Lessons Learned: Implementation of Prometheus Payment Initiative - M. Susan Ridgely & Peter S. Hussey RAND Corporation Meredith B. Rosenthal ...

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Lessons Learned: Implementation of Prometheus Payment Initiative - M. Susan Ridgely & Peter S. Hussey RAND Corporation Meredith B. Rosenthal ...
Lessons Learned: Implementation of
   Prometheus Payment Initiative

       M. Susan Ridgely & Peter S. Hussey
               RAND Corporation

             Meredith B. Rosenthal
        Harvard School of Public Health
Bundled Payment Attempts to Address Some
   of the Well Documented Problems of
         Fee-For-Service Payment
  • Reduce unnecessary cost and waste in the delivery and
   administration of care

  • Standardize the delivery of guideline-concordant care
  • Align incentives so that providers are rewarded for
   efficiency and quality rather than production of units of
   service

  • Allocate risk to the entities best able to manage that risk
   (insurance risk to payers, clinical risk to providers)

                                                            ID Here-2 Jun-04
A Single Price for All Services Needed
Example: Bundled Payment for Procedures

                                          ID Here-3 Jun-04
Why Bundle?

• Problems with current payment options:
   – Fee for service rewards volume of services but
     not appropriateness or coordination of care
   – Global capitation shifts too much risk to
     providers and creates incentive for risk
     selection
   – Pay for performance does not move enough
     money to provide a strong incentive

• Is bundled payment the “perfect” compromise?

                                                 ID Here-4 Jun-04
Health Care Reform Created Momentum…

• “How do we get ahead of the coming wave of
 change?”

• “We need to be developing ACOs or medical
 homes…”

• “How can we structure payment under these new
 models?”

• “CMS (the 800 lb. gorilla) is coming down this path
 and we had better get ready….”

                                                  ID Here-5 Jun-04
The Literature Cautions That Bundled
Payment May Not Be So Easy To Implement….
  • There is a lot of variability in the “readiness” of hospitals
   and physicians to adopt payment reform

  • Bundled payment requires a definition of a bundle that is
   accepted by providers as valid

  • Operationalizing the bundled payment requires identifying
   episodes using FFS payments in “real time”

  • Setting the payment amount so that it is not too high or too
   low will require negotiation

  • Robust quality measures are needed to guard against
   unintended consequences and to provide tools for
   improvement
                                                               ID Here-6 Jun-04
Not So Easy to Implement (Cont.)
• Reaching agreement on an incentive structure between
 payers and providers may be challenging

• The bundled payment must be divided among providers in a
 way that will enhance accountability - but who will do that and
 how?

• Providers must be motivated to act together to manage
 clinical care and improve outcomes - can this work in places
 other than Geisinger?

• Clinical re-engineering is often promised (for example, in
 various P4P demonstrations) and rarely observed

• The task is going to be hard and there will be trial and error
 involved

                                                               ID Here-7 Jun-04
Little Empirical Work to Guide Implementation

  • Proposals were largely conceptual, with little empirical work
    or experience in applied settings to guide their design:

     – Geisinger Health System’s payment for cardiac care
       episodes
     – Medicare Acute Care Episodes (ACE) demonstration for
       orthopedic and cardiovascular procedures
     – Medicare Physician Hospital Collaboration
       demonstration, which is testing gainsharing models
       involving physician-hospital collaborations, with an
       emphasis on tracking patients beyond the inpatient stay

                                                               ID Here-8 Jun-04
What is Prometheus Payment?
• A voluntary 3-year effort by a “design team” led by HCI3
 and made up of employers, health plans, providers, and
 health services researchers

• Funded by the Commonwealth Fund (2006) to develop
 “evidence informed” case rates

• Funded by the Robert Wood Johnson Foundation (2007-
 2010) to plan implementation and “road test” in five
 demonstration sites

• RWJF also funded RAND and Harvard to provide an
 independent evaluation to determine early “lessons
 learned”

                                                        ID Here-9 Jun-04
Case Study Approach Appropriate for
             Evaluation

• Small number of sites (3-5)

• Complexity and stage of intervention
• Primary interest in questions of implementation:
   – Is the model “scalable”
   – What bodes success or failure?

• A series of telephone interviews and a site visit in
 last year of the demonstration

                                                    ID Here-10 Jun-04
Speaking “Promethean”

• Evidence-Informed Case Rates (ECR)

• Typical costs

• Potentially avoidable complications (PAC)

• The Engine (runs analytics)

• The Scorecard (quality data)

                                              ID Here-11 Jun-04
Prometheus Software Uses Algorithms…

• To group claims in a claims database into episodes
 of care

• To divide services provided into two categories:
 “typical” and “potentially avoidable complications”

• To calculate payment amounts

• To determine a risk score for each episode

• And then calculate a payment rate (ECR)

                                                 ID Here-12 Jun-04
What is an ECR?
• A single, risk-adjusted, prospective (or retrospective)
 payment given to providers across inpatient and outpatient
 settings to care for a patient diagnosed with a specific
 condition

• Based on the resources required to provide care as
 recommended in well-accepted clinical guidelines

• Combined with performance incentives -- a portion of
 payment is withheld and redistributed based on providers’
 performance on quality measures

• With a built-in allowance for PACs (which acts as a
 “warranty”). The allowance is based on 50% of the current
 rate of observable complications, recognizing the reality
 that some complication rate is unavoidable

                                                            ID Here-13 Jun-04
The Target is Managing Potentially
       Avoidable Complications
• According to Prometheus Payment, PACs consume an
 average of 25 cents of every dollar of an acute care or
 procedural ECR
   – “Never events,” hospital acquired infections and re-
     admissions constitute the bulk of the inpatient acute
     and inpatient procedural PACs

• PACS consume an average of over 60 cents of every
 dollar of a chronic care ECR
  – Inpatient admissions, ED and urgent care use
     account for the bulk of chronic care PACs

• Dollars currently spent on PACs can be redirected to
 create powerful incentives to reduce PAC rates, creating
 a win-win for providers and payers
                                                     ID Here-14 Jun-04
RWJF Demonstration Sites

• Three demonstration sites participated in the
 evaluation:
  – An employer coalition contracting with two local
     health systems (ECOH, IL)
  – An integrated delivery system with a “captive”
     health plan (Priority Health-Spectrum Health, MI)
  – An integrated delivery system contracting with local
     health plans (Blue Cross-Crozer Keystone, PA)

• Each site was expected to:
   – “Normalize” the ECR data (create site-specific
     calibration of ECR typical and PAC rates)
   – Develop quality data for the Scorecard
   – Engage providers in clinical re-engineering
                                                      ID Here-15 Jun-04
This Would Be a Limited Road-Test…

• No financial risk for providers (so sites can fully beta
 test all ECRs, severity algorithms, and provide
 information on upside and downside to providers)

• Fee-for-service with year-end reconciliation - no site
 would get to prospective payment

• Focus on ability to operationalize all of the components
 of Prometheus (use of Engine, Scorecard)

• Each site chose one or more ECRs - no site attempted to
 do more than 3-5 ECRs

                                                           ID Here-16 Jun-04
Sites Experienced Considerable Challenges

 • Defining bundles

 • Defining the payment method

 • Implementing quality measurement

 • Determining accountability

 • Engaging providers

 • Delivery redesign

                                      ID Here-17 Jun-04
Lessons Learned - This is Not for
            the Faint of Heart
• After three years of implementation - no site has implemented
 bundled payment even for “upside only” risk

• Problems with ECR specifications and analysis has been time
 consuming for pilot sites (SAS code was “alpha” not “beta”)

• Getting provider buy-in was not a problem in any of the three
 sites (strong support from the c-suite) but front line staff not
 yet engaged at this point

• In two sites, payers reluctant to “share savings” and for some
 providers shared savings would be such a small % of revenue
 that unlikely to change behavior

                                                              ID Here-18 Jun-04
Lessons Learned (cont).
• Problems with quality measure specifications have slowed
 progress for providers in one site - even those with well-
 established EMR.

• Some providers are struggling with how to make PACs
 (administrative data) into “actionable” information for
 clinicians

• Potential “leakage” of patients out of health systems is
 identified as a problem - but no solution is apparent

• Benefit design/patient incentives seen as important but not
 addressed in the demonstration

• Given that readmissions drive PAC costs, some wonder
 whether the effort expended to define all the other PACs was
 worth it
                                                              ID Here-19 Jun-04
Conclusions
• Prometheus is a complex system that takes longer than
 expected to implement - partly due to “Promethean” but partly
 because bundled payment is complex and must build on
 existing complex health care systems

• There is a question about whether other methods (simpler)
 could achieve same gains

• Bundled payment may be more likely to be successful among
 certain types of participants who are prepared for the
 challenges – ideally integrated payer and delivery systems

• Providers are interested in participating to get ahead of
 coming national reforms, but distrust complex, abstract
 reports especially if based on claims.

                                                              ID Here-20 Jun-04
Conclusions (cont.)
• Pilot site participants have seen more value in Prometheus as
 a measurement tool than a payment method to date

• Despite slow progress, Prometheus has opened up important
 lines of dialogue and made participants more aware of their
 capabilities in areas including claims analysis and EMR-based
 quality measurement

                                                          ID Here-21 Jun-04
Health Affairs – November 2011

• Hussey, P., Ridgely, M.S., & Rosenthal, M. (2011). The
 PROMETHEUS Bundled Payment Experiment: Slow
 Start Shows Problems in Implementing New Payment
 Models. Health Affairs, 30(11), 2116-2124.

• ridgely@rand.org

                                                      ID Here-22 Jun-04
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