Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
Digital Supply Chain for Retail Logistics
Connect Digitally to Perfect Reality
September 2020

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
Challenges in Logistics for Retailers
                                                                                                     By 2020, half of the large
                                                                                                     manufacturers will have
                                                                                                     begun shifting their
                                           Ensure high service level       Improve transparency
                                           for each channel                & visibility              supply chain
                                           (B2B, B2C)
                                                                                                     applications from
                                                                                                     enterprise centric to
                                             Improve collaboration         Reduce logistics costs    network centric, driving
                                             with involved parties
                                                                                                     productivity gains of 2
                                                                                                     percentage points

                                                                           Be compliant regarding                         IDC FutureScape:
                                             Improve process               legal regulations and
                                                                                                    Worldwide Supply Chain 2019 Predictions
                                             standardization and           sustainability
                                             automation

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
Omni-Channel Retail Supply Chain

                       Inbound                                                                                         Outbound
                                                                               Retail Distribution Center
                                                                               •   Replenishment of
                                                                                   •  Local DCs and Cross Dock hubs,
                                                                                   •  Stores and                                                                               @
                                                                                   •  E-Commerce Fulfillment Centers
Retail Food Production                                                         •   Direct E-Commerce Fulfillment
      Warehouse                                                                                                                                            Retail Store with
                                                                                                                                                            Pickup Station

       Wholesaler                                                                                                             Local DC /
                                                                                                                            Cross Dock Hub

                                                                                                                                                              Retail Store
  Consumer Products
       Vendor

                                                                                                                                                                Consumer
         Regional                                                                                                        E-Commerce Fulfillment Center /
          Vendor                                                                                    Wholesale Customer           Dark Store

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
SAP Digital Supply Chain Solutions for Digital Logistics

                                                                                        Real-time Collaboration

                      SAP S/4 HANA                                         SAP S/4 HANA                           SAP Logistics      SAP
                   Extended Warehouse                                      Transportation                           Business      Warehouse
                     Management and                                         Management                              Network        Insights
                      Yard Logistics

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
Warehouse Management

                          Accelerate fulfillment by optimizing inbound and
                          outbound processing

                          Deliver shipments on-time by coordinating picking,
                          packing, staging and loading operations

                          Automate warehouses by integrating material handling
                          equipment and data collection devices

                          Reduce shipping times by cross-docking and increase
                          service by value-added services and returns handling

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
Yard Logistics

                          Streamline planning, execution and settlement of yard
                          tasks with full integration into backend processes

                          Increase visibility by capturing and monitoring of
                          location for transportation units in the yard

                          Reduce waiting times by supporting check-in and
                          check-out as well as yard movements

                          Access mobile work environment and the IoT to make
                          fast decisions

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
Transportation Management

                          Reduce costs by increasing asset utilization, freight
                          consolidation, and routing optimization

                          Streamline the end-to-end process through holistic,
                          multi-mode transportation management

                          Create end-to-end transportation visibility and improve
                          service levels by creating full freight transparency

                          Support real-time, data-driven decision making for
                          quicker business decisions and faster insights

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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
SAP Logistics Business Network vision
Increased business speed through an always on, secure network of networks

        Multi-party                                                                                     Global                                   • Onboard once –
                                                                                                                                                   collaborate with many,
                                                                                                                                Interoperable
                                                                                                                                                   anywhere and anytime
Shippers
                     Freight
                                                                                  Logistics                                                      • Allow different stake-
                   Forwarders
                                                                                                                                                   holders to consume
Carriers                                                                          Business Network                                      Other
                                                                                                                                      Networks     logistics services and
        Suppliers
                                                                                 Freight    Track andTrack
                                                                                              Global               Material                        share insights
          …                                          Capability
                                                                              Collaboration Trace
                                                                                                and Trace        Traceability
Customers                                                                                                                                        • Integrate with SAP
                                                                            Connectivity & Platform                                                digital core by design

                                   Intelligent Suite                                                                        Multi-modal

                                Robust, scalable                                                   Connect multiple business                            Standardized services
                                cloud service with                                                 partners for inter-company                           for logistics
                                global coverage                                                    collaboration and                                    collaboration and
                                                                                                   transparency                                         insights
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Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
SAP Warehouse Insights

                                                                           Optimization of warehouse operations and
                                                                           resource utilization
                                                                             • Optimize assignments of warehouse orders
                                                                               to resources in simulation and real-time
                                                                             • Visualize warehouse layout and resource
                                                                               travel paths (heatmap)
                                                                             • Analyze KPIs of warehouse operations,
                                                                               such as workload and travel distances of
                                                                               resources

                                                                           • Built and delivered on SAP Cloud Platform
                                                                           • Complimentary solution to EWM
                                                                           • EWM back-end integration by design

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Thank you.
Corinna Stein
Digital Logistics for Retail
Industry Business Unit Retail
Corinna.stein@sap.com
Join me: My Blogs | LinkedIn | Twitter

Susanne-Kirsten Mueller
Digital Logistics and SAP Innovations
Industry Business Unit Retail
Susanne-Kirsten.mueller@sap.com
Join me: LinkedIn | Twitter | blogs.sap.com | video.sap.com
Appendix
Compelling Analyst Endorsement for SAP EWM and SAP TM

                                                                            SAP in leader’s quadrant
                                                                             Warehouse Management (2014-2020)*
                                                                             Transportation Management (2015-2020)*

                                                                            SAP is # 1
                                                                             in WMS and TMS software revenues (2018)**
                                                                             in EMEA, Asia and Latin America (2018)**

                                                                            SAP is Best Logistics Brand in IT
                                                                             for Transportation Management (2016, 2019)***
                                                                             for Warehouse Management (2017, 2020)***
* Gartner’s Magic Quadrant for Warehouse Management Systems - May 2020 and Gartner’s Magic Quadrant for Transportation Management Systems – March 2020
** ARC Advisory Group’s Warehouse Management Systems Global Market Research Study, 2018 and Transportation Management Systems Global Market Research Study, 2018
*** Survey among readers and experts of German trade journal "LOGISTIK HEUTE" and German Logistics Association (BVL); German Video, SAP News 2019
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Strong Market Momentum for SAP EWM
Food, Fashion, Non-Food

                                                                                      “Each digitalization initiative at our company must either generate
                                                                                      added value for our customers or reduce costs while increasing
Fast Growing Customer Base                                                            efficiency. SAP Extended Warehouse Management represents a
                                                                                      major milestone in digitalizing our supply chain and ultimately
        Customers                                      Industries                     creating a better shopping experience for our customers.”

     1,800+                                                 24             Partners
                                                                                      Manuel Melliger, Head of Logistics Projects, Migros Aare

 approx. 20%                                           Countries           50+        “Our customers also realize that we have implemented and integrated
                                                                                       the SAP Extended Warehouse Management System. We are a lot
  Retailers                                                                            faster predicting delivery times […] and can handle and react to
                                                          65+                          disruptions in the supply chain much faster”

                                                                                       Werner Hortig, Managing Director of Freier Logistics, s.Oliver Group

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PUBLIC

How Did a Leading Swiss Retailer
Improve Its Supply Chain Agility
Through Digitalization?

Ensuring product freshness and a better shopping
experience for supermarket customers
Migros has been the leading retailer in Switzerland for the past 20 years with its wide
portfolio of supermarkets, shopping centers, specialty stores, restaurants, and fitness
centers. To keep up with large order quantities and short throughput times within its retail
logistics ecosystem, Migros Aare – the largest of the 10 Migros cooperatives – needed an
effective solution to distribute fresh products to its stores. It also needed a new warehouse
management system and cutting-edge technologies to achieve greater transparency
into the flow of goods and information, setting the foundation for digitalizing its entire
logistics system in the future.

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                                                                                                Picture Credit | Migros Aare, Urtenen-Schönbühl, Switzerland. Used with permission.
Migros Aare implemented comprehensive logistics solutions,
generating added value, reducing costs, and increasing efficiency.

By implementing the SAP® Extended Warehouse Management application on the SAP HANA® platform
with assistance from implementation partner IGZ, Swiss retail leader Migros Aare was able to:
• Achieve a timely, consistent, and transparent goods and information flow from the receipt of goods at the
  perishables distribution center to the arrival of goods at the stores
• Improve the quality of store demand forecasting by accessing correctly timed store inventories with the
  SAP Forecasting and Replenishment application
• Balance peak load, leading to the increased availability of goods both in the warehouse and in stores
• Align planning and control of the logistical processes to store needs
• Streamline warehouse distribution processes while significantly reducing time and errors
• Become independent from warehouse plant builders with direct control of an automatic warehouse system using
  SAP Extended Warehouse Management, eliminating the need for an additional warehouse control unit
• Enable a transformation of the supply chain into more-iterative forecasting
• Lay the foundation for future digitalization initiatives

“Each digitalization initiative at our company must either generate added value for
our customers or reduce costs while increasing efficiency. SAP Extended Warehouse
Management represents a major milestone in digitalizing our supply chain and
ultimately creating a better shopping experience for our customers.”
Manuel Melliger, Head of Logistics Projects, Migros Aare

                                       Migros Aare                         Industry   Employees   Revenue            Featured Solutions and Services
                                       Urtenen-Schönbühl, Switzerland      Retail     12,000      CHF 3.4 billion    SAP Extended Warehouse Management,
                                       www.migros.ch (German)                                     (US$3.3 billion)   SAP HANA, and SAP Forecasting and
                                                                                                                     Replenishment
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EWM Retail Customer Videos

Gebr. Heinemann - Duty-Free Shops, Germany
YouTube Video "SAP EWM helps duty-free retailer Heinemann deliver 99.9% on time“

Ernsting’s Family- Family Fashion, Germany
YouTube Video "Ernsting's Family: How SAP EWM helps this fashion retailer grow"

s.Oliver (Fashion)
Customer Testimonial Video

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Strong Market Momentum for TM in Retail
Food, Fashion, Non-Food

Fast Growing Customer Base
           Customers                                        Industries                “With outlets and customers across Argentina, we
                                                                                      depend on rigorous logistics and a positive user
         1000+                                                   20        Partners   experience at all touch points. We aim to improve our
                                                                                      logistic scenario by implementing SAP Transportation
   approx. 15%                                              Countries      50+        Management.”

     Retailers                                                                        Sergio José Del Castillo, SAP Basis Architect, Carsa S.A.
                                                             55+

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PUBLIC

How Can Centralized Transportation
Management and Logistics Speed
Grocery Delivery and Lower Costs?

Delivering 550 truckloads of groceries to stores
across New Zealand’s South Island
Whether shopping for the family, grabbing something on the go, or picking up the perfect
bottle, Kiwis count on a convenient, quality shopping experience at all of Foodstuffs South
Island Limited’s 236 member stores. As one of New Zealand’s largest and most thriving
businesses, Foodstuffs knows that success depends on keeping stores stocked with
exactly what shoppers are looking for. This means transporting goods from three
distribution centers using more than 115 of its own trucks as well as working with third-
party transport providers. To track stock, orders, deliveries, costs, and more, Foodstuffs
needed central, integrated financials and transportation management.

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Foodstuffs integrates and standardizes logistics processes to
streamline shipping execution and lower freight costs.
Since working with Novigo to implement the SAP® Transportation Management application, Foodstuffs
now has:
• One transportation system for all primary and secondary orders and returns
• Standardized, fully automated shipment execution process across all distribution centers
• Automated order creation based on transportation demand from SAP for Retail solutions, load building, resource
  selection, carrier assignment, charge calculation, execution, invoice creation, and order closure
• Increase in resource capacity utilization through load optimization of inbound and outbound orders and by
  loading return orders onto the same truck
• Single source of maintenance rate cards for all distribution centers, stores, and customers
• Better visibility and tracking of internal resources, both at the truck and trailer levels and including partner
  solutions for distance and duration calculation and geofencing
• Cost transparency and reduced freight cost, thanks to better load consolidation and integrated freight cost and
  revenue calculation
• Automated collaboration with external carriers and consolidation of external carrier orders by customer
• Automated freight settlement with carriers by combining logistics and billing through integration with the
  SAP ERP Financials solution

“With SAP solutions, we have significantly improved the visibility and management
of our transport activity. They have enabled us to make more-informed decisions to
improve efficiencies and optimize our network.”
Kris Lancaster, Supply Chain Development Manager, Foodstuffs South Island Limited

                                       Foodstuffs South Island             Industry   Employees   Revenue             Featured Solutions and Services
                                       Limited                             Retail     17,000      NZ$3.1 billion      SAP Transportation Management,
                                       Christchurch, New Zealand                                  (US$1.87 billion)   SAP ERP Financials, and SAP for
                                       www.foodstuffs-si.co.nz                                                        Retail solutions
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