2020-2021 DRAFT ANNUAL PLAN - Motat
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CONTENTS Chair and Chief Executive Overview 6 MOTAT’s Past, Present and Its Future 8 2018–2019 Review 12 2020–2021 Annual Plan 13 Objectives 22 Funding Sources 36 Indicative Budget 40 MOTAT Leadership 42 In Appreciation 46 DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 3
TŌ MĀTAU MOEMOEĀ OUR VISION Mō te pai nui Our actions and the The way we work way we implement our strategy will contribute to the greater good of the museum Tō Mātau Moemoeā Our Vision To be the “must experience” museum that uses past, present and future Kiwi technology and ingenuity to educate and inspire the innovators of tomorrow We will provoke Innovation and challenge Collaboration ourselves and others Ō mātau uara Integrity Pātaitai to have a positive Our Values Sustainability The Way We Think transformative impact on others Ō mātau uara INNOVATION INTEGRITY Our Values We will be courageous and try new We will act ethically and with things respect and transparency COLLABORATION SUSTAINABILITY We will work as a team that respects We will foster knowledge and and supports others promote technology that is beneficial to our community and environment 4 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
CHAIR AND CHIEF EXECUTIVE OVERVIEW This is the second Annual Plan under our revised and extended strategy which covers 2019 to 2029. In accordance with our strategy we use past, present and future Kiwi technology and ingenuity to educate and inspire the next generation of innovators. The reason for this focus is that our nation has a rich history of technological innovation and ingenuity, starting with the tangata whenua who used cutting edge waka to sail across the Pacific to Aotearoa, and used their ingenuity to adapt their technology and skills to thrive in their new home. Our approach is reflected in the Māori proverb “Kia The Approach 2 projects include: whakatōmuri te haere whakamua” (My past is my 1. Acoustic, thermal and weathertightness present is my future, I walk backwards into the future improvements to Building 5, our main exhibition with my eyes fixed on my past) which encourages hall and education centre at our Great North us to use the past, in our case Kiwi technology, Road site (MOTAT1); innovation and ingenuity, to guide our future. We 2. A car park and cycleway at our Meola Road site believe that this approach encourages creativity, (MOTAT2); creates opportunity and improves the wellbeing and mana of the people of Aotearoa. There are 3. A reconfigured entrance and café at MOTAT2; also valuable lessons to be learnt from the tangata and whenua’s approach to the environment that could be 4. Upgrading our café at MOTAT1 and opening it up adapted and applied today. to the Western Springs lakeside. We are seeking a levy of $17,087,900 which is 8% • $800,000 to establish a “SciTech Centre” more than 2019–2020 but $7.3 million below our levy experience in the refurbished Building 5 at our cap of $23.9 million. Great North Road, Western Springs site. A further instalment of up to $800,000 may be required in The levy will be used to cover: 2021-2022 (see below). • Business as usual $15,287,900. The SciTech Centre is aligned to our Strategy and • $1 million per annum to cover the funding of the Vision, and will enable our audience to experience in a Approach 2 Projects, approved by Auckland hands-on way, the delights of past, present and future Council in 2019–2020. science, technology and innovation and how it can be used to secure a sustainable future. 6 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
This will be a “step change” from our traditional expertise to support other institutions in Auckland exhibitions and will clearly demonstrate to our (e.g. the Maritime Museum and the Howick Historic stakeholders and audience what a reinvigorated Village), Aotearoa (e.g. Otago Museum and the Kauri MOTAT is capable of. We also believe that the Museum) and overseas (e.g. The Museum of Work in SciTech Centre will attract financial and other Sweden and Government House, Queensland). support from third parties, but we have to take a conservative approach to our budgeting, so we have E hara taku toa i te toa takitahi he toa takitini included the additional $800,000 in 2021–2022 for Stage Two of the project. Any support from third parties will reduce the level of the levy we require in 2021–2022. Looking forward, we have a number of challenges ahead, due to the current and proposed works at the Western Springs Stadium, Watercare’s Central Interceptor Works, the work we intend to undertake, dealing with the subsidence and other challenges associated with buildings located on a closed landfill site and the increasing cost of maintaining aging buildings and infrastructure. While the proposed car park at MOTAT2, the SciTech Centre and the other initiatives we are working on (e.g. a joint ticket with the Auckland Zoo) will help mitigate the impact of these challenges on our visitors, it is anticipated that the projected growth in attendance and the associated revenue may be adversely affected. Michael Frawley Sue Wood It is anticipated that we will have to increase our CHIEF EXECUTIVE/MUSEUM DIRECTOR BOARD CHAIR levy over the next few years so that we have sufficient funds to address the subsidence and other challenges we are encountering, and to ensure that our buildings and infrastructure are fit for purpose. On a more exciting note we are exploring with Regional Facilities Auckland and several other stakeholders, whether we can create a science, technology and ecological hub in the Western Springs precinct by leveraging off the combined strengths and knowledge of MOTAT, Auckland Zoo and Auckland Parks and the unique attributes of the precinct. This would not only be a unique proposition for Auckland but also for Aotearoa and would send a clear message that Auckland Council (and hopefully the Government), MOTAT and partners take climate change seriously and are working together to facilitate change by identifying the issues and the associated science, technology and innovations that our respective audiences can and should be using to address the problem. We will also continue to use our resources and DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 7
MOTAT’S PAST, PRESENT AND ITS FUTURE 8 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
Hāpaitia te ara tika pūmau ai te rangatiratanga mō ngā uri whakatipu Foster the pathway of knowledge to strength, independence, and growth for future generations In July 2014 we launched an ambitious Strategy EDUCATING AND INSPIRING OUR that was designed to transition MOTAT from AUDIENCE being a “museum of things” to a “lightbulb institution” that is audience focused, vision Our focus on Kiwi technology and ingenuity is a based and has a transformative impact on its deliberate one as we are a nation of innovators, community. starting with the tangata whenua, who used cutting edge waka to get to Aotearoa and We knew at the time that it would take at adapted their existing technology to flourish in least three years to bed the Strategy and the their new environment. associated structures in, and the audience research undertaken by Morris Hargreaves The stories of our technological heritage and McIntyre (MHM) for us over the last two years ingenuity have wide appeal and can and should together with our own metrics (e.g. visitor lead to future innovation that benefits Aotearoa numbers and satisfaction) show that we have and improves the wellbeing of its people. This made significant progress in achieving our focus has enhanced MOTAT’s reputation over the strategic objectives. last three years and we are now attracting a more diverse audience as well as sponsors, partners, In July 2019 we refreshed and extended our employees and volunteers. The MHM research Strategy to 2029, as the MHM research indicated also indicated that our audience is looking for a that our focus on past, present, and future Kiwi deeper engagement with the Museum. technology and ingenuity resonated with our audience and was having a transformative impact The development of a SciTech Centre at MOTAT1 on them and our wider community. over the next two years is not only aligned to our Strategy and Vision, it will be a step change in “Science is increasingly a leisure and a cultural our offering and will send a clear message that activity” – MHM Research 2019 MOTAT is Aotearoa’s leading science, technology and innovation museum. While we have made significant progress, repositioning an institution that was established Introducing summer and winter exhibitions over 55 years ago and working through its legacy that are aligned to our Vision and leverage off issues takes time. our fantastic collection will also ensure that MOTAT remains a vibrant and inspiring place to The following is a high-level overview of what we experience. will be focusing on over the next few years. DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 9
While our application for funding for the MOTAT One challenge we face going forward are our Athfield Masterplan (MAM) under the Auckland ageing buildings and infrastructure which are Council’s 2018-2028 Long Term Plan was getting more expensive to maintain and it is unsuccessful, we are determined to progress prudent for us to factor this into our budgets. the implementation of the MAM as and when resources allow. Another challenge is the geography of our two sites. Our Great North Road site is predominantly In order to maintain momentum and facilitate a basalt making any ground and other work difficult “Western Springs Precinct” mindset, we identified and expensive. MOTAT2 is a closed quarry and and sought financial support from Auckland landfill site, and prone to ground movement, Council in 2019, for several smaller projects (i.e. subsidence and methane issues. A number of the Approach 2 Projects, like the car park and these challenges would be addressed by the cycleway at MOTAT2) as they will not only improve implementation of the MAM, but we recognise the visitor experience but benefit the Western that this would require significant investment. Springs Precinct and the wider community. Unfortunately, some of these issues will need to be addressed within the next few years and we 10 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
are working with Regional Facilities Auckland on infrastructure the best we can and deal with the the best way to cover the cost of the requisite challenges that the geography of our two sites remedial work. present us with on a regular basis. It is anticipated that our maintenance costs will increase, and COLLECTION CARE AND we have factored that into our budget for the subsequent years DEVELOPMENT Our primary focus over the next few years will be Like most other institutions we will also have to on our ageing tram infrastructure, as we know continually upgrade and integrate our systems from our audience research, that riding on our to ensure that we operate as efficiently and trams is consistently one of the highlights of a visit economically as possible. We will also ensure to MOTAT. Our trams not only enable our audience that these system support the development and to experience the technology of the past, they the advancement of our digital strategy and the provide an invaluable link between our two sites requirements of our audience. and the other institutions in the Western Springs The MOTAT Team (i.e. our employees and Precinct. volunteers) is the glue that holds the Museum Another area of focus is the development of together, and their dedication is the oil that our collection in line with our strategic and ensures that we operate smoothly and provides statutory objectives and Collection Policy so our audience with an inspiring experience. As that our collection is of the requisite museum the MOTAT Team and indeed our audience standard and significance. The drive to improve continues to transform into a more diverse group the quality of our collection means that we will of people, we will continue to invest in the Team's deaccession objects that do not meet our exacting development and put in place measures that requirements. will ensure the transfer of skills and knowledge - especially at the intergenerational level. Our approach to collection care has led to several significant recent donations (e.g. the Kiwi bodied 1909 Clement Baynard motor vehicle, the Ligue SUSTAINABILITY AND THE International des Aviateur medal awarded to Jean ENVIRONMENT Batten in 1937 and the Bell 47J Ranger helicopter used by Helicopter (NZ) Limited to support the Sustainability is one of our Values and a major offshore oil rigs) where the donors approached focus of our operations. As a leading science and MOTAT. We have also been approached by a technology museum we have and will continue to number of other institutions to assist them with focus on and promote technology that is beneficial the development and implementation of their to the environment and makes the world a better strategies, policies and processes (e.g. the Kauri place (e.g. the compostable bottles made from Museum and the Government House, Queensland). plants by For The Better Good). The installation and development of our Likewise, we will continue to implement strategies conservation workshop, and the information from that ensure that MOTAT continues to reduce its our Synergy environmental monitoring system will impact on the environment (e.g. looking at a more enable us to monitor and improve the way that we sustainable way to operate the heritage boilers in care for our collection. the Pumphouse that does not involve the burning of fossil fuel) and highlights the Kiwi technology and innovation that improves sustainability and BUILDINGS, INFRASTRUCTURE AND wellbeing. We participate in an annual CEMARS MOTAT TEAM DEVELOPMENT audit, which measures the greenhouse gas As outlined above our aging buildings and emissions in respect of our operational activities. infrastructure mean that most of our facilities This programme enables us to measure the should be refurbished or replaced over time to success of the steps we have and are taking to provide our audience, and the MOTAT Team with manage and reduce our emissions. an inspiring, safe and pleasant environment to be in. Until the funds for this become available, we will continue to maintain our aging buildings and DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 11
2018-2019 37,019 REVIEW Educational Impact These are some highlights of the last financial year completed. For further 260,211 information, please see our Visitors 2018-2019 Annual Report. 421,792 Outreach Audience 208,592 $3,371,805 Other Tram Income Passengers 659 109 New Collection Items Employees 3,642 213 Collection Items Volunteers Digitised 12 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
2020-2021 ANNUAL PLAN This section provides a snapshot of what we intend to achieve between 1 July 2020 to 30 June 2021. DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 13
INSPIRING EXHIBITION DEVELOPMENT THE AUDIENCE We are in the process of upgrading the heritage Pumphouse at MOTAT1 and this project will continue MOTAT’s primary focus must be on its audience over the course of this Annual Plan. This project and community, as a museum without an audience includes the introduction of redesigned barriers and the support of its community, is an irrelevance. to protect the health and safety of our visitors There is also a direct correlation between arts, and Team, new and more effective interpretation, culture, heritage, sports and individual and improved accessibility, improved lighting and the community wellbeing and we want to ensure that we introduction of soundscapes and digital elements. contribute and facilitate that outcome. While we will We are also looking at ways to operate the heritage continue to develop and upgrade our exhibitions boilers in a more sustainable and environmentally spaces in line with our Strategy and Vision, we are friendly way. going to specifically focus on the following projects Now that all of our significant aircraft are installed in this year and for the foreseeable future. our Aviation Display Hall at MOTAT2 we will update SCITECH CENTRE and highlight some of the key stories of Aotearoa’s aviation, especially those relating to such iconic The renewal of Building 5 (one of the Approach 2 figures as Jean Batten and Richard Pearse. Projects), provides us with an ideal opportunity to create a SciTech Centre that provides a hands-on During the year, we will replace the award winning STEAM (Science, Technology, Engineering, Arts and Accelerate exhibition with one that celebrates the Maths) experience. evolution of printing in Aotearoa and incorporates some of the key printing objects in our collection. The SciTech Centre will be a step change for MOTAT and will use a combination of collection objects and hands-on interactive experiences to educate WINTER/SUMMER EXHIBITIONS and inspire our audience in a way that fires up their We are aiming to host a number of touring curiosity, imagination and creativity. exhibitions, including the ‘Slice of Life: The World- Famous Dunedin Study’ exhibition from Toitu Otago In line with MOTAT’s Digital Strategy (see below), Settlers Museum, which chronicles the story of the the SciTech centre will incorporate passive and amazing long-term study of 1,000 Dunedin people interactive digital elements designed to bring from birth to middle age and beyond. This follows science and technology to life in a variety of a highly interactive summer exhibition featuring surprising and compelling ways. hands-on experience with machines and illustrated SciTech is expected to feature many interactive with relevant objects from the collection. After digital and tactile experiences, including immersive its run at MOTAT, this exhibition will be toured digital experiences that are capable of plunging throughout Aotearoa, featuring different objects visitors into a seamless digital world. For example, from the local museums where it is staged. digital technology could be used to show the inside of otherwise inaccessible collection items or make DIGITAL ENGAGEMENT tiny details viewable. Normally inanimate objects will Digital engagement is an increasingly important be brought to life or shown in their original context. touchpoint for our audience. Our audience expects Our education, holiday and outreach programmes a high standard of digital engagement from us. Our (including our STEAM Cells) will be aligned to and digital products and services require a cohesive, leverage off the SciTech Centre to maximise the user-guided approach in order to meet audience outcomes of that investment. expectations and achieve our Vision. Our Digital Strategy is about driving the digital transformation of MOTAT through cultural change 14 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
and leveraging this to deliver digital projects in FAMILY AND KIDS’ EXPERIENCE keeping with the Museum’s position as Aotearoa’s leading technology museum. As outlined above our visitors can expect many of their favourite MOTAT events during the year, The basis of this digital transformation focuses on our including our community focused Christmas audience expections and makes our digital content, Lights, Night Lights and science focused events collections, and products accessible to them. like our annual Science Fair, Slime Days and Bubble Weekends. But we will also be introducing new We aim to embrace the potential of digital thinking events to excite the imagination and creativity of our to improve the agility and flexibility of MOTAT going audience. For example, we recently launched ‘Squish forward. Bang Splat’, an event that mixes science and the arts Part of the Digital Strategy is to establish and and is designed to appeal to a wide range of children leverage off new digital platforms, the first of which and families and aligns with the SciTech experience. is our new website which will be launched during the Our school holiday programmes will continue to be financial year. The website will help make information reviewed and changed to keep abreast of the needs more readily available to our audience and enable and expectations of our school-age audience and to them to experience the MOTAT collections in new align with the exhibitions that we have on site (e.g. and compelling ways. the SciTech Centre). We will then use the website as a platform to launch We will also build on the Drive In Movie series that new content, products and services that will enable was launched towards the end of 2019. our visitors to plan their visits better and provide them with information in a variety of intuitive ways while they are onsite and after their visit. ADULT EXPERIENCE We will continue to generate special events targeted As you are probably aware technology moves at a at the independent adult audience, especially in the disruptive pace and our strategy and the associated R18 space, building on the success of Prohibition budgets will be reviewed on a regular basis to ensure Party, WTF?!, and Anti-Valentines. These events not that they are flexible and can adapt to incorporate only attract a demographic that is hard to attract to any new opportunities and/or audience capabilities. museums, but it will also reintroduce young adults to the delights of MOTAT and encourage them to visit HANDS ON EXPERIENCES during our normal operating hours. AND PUSHING THE OUTREACH PROGRAMMES BOUNDARIES We will continue to work closely with the other Public Programme teams as part of the Museums One of the benefits of our Vision is that it enables of Auckland initiative (i.e. Auckland War Memorial us to develop a wide range of science, technological Museum, Maritime Museum, Auckland Art Gallery, and heritage experiences that are designed to Stardome and the Torpedo Bay Naval Museum) to educate and inspire our audience and fire up their identify onsite and offsite public events (e.g. Heritage imagination and creativity. It also enables us to Week) that we can collaborate on. support community events like the Pasifika Festival and Christmas Lights. We will also continue to use our Te Waka Huia or outreach modules, to take the MOTAT experiences While there are several events that we will repeat into the community (e.g. the Botanic Gardens). We during the year (e.g. our annual Science/STEM Fair) will also send, where we can, operational objects to we are aiming to introduce the following experiences support community and other events like the ANZAC which are designed to increase not only the number Day commemorations and Auckland Anniversary of people who experience MOTAT but also the Weekend. diversity of that audience. DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 15
EDUCATING Our STEAM Cells are special trailers filled with MOTAT collection items, specialised education THE INNOVATORS equipment, and other Science, Technology, Engineering, Arts and Mathematics teaching resources that are transported to schools in the OF TOMORROW greater Tāmaki Makaurau area. AND STEAM The STEAM Cells enable us to tailor the experience to each school’s requirements and enables our An important component of MOTAT’s offering is educators to interact with the students at a deeper our education programmes as they leveraging and more inspiring level. off our collections and help inspire our audience Our STEAM Cell programme has shown strong and stimulate their imagination and creativity. The growth over the last couple of years and we are nature and scope of our education programmes was looking to expand that offering beyond Tāmaki expanded by the relocation of Frances Valentine’s Makaurau, and we will seek corporate sponsorship The Mind Lab to MOTAT in 2018. to achieve this. Our contract with the Ministry of Education to provide Learning Experiences Outside the We are also looking to run several after school Classroom (LEOTC) was extended in 2019 so we programmes that increases the range of digital continue to provide this to circa 25,000 students technology experiences on offer through from schools in the greater Tāmaki Makaurau area partnerships with third party providers in areas of and beyond, during the year. STEAM practice. The target for The Mind Lab@ MOTAT is 12,500 MOTAT LEARNABLES students per annum. Our out-of-the-box learning experiences - Many of our education programmes play well into ‘Learnables’ - will enable teachers to hire special recent changes in the New Zealand Curriculum technology resources and equipment for short around digital technologies. Other changes to periods at low cost. As the programme gains do with the inclusion of Aotearoa’s history in the momentum, we expect to develop partnerships with curriculum will be rolled out in the next few years, technology companies to extend the range of kits so MOTAT is now working towards leveraging off its available and expand the programme beyond the collections to offer teaching resources and learning Tāmaki Makaurau region. experiences based on Aotearoa’s history. We are also focusing on programmes that promote MOTAT’S MICRO-CREDENTIALS sustainability and the care of the environment. MOTAT’s latest education initiative is ‘micro- The following initiatives are underway and are credentials’: very short courses around particular designed to increase the coverage, depth and skillsets, knowledge sets, or technological engagement of our education programmes. capabilities within the National Qualifications Framework. Participants will not only learn a new MOTAT STEAM CELLS skill but also gain an authenticated credential recognised by NZQA. While our school visits are very popular and get positive feedback from students and teachers alike. Collaborating with Otago Polytechnic, MOTAT will We know that there are several schools that are initially offer micro-credentials for tram conductors either too far away, can’t afford to transport their and tram motormen. The Museum aims to develop –Visitor comment classes to MOTAT, or simply want a more in-depth more micro-credentials around other functional experience so this is where our STEAM Cells areas of MOTAT, such as the print shop and the programme comes in. blacksmith’s forge. 16 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
The process of developing micro-credentials for the tramways qualifications involves sharing our current knowledge and documentation with Otago Polytechnic and working with them to identify the assessment tasks, the evidence that will be required, and the methodology for providing that evidence. Once this process is complete, Otago Polytechnic obtains the resulting qualification validated and accredited within the National Qualifications Framework. Each micro-credential will require about 10 hours of learning and will be designed to be significant in itself rather than a stepping stone to a subsequent qualification, however, they can count towards a larger qualification or be transferred into another body of learning. And because they reduce the investment of time and money required to learn a new skill, micro-credentials can reduce the barriers to learning and encourage life-long learning. It is anticipated that we will identify knowledge, skills and other information that MOTAT needs and we will identify the best way to address those gaps going forward. DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 17
COLLECTION CARE, carriages that featured electric lighting, steam heating and a toilet. The goal is to complete the DEVELOPMENT AND restoration over the next few years so that it can be operated on our rail track at MOTAT2. KNOWLEDGE STORAGE RACKING UPGRADES One of MOTAT’s strategic and statutory objectives is the care and development of its collection. While we Plans are underway to improve the capacity and exist for our audience and community, the heart of resilience of the storage racking at our off-site MOTAT is its collection. storage facility MOTAT3. Most of the objects stored at MOTAT3 are securely strapped to wooden pallets As outlined in our previous Annual Reports and and then lifted onto reinforced shelves in large Annual Plans we had to clean and relocate the storage racks. collection objects in our off-site storage facility. While this placed us under immense pressure at the More racking, and more shelves will also be added time, it enabled us to verify our records and we now to existing racks to enable more objects – including know what we have in our collection and where it is a sizable collection of historic motorcycles – to be located. moved from the floor to the racks, thereby freeing up more floor space for larger objects. The entire We are hoping to decamp the last remaining objects process is estimated to take two to three years and is from our temporary storage space into our new expected to finish in 2022. off-site storage facility (MOTAT3) and we have offered that space to the Maritime Museum. INTER-GENERATIONAL KNOWLEDGE While we will continue with the preservation, AND SKILLS conservation, maintenance and operation of our collection during the financial year, there are a We have over 200 volunteers with a wide range of number of projects that we are going to focus on. knowledge, experience and skills developed over several years and in many cases, decades. We COLLECTION DEVELOPMENT POLICY recognise the importance of preserving and passing on that knowledge and skills to the next generation In 2019–2020 we developed a Collection so that they are not lost, especially those that relate Development Policy. This policy, which will be to the preservation, maintenance and operation of implemented this year, provides clear guidelines in our extensive collection. relation to the objects we should collect, help us identify any gaps in our collection, so that we can We are aiming to have a complete picture of MOTAT proactively acquire them, and help us identify any Team’s skill sets by the end of the current financial collection objects that should be disposed of in year so that we can create a plan for the preservation accordance with our Collection Policy. and passing on of those skills to other team members. Some of these skills will be of use to other museums RESTORATIONS and institutions. While the primary objective of MOTAT is the preservation of its objects, it undertakes a small BUILDINGS, number of restoration projects in relation to rare INFRASTRUCTURE AND and significant heritage objects. One of the projects that we will be continuing during the financial SYSTEMS year is the restoration of the 1935 steel-paneled MOTAT’s infrastructure upgrade plans are passenger carriage numbered ‘A1819’. This carriage progressing. was manufactured at the New Zealand Railways Addington workshop and originally operated on A significant amount of our budget goes on Christchurch’s regional and suburban lines. The maintaining and running MOTAT 364 days of the year. carriage is one of the few remaining first-class 18 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
This Annual Plan includes the second tranche of Other areas of focus which commence during $1 million per annum to cover the funding of the the financial year but extend into future years are Approach 2 Projects, approved by the Auckland highlighted below. Council in 2019–2020 namely: • Acoustic, thermal and weathertightness TRAM INFRASTRUCTURE PROJECT improvements to Building 5, our main exhibition Our trams have been running on the same hall and education centre at MOTAT1; tracks since the early 1980s and the rails and the associated infrastructure is beginning to show its • The car park and cycleway at MOTAT2; age. In order to ensure that MOTAT can continue • A reconfigured entrance and café at MOTAT2; and to provide this experience and important transport link within the Western Springs precinct, we are • The upgrading of our café at MOTAT1 and opening spending $180,000 in the current financial year it up to the Western Springs lakeside. and another $375,000 in 2020-2021 to repair and, where necessary, replace or upgrade the track and The upgrade of Building 5 will include the infrastructure. replacement of its roof as it has reached the end of its design life and is leaking, as well as other Unfortunately, this work is not straight forward. measures to improve the acoustics and thermal The replacement rails must be sourced from dynamics of the space. As outlined earlier in this overseas and cover two gauges (i.e. a 4-foot gauge document the building will house our proposed for the Wellington trams and a 4 foot 8½ inch SciTech Centre and education facilities. gauge for the other trams in our collection), and the “points” for the corners need to be specially Another critical Approach 2 project is a 350 space engineered and installed. car park and cycleway at MOTAT2. The Museum has no dedicated parking for its visitors and we know that the current and proposed works at the Western SITE LIGHTING Springs Stadium, and the Central Interceptor works As we stage more programmes in the evenings, like is going to increase parking pressure in the area. Night Lights, the community focused Christmas We also know that the Auckland Zoo and the users Lights, Prohibition Party, and Anti-Valentines, the of the Seddon Park playing fields are running out need for more permanent and structured lighting of carparking and this will be exacerbated by the at MOTAT1 has become apparent. Currently these removal of parking on Meola Road to accommodate events are lit by temporary lighting that must be Auckland Transport’s cycleway. specifically installed for each event. The aim now is to design and install a lighting system that is Our carpark provides an elegant solution to the sufficiently versatile to fulfil the needs of current needs of MOTAT as well as neighbours of, and and potential future events within strict budget visitors to the Western Springs. The carpark will also constraints. connect the Meola Road cycleway to Motions Road and thanks to a generous grant from the Waitematā There is also potential to include projection and Local Board and Auckland Transport we will be digitally interactive components as well. We are able to upgrade the cycleway to Greenway Route currently in talks with designers and suppliers standard and include lighting, security cameras and to identify the most appropriate lighting plan to planter boxes. provide the Museum with a sustainable and cost- effective solution. The car park project will also enable us to upgrade the entrance of MOTAT2 so that it becomes the new ‘front door’ or starting point of the MOTAT experience. Once these two major projects are completed, we will move our attention to the other Approach 2 projects. DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 19
‘SHED ALLEY’ WORKSHOP INTEGRATING OUR FINANCIAL REPLACEMENT MANAGEMENT INFORMATION This Annual Plan includes funds for the replacement SYSTEM (FMIS) AND of one of the workshops in ‘Shed Alley’, the line CUSTOMER RELATIONSHIP of workshops behind the Aviation Display Hall at MANAGEMENT (CRM) SYSTEM MOTAT2. These sheds provide crucial space for the We are moving away from storing financial storage, preservation and maintenance of some information in paper form (e.g. including receipts, of our larger road transport, steam and military invoices, and purchase orders) and are now in the objects. process of establishing a new FMIS, putting in place A number of these sheds which date back to the a policy for information retention, and scanning 1960’s are well past their design life and most existing financial records for electronic storage. if not all of them have been adversely affected Last year we installed a full CRM system, including by subsidence and need to be replaced. The a Point of Sale System, and during the financial year replacement of one shed is an interim measure we are aiming to integrate that system with our pending the replacement of the other sheds. It new FMIS to drive greater efficiencies across the is anticipated that the new shed(s) will not only organisation. improve the work and storage environment for the objects in question, they will enable our visitors to see, for the first time, the work that is being UPGRADING DATA STORAGE undertaken on them. Our current servers will come to the end of their warranty period during the year so we will be ESTABLISHING A DIGITAL ASSET looking to replace them before we reach that point. MANAGEMENT SYSTEM (DAMS) Representatives from a company that specialises We are in the process of collating our institutional in Microsoft Azure implementation will be working video, photo, and audio archives, for storage in a with us during the current financial year with a view brand-new DAMS. to making recommendations about how best to move some of our information into cloud storage. The information to be stored in the DAMS relates to MOTAT itself (i.e. its buildings, historical data, photos used for marketing purposes, and other BUILDINGS AND INFRASTRUCTURE operations-related files), rather than information While the cost of maintaining our buildings and about MOTAT’s collections. In the past, this infrastructure has not been materially increased in information has been stored in various locations this year’s budget, we have factored in an increase on several systems in different forms, so during in the subsequent budgets as those costs will go up the 2020-2021 financial year we will bring all of it as we work our way through the legacy, current and together into a single, well organised central system. future issues. The DAMS will most likely be cloud based and will In particular we have encountered subsidence and associate useful metadata with each file to be fully other issues at our MOTAT2 site that will need to searchable so that the MOTAT Team has quick and be addressed within the next few years and we are easy access to the institutional files they may need. working with Regional Facilities Auckland on the best way to fund this work. 20 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
proactively identifying and reporting potential SUPPORTING OUR PEOPLE hazards before they become an issue. We also AND ENRICHING OUR now have dedicated Health and Safety personnel on-site seven days a week. CULTURE One of the challenges we have in relation to the A key component of MOTAT is its employees health and wellbeing of the MOTAT Team and in and volunteers (the MOTAT Team). We take our particular our employees is the age and condition commitment to the MOTAT Team seriously and of the buildings we use for offices and the fact that undertake an annual engagement survey to gauge our team is spread over three sites. While locating the wellbeing and engagement of the team. the MOTAT Team on one site is not a viable solution we are looking to improve their office and working We provide leadership training, te reo Māori lessons, conditions over time. sign language courses, fitness classes and other initiatives to ensure the wellbeing and holistic development of the team. Our main focus areas of this year are: BICULTURALISM For some time we have been promoting a bicultural approach, that recognises the importance of tikanga Māori and te reo Māori, and its relevance to our operations and the taonga preserved by MOTAT. This approach will continue during the financial year so that biculturalism becomes embedded into our culture and becomes part of our DNA. Members of the MOTAT Team have been undertaking te reo Māori lessons and we have also won awards for the way that that we “weave” te reo Māori into our exhibitions and other experiences. We are liaising with iwi in relation to a Māori name for the Museum that captures its spirit and that of the Western Springs, rather than a literal translation. Our objective is to make MOTAT a place that the mana whenua want to engage with either as a visitor, partner or as a valued and supported member of the MOTAT Team. HEALTH AND SAFETY We will continue to focus on Health and Safety and the associated knowledge and practice across the organisation to ensure the physical and mental wellbeing of the MOTAT Team and our visitors. This builds on the successful establishment over the last few years of a strong Health and Safety culture at MOTAT that has been reflected in a significant drop in lost time injuries and the MOTAT Team DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 21
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OBJECTIVES DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 23
CORE OBJECTIVE 1 MAXIMISE THE VISITOR EXPERIENCE CORE OBJECTIVES ANNUAL PLAN 2020–2021 ANNUAL PLAN 2020–2021 /NGĀ TINO WHĀINGA WHAT WE WILL DO HOW WE WILL MEASURE OUR PERFORMANCE 1. Align MOTAT’s X Deliver exhibitions, events and outreach X New exhibitions, installations programmes that are aligned to our Vision and ‘pop-ups’ opened to the exhibitions, events, and respond to the needs of our target public education and audience X Number of participants in outreach X Provide onsite and offsite education LEOTC, Early Childhood programmes with programmes that inspires innovation and Education and education the Museum’s meet the needs of our target audience programmes developed in conjunction with educational Vision stakeholders and the associated impact X Number of participants in outreach education programmes and the associated impact X Measure impact of exhibitions, education and public programmes 2. Be audience and X Undertake annual visitor and community X Visitor research programme research and use the results to: including six-monthly reporting community (a) Develop and expand our offering focussed (b) Identify new target audiences; and (c) Implement systems for monitoring our success 3. Implement a X Ensure that our Marketing Strategy X Measure visitor satisfaction promotes our Vision and activities in a ratings marketing strategy way that attracts our target audience that promotes the X Monitor the effectiveness of our Marketing Keep track of overall visitor Museum’s Vision X Strategy by measuring visitor numbers numbers and what it does in and satisfaction a vibrant and X Review and develop our website and X Measure online traffic to our social media platforms to ensure that they website and engagement with challenging way our social media platforms are effective and engage with our target audience X Measure number of interfaces with Museum Outreach programmes 4. Operate the X Develop and implement a Collections X Develop and implement the Operation Framework to identify current Collections Operation collection and future collection objects that can be Framework operated at MOTAT and at our outreach events 24 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
ANNUAL PLAN 2020–2021 ALIGNMENT WITH AUCKLAND PLAN OUR TARGET ARTS AND CULTURE X 6 new or refreshed exhibitions, programmes or Auckland Plan 2050 initiatives X Foster an inclusive Auckland where everyone belongs (Belonging and participation) X 5,000 participants in LEOTC contract, Early X Create safe opportunities for people to meet, connect, Childhood programmes and The Mind Lab participate in and enjoy community and civic life programmes (Belonging and participation) X Provide accessible services and social infrastructure that are responsive in meeting peoples’ evolving needs (Belonging and participation) X 35,000 students interact with STEAM Cells X Promote participation in arts, culture, sports and recreation as a major contributor to Aucklanders’ quality of life (Belonging and participation) X Provide sufficient public places and spaces that are X Establish methodology and baseline target for inclusive, accessible and contribute to urban living measuring impact in future years (Homes and places) X Increase educational achievement, lifelong learning and training with a focus on those most in need X Two pieces of Qualitative research undertaken on (Opportunity and prosperity) specific or potential target audiences) Research Arts and Culture Strategy reports provided for both X All Aucklanders can access and participate in arts and X Two new or refreshed programmes or initiatives culture developed in response to findings X Auckland values and invests in arts and culture X All new digital, learning, public and exhibition X A network of vibrant arts and culture organisations programmes or initiatives aligned to identified meets Auckland’s diverse needs target audiences X Arts and Culture are intrinsic in Auckland’s place making X Survey at least 600 visitors per annum, 90% of X Auckland celebrates a unique cultural identity which rate their overall experience 7 out of 10 or higher X Auckland has a robust and flourishing creative economy X Increase total visitors to site 336,600 X Exceed 400,000 visits to our online properties (website, Collections Online) X 100,000 outreach interfaces X Develop two new operating collection items or experience for our public offer to enhance the public experience DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 25
CORE OBJECTIVE 1 MAXIMISE THE VISITOR EXPERIENCE CORE OBJECTIVES ANNUAL PLAN 2020–2021 ANNUAL PLAN 2020–2021 /NGĀ TINO WHĀINGA WHAT WE WILL DO HOW WE WILL MEASURE OUR PERFORMANCE 5. Increase digital X Develop digital platforms that improve the X Measure engagement with Museum’s target audience’s access to Digital platforms and collections access to MOTAT’s MOTAT’s collection online collection and experiences 26 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
ANNUAL PLAN 2020–2021 ALIGNMENT WITH AUCKLAND PLAN OUR TARGET ARTS AND CULTURE Two new digital publishing channels or partnerships Auckland Plan 2050 X X Increase digital content publication by 100%. X Harness emerging technologies and ensure equitable X A 10% year on year increase in overall engagement access to high quality digital data and service across existing and new digital publishing channels (Opportunity and prosperity) DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 27
CORE OBJECTIVE 2 EMPOWER THE MOTAT TEAM CORE OBJECTIVES ANNUAL PLAN 2020–2012 ANNUAL PLAN 2020–2021 /NGĀ TINO WHĀINGA WHAT WE WILL DO HOW WE WILL MEASURE OUR PERFORMANCE 1. Ensure that MOTAT X Maintain, develop, implement and monitor X Site orientations for all MOTAT policies and procedures designed to Team Members is a safe place to maintain a Zero Harm environment at Monitor accidents and incidents visit and work X MOTAT and report on these monthly to the MOTAT Team and Board X Measure Lost Time Injury Frequency Rate (‘LTIFR’) 2. Manage X Monitor the MOTAT Team’s engagement X Complete annual engagement surveys for both MOTAT performance and Employees and MOTAT engagement of the Volunteers MOTAT Team X Develop MOTAT’s volunteer base so that it X Create roles for volunteers that supports the needs of the Museum are aligned with the Museum requirements 3. Improve X Implement training and other programmes X Deliver training to the MOTAT that help the MOTAT Team to develop Team knowledge their skills and knowledge for the Museum and skills and their benefit X Ensure institutional knowledge is captured X Knowledge from volunteers and retained for the benefit of the documented Museum 28 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
ANNUAL PLAN 2020–2021 ALIGNMENT WITH OUR TARGET AUCKLAND PLAN ARTS AND CULTURE X 100% of new MOTAT Team Members receive Health Auckland Plan 2050 and Safety orientation X Increase educational achievement, lifelong learning and X 100% of reportable accidents and incidents reported training with a focus on those most in need to the MOTAT Board (Opportunity and prosperity) X LTIFR rate less than or equal to June 2020 Arts and Culture Strategy X All Aucklanders can access and participate in arts and culture X A network of vibrant arts and culture organisations X Employee engagement survey scores greater than meets Auckland’s diverse needs or equal to June 2020 X Auckland celebrates a unique cultural identity X Volunteer engagement survey scores greater than or equal to June 2020 X Recruit volunteers into 80% of the advertised Volunteer roles X 60% of MOTAT Employees attend a learning and development course or conference X Arrange 6 training opportunities that Volunteers can attend X Engage with volunteers to record five essential knowledge base gaps DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 29
CORE OBJECTIVE 3 IMPROVE QUALITY OF THE COLLECTION, ITS CARE AND ACCESSIBILITY CORE OBJECTIVES ANNUAL PLAN 2020–2021 ANNUAL PLAN 2020–2021 /NGĀ TINO WHĀINGA WHAT WE WILL DO HOW WE WILL MEASURE OUR PERFORMANCE 1. Collection X Ensure that our collection is managed in X All collection acquisitions and accordance with MOTAT’s Collection disposals managed in line with Procedure Policy and related procedures to MOTAT Strategy and Collection Policy 2. Collection X Improve the quality of our collection in X Milestones outlined in the line with MOTAT’s strategic and statutory Collection Review Programme development and objectives and the Museum’s Collection accessibility Policy and Collection Development Framework X Enhance online access to our collections X Traffic to the Collections Online and information about our collections platform X Facilitate visitor access to our curated X Ensure storage, workshop and storage, workshop and laboratory areas laboratory areas are accessible for visitors and researchers, as requested 3. Collection Care X Develop and implement a Collection Care X Number of objects treated Programme that improves the storage, (cleaned/conservation preservation and display of our collection treatment applied etc.) 30 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
ANNUAL PLAN 2020–2021 ALIGNMENT WITH OUR TARGET AUCKLAND PLAN ARTS AND CULTURE X All acquisitions and disposals are aligned to Auckland Plan 2050 the MOTAT Strategy and the Collection Policy X Protect Auckland’s significant environments and cultural heritage from further loss (Environment and cultural heritage) Arts and Culture Strategy X All Aucklanders can access and participate in arts and culture X Auckland values and invests in arts and culture X Arts and Culture are intrinsic in Auckland’s place making X Auckland celebrates a unique cultural identity X Complete the review of the accessioned Auckland Plan 2050 Industrial Heritage collection objects in the X Protect Auckland’s significant environments and cultural sub departments: Tools, Public Utilities and heritage from further loss (Environment and cultural Primary Industries heritage) X Increase traffic to Collections Online by at Arts and Culture Strategy least 10% on 2019–2020 X All Aucklanders can access and participate in arts and X Facilitate at least 6 behind the scenes access culture activities X Auckland values and invests in arts and culture X Arts and Culture are intrinsic in Auckland’s place making X Auckland celebrates a unique cultural identity X 100 objects treated through either cleaning, Auckland Plan 2050 conservation, freezing or other treatments X Protect Auckland’s significant environments and cultural heritage from further loss (Environment and cultural heritage) DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 31
CORE OBJECTIVE 4 IMPROVE MOTAT’S BUSINESS AND SUSTAINABILITY CORE OBJECTIVES ANNUAL PLAN 2019–2020 ANNUAL PLAN 2020–2021 /NGĀ TINO WHĀINGA WHAT WE WILL DO HOW WE WILL MEASURE OUR PERFORMANCE 1. Maximise X Identify and develop new and existing X Grow retail sales and Gross commercial and other partnership Profit commercial opportunities that reduce our reliance on opportunities and the levy X Grow Corporate Events fundraising activities 2. Buildings and X Maintain our buildings and infrastructure X Complete work detailed for as outlined in MOTAT’s Asset Management 2020-2021 under the 2014 Asset Infrastructure Plan Management Plan that are cost beneficial X Implement the MOTAT Athfield Masterplan X Progress “Approach 2” projects as funds and other support allows as funding allows 3. Environment X Continue to refine the Museum’s X Continue CEMARS rating audit sustainability programmes so that MOTAT is carbon neutral X Promote and use technology that reduces X Implement new initiatives or our impact on the environment and programmes that promote inspires the target audience to do the environmental sustainability same 32 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
ANNUAL PLAN 2020–2021 ALIGNMENT WITH OUR TARGET AUCKLAND PLAN ARTS AND CULTURE X Commercial Revenue (Retail, Café, Corporate Events) as per budget X Increase number of Corporate Events visitors at MOTAT by 10% on 2019-2020 numbers X 2020-2021 works as per Asset Management Plan are Auckland Plan 2050 completed X Ensure Auckland’s infrastructure is future proofed (Environment and cultural heritage) X Implement Approach 2 projects in accordance with X Create safe opportunities for people to meet, connect, project plans participate in and enjoy community and civic life (Belonging and participation) X Maintain or improve on prior year CEMARS Auckland Plan 2050 emissions measurement X Ensure Auckland’s environment and ecosystems are valued and cared for (Environment and cultural X Implement and promote 5 new initiatives or heritage) programmes that focus on positive environmental outcomes X Encourage all Aucklanders to be the stewards of the environment and to make sustainable choices (Environment and cultural heritage) X Protect Auckland’s significant environments and cultural heritage from further loss (Environment and cultural heritage) DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 33
CORE OBJECTIVE 5 ENGAGE WITH LIKEMINDED INSTITUTIONS CORE OBJECTIVES ANNUAL PLAN 2020–2021 ANNUAL PLAN 2020–2021 /NGĀ TINO WHĀINGA WHAT WE WILL DO HOW WE WILL MEASURE OUR PERFORMANCE 1. Tangata whenua X Implement the Bicultural Strategy X Tangata whenua content (language, customs, technology, technology and X Promote tangata whenua technology and innovation, te reo Māori and tikanga objects etc) included in tikanga exhibitions, programmes and initiatives 2. Forge strategic X Engage with likeminded organisations that X Collaborations with likeminded have similar objectives to MOTAT organisations undertaken to partnerships that Work collaboratively with likeminded advance the objectives of the are aligned to the X institutions to develop public exhibitions, MOTAT Act and the MOTAT Vision and education and outreach programmes that Strategy generate mutually benefit the community beneficial outcomes 3. Western Springs X Use our facilities to support the local X Provision of facilities and community and events in the Western support in response to Western Springs Precinct Springs precinct activities 34 MUSEUM OF TRANSPORT AND TECHNOLOGY DRAFT ANNUAL PLAN 2020–2021
ANNUAL PLAN 2020–2021 ALIGNMENT WITH OUR TARGET AUCKLAND PLAN ARTS AND CULTURE X Tangata whenua technology, custom and/or Auckland Plan 2050 language incorporated into at least 10 new X Promote Māori success, innovation and enterprise exhibitions, programmes or initiatives (Māori identity and wellbeing) X Recognise and provide for Te Tiriti o Waitangi outcomes (Māori identity and wellbeing) X Showcase Auckland’s Māori identity and vibrant Māori culture (Māori identity and wellbeing) X Strengthen rangatahi leadership, education and employment outcomes (Māori identity and wellbeing) X Celebrate Māori culture and support te reo Māori to flourish (Māori identity and wellbeing) X Two collaborative projects undertaken with Auckland Plan 2050 likeminded institutions X Foster an inclusive Auckland where everyone belongs (Belonging and participation) X Create safe opportunities for people to meet, connect, participate in and enjoy community and civic life (Belonging and participation) X Provide accessible services and social infrastructure that are responsive in meeting peoples’ evolving needs (Belonging and participation) X Promote participation in arts, culture, sports and X Five collaborative opportunities executed within the recreation as a major contributor to Aucklanders’ Western Springs precinct quality of life (Belonging and participation) X Provide sufficient public places and spaces that are inclusive, accessible and contribute to urban living (Homes and places) DRAFT ANNUAL PLAN 2020–2021 MUSEUM OF TRANSPORT AND TECHNOLOGY 35
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