GEORGIA TECH BASEBALL - 2023 CHAMPIONS HALL POLICY MANUAL
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
TABLE OF CONTENTS STAFF TO KNOW PAGE 3 2023 BASEBALL PAGE 4 SCHEDULE TICKETS & PARKING PAGES 5-6 CLUB SERVICES PAGES 7-9 GAMEDAY POLICIES PAGES 10-11 CATERING SERVICES PAGES 12-14 STADIUM MAP PAGE 15 2
Staff to know J Batt Jon Palumbo Jim Hall Athletic Director Deputy Athletic Associate VP Director Development Matt Lanier Bobby Holman Megan Payne Director Assistant AD Assist Director Premium Sales Ticketing Fac & Events Christina Whitehead Hospitality Intern Vernon Jones Jr. Hospitality Intern Chelsey Brown Day Prescott Allyson Smith Regional Hospitality Hospitality Manager Hospitality Assist Manager Manager c: 404.904.8323 c: 732.718.7887 e: dprescott@athletics.gatech.edu e: asmith@athletics.gatech.edu 3
TICKETS TICKETS & PARKING Game tickets will become viewable/transferable on your GT ticket account close to the start of the season. Download the tickets to your digital wallet (Apple Wallet or Google Pay). Once tickets are downloaded, cellular date or Wi-Fi will not be required for usage on gameday. We highly encourage that you transfer your ticket and/or parking pass in advance to each member of your party to allow for the easiest entry and access throughout the stadium. Please do not share tickets via screenshot as the QR code may show as a duplicate scan prohibiting entry at the gate or suite entry. On gamedays, tickets will be scanned once at the stadium’s gate entry and again upon arrival to the premium area entrance. TICKET ASSISTANCE For non-gameday ticketing or parking-related questions, contact Matt Lanier (mlanier@athletics.gatech.edu). Ticket resolution (and Will Call) is available beginning 90 minutes (1.5 hours) prior to first pitch at the main ticket box office (at Gate 1). An additional ticket resolution & guest service station is also available outside the stadium at Gate 3 to assist with any questions during the game. PARKING Parking passes will become viewable on your GT ticket account with your game tickets. Upon arrival to Klaus Parking Deck, present your downloaded parking pass through your window or show your provided hangtag to the parking attendant. ADA parking is available near the entrance of the parking deck. All parking areas will open 3 hours before first pitch and close approximately 1 hour after game completion. Parking pass transfer availability will cut off 12 hours prior to the game, contact the Ticket Office for additional assistance (404.894.5447). A limited supply of single-game parking will be available for purchase upon arrival to Klaus Parking Deck. Parking is $5 per event/game. Klaus Parking Deck is located across from Gate 1 at the intersection of Ferst Dr & Cherry St 5
FANGINEERSTM CLUB SERVICES Georgia Tech Athletic Hospitality (GTAH) FANGINEERSTM serve as liaisons between the GTAH Office, the Alexander-Tharpe Fund, GTAA personnel, Proof of the Pudding, custodial/maintenance staff, and all club guests. Identifiable by their gray adidas polos, GTAH FANGINEERSTM further assist in the fulfillment of guest’ requests and ensure proper servicing in all premium seating areas throughout Mac Nease Baseball Park at Russ Chandler Stadium. On gameday, you will find them stationed at the suite level entrance and outside of the Champions Hall entrance. Their gameday responsibilities include: § Greeting and directing guests § Validating tickets and providing wristbands upon entry § Fulfilling club guests’ requests (i.e., custodial and maintenance needs, audio/visual needs, placing in-game food and beverage orders, and providing concierge supplies) § Monitoring premium areas to identify needs (trash removal, food replenishment, etc.) § Relaying messages or feedback to Georgia Tech Athletic Hospitality Managers CLUB AMENITIES Mac Nease Baseball Park at Russ Chandler Stadium club includes the following features & services: FANGINEERTM Access to Teixeira Catering Services Attendant Services Skyline Terrace Unlimited Beer, Wine Unlimited Coca-Cola Private Restroom & Cocktails Products Facilities Digital Programs & Climate Controlled Large High-Definition Rosters Environment Televisions Extra Wide Theater Wi-Fi Access In-Seat Delivery Style Seating 7
GAMEDAY STADIUM ENTRY Club SERVICES The premium access only gate for all club members and guests is at Gate 1 (closest to the Ticket Box Office). However, both Gates 1 and 3 can be used to access Champions Hall. The premium access only gate is only at Gate 1. DIRECTIONS TO SUITE LEVEL From Gate 1: Veer left onto the concourse, head to the bi-level brick building. Prior to entry, present your ticket to the GTAH staff and receive your Champions Hall wristband, then proceed into the lobby and to the right through the class doors to Champions Hall interior Lounge – or – take the stairs to the left up to Level 2 for Teixeira Skyline Terrace. From Gate 3: Walk toward the opening between Sections 9 and 10, then proceed towards the field and veer left once you are inside the seating bowl. Take the stairs between Sections 4 and 5. Head to the right on the concourse to the bi-level brick building. Prior to entry, present your ticket to the GTAH staff and receive your Champions Hall wristband, then proceed into the lobby and to the right through the class doors to Champions Hall interior Lounge – or – take the stairs to the left up to Level 2 for Teixeira Skyline Terrace. CHAMPIONS HALL OPERATING HOURS Champions Hall will open after gates, 60 minutes (1 hour) prior to the scheduled first pitch time and close 15 minutes (0.25 hours) after the game’s conclusion. Between gate open (90 minutes) and Champion Hall open (60 minutes), club members and guests can explore other areas of Mac Nease Baseball Park at Russ Chandler Stadium. Champions Hall may open early for inclement weather at the discretion of GTAH and GTAA staff. 8
ADMISSIONS PROCEDURES club SERVICES All tickets will be scanned and marked (paper tickets only) upon arrival to Champions Hall (in addition to being scanned at the gate). Once scanned/marked by the attendant, the ticket will no longer be valid for club entry and a GTAH FANGINEERTM will provide you with a club wristband immediately. This wristband allows you to leave the club area to visit other areas within the stadium. Your club wristband can grant you access into the suite level upon permission from the suite holder(s). All guests aged three (3) and older will need to have a valid club ticket or wristband for entry. Why is a wristband required?: Throughout our experience, we have found that a wristband system coupled with secure entry points best allows us to protect the exclusivity and the amenities within the premium areas. RE-ENTRY POLICIES For Champions Hall: All club ticket holders and guests must obtain a wristband from a GTAH FANGINEERTM to leave the premium area. Wristbands should not be removed during the game as only one will be provided per ticket. Guests that return with a torn wristband or no wristband will not be permitted access. For the Stadium: There is a no re-entry unto the stadium once leaving through a gate. POST-GAME EGRESS Guests may exit Champions Hall via: § The stairwell alongside the side of Champions Hall (Terrace access stairwell) § The main Champions Hall lobby door 9
CLEAR BAG POLICY Gameday policies Each ticketed attendee, children included, are limited to one large clear bag or one small clutch. For the safety and security of our fans, GTAA requests that all items, including baby supplies, be carried in the approved bags below. The full policy for permitted and prohibited bags are available here. 10
CLUB RULES & REGULATIONS Gameday policies In order to maintain a pleasant environment for all club members and guests, please adhere to the following guidelines: A Champions Hall ticket is required for all individuals aged three (3) and older. Club guests are required to familiarize themselves and their guests with the rules, regulations, policies and procedures for Mac Nease Baseball Park at Russ Chandler Stadium suites. All cocktails must remain in the club area or be discarded, and all beer and wine must be in a cup or can prior to exiting the premium area. Parents or guardians are expected to be able to always provide adequate supervision of their minors. Teixeira Skyline Terrace stairwells may be used for egress only. Mac Nease Baseball Park at Russ Chandler Stadium is a non- smoking facility. This policy includes the interior areas of all suites and bathrooms, as well as the exterior stairwells and concourses. Georgia Teach, GTAA, and GTAA affiliates cannot be held liable for loss or theft of any personal items left in the club between games. All club members and guests must respect the rights of other club members and guests and ensure that all activities conducted in the premium area are done in a thoughtful and courteous manner. Maximum capacity for Champions Hall is 125 11
CATERING SERVICE Catering services Proof of the Pudding is the exclusive caterer for Champions Hall and all Mac Nease Baseball Park at Russ Chandler Stadium suites. All club menus will feature four to five Gameday Selections for all series games + UGA + Auburn, and a special mid-week selection for all non-conference games. The hot and cold dishes will be available from Champions Hall opening until the end of the 7th inning. Desserts will be available until the end of the game. BEVERAGE SELECTIONS Non-alcoholic beverage selections include Dasani bottles water, Coca- Cola, Coke Zero, Diet Coke, Diet Coke, Sprite, Lemonade, Gold Peak Sweet Tea & Gold Peak Unsweet Tea will be unlimited throughout the game. The following alcoholic beverage selections will be available at the Champions Hall Lower Bar (inside CH) until the end of the 7th inning: New Realm Euphonia, New Realm Hazy Like A Fox, New Realm Helluvienna Lager, Stella Artois, Bud Light, Michelob Ultra, Bud Light Seltzer, Joel Gott Cabernet, Joel Gott Chardonnay, Jack Daniels Canned Cocktails, and a rotating Seasonal Cocktail. The following alcoholic beverage selections will be available at the Teixeira Terrace Skyline Bar (rooftop) until the end of the 7th inning: New Realm Euphonia, New Realm Hazy Like A Fox, New Realm Helluvienna Lager, Stella Artois, Bud Light, Michelob Ultra, Bud Light Seltzer, Joel Gott Cabernet, Joel Gott Chardonnay, Beringer Moscato, Stella Rosa Rose, Jack Daniels Canned Cocktails, 2 premium rotating Beers, and 1 rotating Seasonal Cocktail. CLUB MENUS The 2023 food offerings will include a mini-Tailgate Package (available for every non-conference game -- Monday – Wednesday) and four to five additional rotating selections for series games + UGA + Auburn. February menus are included on the following pages. March – May menus will be communicated once finalized at the beginning of each month. 12
Champions Hall will now open 1 hour prior to first pitch Catering services 2.17.23 | Game 1 vs Miami (OH) | First Pitch – 4:00 pm Pretzels & Beer Cheese V Dijon mustard, Doux South mustard, spicy brown mustard Smoked Pulled Chicken Smoked and lightly sauced with cider vinegar BBQ sauce, Doux South pickles, smoked tomato BBQ sauce, Martin’s potato buns Smoked Gouda Mac & Cheese V Smoked paprika, cavatappi pasta Donut Bread Pudding V Salted caramel glaze 2.18.23 | Game 2 vs Miami (OH) | First Pitch – 2:00 pm Market Fresh Vegetable Platter V, GF Celery, carrots, radish, broccoli, cauliflower, heirloom grape tomato, ranch, red pepper hummus 404 Wings GF Fried crispy and tossed in mild house sauce and BBQ sauce, blue cheese, ranch celery Crispy Potato Wedges V, VG, GF Garlic parmesan dip, ketchup, chipotle ranch Assorted Cupcakes V Dutch chocolate, vanilla bean, red velvet 2.19.23 | Game 3 vs Miami (OH) | First Pitch – 1:00 pm Snack Attack! Zapp’s potato chips, freshly popped popcorn, crackerjack, peanuts Italian Grinder Prosciutto, Genoa salami, roasted turkey, provolone, pepperoncini, balsamic aioli Classic Caesar Salad Romaine, shaved parmesan, garlic croutons, creamy Caesar dressing Mini Fruit Tarts V 13
2.24.23 | Game 4 vs Tennessee Tech | First Pitch – 4:00 pm Catering services Market Fresh Fruit Platter V, VG, GF, DF Pineapple, watermelon, cantaloupe, berries Smoked Brisket Burnt Ends Nacho Bar GF brisket burnt ends, queso, jalapenos, sour cream, shredded cheddar, green onion Country Salad V, GF Romaine, cauliflower, broccoli, hominy, heirloom tomatoes, shaved parmesan, croutons, black pepper ranch Christie’s Cookie & Brownie Sampler V Chocolate chip, oatmeal raisin, double chocolate brownie, blondie 2.25.23 | Game 5 vs Tennessee Tech | First Pitch – 2:00 pm Grilled All-Beef Hot Dog Bar Grilled and served with chili, queso, shredded cheddar, diced onion, ketchup, mustard, relish Nueskie’s Bacon Cheeseburger Sliders Nueskie’s famous bacon, aged cheddar, Doux South pickles Granny Smith Apple Coleslaw V, GF Shredded cabbage, honey dressing, slivered Granny Smith apples Donut Bread Pudding V Salted caramel glaze 2.26.23 | Game 6 vs Tennessee Tech | First Pitch – 1:00 pm Market Fresh Vegetable Platter V, GF Celery, carrots, radish, broccoli, cauliflower, heirloom grape tomato, ranch, red pepper hummus Boar’s Head Turkey Club Wraps Boar’s Head smoked turkey, Nueskie’s bacon, herb aioli, lettuce, heirloom tomato Crispy Chicken Tenders Served with honey mustard, BBQ sauce Cheesecake Strawberry compote 2.28.23 | Game 7 vs Long Island | First Pitch – 2:00 pm Hamburger Bar Hamburgers, lettuce, tomato, onion, pickle, sliced cheese tray, traditional condiments Christie’s Cookie & Brownie Sampler V Zapp’s Potato Chips & Dips GF 14
STADIUM MAP 15
You can also read