Business Plan 2021-22 - LGA SA
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2021- About the LGA The Local Government Association of South Australia (LGA) is the peak body for local government in South Australia. The LGA provides leadership and services to councils, and represents the sector to State and Federal Governments and other key stakeholders. Membership of the LGA is voluntary, but all 68 of South Australia’s councils are members. The LGA provides value to its members through advocating 22 on behalf of the sector, assisting councils in building capacity, and facilitating continuous improvement. Member councils can access a wide range of additional services through their LGA membership, including education and training programs, Annual Business Plan 2021-22 website hosting and legal advice. About the LGA’s Annual Business Plan The LGA Strategic Plan 2021-25 outlines how the LGA will provide value to its members through four key strategies to: The Annual Business Plan outlines the actions the Association will take over the 2021-22 financial year to achieve the outcomes sought by the Strategic Plan in the form of annual objectives, key initiatives, ongoing services and key performance indicators. The Annual Business Plan was developed in conjunction with the annual budget, and in consultation with LGA staff, the LGA Board, GAROC, SAROC , Audit and Risk Committee, CEO Advisory Group and member councils.
Through advocacy, the LGA aims to achieve greater influence for local government. The LGA’s advocacy work is informed by its Advocacy Plan, Communications Plan, the Annual Business Plans of its GAROC and SAROC committees, as well as through Items of Business adopted at LGA General Meetings. The LGA’s advocacy work is Advocate supported by rolling awareness campaigns that aim Achieving greater influence for local to increase understanding of the role government in matters affecting and value of councils. councils and communities. Proactively influencing Federal and State elections that will occur in the next 12-18 months are key advocacy priorities for 2021-22. The Council Elections project, which will prepare resources, training and campaigns to prepare councils and communities for the October 2022 local government elections, is another key focus. Full achievement of advocacy • Achieve a value for money score of 1 8 or more for advocacy services in the 2021 Member’s Survey. priorities expressed in the LGA Advocacy Plan, GAROC and • Annual update of the LGA’s Advocacy Plan adopted by the Objective LGA Board of Directors by September 2021. SAROC Annual Business Plans, • Quarterly progress reporting of advocacy efforts and and through Items of Business outcomes to the LGA Board of Directors. at General Meetings. Influence the policy agenda of 2 • Delivery of State Election Strategy by September 2021, and implementation of actions in advance of the March 2022 State election. Federal and State Government • Delivery of Federal Election Strategy, aligned to ALGA’s Federal Election Objective elections for the benefit of Campaign, in advance of the Federal election. councils and their communities. • Federal and State Governments make election commitments that are favourable to councils and their communities as a result of LGA advocacy. Increase the reach of and • Increase the community’s understanding of the role of councils in the community 3 against 2021 baseline as measured in the LGA’s annual community survey. engagement with the LGA’s • Increase the number of followers across the LGA’s Facebook and communications to the community, Objective Linkedin accounts by 20% compared with June 2021 baseline. stakeholders and member councils. • Placement of at least 24 positive media stories relevant to local government across 2021/22. Prepare councils and 4 • Elected Member Mandatory Training Standards revised by September 2021. communities for the 2022 Objective Local Government elections. • Pre-election training program launched by October 2021. • Make a Difference candidate campaign for 2022 elections ready to launch by October 2021.
Through assist, the LGA provides resources, services and advice that build the capacity of member councils. Supporting councils to implement local Assist government reforms is the key assist strategy for 2021-22 and will drive action across the LGA’s governance and legislation, training, policy and communications functions. Working with member councils At the same time, the LGA will continue to strengthen to build capacity and increase the capacity of member councils across a wide range of areas of council operations, including financial sustainability. An integrated and sustainability, infrastructure, disability inclusion, web coordinated local government. services, emergency management and training. The LGA will also deliver important assist outcomes through its subsidiaries LGASA Mutual and LGA Procurement. Lead the implementation • Achievement of all LG Equip milestones by the timeframes 5 established in the LG Equip Implementation Plan. of local government • Achieve a rolling average download rate of 40 reforms though the Objective (i.e. at least 40 councils) for governance resources LG Equip program. developed by the LG Equip program. • Demonstrate the value that the LGA added to the LG Equip program through program reviews and feedback from councils. Provide resources, • Achieve a value for money score of 8 or more for policy and legislation services in the 2021 Member’s Survey. 6 services and advice • Achieve a value for money score of 7 or more for LGA Training and maintain an average participant rating from feedback forms of 4 out of 5. Objective that save councils • Integration of all training provided by the LGA into LGA Training by June 2022. time and money, • Monitor resource downloads from the LGA’s member-only website as the basis of establishing a and reduce risk. baseline for future monitoring. • Respond to 100% of eligible requests for support from councils or control agencies to the LGFSG. • Maintain the local government sector’s emergency response capabilities through the LGFSG Development Program, including the training of at least 1,000 council employees. • Achievement of all One System Review milestones by the timeframes established in the Program Plan. • Achievement of all CWMS Review milestones by the timeframes established in the Implementation Plan. • Maintain or increase the value of LGA Procurement services to councils as measured by the LGA’s annual value proposition and LGA Procurement’s customer satisfaction survey. Strengthen the capacity of 7 • Full achievement of all milestones in all grant funded programs as reported to funders, member councils and via the Quarterly Grant member councils through Dashboard to the LGA Board of Directors. Objective partnerships and grant funded initiatives.
The LGA helps to advance the local government sector through continuous improvement, research and development and providing innovative new services and partnerships that help councils to place downward pressure on rates. In 2021/22, areas of key focus will include embedding a data-driven process to explore best practice operations by council service area, cyber security and establishing the HR Shared Service Centre. Advance Facilitating continuous improvement in councils and the LGA. 8 Research and communicate on • Achieve a value for money score of 8 or more for advance services in the 2021 Member’s Survey. emerging issues for councils Objective • Monitor resource downloads from the LGA’s Research and Development and their communities. Library as the basis of establishing a baseline for future monitoring. • Establish an evaluation framework for LGR&DS by March 2022. 9 Facilitate evidence-based • Establish an opt-in service that allows councils to explore best practice operations continuous improvement by service areas, and pilot with at least one service in 2021-22. Objective through performance measurement systems. 10 Develop new partnerships and • At least 20 councils using the HR Shared Service Centre in 2021-22. services help councils innovate • Business case for an emergency management planning and prepare for the future. Objective service by September 2021.
The LGA’s ability to serve its members relies upon strong organisational foundations in areas such as financial management and people and culture, and the agility that comes from our size and structure as a member based association. In 2021-22, the LGA will focus on improvements to corporate systems, completing capital upgrades to Local 11 Government House and strengthening Implement resolutions • Ensure resolutions and Items of Business from meetings of the OGM, AGM, SAROC, GAROC and LGA Board are completed or remain on track to be completed within a how it captures and reports value to from LGA General reasonable time to the satisfaction of the responsible Board or Committee. Objective its members. The LGA will also take action to implement its Climate Meetings, LGA Board, • Ensure the LGA’s Board meets its approved budget for the year, adjusted for Commitment Action Plan and LGA Subsidiary Boards extraordinary items and approved changes in quarterly budget reviews. develop a new Reconciliation and Board Committees. Action Plan. Strengthen the LGA’s financial • Income from member subscriptions to not exceed 25% of overall revenue. 12 sustainability through system • 10% growth in revenue from value-adding member services. improvements, capital upgrades • Provide a dividend from the operations of LGA Procurement in accordance with the Objective LGA’s Long Term Financial Plan. and increase revenue from • Improvements to the Technology One finance system are implemented by June 2022. value-adding member services • Long Term Financial Plan established in the Technology One finance system by June 2022. and subsidiaries. • Complete bathroom updates at LG House by March 2022, and lift upgrades by June 2022. Achieve Embed best practice governance and Improve corporate 13 • Develop a long term plan for corporate ICT operations to enwable the LGA to systems as a means of systems by March 2022. provide value to members improving how the LGA Objective delivers and reports on value provided to members. 14 Provide a safe, • Progress on delivery against the LGA’s People and Culture Plan 2021- 2025 as reported quarterly. healthy and Objective • Provide a safe working environment as measured by zero lost time rewarding work injury frequency rate. environment. Lead by example through 15 • Report on progress in implementing the LGA Climate Commitment to the LGA Board by December 2021, and to the OGM in April 2022. implementing the LGA Climate • New Reconciliation Action Plan adopted by the Objective Commitment and developing a LGA Board of Directors no later than June 2022. new Reconciliation Action Plan.
Budget The LGA’s budget for 2021/22 includes a slight surplus from Operating activity $’000 Project activity* $’000 Overview operating activities of $5,000 and $133,000 deficit from project activities. Net expenditure from Total Income Less 9,588 Total Grants Received Less Total Expenditure 6,508 6,641 project activities is due to the expenditure of grant funding received in prior financial years. Employee Costs 4,724 Net Surplus/Deficit (133) Operating Expenditure 4,072 Depreciation 787 Net Surplus/Deficit 5 * includes grants administered by the LGA that are not reported income and expenditure. Revenue Expenditure LGA’s revenue is divided into income from The LGA’s expenditure is divided into employee costs, fee-for-service activities, scheme administration administration, contractors and consultants, revenue, membership subscriptions and rental LG House and depreciation, as follows: income from LG House, as follows: Employee Costs Includes all staff costs, oncosts, board Fee-for-service and committee and other fees. Admin, Other Scheme Revenue Includes income from education and training courses, sponsorship, forums, events and web services. Administration Costs Includes office expenses, software licencing 25% 24% Scheme Revenue and costs to support activities including Comprises a contribution received from LGASA Squiz, events, training and forums. Employee costs 50% Mutual and Local Government Risk Services (LGRS) from the Workers Compensation Scheme, Mutual Contractors and Consultants Contractors 10% Liability Scheme, Assets Mutual Fund and other Consultants and contractors are used for policy LGRS risk services provided to councils. development, training costs, legal advice, Membership Fee-for-service 23% Subscirptions squiz content management software and Subscriptions other similar costs. 25% Comprises membership subscriptions LG House paid by councils to the LGA. Other LG House, Depreciation and Other This includes depreciation of the fit out and Depreciation 7% building, costs associated with the cleaning, Other LG House Includes a contribution from LGA Procurement of $50,000 and grant revenue from the State utilities and maintenance of LG House and various other costs. 8% 15% 13% Government covering the LGA’s interest payments from the SLGIP program.
148 Frome St Adelaide SA 5000 GPO Box 2693 Adelaide SA 5001 (08) 8224 2000 lgasa@lga.sa.gov.au www.lga.sa.gov.au @LGAofSA Gawler Printed on Grange Offset - PEFC certified
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