FALL 2018 BILLS ARE READY IN MYKU NOW - DUE DATE AUGUST 3, 2018 - KUTZTOWN UNIVERSITY

Fall 2018 Bills are ready in MyKU now – Due Date August 3, 2018
                                www.kutztown.edu/studentaccounts
                                      Detailed Information
Why am I getting this email?
A bill (invoice) is ready in MyKU for all students who have any financial activity on their account (charges
OR payments). We don’t mail bills – you must view them in MyKU. Bills may show an amount due or a
zero balance (due to a recent payment or pending aid). We encourage all students to take a moment and
log into MyKU and view the account to see if the activity is what they expected and to see what they owe.
The amount due is due by the originally assigned due date. We only email KU email accounts to notify
about the bills. Review this email and then call us with any additional questions – we are happy to help!

NOTE: To keep course schedules, room assignments and meal plans – students must pay their bill and
make their Intent to Attend (checkbox and SAVE below the schedule on the Student Center).

How often do you bill?
We bill at the beginning of each month when there is activity on the account. During certain times of the
year, such as FALL or SPRING billing, we will do a few extra bills to help grab changes in aid and
charges (i.e. changing course-load, locations, housing options, meal options). Spring billing occurs online
in November.

Where exactly is my bill?
MyKU > Student Center > Finances Area > drop down choose Charges Due. Scroll down and you will
see your invoice/bill history. Click on the View Invoice link to open the pdf document and view it. This is
what you want to upload to a 529 plan if using one (send us the confirmation page)!

What is included on the bill?
Fall 2018 enrolled credits, as well as room and meal plan assignments on campus (we do not bill for off
campus housing options). Changes to any of these items can change the balance due. Aid may also be
adjusted after Add Drop if the enrollment decreases to part time (less than 12 credits for an
undergraduate student); or for many other reasons. Prior semester and session charges are discussed
farther below. Undergraduates (12-18 credits is the same cost) Graduates (per credit only)

How much do I personally owe?
The bill shows the individual charges and any anticipated aid you may be expecting. The Ending
Account Balance is what you owe. You can also see a real time summary of this on the student center
in the Account Summary part of the Finances area. This shows the amount You Owe KU, less any
pending or anticipated aid, and a Conditional Balance Due. All amounts due can change based on
charges and aid eligibility. Keep an eye on it. The Account Summary totals are real time and most
current. For Financial Aid information – see below.

How can I make a payment?
Payment Options
MyKU > Student Center > Finances Area click on Make a Payment button and proceed.
Fees may apply based on payment option selected.

    •   Online in MyKU – credit card (fee applies) OR E-check (free unless returned for any reason)
    •   In person at the office – Cash or check
    •   By Mail – check (allow for 1 week to arrive and post).
    •   529 plan / TAP account – submit your bill and request to your college savings plan for
        withdrawal of funds – request the funds get mailed to us to pay the bill. Scan and email the
        confirmation page to us so we can code the account (you can fax as well if you prefer 610-683-

4674). We will code the account Classes Safe if the amount requested satisfies the bill since you
        can’t control the source mailing the check.

Financial Aid and other Funding Options are listed below.

When is the bill due?
Fall 2018 charges are due August 3, 2018. Students who register late will want to view their charges in
the Charges Due section to see their assigned due date. Late Registrants should expect a bill due date
approximately 2 weeks from registration date. Housing and meals may be due before you register for
classes if you are a late registrant.

What happens if I don’t pay my bill?
Non-payment of any charges due may result in course removal, late fee assessment, as well as
registration and transcript/diploma holds.
*Several criteria is reviewed before making this major decision at KU. If this happens to you, you may be
able to re-register for new courses, new room or meal plan upon successful prepayment of the balance
due that was due. This is only possible through the end of Add Drop (Sept. 4, 2018). If you are looking
for the hold to be released with urgency, you may want to reach out to us about the prepayment method
you should use as some have a 2 week wait period before registration can occur. If the lack of payment
is due to Financial Aid issues – contact them directly with urgency; a payment plan may be needed to
give you more time to work on aid matters and avoid course removal.

What is the Intent to Attend mentioned above?
Every student (undergraduate and graduate) must, in addition to paying the bill, check the small box
and click SAVE. The date completed remains behind so you know it’s done. If you don’t see the date
completed, do it again!

                                               Holds BOX
In the Student Center you will see a Holds Box – there are positive and negative holds listed here – click
on Details and drill down for more information. These are the most common:

    •   Classes Safe - If you see this in the Holds Box, this positive hold means the funds listed are not
        yet here (like a 529 plan payment) and should be enough to cover the conditional balance due, or
        that you have a payment plan for the amount and it is sufficient to cover the balance due.
    •   Pending Funds - If you see this in the Holds Box, this means that we have some funds pending
        arrival but they are not enough to cover the balance that remains due or past due. Often this is
        because a payment plan was set up but not enough to cover the balance due, or a 529 payment
        is coming but not enough to cover the balance due.

                                 Financial Aid (the nitty gritty)
Financial Aid is awarded based on completing a FAFSA or applying for loans. Aid must show
as Pending for Student Accounts to see it and consider it as pending payment. Awarded aid
does not count towards the bill. For Aid to move from Awarded to Pending (Anticipated Aid),
some items are required as well as being eligible for the aid. If you are, or were, expecting aid
that is not showing as Pending on your Fall 2018 bill or in the Account Summary, please
contact Financial Aid with urgency to discuss the matter. There are quite a few items that may
be needed to move aid from Awarded to Pending. Some of these can take a few weeks to
complete, some just 15 minutes. DO NOT DELAY.

Why is my Financial Aid not moving from Awarded to Pending?
Look at your To Do box on the Student Center in MyKU – anything listed must be done!

    •   New Freshman Students have to submit their FINAL HS transcript, complete Entrance
        Counseling and a Master Promissory Note at https://studentloans.gov/. Parents have to sign a
        Promissory Note if they take a PLUS loan at https://studentloans.gov/.

•   New Transfer Students need to either submit a FINAL HS transcript or proof of the Associates
        Degree. If they used Stafford Loans before, complete the Entrance Counseling. If they didn’t use
        Stafford Loans before, complete the Entrance Counseling and the Master Promissory Note.
        Make sure the FAFSA is updated to show Kutztown University’s Aid code.
    •   ALL students – Random verification is also possible where you must submit items like Tax
        Transcripts, W-2’s and a verification form. This process can take 2 weeks to review from when
        items are submitted – DO NOT DELAY!
    •   Eligibility – Students must make progress at KU to be able to keep getting federal aid and
        certain other types of aid. If the student doesn’t meet the criteria for the aid such as minimum
        GPA and completion rate, they may not be eligible for the aid and for that reason it won’t show.
        For these students – there are some alternative loans that may be applied for or the payment
        plan option.

Other Funding Options
There are a few options to “bridge the gap” between your aid package and costs.

    •   Payment Plans will occur in the Payment Plan Dashboard accessed from within MyKU. Log
        into MyKU > Student Center > Finances area and use the drop-down menu > Select Pay Plan
        Sign up/Pay. Payments made in MyKU will not be recorded towards a payment plan and will not
        set up a payment plan. ALL Payment Plan activity must be on the Payment Plan Dashboard.
        Payment Plans have a cost of $35 that will be added to the first payment due at sign up – the
        system will calculate this for you based on you entering the amount you want the plan for.
    •   Parent PLUS Loans are loans a parent can take to help the student pay their bill. These are
        loans the parent pays back. The parent logs into https://studentloans.gov/ with their own FSA ID
        and password and goes under Parent Borrowers and clicks on Apply for a PLUS loan. This takes
        about 5 minutes! If the parent is approved – the parent needs to sign the promissory note. IF
        the parent is denied – the student might get additional unsub Stafford loans.
    •   Alternative Loans are loans a student takes in their name that they pay back. The student
        however needs a credit worthy co-signer. Review lenders & interest rates and apply at
        www.elmselect.com. NJ Residents have an attractive NJ CLASS loan option at www.hesaa.org –
        min GPA requirement applies.
    •   Employer Reimbursement Deferments are available for those students taking courses that will
        have some reimbursement from their employer. Requirements: $350 per course, online KU form
        completed and proof of the benefit submitted to Student Accounts. Good payment history
        required.

                            Prior Semester and Sessions Charges
Fall 2018 aid cannot pay prior charges – log into MyKU to pay them now! Non-payment can
impact Fall 2018 schedules, room assignments and more!

    •   Spring 2018 charges exist for some students as a prior balance on their first invoice or as
        charges on the Charges Due screen for spring (MyKU > Student Center > Finances Area > use
        the drop down box and select Charges Due this will show amounts by term…). These might be
        items like Residence Hall Damages, ID replacement fees, Health Center fees and Parking tickets
        from spring. These are considered past due. Fall 2018 financial aid cannot pay Spring 2018
        charges. Pay the past due items now!
    •   Summer 2018 charges exist for some students. Some have a code Classes Safe in the Holds
        box for a summer payment plan that ends August 8th. If there is not a Classes Safe code – then
        the balance is due and must be paid immediately to avoid a late fee or course removal. Another
        code that might be in the Holds box is Pending Funds – this means you have some sort of
        funding or plan, but it’s not enough to cover the full bill. Clear this up NOW!

                                                  Refunds
Did you take more aid than needed for the bill so that you will have some money for books, spending
money, off campus rent? Please know that we cannot receive any aid until after the Add Drop period
ends and final eligibility is run. This means that aid will start to come in no sooner than Friday, Sept 14th.

The aid could be released later depending on attendance reporting. We will start refunding as quickly as
we can that day or the next business day.

    •    New Students will receive a green envelope in the mail from BankMobile starting the end of July
         and weekly thereafter. This contains a personal code. Use this code to log into
         www.refundselection.com to make a choice of how you want to get refunds from KU if you ever
         get one. Be prepared and make a choice now! Direct Deposit is the most popular option!
    •    Returning Students should already have a preference on file and that will remain with you. If
         you never selected a refund preference, you can email us for a personal code to be emailed to
         you to set one up! If you already had a preference and can’t log in - you will have to call them at
         866-730-6627.

                                     Bookstore Account Program
Need to buy books but need your refund first? We know you need your books sooner than refunds start!
If your account is in good standing, current status and showing an expected credit balance – you can
apply for a bookstore account to be used in the bookstore using your refund in advance. You need to
grant permissions for the aid to be used this way. Applications start online August 13th and last until
September 7th. Purchases are made in the KU Campus Store only through September 11th. Read
more here!

Quick Links
Viewing your Bill
Payment Options
529/TAP payments
Employer Reimbursement Opportunities
KU Employee Tuition Waivers
Military Benefits and Payments – have questions? Ask us!
     • Complete the Veteran Student Enrollment Certification form in the Registrar’s Office
     • Notify the Office of Student Accounts
Additional Funding Options
Payment Plans
Financial Aid Verification
Refund Selection using personal code – mailed in the green envelope arriving late November
Login to Refund BankMobile site
Bookstore Account Information
Housing
KU Dining Services
Guide For First Time Students – Orientation Items for Freshmen, Transfer and Graduate students

                                             Need Help?
        We are happy to help you navigate this experience! Call us or email us today!

Student Accounts
Email: studentaccounts@kutztown.edu
Phone: 610-683-4133
Fax: 610-683-4674

Financial Aid Services
Email: financialaid@kutztown.edu
Phone: 610-683-4077
Fax: 610-683-1380

Local Address                     Mailing Address                  Overnight Address
Kutztown University               Kutztown University              Kutztown University
225 Stratton Admin Bldg.          Office of Student Accounts       Office of Student Accounts
15200 Kutztown Road               PO Box 730                       15200 Kutztown Road

Kutztown, PA 19530   Kutztown, PA 19530   Kutztown, PA 19530