EXHIBITOR MANUAL Brisbane Convention & Exhibition Centre Brisbane, QUEENSLAND - Sexpo

Page created by Victor Rowe
 
CONTINUE READING
EXHIBITOR MANUAL Brisbane Convention & Exhibition Centre Brisbane, QUEENSLAND - Sexpo
EXHIBITOR MANUAL

     Brisbane Convention & Exhibition
                  Centre
          Brisbane, QUEENSLAND
           August 2nd – 4th, 2019

Any outstanding balance must be paid one month prior to the opening day of the
exhibition. If full payment has not been received by this date, SEXPO reserves the right to
                 resell the stand or space, and all payments will be forfeited.

                                                                                       PAGE 1
EXHIBITOR MANUAL Brisbane Convention & Exhibition Centre Brisbane, QUEENSLAND - Sexpo
INTRODUCTION
Welcome to SEXPO Brisbane 2019!

Regardless of whether you are a returning exhibitor or
it’s your first time at the event, we ask that you please read through this manual thoroughly as there
have been some changes!
If you have any questions or concerns, please don’t hesitate to contact a member of our team.

      Be sure to complete all of the tasks in the below checklist to ensure you are SEXPO ready!

                                         SEXPO CHECKLIST
      1. Fill in, sign and return your booking form with a 25% deposit paid

      2. Provide Sarah Celotto with a copy of your current Public Liability Insurance
         certificate

      3. Provide Sarah Celotto with copies of plans/renders of custom stand builds

      4. Provide Sarah Celotto with details of containers arriving onsite, including
         dimensions.

      5. Provide Sarah Celotto with details of all staff working at your booth.

      6. Complete and return any relevant application forms to the BCEC. (Click here for
         forms)

      7. Complete the compulsory venue online induction:
          https://www.linksafe.com.au/bcec-visitor/

                                                                                                   PAGE 2
EXHIBITOR MANUAL Brisbane Convention & Exhibition Centre Brisbane, QUEENSLAND - Sexpo
CONTACT LIST

WHO:                        CONTACT DETAILS:                       CONTACT FOR:

SEXPO – Director            E: kevin@sexpo.com.au
Kevin Mack

SEXPO - Event Coordinator   P: +61 (0) 3 9510 0860                 §   Payments
Sarah Celotto               M: 0423 615 456 (onsite only)          §   Accreditation
                            E: sarah@sexpo.com.au                  §   Submission of
                                                                       documentation (see
                                                                       checklist on Page 2)

SEXPO - Event Coordinator   P: +61 (0) 3 9510 0860                 §   Sales enquiries
Thom Parry                  M: +61 (0) 402 369 749                 §   Sponsorship enquiries
                            E: thom@sexpo.com.au                   §   Entertainment enquiries
                                                                   §   Event Guide and other
                                                                       advertising opportunities

SEXPO - Project Manager     P: +61 (0) 3 9510 0860                 §   PLI enquiries
Kitty Hellessey             M: +61 (0) 433 150 988 (onsite only)   §   Forklift requirements
                            E: kitty@sexpo.com.au                  §   Venue related enquiries
                                                                       (e.g. permits, rigging, food
                                                                       and beverage)

SEXPO Design & Marketing    P: +61 (0) 3 9510 0860                 §   Website profile enquiries
Manager                     E: brock@sexpo.com.au                  §   Ticketing enquiries
Brock Chamings

AGILITY FAIRS & EVENTS      P: +61 3 9330 9013                     §   Freight
Matt Verdolini              E: MVerdolini@agility.com              §   Off-site storage

EXPONET                     Exponet Exhibitor Services             §   Furniture
                            Department                             §   Lighting
                            P: +61 (2) 9645 7000                   §   Power
                            E: esd@exponet.com.au                  §   Signage

Brisbane Convention &       P: +61 (7) 3308 3134                   §   Onsite venue exhibitor
Exhibition Centre           E: exhibitorservices@bcec.com.au           services

                                                                                              PAGE 3
VENUE

Address:                    Brisbane Convention & Exhibition Centre
                            Corner Merivale and Glenelg Streets, (BCEC)
                            South Bank
                            Brisbane, Queensland, 4101
                            Halls 2 - 3

Contact:                    BCEC General Enquiries
                            P: +61 (0) 7 3308 3000

                            BCEC Exhibitors Services
                            P: +61 (0) 7 3308 3134
                            https://www.bcec.com.au/

SEXPO Organisers’ Office:   The Information Office phone numbers on site will be
                            0411 822 945. Please note: this office will only be manned during
                            event operational hours.
                            The Information Office will be located just inside the entrance.
                            The SEXPO team is here to help you with your exhibiting
                            experience. If you have any questions, or are unsure about
                            anything, please visit the friendly SEXPO staff. Please note: the
                            SEXPO Information Office cannot provide printing or faxing
                            services, nor can it sell stationery.

                            If you require any of these services during move in, please
                            contact the Brisbane Convention & Exhibition exhibitor services
                            team on (07) 3308 3134 or exhibitorservices@bcec.com.au
                            Outside of business hours, only minor onsite requests can be
                            facilitated by the BCEC exhibitor services.

                                                                                        PAGE 4
PARKING
The BCEC provides a 24 hour undercover parking for up to 1,500 vehicles. The car park has direct lift
access to the BCEC.

Exhibitors are entitled to a flat rate of $17 for parking. This discount can be redeemed at the pay
stations with the use of an event-specific QR code.
These codes are emailed out directly to exhibitors by BCEC Exhibitor Services. Please contact them if
you have not received this code by two weeks out from the event.

Monday – Sunday

0-2 hours: $15.00
2-3 hours: $20.00
3-4 hours: $25.00
4 + hours: $35.00
Maximum daily rate: $35.00
24 hour parking from time of entry to time of exit the following day.

Early Bird: $16.00
Enter before 9am, exit between 3pm-6pm (Mon-Fri only)

Monthly Pass – Car & Motorcycle: $320.00

Entry height restrictions vary depending on which way you enter the carpark:
Car Park one: 2.3m, Car Park two: 2.2m (Merivale St) or 2.1m (Russell St Ramp) or 2.2m (Melbourne St),
Car Park three: 2m (Merivale Street) or 2.1m (Grey St).

 PUBLIC TRANSPORT
Getting to BCEC via public transport is easy and efficient with bus, ferry and train options available.
More information about planning your journey via public transport can be found on the TransLink
website.

TRAIN
South Brisbane Railway Station adjacent to the Convention Centre on Grey Street or South Bank
Railway Station are the most convenient stations to the Brisbane Convention & Exhibition Centre.

BUS SERVICES
The Cultural Centre Station on Melbourne Street and the South Bank Busway Station corner of
Colchester and Tribune Streets are closest to BCEC.

For more info on how to get to BCEC Brisbane, please visit their website here.

                                                                                                   PAGE 5
DATES & TIMES
SEXPO OPERATING HOURS

Public opening hours:         Friday 2nd August:           11:00 AM - 12:00 AM (midnight)
                              Saturday 3rd August:         11:00 AM - 12:00 AM (midnight)
                              Sunday 4th August:           11:00 AM - 6:00 PM

Containers:                   Wednesday 31st July:         Between 10.00 AM and 12.00 PM

Move in (contractors only):   Wednesday 31st July:         7.00 AM – 12.00 AM (midnight)

Move in (exhibitors only):    Thursday 1st August:         7:00 AM - 12:00 AM (midnight)
                              Friday 2nd August:           9:00 AM - 10:30 AM

Move out (all):               Sunday 4th August:           7:00 PM - 12:00 AM (midnight)
Move out (all):               Monday 5th August:           05:00 AM – 12:00 PM (midday)

Official and accredited SEXPO staff (performers, exhibitors, speakers, presenters, and promotional
staff) may access the event floor no more than one hour prior to the published public opening times.

No deliveries will be accepted on-site before move-in has officially begun, and no packing of stock or
dismantling of stands is permitted before show close on any day. Any movement of stock or alteration
of stands must occur outside of show opening hours.

 SOCIAL MEDIA
Follow the event on social media to stay up-to-date with event information and news.

Website:          https://www.sexpo.com.au/
Facebook:         https://www.facebook.com/australia.sexpo
Instagram:        https://www.instagram.com/sexpoaustralia/
Twitter:          https://twitter.com/SexpoAustralia
Hashtag:          #sexpoaustralia

When posting about the event, use the official hashtag #sexpo and #sexpoaustralia and don’t
forget to tag us so we can share your posts.

                                                                                                PAGE 6
STAND INCLUSIONS
SEXPO has appointed Exponet as the official stand builder for SEXPO Brisbane 2019. Exponet offers a
comprehensive range of furniture, audio visual, and other building enhancements that you may find
useful for the event.

Exponet will be in contact with every exhibitor to discuss their individual requirements within 30 days of
the event. They will provide you with log in details to their online Exhibitor Portal where you can view
your booth inclusions, confirm your fascia text and order additional items.

STANDARD Stand Inclusions:

   §   2.4m high white seamless Octanorm walling
   §   Charcoal coloured carpet tiles
   §   1 x 4 AMP power point
   §   2 x track lights
   §   Digitally printed fascia board with company name

Furniture is not included but can be arranged by the exhibitor directly with Exponet.

SPACE ONLY:

If you are interested in having a custom-built stand, you will be charged the space only rate, which
has a minimum size of 18m2. Your custom stand must be approved by SEXPO.

For all additional power, lighting, furniture, signage and custom stands, please log in to the Exponet
Exhibitor Portal. Please contact Exponet directly if you have not yet received your log in details.

                              Exponet Exhibitor Services Department
                              P: +61 (2) 9645 7000
                              E: esd@exponet.com.au

STAND LOCATIONS:

Please be aware that stands located close to the main stage will have slightly darker lighting
conditions and will be subject to higher levels of noise during scheduled stage show times which
can be found at www.sexpo.com.au.

                                                                                                    PAGE 7
IMPORTANT SAFETY INFORMATION
SAFETY INFORMATION

   §   All personnel working at the event must complete the Venue Safety Induction. The induction
       can be found here:    https://www.linksafe.com.au/bcec-visitor/
   §   High-visibility safety vests and closed-toe shoes must be worn at all times during move-in and
       move-out periods. You will not gain access to the venue without these. You can bring your
       own or purchase vests onsite from the Info Office for $5.
       Please note: if you access the hall via the loading dock and do not have a vest, you will not be
       given access.
   §   Smoking is strictly prohibited inside the halls and within the loading dock.
   §   Children are strictly prohibited from being onsite at any time during the license period.

MOVE-IN

   §   On arrival, please head to directly to the Information Office to sign in and collect your
       accreditation. You will not be permitted inside the hall without a high-visibility vest.
   §   If you require use of the loading dock, all traffic accessing the service road and loading docks
       must enter off Glenelg Street, and exit via Melbourne Street. Parking is not permitted, with dock
       marshals enforcing a 15 minute unloading period for each vehicle.
   §   You must be onsite to accept your deliveries as security/venue staff will not accept these on
       your behalf. Please see Page 10 for more information.

FREIGHT/OFF-SITE STORAGE

   §   Agility Fairs & Events is the official freight forwarder to SEXPO 2019.
       Agility specialises in exhibition freight forwarding - both domestic and international. Agility can
       ensure that your product, display and merchandise are in the right place, at the right time.
       Agility provides a complete service including monitoring of freight to your exhibition venue to
       make sure your goods are handled in a professional manner and all formalities/deadlines are
       met. See Page 10 for more information.

FORKLIFTING

   §   All exhibitors are entitled to one load of stock to be forked to their stand during move in, and
       one load of stock to be forked from their stand to their vehicle during move out.
       Any additional fork lifting requirements must be organized via Agility.
   §   If you are bringing a large amount of stock via the loading dock, please advise Sarah Celotto
       so we can schedule deliveries and minimize congestion in the loading docks.

MOVE-OUT

   §   Move out cannot commence until all members of the public have left and all personnel are
       wearing high-vis vests.
   §   Move-out will be directly after the Expo closes. Don’t forget those safety vests and closed-toes
       shoes!
   §   All goods and stand materials MUST be removed by midday Monday 5th August.

                                                                                                    PAGE 8
EXHIBITOR CONDUCT
It is expected that all exhibitors will demonstrate professional and courteous behavior throughout the
show, both to other exhibitors, SEXPO staff and, most importantly, SEXPO patrons. This includes
providing customers with a way to contact you post-show, should they need any replacement
products or advice. Any exhibitor queries or issues should be directed to the Information Office.

X-RATED MATERIAL
It is extremely important that all exhibitors ensure no unclassified, X 18+ or RC material is sold at their
stand. It is an offence to sell or display for the purpose of sale any unclassified, X 18+ or RC material.
These offences carry large fines and custodial sentences.

REGULATIONS
SEXPO in conjunction with the venue have obtained an Adult Entertainment Permit from the state
government to conduct this event, under the conditions of the Liquor Act 1992. All event personnel
must abide by the rules and regulations outlined in this permit.

Please take note of the below listed rules and regulations. All event personnel are bound by the
following, including performers, contractors, volunteers and the general public.

No one is permitted to:

-   Participate in sexual intercourse, masturbation or oral sex;
-   Touch the genitalia or anus of another person;
-   Penetrate, to any extent, the vagina, vulva or anus, either by any part of the body or by
    an object;
-   Solicit for the purpose of prostitution;
-   Wear anything less than a g-string, with the exception of main stage entertainers.

SPRUIKING/CANVASSING
Canvassing for business, including roaming the event and handing out flyers or using a public address
system is not permitted at SEXPO unless approved by the Event Manager. Any spruiking activities must
take place at the exhibitor’s assigned stand and must not encroach on the 3m egress space between
stands. Music is permitted at stands, provided it is at a reasonable level and does not interfere with the
sales capability of nearby exhibitors.

EXHIBITOR REGISTRATION
PUBLIC PROFILES
Each exhibitor is entitled to a public profile on the official Sexpo website, providing a snapshot of your
business to the public.
Information submitted in your original contract will be used to create this profile, such as a link to your
website, social media platforms and contact details.
Additional information you will need to submit:

    1. A 1000x1000 square image/logo.
    2. A short blurb about the products and/or services your business provides.

EXHIBITOR ACCREDITATION
Exhibitors will be given their allocated accreditation on arrival during move in.
You cannot share passes between staff – those caught using their accreditation to provide
                                                                                                        PAGE 9
access to non-approved staff will be asked to leave the event.

Quantities
Exhibitor accreditation quantities are determined during the planning phase and are
dependent on the size of your booth. All staff names are to be provided to Sarah Celotto to
add to our registration list.

Collection
Your exhibitor accreditation can be collected from the Information Office, located just
inside the entrance of Hall 3. Exhibitor registration will run from 07.00AM onwards on Thursday
1 st August.

 MARKETING
EVENT GUIDE
Advertising space is available in the official SEXPO Event Guide, which is handed to every
patron as they enter the show. It contains lots of important info about the show, as well as entertaining
editorial content. If you want to put your product or service directly in front of every SEXPO patron,
please contact Thom Parry on thom@sexpo.com.au.

 FREIGHT/TRANSPORT/LOGISTICS
Agility Fairs & Events is the official freight forwarder to SEXPO 2019.

Agility specialises in exhibition freight forwarding - both domestic and international. Agility can ensure
that your product, display & merchandise are in the right place, at the right time. Agility provides a
complete service including monitoring of freight to your exhibition venue to make sure your goods are
handled in a professional manner and all formalities/deadlines are met.

Agility Fairs & Events offers the following services:

·   All local, interstate and international transport services including delivery to the venue.
·   For international exhibitors, a comprehensive international freight forwarding service tailored to
each particular exhibitor’s requirements.

Prior to the show, Agility will make contact to discuss and determine your individual freight and
logistics requirements.

For any domestic freight inquiries please contact:

Matt Verdolini, Event Logistics Specialist
Agility Fairs & Events
28-32 Sky Rd, MELBOURNE AIRPORT VIC 3045
T. +61 3 9330 9013
E: MVerdolini@agility.com

PLEASE NOTE: Freight cannot be delivered to the venue prior to Thursday 1st August. Shipping
containers must be delivered within a specific window from 10.00 – 13.00 on Wednesday 31st July –
please notify SEXPO staff to ensure there is space available and confirm an arrival time.

All freight must be removed from the venue within 24 hours of the event close. The VENUE will be not
hold any freight onsite once official show tenancy has concluded.

                                                                                                    PAGE 10
STORAGE - EMPTY PACKAGING:
If you require storage of goods during the exhibition, please advise the Event Organiser directly, along
with the Venue, as space must be pre-booked directly. Please be aware that charges may apply with
the Venue.

Please note:
·    Please ensure you make specific arrangements with your transport provider and/or ensure you
have a representative onsite at the time of delivery.
·    Agility Fairs & Events standard trading conditions apply for services provided – it is important that
you are aware of these. Services include: transport, cranage, forklift, porterage, clearance, delivery,
storage, positioning and all other onsite services.

The Agility Order Form can be found in the Sexpo Exhibitor Portal.

 GENERAL A - Z
 Alcohol/Drugs      No person is permitted to consume or be under the influence of alcohol or illicit
                    drugs while working at any time during the event, move in or move out, on
                    premises.
                    RSA is managed by the venue, who will treat all personnel the same.

 ATMs               There will be a number of ATMs located within the exhibition hall, to supplement
                    the existing venue ATMs.

 Children           All Sexpo Australia events are strictly 18+ events. No one under the age of 18 is
                    permitted onsite during the event at any time, including move in and move out
                    periods.

 Cleaning           The BCEC will manage the cleaning of the venue, however during event
                    operational hours, exhibitors are responsible for maintaining the cleanliness of
                    their own stands. Please place waste in the bins provided by the venue.
                    If you would like to organize cleaning for your stand, you can place an order via
                    the venue’s Exhibitor Ordering Services portal, accessible here.

 Deliveries         Please ensure you are onsite to accept any deliveries and that these times fall
                    within the approved access times (see Page 6).
                    It is crucial that you give the correct information to your couriers to ensure your
                    stock does not get lost.
                    We advise including the following information at a minimum:

                    BRISBANE CONVENTION AND EXHIBITION CENTRE
                    SEXPO AUSTRALIA - Halls 2 and 3
                    Corner of Merivale and Glenelg, South Brisbane QUEENSLAND AUSTRALIA 4101
                    Company name:
                    Contact name:
                    Contact number:
                    Stand number:
                    Please deliver to Loading Dock 3

                    Please note: there are often multiple events running at the same time so the

                                                                                                    PAGE 11
above information will ensure your stock gets delivered to the correct event.

Encroaching        Please be aware of the Occupational Health & Safety and Egress requirements
into Aisles        of the venue.
                   Aisles must remain clear and unobstructed, and a minimum of 3m wide. Event
                   and venue staff will conduct checks of this and any items placed outside of your
                   allocated booth will be removed.

Emergency          In the event of an emergency all event personnel must follow the instructions
Procedures         given by the venue Fire Warden and security personnel.
                   The BCEC assembly point is located on the grass area at the corner of Merivale
                   and Glenelg Streets, South Brisbane.

Exhibitor Lounge   An exhibitor lounge has been provided for your enjoyment. This is a perfect
                   space for quiet meetings, networking or resting. The exhibitor lounge will be
                   located in Hospitality Room 3 (Hall 3).

Immigration        For those who are travelling from overseas to exhibit at the event, it is YOUR
                   responsibility to apply for your WORKING VISA. We can provide you a letter of
                   invitation to help with your application process. Please email Sarah Celotto if you
                   haven’t already done so.
                   The Immigration department recommends Temporary Activity Visa (Subclass
                   408) under “Invited Participant” activity type. You will need to create an IMMI
                   account as this is an online application.
                   Please note: A tourist visa is not appropriate to use if you will be working at the
                   event. You may be turned back by the Department of Immigration on arrival in
                   Australia.

Internet           The Brisbane Convention & Exhibition Centre provides a basic complimentary wi-
                   fi connection (256K) for all patrons and exhibitors. The network name is BCECLINK
                   However for those needing a more reliable or faster service, we advise you to
                   book an independent connection directly with the venue using the link provided
                   above under “venue.”

Public Liability   It is an expectation, and a condition of exhibiting, that exhibitors carry their own
Insurance          annual policy for Public Liability Insurance. SEXPO Public Liability insurance does
                   NOT cover you, your staff, or your products against loss, theft, injury, third party
                   injury or otherwise.
                   You must submit a copy of your Public Liability Certificate to SEXPO management
                   prior to arriving onsite.

Security           Security will be in operation throughout the event operational hours including
                   move-in and move-out.
                   The safety of all event personnel, contractors, performers and patrons is of the
                   upmost importance to our event; please do not hesitate to notify the Information
                   Office if you see witness an accident or see a potential hazard, near-miss or
                   suspicious behavior.
                   Do not leave personal items onsite overnight.

Show Bags          For those exhibitors who will be selling showbags, it is a requirement that you
                   provide a contact card inside every bag sold which includes a contact name,
                   phone number and e-mail address. Like in any retail environment, it’s important
                   that patrons and consumers have a point of contact through which they can

                                                                                                   PAGE 12
resolve             faulty              products              or              returns.

Storage        SEXPO does not take responsibility for your stock. Every effort is made to ensure the
               venue is secure, but the onus is on exhibitors to adequately insure their stock. There
               is always a large security presence during show opening times, and night security
               comprises regular patrols around the exhibition floor throughout the evening.
               Storage space on the show floor will not be secured by lock during show opening
               hours. It is advisable to only bring enough stock as required for each day of the
               show.

               There will also be limited on-site storage facilities for packing materials and boxes.
               It is recommended that exhibitors consider their storage needs (of packing crates
               and freight forwarding materials) for the duration of the exhibition. Exhibitors may
               not leave boxes and packing material in the exhibition display area during the
               show. Agility can arrange off-site storage at a cost.

Test and Tag   Testing and tagging of electrical equipment is included in your booth package.
               It is a legal requirement in temporary Exhibition Work Sites that all electrical
               equipment be tested and tagged in accordance with SAA 300 Wiring Rules and
               Code of Practice for Temporary Installations under the WHS ACT 2011. Random
               checks are carried out by venue staff to ensure equipment meets Australian
               Standards. Non-compliance and failed equipment will result in the owner of the
               equipment being asked to remove the equipment. It is recommended getting
               items tested and tagged prior to the event to ensure they are safe for use.
               Double adaptors are not permitted.
               Test and tag contractors will be onsite on Thursday and Friday morning to do a
               sweep of all booths.

                                                                                               PAGE 13
PAGE 14
You can also read