HAP Senior Plus Option 2 (HMO-POS) 2023 Benefits

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HAP Senior Plus Option 2 (HMO-POS) 2023 Benefits
HAP Senior Plus Option 2 (HMO-POS)
2023 Benefits

HAP has partnered with NationsOTC® to offer
members additional benefits in 2023. Please see the
following pages to learn more about these benefits:

Over-the-counter (OTC) Benefit             Page   2
Companion Care Benefit                     Page   3
Medical Alert System Benefit               Page   5
Hearing Benefit                            Page   7
HAP Senior Plus Option 2 (HMO-POS) 2023 Benefits
Ordering Over-the-Counter
(OTC) Products
Has Never Been Easier

HAP Medicare has partnered with NationsOTC® to offer members a benefit allowance to
spend on a variety of brand-name and generic health and wellness products.

   ENJOY A PREMIER EXPERIENCE

     Convenient Ordering Options
     Website                                App                              Phone                               Mail

     Exceptional Service Delivery
      • Two-day delivery at no additional cost
      • 24/7/365 access to a dedicated team of Member Experience Advisors

     Personalized MyBenefits Portal
     The MyBenefits portal makes ordering products simple and hassle-free.
     Members can easily:
      • Search by category, price, and more • View available benefit allowance
      • See product descriptions, images,   • Order health and wellness products
        and related condition information   • Track order status in real-time

     Download the MyBenefits app
      • Be sure to download the MyBenefits app to your
        mobile device from the App Store or Google

                         To learn more or enroll, call 877-484-7977 (TTY: 711) today.

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. Enrollment depends on
contract renewal.
Google Play and the Google Play logo are trademarks of Google LLC., Copyright © 2022 Apple Inc. All rights reserved.
©2022 NationsOTC, LLC. All rights reserved. NationsOTC is a registered trademark of NationsOTC, LLC. Other marks are the property of their respective owners.
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HAP Senior Plus Option 2 (HMO-POS) 2023 Benefits
Maintaining Independence
Has Never Been Easier

HAP has partnered with NationsBenefits to give members* an optimized companion care
benefit. This provides members with companionship and assistance to help them live a more
active, healthy, and happy lifestyle. Their Companion will get to know them on a personal
level to provide support—on their terms—when they need it most.

 COMPANION ASSISTANCE

  Companions are available up to 8 hours a month and are available to help
  members with common tasks that include, but are not limited to:

         Running Errands                          Meal Preparation
         Grocery shopping, banking,               Cooking healthy dishes
         and pharmacy visits                      and meal planning

         Social Outings                           Technology Assistance
         Accompanying members to                  Support with phone, computer,
         local events and activities              and more

         Transportation†                          At-Home Delivery Coordination
         Rides from one destination               Grocery products and
         to another                               medications delivery
         Household Chores                         Planning & Scheduling
         Organizing and light                     Appointments and social
         housekeeping                             activities

                                                         GET STARTED TODAY!

                  To learn more or enroll, call 877-484-7977 (TTY: 711).
HAP Senior Plus Option 2 (HMO-POS) 2023 Benefits
Personalized Care
               Companions are selected based on members’ unique needs, personality, and lifestyle.

               Companions are highly trained and passionate about caring for others. To help
               members’ reach their health goals, they tailor activities to match their needs. This
               provides members with greater peace of mind and independence.

               In addition, Companions can help members navigate their benefits, so they can
               optimize their health plan resources.

   GET STARTED TODAY!

                                          To learn more or enroll, call 877-484-7977 (TTY: 711).

*Applies to certain members with certain conditions.
†
 Separate from your transportation benefit.
  Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. Enrollment depends on
  contract renewal
©2022 NationsBenefits, LLC. and NationsOTC, LLC. NationsOTC is a registered trademark of NationsOTC, LLC. All other marks are the property of their respective owners.
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The Help Members Need,
When They Need It Most

NationsBenefits® gives HAP members* access to a medical alert system, in partnership with
ADT®. Members will receive around-the-clock monitoring for greater peace of mind, independence,
and safety. Medical alert systems provide members with help at the push of a button.

MEDICAL ALERT SYSTEMS FOR EVERY LIFESTYLE

       The benefit includes one of the following:

                                              On-The-Go (4G)
                                              Provides freedom and peace of mind
                                              whether at home or miles away.

                                              Medical Alert Plus (4G)
                                              Extended range offers additional
                                              functionality for those who wish to step
                                              outside of their home and feel protected.

                                              Medical Alert Basic
                                              Allows members and their loved ones
                                              to feel confident and safely independent
                                              at home.

                   To learn more or enroll, call 877-484-7977 (TTY: 711) today.
EXCEPTIONAL
              EXCEPTIONAL   SERVICE
                          SERVICE     DELIVERY
                                  DELIVERY

                            24/7/365 monitoring services.

                                                     Trained Monitoring Professionals
                                                     ADT monitoring professionals are trained to care for
                                                     members’ needs and health-related concerns.

                                                     Immediate Response
                                                     Members can simply press the help button and an alert is sent to
                                                     an ADT monitoring agent who can arrange for help and contact
                                                     loved ones on their behalf..

                                                     Trained Monitoring Professionals
                                                     Within 75 feet of a medical alert system, a person’s normal
                                                     speaking voice can alert the monitoring center in case of
                                                     an emergency.

    GET STARTED TODAY!

                                         To learn more or enroll, call 877-484-7977 (TTY: 711) today.

*Applies to certain members with certain conditions.
Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. Enrollment depends on contract renewals.
ADT offers landline medical alert systems that do not require 4G service.
The product images shown are for illustration purposes only and may not be an exact representation of the systems.
ADT Medical Alert Systems require a month-to-month agreement. Excludes taxes. For more information visit adt.com/legal.
©2022 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800.ADT.ASAP and the product/service names listed in this document are marks and/or registered marks.
©2022 NationsBenefits, LLC. All rights reserved. NationsResponse is a registered trademark of NationsBenefits, LLC. Other marks are the property of their respective owners.
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Summary of Hearing Benefits
 For HAP Medicare Members

NationsHearing® will help you navigate the complexities of hearing care by guiding you through the
process of getting your hearing tested, and if needed, selecting a comfortable hearing aid that fits
your needs and lifestyle.
                                                                           2023 Benefit Year
                                       Service                                                                          Coverage
                                   Hearing Test                                                                  First test covered in full
                               Follow-Up Visits                                                               First three (3) covered in full
                                      Warranty                                                                  36 month on each device
                        Money-Back Guarantee                                                                    60 day (no restocking fee)
                                      Batteries                                                             60 (per ear/per year) for 3 years*

                                                                         Member Copay for                                   Member Copay for
      Hearing Aid Technology
                                                                         One (1) Hearing Aid                               Two (2) Hearing Aids
                        Basic                                                          $689                                       $1,378
                       Prime                                                           $989                                       $1,978
                   Advanced                                                           $1,539                                      $3,078
                    Premium                                                           $2,039                                      $4,078

 Your hearing benefit includes concierge services with respected, local professionals. If you
 currently have a hearing care provider, please contact NationsHearing to confirm they are a
 participating provider or you may be responsible for the costs.

                  To schedule your hearing test and maximize the use of your benefit,
      simply call 877-484-7977 (TTY: 711), Member Experience Advisors are available 24 hours
      per day, 7 days per week, 365 days per year. Or visit HAP.NationsBenefits.com/Hearing.

*Not applicable to the purchase of rechargeable hearing aid models.
 Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. Enrollment
 depends on contract renewal.
©2022 NationsBenefits, LLC. All rights reserved. Other marks are the property of their respective owners.
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