Digital Supply Chain for Retail Logistics - Connect Digitally to Perfect Reality September 2020 - SAP
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Digital Supply Chain for Retail Logistics Connect Digitally to Perfect Reality September 2020 PUBLIC
Disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein. This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2
Challenges in Logistics for Retailers By 2020, half of the large manufacturers will have begun shifting their Ensure high service level Improve transparency for each channel & visibility supply chain (B2B, B2C) applications from enterprise centric to Improve collaboration Reduce logistics costs network centric, driving with involved parties productivity gains of 2 percentage points Be compliant regarding IDC FutureScape: Improve process legal regulations and Worldwide Supply Chain 2019 Predictions standardization and sustainability automation © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3
Omni-Channel Retail Supply Chain Inbound Outbound Retail Distribution Center • Replenishment of • Local DCs and Cross Dock hubs, • Stores and @ • E-Commerce Fulfillment Centers Retail Food Production • Direct E-Commerce Fulfillment Warehouse Retail Store with Pickup Station Wholesaler Local DC / Cross Dock Hub Retail Store Consumer Products Vendor Consumer Regional E-Commerce Fulfillment Center / Vendor Wholesale Customer Dark Store © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4
SAP Digital Supply Chain Solutions for Digital Logistics Real-time Collaboration SAP S/4 HANA SAP S/4 HANA SAP Logistics SAP Extended Warehouse Transportation Business Warehouse Management and Management Network Insights Yard Logistics © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5
Warehouse Management Accelerate fulfillment by optimizing inbound and outbound processing Deliver shipments on-time by coordinating picking, packing, staging and loading operations Automate warehouses by integrating material handling equipment and data collection devices Reduce shipping times by cross-docking and increase service by value-added services and returns handling © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 6
Yard Logistics Streamline planning, execution and settlement of yard tasks with full integration into backend processes Increase visibility by capturing and monitoring of location for transportation units in the yard Reduce waiting times by supporting check-in and check-out as well as yard movements Access mobile work environment and the IoT to make fast decisions © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 7
Transportation Management Reduce costs by increasing asset utilization, freight consolidation, and routing optimization Streamline the end-to-end process through holistic, multi-mode transportation management Create end-to-end transportation visibility and improve service levels by creating full freight transparency Support real-time, data-driven decision making for quicker business decisions and faster insights © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 8
SAP Logistics Business Network vision Increased business speed through an always on, secure network of networks Multi-party Global • Onboard once – collaborate with many, Interoperable anywhere and anytime Shippers Freight Logistics • Allow different stake- Forwarders holders to consume Carriers Business Network Other Networks logistics services and Suppliers Freight Track andTrack Global Material share insights … Capability Collaboration Trace and Trace Traceability Customers • Integrate with SAP Connectivity & Platform digital core by design Intelligent Suite Multi-modal Robust, scalable Connect multiple business Standardized services cloud service with partners for inter-company for logistics global coverage collaboration and collaboration and transparency insights © 2020 SAP SE or an SAP affiliate company. All rights reserved. |ǀ PUBLIC PUBLIC 9
SAP Warehouse Insights Optimization of warehouse operations and resource utilization • Optimize assignments of warehouse orders to resources in simulation and real-time • Visualize warehouse layout and resource travel paths (heatmap) • Analyze KPIs of warehouse operations, such as workload and travel distances of resources • Built and delivered on SAP Cloud Platform • Complimentary solution to EWM • EWM back-end integration by design © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 10
Thank you. Corinna Stein Digital Logistics for Retail Industry Business Unit Retail Corinna.stein@sap.com Join me: My Blogs | LinkedIn | Twitter Susanne-Kirsten Mueller Digital Logistics and SAP Innovations Industry Business Unit Retail Susanne-Kirsten.mueller@sap.com Join me: LinkedIn | Twitter | blogs.sap.com | video.sap.com
Appendix
Compelling Analyst Endorsement for SAP EWM and SAP TM SAP in leader’s quadrant Warehouse Management (2014-2020)* Transportation Management (2015-2020)* SAP is # 1 in WMS and TMS software revenues (2018)** in EMEA, Asia and Latin America (2018)** SAP is Best Logistics Brand in IT for Transportation Management (2016, 2019)*** for Warehouse Management (2017, 2020)*** * Gartner’s Magic Quadrant for Warehouse Management Systems - May 2020 and Gartner’s Magic Quadrant for Transportation Management Systems – March 2020 ** ARC Advisory Group’s Warehouse Management Systems Global Market Research Study, 2018 and Transportation Management Systems Global Market Research Study, 2018 *** Survey among readers and experts of German trade journal "LOGISTIK HEUTE" and German Logistics Association (BVL); German Video, SAP News 2019 © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 13
Strong Market Momentum for SAP EWM Food, Fashion, Non-Food “Each digitalization initiative at our company must either generate added value for our customers or reduce costs while increasing Fast Growing Customer Base efficiency. SAP Extended Warehouse Management represents a major milestone in digitalizing our supply chain and ultimately Customers Industries creating a better shopping experience for our customers.” 1,800+ 24 Partners Manuel Melliger, Head of Logistics Projects, Migros Aare approx. 20% Countries 50+ “Our customers also realize that we have implemented and integrated the SAP Extended Warehouse Management System. We are a lot Retailers faster predicting delivery times […] and can handle and react to 65+ disruptions in the supply chain much faster” Werner Hortig, Managing Director of Freier Logistics, s.Oliver Group © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 14
PUBLIC How Did a Leading Swiss Retailer Improve Its Supply Chain Agility Through Digitalization? Ensuring product freshness and a better shopping experience for supermarket customers Migros has been the leading retailer in Switzerland for the past 20 years with its wide portfolio of supermarkets, shopping centers, specialty stores, restaurants, and fitness centers. To keep up with large order quantities and short throughput times within its retail logistics ecosystem, Migros Aare – the largest of the 10 Migros cooperatives – needed an effective solution to distribute fresh products to its stores. It also needed a new warehouse management system and cutting-edge technologies to achieve greater transparency into the flow of goods and information, setting the foundation for digitalizing its entire logistics system in the future. © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 15 Picture Credit | Migros Aare, Urtenen-Schönbühl, Switzerland. Used with permission.
Migros Aare implemented comprehensive logistics solutions, generating added value, reducing costs, and increasing efficiency. By implementing the SAP® Extended Warehouse Management application on the SAP HANA® platform with assistance from implementation partner IGZ, Swiss retail leader Migros Aare was able to: • Achieve a timely, consistent, and transparent goods and information flow from the receipt of goods at the perishables distribution center to the arrival of goods at the stores • Improve the quality of store demand forecasting by accessing correctly timed store inventories with the SAP Forecasting and Replenishment application • Balance peak load, leading to the increased availability of goods both in the warehouse and in stores • Align planning and control of the logistical processes to store needs • Streamline warehouse distribution processes while significantly reducing time and errors • Become independent from warehouse plant builders with direct control of an automatic warehouse system using SAP Extended Warehouse Management, eliminating the need for an additional warehouse control unit • Enable a transformation of the supply chain into more-iterative forecasting • Lay the foundation for future digitalization initiatives “Each digitalization initiative at our company must either generate added value for our customers or reduce costs while increasing efficiency. SAP Extended Warehouse Management represents a major milestone in digitalizing our supply chain and ultimately creating a better shopping experience for our customers.” Manuel Melliger, Head of Logistics Projects, Migros Aare Migros Aare Industry Employees Revenue Featured Solutions and Services Urtenen-Schönbühl, Switzerland Retail 12,000 CHF 3.4 billion SAP Extended Warehouse Management, www.migros.ch (German) (US$3.3 billion) SAP HANA, and SAP Forecasting and Replenishment © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 16
EWM Retail Customer Videos Gebr. Heinemann - Duty-Free Shops, Germany YouTube Video "SAP EWM helps duty-free retailer Heinemann deliver 99.9% on time“ Ernsting’s Family- Family Fashion, Germany YouTube Video "Ernsting's Family: How SAP EWM helps this fashion retailer grow" s.Oliver (Fashion) Customer Testimonial Video © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 17
Strong Market Momentum for TM in Retail Food, Fashion, Non-Food Fast Growing Customer Base Customers Industries “With outlets and customers across Argentina, we depend on rigorous logistics and a positive user 1000+ 20 Partners experience at all touch points. We aim to improve our logistic scenario by implementing SAP Transportation approx. 15% Countries 50+ Management.” Retailers Sergio José Del Castillo, SAP Basis Architect, Carsa S.A. 55+ © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 18
PUBLIC How Can Centralized Transportation Management and Logistics Speed Grocery Delivery and Lower Costs? Delivering 550 truckloads of groceries to stores across New Zealand’s South Island Whether shopping for the family, grabbing something on the go, or picking up the perfect bottle, Kiwis count on a convenient, quality shopping experience at all of Foodstuffs South Island Limited’s 236 member stores. As one of New Zealand’s largest and most thriving businesses, Foodstuffs knows that success depends on keeping stores stocked with exactly what shoppers are looking for. This means transporting goods from three distribution centers using more than 115 of its own trucks as well as working with third- party transport providers. To track stock, orders, deliveries, costs, and more, Foodstuffs needed central, integrated financials and transportation management. © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 19
Foodstuffs integrates and standardizes logistics processes to streamline shipping execution and lower freight costs. Since working with Novigo to implement the SAP® Transportation Management application, Foodstuffs now has: • One transportation system for all primary and secondary orders and returns • Standardized, fully automated shipment execution process across all distribution centers • Automated order creation based on transportation demand from SAP for Retail solutions, load building, resource selection, carrier assignment, charge calculation, execution, invoice creation, and order closure • Increase in resource capacity utilization through load optimization of inbound and outbound orders and by loading return orders onto the same truck • Single source of maintenance rate cards for all distribution centers, stores, and customers • Better visibility and tracking of internal resources, both at the truck and trailer levels and including partner solutions for distance and duration calculation and geofencing • Cost transparency and reduced freight cost, thanks to better load consolidation and integrated freight cost and revenue calculation • Automated collaboration with external carriers and consolidation of external carrier orders by customer • Automated freight settlement with carriers by combining logistics and billing through integration with the SAP ERP Financials solution “With SAP solutions, we have significantly improved the visibility and management of our transport activity. They have enabled us to make more-informed decisions to improve efficiencies and optimize our network.” Kris Lancaster, Supply Chain Development Manager, Foodstuffs South Island Limited Foodstuffs South Island Industry Employees Revenue Featured Solutions and Services Limited Retail 17,000 NZ$3.1 billion SAP Transportation Management, Christchurch, New Zealand (US$1.87 billion) SAP ERP Financials, and SAP for www.foodstuffs-si.co.nz Retail solutions © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 20
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