EPG | LFS AND LYDIA VOICE - PROVIDE REFRESHMENT Warehouse Management by EPG
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© ABInBev At Spaten-Löwenbräu GmbH in Dachau, Germany, high season be- gins in April and ends with the traditional Oktoberfest in Munich – an absolute seasonal peak. The only way this beverage wholesa- ler can manage this highly seasonal business and pre- pare seasonal staff for physically demanding beverage handling every year is if it has a well-placed logistics organization running in the background. Faced with an increasing volume of orders, Spaten-Löwenbräu deci- ded to automate the processes within its logistics operation – and to do that, it has turned to EPG | LFS Warehouse Management Sys- tem by EPG. At the same time, picking was switched over to Pick by Voice with Lydia® Voice. From the outset, the goals were clearly defined: more transparency, better stock management and flexible use of seasonal workers. Spaten-Löwenbräu GmbH is part of the Anheuser-Busch InBev Group, the world’s leading brewery group with an annual sales volume of 433 million hectoliters of beer. With an annual volume of around nine mil- lion hectoliters, the company ranks second in the German beer market. 50 percent of Spaten-Löwenbräu’s customer groups are food-service operations, and the other 50 percent are commercial customers, inclu- ding filling stations, beverage shops and canteens. The supply lines to a total of 1,800 customers have to be intact at all times. For this purpose, the beverage wholesaler keeps a variety of items permanently in stock and has the option of ordering and managing order items on request. The accelerating pace made automating the logistics processes in the 15,000-m² warehouse in Dachau – and providing more stock transpa- rency in the process – an obvious step. The choice was made for LFS because, with its industry-specific software module, the system meets all the specifications of the beverage trade. The fact that EPG with Ly- dia® Voice also features the Pick by Voice solution, which has also grown necessary, was an additional bonus. 2
TWO PICKING AREAS – FOR GREATER EFFICIENCY The warehouse consists of two separate picking areas: one for keg pi- cking and one for assembling cash-and-carry items such as cases and six-packs. Both areas are shown separately in LFS, with orders con- taining items from both product groups split accordingly. Orders are picked in parallel, and then, prior to loading, the items in each order are recombined in a consolidation area for joint delivery. This separation of the heavy and cumbersome kegs from the rather easy-to-pick packa- ging simplifies the entire process for employees. This way, the dou- ble-mast lift trucks used in the keg area can also do their work without posing a danger to the order pickers. 3
DEPENDABLY CUSHIONING SEASONAL PEAKS WITH LYDIA ® VOICE Spaten-Löwenbräu relies on additional warehouse staff during the peak seasons. This flexibility also has to be reflected in the software systems used – because long and costly orientation is out of the question. Lydia® Voice is speaker-independent, so employees with this PbV solution don’t have to go through voice training and can be productive instantly. The beverage wholesaler currently uses the voice system in German and English. At the request of Spaten-Löwenbräu GmbH, Roman- ian is currently being implemented as an additional language. The other advantage of Lydia® Voice is obvious: Handling kegs and cases can be physically very strenuous – and dea- ling with lists or MDE devices makes the entire process even more complicated and slower. With Lydia® Voice, employees benefit from the high ergonomics of the solution. Thanks to the hands-free-eyes-free concept, order pickers can concentrate fully on their work, and this makes them much more producti- ve. Employees at Spaten-Löwenbräu also have the choice of working with the Voxter® mobile voice computer and headset, or using the ergonomic Lydia® VoiceWear®, which is a vest with a built-in peaker and microphone. And Spaten-Löwenbräu intends to continue to cooperate with EPG in the future: With the good experience, the high reliability of the system and the already noticeable boost in productivity in order picking, further projects are already in planning. The virtual EPG | TIMESQUARE control station, for instance, provi- des the company with exact information at a glance about the trend in KPIs. 4
COMPANY PROFILE EPG – Smarter Connected Logistics EPG is a leading international provider for a comprehensive Supply Chain Execution System (SES) and employs more than 600 people at 17 locations around the world. The company provides its more than 1,500 customers with WMS, WCS, WFM, TMS and voice solutions to optimize logistics processes – from manual to fully automated logis- tics environments. EPG solutions cover the entire supply chain: From warehouse and road to ground and cargo handling solutions at airports. Logistics consulting, cloud services, managed services and logistics training courses at the company’s own academy round out the com- prehensive list of solutions from EPG. KEY EPG FIGURES 2020 (Forecast) > 700 ESTABLISHED SES – THE ERP 2019 > 600 SYSTEM FOR IN 1987 LOGISTICS 2018 > 500 STAFF GROWTH OUR SOLUTIONS MORE THAN ARE AVIABLE 30 YEARS OF IN 16 LANGUAGES EXPERIENCE 17 LOCATIONS AROUND THE WORLD 35% PRODUCTIVITY INCREASE WITH LYDIA® VOICE 150 EVERY DAY, WE CARRY OUT MORE THAN M I LLI ON 200,000 LYDIA® VOICE PICKS ACROSS THE WORLD MORE THAN USERS WORLWIDE USING LFS 1,500 CUSTOMERS SUPPORT 5
CONTACT Ehrhardt + Partner Group Alte Römerstraße 3 | 56154 Boppard-Buchholz Phone. (+49) 67 42-87 27 0 | Fax (+49) 67 42-87 27 50 info@epg.com | www.epg.com 6
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