GUIDE TO SERVICE CHARGES ON FINANCIAL SERVICES FOR BUSINESSES - Effective July 1st, 2021
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GUIDE TO SERVICE CHARGES ON FINANCIAL SERVICES FOR BUSINESSES Effective July 1st, 2021 40210115
TABLE OF CONTENTS Business transactions plans ............................................................................................................. 2 Community plan.............................................................................................................................. 3 Single monthly financing fee plan .................................................................................................... 3 Per transactions fees ....................................................................................................................... 4 Additional services .......................................................................................................................... 6 International services ...................................................................................................................... 8 Commercial financing services ....................................................................................................... 10 • Operating line of credit • Business term commercial loan • Real Estate Financing • Other financial charges
BUSINESS TRANSACTIONS PLANS Monthly Fees1 Transaction plan 20 $5.95 • 20 automated transactions2 • Unlimited deposits at caisse point-of-sale terminals • AccèsD Affaires3 • Virtual monthly statement (virtual cheques and other items returned or not) • 24-hour deposit • Charge per item deposit4 • Bank confirmation (AccèsD Affaires) Transaction plan 35 $24.95 • 35 automated transactions5 • Unlimited deposits at caisse point-of-sale terminals • AccèsD Affaires3 • Virtual monthly statement (virtual cheques and other items returned or not) • No charge on deposits up to: 15 items, $3,000 in bills and $100 in coin4 • 24-hour deposit • Bank confirmation (AccèsD Affaires) Transaction plan 55 $40.00 • 55 automated transactions or at counter • Unlimited deposits at Caisse point-of-sale terminals • AccèsD Affaires3 • Virtual monthly statement (virtual cheques and other items returned or not) • No charge on deposits up to: 40 items, $8,000 in bills and $100 in coin4 • 24-hour deposit • Bank confirmation (AccèsD Affaires) Transaction plan 75 $53.95 • 75 automated transactions or at counter • Unlimited deposits at Caisse point-of-sale terminals • AccèsD Affaires3 • Virtual monthly statement (virtual cheques and other items returned or not) • No charge on deposits up to: 40 items, $8,000 in bills and $200 in coin4 • 24-hour deposit • Bank confirmation (AccèsD Affaires) Transaction plan 100 $73.95 • 100 automated transactions or at counter • Unlimited deposits at Caisse point-of-sale terminals • AccèsD Affaires3 • Virtual monthly statement (virtual cheques and other items returned or not) • No charge on deposits up to: 70 items, $8,000 in bills and $200 in coin4 • 24-hour deposit • Bank confirmation (AccèsD Affaires) Transaction plan 300 $175.00 • 300 automated transactions or at counter • Unlimited deposits at Caisse point-of-sale terminals • AccèsD Affaires3 • Virtual monthly statement (virtual cheques and other items returned or not) • No charge on deposits up to: 100 items, $25,000 in bills and $250 in coin4 • 24-hour deposit • Bank confirmation (AccèsD Affaires) VISA Desjardins Business Freedom Solutions options 6 • For $20 a month2 you get the Business Freedom Solutions package, 20 automated transactions and the AccèsD Affaires. • For only $11.50 a month, add the Business Freedom Solutions option to your 35, 55, 75, 100 or 300 transactions plan. 1 Fees subject to change without notice. Fees for additional transactions range from $1 to $2.50. For transaction plans fees of $0.22/item, $2.25/$1,000 in bills and $2.25/$100 in coin will be charged for additional deposits. 2 Teller transactions and cheque issued are not included in transaction plans 20 (additional fees apply). 3 Unlimited number of accounts and users. 4 The caisse reserves the right to charge additional fees for large deposit volumes or to modify the plan. To exchange cash, additional fees (deposit contents) will be charged for shipping. 5 Teller transactions are not included in transaction plans 35 (additional fees apply). 6 When the transaction plan includes the Business Freedom Solutions option, the plan is billed as follows: $1 7 to your VISA Desjardins Business account and the balance to your UNI Business chequing account. 2
COMMUNITY PLAN7 Exclusive offer for non-profit humanitarian organizations8 Monthly Fees9 Community plan $2.95 • 25 transactions: - 3 teller transactions - 22 automated transactions - Deposit type: 50 instruments, $5,000 in bills, $500 in coins • Online statement and free digital cheques images • AccèsD Affaires online services • Exemption from basic Round-the-Clock Deposit service charges • Unlimited number of deposits at Caisse point-of-sale terminals • If you maintain a balance of $25,000: transaction double to 50 (3 teller transactions and 47 automated transactions) • Deposit at any time SINGLE MONTHLY FINANCING FEE PLAN For your first $750,000 in financing, your monthly fees are determined based on your total financing amount*. It’s that simple! And if you need to increase your line of credit, your fees will stay the same if you stay in the same bracket. Your plan will be reviewed monthly to reflect your financing amount. SINGLE MONTHLY FINANCING FEE ENGAGEMENT TOTAL COMMERCIAL $1 to $100,000 $30 $100,000.01 to $250,000 $40 $250,000.01 to $350,000 $60 $350,000.01 to $500,000 $80 $500 000.01 to $750,000 $110 You don’t need to keep track of individual setup, review or renewal fees–from now on, they’re all included in the single monthly financing fee, along with the monthly administration fee, the monthly line of credit management fee and the asset monitoring fee, if applicable. * Financing that is not eligible for monthly plans and cannot be used to establish the value of eligible financing; Loans disbursed before April 1, 2014 as part of the Canada Small Business Financing Program (CSBF): - Term loans and lines of credit in US dollars - Term loans and home equity lines of credit - Letters of documentary credit or letters of guarantee - Credit Cards - Business Freedom Solutions Package - Accord D Business Financing 7 The fees in effect are applied on excess transactions: $0.80/automated transaction; $0.85 payment of personalized suppliers; $0.85/ATM transaction. $ 0.90/cheque and $1.00/deposit at counter and on the excess of the content of deposits, either $0.22/bank bill, $2.25/100 in cash and $2.25/$1000 in bills. 8 Some eligibility conditions apply. Check with your caisse to see if your organization qualifies. 9 No applicable fee if the account is paired with a transaction plan. 3
PER TRANSACTIONS FEES REGULAR TRANSACTIONS CHEQUING ACCOUNT FEES Monthly management fee $7.00 No management fees if the average monthly balance is $2,000 or more, or you subscribe to a transaction plan. Cheques $1.25 Withdrawal Counter $1.25 ATM $1.10 ATM outside Canada (Plus network) $3.00 Deposit10 Counter $1.25 ATM $1.10 Direct deposit $1.00 Mobile deposit free Cash – bills $2.25/$1,000 – unsorted bills $2.50/$1,000 – coin $2.25/$100 – item deposited $0.22 Direct payment $1.00 Bill payment Counter (include withdrawal charges) $2.25 Counter, VISA Desjardins 11 credit card (include withdrawal charges) $2.25 Counter non-member $3.50 ATM $1.10 AccèsD Affaires (Internet) $1.00 Personalized bill payment $1.00 Preauthorized payment $1.00 Transfer Counter $1.25 ATM $1.25 AccèsD Affaires (Internet) $1.10 Automated $1.00 Automated loan repayment no fee no fee AUTOMATED SERVICES AccèsD Affaires Internet (monthly fee)12 $9.95 Transactions $1.00 Gouvernment remittence $2.00 Direct deposit or withdrawal Registration fees $100.00 Use fee $12 min. fee or $0.25/transaction ®Interac e-transfers13 Received $1.00 Send Coming soon 10 Fees subject to change without notice. Fees for additional transactions range from $1 to $2.50. For transaction plans fees of $0.22/item, $2.25/$1,000 in bills and $2.25/$100 in coin will be charged for additional deposits. 11 The Fédération des caisses Desjardins du Québec is an authorized user of these trademarks. 12 Unlimited number of accounts and users. 13 ®Interac and Interac e-Transfer are registered trademarks of Interac Inc. used under licence. 4
AGRI-INVEST ACCOUNT This type of account does not have user fees. CORPORATE BUILD-UP ACCOUNT (min. balance $20,000) No monthly management fee - Interest paid on balances held, based on tiers. BUILD-UP ACCOUNT IN US $ - No monthly management fee. - All unspecified transactions are charged the fee for chequing accounts in US $. Cheques $1.25 Withdrawal at counter only $1.25 Deposit at counter only $1.25 5
ADDITIONAL SERVICES Currency supply (HST)14 Bills $0.40/100 bills Coins $0.15/roll Notary public service no fee Debit Card – Business Replacement card free Additionnal card (excessive replacement) $5.00 Certified cheque (exception only)15 $15.00 Cheque kept for future cashing (excluding CHQ fees) $5.00 Safety deposit box depending on the availability (annual rental + HST) 1 ½" x 5" $45.00 2 ½" x 5" $60.00 3 ½" x 5" $70.00 2 ½" x 10" $95.00 5" x 5" $105.00 Lost key $30.00 charge incurred 5" x 10" $185.00 Two lost keys charges incurred 6" x 3" $70.00 Legal requirement to open safety deposit box charges incurred 10" x 10" $275.00 Safety deposit box inventary $35.00/hr 12" x 3" $75.00 12" x 3 ½" $75.00 15" x 5" $180.00 21" x 20" $320.00 Clearing by manual transfer from the caisse $5.00 Stop payment order With complete information (date, amount and beneficiary name) Counter or phone $13.00 Online (AccèsD) $12.00 With partial information $20.00 Account overdraft – no overdraft protection (monthly interest rate) 21% Account overdraft – with overdraft protection N/A Duplicate T5 and 3 slips $5.00 Remove deposit Mobile $0.22/per item Scanner - Scanner supplier fee - Subscription $200 - Digital licence/per scanner $25/scanner Item deposited $0.22 24-hour deposit Basic fee $25/account/year Disposable bags $31 (+ HST)/100 bags Closing an account Less than 90 days $20.00 More than 90 days $0.00 Upon request of another institution $20.00 14 The caisse reserves the right to charge additional fees for large deposit volumes or to modify the plan. To exchange cash, additional fees (deposit contents) will be charged for shipping. 15 Only offered with the following two exceptions: 1- When submitting a bid to the province of NB which accepts only the checks concerned; 2- When dealing with certain situations regarding clearing or when the clearing center (CDC) requests to target a copy of check. 6
Inactive account After 1 year $0.00 2 years and more $50.00 Information or confirmation of one of the following items (balance/charges/interest/transactions) By phone or at counter free Written (standard from or personalized letter) $35/hr Insufficient funds (NSF cheque, preauthorized payments) $45.00 Research, legal document, reconstruction $5 /document16 Cheque collection Send a cheque for collection (in Canada) $15.00 Receive a cheque for collection $35.00 Account statement and passbook Cheque not returned Passbook $2.00 Paper statement $3.30 Online statement no fee With paper cheque images Paper statement $5.50 Online statement $5.50 With online cheques images Paper statement $5.50 Online statement $5.5017 Returned of cashed cheque Fee $5.00 Telephone call $5.00 Bank draft in Canadian dollars Issuing $7.50 Photocopy for proof of cashing $10.00 Reimbursement or replacement in case of loss or theft $10.00 Transfer Transfer at member’s request $0.00 Creation of an automatic transfer $5.00 Modification to automated transfer $0.00 16 Fees for supporting document searches and restoration are not taxable. A search or an investigation at the request of a member or a third party and supported by subpoena is not subject to fees. 17 No applicable fee if the account is paired with a transaction plan. 7
INTERNATIONAL SERVICES Purchase/sale of USD currencie Member free Non-member $5.00 Purchase/sale of foreign currencies other than USD Member $3.50 Non-member $5.00 USD cheque issued on a CAD account $17.00 Cashing or deposit a cheque, money order or draft into a cad account American funds $2.50 per deposit or cashing Other currencies $12.00 per deposit or cashing 18 Bank draft USD or other currency Issued USD or other currency $7.50 Return item in USD $20.00 Photocopy as proof of cashing $10 min., $15 max. Reimbursement or replacement after loss or theft $10 min., $20 max. Direct deposit to other institutions min $4.00 max. $12.50 Funds transfer19 (SWIFT) $15.0020 Received if $50 $15 in CAD or USD Investigation $25 min. Intercaisse21 Counter $2.00 Online with AccèsD Affaires $1.00 Item send whitin canada or abroad – export22 Cheque, letter of exchange and instrument item worth over $100 CAD $30 min., $200 max. Documentary item $60 min., $275 max. Returned item $50.00 Item received from Canada or abroad – import22 Cheque, letter of exchange and instrument $30 min., $150 max. Documentary item $60 min., $275 max. Discharge $50.00 Returned item $50.00 18 $12.00 fees are charged for each deposit of more than one item (cheque, money order or draft) if these items are denominated in a foreign currency and are from the same country. 19 USD transfers-applicable charges in USD. 20 All SWIFT payments will cost $15, regardless of method (in person or through AccèsD Affaires), amount or destination. SWIFT payments to a Desjardins Bank account will be just $7.50. 21 USD transfers-applicable charges in USD. 22 Fees applicable in the currency of the transaction if in US $. Otherwise, fees are in CA $. 8
LETTER OF CREDIT (DOCUMENTARY CREDIT) Import Draft fee $100/hr Opening $125.00 min. Drawing commission $75 min. or fee schedule Amendment $50.00 Unused or cancelled credit $75 min., $275 max Discharge, indemnity, release of goods $50.00 Consultation $100/hr Mail fees $25.00 min. Telecommunication fees $20.00 min. Export Advising $75.00 Payment commission and negotiation higher of 0.125% or $60 min. Amendment $50.00 Confirmation variable Unused or cancelled credit $75 min. Draft acceptance at term higher of 0.125%/30 days, $60 min. Assignment of proceeds 0,125%, $150 min. Prior notice of issue $25.00 Documents with discrepancies $50.00 Transfer of letter of credit Higher of 0,25 % or $200 Reimbursement fee $100.00 Consultation $100.00 Mail fees variable Telecommunication fees $20.00 LETTER OF GUARANTEE AND STANDBY LETTER OF CREDIT Issued Draft fee $100/hr Opening $125.00 Commission 0,5% to 2.5% ($100 min.) Consultation $100/hr Amendment $50.00 Received Advising $60.00 Amendment $50.00 Confirmation variable Consultation $100/hr 9
COMMERCIAL FINANCIAL SERVICES OPERATING LINE OF CREDIT File analysis and setup Line of credit up to $500,000 1% of authorized amount $250 min. Line of credit over $500,000 1% of authorized amount 1/4% min. Monitoring of assets from $75 to $125 per month (depending of complexity of file) Monthly management fee for automated service Up to $125 (depending on complexity of file) Annual renewal and monitoring 1% of authorized amount $250 min. Availability fee (line of credit over $500,000) 1/4% to 1/2% of unused credit Increase during year 1/2 % of authorized increase $150 min. BUSINESS TERM COMMERCIAL LOAN File analysis and setup Loan up to $500,000 1% of authorized amount $250 min. Loan over $500,000 min. 1/4% to 1% of authorized amount Annual monitoring or periodic revision 1/4% of balance min. $250 to 1% authorized amount Total or partial prepayment penalty stipulated in contract Reopening of file 1/2 % of authorized amount $150 min. Availability fee (annual) 1/4% of unused credit Renewal before maturity date $225 plus penalty stipulated in contract Assumption by a third party commercial building 1/2 % of balance $150 min. REAL ESTATE FINANCING RESIDENTIAL RENTAL PROPERTY (a rental property of over 8 units and/or real estate portfolio includes over 12 units) File analysis and setup 1/2 % of authorized amount $75 min/door Renewal on maturity date 1/4 % of balance $75 min. (if no annual monitoring fee or periodic revision) Renewal before maturity date $150 plus penalty stipulated in contract Reopening of file 1/4 % of authorized amount $75 min./door Transfer to a third party 1/4 % of balance Flexi-capital option (file analysis) $75/door or 1/4 % of authorized amount Annual monitoring or periodic revision 1/4 % of balance 10
OTHER FINANCIAL CHARGES Taking of security interest Security agreement $150/contract plus incurred expenses Other incurred expenses Building or equipment appraised by a professional incurred expenses On-site visit By caisse staff $50/visit By a professional incurred expenses Total or partial prepayment penalty stipulated in contract Written or telephone notice $5.00 Additional supervision of the file from $50/month Release $75 plus incurred expenses (no fee if the loan is due) Discharge $75 plus incurred expenses Extension of file $50 or $125, depending on analysis Delay in monthly moniting $25.00 Domestic letter of guarantee 0.5 % to 2.5% max. Disclaimer The Caisse makes every reasonable effort to ensure the accuracy of the information provided herein. Notwithstanding these efforts the policies, fees, dates or other conditions can be amended at any time and the information contained herein may contain errors or omission. The Caisse does not make any representations or warranties as to the accuracy of the information provided herein and it's your responsibility to verify these information’s with your Caisse.
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