FOOD WASTE The large-scale consumer study for Germany, Austria and Switzerland - Danone

Page created by Karen Malone
 
CONTINUE READING
FOOD WASTE The large-scale consumer study for Germany, Austria and Switzerland - Danone
FOOD
 July 2021

WASTE
The large-scale consumer study for
Germany, Austria and Switzerland
FOOD WASTE The large-scale consumer study for Germany, Austria and Switzerland - Danone
DANONE UND TOO GOOD TO GO TOGETHER IN THE FIGHT AGAINST
FOODWASTE

    WHAT?

    According to the Food and Agriculture Organisation of
    the United Nations (FAO), 30% of the world's food is                                                                HOW?
    wasted throughout the supply chain, contributing to
    8% of total global greenhouse gas emissions. A total of                                          The test subjects were recruited out of the
    1.3 billion tonnes of edible food is unnecessarily thrown                                      INNOFACT Consumer Panel. A random sample
    away every year, while 135 million people are at risk of                                       of subjects were invited via mail and were able
    severe hunger.¹                                                                                   to participate in an online questionnaire.
                                                                                                        Multiple participation was excluded.
    What is the state of awareness of food waste in
    Germany, Austria and Switzerland? What do consumers                                               In Germany and in Switzerland respectively
    see as the need for action and what measures are                                                n=1000 interviewees participated in the survey
    already being taken? How do Germans, Austrians and                                             via an online questionnaire, in Austria n = 1.014
    Swiss shop their groceries and what do they do with                                                   interviewees were part of the study.
    expired food?
                                                                                                    The study was representative in terms of age,
                                                                            WHO?
    These and other questions are to be answered within                                              gender, region, education and occupational
    the framework of the large-scale food waste country                                             situation and includes only people who are at
                                                                  The study was conducted on
    study.                                                                                            least partly responsible for food purchase.
                                                                behalf of Danone and Too Good
                                                                To Go in June 2021 in Germany,
                                                                    Austria and Switzerland.

                                                                It was carried out by the market
                                                                 research institute INNOFACT.

¹ Source: UN World Food Program, April 2020
FOOD WASTE The large-scale consumer study for Germany, Austria and Switzerland - Danone
RESEARCH
RESULTS
FOOD WASTE The large-scale consumer study for Germany, Austria and Switzerland - Danone
TOP 3 FOOD BUYING FACTORS

       We would like to know which factors matter to you when you shop for food.
       Please rank the criteria listed in order of personal importance from top (most important) to bottom (least important).

DE                                   AT                                                   CH

         taste                                          taste                                                taste
         59%                                            56%                                                  54%

                      attractive
                        price                                       regionality                                           It‘s healthy

                         38%                                           37%                                                  41%
                                                  It‘s healthy                                          attractive
     It‘s healthy
                                                                                                          price
        37%                                          33%                                                   35%
FOOD WASTE The large-scale consumer study for Germany, Austria and Switzerland - Danone
FOOD PURCHASING FACTORS
                       We would like to know which factors matter to you when you shop for food.
                       Please rank the criteria listed in order of personal importance from top (most important) to bottom (least important).

                                                                                             Selection among the top 3 factors

                                                               taste                                                                           59
                                                                                                                                        5456
                                                         it's healthy                                                  33 37 41

                                                     attractive price                                                  3335 38
                                                                                                                                                               The taste is the most important
                                                                                                           24
                                                         regionality
                                                                                                                  28      37                                   purchasing factor in all three
                                                           shelf-life                                   2123 25
                                                                                                                                                               countries.

                                                  portion/pack size                              17
                                                                                                16 19                                                          This is followed with some distance by
                                                    organic product                        14                                                                  the health aspect and an attractive
                                                                                                16 20                                                          price.
                                               low packaging waste
                                                                                           1314
                                                    easy to prepare                        13                                                                  In Austria, regionality and organic
                                                                                         12                                                                    quality play a much greater role than
                     packaging that's as environmentally friendly as                   1011
                                                            possible                    11                                                                     in Germany and Switzerland.
                                                        appearance                    9 11
                                                                                         12                                                               DE   Germans, on the other hand, pay
                                                                                         12
                                                              brand               8                                                                            much more attention to food brands
                                                                                  7                                                                            when shopping.
                       fair working conditions along the value chain              7

                                    resource-saving manufacturing             5 87                                                                        AT
                                                  premium product              567
                                                                              5 7
                                                  low CO2 footprint             6
                                                                                                                                                          CH
                                                                             4 6
                                                              Vegan          4

                                                                        0%      10%               20%           30%      40%      50%     60%       70%

Significant difference from all other countries
DECISION CRITERIA FOR PURCHASING FOOD

                       Please indicate if you agree or disagree with the following statements:
                       (top 2 on a scale of 1 = totally agree and 5 = don't agree at all)

                                                                        DE                            AT                       CH

                    I'm careful not to waste/throw food away.       C                      81%   AC                      87%                75%

      When shopping, I make sure food I buy comes from the                                                                                        Almost 9 out of 10 respondents in
                                                                                    60%          AC                68%                58%
                                                    region.                                                                                       Austria are careful not to waste food
                                                                                                                                                  and make sure food comes from the
        I keep a shopping list and stick to it for the most part.   C                62%         C               64%                  54%
                                                                                                                                                  region – significantly more than in
                                                                                                                                                  Germany and Switzerland.
    I prefer to buy smaller quantities to avoid food going bad.     C                61%                         60%                  56%

                                                                                                                                                  And additionally, Austrians are usually
        I make sure that minimum packaging has been used.           C              56%           C               59%                46%           slightly more aware when it comes to
                                                                                                                                                  sustainability aspects.
           I am willing to pay more for food if it's sustainable.                  52%           AC           58%                    49%
                                                                                                                                                  The Swiss are much less likely to pay
                                                   I buy ahead.                49%               AC          57%                    46%           attention to the fact that there is
                                                                                                                                                  minimum packaging and no plastic is
          When buying food, I look for sustainable packaging.                  49%               C           52%                    47%           used.
    When shopping, I make sure that food is not packaged in
                                                                    C          47%               AC          53%                    43%
                                                    plastic.
When buying food, I pay attention to sustainability seals such                                   AC
                                                                             41%                           48%                      42%
  as e.g. (EU) organic seal, Demeter and the blue angel, etc.

        I prefer to buy larger quantities to save on packaging.              38%                 AC        44%                  35%

  I don't plan my shopping, but prefer to buy spontaneously.             28%                           34%                      32%

A, B, C Significant difference among single countries                    Significant difference from all other countries
86
  Of those surveyed
 in in D-A-CH region
consider food waste
   to be a major or
very major problem
     – women tend
    to be even more
 concerned than men.
PROBLEM OF FOOD WASTE IN MY COUNTRY

                         How big would you rate the problem of food waste here in the country?

                                                                                                 In Germany and Austria, about 85% of
                                                                                                 respondents consider food waste a
                                                                                                 (very) big problem in their country.

                                                                                                 In Switzerland, the problem is
                                                                                                 considered to be much less severe
                                                                                                 (78% top 2).

                                                                                                 Women rate foodwaste as a bigger
                                                                                                 problem than men (especially in
                                                                                                 Germany and Austria).

Significant difference from all other countries
IMPACT OF FOOD WASTE ON THE ENVIRONMENT
                    How big do you estimate the impact of food waste on various environmental aspects (e.g. Climate)?
                    (Top 2 on a scale from 1 = Very big impact to 5 = Very small impact)

    Almost two thirds of Germans
       consider the impact on the          DE                                                                            About two thirds of the respondents
     environment to be (very) big.                                                                                       in Austria and Germany consider the
                                                                                                                         impact of food waste on various
                                                                                                                         environmental aspects to be (very)
                                                           63%                                                           high.

                                                                                                                         In Switzerland, the figure is just under
                                                                                                                         60% (and thus significantly lower than
                                                                               About as many Austrians as                in Austria).
                                                                        AT     Germans rate the impact on
                                                                               the environment as (very) big.           "Food waste has a (very) big impact on
                                                                                                                           various environmental aspects"
             In Switzerland, the impact
on the environment is estimated to be           CH
    significantly lower than in Austria.
                                       .
                                                                        66%
                                                     59%
IMPACT OF FOOD WASTE ON THE ENVIRONMENT

                        How big do you estimate the impact of food waste on various environmental aspects (e.g. Climate)?

                                                                                                                            About two thirds of the respondents
                                                                                                                            in Austria and Germany consider the
                                                                                                                            impact of food waste on various
                                                                                                                            environmental aspects to be (very)
                                                                                                                            big.

                                                                                                                            In Switzerland, the rate is just under
                                                                                                                            60% (significantly lower than in
                                                                                                                            Austria).

Significant difference from all other countries
45
of the respondents
     consider it
unethical to waste
        food.
PROBLEM OF FOOD WASTE

               What do you make of the food waste problem?

                                DE           AT           CH

                                                                       45% of respondents state that it is
It is ethically unacceptable                                           ethically unacceptable to waste food,
                                       45%          40%          40%
                to waste food                                          another 35% complain about the
                                                                       waste of environmental resources.

                                                                       Almost one in five sees the problem of
 Environmental resources
                                     35%            40%        38%     food waste primarily as producers
             are wasted
                                                                       and manufacturers wasting
                                                                       resources.

         Producers and
manufacturers’ resources         18%          18%          19%
             are wasted
83
of respondents think
  it is important to
take personal action
 against food waste.
PEOPLE AND INSTITUTIONS FOOD WASTE PREVENTION

              How important is it to you that the following institutions and people try to avoid food waste or take action against food waste?

                                                                                                                    In all countries, the respondents agree
                                                                                                                    that the responsibility is a shared one.

                                                                                                                    On the one hand, it is important to the
                                                                                                                    participants that they themselves try
                                                                                                                    to avoid food waste. On the other
                                                                                                                    hand, they also see a responsibility on
                                                                                                                    the part of food retailers and
                                                                                                                    restaurants.

                                                                                                                    In Switzerland, almost all individuals
                                                                                                                    and institutions are considered to have
                                                                                                                    a significantly lower level of
                                                                                                                    responsibility, while Austrians tend to
                                                                                                                    rate almost all of them as having a
                                                                                                                    significantly higher level of
                                                                                                                    responsibility.

Significant difference from all other countries
ACTIVE COMMITMENT AGAINST FOOD WASTE

                   In your opinion, to what extent are the following institutions and people actively doing something about food waste or to what
                   extent are these institutions and people trying to avoid food waste?

                                                                                                              74
                                      Myself                                                                       77
                                                                                                   61

                                                                                      52                                                  When it comes to active prevention of
          Other people in my household                                               51
                                                                                                                                          food waste, respondents in all three
                                                                                    50
                                                                                                                                          countries see themselves as the most
                                                                                   47                                                     committed (in Switzerland, however,
  Friends/acquaintances/other relatives                                                 51
                                                                            36                                                            this is significantly lower than in
                                                                            35                                                            Germany and Austria).
           Agriculture as food producers                                    35
                                                                           33
                                                                                                                                          This is followed by other people in
                      The food retail trade
                                                                     26
                                                                     26                                                                   the household or people from the
                                                                      27                                                                  circle of family and friends.
                                                                      27
   Food service (also catering, canteens)                           25                                                                    About a third think that agriculture is
                                                                    25
                                                                                                                                          actively doing something and more
                                                                     25                                                              DE   than a quarter ascribe an active role
                        Colleagues at work                          24
                                                                      26                                                                  to the food retail trade against food
                                                                    23
                                                                                                                                          waste.
    The industry as food manufacturers                             22
                                                                    23                                                               AT
                                                                22
                                  Employers                    21
                                                                 23

                                                              19                                                                     CH
                                  Legisla tors                 21
                                                              19

                                                  0%   10%   20%     30%    40%   50%        60%        70%   80%       90%   100%

Significant difference from all other countries
49
of the respondents in
  the D-A-CH region
   would like to see
    information on
packaging that better
  explains the best-
      before date
MEASURES TAKEN BY FOOD PRODUCERS

What would you like companies that make, process or distribute food to do to motivate others to fight food waste?

                                                                                                    In Germany, especially, respondents
                                                                                                    would like to see better explanations
                                                                                                    of best- before on food packaging,
                                                                                                    but in Austria, too, more than half of
                                                                                                    the respondents would support a
                                                                                                    better explanation of the Best Before
                                                                                                    Date.

                                                                                                    Around one in two people in all three
                                                                                                    countries would like all processes
                                                                                                    within a company, and with all
                                                                                                    players involved, to be adjusted to
                                                                                                    minimise food waste, as well as an
                                                                                                    explanation and tangible
                                                                                                    information to customers through
                                                                                                    appropriate info-literature.
AVERAGE FOOD THROWN WAY PER WEEK

                Please estimate: how much food do you throw away on average in a week, apart from the skins of fruit etc., Or parts that are
                not edible?

                                                                                                                     The majority of respondents throw
                                                                                                                     away 1-2 handfuls of food a week,
                                                                                                                     15% even 3-5 handfuls.

                                                                                                                     However, a quarter of respondents do
                                                                                                                     not throw any food away.

Significant difference from all other countries
PERCENTAGE OF FOOD THROWN AWAY PER YEAR
                        Did you know that globally, a third of all food is thrown away and in Germany/Austria/Switzerland, 6.7 million/521,000
                        thousand/1.9 million tonnes annually? Please indicate, in your estimate, what proportion of food waste is avoidable in
                        Germany/Austria/Switzerland.

Food thrown                                                        Estimate of the
away per year:                                                     avoidable food waste
                                                                   per year:
                             6,7 mio.                                                                                         In all three countries, respondents
                                                                                                                              estimate that the disposal of around
                              tonnes                                                            47%                           half of the food thrown away could

                              (56%)                        521k                                                               have been avoided.

                                                          tonnes                                                              This means that the estimate is below
                                                                                                                              the actual value of food thrown
                                                           (52%)                                                              away.

  DE
                                      1,9 Mio.                                                            48%
                                      tonnes                                              51%
  AT
                                       (67%)

  CH

        Significant difference from all other countries
Respondents
 mainly throw
 away BREAD,
   FRUIT and
 LEFTOVERS of
prepared food.
DISCARDED FOOD BY CATEGORY

            Please indicate how often the various product groups are thrown away or disposed of in your household.
            (At least occasionally on a 5-point scale from Frequently to I don't buy it)

                                                                                                               Most often, fruit, bread and leftovers
                                                                                                               from food already prepared are
                                                                                                               thrown away at home, but this is far
                                                                                                               less common in Switzerland than in
                                                                                                               Germany and Austria.

                                                                                                               The Swiss are also significantly less
                                                                                                               wasteful when it comes to disposing
                                                                                                               of dairy products (including cheese)
                                                                                                               and sausage products.

                                                                                                               Canned goods, vegetables and alcohol
                                                                                                               are the least likely to be thrown away.

Significant difference from all other countries
MAIN ROLE PLAYED BY THE BEST BEFORE DATE IN THE
                THROW-AWAY DECISION
                 For which of these product groups does the best before date play a major role when you decide
                 to throw something away or not?

                                                       DE             AT                 CH

             Meat and Sausages                                 57%                53%               55%

Eggs/egg-containing products                                  50%                43%               49%

                                                                                                                 Across all countries, around 55% of
Dairy products (such as yogurt                                49%                46%               46%           respondents state that the best
         and curd cheese, etc.)                                                                                  before date plays the main role in the
                                                                          17%                                    decision whether to throw away meat
                Bread and pasta                         24%                              13%
                                                                                                                 and sausage products.
  Other refrigerated ready-to-                          22%               15%                16%                 For half of the Germans and Swiss, the
                 eat products
                                                                                                                 best before date is also the main
               Spreads (e.g. jam)                      15%                19%            12%                     criterion for eggs, while in Austria it is
                                                                                                                 the main factor for only 43%. Almost
                                                                                                                 one in two respondents uses the best
                Juices/beverages                       16%            12%                    16%
                                                                                                                 before date as a guide when deciding
                                                                                                                 whether to throw away dairy
                Sweets & snacks                    10%               7%                 7%                       products.

                              Other               3%                 1%                 2%

     Best before date doesn't                                              25%
                                                        22%                                  20%
                      matter

     Significant difference from all other countries
REASONS FOR THROWING AWAY FOOD

How often do the following reasons apply to you when throwing food away?
(At least occasionally on a 4-point scale from Frequently to Never)

                                                                           The most common reasons for
                                                                           throwing away food are spoiled
                                                                           products (much less common in
                                                                           Switzerland), uncertainty about
                                                                           freshness/edibility of the product or
                                                                           that the product no longer looks
                                                                           appetising.

                                                                           In Switzerland, all reasons tend to be
                                                                           given or are given significantly less
                                                                           often.
THROWING AWAY DAIRY PRODUCTS/PLANT-BASED
                           MILK ALTERNATIVES
                           HOW OFTEN DO THE FOLLOWING REASONS APPLY TO YOU WHEN THROWING AWAY DAIRY PRODUCTS AND PLANT-BASED MILK
                           ALTERNATIVES? (At least occasionally on a 4-point scale from Frequently to Never)

                                                                                                              At least an occasional reason

                                  I'm not sure whether the product is still fresh/edible                                               40    45

                   The products went off too quickly (e.g. fruit/vegetables and meat)                                                       43
                                                                                                                                 34
                                                 The best before date (BBD) has expired                                           34
                                                                                                                               31
                                                      It doesn't look appetising anymore                                        32
                                                                                                                          27
                                    Forgot about the products or lost track of the BBD
                                                                                                                         26 29
            The products were already off/spoiled or damaged when I bought them                                         24
                                                                                                                          27                                            The most common reasons for
                                                                                                                           27                                           throwing away dairy products or
                                            Cooked too long (and don't want to save it)                            22                                                   plant-based milk alternatives is
                                            When shopping, I don't look at the shelf life                          22
                                                                                                                        25                                              uncertainty about
                                                                                                                        25                                              freshness/edibility, products have
                                                       I didn't store the product properly                        21                                                    gone bad/spoiled too quickly or that
                                               Bought too much/got the quantity wrong                              22
                                                                                                                     24                                                 the best before date has expired.
Bought product because it was on offer (and not because needed or planned to buy)                                 20 23                                                 Here, too, the reasons are given less
                                                       I don't like the product (anymore)                           23                                                  frequently in Switzerland (in certain
                                                                                                             18                                                    DE   cases to a significant degree).
                                                        I received food/products as a gift                    18 23
                                               I want to make space/clear out the fridge                        20
                                                                                                               19
                                                        I bought the products by mistake
                                                                                                             17
                                                                                                                 22                                                AT
                                                             No ideas how to cook with it
                                                                                                            17 22
                      No longer season-relevant (e.g. Christmas cookies/chocolates)
                                                                                                            16 20
                                                                                                                                                                   CH
                                                                          Something else          4
                                                                                                  3

                                                                                             0%       10%   20%          30%         40%         50%   60%   70%

               Significant difference from all other countries
TOP 3 - MEASURES AGAINST FOOD WASTE

             Which of the following possible measures would personally help you to throw away less food? Multiple answers possible.

Significant difference from all other countries
MEASURES AGAINST FOOD WASTE

            Which of the following possible measures would personally help you to throw away less food? Multiple answers possible.

                                                                     More specific information on the subject of food waste ...                                                                        39
                                                                                                                                                                                                                44
                                                                                                          ... from food retailers                                  20
                                                                                                                                                                     21
                                                                                                        ... from manufacturers                                       21
                                                                                                                                                                   19
                                                                                                          ... through the media                                       22
                                                                                                                                                              17
                                                                                                 ... from government agencies                                1618

                                                                                               ... from campaigns/associations                          12
                                                                                                                                                             15
                              Simplified donating food to charitable organisations such as food banks or food sharing centres                                                                     37
                                                                                                                                                                                     29
                                                                                                                                                                                                            x
                                   Special packages when shopping that offer food with a short sell-by date at reduced prices                                                          31        36
                                                                                                                                                                                            32
                                                                                        Tips for optimal storage of the product                                                                  35

                                                             Instruction on the product, explaining how to check the shelf life                                                           32
                                                                                                                                                                                     29
 Larger range of different packs/portion sizes of products, to be able to buy the quantity needed in a more targeted manner                                                             31
                                                                                                                                                                                     29
                                                      Better information about the best before date: should be less "binding"                                                           31
                                                                                                                                                                           24
                                                                                       Tips and recipes for using leftover food                                                 26        32

                                                             Better information about the shelf life of various product groups                                                        30                                   DE
                                                                                                                                                                                27
                                                                           Larger printing of the best-before date on products                                                    29
                                                                                                                                                                    20
          Packaging material at the supermarket for better packing of delicate fruit and vegetables during transport (to avoid
                                                                                                                                                                    2022
                                                                                                  damage/transport damage)
                                                                                                                                                                     20
                                                                                                                                                                                                                           AT
        Larger range of products that are already packaged in individual portions (e.g. 5x a portion of liver sausage in a pack)                                  18
                                                                                                                                                          14
                                                            Digital aids and solutions (e.g. apps and smart home applications)                              15
                                                                                                                                                       1113
                                                                                None of these measures would really help me                       9                                                                        CH
                                                                                                                                         2
                                                                                                                Something else               3

                                                                                                                                    0%           10%          20%               30%               40%                50%

Significant difference from all other countries
PERSONAL MEASURES TO FIGHT FOOD WASTE

To what extent do you take the following measures in your household to reduce the amount of food you throw away?

                                                                                                 Correct storage of food, eating of
                                                                                                 leftovers and the targeted purchase
                                                                                                 of planned meals are the most
                                                                                                 common measures to reduce food
                                                                                                 waste in the domestic sector.

                                                                                                 Smart solutions or the donation of
                                                                                                 food to sharing centres are used the
                                                                                                 least and scored 25-30% each.
EVALUATION OF THE STATEMENTS ON THE BBD/USE BY DATE

                            Please indicate whether you think the following statements regarding the best before date (BBD) and the use by date are
                            correct or incorrect. (Totals > 100% possible due to rounding differences)

                                                                                       DE                                      AT           CH

  By definition, the best before date (BBD) indicates the point in
         time up to which the manufacturer guarantees that the
  unopened food will retain its specific properties, such as smell,                89%           11%                         89%    11%   86%    14%
                    taste and nutritional value, if stored correctly.
   By definition, the best before date (BBD) indicates the point in
 time up to which the manufacturer guarantees that the opened
   food will retain its specific properties, such as smell, taste and              44%           57%                         41%    59%   47%    53%   While the definition of the best before
                                 nutritional value, if stored correctly.                                                                               date is widely known, there are
                                                                                                                                                       significantly greater difficulties with
 The use by date gives a non-binding point in time by which it is                                                                                      the assessment of the other
                                                                                   64%           36%                         66%    34%   65%    35%
                      recommended the food should be eaten.                                                                                            statements and an increased need for
                                                                                                                                                       information among consumers in the
                                                                                                                                                       three countries.
The use by date indicates the last day on which the food can still
                                              be sold and eaten.                   39%           62%                         36%    64%   41%    59%

     The BBD is specified for particularly perishable and delicate
                                                                                   52%           48%                     49%        51%   59%    41%
                 foods - for example minced meat or fresh fish.

     The BBD is specified for particularly perishable and delicate
                 foods - for example minced meat or fresh fish.                    69%           31%                     68%        32%   74%    27%

     Statement is correct            Statement is not correct              Significant difference from all other countries
EVALUATION OF THE STATEMENTS ON THE BBD/USE BY DATE

                Which criteria do you use to decide whether food is still edible?

                                                                                                                           80
                                                I smell it.                                                                81
                                                                                                                          78

                                                                                                                        74                  Around 80% of all respondents check
                                 I look at the product.                                                                  77
                                                                                                                   70                       the edibility of food by smelling it.

                                                                                                              62                            Around three quarters of respondents
                                                      I try it.                                             59                              xx
                                                                                                       55
                                                                                                                                            in Germany and Austria and 70% in
                                                                                                                                            Switzerland primarily check the
                                                                                                            60                              product appearance.
               I check the best before date (BBD).                                                          61
                                                                                                       55
                                                                                                                                            Around 60% (55% in CH) try the food
                                                                                                     51
                                                                                                                                            or check the best before date.
                                     I feel the product.                                               54
                                                                                                45                                          Feeling the food is used by around
                                                                                                                                            one in two people as a test method.
         I think about how long ago I bought the                                     28                                                DE
                                                                                     28
                                        product.                                   25
                                                                                                                                            The Germans are a bit more
      If, in my opinion, it has been stored in the                            14
                                                                                                                                       AT   courageous when it comes to tasting
refrigerator or elsewhere for too long, I throw it                          12
                                                                            11                                                              than the Austrians and Swiss.
             away more or less without checking.
                                                                       1
                                        Something else                 1
                                                                        2                                                              CH
                                                                  0%         20%          40%         60%               80%     100%

    Significant difference from all other countries
BEHAVIOUR WHEN THE BEST BEFORE DATE HAS EXPIRED 1

                 How do you behave if the best before date (BBD) has expired by three days, but the product still looks fresh and good
                 on the outside?

  I no longer eat the product, but I ask                    13
                                                             13
                                                                                                                   15
                                                                                                                    16
     another person if they still want it.                  12                                                    12

        I'll ask another person for their                          22
                                                                   21
                                                                                                                           30
                                                                                                                            32
                             assessment                           20                                                      28
                                                                                                                                                               Fruit and vegetables are used as
                                                                                  56                                                  49                       quickly as possible if they still look
 I will eat it/use it as soon as possible.                                        56                                                  49                       good.
                                                                                 54                                                  47

I smell it or try the product to decide if                                     49                                                      55                      In the case of sausage/meat, cheese
                                                                                 52                                                     56                     and dairy products, edibility is first
                            it's still good                                   46                                                      51
                                                                                                                                                               tested by smelling and tasting and
                                                            11                                                            26                                   the food is then used as soon as
                 I throw it away (mostly).                  11
                                                            11                                                         21
                                                                                                                         25                               DE   possible.

                                                        2                                                3                                                     Sausage products are most likely to
                                        Other           2                                                3
                                                                                                                                                               be thrown away out of the 4
                                                        2                                                4
                                                                                                                                                          AT   categories.
                                                            12                                               6
    I don't check the best before date.                      14                                              7
                                                             15                                               8

      I do not buy any products in this                 4                                                    6                                            CH
                                                        4                                                     8
                             category                   5                                                         10

                                                   0%       20%         40%     60%    80%   100%   0%            20%          40%     60%   80%   100%

     Significant difference from all other countries
BEHAVIOUR WHEN THE BEST BEFORE DATE HAS EXPIRED 2

                How do you behave if the best before date (BBD) has expired by three days, but the product still looks fresh and good
                on the outside?

  I no longer eat the product, but I ask                            14                                                        12
                                                                   13                                                         13
     another person if they still want it.                         12                                                         12

        I'll ask another person for their                                 25                                                          26
                             assessment
                                                                          25                                                          27                                       Fruit and vegetables are used as
                                                                         23                                                          24
                                                                                                                                                                               quickly as possible if they still look
                                                                                        53                                                        52                           good.
 I will eat it/use it as soon as possible.                                             49                                                         51
                                                                                     45                                                      45
                                                                                                                                                                               In the case of sausage/meat, cheese
I smell it or try the product to decide if                                                   59                                                         60                     and dairy products, edibility is first
                                                                                              61                                                        61
                            it's still good                                             54                                                         55                          tested by smelling and tasting and
                                                                                                                                                                               the food is then used as soon as
                                                                   13                                                          17                                              possible.
                 I throw it away (mostly).                         13                                                          16                                         DE
                                                                   13                                                           17
                                                                                                                                                                               Sausage products are most likely to
                                        Other
                                                           2
                                                           3
                                                                                                                     3
                                                                                                                     2
                                                                                                                                                                               be thrown away out of the 4
                                                           3                                                         3                                                         categories.
                                                                                                                                                                          AT
                                                               8                                                         6
    I don't check the best before date.                        7                                                         7
                                                                 10                                                       8

      I do not buy any products in this                    4                                                         4                                                    CH
                                                               7                                                      6
                             category                          7                                                     5

                                                      0%           20%         40%     60%         80%   100%   0%            20%      40%        60%        80%   100%

    Significant difference from all other countries
34
  of respondents
 would follow the
Past-my-date note.
EVALUATION OF THE SHELF LIFE OF PRODUCTS

             How do you rate the shelf life of a product when you see something like this next to the BBD?

                                       DE              AT          CH

I follow the recommendation
   and look, smell and try the              72%             74%          73%
                     product.
                                                                                                             Three quarters of the surveyed
                                                                                                             respondents in the respective
  I ignore most of the things
                                   15%             14%             12%                                       countries would follow the
    written on the packaging.
                                                                                                             recommended printed date and test
                                                                                                             the product through appearance,
 I still throw it away because                                                                               smell and taste.
     the product has gone off
    after the best before date    3%              3%              4%
                                                                                                             Around 15% would ignore information
                   has expired.                                                                              like this on the packaging, while
                                                                                                             around 3% of those surveyed would
      I don't know/I can't say                                                                               still throw away the product because
                       exactly     11%            9%              10%                                        the best before date has expired.
SHELF LIFE THROUGH PACKAGING
                                                                               In all three countries, around half of
                                                                               the respondents prefer significantly
                                                                               more unpackaged products without
Which of the following statements do you tend to agree with in this context?   packaging waste and accept that the
                                                                               food may not keep that long.

                                                                               By contrast, significantly more Swiss
                                                                               people prefer packaged products,
                                                                               which may therefore have a longer
                                                                               shelf life.
SOCIO-
DEMOGRAPHICS
SOCIO-DEMOGRAPHICS

            ALL RESPONDENTS; DE N = 1,000, AT N = 1,014, CH N = 1,000.

                          Gender                                                        DE                                                             Age

50     49    51          50    51      49
                                                                                        AT                         23 32 29      22 24 23         15 17 14
                                                                                                                                                                 28 18 21
                                                                                                                                                                                   13 9 13
                                                    0,2    0,2     0,3

      Male                    Female                      Other                                                   16-29 years   30-39 years      40-49 years     50-59 years       60-69 years
                                                                                        CH

                                                                                   Profession

        66 62           62 57
              52              49
                                            4   6   4            14 12 26    12 10 22        2     1   4      2    7   4        6   9   6          3    3    5       8   8     8

     I work full time. I am employed        I am self-     I work part time. I am employed      I am self-   I am currently     I am retired/a        I am a          Student (full-
                                            employed                                            employed      unemployed           pensioner      housewife/stay-        time)
                                                                                                                                                     at-home
                                                                                                                                                     husband
SOCIO-DEMOGRAPHICS

              ALL RESPONDENTS; DE N = 1,000, AT N = 1,014, CH N = 1,000.

                                Net household income

                                                                                                              Children in the household
                             15 18        21 17        28 24    21 22
   6 7            9 13                                                      1 1
                                                                                          70 72 70
           1,000 to € 1,500 to € 2,000 to € 2,500 to € 3,800
Less than                                                                 Rather                             17 18 18
          less than less than less than less than      and                                                                     10   8   11         2    2   2
 € 1,000                                                                  not say
           € 1,500   € 2,000    € 2,500    € 3,800   higher
                                                                                                           Yes, one child Yes, two children
                                                                                                                                                Yes, three or
                           21        16                                      19               No          under 18 years of under 18 years of
    4         13                                  12       11      4                DE                          age               age
                                                                                                                                                more children
                                                  between
          between between between between CHF
Up to CHF                                                 over CHF
          CHF 2,000 CHF 4,000 CHF 6,000 CHF 8,000 10,000
1,999
          and 3,999 and 5,999 and 7,999 and 9,999 and
                                                          15,000                    AT
                                                  14,999

                                 Marital status
                                                                                    CH                        People in the household

    41 32 35                                                                                              40 36 37
                            21 27 25                               28 32 30                22 24 22                      19 19 19
                                                  10   9   11                                                                           15 14 17        5 7 6

                          Not married, but                                               1 person (just                                                5 and more
                                                  Divorced or                                             2 people       3 people       4 people
        Married          in one household                               Single              myself)                                                      people
                                                   widowed
                          with one partner

  All respondents are responsible for grocery shopping.
SUMMARY
Relevance of Food Waste when Grocery shopping

The main buying factors whey buying groceries are taste, healthy foods and attractive price.

In Austria, there is greater emphasis on regionality and organic products, while the price factor is
slightly less relevant.

When shopping, Austrians are much more likely than Germans and the Swiss to take care that no
groceries are thrown away later.

            Assessment of food waste and its impact on the environment

In Germany and Austria, food waste in their own country is rated significantly higher than in
Switzerland – 85% of respondents there feel it is a very big problem, while in Switzerland only
78% think so. About two thirds of respondents in Austria and Germany and almost 60% in
Switzerland rate the impact of food waste on various environmental aspects as (very) big. Less
than 5% believe that food waste has no impact on the environment at all. Around 40% of those
surveyed consider it ethically unjustifiable to throw away food and state that this is a waste of
environmental resources.

In all three countries, around half of the respondents prefer significantly more unpackaged
products without packaging waste and accept that food may be kept for a shorter time. Only
one in four would prefer longer shelf life through packaging (this proportion is highest in
Switzerland).
Food waste prevention: responsibility vs. actual commitment

In all countries, respondents see themselves as responsible for avoiding food waste. The
correct storage of food, eating leftovers and targeted purchasing of planned dishes are the
most common measures to reduce food waste in the private sphere. Smart solutions or passing
on food to food sharing stations are used least often, at 25-30% each.

In addition to the importance of their own role, the respondents also see responsibility on the
part of food retailers, restaurants/caterers/canteens and industrial food producers. Austria
rates the importance of preventing food waste among individuals and institutions (in some
cases significantly) higher than Germany and Switzerland. The Swiss indicate a significantly
lower level of responsibility among almost all responsible persons/institutions.

When it comes to actual, active commitment against food waste, the respondents also see
themselves first and foremost. This is followed by people in their own household and their
circle of acquaintances/friends, who are all seen as having a greater commitment to combating
food waste than agriculture, food retailers, industrial manufacturers and the legislator. In a
country comparison, the Swiss rate their own commitment and that of friends/acquaintances
somewhat lower.
Starting points/aids for avoiding food waste

In all 3 countries, a need for more specific information on the subject
of food waste is perceived (e.g.. from the food trade, manufacturers
and the media, etc.). In Germany and Austria, the second most common
wish expressed is for food to be donated to charitable organisations
more easily. Other important starting points in all 3 countries are the
discounted sale of food with only a short best before date, as well as
tips for storing food in the best way.

Most of the respondents would like the industry to provide (better)
information on packaging that better explains the best before date to
avoid food waste at home. Additionally (in addition to general
information services on the subject) company processes and
cooperation with other players should be set up in such a way that
food waste is reduced to a minimum.
Quantity and type of food waste

On average, the respondents in each of the 3 countries estimate that around half of the food that is
thrown away should not have been thrown away or this could have been avoided.
Almost 30% of those surveyed state that they do not throw away any food at all. However, most
respondents (around one in two) throws away 1-2 handfuls of food (apart from discarded inedible parts,
etc.) in an average week.
Typically, fruit, bread and leftovers from prepared food and vegetables are thrown away. However,
around a quarter of those surveyed also throws at least occasional dairy products away, including cheese
and meat/sausage products. In a country comparison, however, the Swiss are somewhat more cautious
and state that they throw away these five most frequently discarded food categories much less frequently.

The most common reason for throwing them away is that the products go bad or spoil too quickly and
uncertainty regarding edibility and an unappealing appearance. For dairy products and plant-based milk
alternatives, an expired best before date is also one of the main reasons.

           Criteria for checking the shelf life

Around 80% of those surveyed smell food to check whether it can still be kept and at least 70% in each
country check the product primarily visually. Around 60% try the food or check the best before date.
These procedures (smelling, looking and trying) are also used especially when a food has already exceeded
its best before date. Expired food is also used as quickly as possible.
With the relevant wording “Often good for longer” on the packaging of food, almost three quarters of the
respondents would follow the recommendation and check the food again using the various senses.
BBD and use by date

The best before date plays a key role, especially for meat/sausage products, eggs/egg products
and dairy products, when deciding whether a food should be thrown away. In Germany, the
best before date plays a much greater role for bread/pasta and cold cabinet ready-to-eat
products that need to be refrigerated than in Austria and Switzerland. Austrians rely much more
heavily on the best before date for spreads.

Regarding the best before date and the use-by date, there still seems to be a need for
information in all 3 countries. Most of the respondents are aware that the best before date
indicates that the manufacturer guarantees that the unopened food will retain its specific
properties if stored correctly by this date. However, more than 40% wrongly assume that the
manufacturer's guarantee also applies to an opened food item. In addition, around half of the
respondents in DE and AT and even just under 60% of the Swiss believe that the best before
date applies to particularly perishable foods, which is, however, the function of the use by date.

About 70% of those surveyed know that the use by date is mandatory for particularly perishable
and sensitive foods. However, there is a great deal of uncertainty about the meaning of the
date and there is still room for clarification. Almost two thirds assume that it is a non-binding
point in time by which the food should be eaten, although it is the last day on which it can be
eaten.
July 2021

Study conducted by
INNOFACT AG Research & Consulting
Neuer Zollhof 3
D-40221 Düsseldorf

Press Contacts

Danone Germany                      Danone Austria               Danone Switzerland
Dr. Susanne Knittel                 Sigrid Eckhardt              Philippe Aeschlimann
susanne.knittel@danone.com          sigrid.eckhardt@danone.com   philippe.aeschlimann@danone.com
+49 (0) 160 97243025                +43 (0) 67 688 211 215       +41 (0) 44 306 40 81

Too Good To Go Germany              Too Good To Go Austria       Too Good To Go Switzerland
Johanna Paschek                     Stefanie Krenn               Jessica Jocham
jpaschek@toogoodtogo.de             skrenn@toogoodtogo.at        jjocham@toogoodtogo.ch
+49 (0) 179 4265988                 +43 (0) 67 688 832220        +41 (0) 76 230 52 93
You can also read