Director of Nursing Candidate Brief for the position of - Mountbatten Hospice - Odgers Berndtson

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Director of Nursing Candidate Brief for the position of - Mountbatten Hospice - Odgers Berndtson
Candidate Brief for the position of

Director of Nursing
Mountbatten Hospice
January 2022
Director of Nursing Candidate Brief for the position of - Mountbatten Hospice - Odgers Berndtson
Candidate Brief – January 2022                                                          Berwick Partners an Odgers Berndtson company

              Welcome from Nigel Hartley, CEO
              Thank you for your interest in the role of Director of Nursing at the Mountbatten Hospice Group. Over the past
              five years, Mountbatten has become a leader in its field across the UK and beyond. It has also grown considerably,
              most notably with the take-over by Mountbatten Isle of Wight (formally Earl Mountbatten Hospice) of
              Mountbatten Hampshire (formally Countess Mountbatten Hospice) almost three years ago. Mountbatten is now
              the largest provider of hospice and end of life care across Hampshire and the Isle of Wight, providing hospice,
              end of life care and bereavement support to around 2500 people on any one day, mostly within their own homes.
              This shows a 200% increase in those benefitting from our support over the past three years. This growth is set to
              continue for the foreseeable future.

              Our mission is to ensure that no person who is facing death, dying and bereavement is ever ignored or left alone,
              with a vision of a world where all dying people and those close to them have access to the best possible expert
              support and kindness. There are three main challenges that we are facing:

                     1.   The growth in need for what we do. We anticipate a further growth of 40% over the coming years,
                          mainly due to the growing older population
                     2.   We need enough human and financial resource to meet this growth in need, so workforce planning and
                          fundraising development is critical
                     3.   No-one wants to talk about what we do and there is a reluctance to put plans in place for a future which
                          people do not wish to think about

              Our current five-year strategy, which was launched in 2020, sets out how we are going to address these issues
              through developing our new and unique Mountbatten model of care. Dying is no longer a short-term event for
              most people, and many people will die over a period of years rather than weeks or months. It is essential that
              what we offer addresses the needs of our local populations as we strongly believe that we are the custodians of
              this organisation and we are working on their behalf, ensuring that what Mountbatten offers is sustainable for the
              future.

              Mountbatten’s teams also work hard. We are driven by a cause which at the heart has an ambition to make the
              biggest difference possible and we are not ashamed of wanting to be the best we can be, consistently going
              above and beyond, even when times are tough.

              At this important point in our development, due to the retirement of the current post-holder, we are seeking a
              dynamic and committed Director of Nursing, with a wide range of skills and a palpable ambition to join us on our
              journey. Experience is important, but it is more relevant that we find the individual with the right personality, with
              kindness and ambition at the core and a commitment to work as hard as possible to achieve our aims. There is
              much to be done, and the modern hospice movement even in Britain has not yet reached its full holistic potential.
              If you feel that you have the experience, credibility, and more importantly the warmth and ambition to join a
              charity which is consistently aspiring to be the best in its field, then we very much look forward to hearing from
              you.

              Nigel Hartley

              CEO

              Mountbatten Hospice Group

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Director of Nursing Candidate Brief for the position of - Mountbatten Hospice - Odgers Berndtson
Candidate Brief – January 2022                                                         Berwick Partners an Odgers Berndtson company

              Mountbatten Overview
              Mountbatten is an independent charity providing medical/nursing/domiciliary end of life care and
              bereavement support to both the Isle of Wight, Southampton, and Hampshire. We also provide specialist
              services including psychological, creative, and complementary therapies.

              Mountbatten Isle of Wight has an ‘Outstanding’ rating from the
              Care Quality Commission, with the CQC commenting that
              Mountbatten ‘’work innovatively with their local hospital…and
              the various departments work well together so that people have
              a seamless experience of moving from one department to
              another as the need arose. People, their relatives and staff spoke
              overwhelmingly of the positive support, guidance and
              healthcare interventions people had received…and were full of
              praise for the staff in terms of their exceptional kindness,
              compassion, and knowledge about end-of-life matters’’. In
              August 2021, Mountbatten Hampshire received an overall
              ’Good’ rating from the Care Quality Commission, following a
              ‘mock’ CQC inspection commissioned by the Senior
              Management Team in 2019, where the result had been ‘Requires
              Improvement’. The 2021 overall ’Good’ rating included praise for
              ‘outstanding’ practice such as patients and relatives could call for
              support 24 hours a day seven days a week. They said ‘This 24/7
              service is an uncommon service for a provider to offer’ and
              patient and families commented very positively on it.
              Mountbatten’s CEO is Nigel Hartley. Nigel has worked in end-of-life care for over 30 years, between 2003
              and 2015 as Director of Supportive Care at the St Christopher’s Group, London where he was responsible for
              transforming day and outpatient services, developing volunteers, and also leading on Community
              Engagement. He previously held posts at London Lighthouse, a Centre for those living with HIV/AIDS, and
              also at Sir Michael Sobell House Hospice in Oxford. He has an international reputation as a teacher and
              lecturer and is also an experienced published writer. His books include ‘End of Life Care – a guide for
              therapists, artists and arts therapists’ (2014), and the latest edited publication ‘Spirituality in Hospice Care’
              (2017) both published by Jessica Kingsley Publications.

              Mountbatten’s Chairman, Sir Ian Cheshire, is Chairman of Barclays UK and also sits on the Board of BT. Sir
              Ian brings extensive business experience to the role, following a career which includes seven years as chief
              executive of Kingfisher, the owner of B & Q and Screwfix.

              All our work across our community is underpinned in Newport on the Island by a 16 – bed inpatient unit,
              and a 21 – bed inpatient unit in West End, near Southampton. We also provide community support to
              enable our patients to remain within their preferred place of care, wherever that may be in the community.
              In total, we provide care support to over 1,700 people in the community on a weekly basis, 24/7.

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Director of Nursing Candidate Brief for the position of - Mountbatten Hospice - Odgers Berndtson
Candidate Brief – January 2022                                                       Berwick Partners an Odgers Berndtson company

                                                                          Mountbatten also provide day services, activities,
                                                                          therapies, support, and care to the island through
                                                                          The John Cheverton Centre and The Hazel Centre
                                                                          in Hampshire.

                                                                          The communities local to each of the hospices help
                                                                          to raise around £8-9m of the approximate £17m we
                                                                          need to run our services, including our famous
                                                                          “Walk the Wight” and ‘’Sunflower Walk’’ annual
                                                                          events.

              Our mission is very clear;

              ‘’To promote and to provide good care and support for those
              people living with, affected by, or curious about death, dying
              and bereavement across the Isle of Wight and Hampshire’’,

              and our vision is of a world where all dying people and those
              close to them have access to expert, compassionate and
              cost-effective care of the highest quality, whatever the illness,
              whoever they are and wherever they happen to be.

              We achieve this though our Values, which are;

              We care about what we do. We appreciate that
              people are different, and we are kind and
              compassionate to our patients and families, to our
              local community and to each other.

              We are experts in our field. We are professional at
              all times, aspiring to be the best that we can be in
              everything that we do.

              We are innovative and bold. We respond quickly
              and creatively to the changing needs of our society within the scope of our human and financial resources.

              We respect our community. We exist for our local population, now and into the future, and we believe that
              we can achieve more together by working in partnership with others.

              Mountbatten’s Five-Year Strategy
              Mountbatten has devised and commenced a five-year strategy with three core aims;

              ◼      We will change public perceptions around death, dying and bereavement and also about the work
                     that Mountbatten does.
              ◼      We will meet the needs of everyone who requires our care and support, ensuring that no-one is
                     ignored.
              ◼      We will make sure that everything Mountbatten offers is sustainable for the benefit of future
                     generations.

              Mountbatten 5 Year Strategy – 2020

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Director of Nursing Candidate Brief for the position of - Mountbatten Hospice - Odgers Berndtson
Candidate Brief – January 2022                                                       Berwick Partners an Odgers Berndtson company

              ISLE OF WIGHT
              Located off the south coast of England and separated by the Solent, the Isle of Wight is known for its sandy
              beaches, seafront promenades, beautiful landscape, rich history, coastal walks and world-class event such as
              Cowes Week and the Isle of Wight Festival. The climate is also temperate with typically warmer summers and
              milder winters than experienced across the UK.

              The largest county and second most populous island in England, the Island measures 23 by 13 miles,
              covering an area of 150 sq/mi (380km2), over half of which is designated as an Area of Outstanding Natural
              Beauty and it’s diverse landscape from forests to sandy shores, to rugged coast lines and rolling countryside.

              As one of the most important areas in Europe for fossils the island has been named ‘Dinosaur Isle’ where
              dinosaur bones and footprints can be seen in and on the rocks exposed around the island’s beaches,
              especially at Yaverland, Compton and Album Bays.

              The romans occupied the Isle of Wight as an agricultural centre for almost 400 years and named the island
              ‘Vectis’, with well-preserved Roman Villas in both Brading, which was the largest town on the Island at that
              time and Newport, todays capital town.

              Part of its rich history include: The Needles Battery, Fort Victoria, Carisbrooke Castle, Osborne House.

              Popular events include IW Festival, Walk the Wight, which raises funds for Mountbatten Isle of Wight and
              sees people of all ages and abilities walk the length of the island. The Garlic Festival, the islands biggest
              summer show celebrating all things garlic and the world-renowned Cowes Week Regatta and more.

              The sea is never more than 15 minutes away on the island making it an ideal destination for walking or
              relaxing on the beach to water sports, from kitesurfing, sailing, surfing, and kayaking to explore the coastline
              or secluded inlets.

              When it comes to food, as you expect the island provides everything from beachside cafes and country pubs
              to award winning Michelin restaurants. Catering for all budgets and tastes.

              The Isle of Wight is truly a unique place to visit, live and work and easier to get to and from than many
              appreciate.

              Schools

              Will certainly be a big consideration if you are thinking of living in the Isle of Wight and are relocating with a
              family. Many of the larger towns on the Island have their own primary schools.

              The main benefit for schools on the Island is that classes usually far smaller than those found throughout the
              rest of the UK. There are currently 69 local schools on the Isle of Wight as well as two independent schools.

              Both independent schools are situated in Ryde, with both offering students day, weekly or full board
              schooling.

              Students aged between 11-18 are filtered into one of five secondary schools which serve the island’s whole
              population.

              For further education, The Isle of Wight College is the only option. The nearest Universities can be found in
              either Southampton or Portsmouth.

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Candidate Brief – January 2022                                                      Berwick Partners an Odgers Berndtson company

              House Prices

              For those living in the Isle of Wight, whilst geographically removed from mainland England, applies the same
              buying process as any other location in England. House prices on the Island have historically been far less
              than properties in mainland UK. Living in the Isle of Wight has slowly become a more popular choice, with
              the closing of the price gap gradually indicating this trend.

              The current average cost of a home on the Isle of Wight is £279,965, compared to the island’s nearest
              county Hampshire, which has an average house price of £373,912

              Travelling to and from the Island

              The fastest route for foot passengers is by Hovercraft from Ryde to Southsea, which takes under 10 minutes
              and it the world’s only year-round passenger hovercraft service.

              Red Funnels operates a car ferry with travel time from East Cowes to Southampton around 60 minutes and
              for foot passengers they have the Red Jet high-speed passenger service between West Cowes and
              Southampton.

              Wightlink’s provides car and passenger ferry services from Lymington to Yarmouth which takes 30 minutes
              and Fishbourne to Portsmouth with a 45-minute crossing. Their Fast Cat passenger only catamaran runs
              between Ryde Pier Head and Portsmouth and takes 22 minutes.

              The links below provide more on timetables and prices:

              http://www.redfunnel.co.uk/
              http://www.wightlink.co.uk/
              http://www.hovertravel.co.uk/

              Further information on the Isle of Wight can be found here https://www.visit-hampshire.co.uk/
              Information on property can be found here https://www.rightmove.co.uk/

              HAMPSHIRE
              Offers fascinating history and culture, boasting some of the best urban cities in the south of England,
              including Winchester, Southampton, and Portsmouth. Associated with writers such as Jane Austen and
              historical figures such as Henry VIII, Hampshire is packed with heritage sites, from the classic and iconic
              Winchester Cathedral to the modern naval history at the Mary Rose Museum. Or, if you prefer more
              contemporary entertainment, Hampshire offers a wide range, including festivals, theatrical performances,
              and outdoor events.

              Close by you’ll find miles of lovely coastline, with beaches, nature reserves and attractive seaside towns.

              Associated with writers such as Jane Austen, Charles Dickens, Arthur Conan Doyle. Hampshire is packed with
              historical sites to visit.

              The county has several world-famous visitor attractions. These include the New Forest’s Exbury Gardens,
              Beaulieu National Motor Museum and Paulton’s Park, home of Peppa Pig World and Portsmouth’s Historic
              Dockyard. Not forgetting the outstanding Marwell Zoo located a short distance from Winchester.

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Candidate Brief – January 2022                                                        Berwick Partners an Odgers Berndtson company

              Whether it’s a day at a theme park or a stroll along the decks of Admiral Lord Nelson’s HMS Victory, the
              diversity of Hampshire’s visitor attractions makes it a truly unique place to live.

              Park in the west, with its famous New Forest ponies and Highland cattle, to the South Downs National Park
              in the east. While several country parks, such as Royal Victoria Country Park at Netley offer stunning views of
              the coast.

              There is no shortage of great places to eat, seek out a country tearoom selling tempting homemade cakes
              or a traditional pub offering a welcoming log fire and a typical Hampshire atmosphere.

              Hampshire has great retail offerings, which include well-known high-street brands and designer boutiques
              and independent outlets. North of the county, in Basingstoke, is the town awarded winning Festival Place
              shopping centre offering 200 stores plus 31 restaurants.

              Hampshire has excellent transport hubs which make it extremely accessible from other parts of the country
              and is in easy community distance of London.

              You can also visit lovely seaside locations such as the Isle of Wight and Dorset coastlines all within a short
              ferry or drive away.

              Schools

              Will certainly be a big consideration if you are thinking of living in Hampshire and are relocating with a
              family.

              Hampshire is a lovely area to bring up children with a host of good schools both public and independent. To
              find out more about schools in the area please visit https://www.hants.gov.uk/educationandlearning.

              Hampshire boost many excellent Universities and Colleges, for further information please visit
              https://businesshampshire.co.uk/talent/university/

              Houses

              The average price for property in Southampton stands at £325,574 as of August 2021. The average price
              paid for a detached property is around £470,967, with semi detached properties sitting around £304,146 for
              properties in and around, Highfield, Bassett, Eastleigh, Hedge End, Portswood, Netley and Bitterne.

              For more information on what Hampshire can offer you please visit https://www.visit-hampshire.co.uk/

              For more information on property within Hampshire and the surrounding areas please visit
              https://www.rightmove.co.uk

              Travelling

              Hampshire has excellent links to all motorways, it boosts great rail and coach connections to most major
              cities in the UK, including London in just over 1 hour. It has great ferry connections to the Isle of Wight,
              France and Spain. Whilst Southampton is renowned as the cruise capital of the UK.

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Candidate Brief – January 2022                                                           Berwick Partners an Odgers Berndtson company

              The Role
              Post:                Director of Nursing

              Department:          Patient Services

              Reports to:          Chief Executive

              Overview of Role

              The post holder will provide strong clinical leadership and vision in the development and management of
              the Mountbatten Group (Mountbatten Isle of Wight and Mountbatten Hampshire) clinical services ensuring
              the delivery of high quality, safe, effective, responsive, caring, and well-led patient care. The post holder will
              take the strategic lead for the development of nursing services, promoting improvement, innovation, and
              high standards in existing services and ensuring systems are in place that result in proactive and continuing
              professional development of nursing and clinical staff.

              As a member of the Senior Management Team, contribute to Mountbatten’s strategic agenda by providing
              strong professional and clinical leadership while demonstrating care, kindness, compassion and respect for
              patients, carers, and staff. Reporting to the Chief Executive, the post holder will report on all areas of
              responsibility and act as a positive role model who promotes team working, respect, innovation, expertise,
              and excellence.

              Key Tasks

              ◼       Ensure that safe, effective, responsive, caring, high quality patient care is delivered in all clinical
                      services.
              ◼       Contribute as a member of the Senior Management Team (SMT) to the overall operational and
                      strategic development of the Mountbatten Group
              ◼       Lead organisational change to meet current and future aims
              ◼       Further develop a culture of practice development that is supported by education/training, research,
                      audit, and the broader quality agenda.
              ◼       Promote the vision and core values of the Mountbatten Group and act to promote public trust in the
                      organisation.
              ◼       Lead the development of a culture that has open and honest discussions about quality, whilst ensuring
                      that the patient/service user experience sits at the heart of service developments through a
                      combination of the use of evidence-based outcomes and patient/service user feedback.
              ◼       Be accountable for ensuring that the Mountbatten Group meets its statutory duties of appropriate
                      regulation of nurses and Allied Health Professionals.
              ◼       Take the lead and contribute to the development and implementation of agreed organisational
                      strategies and policies. Report on progress to the Senior Management Team and Board of Trustees.
              ◼       The post holder is the Accountable Officer for the management of controlled drugs at Mountbatten
                      Isle of Wight and the Deputy Accountable Officer for Mountbatten Hampshire, working closely with
                      the Local Intelligence Network when appropriate

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Candidate Brief – January 2022                                                       Berwick Partners an Odgers Berndtson company

              ◼      The post holder is the Care Quality Commission (CQC) Registered Manager for the Mountbatten
                     Group, working collaboratively with the CQC to ensure all regulatory standards are met.
              ◼      Working with the Chief Executive Officer, SMT and key service leads, ensure the achievement of
                     organisational objectives and deadlines.
              ◼      Lead and manage in order to develop highly motivated and empowered staff, creating an
                     environment where everyone can excel.
              ◼      Establish excellent relationships with board members, directors, service leads, staff, volunteers and
                     external stakeholders, successfully developing patient services utilising best practice methodologies.
              ◼      Ensure financial objectives are met and that services are delivered to agreed budgets.
              ◼      Plan, lead and implement necessary change within Mountbatten’s clinical services.
              ◼      Participate in an on-call rota for both sites, providing advice and support to staff
              ◼      Deputise for the Chief Executive as required in his/her absence.

              Professional Responsibilities

              ◼      Ensure that Mountbatten’s clinical workforce meets its current and future requirements, and that
                     appropriate professional and support strategies are developed.
              ◼      In conjunction with other service leads, develop strategies to ensure Mountbatten understands and
                     reaches its expertise and services out to under-represented groups.
              ◼      Ensure the development and implementation of appropriate continuous professional and practice
                     development initiatives are in line with Mountbatten’s strategic aims.
              ◼      Through the Governance system, support and monitor the key elements of effective practice, audit
                     and quality issues, research, risk management and health and safety.
              ◼      Maintain high professional standards and keep abreast of relevant professional issues while continuing
                     personal and professional development.
              ◼      Take responsibility for own professional development, including keeping up to date with relevant
                     professional and management issues at local and national levels.
              ◼      Working with operational managers, ensure the safe and effective delivery of services across the
                     Mountbatten Group, including the promotion of effective teamwork, leadership, co-ordination and
                     with the appropriate staffing levels and skill mix.
              ◼      Provide robust leadership for staff and ensure provision of systems for staff support, appraisal,
                     development, and clinical supervision, encouraging the highest possible standards of professional
                     conduct.
              ◼      Maintain own professional registration and revalidation requirements
              ◼      Develop and establish relationships with nursing leads in other hospices and sectors and network
                     effectively with other aligned organisations
              ◼      Provide a visible, accessible, confident presence, establishing innovative and professional leadership
                     which inspires, empowers, and motivates others.

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Candidate Brief – January 2022                                                       Berwick Partners an Odgers Berndtson company

              Education and Training Responsibilities

              ◼      In partnership with the CEO, Head of Education, SMT colleagues and their teams, ensure there is a
                     robust education programme in place, incorporating internal and external programmes in order that
                     Mountbatten’s staff and volunteers are appropriately and effectively supported, and that
                     Mountbatten’s specialist expertise is appropriately disseminated to external healthcare professionals
              ◼      Oversee and support the revalidation programme for nurses
              ◼      Working with the Director of Psychosocial and Spiritual Care and clinical service leads, ensure all
                     members of the clinical team have access to and receive clinical supervision and training opportunities
                     informed by the annual appraisal process
              ◼      Actively participate in the delivery of training opportunities both internally to Mountbatten and
                     externally as requested, seeking opportunities to promote the Mission, Vision and Values.
              ◼      Wherever possible, promote a positive research-based approach to care so that care provided is
                     evidence based and regularly reviewed through an audit cycle
              ◼      Ensure that as opportunities arise, Mountbatten takes part in research-based projects with key
                     partners where applicable and that research is encouraged and supported, and outcomes are
                     published and applied.

              Research, Audit and Service Evaluation Responsibilities

              ◼      Together with the CEO, SMT and Head of Quality, jointly lead the Governance programme, ensuring it
                     is appropriate and effective for Mountbatten.
              ◼      Chair the monthly Mountbatten Quality and Governance Committee meetings.
              ◼      Collaborate with senior clinical colleagues on issues including clinical audit, promoting evidence-based
                     practice, clinical risk management, research, education, and training.
              ◼      In conjunction with the CEO and senior colleagues, promote research that is relevant to local service
                     needs and encourage the application of published research to clinical practice.

              Managerial

              ◼      Work with the Chief Executive, Directors and Board of Trustees to develop strategy, business plans and
                     polices for Mountbatten which support the provision of the highest standards of care for patients and
                     carers.
              ◼      Promote and support partnership working internally and externally to benefit patients, carers, staff and
                     volunteers in the wider community.
              ◼      Collaborate with other service providers and statutory and voluntary bodies to develop and co-
                     ordinate a service approach to meet palliative care needs of the local communities.
              ◼      Develop relationships with a wider range of external bodies, e.g., CCG’s/ICS, community bodies, NHS
                     Trusts, Local Authorities and represent Mountbatten at relevant meetings by agreement with and/or in
                     conjunction with the Chief Executive.
              ◼      Ensure clinical governance processes are effectively undertaken and ensure a robust clinical quality
                     and audit programme is in place.
              ◼      Actively establish and develop links and relationships internally and externally that:

                     •      Benefit the delivery of high quality, patient focused care

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Candidate Brief – January 2022                                                       Berwick Partners an Odgers Berndtson company

                     •      Enable bench marking and the development of best practice
                     •      Support and promote specialist palliative care networking locally and nationally

              ◼      Support Mountbatten’s activities to:

                     •      Engage with the local community and our supporters
                     •      Represent Mountbatten to the public, for example at Fundraising events, educational talks to
                            public organisations and ensure that the reputation of Mountbatten is maintained and
                            enhanced.

              ◼      Ensure that Mountbatten complies with CQC standards and the Key Lines of Enquiry and develop and
                     ensure the implementation of any action plans to address recommendations following inspections or
                     to respond to any changing regulatory requirements.
              ◼      In consultation with the CEO and senior clinical leads, plan and develop clinical services and roles, with
                     increasing emphasis on local need and national strategies to fit in with the business plan and strategic
                     direction of Mountbatten.
              ◼      Contribute as a member of the Senior Management Team to the development and implementation of
                     Mountbatten’s Strategic Implementation Plans, Annual Review, CCG/ICS contracting arrangements
                     and Service Level Agreements with the NHS and/or others.
              ◼      Produce reports for the Chief Executive and Board of Trustees as required.
              ◼      In conjunction with the SMT, Head of Quality and key service leads, support and enable the
                     development of high quality and innovative clinical practice and ways of working, drawing on best
                     practice internally and externally and ensuring that clinical standards and guidance are developed,
                     implemented, and monitored.
              ◼      The Director of Nursing is responsible for devolving, monitoring and controlling a budget of circa £4m
                     per annum.
              ◼      Work closely with the Finance Director/Chief Executive and SMT in the area of assessing business risk
                     and continuity planning.
              ◼      Negotiate with the Clinical Commissioning Groups and agree funding for Clinical Services.
              ◼      Actively contribute to the budget setting process by preparing and planning relevant budgets with the
                     clinical leads, the Finance Director and the Chief Executive.
              ◼      Approve and sign off expenditure incurred, in line with plans and agreed variations.
              ◼      Oversee the operation of any budgets delegated to individual managers.
              ◼      Through the line management structure, the Director of Nursing will direct and lead staff members
                     across a range of professions and disciplines, including nursing and allied health professionals, taking
                     responsibility for service performance and quality; recruitment, appraisal, CPD and all aspects of staff
                     governance.
              ◼      Encourage and develop effective communication, teamwork and relationships in the multi-disciplinary
                     setting to ensure the highest possible professional standards are delivered within all services.
              ◼      Ensure the efficient and cost effective management of all clinical services through the relevant
                     operational managers. This will include support and monitoring managers’ performance relating to all
                     aspects of the services for which they are responsible.
              ◼      Ensure that objectives and standards are set for individuals, performance planning and personal
                     development reviews are conducted, new staff are effectively inducted into new roles as appropriate,
                     expectation of role and measures to success are fully explained, one to ones are carried out on a
                     regular basis to ensure individual objectives are clear and up to date.

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Candidate Brief – January 2022                                                         Berwick Partners an Odgers Berndtson company

              ◼      Be an active and positive member of the SMT, Quality and Governance Committee, Services
                     Committee and Board
              ◼      Deputise for the Chief Executive as required in his/her absence.

              Clinical

              ◼      Work with clinical managers and the wider team to ensure that high standards of care are delivered at
                     all times and that all staff have the appropriate skills to achieve this.
              ◼      Ensure that patient and carer’s views are adequately represented within all services.
              ◼      Provide clinical management advice to all staff and make judgements on complex clinical issues
                     assertively, fairly and effectively when required.
              ◼      Ensure a full programme of partnership working with patients is in place, including patient satisfaction
                     monitoring, further development of patient information and patient and carer involvement.
              ◼      Advise the Chief Executive about complaints and work with the Chief Executive, SMT, Head of Quality
                     and relevant service leads to manage complaints and develop systems to prevent recurrence of issues
                     raised through the complaints system.
              ◼      Actively engage with patients, carers and frontline clinical staff.

              General
              All Mountbatten employees are:

              ◼      Required to abide by the Health & Safety at Work Act
              ◼      Required to attend mandatory and refresher training annually
              ◼      Required to respect confidentiality applying to all Mountbatten matters
              ◼      Required to work within Mountbatten policies and procedures
              ◼      Required to participate in and contribute to team meetings
              ◼      Required to cooperate and liaise with departmental colleagues
              ◼      Required to adhere to the Data Protection Legislation and General Data Protection Regulations in all
                     aspects
              ◼      Required to provide a new DBS Certificate every three years in line with the Disclosure and Barring
                     Policy and Procedure
              ◼      Expected to promote, at all times, Mountbatten’s philosophy and uphold the Mountbatten core
                     values
              ◼      Expected to demonstrate at all times a commitment towards equality and diversity
              ◼      Expected to demonstrate a commitment to their own development, to take advantage of education
                     and training opportunities and develop their own competence
              ◼      Expected to support and encourage harmonious internal and external working relationships
              ◼      Expected to make a positive contribution to fundraising and raising the profile of Mountbatten

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Candidate Brief – January 2022                                                                                         Berwick Partners an Odgers Berndtson company

              Our Values

              ◼                             We care about what we do. We appreciate that people are different and we are kind and
                                            compassionate to our patients and families, to our local community and to each other
              ◼                             We are experts in our field. We are professional at all times, aspiring to be the best that we can be in
                                            everything that we do
              ◼                             We are innovative and bold. We respond quickly and creatively to the changing needs of our society
                                            within the scope of our human and financial resources
              ◼                             We respect our community. We exist for our local population, now and into the future, and we believe
                                            that we can achieve more together by working in partnership with others

              This role profile is not exhaustive and all employees are expected to undertake additional reasonable duties
              as requested. The profile will be subject to periodic review and may be amended following discussion
              between the post holder and employer.

              Person Specification – Director of Nursing

                Criteria                                                 Description                                                                        E         D

                                                                  Masters in Nursing, Management, Voluntary Sector management, Leadership,
                                                                                                                                                            ✓
                                                                  Community Nursing or Palliative care
                  Qualifications and role
                                            specific knowledge*

                                                                  Evidence of continuing professional development                                           ✓

                                                                  Knowledge of national developments and local challenges in Hospice and End of
                                                                                                                                                            ✓
                                                                  Life Care provision

                                                                  Change management and service improvement techniques                                      ✓

                                                                  Extensive management and leadership experience at a senior clinical level                 

                                                                  Experience of strategic planning and business planning                                    

                                                                  Experience of working in a palliative care setting or a setting which meets the needs
                                                                                                                                                            
                                                                  of those with palliative care needs
                  Physical Skills

                                                                  Understanding of infection prevention and medicines management best practice              

                                                                  High level decision making and implementing                                               

                                                                  Managing change                                                                           

                                                                  Multidisciplinary team working                                                            

                                                                  Able to assess and manage complex budgets                                                 

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Candidate Brief – January 2022                                                          Berwick Partners an Odgers Berndtson company

                                 Political awareness and ability to influence and work with stakeholders at all levels       

                                 Ability to think strategically and develop challenging vision for the future                

                                 Project management skills                                                                             

                                 Familiar with the Controlled Drug Accountable Officer role and responsibilities                       

                                 Understand CQC’s Key Lines of Enquiry and the role and responsibilities of the CQC
                                                                                                                             
                                 Registered Manager

                                 Strong commitment to the hospice ethos and values and to the delivery of
                                                                                                                             
                                 excellence in all aspects of care provision

                                 Ability to travel independently                                                             
                 Aptitudes

                                 Car driver/owner – clean driving licence                                                    

                                 Flexible approach to work (i.e. able to work out of hours as required)                      

                                 Ability to be on-call for Mountbatten. This includes the role of Silver Commander in
                                                                                                                             
                                 relation to Mountbatten’s Major Incident Policy

                                 Demonstrates drive, enthusiasm and resourcefulness                                          

                                 Negotiation, influencing and diplomacy that builds and maintains consensus                  

                                 Manage competing demands and meet deadlines                                                 

                                 Ability to lead and be part of a team and work under pressure                               
                 Abilities

                                 Ability to devise and implement effective systems and procedures                            

                                 Ability to work in partnership with a range of internal and external staff and other
                                                                                                                             
                                 stakeholders

                                 Ability to analyse, problem solve and prioritise                                            

                                 Good standard of IT literacy and use of Microsoft Office                                    

                                 Ability to interpret data and formulate reports                                             

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Candidate Brief – January 2022                                                                   Berwick Partners an Odgers Berndtson company

                                        Ability to inspire and lead own team and others across the organisation                       

                                        Excellent interpersonal and communication skills, with the ability to engage with a
                                                                                                                                      
                                        range of audiences and inspire support

                                        Ability to negotiate at a senior management level                                             
                 Communication Skills

                                        Ability to prioritise work load and delegate effectively                                      

                                        Ability to interpret data at a strategic and operational level                                

                                        Workforce planning and recruitment training                                                   

                                        Highly motivated and able to work on own initiative                                           

                                        Ability to be visible and credible in clinical areas and to listen to staff and patients      

                                        Working with commissioners                                                                              

                                        Working with volunteers                                                                                 

              E = Essential

              D = Desirable

              * = State knowledge required in terms of level of competence NOT X years experience, as this is age
              discriminatory.

                                                                                                                                          15
Candidate Brief – January 2022                                             Berwick Partners an Odgers Berndtson company

              Additional Details – Terms & Conditions of Employment
              Post:                  Director of Nursing
              Employment:            Mountbatten Group
              Commencement:          The postholder will be available immediately or as soon as possible after the
                                     offer of appointment.
              Contract Type:         Permanent
              Terms & Conditions:    Mountbatten Terms and Conditions of Employment
              Salary Range:          £90,000
              Hours:                 37.50 hours per week flexibly in accordance with the requirements of the role
                                     across the Mountbatten Group
              Annual Leave:          On appointment           27 days plus 8 bank holidays
                                     After 5 years            29 days plus 8 bank holidays
                                     After 10 years           33 days plus 8 bank holidays
                                     Annual Leave year 1st April to 31st March
                                     In support of our commitment to “Life/Work Balance” all leave must be taken
                                     within the year it is allocated, unless agree otherwise
              Health Screening:      The post holder will be required to undergo health screening prior to
                                     appointment this is usually in the form of a confidential medical questionnaire
                                     and complete the required Immunisations required for the role
              Professional Reg:      The post holder will be required to hold current NMC registration, and provide
                                     the required qualifications evidence to support the requirements of the role as
                                     specified in the Job Description
              Probationary Period:   The postholder will be required to complete a 6 month probationary period in
                                     accordance with Mountbatten’s policy and procedure and as agreed with their
                                     line manager.
              Annual Appraisal:      The post holder will be appraised annually or as agreed with their line manager
              Smoking Policy:        A no smoking policy operates on all Mountbatten premises and in vehicles for
                                     employees and volunteers. Employees must not smoke when they represent
                                     Mountbatten at events or functions
              Driving:               The post holder will be required to provide a current insurance, mot and tax
                                     documentation for your vehicle as it is a requirement of this role for you to use
                                     your vehicle whilst on business for Mountbatten
                                     Mileage Allowance will be made at the current rate agreed by Mountbatten
              Pension:               For all other employees, Mountbatten offers a group personal pension plan
                                     and will make contributions to your plan in accordance with the current
                                     contribution rates    If you are currently contributing to the NHS Pension
                                     Scheme or are eligible to contribution within the last 12 months, Mountbatten
                                     will, subject to NHS Pension rules continue to contribute to your pension
                                     scheme.
              Life Assurance:        A non-contributory scheme (death in service) operates for all employees

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Candidate Brief – January 2022                                               Berwick Partners an Odgers Berndtson company

              Occupational Sick Pay:   Entitlement to sick pay is in accordance with the following:
                                       •    During 1st year of service (and after completing 4 months service) one
                                            months full pay and two months half pay;
                                       •    During 2nd year of service three months full pay and three months half
                                            pay;
                                       •    During 3rd year of service four months at full pay and 4 months at half pay
                                       •    During 4th and 5th year of service five months full pay and five months half
                                            pay;
                                       •    After 5th years of service six months full pay and six months half pay;

              Location:                Mountbatten Isle of Wight is located at Halberry Lane, Newport, Isle of Wight,
                                       PO30 2ER
                                       Mountbatten Hampshire is located at Botley Rd, West End, Southampton SO30
                                       3JB
              Base:                    3-4 days of your working week will be spent at our Isle of Wight Site with the
                                       remainder being spent at Mountbatten Hampshire.
              Period of Notice:        3 months
              Offer of Employment:     Any offer of employment following interview is subject to:
                                       •    During 1st year of service (and after completing 4 months service) one
                                            months full pay and two months half pay;
                                       •    Receipt of References to a standard deemed acceptable for this position,
                                            of which one must be from your current or last employer
                                       •    Enhanced DBS Clearance for Children and Adults Barred List
                                       •    Occupational Health Clearance
                                       •    Completion of all required documentation
                                       •    Qualification Certificate and Professional Membership Confirmation
                                       •    Photographic passport and/or driving license evidence

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Candidate Brief – January 2022                                                         Berwick Partners an Odgers Berndtson company

              How to Apply
              The preferred method of application is online at www.berwickpartners.co.uk/84798

              If you are unable to apply online please email your application to response.manager@berwickpartners.co.uk

              Recruitment Timetable:

                Closing date for applications                         24th February

                Preliminary Interviews with Berwick Partners          w/c 7th March

                Initial Interviews with Mountbatten Group             w/c 21st March

                Final Panel Interviews with Mountbatten Group         w/c 28th March

              All applications will receive an automated response.

              All candidates are also requested to complete an online Equal Opportunities Monitoring Form which will be
              found at the end of the application process.

              For detailed information on how we process your personal data, please review our privacy policy on our
              website https://www.berwickpartners.co.uk/privacy-policy/

              In line with GDPR, we ask that you do NOT send us any information that can identify children or any of your
              Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade
              union membership, data concerning health or sex life and sexual orientation, genetic and/or biometric data)
              in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal
              Data in your CV/application documentation will be understood by us as your express consent to process this
              information going forward. Please also remember to not mention anyone’s information or details (e.g.
              referees) who have not previously agreed to their inclusion.

              If you have any queries or would like more information in regard to this document, please contact:

              Sandra Hamovic
              Principal Consultant
              M:     +44 07979 017 447
              Sandra.Hamovic@berwickpartners.co.uk

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