Hurricane Plan 2021 - Verandah Club
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Hurricane Plan
2021
Verandah Hurricane Preparedness Plan
TABLE OF CONTENTS
Section Page
I. Plan Introduction
A. General Information ....................................................................................1
B. Terms Defined ..............................................................................................2
C. Emergency Plan Team (EPT) Plan Implementers ...................................4
D. Updating Emergency Preparedness Plan ..................................................4
II. Hazard Analysis
A. Known Hazards ...........................................................................................4
B. Site Location Information ...........................................................................4
III. Operations
A. EPT Management Structure .......................................................................5
B. Preparedness Programs ..............................................................................5
IV. Information, Training and Exercise
A. For Community Residents ..........................................................................6
B. For Community Employees ........................................................................6
C. Advisory Flags ..............................................................................................6
V. Emergency Listings
A. Community Residents List ..........................................................................7
B. Community Employees List. ....................................................................... 7
VI. Hurricane Watch Actions
A. Emergency Preparedness Team Coordinator ...........................................7
B. Staff Release Criteria ..................................................................................7
C. On-Site Access Authorizations ...................................................................8
D. Storm Recovery ............................................................................................8
VII. Command Center ..................................................................................................9
VIII. Management Plan for Storm Emergency Updates.............................................9
IX. Authorized Personnel
A. Verandah Emergency Preparedness Team .............................................11
B. Governmental Agencies...............................................................................9
C. Other Authorized Entry Access ...............................................................10
D. News Media ................................................................................................10
X. Hurricane Preparedness for P&D Construction ..............................................42
2APPENDIX
Section Page
A Verandah Emergency Preparedness Team .............................................. 7 & 42
B Area Location Map ............................................................................................13
C Site Map...............................................................................................................14
D Sales & Information Center Checklist .............................................................16
E Club Emergency Checklist ................................................................................17
F Golf Operations Checklist .................................................................................21
G Golf Course, Grounds & Golf Maintenance Checklist....................................22
H Gatehouse Emergency Checklist .......................................................................28
I Storm Emergency Action Log ......................................................... Appendix M
J Radio Frequencies ..........................................................................Attachment T
K Area Shelters ...................................................................................... Appendix U
L Evacuation Routes ......................................................................... Attachment V
M Evacuation Route Map ..................................................................Attachment W
N Emergency Supplies List by Department .................................. 20
O Integrated Pest Management (IPM) Chemicals List. 4
P Hurricane Preparedness P&D...........................................................42
*Emergency Contact List – Appendix K*
3I. PLAN INTRODUCTION
A. General Information
1. Verandah, 12201 River Village Way Ft. Myers, Florida 33905 is a
1456-acre, master planned community development. Paul Martin,
Vice President of Land Development, of KH Verandah, LLC is the
person who is ultimately responsible. Jay Severson, General
Manager of Club Operations and Cameron Gardiner, General
Manager of Community Association are on-site and are responsible
for overseeing the coordination of all phases of this emergency
preparedness plan. Jay’s office phone number is (239) 694-7229,
Jay’s, and Cameron’s office number is (239) 694-6358. Trish Snook,
Community Patrol Supervisor for Verandah will assure the
operational implementation of this plan during the storm or
emergency event. Trish’s office number is (239) 694- 5930.
2. The property developer is Kolter Land Partners/KH Verandah
LLC.
3. The development is under construction. The current number of
approved dwellings at Verandah is 1637. The housing types under
construction are single-family detached homes, villas and coach
homes.
4. The Emergency Preparedness Plan as follows, is automatically
implemented when any type of potentially life threatening or
property damaging situation could occur involving members,
residents, employees and vendors of Verandah Club. This plan may
be adapted in the event of other emergencies as designated bythe
General Manager of Club Operations, Golf Course Superintendent
or Head Golf Professional.
5. When any type of potentially life threatening or propertydamaging
situation occurs, the General Manager of Club Operations will
assume the position of EPT Coordinator for Verandah Amenity
Emergency Preparedness Plan and EPT.
6. The Verandah Emergency Preparedness Plan and Team will be
updated annually or as necessary.
7. There are no critical emergency or health maintenance facilities
(nursing homes, fire stations, etc.) on Verandah property.
8. Verandah does not have a Hurricane Shelter for residents and
employees on the property.
B. Storm Grade Terms DefinedAdvisory: Advisory messages are issued by the National Hurricane
Center, concerning all tropical depressions, tropical storms and
hurricanes at midnight, 6 a.m., 12 noon and 6 p.m. These advisories are
supplemented at 3-hour intervals when landfall is likely within 24 hours.
An advisory gives details as to where the storm is located, its intensity,
direction and speed of movement. Precautionary measures are given for
ships and coastal residents near the storm center. Advisories are
broadcast over most radio and TV stations.
Tropical Storm Watch: Tropical Storm Watch conditions include winds
of 39-73 miles per hour and a possible strike in a specific coastal area
within 48 hours.
Tropical Depression: A Tropical Depression is a closed circulation of low
atmospheric pressure originating over tropical waters that blow counter-
clockwise around a center at speeds less than 39 miles per hour.
Tropical Storm Warning: Tropical Storm Warning conditions include
winds of 39-73 miles per hour, which are expected to strike a specific
coastal area within 36 hours.
Hurricane Watch: Hurricane Watch indicates that a hurricane is near
enough that everybody in the area covered by the “WATCH” should listen
for subsequent advisories and be ready to take precautionary measures.
Watches are usually issued 48 hours in advance of a hurricane landfall.
Hurricane Watch conditions mean a violent storm has originated over
tropical water with sustained (constant) winds over 74 miles per hour.
Hurricane Warning: A Hurricane Warning issued by the National
Hurricane Center means that sustained winds of 74 miles per hour or
higher associated with a hurricane are expected in a specific coastal area
in 36 hours or less. All precautions should be taken immediately.
Hurricane: A Hurricane is a violent storm originating over tropicalwaters
with sustained winds over 74 miles per hour. The winds, as in tropical
depressions and storms, blow in a counter-clockwise direction around the
center. Diameter of these storms range from 100 to 1,000 miles. To make
predicted hazards of an approaching hurricane easier to understand,
hurricane forecasters have developed a disaster potential scale which
assigns storms to five categories. This scale is called the
SAFFIR/SIMPSON scale.
Category Wind Speed Damage
1 74-95 MPH Minimal
2 96-110 MPH Moderate
VERANDAH EMERGENCY PREPAREDNESS PLAN 23 111-130 MPH Extensive
4 131-155 MPH Extreme
5 Over 155
Catastrophic
MPH
Wind: Strong surface winds can cause a barrage of sand and debris
problems. Hurricanes can have sustained winds from 74 miles per hour to
more than 200 miles per hour. Strong winds can sever power and
communication lines. Branches from trees are severed and many trees are
felled. Mobile homes and manufactured homes should be vacated. Roofs
can be damaged, and windows broken by flying debris. Poorly built
structures collapse. Small craft are damaged or destroyed by being pushed
up against their moorings. Winds in excess of 45 miles per hour begin to
cause damage to traffic signals and trees.
Tornadoes: Multiple tornadoes may form in the tornado feeder bands can
cause small-scale destruction. These tornadoes can inflict tremendous
damage without warning.
Torrential Rain: Torrential rains associated with hurricanes andtropical
storms can cause widespread fresh water flooding inland. Amounts of 20
inches or more are possible in a twenty-four-hour period. Heavy rain will
drown plants in low-lying areas and increase the probability of disease
and pest infestation in those plants that survive. Insects, vermin, dead
animals and polluted waters from sewage backup may create health
problems. Life threatening problems are minimal.
Storm Surge: The rapidly rising surge is the hurricane’s killer threat.
Ninety percent of people who lose their lives in hurricanes do so by
drowning. Rising tide levels from 2 to 25 feet can occur in SW Florida as
the storm makes landfall. The amount of damage depends on the
hurricane category, direction, size and landfall point. The storm surge
causes saltwater flooding crippling communication, sewage backup and
drinking water to become contaminated. The surge flooding fills streets
with debris. Clogs drains and washes out roads that are used for
evacuation routes.
SLOSH: (Sea, Lake and Overland Surges from Hurricanes) is a
computerized model run by the National Hurricane Center (NHC) to
estimate storm surge heights resulting from historical, hypothetical, or
predicted hurricanes by considering it is used for determining the
maximum surge for a location.
FEMA: Flood Insurance Rate Map. Used to determine flood zone the
community is in and whether or not insurance is required.
VERANDAH EMERGENCY PREPAREDNESS PLAN 3C. Emergency Plan Team (EPT) Plan Implementers
Jay Severson, General Manager of Club Operations will be responsible
for the implementation of Verandah Emergency Preparedness Plan Team
(EPT). His phone contact information is listed in A. 1. above. See
Appendix A for entire Emergency Preparedness Team.
D. Updating Emergency Preparedness Plan and Appendix Documents
The Emergency Preparedness Plan and Appendix documents will be
updated annually or as necessary. Employees will attend orientation and
will be briefed on the Hurricane Preparedness Plan.
II. HAZARD ANALYSIS
A. Known Hazards
The administration and staff at Verandah recognize that we are
vulnerable to all-natural disasters known to the area i.e. hurricanes,
chemical spills, tornadoes, flooding, fires, fuel, and some exposure due to
materials transported by construction traffic. There are CO2 storage
tanks, pesticide and fertilizer products stored on the property. The Fort
Myers Shores Fire Department and Florida State Regulatory Agencies are
aware of areas that could be of concern. See Appendix S, K.
B. Site Specific Information
1. See Appendix B for the area location map.
2. See Appendix D for the street or site map.
3. Verandah is under construction and is scheduled to be under
construction at least through 2022. The total number of approved
single-family homes is 1,275 and multi-family homes are 362 with 2
golf courses on 1451 acres.
6. Hurricane season is June 1 through November 30. At this date,
approximately 120 employees work at various locations on the
property and 700 + homes have residents living in them. There may
be some periods of time when tournaments and other functions will
involve large numbers of people at Verandah on a temporary basis.
As the property is developed, an assumed maximum number of
residents and guests are 4000 individuals.
7. The FEMA Flood Insurance Rate Map Designated Verandah
residential community in Zone AE. (Flood Insurance is required)
8. Fixed facilities maintained by Verandah departmental entities
include The Sales & Information Center; Gatehouse, Golf House,
Boat House, River House, 2 Golf Courses, Tennis and Fitness
Center, Golf Maintenance, 4 Golf Shelters, and Cart Barn Facility.
Several of these fixed facilities are vulnerable to hazardous material
incidents.
VERANDAH EMERGENCY PREPAREDNESS PLAN 49. Landscaping and trees are especially vulnerable during these
emergency storm periods. Trees will be pruned, shored up or
removed if necessary, during the Hurricane Watch period.
10. Verandah Golf Maintenance Operations
a) 1 - 1,000-gallon gasoline storage tank above ground
b) 1 – 500-gallon diesel fuel storage tank above ground
c) 3 – 5-gallon handheld gasoline fuel tanks
d) 4 – 300-gallon tanks mounted on vehicles or trailers for a
variety of herbicide, pesticide, and fungicide products.
e) A variety of individually bagged or containerized fertilizer,
herbicide, pesticide, and fungicide products. Numbers of
individually bagged items changes constantly. No bulk storage,
unwrapped, or materials stored outside containers. Detail list
Appendix X.
III. OPERATIONS
A. EPT Management Structure
1. The person in charge at the property site during an emergency is Trish
Snook, the Community Patrol Manager. The alternative is JakeWentz,
Superintendent Golf Course Operations.
2. A process will be developed to activate the Residential Emergency
Preparedness. Our Community Patrol has specific procedures for
weather emergencies. Several departments will have a weather radio
or TV to monitor any potentially dangerous storm systems. All
employees will assume responsibilities for their department’s
Preparedness Plan. Appendix A.
B. Residential Preparedness Programs
1. Verandah does not have a Hurricane shelter for the purpose of
housing residents, members or employees during emergencies.
2. Each employee should review a copy of the Emergency
Preparedness Plan at his or her department specific orientation and
on an annual basis thereafter.
3. The Community Patrol and the Gatehouse on Verandah Blvd. will
be the primary on-site station for information and direction for
residents and staff prior to, after and during an impending weather
emergency. The primary source of information will be radio,
television, and other communication facilities, which will provide
direct information on the weather event from Lee County
Emergency Management and other government weather centers. All
departments on site will assist in the evacuation of members,
residents and employees if called upon to do so.
VERANDAH EMERGENCY PREPAREDNESS PLAN 5IV. INFORMATION, TRAINING & EXERCISE
A. For Community Residents:
1. The residents at Verandah will be informed of weather emergencies
using weather radios or TVs in designated areas. The Lee County
Emergency Management Team will provide weather Emergency
Seminars annually. When appropriate, the club newsletters and new
resident welcome packet will include informative facts regarding
hurricane awareness, seminar listings and other weather
emergencies. A weather flag system will be usedat the gatehouses.
2. Residents will be informed when they purchase property at
Verandah of the existence of an Emergency Preparedness Plan.
Emergency Information is located on verandahlife.com under the
VCA tab/Hurricane Plan. The ultimate weather safety
responsibilities and decisions remain with each individual resident
and Verandah assumes no liability for such safety responsibilities
or decisions made by the homeowner’s association or resident.
B. For Community Employees:
1. During initial training periods, designated employees will learn their
responsibilities regarding weather emergencies. Appendix K contains a listing
of all Verandah employees by department.
2. Annual training of all employees will be continued throughout their
employment. Meetings will be held in each department for updates on the
Emergency Preparedness Plan and training sessions. Mock drills will be held
each year to review and update the Emergency Preparedness Plan.
C. Advisory Flags:
Verandah Community Patrol will display at each gatehouse an advisory
flag:
Storm Advisory Flags
Gatehouse Operations Performed
Step 1 Yellow Flag Watch Tropical Storm Watch or
Hurricane Watch
Step 2 Red Flag Warning Tropical Storm Warning or
Hurricane Warning
Step 3 Blue Flag Evacuation Shelter closed; community
to be evacuated
Step 3 White Flag All Clear No Storm Threat
VERANDAH EMERGENCY PREPAREDNESS PLAN 6V. Emergency Listings
A. Roster of Community Residents
A roster of Community Residents for emergency contact will be created,
maintained and updated as appropriate.
B. Roster of Community Employees
Verandah’s active list of employees will be updated annually and as
necessary.
VI. HURRICANE WATCH ACTIONS
If a Hurricane Watch is issued and time allows, the following information and
actions will be taken with the Verandah EPT.
A. Emergency Preparedness Plan Team Coordinator
1. When a Hurricane Watch is announced, the EPT Coordinator will
contact and notify each member of the designated EPT to assemble
in the Golf House.
2. Each EPT Area Manager will submit in writing his/her emergency
plan and the EPT Coordinator will go over any changes or questions
that may arise. After this briefing, all EPT Area Managers will
execute their Emergency Check List and be prepared to leave the
community at the appropriate time.
4. The EPT Coordinator and EPT Area Managers will collect, secure, and
maintain the necessary emergency supplies and equipment on- site
at their discretion.
B. Staff Release Criteria
1. Upon notification by Lee County Emergency Management, Weather
Alert Radio, television, radio or other means that a hurricane is
predicted to strike the Southwest Florida coastal area within 48 hours
and this strike area encompasses the EPT Coordinator shall notify all
EPT Area Managers to release their non-essential stafffrom all job
assignments and duties after storm preparations are completed. All
Verandah staff will be directed to seek safe shelter at least 24 hours
before the storm hits landfall.
2. The local government based on the size, intensity, speed, and direction
of a storm makes evacuation decisions. A community’s evacuation
recommendation/order will depend on the characteristics of a storm:
3. All employees will be released from their job assignments at least 24 hours before
the storm hits landfall until further notice. Employees will be given a list of
possible shelters in the immediate area Appendix O. Radio and television
news sources will clarify the open shelters.
VERANDAH EMERGENCY PREPAREDNESS PLAN 7When sustained storm winds reach 40-45 mph, emergency governmental agencies, by
procedure, will not respond to an emergency call because of personal and equipment
safety reasons.
Bridges in Lee County will close in 40 mile per hour winds by
procedure. Driving a vehicle becomes unsafe with sustained winds of
40 miles per hour.
4. Sustained winds are defined by official announcements from the National
Weather Service or Lee County Emergency Management.
C. On-Site Access Authorizations
1. The community patrol team will continue to staff each gatehouse
entry to Verandah, during minimal storm conditions until the
employee release is implemented. Upon evacuation, all entry and exit
gate barrier arms will be removed, the gatehouses secured, and
community patrol team staff released from duty tours until further
notice. The community patrol vehicle will be parked and locked at
the gatehouse.
D. Storm Recovery
1. It is the EPT Coordinator’s responsibility to notify EPT Area
Managers by any means possible when it is safe to return to
Verandah property. EPT Area Managers will attend an emergency
meeting to assess damage and formulate plans for clean-up and
recovery.
2. The Golf House or other designated safe Command Center will re-
open to coordinate and prioritize clean-up and repairs with the EPT
Area Managers and staff. The EPT will assess each area of Verandah
property and buildings to determine when it is feasible for employees
to return to the property. Areas accessible for staff will be posted at
the Command Center, Sales & Information Center. EPT Area
Managers will work as designated by State and local emergency
agencies Appendix Q.
3. EPT will photograph damaged buildings, downed trees,
landscaping, power lines etc. as soon as it is feasible. Those
photographs will be compared with ones taken prior to damage for
insurance claims. Residential homes should be included in this
procedure. Homeowners should be encouraged to photograph their
property before and after the storm.
VII. COMMAND CENTER RECOVERY PERIOD
A. The General Manager of Golf & Club Operations will ensure
implementation of Verandah Emergency Preparedness Plan for
storm emergencies from a Command Center, located at Golf House
VERANDAH EMERGENCY PREPAREDNESS PLAN 8or designed area at Verandah. Property address 12201 River Village
Way Fort Myers, Florida.
B. Each EPT Area Manger will keep a daily Emergency Action Log and
a copy will be kept at the Command Post for permanent reference.
See Appendix S for the Storm Emergency Action Log.
VIII. MANAGEMENT PLAN FOR STORM EMERGENCY UPDATES
A. The Verandah emergency preparedness plan is provided to
all employees at Verandah. EPT area managers are
responsible for updates and maintenance of the plan. The
general manager of Verandah Club operations is ultimately
responsible for the plan accuracy and distribution. Theplan
will be updated at least annually or as necessary i.e. personnel
changes, agencies changes etc.
AUTHORIZED PERSONNEL
A. Verandah Emergency Preparedness Plan Team
Prior to notification from Lee County Emergency Management to
Verandah EPT Coordinator that it is safe to return to the property, only
Authorized Personnel will be allowed to enter the property. Authorized
Personnel include all members of the EPT listed in Appendix A. The
Verandah Emergency Preparedness Teams and designated staff are
authorized personnel with unrestricted access to the property.
Appendix C.
B. Governmental Agencies
Governmental agencies authorized to enter the property with unrestricted
access ONLY DURING A STATE OF EMERGENCY Area Code (239)
Lee County Sheriff's Dept. 477-1200
The Shores Fire Dept. 694-4480
Century Link Telephone 1-800-366-8201
Lee County Emergency Medical Services 911 or 774-8459
Florida Power & Light 800-468-8243
Lee County Emergency Management 477-3600
Poison Control 800-282-3171
Storm Information Hotline 332-1900
Lee County Humane Society 332-0364
C. Other Authorized Entry Access
VERANDAH EMERGENCY PREPAREDNESS PLAN 9Following notification from Verandah EPT Coordinator that it is safe to
return to the property; the following individuals will have unrestricted
entry:
Commercial Trash Services Verandah Employees
& Maintenance Contractors Verandah Property Owners Parcel
Developers Single Family Builders Insurance
Company Personnel Residents
D. News Media
News media will NOT be allowed access to the property without prior
authorization from Verandah EPT Coordinator.
VERANDAH EMERGENCY PREPAREDNESS PLAN 10Verandah Emergency Preparedness Plan Team
POSITION STAFF MEMBER RESPONSIBILITY
Jay Severson General Coordinate efforts of all members of the
Manager Club EPT Area Managers. Execute weather
EPT Coordinator Operations emergency procedures. Liaison with
Cameron Gardiner emergency agencies. Coordinate Recovery
General Manager Plan. Plan Accuracy. All Press Releases.
Community Assoc.
Serve as EPT Coordinator in the absence of
same. Execute the Checklist for the Club.
Trish Snook or
EPT Coordinator Ensure entire staff is released from
Jake Wentz
Alternative/ assignments when authorized. Assist EPT
Superintendent
EPT Area Coordinator as liaison between Emergency
Golf Course
Manager Agencies. Assist in executing weather
Operations
emergency procedures. Assist with
Recovery Plan. Plan Accuracy
Assist EPT Coordinator with the execution
of weather emergency procedures.
Monitor weather radio, TV or other radio
for storm instructions. Maintain contact
EPT Area
Same as box above with EPT Area Managers on-site. Assist in
Manager
execution of the Checklist for Club, Golf
Course and surrounding facilities. Ensure
entire staff is released from job assignments
when EPT Coordinator authorizes.
Assist EPT Coordinator with the execution
of weather emergency procedures.
Monitor weather radio, TV or other radio
for storm instructions. Maintain contact
EPT Area
Same as box above with EPT Area Managers on-site. Assist in
Manager
execution of the Checklist for Club
inventory. Ensure entire staff is released
from job assignments when EPT
Coordinator authorizes.
Assist EPT Coordinator with the execution
of weather emergency procedures. Execute
Equipment Manager
EPT Area the Checklist for equipment inventory on-
Golf and Grounds
Manager site and other equipment as required.
Maint.
Assist with employee release and all phases
of recovery operations.
Assist EPT Coordinator with the execution
of weather emergency procedures. Execute
Assistant
EPT Area the Checklist for Golf Maintenance and
Superintendents, Golf
Manager related department staff release from job
Course Maintenance
assignments when EPT Coordinator
authorizes.
Assist EPT Coordinator with the execution
of weather emergency procedures. Execute
the Checklist for the hazard materials.
Assistant
EPT Area Coordinate any operations required for
Superintendents, Golf
Manager environmental spills during recovery
Course Maintenance
period. Ensure entire staff is released from
job assignments when EPT Coordinator
authorizes.
EPT Area Trish Snook, Assist EPT Coordinator with the executionManager Community Patrol of weather emergency procedures. Execute
Supervisor the checklist for front and rear gatehouses.
Ensure entire staff is released from job
assignments when EPT Coordinator
authorizes. Monitor authorized personnel
entry access. Lock down canoe livery and
boats.
Assist EPT Coordinator with the execution
of weather emergency procedures. Execute
EPT Area Julie Garcia the Checklist for Club Fitness Center.
Manager Fitness Director Ensure entire staff is released from job
assignments when EPT Coordinator
authorizes.
Assist EPT Coordinator with the execution
of weather emergency procedures.
Scott Kanerva
EPT Area Execute the Checklist for Club Restaurant.
Food & Beverage
Manager Ensure entire staff is released from job
Director
assignments when EPT Coordinator
authorizes.
Assist EPT Coordinator with the execution
Paul Martin, of weather emergency procedures. Execute
EPT Area
V.P. of Land the Checklist for Verandah Planning &
Manager
Development - Kolter Development Dept. / Builders. And all
phases of recovery plan.
Assist EPT Coordinator with the execution
April Ralph of weather emergency procedures. Execute
EPT Area Verandah Club the Checklist for accounting procedures for
Manager Director of all departments. Ensure entire staff is
Administration released from job assignments when
authorized. Assist with plan accuracy.
VERANDAH EMERGENCY PREPAREDNESS PLAN 12APPENDIX B
Area Location Map
VERANDAH EMERGENCY PREPAREDNESS PLAN 13APPENDIX D
Street or Site Map
VERANDAH EMERGENCY PREPAREDNESS PLAN 14Appendix F
*Operation executed at Hurricane Watch or at the direction of the EPT
Coordinator.
Verandah
VERANDAH EMERGENCY PREPAREDNESS PLAN 15Sales & Information Center Checklist
Information Center-Responsibility: Steven Benson
Responsibility Responsible Party
Break Room - Kitchen:
Information Center Staff
Unplug appliances, take food out of refrigerator.
Cover microwave and toaster over with plastic.
Information Center - Reception Area:
Unplug and cover computers, phones and printer. Remove
wall displays. Unplug and cover the refrigerator.
Information Center Staff
Move dishes, glasses and coffee supplies under cabinets.
Secure all standing items in drawers.
Back office and individual offices:
Unplug computers, printers, fax machines, copy machines,
lamps and place under desks or on the floor covered. Move Information Center Staff
plants and objects away from windows and doors.
Server Room:
MIS will notify when server can be powered down. Once
administrative permissions are granted, power down server,
unplug all power and data cords from main receptacles, Office Manager
raise all equipment off the floor and cover equipment with
plastic.
Collateral:
Make a list and put collateral material in vehicle for
Information Center Staff
storage. Get direction from MIS on screen computer.
Building:
Turn off all water and power supplies to the building.
Photograph building inside and out – take photos to safe Information Center Staff
place. Cover topo board with plastic. Take down swings
and bring inside show room.
Vehicles and Doors:
Information Center Staff
Gas up vehicle and park in the back of the parking lot.
Secure all doors at final exit.
Equipment for Emergency Preparedness Plan
Flashlights Batteries Weather Radio Rain Gear
Water Matches First Aid Kit Scissors
Covers for Equipment Masking Tape Candles/Lanterns Duct Tape
½” Nylon Braid 500’
Appendix G
VERANDAH EMERGENCY PREPAREDNESS PLAN 16*Operation executed at hurricane watch or at the direction of the EPT Coordinator
Verandah Club Emergency Checklist
Individual Area of Responsibility
Verandah EPT Coordinator Area Mgrs.
Jay Severson
Communication to Press
General Manager Golf & Club
Security Operations
Operations
Recovery Period Operations
EPT Coordinator All Area Managers
All Employee, Resident Evacuation
Jake Wentz EPT Coordinator alternate if required
Golf Course Superintendent Golf Course and Golf Course Maintenance
EPT Coordinator Alternate Recovery Period Operations
Area Manager All Employee, Resident Evacuation
Pro Golf Shop, Locker Rooms, Golf
Nathan Groce Learning Center, Cart Barn
Director of Golf Communication for EPT Area Managers
Area Manager w/Equipment Manager Golf Maintenance
Communications Coordinator Recovery Period Communications
All Employee, Resident Evacuation
Boat House, Restaurant, Liquor, Inventory
Scott Kanerva Kitchen, Lounge, Loading Area
Food & Beverage Food for Recovery Period
Director All Employee Evacuation
Equipment Control, Rental
Communication for EPT Area Managers
w/ Head Golf Professional
Assistant Superintendent Recovery Period Communications
Golf Maintenance All Employee Evacuation
Coordinate Safety Program & Supplies
Assign Employee or other Support as
required by EPT Coordinator
Property Security at all times
Communication for EPT Area Managers
Trish Snook
w/Head Golf Professional/Equipment
Community Patrol
Manager
Area Manager
Authorized Access
Verandah Administration
April Ralph Systems Coordination Computers, Phones
Verandah Club etc
Director of Administration Complete Employee List all Facilities
Safe-guard documents, photographs
VERANDAH EMERGENCY PREPAREDNESS PLAN 17Step Operation Performed
1 Each department will photograph their respective facilities annually or
as repairs or maintenance alter the appearance of site. The photographs
will be taken off property and stored in a waterproof box.
2 Purchase or rent equipment and supplies for hurricane preparedness.
(See attached supply list.)
3 Prepare Teams to secure facilities at Verandah i.e. ladders, drills etc.
4 Test emergency equipment at least once monthly.
5 Test well water quality for consumption.
Golf Course & Golf Course Maintenance Buildings
1 See Attachment for details.
Golf Shop Area Including Locker Rooms Cart Barn,
Driving Range Area, Putting Green Area, Golf Learning Center
1 Remove all retail inventory and place in locked closet.
2 Back up computers. Place disks in waterproof box in Administration.
3 Unplug computers and wrap in plastic. Secure with tape. Raise off floor.
4 Place all golf carts inside cart barn.
5 Bring all trash receptacles into bag room.
6 Move fixtures into the bag room.
7 Move portable scoreboard and event sign into bag room.
8 Move all bags in club storage to top racks.
9 Lock all comfort station doors and cupboards.
10 Make sure driving range and putting green are clear of debris.
11 Lock and secure all doors and windows in cart barn.
12 Close and lock all lockers.
13 Turn off water and power in all of the above areas.
Step Lounge, All Dining Room Areas, Restrooms, Kitchen Area
1 Place all liquor bottles in cabinet and lock.
2 Take all perishable food to the kitchen area.
Remove place settings, silverware, condiments and any other debris
3
from tables. Place in kitchen area.
4 Place all tables and chairs against windows.
5 Clear wait station of debris. Put everything in cupboards.
6 All racks, carts or portable items must be stored in dry storage area.
7 Shut off valves for gas to kitchen.
8 Check mechanical room on restaurant mezzanine and secure area.
9 Secure dumpster. (Arrange to be emptied before storm.)
10 Fill all containers with potable water.
11 Place all perishable food in the freezer.
12 Loading dock should be cleared of all equipment and properly secured.
13 Make sure box, canned and paper products.
14 Turn off power and water supplies to the kitchen.
15 Move patio furniture and potted plants to inside dining area.
16 Unplug all equipment.
17 Wrap in plastic all P.O.S Terminals and PC’s and Telephones
VERANDAH EMERGENCY PREPAREDNESS PLAN 1818 Close all CO² valves
Step Administration Office
Backup computers and unplug all equipment, i.e., phones, computers,
1
printers, postage machine, copiers, fax machine, etc. Lift off floor.
2 Wrap all equipment in plastic – secure with tape.
3 Remove all food – take to kitchen.
4 Have emergency phone numbers available to EPT Coordinator.
5 Fill waterproof box with disks and pictures from each department.
6 Remove petty cash.
VERANDAH EMERGENCY PREPAREDNESS PLAN 19CLUB EMERGENCY SUPPLY LIST
APPENDIX M
Quantity Item
2 Weather Radios
2 First Aid Kits
Sterile adhesive bandages in assorted sizes. Sunscreen
2” sterile gauze pads 4” sterile gauze pads
Hypoallergenic adhesive tape Triangular bandages
2” sterile roller bandages (3 rolls) 2 pair Latex gloves
3” sterile roller bandages (3 rolls) Cleansing agent/soap
Scissors Tweezers
Needle Moistened towelettes
Antiseptic Thermometer
Tongue Blades (2) Assorted size safety pins
Tube of petroleum jelly
4 Flashlights
10 Pkgs. Batteries (Weather Radios and Flashlights)
100 Large Heavy-Duty Plastic Bags
6 Rolls Duct Tape
1 50’ Rope
8 Disposable Cameras
1 Waterproof Box
1 12’ Ladders
5 Power Drills
100 Large Zip Ties
4 Boxes of Disks
1 Shut-off wrench, to turn off gas and water.
2 Non-electric can opener
2 Utility Knives
24 Candles
2 Boxes Matches
3 Containers Towelettes
1 Case Toilet Paper
1 Case Soap
12 Mess Kits or Paper Products
3 Whistles
1 Case of Disinfectant
6 Plastic Buckets with Lids
1 Case Chlorine Bleach
1 Gallon of water per person per day
APPENDIX
VERANDAH EMERGENCY PREPAREDNESS PLAN 20*Operation executed at hurricane watch or at the direction of the EPT Coordinator.
VERANDAH
Golf Operations Emergency Check List
I. Phase II - Hurricane Warning
A. Director of Golf will be responsible for the following:
1. Bring all trash receptacles into bag room
2. Move merchandise onto counter
3. Move fixtures into the bag room
4. Move portable scoreboard and event sign into bag room
5. Move all bags in club storage to top racks
6. Lock all comfort station doors and cupboards
7. Turn off all circuit breakers to golf carts
8. Back up handicap computer and turn off
9. Log out of all personal computers and turn off
B. Notify all employees, members, residents, guests to leave the club. If unable
to leave, contact EPT Coordinator immediately for accommodations.
Phase III - After the storm
A. Head Golf Professional
1. If any damage is noted, document and photograph as quickly as possible.
2. Move fixtures back and return merchandise to displays after the floor
has been swept, dried, and cleaned of all debris.
3. Replace waste receptacles
4. Return golf bags to proper racks and scoreboard and information board
to designated areas.
5. Unlock comfort stations and clean cupboards and counters of debris
6. Clean cart storage area of all debris, dry floor, and turn on breakers to
carts.
VERANDAH EMERGENCY PREPAREDNESS PLAN 21APPENDIX
*Operation executed at hurricane watch or at the direction of the EPT Coordinator.
Golf Course & Golf Maintenance Emergency Check List
Operation Preformed
All Golf Course & Golf Maintenance Staff
Purchased equipment on hand: flashlights, batteries, candles, tape, extra
chains and locks, extra pruning items, rakes, shovels, etc.
Order rental chain saws, spare generators, water pumps, hand pumps for
gas and diesel. Order two of everything.
Photograph equipment.
Golf Maintenance Building
Fuel tanks will be topped off: 1000 gallons gas; 500 gallons diesel and
make hand pumps available. Ensure fuel tank tie-downs are secure.
Provide security measures to prevent hazardous leaks/spills.
Fill all gas and diesel containers. Provide security measures to prevent
hazardous leaks/spills.
Top off all vehicles with appropriate fuel.
Disconnect and pack all computer equipment in plastic lawn bags and
store centrally.
Fill every available cooler and water container with potable water.
Move all outside loose debris around shop inside.
Photograph building.
Golf Course
Remove all regulation flags/cups, and all practice facility flags/cups, then
store in shop.
Remove all coolers from golf course and fill with ice, then store in shop.
Remove all tee markers and store in shop.
Re-secure all radio antennas.
All newly planted trees will be secured.
Make sure all drainage inlets are in good working order.
Photograph golf course.
Pump Houses
Turn off all field power to pump stations and wells.
Fill fertilizer tanks with water if empty. Ensure these tanks are labeled,
“Not for Human Consumption”.
All Staff
Secure all exterior doors and windows.
Leave property for safe shelter.
All golf course and golf maintenance employees will remain home until
contacted to return to work after storm passage.
VERANDAH EMERGENCY PREPAREDNESS PLAN 22GOLF MAINTENANCE HURRICANE PREPARATION PLAN 3-5 Days Prior To The Hurricane Equipment Manager’s Responsibility: • To top off fuel storage tanks, receive extra 20 yard organic dumpsters if necessary, and reserve generators and pumps if necessary. Assistant Superintendent’s Responsibility: • To research the possibility or necessity of having our chemicals and fertilizers picked up, tagged, and transported to an inland warehouse. • It is also their responsibility to purchase sand, greens mix, Chemicals, tape, rope, chains etc., for preparation and clean up. Club House Manager’s Responsibility: • To check all chain saws, mud pumps, chipper and all other tools used during clean up; to make sure they are fueled, sharpened and ready to go. 2-4 Days Prior To The Hurricane Crew’s Responsibility: • To police the maintenance facility and surrounding area. • All areas should be cleaned and secured. Any items not being used in preparation for the hurricane should either be stored or discarded. Proshop Crew’s Responsibility: • To trim trees and move or secure all plants. 3 Days - 36 Hours Prior To Hurricane Crew’s Responsibility: • To top off all vehicle fuel tanks and gas cans. Keep them full. • Also, it is everyone’s responsibility to mow everything, and keep up with the mowing as long as possible. • Should police course and grounds and bring in loose objects such as flags, tee markers, putting green markers and traffic blocks, trash cans, benches, etc. Store these in B building or vehicle maintenance area. One Mechanic and Two Helpers Responsibility: • To remove all tee signs, trash cans, ball washers and directional signs. VERANDAH EMERGENCY PREPAREDNESS PLAN 23
Irrigation Department’s Responsibility:
• Should make sure that all drains and culverts are unclogged and unobstructed,
throughout the golf course, the maintenance facility and the grounds.
• They should also secure the pump station and remove face plates.
Equipment Manager’s Responsibility:
• Move all vulnerable items from lower shelves and floor to upper shelves and
cabinets. This is to be done throughout the maintenance facility.
• Have Safety Kleen remove their drums including the waste filter drum.
• Fill the sand trailers and park them in the equipment repair area.
• Make sure that all vents in all buildings are closed.
• Gently roll a piece of equipment against each roll-up door and secure the
parking brake.
• Remove all canvas awnings and overhangs and store all safety mirrors.
Equipment Manager’s Responsibility:
• Keep the dumpsters emptied as they fill during preparation; make sure that they
are empty at the end of preparation.
IPM Specialist’s Responsibility:
• Make sure that the rinsate recovery system is empty.
36-24 Hours Prior To The Hurricane
Irrigation Department’s Responsibility:
• Shut off power to all pump houses.
• Be sure power is off to all satellites.
• Continue to clean all drains on the golf course and around the maintenance
facility.
• Make sure that all programming has been backed up on diskettes.
Assistant Superintendents Responsibility:
• Police the golf course to be sure that all areas have been mowed and that
everything is secure.
• Superintendents Responsibility:
• Police the facility to make sure that everything is secure.
• Check to see that all roll-up doors have a heavy vehicle lightly pressed against
them.
• Secure all gates in the open position.
VERANDAH EMERGENCY PREPAREDNESS PLAN 24• Equipment Manager’s Responsibility:
• Bring in fuel island signs and fire extinguisher after all fueling operations have
been completed.
• Be sure waste oil spout is capped tightly.
Mechanics’ Responsibility:
• When all preparation is completed, line up all the utility trailers.
• Turn the utility trailers over and chain them together at the north end of the
parking lot.
Proshop Crew’s Responsibility:
• Will check that all equipment including gas cans are fully fueled.
All crews should make one final check in all areas.
Assistant Superintendent’s Responsibility:
• Turn off and disconnect power to all computer monitors, keyboards and central
processing units. Raise equipment at least 3 feet off the floor and cover with
plastic or custom covers and secure with duct tape.
Administrative Assistants’ Responsibility:
• Unplug all office equipment and wrap in plastic bags.
• Back up all computers on CD, flash drive, or disc.
• Place all computer equipment on tables in Conference Room and secure in
plastic bags.
• Unplug computers from wall. DO NOT disconnect computer pieces from each
other.
• DO NOT TURN SERVER OFF. Personnel from MIS will turn off the server
themselves or talk you through it.
• Make sure all computers are at least 3 feet off the floor.
Superintendent’s Responsibility:
• After all the above-listed responsibilities are fulfilled, the Superintendent will
dismiss the crews, and with the help of the assistants, he will close, lock and
check all doors in all buildings. When all is secure, water and power should be
shut off to maintenance facility.
VERANDAH EMERGENCY PREPAREDNESS PLAN 25RECOVERY PLAN
Mobile and land line phone numbers will be given to each employee. They will be
instructed to call these numbers after the storm has passed and they have secured
their homes and families from any further danger. When employees call these
numbers, they will be instructed when it is safe to return to work.
Final Checklist
Equipment Manager
Top off fuel storage tanks
Purchase preparation materials (sand, rope, chains, etc…)
Reserve extra dumpsters
Reserve generators, and mud pumps
Move vulnerable items from floor and lower shelves
Make sure dumpsters are empty
Have Saftey Kleen drums removed
Cover and secure fuel lock pedestal
Bring in fuel island signs and fire extinguisher
All Crews
Police golf course and community and bring in loose objects
(flags, tee markers, traffic blocks, etc.)
Be sure that all mowing has been completed.
Fill sand trailers and park in B building.
Close all vents in all buildings.
Make sure a piece of equipment has been rolled against each door.
Remove outdoor canvas, and safety mirrors.
Secure all gates in the open position.
Irrigation Department
Make sure all drains and culverts are unobstructed.
Secure pump and weather stations remove face plates.
Back up computer programming on diskette
Shut off power to pumps and satellites.
Mechanics
Bring in all tee signs, ballwashers, directional signs and any loose signage
throughout the community.
Be sure that the waste oil spout is closed tightly.
Secure utility trailers.
Asst. Superintendent
VERANDAH EMERGENCY PREPAREDNESS PLAN 26Check all clean-up tools (chain saws, mud pumps, chipper, etc…).
Trim trees and secure all plants.
Be sure all equipment is full of fuel, including gas cans.
IPM Specialist
Be sure reinstate recovery system is empty
All Crews
Secure maintenance facility, store or discard any items not needed in
preparation or clean up.
Top off vehicle fuel tanks and gas cans.
Superintendent and Assistants
Research the possibility of having chemicals and fertilizers stored off site.
Make final check in all areas.
Dismiss crew
When all is secure, shut off all water and power to maintenance facility.
Close, lock and check all doors in all buildings.
Administrative Assistant/Accountant
Take back-up diskettes
Take Petty Cash
Make sure all computer hardware is wrapped.
VERANDAH EMERGENCY PREPAREDNESS PLAN 27ATTACHMENT J
*Operation executed at Hurricane Watch or direction of the EPT Coordinator.
Gatehouse Emergency Checklist
STEP OPERATION PERFORMED
Equipment for EPT at Gatehouse
1 Equipment on hand: Storm advisory flags, flashlights, batteries, safety
vests, first aid kit, shovel, camera, plastic lawn bags, duct tape, scissors,
water, weather radio
WATCH Condition - All Community Patrol Staff
Hang storm ADVISORY FLAGS as storm condition requires
Top off the patrol vehicle gas tank
Contact all developers and builders to clean up construction areas,
empty dumpsters, and secure all loose construction materials
Deny access to all bulk construction material deliveries
Upon Storm WATCH condition, execute facility boarding priority
Patrol transport all materials to the gatehouse
Patrol officer becomes a member of the board up team
Pack all operational materials, equipment, toolbox, and files in visquine
or plastic lawn bags and place off the floor
All other operational keys and locks are to be collected and turned over
to the gatehouse duty officer. All keys are to be placed in the Key Box.
Contact Club, Golf Maintenance for on-site sales center for closure
status
Storm WATCH-to-storm WARNING condition - perform the following:
1. Patrol to gatehouse to transport and secure equipment.
2. Disconnect computer and all other electrical equipment. Remove
computer for transport. Remove gate arms and store in gatehouse.Turn
off power at circuit breaker panel in gatehouse. Turn off water. Lock
doors. Finish boarding gatehouse. Turn off gatehouse main circuit
breaker outside at back of gatehouse.
3. Leave Property when told to do so by EPT Coordinator or Supervisor
*Operation executed at hurricane watch or at the direction of the EPT Coordinator.
VERANDAH EMERGENCY PREPAREDNESS PLAN 28VERANDAH CLUB
EMERGENCY PREPAREDNESS PLAN FOR STORM EMERGENCIES
1. When a Hurricane warning is announced by the weather bureau via local
television, the following events will commence.
2. The General Manager of Club and Community Assoc. (EPT Coordinator)
will order the Verandah Hurricane plan into effect.
3. EPT Area Supervisors will notify all employees, residents, vendors and
other appropriate agencies to commence the Emergency Preparedness
Plan. Alternative employees or outside personnel may be appointed to
assist with the plan.
4. After completion of the above, all remaining plans, lists, contacts etc. in
this Emergency Plan shall be executed and accomplished in the time frame
noted.
5. At the appropriate time, the EPT Coordinator will notify all EPT Area
Supervisors when it is safe to return to the property.
***THE FOLLOWING CHECKLISTS WILL BE COMPLETED BY EACH
DEPARTMENT HEAD OR STAFF MEMBER
To Do: Hurricane Watch
1. Be in contact with golf maintenance.
2. Contact all employees, residents, vendors, appropriate agencies
3. Check employee emergency phone numbers information
4. Check emergency supplies
5. Get additional supplies, towels, and trash bags
6. Plan to make preparations in the cart barn.
7. Plan initial meeting.
8. Delegate responsibilities by handing out Emergency Preparedness Plan.
9. Distribute copies of teams for putting up shutters.
10. Secure adequate supply of canned goods, paper supplies, eating utensils,
napkins, bottled water etc.
11. Loading dock is cleared of all equipment and properly secured
To Do: Hurricane Warning
VERANDAH EMERGENCY PREPAREDNESS PLAN 291. Contact all employees, residents, vendors etc.
2. Secure all objects in and around the cart barn and at the range tee, put all
items in the car barn storage area.
3. Turn off all circuit breakers to golf carts.
4. Move merchandise away from windows in the golf shop. Store items
appropriately in closets.
5. Cover all computers, registers and phones with bags and move computers
from the floor
6. Clear dining room of dishes, glassware and secure kitchen
7. Shut off valves for gas to the kitchen
8. Secure dumpster
9. clear outside tables and chairs from verandas
10. Secure outside eating areas
11. Remove all moveable objects on golf course, benches, ball washers, water
stations etc.
12. Secure maintenance building and equipment
13. Tour community to observe any articles in common areas
14. Check home site areas under construction for any building materials,
loaded dumpsters, port-o-lets etc that need to be covered and/or tied down
and contact builder to secure the assistance
15. Assist Director of Planning & Development
16. Communicate storm status to community patrol at guard house and follow
through with necessary flag postings or display signs.
17. Secure objects in guardhouse and sales center
18. Dismiss employees at appropriate time
RECOVERY PLAN
Mobile and landline phone numbers will be given to each employee. They will be
instructed to call these numbers after the storm has passed and their homes and
family are secure. Employees that phone in will be instructed as to when they
should return to work.
VERANDAH EMERGENCY PREPAREDNESS PLAN 30HURRICANE PREPARATION PLAN
Phase 1 - Hurricane Watch 36-27 hours
A hurricane watch is issued approximately 36-27 hours prior to closest point approach.
Appropriate implementation of the plan begins.
A. Accounting department will make sure the following supplies will be on
hand:
1. Make sure enough storage boxes and plastic bags are available.
2. Begin tracking procedure to support business interruption claims.
3. Monitor storm status; keep staff updated on weather conditions.
4. Check with departments for their immediate purchasing needs.
B. Administrative Assistant will make certain that the following emergency
supplies will be on hand, to be stored in administration wing of club,
kitchen storage and locker room:
1. Portable radio with spare batteries
2. First aid kits completely stocked in golf shop and kitchen area
3. Two flashlights with extra batteries and bulbs
4. Get additional towels and rags from club storage, plastic bags,
and mops from locker room.
5. Six rolls of masking tape on hand
6. Camera with two rolls of film
7. Four pairs of cotton work gloves
8. Bottled water
9. Update employee computer disk and store in a safe place.
C. Food & Beverage Director will make certain that the following is
completed:
1. Adequate supply of canned goods, paper supplies, eating utensils,
napkins, cups, etc.
2. Loading dock is cleared of all equipment and properly secured.
3. Ensure that the emergency supplies consist of at least the
following:
a. 4 flashlights and backup batteries.
b. Water potability testing kit.
c. 2 first aid kits.
D. Food & Beverage Director
1. Remove all food stuffs from kitchen and storeroom low areas.
2. Top off all propane tanks.
3. Store all unnecessary electrical equipment in a safe place and elevate
compressors where possible.
VERANDAH EMERGENCY PREPAREDNESS PLAN 31Phase 2 - Hurricane Warning 27-18 hours
A hurricane warning is issued approximately 27-18 hours before CPA. Plan
implementation continues.
A. Accounting Department
1. Forward outstanding invoices, payroll forms, etc., to accounting
office.
2. Determine what personal affairs your team members need to take
care of.
3. Load all work files to disk.
4. Print reports of all current work.
5. Print appropriate reports for:
Accounts Receivable Payroll
Accounts Payable Travel Agents and Hotels
General Ledger
6. Copies of all advance deposit checks
7. All cash on hand will be counted. Keep a cash reserve to be used for
petty cash needs and as a start-up fund after the storm. Deposit all
other cash in the bank.
8. Clear all desks and floors of paper, reports and other loose objects.
9. Lock all desks and overhead bins.
10. Cover all computers and telephones with plastic and elevate where
possible.
11. Place keys to desks in a safe place.
B. Administrative Assistant
1. Secure all office equipment, unplug copier, log out of all personal
computers and shut off.
2. Run tape backup and take all backup tapes home.
C. Food and Beverage Department will be responsible for the following:
1. Security: lock all restrooms, gates and outside doors.
2. Order the cessation of all liquor sales. Move liquor from all outlets to
liquor storeroom. Lock the liquor storeroom.
D. Golf Operations staff will be responsible for the following:
1. Bring in all movable signage from Golf House and cart barn areas.
2. Move merchandise away from exterior windows.
3. Clear the cart staging area of bag racks, trash receptacles, towel racks and
items stored in club storage and brace club storage door.
4. Move golf bags in club storage to highest rack possible.
5. Turn off all circuit breakers to golf carts.
6. Windscreens: remove top and side cable ties, roll and tie with twine.
7. Power and water: turn off main breaker and water valve.
8. Put all maintenance equipment into outdoor bathrooms.
9. Security: lock all gates and power panels.
10. Make sure that two-way radios are fully charged
11. Check inventory to ensure that you have the following items:
VERANDAH EMERGENCY PREPAREDNESS PLAN 32a. first aid kit
b. 6-8 sets of foul weather gear
c. 4 flashlights with backup batteries
E. Food & Beverage Director will be responsible for the following:
1. Clear dining room of dishes, glassware and secure in kitchen.
2. Shut off valves for gas to the kitchen.
3. Secure dumpster.
4. Check mechanical room on restaurant roof and secure area.
5. Clear Boat House patio furniture & secure in cart barn.
Phase 3 - After the Storm
A. General Manager
1. Notify insurance company of damages.
2. Note any damage and take photographs of any damage before repair work
begins.
3. When safe, call in employees where and when needed; begin necessary
repairs.
4. Circuit breakers should be checked for damage before turning on.
B. Golf Operations Staff
1. If you notice any damage, make sure it is documented and pictures area
taken.
2. Move furniture back and return merchandise to shelves after area is
broom swept and cleared of all debris.
3. Replace waste receptacles, golf bag storage racks and free-standing signs.
4. Remove bracing from golf bag storage doors.
C. Food and Beverage Operation
1. If you notice any damage, make sure it is documented and pictures are
taken.
2. Check frozen and refrigerated food for spoilage. Make sure to take
pictures and list all damage/losses.
3. Move all furniture and equipment back in place.
4. If mud or sewage is evident on chairs, tables, etc., move items outside and
rinse them with fresh water.
D. Administrative Assistant
1. Evaluate the office equipment, note any damage and take pictures before
moving it back into place.
2. If carpeting is wet in Golf House and the insurance company has okayed
cleaning, call a carpet company to have carpets professionally dried to
avoid mildew.
3. Make a list of all repairs to be made and begin calling for service
technicians, etc.
VERANDAH EMERGENCY PREPAREDNESS PLAN 33You can also read
