Decoding The Gaming Audience - MMA Webinar Series June 15, 2020 In Partnership with: Mobile Marketing Association
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MMA PURPOSE WHO The People We Serve Prime Audience: Chief Marketers By helping Marketers do Mobile better, everyone wins. MMA membership represents Marketers, Agency, Media and Technology Enablers from across the globe. WHY Our Reason for Being Mission:To accelerate the transformation and innovation of marketing through mobile, driving business growth with closer and stronger consumer engagement. WHAT Our Strategic Priorities Cultivating Building Capability Demonstrating Advocacy Inspiration for Success Measurement and Impact Aimed at the Chief Marketer; Fostering know-how and Proving the effectiveness and Working with partners and guiding best practices and confidence within the Chief impact of mobile through our members to protect the driving innovation Marketer's organization research providing tangible ROI mobile marketing industry measurement and other data 3
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MANAGING YOUR QUESTIONS Share the Insights #MMAWeb
PRESENTER Martyn U’ren Head of Research, Asia Pacific and MENA Twitter MODERATOR/HOST Shanti Tolani Country Manager Indonesia Mobile Marketing Association
Decoding the gaming audience
Poll: What do you think is the most talked-about game of 2020? • Animal Crossing • Fortnite • League of Legends • PUBG
Poll: What do you think is the most talked-about game of 2020?
Martyn U’ren @martynuren How’s #circuitbreakersg dinner took a bit longer tonight - but thanks @IdrisUren (plasters are for show no fingers we’re hurt) 08 Apr 2020 Martyn U’ren Head of Research, APAC & MENA, Twitter @martynuren
APAC Gaming 2020
Not a new trend but an accelerated one Strong position to offer more than TV? Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
1990 2000s 2010s 2020s Gaming Consoles Move into more Rise of Mobile Rise in a different were popular portable gaming gaming methods Atari 2600 VCS PS2 Nintendo Wii U2 Animal Crossing Nintendo Entertainment Microsoft’s Xbox Candy Crush Saga increases in popularity System Nintendo release DS (2012) PS5 Coming soon Nintendo’s Gameboy Sony’s Playstation PS, PS4 Pro Sega Genesis Portable Pokemon GO (2016) Sony’s Playstation X360 PUBG Fortnite Pre- installed, Snake Cross Fire Just Dance Angry Birds (2009) Hyper Casual Gaming Plants vs Zombies (2009) Gaming Timeline Source | Twitter MI&A APAC | https://www.techtimes.com/articles/57048/20150604/gaming-go-future-mobile-vs-consoles.htm
100M unique online viewers for the “League of Legends” World Championship finals in South Korea in Nov. 2018 VS 98M Number of viewers during the Super Bowl 2018 Source | Twitter MI&A APAC
5M Tweet B/R Gaming @BRGaming The best Fortnite player in the world 16-year-old @bugha takes the Fortnite World Cup Solos title and wins #3M Viewers up to date on Twitter for the best Fortnite solo player in the world 5M views Source | Twitter MI&A APAC 5:03 AM · 29/7/19 · Twitter Media Studio
+28% the Twitter audience is more likely to play games (online, on their phone, or on a console) vs. online population Source | Kantar Twitter Audience Deep Dive Research, market: APAC
APAC Gaming conversation is rising Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 1st 2019 - May 11th 2020.
COVID boost APAC Gaming conversation is rising +55% April 2020 yoy Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 1st 2019 - May 11th 2020.
247M Tweets about Gaming across APAC in April Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
103M Unique Authors Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
Gaming 2020
16.7M Tweets around Animal crossing from 1- 12 May 2020 globally Source | Twitter Internal data, May 2020
Having fun but also staying connected to friends - especially for GenZ in SEA Source | Twitter Internal data, May 2020
Tom Nook UK @AC_Isabelle [News] The musicians behind the main theme of #AnimalCrossing : New Horizons have come together virtually for this special performance. We hope you enjoy it! #ACNH Source | Twitter Internal data, May 2020
1.1M views of Fortnite Party Royale LIVE on Twitter Source | Twitter Internal data, May 2020
Source | Twitter Internal data, May 2020
Audience
of the Gaming audience on Twitter Twitter users want to see have taken an action on Twitter more from Gaming brands 92% 91% Source | Kantar Source -Kantar TNS Twitter TNS Twitter Consumer Deep Dive Consumer Survey, 2018 Deep Dive Survey, APAC, 2018
94% Weekly or more often 78% Daily or more likely 62% Constantly or Multiple Times a day Twitter Activity for Gamers Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
48% follow brands on Twitter Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
Understand the behaviour and needstate of gaming during COVID Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
Levelling up during COVID-19 Analysis of 5M tweets Insights into the (Jan-Apr 2020) conversation SEA - TH, ID, SG, MY, PH
Gaming Need States Breaking down the 4 main need states for mobile gamers by their motivation and preference towards gaming
Achieving Thrill Seeking Unwinding Exciting Most likely to • Racing Games • Strategic Games • Puzzle games • Up to 7 Genres with play: • Educational Games • Action & Arcade Games no preference • Sports Games • Role- Playing Games Why they • Poses a new • Generates excitement • Generates • Generate excitement download: challenge • Poses a new challenge excitement • Poses a new • Has high quality • Links to real life interests • Links to real-life challenge graphics interests • It’s a new genre/ • Has good reviews type of game Why they • Finished the game • Got bored • Got bored • Got bored uninstall: • Took too much • Took up too much • Took up too much • Took up too much memory memory memory memory • Got bored • Finished the game • Finished the game • Finished the game Kantar TNS, “APAC Mobile Gaming Study Cross Market Report,” October 2018
COVID-19 triggered need states: Socialising. Normalising. Idling
Socialising Normalising Idling Most confined within their With the pandemic disrupting Restricted movement limits the own homes, individuals are everyone’s lives one way or activities that can be done turning to games to stay another, individuals are turning indoors, and gaming serves as connected with their friends to games to seek some form of an outlet to pass time during and families. normalcy in their daily routine. this mundane period.
ID SG PH MY TH Socialising Staying connected to Family and Friends Not keen to Connect Most socialising
Username @handle Just my boyfriend I being cute in #ACNH Singapore Friends and partners are virtually spending time together by having their game characters interact in the same space within games like Animal Crossing and Minecraft.
Username @handle nampak macam best je main game dekat instagram story. tapi followers aku ramai yang tak mesra alam hahshshahs Malaysia masa aku buat question pun, followers dari twitter jugak Not limited to friends, social yang reply. ada baik aku main activities also prioritise family time twitter je. as well as getting to engage with netizens online Translate Although it seems like playing IG games is fun, my followers are less friendly. When I ask
Username @handle Thailand The official PUBG MOBILE competition for prizes worth Socialising in gaming has been led over 2 million baht by Esports groups who have launched “Esports from home” tournaments to keep people from going out
MY SG TH PH ID Normalising Seeking normalcy in their daily routine Part of Normal Routine Escape from Reality
Username @handle I really can’t understand boredom during the CB like seriously do y’all not have Singapore things to do. ⁃ organising room/house ⁃ Cleaning Amidst the Circuit Breaker, people ⁃ laundry are balancing their daily routine of ⁃ more cleaning work, studying and chores with ⁃ binging shows some form of gaming involved. ⁃ talking to friends online Some have even hosted ⁃ gaming graduation ceremonies in games ⁃ eating like Minecraft.
Few days in quarantine, I’ve picked up a new book, played some games with my little brother, spent time with my mom, made some videos with my nephews and learned a Malaysia new song on my piano. Individuals use games as their way Username to continue with mundane daily @handle routines, especially during a time of restricted movement. I like to open animal crossing a few times a day just to run around the island for like 20 minutes not do anything, just run around, it’s relaxing
Username @handle คือทุกวันนี้เบื่อมากๆอ่ะ อยู่แต่บ้าน เล่นเกม ดูหนังเล่นโทรศัพท์ กิน นอน Thailand Translate Gaming has been promoted to During this situation, gaming relieve stress during the pandemic. can help you relax and minimise stress. Username @handle
Username @handle "Keluarga Sim-ku hidup bahagia walau di dunia nyata sedang terjadi pandemi, dan aku ikutan senang Indonesia melihatnya.” Translate Gaming plays less of a cohesive My SIMS family is living in role, where individuals are not as bliss though the world is keen to chat or establish a facing a pandemic, I’m happy relationship through the channels to have that.
Username @handle This lockdown has got to my Philippines fiancé… I said to him “apparently there was a meteor shower tonight” and he asked Filipinos have not just used games as whether irl or in #ACNH a venue to hangout with friends but also to have creative collaboration with them (especially with games like Animal Crossing and Mindcraft).
Key Insights for targeting 1 Gaming exposes differences in purchasing power Singapore vs. Thailand
Key Insights for targeting 1 2 Gaming exposes Need-state differences in fulfilment reduces purchasing power $ barriers Singapore vs. Thailand eSports Thailand now carries greater value
Key Insights for targeting 1 2 3 Gaming exposes Need-state Indonesia struggles differences in fulfilment reduces with connectivity - purchasing power $ barriers look towards offline gaming Singapore vs. Thailand Esports Thailand now carries greater value
Key Insights for targeting 1 2 3 4 Gaming exposes Need-state Indonesia struggles Malaysia female differences in fulfilment reduces with connectivity - gamers more purchasing power $ barriers look towards offline focused on gaming developing an Singapore vs. Thailand eSports external connection Thailand now carries greater value
Key Insights for targeting 1 2 3 4 5 Gaming exposes Need-state Indonesia struggles Malaysia female Philippines & differences in fulfilment reduces with connectivity - gamers more Thailand expressions purchasing power $ barriers look towards offline focused on of normalising gaming developing an focused on eSports Singapore vs. Thailand eSports external connection conversations Thailand now carries greater value
Level 2 Accelerated Interactive Twitter Gaming conversation Delivering key need Connecting to the has been boosted and states to connect with gaming conversation continues to rise friends - an advantage over TV?
Connect with what's happening in Gaming and eSports with Amplify Sponsorships Esports General Gaming Always on
Get Inspired
The Game: E3 Expo Gaming Convention / Location : E3 2019 (@XBoxANZ) Attendance: 70K Player: XboxANZ (@XboxANZ) Challenge: Generate Brand Awareness, Increase Brand Affinity, Connect with growing network of gamers
First View Auto Reply Promoted Trend
Xbox’s Successful Results Drive real-time engagement during E3 2020 Benchmark Rate Overall Sentiment Share Voice +30% +2x +20%
Thank you. @martynuren
Poll: What kind of gamer are you? • Mobile gamer • PC gamer • Console gamer • I’m not a gamer - sorry :)
Poll: What kind of gamer are you?
Q&A Time
Thank you!
Decoding The Gaming Audience MMA Webinar Series June 15, 2020 In Partnership with:
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