Lessons Learned: Implementation of Prometheus Payment Initiative - M. Susan Ridgely & Peter S. Hussey RAND Corporation Meredith B. Rosenthal ...
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Lessons Learned: Implementation of Prometheus Payment Initiative M. Susan Ridgely & Peter S. Hussey RAND Corporation Meredith B. Rosenthal Harvard School of Public Health
Bundled Payment Attempts to Address Some of the Well Documented Problems of Fee-For-Service Payment • Reduce unnecessary cost and waste in the delivery and administration of care • Standardize the delivery of guideline-concordant care • Align incentives so that providers are rewarded for efficiency and quality rather than production of units of service • Allocate risk to the entities best able to manage that risk (insurance risk to payers, clinical risk to providers) ID Here-2 Jun-04
A Single Price for All Services Needed Example: Bundled Payment for Procedures ID Here-3 Jun-04
Why Bundle? • Problems with current payment options: – Fee for service rewards volume of services but not appropriateness or coordination of care – Global capitation shifts too much risk to providers and creates incentive for risk selection – Pay for performance does not move enough money to provide a strong incentive • Is bundled payment the “perfect” compromise? ID Here-4 Jun-04
Health Care Reform Created Momentum… • “How do we get ahead of the coming wave of change?” • “We need to be developing ACOs or medical homes…” • “How can we structure payment under these new models?” • “CMS (the 800 lb. gorilla) is coming down this path and we had better get ready….” ID Here-5 Jun-04
The Literature Cautions That Bundled Payment May Not Be So Easy To Implement…. • There is a lot of variability in the “readiness” of hospitals and physicians to adopt payment reform • Bundled payment requires a definition of a bundle that is accepted by providers as valid • Operationalizing the bundled payment requires identifying episodes using FFS payments in “real time” • Setting the payment amount so that it is not too high or too low will require negotiation • Robust quality measures are needed to guard against unintended consequences and to provide tools for improvement ID Here-6 Jun-04
Not So Easy to Implement (Cont.) • Reaching agreement on an incentive structure between payers and providers may be challenging • The bundled payment must be divided among providers in a way that will enhance accountability - but who will do that and how? • Providers must be motivated to act together to manage clinical care and improve outcomes - can this work in places other than Geisinger? • Clinical re-engineering is often promised (for example, in various P4P demonstrations) and rarely observed • The task is going to be hard and there will be trial and error involved ID Here-7 Jun-04
Little Empirical Work to Guide Implementation • Proposals were largely conceptual, with little empirical work or experience in applied settings to guide their design: – Geisinger Health System’s payment for cardiac care episodes – Medicare Acute Care Episodes (ACE) demonstration for orthopedic and cardiovascular procedures – Medicare Physician Hospital Collaboration demonstration, which is testing gainsharing models involving physician-hospital collaborations, with an emphasis on tracking patients beyond the inpatient stay ID Here-8 Jun-04
What is Prometheus Payment? • A voluntary 3-year effort by a “design team” led by HCI3 and made up of employers, health plans, providers, and health services researchers • Funded by the Commonwealth Fund (2006) to develop “evidence informed” case rates • Funded by the Robert Wood Johnson Foundation (2007- 2010) to plan implementation and “road test” in five demonstration sites • RWJF also funded RAND and Harvard to provide an independent evaluation to determine early “lessons learned” ID Here-9 Jun-04
Case Study Approach Appropriate for Evaluation • Small number of sites (3-5) • Complexity and stage of intervention • Primary interest in questions of implementation: – Is the model “scalable” – What bodes success or failure? • A series of telephone interviews and a site visit in last year of the demonstration ID Here-10 Jun-04
Speaking “Promethean” • Evidence-Informed Case Rates (ECR) • Typical costs • Potentially avoidable complications (PAC) • The Engine (runs analytics) • The Scorecard (quality data) ID Here-11 Jun-04
Prometheus Software Uses Algorithms… • To group claims in a claims database into episodes of care • To divide services provided into two categories: “typical” and “potentially avoidable complications” • To calculate payment amounts • To determine a risk score for each episode • And then calculate a payment rate (ECR) ID Here-12 Jun-04
What is an ECR? • A single, risk-adjusted, prospective (or retrospective) payment given to providers across inpatient and outpatient settings to care for a patient diagnosed with a specific condition • Based on the resources required to provide care as recommended in well-accepted clinical guidelines • Combined with performance incentives -- a portion of payment is withheld and redistributed based on providers’ performance on quality measures • With a built-in allowance for PACs (which acts as a “warranty”). The allowance is based on 50% of the current rate of observable complications, recognizing the reality that some complication rate is unavoidable ID Here-13 Jun-04
The Target is Managing Potentially Avoidable Complications • According to Prometheus Payment, PACs consume an average of 25 cents of every dollar of an acute care or procedural ECR – “Never events,” hospital acquired infections and re- admissions constitute the bulk of the inpatient acute and inpatient procedural PACs • PACS consume an average of over 60 cents of every dollar of a chronic care ECR – Inpatient admissions, ED and urgent care use account for the bulk of chronic care PACs • Dollars currently spent on PACs can be redirected to create powerful incentives to reduce PAC rates, creating a win-win for providers and payers ID Here-14 Jun-04
RWJF Demonstration Sites • Three demonstration sites participated in the evaluation: – An employer coalition contracting with two local health systems (ECOH, IL) – An integrated delivery system with a “captive” health plan (Priority Health-Spectrum Health, MI) – An integrated delivery system contracting with local health plans (Blue Cross-Crozer Keystone, PA) • Each site was expected to: – “Normalize” the ECR data (create site-specific calibration of ECR typical and PAC rates) – Develop quality data for the Scorecard – Engage providers in clinical re-engineering ID Here-15 Jun-04
This Would Be a Limited Road-Test… • No financial risk for providers (so sites can fully beta test all ECRs, severity algorithms, and provide information on upside and downside to providers) • Fee-for-service with year-end reconciliation - no site would get to prospective payment • Focus on ability to operationalize all of the components of Prometheus (use of Engine, Scorecard) • Each site chose one or more ECRs - no site attempted to do more than 3-5 ECRs ID Here-16 Jun-04
Sites Experienced Considerable Challenges • Defining bundles • Defining the payment method • Implementing quality measurement • Determining accountability • Engaging providers • Delivery redesign ID Here-17 Jun-04
Lessons Learned - This is Not for the Faint of Heart • After three years of implementation - no site has implemented bundled payment even for “upside only” risk • Problems with ECR specifications and analysis has been time consuming for pilot sites (SAS code was “alpha” not “beta”) • Getting provider buy-in was not a problem in any of the three sites (strong support from the c-suite) but front line staff not yet engaged at this point • In two sites, payers reluctant to “share savings” and for some providers shared savings would be such a small % of revenue that unlikely to change behavior ID Here-18 Jun-04
Lessons Learned (cont). • Problems with quality measure specifications have slowed progress for providers in one site - even those with well- established EMR. • Some providers are struggling with how to make PACs (administrative data) into “actionable” information for clinicians • Potential “leakage” of patients out of health systems is identified as a problem - but no solution is apparent • Benefit design/patient incentives seen as important but not addressed in the demonstration • Given that readmissions drive PAC costs, some wonder whether the effort expended to define all the other PACs was worth it ID Here-19 Jun-04
Conclusions • Prometheus is a complex system that takes longer than expected to implement - partly due to “Promethean” but partly because bundled payment is complex and must build on existing complex health care systems • There is a question about whether other methods (simpler) could achieve same gains • Bundled payment may be more likely to be successful among certain types of participants who are prepared for the challenges – ideally integrated payer and delivery systems • Providers are interested in participating to get ahead of coming national reforms, but distrust complex, abstract reports especially if based on claims. ID Here-20 Jun-04
Conclusions (cont.) • Pilot site participants have seen more value in Prometheus as a measurement tool than a payment method to date • Despite slow progress, Prometheus has opened up important lines of dialogue and made participants more aware of their capabilities in areas including claims analysis and EMR-based quality measurement ID Here-21 Jun-04
Health Affairs – November 2011 • Hussey, P., Ridgely, M.S., & Rosenthal, M. (2011). The PROMETHEUS Bundled Payment Experiment: Slow Start Shows Problems in Implementing New Payment Models. Health Affairs, 30(11), 2116-2124. • ridgely@rand.org ID Here-22 Jun-04
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