010.
Around 1,450+ members
from 143 economies
(as of May 2021).
https://worldbankgroup.sharepoint.com/sites/eteam/FMIS/GovTech Website
https://www.worldbank.org/en/programs/govtechGovTech Academy
GovTech Academy & Open Learning Campus Courses
The GovTech Academy will include specific e-Learning Courses to help the World Bank
client countries and staff working on GovTech agenda.
The World Bank’s Open Learning Campus (OLC) platform will be used to launch the
GovTech self-paced e-learning Courses.
Each OLC Course will contain specific Modules to present the multimedia contents.
Each module will have several Sections to expand the contents through animated
slides, video clips, knowledge checks and other options.
Participants should complete all modules and get minimum 80% on all quizzes to be
able to obtain a certificate of completion.
27GovTech 101
GovTech Course #1: Fundamentals and Key Concepts
28GovTech 101
GovTech Course #1: Modules & Sections
29You can also read
