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Emerging Trends in Real Estate® An uncertain impact Europe 2021 A publication from PwC and the Urban Land Institute Front cover image: Berlin, Germany (Getty Images) Image: Working from home during lockdown (Getty Images)
Contents 4 Business environment 20 Real estate capital markets 32 Markets to watch 46 Investing in society 56 City prospects “COVID-19 will not be the last novel coronavirus, so we’ve got to factor this into our thinking about what the future looks like.” Director, global investment manager Emerging Trends in Real Estate® Europe 2021 1
Executive summary “COVID hasn’t necessarily brought anything new. COVID-19 has transformed the way we live and work. As Europe’s property It’s just accelerating all of the trends. Everything leaders acknowledge, all aspects that was being disrupted is being disrupted at a of real estate have been disrupted by the pandemic and the resulting much faster pace.” business upheaval. CIO, pan-European investment manager This is a hugely challenging time for European real estate, dealing first with a sharp recession in 2020 and now facing the prospect of a protracted and fragile economic recovery with the added threat of further waves of COVID-19. The industry leaders canvassed for Emerging Trends in Real Estate Europe also acknowledge that we are experiencing two shifts which are, as one interviewee puts it, “not on the same wavelength”: a cyclical downturn juxtaposed with long-term structural changes to real estate. Throughout it all, real estate generally is still seen as one of the few asset classes to generate acceptable returns at a time of low or negative interest rates. And the conventional focus of institutional capital towards core real estate during economic uncertainty is once again evident, just as it was following the global financial crisis. However, Emerging Trends Europe’s constituents also recognise that the pandemic is posing immediate challenges to the security of income from offices and retail while accelerating long-term trends in these two mainstay sectors of real estate, by shaping a world where we can expect more remote working and online shopping. Image: Cuatro Torres business district, Madrid, Spain (Getty Images) 2 Emerging Trends in Real Estate® Europe 2021
Security of real estate income is one Some economies – notably Emerging Trends Europe also of the big open questions facing Germany’s – have avoided outright reveals that the industry is starting the industry. Emerging Trends catastrophe so far. If anything, to evaluate its wider role in society Europe reveals that COVID-19 COVID-19 has served to reaffirm the more seriously – from addressing and the widespread problems safe-haven status of German cities, diversity and inclusion in the around non-payment of rent have which led by Berlin are once again at workplace to a far greater emphasis encouraged – by default if nothing the top of the city rankings. on the environmental, social and else – increasing numbers of governance agenda. As we explain investors and investment managers The industry is also keeping faith in in Chapter 4, the social upheaval to look beyond real estate’s bond- other cities it has backed in better brought about by COVID-19 has the like credentials and to assess the times, including London and Paris. potential to accelerate the growth and underlying operational risk of the From a long-term perspective, both prominence of impact investing in the occupiers. And though it is too of these gateway cities are lauded built environment. early to draw conclusions on the for the relative liquidity they offer consequences for values, it is clear investors. London is also generating Though very early days, Europe’s that the movement towards property interest among some investors for real estate industry is moving slowly as a service, or operational asset class, Brexit-related pricing discounts to towards social impact becoming is an accelerating trend. Continental markets. integrated in its overall investment strategies rather than through As one interviewee says, such But a broader debate has begun specialist funds or products. uncertain and at times conflicting around future city opportunities, given market conditions can lead to the lasting impact of COVID-19 on “imperfect decision-making”, which office working and on where European is why the overall industry outlook for businesses choose to locate. The 2021 is one of caution. industry sees the merits of small and “Tenants and medium-sized cities, provided they are occupiers want us to To a great extent, the global health well connected – transport connectivity crisis has overshadowed otherwise is overwhelmingly judged the most act. In the past, we serious geopolitical issues influencing important factor in assessing cities. didn’t need to listen real estate, but they remain significant but the sector will be concerns for survey respondents and For 2021, the “flight to safety” for many interviewees. The outcome of Brexit, investors involves technology, which challenged by society the US election and trade wars all extends beyond national borders. to do more now.” add to the uncertainty pervading the The two leading property types in markets right now, and little respite is the sector rankings are logistics and Pension fund investor predicted for 2021. data centres. Both will benefit from the increased pace of digitalisation On a purely cyclical basis, the industry across Europe – widely regarded as a draws some reassurance from the positive trend reinforced by COVID-19. absence of a late-cycle development Rented residential is another favoured boom, and consequently European sector but for what seems now like an real estate supply and demand is old-fashioned virtue – the perceived broadly in balance. But as many security of its income. interviewees point out, there is wide variation in individual governments’ responses to the pandemic. Markets are adjusting to the conditions at different speeds. Emerging Trends in Real Estate® Europe 2021 3
Chapter 1 Business environment “COVID is a game changer to the property industry, like the global financial crisis was, but even more disruptive. As well as introducing uncertainty, it will continue to impact our prospects by accelerating a lot of things that were going on in our business anyway.” Director, global asset manager 4 Emerging Trends in Real Estate® Europe 2021 Image: Empty train station in Berlin, Germany (Getty Images)
The COVID-19 pandemic has “The pandemic makes us more inclined been described as a classic to tilt that way,” says one institutional black swan event that no one investor in social infrastructure. “That could have predicted. Though approach of only specialising in That approach of only shopping centres, offices, or industrial the global economy is expected just feels and sounds really outdated specialising in shopping to recover from this exogenous to me now.” centres, offices, or shock and eventually resume industrial just feels and its prior course, for the real The pandemic is also shining a light estate industry, COVID-19 is a on the health and wellbeing of people sounds really outdated to game changer. in the workplace – wherever that me now. workplace may be – which plays to the As Emerging Trends in Real Estate movement behind property as a service Europe reveals, property professionals but to an altogether higher level than in are coming to terms with the idea of pre-COVID-19 times. a world where we can expect more working from home, more online But at the same time, the health shopping, and less international travel— crisis and the economic aftershock all of which strike at the heart of how are serving to question some of the the industry serves its customers and received wisdom around the built conducts its business. environment, not least conventional work patterns and the hitherto favoured COVID-19 as an accelerator of move towards densification of Europe’s such existing trends has been the bigger cities. main narrative for European real estate in 2020. It is likely to remain For many in the industry, real estate’s so during the prevailing uncertain saving grace is as a provider of secure economic conditions. income compared with other investment classes. But even this previously This is also a period of deeper reflection unshakeable virtue is at risk when on the role the built environment businesses have no money to pay must play in society. In the minds of their rent. many industry leaders, the pandemic has reinforced the importance of the This situation is perhaps at its environmental, social, and governance most extreme in the UK, where a (ESG) agenda. government-approved moratorium on rent payments undermines the very idea Some believe the social inequalities of property as a service and instead exacerbated by COVID-19 demand a resurrects age-old landlord/tenant greater response from real estate. Far tensions. As one institutional player from simply shoring up their defences laments, it “threatens the sanctity of against a cyclical downturn, they income”. In other words, “the [UK] believe that COVID-19 presents an government is materially eroding the opportunity to take part in a far bigger appeal of the asset class” in what has investment universe. been the most liquid of all European investment markets. By contrast, a far more collaborative approach has been seen to benefit both sides in Germany and the Netherlands, for instance. Emerging Trends in Real Estate® Europe 2021 5
Chapter 1: Business environment Cautious outlook Figure 1-1 Business prospects in 2021 for the industry While confronting long-term, Business confidence fundamental questions about its place 2021 23 49 28 % in society, the industry is facing the immediate and difficult adjustment to 2020 25 62 13 % life after the initial outbreak of COVID-19 and a European economy plunged into recession during 2020. The interviews and survey were conducted between Business profitability July and September, a period when investment activity held up remarkably 2021 20 36 44 % well. But with continuing business 2020 37 48 15 % and travel restrictions, an undeniably cautious outlook exists for the coming year. The survey shows a marked decline Business headcount in business confidence for 2021, 2021 22 53 25 % with almost half the respondents expecting a fall in profits and a quarter 2020 45 46 9 % anticipating job losses. “If most [real Increase 0 20 same30 10 Stay the Decrease 40 50 60 70 80 90 100 estate] businesses aren’t planning for staff reductions, I’d be pretty Source: Emerging Trends Europe survey 2021 surprised,” says one pan-European investment manager. Figure 1-2 Real estate business sentiment 2011–2021 If most [real estate] 6060 businesses aren’t planning for staff 48 % Increase reductions, I’d be 36 pretty surprised. 24 12 00 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Business Confidence Business Profitability Business Headcount Source: Emerging Trends Europe survey 2021 6 Emerging Trends in Real Estate® Europe 2021
When it comes to social issues affecting Figure 1-3 Social-political issues in 2021 business in 2021, the ongoing pandemic is unsurprisingly the biggest factor behind the prevailing uncertainty. “It’s hesitancy right now because there’s Epidemics/pandemics 25 not a lot of conviction in terms of the 41 47 8 4 % longer-term solution here – a vaccine. International political instability I always go back to that,” says one 29 50 11 9 1 % global financier. “We’re all optimistic people. We all want this to be behind Environmental issues us. I sense once we have clarity on that, 22 43 18 15 2 % the transaction flow will return and that Social equity/inequality hesitancy will go away. Whereas now, it 17 45 20 16 2 % seems like it’s pretty murky out there.” European political instability The pandemic has underscored the 14 48 17 18 3 % risk of international political instability, Housing affordability which is the second highest concern for 17 43 24 14 2 % survey respondents already troubled by Brexit and trade wars. According to National political instability some of the interviewees, other long- 19 31 16 23 11 % standing industry concerns – notably Termination of government support packages the environment and social inequality 12 38 26 20 4 % – have been reinforced by COVID-19 as well. One global investment manager Mass migration believes “the separation between the 9 30 27 27 7 % haves and have-nots is becoming untenable . . . that is really what 0 Very concerned 10 20 40 concerned 30Somewhat 50 60Neither/nor 70 80 90 100 the geopolitical issue is across the Not very concerned Not at all concerned globe.” A private equity player adds: Source: Emerging Trends Europe survey 2021 “If COVID-19 hasn’t demonstrated profound inequality, then what has? It’s incredibly important because carbon neutrality, housing . . . all of the underlying issues that are driving an ESG focus have just been heightened by this inequality.” One global investment manager says: “I am worried about whether in Europe It is noteworthy that housing we’ll see unemployment come up quite affordability, social inequality, and meaningfully at some point in Q4 [2020], It’s hesitancy right now ESG are higher up the list of industry Q1, or whenever it might be. And that because there’s not a lot concerns than the imminent termination spills over into consumer confidence of conviction in terms of of government support measures, and rent collections.” A pan-European which will present an immediate investment manager is more emphatic: the longer-term solution demand-side challenge to real estate. “Unemployment is going to be a here – a vaccine. I always Even so, as many as half the survey massive issue. And that goes to real respondents are uneasy about the estate fundamentals because it’s bums go back to that. ending of the various measures, which on seats, it’s consumers in shops, it’s are estimated to have saved more than occupants of hotels, it’s everything. 40 million European jobs during the Very bad.” worst of the crisis. Emerging Trends in Real Estate® Europe 2021 7
Chapter 1: Business environment Rising unemployment undoubtedly Figure 1-4 European business environment in 2021 feeds into the uncertainty over economic recovery – fragile at best. Last year, when the industry was in late-cycle mode, two-thirds of survey Business issues respondents were steeling themselves European economic growth 25 for a downturn. Having already endured 41 49 5 4 1 % a sharp recession in 2020, 90 percent Business interruption of respondents are understandably concerned about economic growth in 40 41 7 10 2 % 2021. “I fear that we haven’t seen the Global economic growth worst yet despite coming out of the 35 52 6 6 1 % lockdown,” says one pan-European Health and wellbeing of staff consultant. “We’re going to see the economic impact more clearly in 2021.” 24 46 15 13 2 % Business liquidity issues Continuing business interruptions, 16 46 16 17 5 % consequential liquidity issues, and insolvencies among occupiers are big Sudden shifts in consumer demand industry worries, and they are clearly 17 46 17 17 3 % affecting sentiment. “I’m very positive Cybersecurity about the capital that will come into 13 41 23 19 4 % the [real estate] market. Very negative on the economy and how that will play Digital transformation out because I think we’re only at the 13 28 30 22 7 % beginning of some of the bankruptcies Deglobalisation that we will see happen,” says one 9 31 30 24 6 % pan-European investment manager. Currency volatility Adds a private equity player: “There is 8 27 26 30 9 % no sign of rents going up. There’s no Interest rate movements sign of demand increasing. If anything, 7 21 20 37 15 % both of those are going the opposite direction. There’s a lot of asset classes Inflation that are in trouble because of the 6 23 25 33 13 % crisis. As long as government keeps intervening and allowing tenants not Very concerned Somewhat concerned Neither/nor 0 10 20 30 40 50 60 70 80 90 100 to pay rent and not allowing banks to Not very concerned Not at all concerned enforce, you’re sort of in a standstill. Source: Emerging Trends Europe survey 2021 And it could be a prolonged standstill because of that.” 8 Emerging Trends in Real Estate® Europe 2021
Image: La Défense, Paris, France (Getty Images) At the same time, the industry In that respect, “the perception is paying close attention to how that Germany is a safe haven will individual governments are managing be just further increased,” says one the pandemic and subsequent interviewee, summing up a common Germany has got a strong business interruptions, which in turn view. “Germany has got a strong economy, has managed is influencing market confidence economy, has managed the pandemic and investment strategies for 2021. pretty well, and is open for business. the pandemic pretty well, “The way governments handle the It’s back in action,” says an investment and is open for business. crisis will have an impact on the banker. A pan-European investment It’s back in action. attractiveness of the market for foreign manager puts it another way: “Our investors, because there’s that sense business in Germany is growing more of security that in times of crisis the than any other part of our European government has stepped in, has taken network.” And as we explore further in the right measures, and has protected chapter 3, German cities, led by Berlin, the value of the economy,” says one are firmly established at the top of private equity investor. Emerging Trends Europe’s city rankings, as they have been for several years. Emerging Trends in Real Estate® Europe 2021 9
Chapter 1: Business environment From deferrals Figure 1-5 European business environment over the next 3-5 years to deglobalisation Industry leaders are broadly appreciative of the short-term boost Cybersecurity provided by the various business- 52 27 21 % support and stimulus measures Global economic growth across Europe, not least the European Union’s overarching €750 billion 43 21 36 % pandemic recovery fund. However, European economic growth some are questioning the economic 43 23 34 % consequences beyond 2021. Business liquidity issues “The tax deferrals, insolvency deferrals, 47 38 15 % will have a huge impact on the demand Business interruption side in the medium term because that 36 36 28 % will impact which companies will survive Currency volatility and what governments will do,” says 33 54 13 % a German investment manager. “Will they keep dying companies alive, which Deglobalisation possibly might have short-term benefits 30 45 25 % for unemployment but a long-term Health and wellbeing negative impact on the recovery and the 26 40 34 % dynamic of the recovery?” Sudden shifts in consumer demand Just over a third of survey respondents 21 49 30 % believe that both global and European Interest rate movements economic growth will improve over 21 70 9 % the next five years, but more than 40 percent expect it to get worse. “Even if Inflation there is a vaccine, recovery will be slow 23 63 14 % because we have just put on so much Digital transformation more debt in the system and so many 7 25 68 % more stimulus packages. It seems as if it’s not real money, but somebody Get worse Stay the same Improve needs to pay for it ultimately,” says a 0 10 20 30 40 50 60 70 80 90 100 Dutch institutional investor. Source: Emerging Trends Europe survey 2021 The tax deferrals, insolvency deferrals, will have a huge impact on the demand side in the medium term because that will impact which companies will survive and what governments will do. 10 Emerging Trends in Real Estate® Europe 2021
There is also a sense that COVID-19 is Another lasting impact is evident with changing some general assumptions Zoom, Google Meet, and Microsoft around real estate investment and Teams meetings, which after the management. Globalisation has been initial lockdown are still a regular part You would expect such an accepted backdrop to capital of real estate working life, as they unemployment to flows, for instance, yet now 40 percent are in all industries. Both the survey of survey respondents are concerned and interviews testify to technology increase and to have a big about deglobalisation. “COVID-19 has as a huge enabling force for good. impact on social issues. caused a greater focus on domestic But with more remote working and rather than global issues,” says an greater reliance on technology comes The general population’s institutional investor. “You would expect a greater awareness of cybersecurity desire for politicians unemployment to increase, certainly – a concern for 2021 for just over half to focus on domestic in the short term, and to have a big the respondents. Cybersecurity is only impact on social issues. The general slightly more of a problem than last issues will come to the population’s desire for politicians to year, but the majority expect it to get forefront again. focus on domestic issues will come worse over the next five years. to the forefront again and could be magnified.” Over that same period, the financial difficulties facing many occupiers This focus on the domestic agenda are unlikely to disappear altogether, may even provide further investment according to nearly half the survey rationale for logistics, which is already respondents. As one investment a highly favoured sector, as part of a manager says, “We have rent deferrals bigger move to strengthen supply chain for hotels, we have similar things management. “There is still demand being asked for in retail and to a for more logistics, given the fact that smaller extent from office tenants, retail is turned off and that the logistics and I think that will be a regular part of work streams have changed,” one asset management.” pan-European investment manager says. “People and countries will be more dependent on their own logistics facilities within borders . . . COVID-19 will have a lasting impact on that.” Image: Socially distanced dining, Amsterdam, The Netherlands (Anne Lakeman and Willem Velthoven for Mediamatic) Emerging Trends in Real Estate® Europe 2021 11
Chapter 1: Business environment Monetary policy boost One German banker goes as far as to Figure 1-6 Inflation and interest rates suggest that the Eurozone “will not have in 2021 any significant interest rate increase The industry draws comfort – even within the next 10 years.” 2% 4% if only for 2021 – from central banks’ 13% prevailing lower-for-even-longer interest Given this tailwind, many interviewees rate policy. One global asset manager 30% attest to reassuring levels of investment articulates the widespread short-term activity during the dark days of 2020, Inflation view: “Interest rates are low. Investors albeit lower than in 2019. Momentum need yield, and they need return. is expected to pick up through 2021 51% That means alternative forms of yield, although clearly a risk-off bias exists where investors might have to give for most investors allied to an important up some liquidity, are likely to benefit caveat: the continuing travel restrictions from enhanced demand. There’s a could hinder the ability to source deals. 2% 2% strong outlook for core real estate in 18% 22% that environment. As a bond replacer, “All the markets across Europe more as a diversifier, demand [for core] will or less have a cushion of supply and Short-term be pretty much robust to anything that demand, so the release of the pressure interest rates happens on the economic side.” might be even a good thing. I think 55% we’re going to see more suffering in Other interviewees express some secondary and tertiary stock and much disquiet over the long-term implications less on prime. But obviously we cannot of such a monetary policy combined expect rental growth when the economy 1% 3% with abundant capital in the system. will be suffering,” says one consultant. 16% As another global player points out: “At some stage, someone needs to wake “What is saving parts of the real estate 32% up and say, ‘How on earth can we keep market is the fact that you’ve got long Long-term writing more debt as government? How leases to good credit tenants,” adds interest rates on earth can we keep printing money?’” an asset manager. “Where the market 48% believes that credit will survive the scale But with the prospect of an uncertain of the correction to come, then they’re recovery from recession, more than buying that every day of the week; Increase substantially Increase somewhat half the survey respondents believe they’re treating it as a bond.” Stay the same Decrease somewhat interest rates will stay the same over Decrease substantially the coming year. Source: Emerging Trends Europe survey 2021 12 Emerging Trends in Real Estate® Europe 2021 Image: Lockdown in Brussels, Belgium (Getty Images)
Such is the strength of demand that Figure 1-7 Appetite for European real estate in 2021 more than half of survey respondents expect to be net buyers of real estate in 2021. The investment managers canvassed for this report invariably A net buyer of real estate assets 55% refer to “pent-up capital” raised Buying and selling similar amounts of real estate assets 29% pre-pandemic that still needs to be deployed. Residential and logistics A net seller of real estate assets 15% find favour with many of them but 0 also core offices – as long as they are Source: Emerging Trends Europe survey 2021 convinced that the income is assured. Yet only the boldest are considering retail and hospitality. “The hunt for income is absolutely huge,” one investment manager observes. “You Figure 1-8 Issues impacting business in 2021 could argue long-dated assets are not going to rerate, and you’ll even see yield compression. Whereas I think for most other asset classes, particularly Real estate business issues retail and hotel, you’re going to see Availability of suitable assets/land for acquisition and development 25 significant yield widening.” 16 34 20 25 5 % Availabilty of (re)finance In this hunt for yield, it is little surprise 15 41 16 22 6 % that half the respondents are concerned about availability of suitable assets to Sustainability/net zero buy, but even more – 56 percent – are 15 34 27 19 5 % worried about sourcing finance, sharply Construction costs up on last year. 10 38 20 27 5 % General business difficulties have Covenant and loan servicing issues for existing loans prompted a wider call on banks’ capital 10 34 24 23 9 % than just real estate, and as a result Asset obsolescence they have been even more selective than their equity investor counterparts. 10 31 27 25 7 % That situation is expected to continue 0 10 20 30 40 50 60 70 80 90 100 Very concerned Somewhat concerned Neither/nor in 2021. “Banks will be tightening Not very concerned Not at all concerned their lending, going to very low LTVs [loan-to-value ratios], not refinancing, Source: Emerging Trends Europe survey 2021 and debt will be difficult to obtain, but I think that new debt funds will emerge,” says a European pension fund manager. We’re going to see more suffering in secondary and tertiary stock and much less on prime. But obviously we cannot expect rental growth when the economy will be suffering. Emerging Trends in Real Estate® Europe 2021 13
Chapter 1: Business environment Lasting change Figure 1-9 European business environment in next 3-5 years for real estate Many of Europe’s real estate leaders acknowledge that COVID-19 will bring Asset obsolescence lasting change to the way the built environment is used and managed, 47 40 13 % which needs to be addressed now. Availability of suitable assets/land for acquisition and development 36 41 23 % According to one adviser, the shift Availabilty of (re)finance to online shopping, for instance, is accelerating to the extent that a decade 37 46 17 % of change may well be condensed to Covenant and loan servicing issues for existing loans a couple of years. “That requires a 36 52 12 % significant refocus for many owners Construction costs in terms of their business plans and what assets they want to hold long 35 36 26 % term, where they want to spend their Sustainability/net zero capital, where they want to invest in 11 35 54 % certain things versus just monitoring 0 10 20 30 40 50 60 70 80 90 100 their assets, as they may have Get worse Stay the same Improve done otherwise.” Source: Emerging Trends Europe survey 2021 Indeed, 41 percent of survey respondents – up from a third last year – are concerned about asset obsolescence for 2021, and nearly half Figure 1-10 Most common building types to be repurposed believe this problem will worsen over the next five years. “Our conviction now is not around what 2021 to buy, but what to sell. We plan to sell any offices in our portfolio which we 51% 37% 4% 4% 3% 2% do not think are future-proof, whether because of their location, or design, or ESG quality,” says an investment manager. “But we strongly believe in the well-connected office, designed in a Office Retail Logistics Residential Mixed use Leisure way that is sufficiently flexible so that it allows for a world in which the office is used more for collaboration rather than 2020 production . . . those are the offices of 72% 64% 24% 34% 33% 25% the future.” The debate around how offices could, or should, be used has been rumbling for years, but it has ratcheted up because of Office Retail Logistics Residential Mixed use Leisure COVID-19, which we analyse in chapter 3. As the survey shows, the office has been the most common building type to Source: Emerging Trends Europe survey 2021 be repurposed during 2020. Note: This question format changed between 2020 and 2021. In 2020, respondents could select more than one option. 14 Emerging Trends in Real Estate® Europe 2021
Image: Bringing colour to local shops in London, UK (Buster Manston – Bad Batch Productions/The London Mural Company) The survey indicates a slowdown in the Property owners are, in effect, Figure 1-11 Change in the number of volume of assets actually repurposed taking on more operational risk. No assets repurposed during 2020, which can be attributed to one is claiming this transition to a the financial and practical constraints more operational business model during lockdown. Over the coming five will be easy, but a growing number 6% 1% 6% years, however, the repurposing of of industry leaders believe it is assets from one sector to another is on nonetheless inevitable. the agenda for nearly three-quarters of 28% respondents. Says one pan-European 2020 “The additional dimension that player: “I think the game going forward COVID-19 has brought into very clear will be to make sure that whatever 60% light is that where an investor once you invest in can be repositioned and thought it just owned a lease with a repurposed. That will be a key factor.” certain income – very comparable to bond income – it now actually owns 4% 1% Other industry leaders suggest the 19% a relationship with the underlying challenges facing real estate go much market,” the manager adds. “It’s a further than repurposing obsolete 25% different relationship that will be created assets or conventional supply/demand In next between the tenant and the landlord, dynamics. COVID-19 has underlined the 5 years and I think ultimately a positive one.” growing importance of property as a service, which has long been flagged in More than 70 percent of survey Emerging Trends Europe; but again, it’s 52% respondents believe that landlords and gathering pace. Increase substantially Increase somewhat tenants will consider new models for Stay the same Decrease somewhat leases. However, some respondents More than 80 percent of survey Decrease substantially are uneasy about such change: though respondents believe the COVID-19 37 percent think that the COVID-19 crisis will accelerate the use of Source: Emerging Trends Europe survey 2021 crisis will lead to a better alignment of technology by real estate owners for interest between landlords and tenants, the management of buildings and to a significant 28 percent disagree. secure the health and safety of users. Three-quarters of respondents reckon “That whole perception of the usage COVID-19 will hasten the need for new of real estate is going to change,” says operational skills. one pan-European adviser. “And that It’s a different relationship has an effect on planning. That has an “The nature of real estate is completely that will be created effect on values, that has an effect on different, and it’s transpired by between the tenant and rent, that has an effect on the layout, COVID-19 that the risk the landlords design, and also the branding function have taken is completely different the landlord, and I think of a particular office.” than what they thought it was,” an ultimately a positive one. investment manager says. Emerging Trends in Real Estate® Europe 2021 15
Chapter 1: Business environment Top trends Environmental priorities And when it comes to impact investing, For others, the ESG agenda is evidently cutting the carbon footprint of real important enough without COVID-19. Just like last year, industry leaders estate is regarded as by far the most “Prioritising energy efficiency in our believe climate change and the effective measure with which the buildings and being sensitive to climate environment will have the biggest industry can make a difference. change is part of our job and nothing impact on real estate over the next we would consider novel,” says one three decades. The difference this time Far from obscuring the industry’s pension fund manager. “It makes is that there seems to be a greater sustainability objectives, many commercial sense, and it is the right urgency in mitigating such risk as part interviewees believe the coronavirus thing to do. I suspect that for most of the overall ESG agenda. pandemic has provided renewed sophisticated institutional investors, impetus. “Carbon neutrality, the benefits this has been part of their approach for Nearly eight out of 10 survey to the environment from reduced quite some time. The issue is how much respondents think energy efficiency, travel, to me this is just a massive ESG and how fast it trickles down to the rest carbon emissions, and climate adaption accelerator,” says one private equity of the industry.” will increase in importance in their player. “COVID-19 accelerates ESG, the portfolios in 2021, and the number is ESG focus accelerates repurposing. It’s higher still over a five-year horizon. going to trigger a whole tenant debate about what needs to change with respect to existing space.” Image: Public realm in the city centre 16 Emerging Trends in Real Estate® Europe 2021 Earlsfort Terrace, Dublin, Ireland (IPUT Real Estate Dublin)
Image: Working from home during lockdown (Getty Images) Fast-track technology The industry is also energised by the possibilities for proptech – now fast-tracked because of COVID-19. In the era of the Zoom meeting, it is A remarkable 91 percent of survey Technology will make no surprise that increasing use of technology, or digitalisation, runs a very respondents believe the crisis will certain jobs and accelerate the use of technology in close second to environmental risk as their organisations’ broader operations. industries redundant, the trend the industry believes will have the most significant, long-term impact but it will create lots On a cautionary note, one global on real estate. player observes: “Technology means of new roles which a lot of different things, but it is a we don’t know yet. “Technology will make certain jobs and trend that is not going away, and in industries redundant, but it will create the real estate industry we need to lots of new roles which we don’t know be a lot smarter about how we use yet,” enthuses one investment manager. technology for information gathering and information analysis.” As universally acknowledged, the continuing dependence on technology “COVID-19 has already accelerated for remote working will have lasting a lot of proptech initiatives,” adds a influence on the future of the office but pan-European investment manager. also implications for how and where “I think over the course of the next 30 people choose to live. The shift from years how proptech will influence us as physical to online retail has escalated a business, from investing all the way beyond all expectation in 2020. Data through to occupancy, management, centres top the sector prospect and the consumer interface of rankings for 2021, followed closely technology. It will have a huge impact by logistics. One way or another, the and we’re only really at the tip of transformative effects of technology are the iceberg.” there for all to see across real estate. Emerging Trends in Real Estate® Europe 2021 17
Chapter 1: Business environment Diversity matters Many interviewees acknowledge that greater diversity in the workplace – Three-quarters of survey respondents different points of view – leads to better say their organisations are proactively results in business, especially at a time I believe that the more addressing gender in relation to of economic uncertainty. As the (female) diverse the team, the diversity and inclusion in the real CEO of a Central Eastern European estate workplace. developer says, “I believe that the better the protection more diverse the team, the better the against risks, the greater protection against risks, the greater the For those companies focusing on effectiveness of dealing with change or the effectiveness of gender, equal pay policies and clear processes for reporting discrimination the need to adapt.” dealing with change or are among the more common initiatives. the need to adapt. According to the survey, most real As a result, some interviewees report estate firms have put in place policies to a good gender balance at all levels of improve diversity and inclusion, but the their organisations. But the majority outcome so far is some way short of a converge along the lines of “senior workplace revolution. According to one management looks a bit grey, white, investment manager: “Evolution would and male” despite the encouraging shift be a better way to put it.” in corporate policy. “If you just approach the market and say, ‘Find me the best candidate,’ I’m sure that role will end up being a man in most cases, but that doesn’t mean there is not a woman out there Which of the following diversity and inclusion categories is your company who could do a better job,” says one proactively addressing? pension fund manager. “You have to wilfully want to do it. Diversity doesn’t just happen.” Nor is it simply about gender. Some 73% 45% 39% 39% 10% interviewees believe the Black Lives Matter movement will be a positive LGBTQ+ Gender Socioeconomic BAME (Black, Neuro influence on real estate, and over a third Asian and of survey respondents are proactively minority ethnic) addressing BAME (Black, Asian, Source: Emerging Trends Europe survey 2021 and minority ethnic) diversity in their organisations. The same proportion is addressing LGBTQ+, and nearly half is dealing with socio-economic diversity. 18 Emerging Trends in Real Estate® Europe 2021
Facing up to COVID-19 Like all industries, real estate has Figure 1-12 been subject to huge upheaval as a result of the global pandemic and its % economic repercussions. The COVID-19 crisis will accelerate the use of 2 7 48 43 technology in a company’s broader operations The uncertainty over the future of office working has been one of the more COVID-19 will hasten the need for obvious issues, but as this chart shows, 1 11 54 33 increased focus on supply chain resilience the impact of COVID-19 on European real estate is wide-ranging. Health and wellbeing will become a more 53 33 important factor across all sectors of real estate 3 10 If there is a common theme, it is of the crisis as an accelerator of The COVID-19 crisis will accelerate the existing trends in the way the industry use of technology by real estate owners 3 10 45 38 conducts its business and approaches for the management of buildings and the investment and management of secure health and safety of users real estate. Quality of cashflow/income will predominantly drive valuations in the next 12 months 1 7 10 55 27 There will be more forced sales of 7 16 51 26 retail assets in the next 12 months COVID-19 will hasten the need for new operational skills 4 19 52 24 There will be more consolida- tion in the real estate sector 1 8 21 58 13 Landlords and tenants will consider new models for leases 2 8 20 55 16 A city leadership’s response to COVID-19 will be incorporated 2 17 32 40 10 into future investment decision-making The COVID-19 crisis will lead to better alignment of interest 4 24 35 29 8 between tenants and landlords There will be a trend away from high urban density 5 33 25 30 7 Disagree strongly Disagree Neither/nor Agree Agree strongly Source: Emerging Trends Europe survey 2021 Emerging Trends in Real Estate® Europe 2021 19
Chapter 2 Real estate capital markets “The quest for income, globally, is good for real estate, so investors continue to like it as an asset class. They’re just clearly focused on those areas of the market where they can get that income return – and where it’s protected.” European real estate head, global investment manager 20 Emerging Trends in Real Estate® Europe 2021 Image: Scooting through a city in Austria (Getty Images)
COVID-19 has shaken up Those canvassed by Emerging Trends Figure 2-1 Availability of equity Europe’s real estate capital Europe believe that equity for real estate and debt for refinancing/new markets, and though the full is unlikely to recede dramatically – a investment in 2021 stark contrast to the GFC. impact of this dislocation is not yet clear-cut, it is shaping The proportion of those surveyed who 5% 3% up to be quite different from expect equity for new investments the aftermath of the global and refinancing to fall is much greater 26% Equity for financial crisis (GFC). than last year – 31 percent against 17 refinancing 33% percent. But at the same time, two- or new Industry leaders expect equity and debt thirds believe that equity will increase or investment to become less plentiful – but from a stay the same. very high base. Though still early days, 33% capital is available for real estate, and “The fundamental difference between enough of it targeting logistics and the crisis we’re going through now and 6% 3% residential that these highly favoured the GFC is the speed with which the sectors might even see yields compress. central banks and governments reacted 25% Debt for to this crisis has meant that there’s not refinancing While capital remains plentiful and been any real crisis in terms of liquidity or new ultralow interest rates support asset or within the banking markets,” one 38% investment values and fuel investors’ demand for investment manager says. 28% core assets, the stability of real estate income and current owners’ ability The gap between bond and real estate to manage what is an increasingly yields that has seen allocations to real Increase substantially Increase somewhat operational asset class remain estate consistently increase for the Stay the same Decrease somewhat open questions. past decade remains. While certain Decrease substantially sectors face serious challenges As one global financier puts it: “What to income security because of the Source: Emerging Trends Europe survey 2021 we had in the GFC was predominantly a pandemic, real estate generally is seen situation of overleverage. What we have as one of the few asset classes to today is predominantly going to be a lack generate acceptable returns at a time of income or change in income levels of negative interest rates. and a rerating of rental levels.” The current market is akin to “a I think we’re talking about phoney war,” according to a value-add the beginning of the new investment manager. “We know that something’s changed in a significant cycle, but we’re not at the way. But there’s a ton of capital floating bottom of the market yet. around out there,” he says. And that is a 2021 topic, Another veteran investment manager not a 2020 topic. adds: “I think we’re talking about the beginning of the new cycle, but we’re not at the bottom of the market yet. And that is a 2021 topic, not a 2020 topic.” Emerging Trends in Real Estate® Europe 2021 21
Chapter 2: Real estate capital markets Domestic investors A big issue is the inability of overseas For North America’s more opportunistic investors to visit a property in Europe capital, the issue may be more about to the fore before buying it. Without “boots on the the value to be found in its domestic ground,” it is a big call to deploy millions market, which suddenly looks more With regard to where that equity is of euros on an uninspected building. attractive than Europe. coming from, the physical limitations that COVID-19 imposes on business “Our figures and how much we expect are influencing investor expectations. to invest are very much based on our mobility because it’s not just There is a strong likelihood that us inspecting those assets,” one domestic and European investors will institutional investment manager play a much greater role in Europe says. “It’s also, from a distribution Our figures and how in 2021. European capital is the only perspective, us being able to get in much we expect to invest source where more survey participants front of investors – whether Australian, say there will be an increase compared US, or European – to make the case.” are very much based on with last year. our mobility. For Asian investors, many of whom are Capital flows from Asia are expected newer to investment in Europe and do to increase by more than half of not have local teams, this is a particular those surveyed, but fewer believe problem. But interviewees argue that this than last year. And for North this is a short-term impact rather than a American and Middle Eastern capital, long-term trend. the opposite is true: more foresee a drop than an increase. Figure 2-2 Country transaction volumes Q4 2019–Q3 2020 (€bn) Finland 5 Norway 5 Sweden 17 4 Russia Denmark 6 UK 53 Netherlands Czech Republic 7 Poland Ireland 7 20 82 3 Belgium 4 1 Romania Germany Austria 44 France 43 2 Luxembourg Switzerland 6 Spain 10 Italy 13 Portugal 4 Source: Real Capital Analytics Note: Countries with transactions over €1 billion. 22 Emerging Trends in Real Estate® Europe 2021
Disrupting the way we work A pan-European fund manager adds: “We oblige ourselves to inspect buildings. It’s virtually impossible if you’ve got to quarantine for 14 days. My fear is that there will be “We will go back to travelling,” says one global asset restrictions on travel whether going to countries or coming manager. “Our business is about physical property, and that back from countries, and it’s going to be off and on.” doesn’t come to you. You have to understand the dynamics of walking the market. How this building that’s located The travel challenge is partly reflected in the survey, which on this block is different from the one that’s two blocks indicates diminished capital flows into European real estate away? Why is that different? You just have to do it.” But from Asia and North America during 2021 compared with right now, the challenge lies in the travelling. As important previous years. By contrast, domestic and European as technology has been as a support to investment activity investors – already dominant players here – are expected to during lockdown in 2020, there is nonetheless concern play an even greater role. across the industry over its ability to source deals in the coming months. With continuing work restrictions and the As interviewees point out, investment managers and threat of a second wave of COVID-19, travel cannot be consultants with a strong on-the-ground presence may taken for granted. And technology – though changing some be at an advantage, especially now when the pace of business practices forever – is not the entire answer. recovery is different across Europe: market knowledge is more important than ever. “The difficulties with travelling To an extent, the industry has been working through a will become more of a challenge once we begin doing new pipeline of deals originated pre-pandemic and therefore investments and how we manage that if we can’t go out and subject to conventional due diligence. But as one private see the properties,” says a global pension fund manager. equity player observes: “Now that people are thinking “We have been doing new investments actually, but we’ve they are going to be locked down or unable to travel relied on our partners or we’ve relied on advisers to visit for a lot longer there is a nervousness around sourcing the properties, and to be honest, in all the cases we were going forward.” already familiar with that asset or that location.” Figure 2-3 Cross-border capital into European real estate in 2021 13% 4% 3% 6% 5% 7% 12% 11% 15% 25% 29% 22% 31% Americas Europe Middle East Asia Pacific 28% & Africa 38% 41% 46% 20% 19% 27% Increase significantly Increase somewhat Stay the same Decrease somewhat Decrease significantly Source: Emerging Trends Europe survey 2021 “What happens with these sorts of Figure 2-4 Capital raised by Europe- crises, the US guys have decided they focused private equity funds just want to be as opportunistic as Q4 2019–Q3 2020 they can, so it’s a blood-in-the-water, If you want US capital, high-returning strategy. If you want US Fund of funds 0.3 you have to be able to capital, you have to be able to offer them that extra incremental return,” Debt 3.4 Core 2 offer them that extra Core-plus 1.8 one investment manager says. “Europe incremental return. will be fighting with [the] US where COVID-19, I think, has had a bigger economic impact and a bigger real €bn estate impact because their cycle was Value- Opportunistic added 8.2 further along. I think it might be actually 11.8 quite tough to raise money in the US right now for Europe because everybody Source: Preqin will be more focused on the US.” Emerging Trends in Real Estate® Europe 2021 23
Chapter 2: Real estate capital markets Lending constraints Figure 2-5 Sources of debt in 2021 Real estate lenders are seen as being in a far better position to weather any Alternative lending platforms economic storm that arrives than they 13 43 22 17 5 % were in the GFC. Other non-bank lenders “Banks are generally much better 11 45 25 16 3 % capitalised in this crisis than they Non-bank institutions were in the GFC, a lot of which is due 7 40 25 25 3 % to the post-GFC regulations around capital buffers and so on,” one debt Issuance of commercial mortgage-backed securities specialist says. For the time being, 3 27 40 25 5 % distressed investment opportunities are Banks seen as few and far between although many interviewees acknowledge that 1 12 22 50 15 % it is probably too soon to draw firm Increase significantly Increase somewhat Stay the same conclusions here. Decrease somewhat Decrease significantly 0 10 20 30 40 50 60 70 80 90 100 “There’s a lot of pressure being put on Source: Emerging Trends Europe survey 2021 people [lenders] all across Europe to exercise forbearance,” one opportunity fund manager says. “So, what we don’t Because of the difficulties of But these numbers hide a lot of really see is a huge amount of distress underwriting income and forming nuance about the appetite of various out there at this point.” new business relationships digitally, types of lenders. For many of the interviewees believe that lenders debt funds without big exposure to However, just because lenders are in a will favour existing borrowers and legacy portfolios or loans to struggling better place does not mean that all is that it might be easier to refinance restaurants or retailers, the retreat of rosy. Debt is expected to be available, existing deals than to find debt for banks is a big opportunity. “I have to go but it will be more selective. new purchases. way back to a long time ago in my time in banking to find a year where we’re as Nearly half the survey respondents think “I tell people to go hug your lender busy as we’ve been since lockdown,” that debt available for new investments today because they’re your best friend,” one debt fund manager says. and refinancing will fall this year, one property company executive says. compared with a fifth who foresaw a “Lenders don’t want to take any real Yet even some of the alternative lenders decrease last year. And that is much risk. They don’t want to go out on the may be unable to capitalise on new more than the 28 percent who expect it spectrum. They also want to do things opportunities. Typically, debt funds to increase. for good, loyal clients that they made have been financing higher-leverage some good loans with.” deals, development, or unfavoured As one debt broker points out, lenders sectors such as retail, which could are already constrained because “there While nearly two-thirds of survey leave them solely focused on problems is a lot of stuff that needs to get worked respondents expect banks to reduce in their own portfolios. out” – a difficult situation that is likely their lending to real estate, just over to persist for the next 12 to 18 months. half expect alternative lenders like debt “I’m not talking just real estate, but funds to increase their exposure. across the board: aviation, shipping, consumer and corporate credit. And these are all massive areas in terms of balance and exposures.” Banks are generally much better capitalised in this crisis than they were in the GFC, a lot of which is due to the post-GFC regulations around capital buffers. 24 Emerging Trends in Real Estate® Europe 2021
Time to pick and choose Figure 2-6 Access to senior debt in 2021 At this time of great uncertainty, survey respondents and interviewees clearly Niche sectors* 25 believe that core real estate, above all 10 24 34 23 7 % else, will find favour with both equity and debt providers. Core real estate 8 27 43 20 2 % “Most people have decided to allocate Value-added real estate to core,” says one investment manager 6 24 33 30 7 % who runs both core-plus and value-add funds. “If they’ve backed away from New investment risky assets but need the allocation, 5 20 38 32 5 % then what do you do? You buy some Development finance form of core income.” 2 14 31 39 14 % When it comes to mainstream real Refinancing estate, the “investible universe has 2 15 49 30 4 % shrunk down to three sectors”, one 0 10 20 30 40 50 60 70 80 90 100 global investment manager says. What Increase significantly Increase somewhat Stay the same is more, the favoured three – logistics, Decrease somewhat Decrease significantly rented residential, and “uberprime” Source: Emerging Trends Europe survey 2021 offices – could see prices increase due * For example, student housing, co-working, data centres, retirement/assisted living. to the weight of money targeting them. Image: Demand keeps rising for logistics (Getty Images) Emerging Trends in Real Estate® Europe 2021 25
Chapter 2: Real estate capital markets “We’re seeing office in Milan trade at Figure 2-7 Returns targeted in 2021 Figure 2-8 Returns targeted in 2021 cap rates below 3 percent, and Milan compared to previous years is not a huge city,” the global manager continues. “Paris, Munich, and Berlin 10% 4% 5% are almost at sub–2 percent yields.” 12% 21% 21% Return expectations have been scaled down over successive Emerging Trends 36% 21% Europe surveys, and this time 46 percent of respondents are targeting lower returns compared with a year ago. 29% 41% Nearly two-thirds anticipate up to 10 percent risk-adjusted returns in 2021. Significantly higher 0–5% Somewhat higher 5–10% Though best-in-class offices with Same 10–15% long leases remain in demand, a lot of Somewhat lower 15–20% office stock has a less certain future. Significantly lower 20%+ The problems with retail, particularly shopping centres, are long-established Source: Emerging Trends Europe survey 2021 Source: Emerging Trends Europe survey 2021 but, again, have taken a turn for the worse as a result of the pandemic. “It would be hard for anybody to predict vailability of equity Figure 2-9 Availability of equity and what office or retail rents will look like d debt for refinancing/new debt for development in 2021 a year from now,” says one institutional vestment in 2021 investor. “The challenge when it comes It would be hard for 5% 3% to returns is: if we were in a low interest 9% 3% anybody to predict what rate environment before, we are even more so now. You have to believe office or retail rents will that basically returns will become Equity for 29% look like a year from now. more compressed refinancing 33% going forward, just Equity for or newreflecting the cost of capital coming development investment down, even though arguably the risk 33% has gone up. I think that’s a challenge 27% % for all investment committees when the world feels a lot riskier.” 6% 3% 3% 16% 20% This fear of the unknown has also put the brakes 25%on development for most Debt for of refinancing the industry, and little change is Debt for or new expected in 2021. Survey respondents development believe that both equity and debt for investment new construction will be significantly 38% 23% 28% reduced – by 42 percent and 54 percent, respectively. bstantially Increase somewhat Increase substantially Increase somewhat me Decrease somewhat Stay the same Decrease somewhat bstantially Decrease substantially ng Trends Europe survey 2021 Source: Emerging Trends Europe survey 2021 26 Emerging Trends in Real Estate® Europe 2021
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