How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites

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How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites
How to use SEO
to win more hotel
booking revenue
7 essential tips for online hotel booking sites
An Expedia Affiliate Network eBook
How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites
Introduction
SEO Matters
How many online hotel             That’s why you need to            We’ll cite some great
bookings start with a             be good at search engine          references and resources
search engine? More than          optimization (SEO). And that’s    for you to deepen your
you can rightfully ignore.        why we have produced this         understanding of SEO. These
                                  eBook, outlining seven top        are all gathered at the back!
Search engine performance         tips to help you rank higher
has a big impact on your          on the right search terms,
revenues. Traffic from search     earn that traffic and convert
is more profitable than traffic   it into revenues.
from pay-per-click ads. And,
since paid traffic’s getting      Why is it so important?
more expensive, it makes a lot    Because, done well, SEO
of sense to focus more on the     is the most cost-effective way
organic kind.                     of generating traffic to your
                                  website. These tips will
The good news: there are lots     help you.
of things you can do to improve
your search engine rankings.      Some of the tips may seem
                                  obvious but, in our experience
The bad news: there are           of working with hundreds of
thousands of travel websites      EAN partners, many of them
hoping to win the exact same      are still not widely practiced.
traffic you’re aiming for.        For you, that’s an opportunity.
How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites
The golden
rule of SEO
Search Rank       Average Click-   This one is simple: the higher     Conclusion?
Position          Through Rate     you rank on any given search       You need to rank as highly as
                                   term, the more traffic you get.    possible on the search terms
1                 36.4%
2                 12.5%                                               that matter the most to your
3                 9.5%             The top ranking listing on any     business. Page one is a must.
4                 7.9%             search results page gets 36%       Beyond that, you might as well
5                 6.1%             of the clicks. And the top three   not be there.
6                 4.1%
                                   results get 58% of the traffic.
7                 3.8%
8                 3.5%             (source: Zink)
9                 3.0%
10                2.2%             After these three coveted
                                   positions, the traffic falls
                                   off steeply.
Click Thru Rate
40%
35%
30%
25%
20%
15%
10%
5%
0%

       Search Rank Position
How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites
The second
golden rule of SEO
Google and the other engines        The big factors are:                 These factors indicate
invest billions ensuring they                                            to Google how well a page
return the most relevant results    Page and domain level                on your site should rank for
to users.                           link metrics                         relevance towards a specific
                                    Including your page and              phrase.
The best way to rank higher is      domain authority; the number
to deliver relevant content and     of sites linking to it; the anchor   We could write an entire book
make that content easy              text of those links, etc.            on each – and many have been
to discover.                                                             written. But the tips that follow
                                    Keyword usage                        focus on the low-hanging fruit,
Trying to beat the system or        Using keywords on the                the quick wins that many online
trick the search algorithm is the   page and in title tags, etc.         hotel booking sites still aren’t
old way of doing SEO – it will                                           getting right.
eventually be penalized.            Social metrics
                                    Sharing on Facebook, Twitter
Put the user first and you’ll       activity, Google, etc.
always do better.
                                    Page level traffic
It helps to understand the          Reviewing click-through rates
factors that Google uses            and bounce rates from Google
in its algorithm so you can         for each keyword.
optimize your content.
SEOmoz summarises these in
an excellent report on search
factors [see the references
section at the back of this
eBook].
How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites
1
                       Get your niche and
Tip:

                       keywords right
                       The most competitive search     ‘Romantic Miami Honeymoon          Keyword research tools
                       terms – like ‘cheap hotels’ –   Hotels’ is a winnable niche –      How do you find out how
                       are far too difficult to win.   as long as you’ve got
                                                                                          many searches a given
                                                       a lot to say about romance,
                       Success in SEO depends          honeymoons, hotels                 keyphrase has and how
                       on defining your niche so       and Miami.                         competitive it is? There
                       that you can compete for                                           are lots of tools to help.
                       keywords that have plenty       ‘Montreux Jazz Festival
                       of traffic but aren’t too       Hotels’ will be easier to win      Google’s own keyword
                       competitive.                    than ‘Switzerland Hotels’.         tool is a popular one.
                                                                                          SEO Book has also done
                       Look at your offer and          Yes, the ‘long tail’ search        an excellent collection
                       determine the things you’re     terms have fewer searches          of keyword tool reviews.
                       uniquely great at. Then         than the big ones. But if you
                                                                                          SEOMoz has a good one
                       build your SEO strategy         can rank highly and win a
                       around these.                   greater share of this traffic,     too. You’ll find them all in
                                                       you’re better off than being       the References section.
                                                       on page two for the monster
                                                       search terms.
       Search Volume

                       Generic Terms                                     Specific Terms
How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites
2
       Get your site
Tip:

       structure right
       A clear, intuitive site structure   Three action points:                Typical crawl errors
       helps search bots (and                                                  Search bots can trip
       humans) find their way around       • Decide on the most
                                             important information your        up on things they can’t
       your site so they can index all
       of your content.                      users need – or tasks they        read, like:
                                             want to complete – and
                                                                               • Missing or
       A clear structure will also make      make them easy to discover
                                             and reach.                          blocked pages
       sure that the search engines
       give your most important                                                • Duplicate page content,
       pages the highest authority.        • Submit a site map to Google         titles, descriptions
                                             to help make sure your site
                                             is indexed properly.
                                                                               • Missing titles or
                                                                                 descriptions
                                           • Test crawl your site to uncover   • Redirects or
                                             any problems. Try SEOMoz            canonical URLs
                                             Pro Tools, Screaming Frog
                                             or Xenu for this.                 • Logins, frames
                                                                                 or input forms
How to use SEO to win more hotel booking revenue - 7 essential tips for online hotel booking sites
Continued:
Get your site

2
structure right

Tip:
                                                  1. Personalisation – Allowing visitors                                                                            2. Filter results – Shoppers love to
                                                  to customise the presentation to suit                                                                             tune results to suit preferences. These
                                                  their specific needs is a conversion                                                                              can also be inspirational – “Party town!”
                                                  magnet.

                  Logo                                        Flights     Hotel     Car Rental         Travel Guides                         North America | Global      Login

                    Flights               Flights + Hotel
                     Continent                                                    Locations:                                                     Filters:
                                                                                                                  Prices:
                     Please select...                                               Top 30                             All                          Arts and culture
                                                                                    Canada                             Under £300                   Beaches
                     Departure City
                                                                                    Mexico                             £300 - £350                  History
                     Please select...                                               United States                      £350 - £400                  Party Town

                     Dates:                                                                                            Over £400                    Scenery

                     Please select...
                                                                                                                                                                3.
                                                                                                                                                    Spectator Sport    Visual presentation of
                                                                                                                                                                    information – Information is presented
                                                                                                                                                                    dynamically on a map, making it easy
                                                                                                                                                                    for visitors to browse and select options
                                                                                                                                                                    that are interesting to them.

                                                                Nuuk
                                                                £000.00
                                                                                                                                   Moscow
                                                                                                                                   £000.00
                                              Vancouver                                      London
                                              £000.00                                        £000.00

                                                                                                                                       Beijing
                                                                    New York                        Casablanca                         £000.00
                              Tokyo
                                                                    £000.00                         £000.00
                              £000.00

                              Melbourne                                                          Alindao
                              £000.00                     La Paz                                 £000.00                     Sidney
                                                          £000.00                                                            £000.00                 Christchurch
                                                                                                                                                     £000.00
                                           Auckland
                                           £000.00

                                                Suva
                                                £000.00
3
       Generate quality
Tip:

       content
       Links are the single most         Original                            Add social content
       important success factor in       Search engines don’t like           Reviews, ratings and
       SEO. And the greatest way to      duplicate content. You need to      user-generated content
       get good links is through fresh   create your own.                    are great for SEO and
       and useful content.
                                                                             have the added benefit
                                         Engaging
       Great content is what people      The goal is not just to get
                                                                             of driving conversion
       want – and what search            people to read or view it;          once people are on site.
       engines value the most.           it’s to get people to share it.     Reevoo and Distilled have
                                                                             published an excellent
       We talk about this in more        Relevant                            eBook on user-generated
       depth in our eBook, How to        The content has to speak to         content for SEO.
       use Content to Drive Hotel        the specific topic or task that
       Bookings but the key              the user is most interested in.
       is to create content that meets
       four criteria:                    Keyword-rich
                                         Use the exact terms that
                                         prospects use in their
                                         searches.

                                         We can all pretty readily
                                         distinguish between great and
                                         poor content. Put in the effort,
                                         add a lot of value for your users
                                         and the search engines will
                                         reward you for it.
4
Tip:
       Incorporate relevant
       keywords on landing
       pages
       People don’t just come in           Try creating dedicated                                                                                                                                                    Add urgency
       to your site at the home page.      landing pages by hotel                                                                                                                                                    Attracting traffic is half
       Search engines drive traffic        attribute:
                                                                                                                                                                                                                     the battle. Converting it to
       to webpages across your site.       ‘Spa Hotels’, ‘Romantic Hotels’
       It’s always a great idea to help    or ‘Pet-Friendly Hotels’ would                                                                                                                                            bookings is the other half.
       them (and your visitors) out by     all benefit from a dedicated                                                                                                                                              Make sure you build a
       adding keywords on each page.       page full of relevant content.                                                                                                                                            bridge from your content-
                                                                                                                                                                                                                     centric landing pages to
       For generating hotel bookings,                                                                                                                                                                                your booking wizard –
       think of content that’s relevant
                                                                                                                                                                                                                     with lots of offers and
                                                                                                                                                 About Us | Responsible Business | Careers | News | Contact | Blog

       for someone who’s actually           Spa Example
       ready to book.
                                                            Home | Our Hotels | Conferences & Meetings | Business Travel | Spa | Fitness | Golf | Weddings & Occasions | Food & Drink | Offers | Gift Vouchers

                                                            Spa Homepage | Spa Days | Spa Promotions | Spa Breaks | Leisure Clubs & Membership
                                                                                                                                                                                                                     urgency messages.

       A general ‘Travel Guide’ to
       a destination is good content
       but it will mostly attract people
       in the earlier stages of research
       – or people who have already                                        Leisure and Spa membership
       booked and are planning
       their visit.

                                            Spa & Fitness

                                                                         Spa Days                                                              Spa Offers

                                                                         Spa Breaks                                                             Spa membership
5
       Earn
Tip:

       backlinks
       Backlinks to your site from         Don’t do this
       sites with high authority are       This is bad link-building:
       gold dust for SEO. But these
       links don’t happen by accident,     • Go for quantity over
       they’re the result of your            quality – or get too many
       excellent content – the content       links, too fast
       that people are proud to link to.   • Have similar, perfectly
                                             optimized anchor text
       Link-building shortcuts tend          across many links
       to fail. If your link-building      • Have lots of links on
       process isn’t natural, you could      worthless or unrelated sites
       get penalized by the search         • Focus all your links on just
       engines.                              a few pages

                                           All of this will be suspicious
                                           to the search engines – as well
                                           it should be.
6
       Get your title tags
Tip:

       and descriptions right
       Every page on your website           Example of great use of
       has ‘meta-data’ that describes       the keywords “Romantic
       what each page is about. You         Getaways”:
       need to optimize this meta-
       data so search spiders will          Action points:
       know exactly what each page
       is about – and which keywords        • Put the most important
       it’s relevant for.                     keywords at the beginning of
                                              the title tag
       And your page descriptions           • Limit the title tag to 70
       are the snippets that come             characters
       up in the search result pages,       • Give each page a unique title
       so make sure these are clear           and description
       and compelling. They may             • Make page descriptions
       not matter much to the search          short and active, with clear
       engines but they’re the things         calls to action
       that convince people to click        • Limit page descriptions
       through to your site.                  to 150 characters

       50 Best Romantic Getaways - Articles | Travel + Leisure
       www.travelandleisure.com/articles/50-best-romantic-getaways-2010
       Rediscover romance this year by getting away to one of these hot spots.
7
       Use well-structured
Tip:

       URLs
       A proper URL structure           A good example:
       helps the search engines
       do their jobs better: indexing   www.yourtravelsite.com/Las-Vegas-Hotels
       your content under the right
       keywords.                        A bad example:

       So place the most important      www.yourtravelsite.com/appperformMDLPDealsContent
       keywords as close to the         ?dealid=vegasvacation&cnt=PKH–em_htLas-Vegas-Hotels
       domain as possible in
       your URLs.                       And if you change your URL structure,
                                        make sure to set up 301 redirects from
                                        the old URLs to the new – or you lose
                                        all that SEO juice you’ve worked
                                        so hard to earn.
A Five-Step
SEO Process
1. Perform your keyword research
2. Develop content for your most
    important keywords
3. Plan your user experience and
    site structure
4. Promote your content for
    link-building and sharing
5. Track your performance
    to keep improving
Conclusion

SEO’s best when it contributes to a great user experience on your
site – visitors coming to relevant pages based on their search
phrase. And that’s what the search engines are constantly working
to reinforce. Organic traffic is the gift that keeps giving (as long as
you stick to the right principles), while paid traffic gets more and
more expensive. We hope this eBook has given you some insights
that will lead to changes that improve your SEO performance.
And we’ll see you at the top of search results for
“_______ _______ Hotels”!
SEO References & Tools                 About Expedia Affiliate Network

Google Webmaster Tools                 Expedia Affiliate Network (EAN) is part of Expedia
Google Analytics                       Inc., the world’s leading online travel company.
Google Website Optimizer
Google AdWords Keyword Tool            EAN creates the tools and technology that help
                                       millions of travelers find the perfect hotels for
SEOmoz                                 their next trips. As the world’s fastest-growing
Search Engine Factors report           private label travel affiliate network, EAN works
                                       with over 10,000 partners in 33 countries to turn
SEO Book                               their web traffic into hotel bookings and happy
Collection of keyword                  customers.
research tools
                                       EAN helps companies airlines, online travel
Reevoo and Distilled eBook             agencies and search marketers maximise their
on user-generated content              Total Partner Return™ through a combination
and SEO                                of the world’s best hotel inventory, an optimized
                                       technology platform and the best partner support
The EAN blog – full of best-practice   in the business.
advice for our partners
                                       Find out more at ean.com.
                                       Follow us on Twitter: @ExpediaEAN
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