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Create your perfect holiday Booking your holiday to Australia & New Zealand with Travel 2 will ensure that you experience the region to the full. Choose from hip or boutique hotels, from budget motels to luxury resorts - the choice is huge and the value unbeatable. Add an immersive city tour with a local guide and experience the excitement of haggling in the bustling markets or soaking in the local culture. Why not sample some down time with a pampering spa session? The choices are simply endless. Whatever you want to do, Travel 2 can create it just for you. Whether you are seeking a relaxing weekend away, planning the holiday of a lifetime or wanting to celebrate a special event, Travel 2 will exceed your expectations. HOLIDAYS ESCORTED TOURING Choosing your perfect holiday is an exciting moment. If you’re short on time or you just enjoy the company You may already know where you want to go and of like-minded travellers, an escorted tour is a great what you want to do, but you may also want to way to see a country’s main sights; or to discover a browse and see what’s available before making your path less trodden. With the help of an expert guide decision. To help you make that choice we have priced you’ll learn much about your destination in a safe and our holidays in the way that we believe makes it easier fun environment. As the tours normally include all for you. In the beach resort areas we have created of your accommodation, excursions and often many packages that include flights and the specified of your meals, you’re free to sit back and enjoy your number of nights’ accommodation so you can see holiday without having to worry about a thing. what the cost is going to be. However, prices are constantly changing so ask your travel agent to see what our latest special offers are. INDEPENDENT TOURING SMALL GROUP TOURING Do you enjoy discovering the heart and soul of a If you like the convenience of an escorted tour but country? If so, independent touring could be for want something a little more intimate, consider a small you. We’ve put together some fantastic itineraries group tour. Travelling by 4WD or bus in a maximum that strike the perfect balance between the freedom group size of 16 (it’s normally less) you’ll enjoy a of travelling independently and the convenience of holiday that’s filled with unique experiences. With the having your accommodation and transport already help of an expert guide and/or driver, you’ll learn all arranged. about your destination from someone who knows it and is genuinely passionate about it.
GETTING THERE Getting there Emirates Emirates has received over 500 international awards for excellence, and serves a network of more than 150 destinations worldwide. With 19 daily flights to Dubai from eight UK airports (London Heathrow, London Gatwick, London Stansted, Birmingham, Manchester, Newcastle, Edinburgh and First Class Private Suite Glasgow), Emirates offers quick and convenient connections to the Middle East, Far East, Indian Ocean, Africa, South Asia and Australasia. Experience The Emirates A380 The extraordinary Emirates A380 features luxurious Private Suites and Shower Spas in First Class, flat-bed seats with direct aisle access and an Onboard Lounge in Business Class, as well as a new generation of comfort in Economy Class with up to 4,000 channels of entertainment on-demand in every class and onboard WiFi throughout. The Emirates A380 flies from London Heathrow, London Gatwick, Birmingham, Manchester and Glasgow to Dubai and onwards to over 45 Emirates A380 Onboard Lounge Emirates A380 destinations.
GETTING THERE Fly Economy Class • On-line check-in opens 48 hours before the flight, and then select a seat of your choice for free • Up to 4,000 channels of entertainment on- demand at every seat • Ergonomically designed seats with adjustable headrests and up to 33-inch seat pitch • World-class service from dedicated cabin crew • Multi-course gourmet cuisine served with complimentary wine and beverages • Phone, SMS and email connectivity from every seat plus WiFi on board the Emirates A380 Emirates Economy Class Fly Business Class • Complimentary Chauffeur-drive Service in over 70 destinations • Priority check-in and baggage handling • Lie-flat seats with massage function • Emirates A380 Onboard Lounge • Multi-course gourmet cuisine served with exclusive wines and spirits • Dedicated Emirates Lounges in over 30 destinations worldwide, including Heathrow, Gatwick, Manchester, Birmingham and Glasgow • Shared lounge access in over 60 destinations worldwide, including Newcastle • Generous 40kg baggage allowance Emirates Business Class UK DEPARTURE STOPOVER PERSONAL AIRLINE AIRPORT DESTINATION SEAT PITCH OPTIONS TV SCREENS Singapore, Bangkok, Bali, Jakarta, Kuala Lumpur, Phuket, Ho Chi Singapore, Sydney, Melbourne, Economy 31” Minh, Hong Kong, Shanghai, Tokyo, London Heathrow, & Perth, Brisbane plus over 70 Premium Osaka, Seoul, South Africa, via All regional connections destinations within Australia, Economy 42” the Americas. Some options may international New Zealand & South Pacific Business 80” require surface sectors. Flights Flights First 81” operated by Qantas or other (Qantas A380) partner airlines Economy 32” London Heathrow, Premium London Gatwick, Sydney, Melbourne, Brisbane, Perth, Cairns, Adelaide, Economy 40” All Flights Manchester & Hong Kong Auckland & Fiji Business 6’8” regional connections First 6’9” Economy 32” Sydney, Melbourne, Perth, All Longhaul London Heathrow & Extra legroom 36” Kuala Lumpur & free side trip to Adelaide, Brisbane & Auckland Flights regional connections Business 78” domestic Malaysian points First 83”** Los Angeles, Singapore, San Economy 31-33” Los Angeles, Singapore, San All Longhaul London Heathrow & Francisco, Vancouver, Chicago, Premium Francisco, Vancouver, Hong Kong, Flights regional connections Houston, Hong Kong, Taipei, Economy 42” Tokyo, Osaka, Shanghai, Rarotonga, Tokyo, Osaka, Shanghai, Business Houston, Buenos Aires, & Saigon Rarotonga & Buenos Aires Premier 6’7.5” Economy 32” Abu Dhabi All Flights London Heathrow, Business & First Manchester & regional Sydney, Melbourne & Brisbane Fully flat-bed up connections to 80” Sydney, Canberra, Melbourne, Economy 32” Brisbane, Adelaide, Perth, Premium All Flights London Heathrow, Singapore Darwin*, Cairns*, Gold Economy 38” Manchester & regional Coast**, Auckland, Wellington, Business 51”** connections Christchurch (*Operated by Private Cabin SilkAir; ** Operated by Scoot) Suite ** Subject to aircraft type *** Subject to aircraft and schedule change (subject to government and regulatory approval). To To create createyour yourown ownperfect perfectholiday and holiday, for our please latest special contact Luxury offers, Trains please on 0333contact your travel agent 405 0192 9
Australia With its iconic attractions, its weird and wonderful wildlife and an enviable ‘beach and barbecue’ lifestyle, Australia is consistently voted the world’s most desirable destination by UK travellers. It’s a colourful country too, and you’re sure to enjoy discovering the blues and turquoises of the Great Barrier Reef, the deep red soils of the Outback, and every imaginable shade of green in its tropical rainforests.
Kimberly Derby Broome Fitzroy Crossing Great Port Hedland Sandy Desert Karratha Onslow Exmouth Lake Newman Disappointment WESTERN AUSTRALIA Carnarvon Lake Carnegie Monkey Lake Mia Meekatharra Wells Mount Magnet Highlights Lake Geraldton Barlee Lake Moore Kalgoorlie Lake Cowan NEW SOUTH WALES Perth Northam Norseman Balladonia Climb to the summit of Sydney Harbour Bridge for stunning views of the Opera House. See the early morning mist rising from eucalyptus trees in the beautiful Blue Mountains National Banbury Park. Hang out with the surfers on the uncrowded white-sand Augusta beaches of Byron Bay. Albany NORTHERN TERRITORY SOUTH AUSTRALIA Keep a look out for crocodiles on a wetlands billabong cruise Stroll the leafy streets and parklands of Adelaide, an elegant in Kakadu National Park. Hike through the strange but and cultured city. Spot wild kangaroos, koalas and echidnas beautiful red rock formations of Kings Canyon. Learn of amidst the spectacular scenery on Kangaroo Island. Visit the ancient Aboriginal traditions at Uluru, then watch the picturesque Barossa Valley, renowned for its award-winning mesmerising sunset. wines and gourmet restaurants. QUEENSLAND VICTORIA Combine the action-packed playground of Surfers Paradise with Make time to discover Melbourne, with its cutting-edge culture, bushwalking in the Gold Coast Hinterland. Cruise the beautiful sports, fashion, food and entertainment. Take a self-drive tour Whitsunday Islands, or relax on the silica sands of Whitehaven along the Great Ocean Road, one of Australia’s finest coastal Beach. Enjoy diving or snorkelling at the Great Barrier Reef, one routes. Enjoy the ‘penguin parade’, as they waddle back to of nature’s finest spectacles. their burrows on Phillip Island. WESTERN AUSTRALIA TASMANIA Explore cosmopolitan Perth, and enjoy a spot of indulgent Visit historic Port Arthur, which stands as a moving testament to wine tasting at world-famous Margaret River. Hand-feed the lives of the first convict settlers. Explore the striking coastal friendly bottlenose dolphins at Monkey Mia – a unique wildlife scenery of Freycinet National Park, on foot or by kayak. encounter. Take a thrilling 4WD tour into the vast Outback Take a cruise on the Gordon River, into one of the world’s last scenery of The Kimberley. unspoilt wildernesses.
Melville Island Wessel Islands Croker Island Van Diemen Bathurst Island Gulf Goulburn Islands Darwin Cape Scott Joseph Groote Eylandt Bonaparte Gulf Katherine Borroloola Cape Tribulation Port Douglas Daly Waters Cairns Halls Creek Tennant Townsville Creek Whitsunday Islands Airlie Beach NORTHERN TERRITORY Alice Springs QUEENSLAND Rockhampton Uluru (Ayers Rock) Yulara SOUTH Sunshine Coast AUSTRALIA Brisbane Lake Eyre Lake Gold Coast Coober Gregory Pedy Lake Lake Maurice Blanche Lake Lake Byron Bay Tarcoola Torrens Frame Woomera NEW SOUTH WALES Lake Eucla Penong Gairdner Broken Cenduna Hill Dubbo Port Augusta Whyalla Streaky Port Pirie Bay Newcastle Adelaide Mildura Sydney Port Lincoln Adelaide Mu Wollongong rray Riv 3970 Airlie Beach Kangaroo er Canberra Island VICTORIA 1570 2335 Alice Springs Echuca Rocklands Horsham 2735 1270 3055 Brisbane Reserve Snowy Mountains Ballarat Melbourne 4415 4175 2845 4895 Broome Mount Gambier Frankston Bairnsdale 2540 1450 3250 195 5090 Byron Bay Geelong Cape Nelson Phillip Island 4625 655 2420 1925 4260 2105 Cairns Cape Otway Wilson’s Promontory 1415 2555 2985 1320 5670 1125 3210 Canberra Hunter Islands 2310 1690 3480 425 5325 230 2345 895 Coffs Harbour Eddystone Cape Grim Burnie Point 3085 2845 1515 3565 197 3760 2930 4500 3990 Darwin Devonport Launceston 3025 945 3380 325 5120 505 1600 1610 745 3890 Hervey Bay TASMANIA 790 3180 2360 1910 5203 1750 3835 625 1520 3875 2235 Melbourne Hobart Maria 2895 1130 3195 160 5055 340 1785 1445 580 3725 185 2105 Noosa Island 2980 6545 4550 5185 2370 5270 6630 4235 5045 4340 5530 3770 5345 Perth 2655 1350 3135 80 4975 120 2005 1240 350 3645 405 1865 240 5265 Surfers Paradise 1545 2290 3285 1025 5965 830 3945 300 595 4800 1310 925 1150 4450 945 Sydney 4255 285 2050 1555 3890 1735 370 2840 1975 2560 1230 3465 1415 6260 1645 2575 Townsville 1630 2890 555 3610 3385 3805 2975 3045 4038 1955 3935 2420 3750 4595 3690 3840 2605 Uluru (Ayers Rock) APPROXIMATE DRIVING DISTANCES (KILOMETRES) To create your own perfect holiday, please contact Luxury Trains on 0333 405 0192
R A I L T R AV E L AUSTRALIA Australia Rail Travel Australia is home to some of the world’s greatest train journeys, and a rail trip across this vast continent allows you to travel in comfort and style. These journeys are perfect as an extended touring experience or simply as an alternative to flying between key cities. Darwin Indian Pacific The Ghan The Overland Cairns Great Southern XPT/Xplorer Queensland Rail Alice Springs Brisbane Perth Adelaide Canberra Sydney Melbourne JOURNEY BEYOND SERVICE • On board Indian Pacific, The Ghan and Great Southern, let Journey Beyond transport you back to the golden age of rail travel • Enjoy fabulous dining in the Queen Adelaide Restaurant with locally-sourced ingredients plus all-inclusive wines and beverages • Off Train Excursions with expert local guides • Comfortable private cabins with large panoramic windows ICONIC ROUTES INDIAN PACIFIC QUEENSLAND RAIL Named after the two oceans it encounters The Spirit of Queensland operates up to on its journey, the Indian Pacific travels five times per week between Brisbane between Perth, Adelaide and Sydney (and and Cairns (and vice versa) offering a vice versa) on a spectacular 4,352km renowned service with innovative features transcontinental crossing. With weekly such as the comfortable RailBeds, while departures year round and a range of the Tilt Train provides a daily, cost- unique and engaging Off Train Excursions effective option between Brisbane and included, you can relax in style and Rockhampton (and vice versa). comfort while experiencing some of Spirit of Queensland from £129 per person. the best food, drink and hospitality that Tilt Train from £59 per person. Australia has to offer. THE GHAN XPT & XPLORER 2019 marks the 90th anniversary of this Travelling between Melbourne, Sydney, iconic rail journey that snakes through Brisbane, Canberra and beyond, the XPT the heart of Australia’s Red Centre. & XPLORER services provide a viable Connecting the cities of Adelaide, Alice alternative to flying for customers looking Springs & Darwin and offering both a three to twin major State capitals. Choose from day and a four day Expedition itinerary daylight and overnight services on most (subject to seasonality), a myriad of routes with Economy or First Class seating cultural experiences and natural wonders as well as private two-berth sleeping await you, from Aboriginal Dreamtime compartments on overnight journeys. stories to the towering sandstone gorges Prices from £79 per person. Please call for your of Nitmiluk National Park. specific route. GREAT SOUTHERN THE OVERLAND Running its inaugural journeys in Dec 2019 After more than 130 years, The Overland and Jan 2020, experience this exciting continues to provide a relaxing means of new rail route from Adelaide to Brisbane connecting Melbourne and Adelaide. With and vice versa. Whether you travel from two weekly departures in each direction, west to east taking in Grampians National you’ll experience a comfortable journey Park and the nation’s capital Canberra, as the diverse landscapes pass by your or on the westbound route sampling fine window. Semi-reclining seats, generous wines in Hunter Valley and visiting the legroom and dedicated hospitality famous Twelve Apostles, make the Great attendants all ensure you arrive refreshed Southern the highlight of your trip to and ready to explore the city. Australia’s South East. Prices from £99 per person
AUSTRALIA RAIL JOURNEY TOUR HIGHLIGHTS Great Southern • Be one of the first to experience the new Great Southern train Eastbound: Adelaide • Grampians N.P. • Canberra • Coffs Harbour • Brisbane • On eastbound journeys, explore the striking Grampians National Park, Westbound: Brisbane • Coffs Harbour • Hunter Valley • Melbourne/Regional uncover Canberra’s historic, artistic and Victoria • Adelaide cultural treasures and stop at glorious Coffs Harbour • On westbound journeys, savour a unique beach side dinner on the coast, sample fine wines in Hunter Valley and marvel at the iconic Twelve Apostles Departures: Dec 06 2019 – Jan 30 2020 & Dec 04 2020 - Jan 29 2021, Fridays ex ADL & Mondays ex BNE EASTBOUND ITINERARY WESTBOUND ITINERARY Day 1: Adelaide & The Grampians Day 1: Brisbane & Coffs Harbour Depart from amazing Adelaide and familiarise yourself with your cabin. Enjoy Depart Brisbane and make yourself familiar with the train’s comforts as you settle morning tea before a luxurious lunch on board, complemented by regional wines. into life on board. As the sun begins to set, stop at Coffs Harbour for a unique Disembark this afternoon in the Grampians, a stunning wilderness region home to beachside dining experience with local produce and fresh seafood matched with fine ancient sandstone mountains, diverse native wildlife and more. Enjoy an off-train wines. (LD) dinner this evening before returning to your cabin for the night. (LD) Day 2: Hunter Valley, Port Stephens or Newcastle Day 2: Canberra Today you’ll have the option of exploring either Hunter Valley, Port Stephens or Today, explore Australia’s capital city, Canberra. With more to see than just politics, Newcastle. Wander through historic vineyards in Hunter Valley, experience the sand you’ll discover plenty of art, history and culture at the National Portrait Gallery, dunes and a relaxing afternoon cruise in Port Stephens or delve into the history of Australian War Memorial and more. Alternatively you can travel to the Southern Newcastle before returning to the train for a delicious dinner and a peaceful night’s Tablelands and Canberra District wine region for a day of delicious food and wine sleep. (BLD) tastings. (BLD) Day 3: Melbourne or the Twelve Apostles Day 3: Coffs Harbour & Brisbane Explore Victoria and its pastoral beauty. Witness the dramatic cliff faces of the Great After breakfast, you’ll have time to explore the relaxing coastal town of Coffs Ocean Road and marvel at the famous Twelve Apostles. Alternatively, uncover the Harbour with a range of excursions available including beach walks or even a spot of highlights of Melbourne on a city tour. (BLD) golf at Bonville Golf Resort (please request availability for this option at the time of Day 4: Adelaide your enquiry). Then it’s on to Brisbane where your journey ends. (BL) As you arrive in Adelaide, you complete your epic south-east Australian journey. (B) PRICES INCLUDE Eastbound • 2 or 3 nights’ accommodation on board the Great Southern in Gold or Platinum Westbound Eastbound & Westbound Service • Meals as specified on the itinerary RAIL • All beverages on board the Great Southern Brisbane 1 NIGHTS STAYED • Off Train Excursions as specified Coffs Harbour Hunter Valley Port Stephens Prices are per person based on twin share Adelaide Newcastle Ex Adelaide Gold Service from £1059 Canberra Ex Adelaide Platinum Service from £2269 Grampians Ex Brisbane Gold Service from £1359 Regional Victoria Ex Brisbane Platinum Service from £2599 Melbourne Single supplements available upon request & Twelve Apostles To create create your yourown ownperfect perfectholiday holiday, please and contact for our Luxury offers, latest special Trains please on 0333 405 0192 contact your travel agent 25
RAIL JOURNEY AUSTRALIA TOUR HIGHLIGHTS 4 day Indian Pacific — Perth to Sydney • Travel coast to coast from the Indian Ocean to the Pacific Ocean on this Perth • Kalgoorlie • Nullarbor Plain • Adelaide • Broken Hill • Blue Mountains iconic 4 day rail journey • Enjoy the finest Australian hospitality • Sydney on board with locally-sourced produce and the best wines from around the country • Explore the varied landscapes with a series of included Off Train Excursions including Kalgoorlie, Adelaide and Blue Mountains • Platinum Service offers even greater service and comfort with larger cabins and a dedicated lounge car for meals and drinks Departures: Sundays. Also operates in reverse from Sydney on Wednesdays. Day 1: Perth - Kalgoorlie Day 4: Blue Mountains - Sydney Settle into your private cabin and enjoy the onboard hospitality as the Indian Pacific This morning, you’ll awaken in the picturesque Blue Mountains. If you choose to rolls through the Avon Valley. Sample some of the excellent cuisine on offer during disembark here, you’ll have time to explore the natural beauty of the area and take in lunch and dinner and relax with a drink before arriving into the wild west town of the stunning views of the majestic Three Sisters and Jamison Valley before a visit to Kalgoorlie. Learn about the early days of the gold rush and capture a great photo Scenic World and a light lunch at The Lookout Restaurant. You’ll then complete your opportunity on a super size dump-truck before visiting the 3.6km wide ‘Super Pit’, journey on a specially-chartered NSW rail service (fully hosted by Journey Beyond the world’s largest single open cut mining operation, where precious metals are staff) into Sydney Central Station. Alternatively, you can choose to stay on board the recovered from below the Earth’s surface 24 hours a day. (LD) Indian Pacific to travel directly to Sydney. (BL) Day 2: Cook and the Nullarbor Awaken to the vast horizons of the Nullarbor Plain and watch the sunrise. Be NOTE: Departures travelling from Sydney to Perth will enjoy a highlight trackside dining captivated by the stillness of the desert landscape, broken only by the odd group experience under the stars at Rawlinna with no scheduled stops planned at Kalgoorlie or Blue Mountains due to timings. Sector fares are also available from Perth to Adelaide and Adelaide of friendly kangaroos. Waiting ahead is the charm and mystery of the once-thriving to Sydney (and vice versa). Please call for the best fares and availability for your preferred Nullarbor railway community of Cook; now a ghost town. Later relax as the train journey. continues across the longest single stretch of railway in the world. Enjoy another mouth-watering dinner followed by a nightcap in the lounge before a restful night’s PRICES INCLUDE sleep. (BLD) • 3 nights’ accommodation on board the Indian Pacific in Gold or Platinum Service • Meals as specified: 3 breakfasts, 4 lunches, 3 dinners Day 3: Adelaide & Broken Hill • All beverages on board the Indian Pacific On arrival in elegant Adelaide, you have the RAIL • Off Train Excursions as specified choice of a walking tour (seasonal), a 1 NIGHTS STAYED behind-the-scenes tour of the world famous Adelaide Oval, or a coach tour of the city sights. This evening you’ll enjoy a stop at Broken Hill, Australia’s silver capital and home to a unique artistic community. Choose from experiences including a visit to the Regional Rawlinna Cook Broken Hill Art Gallery or even a glitzy Drag Kalgoorlie Blue Mountains Queen show at the famous Palace Perth Prices are per person based on twin share Adelaide Sydney Hotel. (BLD) Gold Service from £1149 Platinum Service from £2199 Single supplements available upon request
AUSTRALIA R A I L TO U R TOUR HIGHLIGHTS 11 day Great Southern Discovery • Combine two iconic rail journeys in one trip: the Indian Pacific and the Great Perth • Kalgoorlie • Nullarbor Plain • Adelaide • Barossa Valley • Grampians N.P. Southern • Indulge in world-class wine tasting in • Canberra • Coffs Harbour • Brisbane the Barossa Valley • Discover the ancient beauty of the Grampians National Park • Enjoy a day exploring Coffs Harbour on the NSW coast • Leisure time in Adelaide and Brisbane to explore these vibrant cities at your own pace Departures: Sundays, Dec 2019 - Jan 2020 and Dec 2020 - Jan 2021 Day 1: Perth - Kalgoorlie Day 6: Great Southern to the Grampians Board the Indian Pacific train this morning to start your coast to coast adventure. After a morning at leisure, you’ll board the Great Southern train and leave bustling Take some time to relax and familiarise yourself with the facilities on-board and Adelaide behind for the striking wilderness of Grampians National Park. Enjoy an Off make some new friends over dinner before arriving into Kalgoorlie in the late Train Excursion here taking in the ancient sandstone mountains, indigenous rock art, evening for an excursion to the Super Pit gold mine. (LD) Indian Pacific (2 nights) and abundant native flora and fauna. (LD) Great Southern (2 nights) Day 2: Nullarbor Plain Day 7: Canberra Wake to a spectacular Nullarbor sunrise before a relaxing day of outback vistas Today, explore Australia’s capital city, Canberra. With more to see than just politics, from the Outback Explorer lounge or your own private cabin. Later today visit the you’ll discover plenty of art, history and culture at the National Portrait Gallery, extraordinary ghost town of Cook, once a thriving community and now home to just Australian War Memorial and more. Alternatively you can travel to the Southern four residents. (BLD) Tablelands and Canberra District wine region for a day of delicious food and wine Day 3: Adelaide tastings. (BLD) Disembark the Indian Pacific in Adelaide and make your own way to your central Day 8: Coffs Harbour and Brisbane accommodation for the next three nights. Enjoy time at leisure to explore the city After breakfast, you’ll have time to explore the relaxing coastal town of Coffs with a wealth of dining, arts and shopping experiences to awaken your senses. (B) Harbour with a range of excursions available including beach walks or even a spot of Mayfair Hotel (3 nights) golf at Bonville Golf Resort. Then it’s on to Brisbane where you journey ends. (BL) Days 4 & 5: Barossa Valley & Adelaide Overnight Brisbane (3 nights) Spend a day exploring the Barossa Days 9 & 10: Brisbane sights Valley region on a guided tour which Enjoy a full-day city highlights tour including a cruise along Brisbane River, an takes in up to four of the most exploration of Southbank and a visit to Lone Pine Koala Sanctuary. Then explore the well-established cellar doors in capital more in-depth with a full day at leisure. Indian Pacific Great Southern the world. You’ll also enjoy a Day 11: Depart Brisbane delicious two-course lunch with Your tour comes to an end today upon check-out from your hotel. paired wines. Day 5 is free for you to explore more of PRICES INCLUDE 3 Brisbane the sights in and around • 10 nights’ accommodation including 2 nights on the Indian Pacific and 2 nights on Cook Kalgoorlie Adelaide. (L*) *Day the Great Southern Coffs Harbour 4 only • Meals as specified: 4 breakfasts, 6 lunches, 4 dinners Perth Barossa Valley Sydney • Beverages on board rail journeys 3 Adelaide Canberra • Guided sightseeing as per Prices are per person based on twin share Grampians itinerary Gold Service from £2969 National Park Platinum Service from £4499 Single supplements available upon request To create create your yourown ownperfect perfectholiday and holiday, for our please latest Luxury contact special offers, Trains please contact on 0333 your travel agent 405 0192 27
RAIL JOURNEY AUSTRALIA TOUR HIGHLIGHTS The Ghan & The Ghan Expedition • 2 or 3 nights on board the iconic Ghan train The Ghan: Adelaide • Marla • Alice Springs • Katherine • Darwin • Savour regionally-inspired meals and inclusive wines and beverages on board The Ghan Expedition: Darwin • Katherine • Alice Springs • Coober Pedy • Adelaide • Enjoy a cruise through the stunning Nitmiluk (Katherine) Gorge • Explore the cultural sights of the Red Centre from the desert town of Alice Springs • Visit the opal mining township of Coober Pedy where half of the population live underground (The Ghan Expedition only) Departures: The Ghan (Adelaide to Darwin): Sundays (Feb - May & Sep - Nov), Wednesdays and Sundays (Jun - Aug) The Ghan Expedition: Wednesdays (Mar- May & Sep - Oct 2020), Wednesdays and Saturdays (Jun - Aug 2020) THE GHAN ITINERARY THE GHAN EXPEDITION ITINERARY Day 1: Adelaide - Outback South Australia Day 1: Darwin - Katherine Settle in to your private cabin as you begin your journey north through the vast After a morning departure from Darwin, settle into your surroundings with fellow desert landscape of the Northern Territory. Settle in to your comfortable cabin or travellers as you enjoy a regionally-inspired lunch. Upon arrival in Katherine this meet new friends in the lounge car as you enjoy regionally-inspired meals and all- afternoon, choose between a cultural cruise through Nitmiluk (Katherine) Gorge or inclusive fine wines and beverages. (D) enjoy a day of discovery on a working cattle station. (LD) Day 2: Alice Springs Day 2: Alice Springs Wake up this morning to an amazing desert sunrise before we cross the border into Awake to morning views of the spectacular Red Centre. A full day of experiences the Northern Territory, witnessing spectacular views of the Red Centre from your await you here, with an optional upgrade available to a scenic flight to Uluru (Ayers cabin before arriving in Alice Springs, where a choice of included Off Train Excursions Rock) including a guided base tour. You’ll return in time to dine with your fellow guests await. (BLD) under the stars at a signature barbeque dinner at the historic Alice Springs Telegraph Day 3: Katherine & Darwin Station. (BLD) The awe-inspiring sights of Nitmiluk (Katherine) Gorge await today with a range of Day 3: Coober Pedy excursions available including a relaxing cruise through the striking red sandstone Today the train stops at the remote siding of Manguri, allowing plenty of time for cliffs and an opportunity to visit a working cattle station. As the sun sets, arrive into sightseeing around the nearby opal mining township of Coober Pedy. With half of the Darwin where your journey ends with hotel transfers available on request. (BL) residents living underground, you’ll be guided through the town’s highlights including a unique gourmet lunch under the Earth’s surface. Return to the train in time for dinner Darwin and a nightcap. (BLD) Katherine Day 4: Arrive Adelaide Witness the landscape change from your cabin window this morning as the desert RAIL gives way to the green rolling hills of South Australia. Enjoy a relaxing brunch as 1 NIGHTS STAYED you pass through Flinders Ranges ahead of your arrival into Adelaide where your Alice Springs expedition comes to an end. (B) Uluru Marla PRICES INCLUDE Coober Pedy • 2 or 3 nights on board The Ghan in Gold or Platinum Service • Meals as specified on each itinerary • Station transfers in Darwin (selected Prices are per person based on twin share Adelaide hotels) The Ghan Gold Service from £1199 • Off Train Excursions as per itinerary The Ghan Platinum Service from £2299 The Ghan Expedition Gold from £1699 (excluding ‘optional’ upgrades) The Ghan Expedition Platinum from £3359 Single supplements available upon request
AUSTRALIA R A I L TO U R TOUR HIGHLIGHTS 13 day Outback to Island • Explore the natural wonders of Kakadu National Park & Arnhem Land Darwin • Kakadu National Park • The Ghan Expedition • Kangaroo Island • Travel through the Australian Outback on board The Ghan Expedition • Barossa Valley • Adelaide • Enjoy inclusive Off Train Excursions in Katherine, Alice Springs & Coober Pedy • Fly to Kangaroo Island for two nights of wildlife encounters • Savour wine tastings on a full-day Barossa Valley tour Departures: Saturdays (May - Oct 2020) Day 1: Arrive Darwin Day 7: The Ghan Expedition to Coober Pedy Upon arrival into Darwin, make your own way to your hotel for an overnight stay. Explore the underground town of Coober Pedy. Venture into the network of caves Hilton Darwin and visit Umoona Opal Mine. Enjoy a gourmet lunch underground before setting off Day 2: Darwin - Kakadu to the outback moonscape of the Breakaways. (BLD) Travel to Kakadu National Park to learn of the traditions of the local Aboriginal Days 8 & 9: The Ghan Expedition to Adelaide - Kangaroo Island people and take a cruise of Yellow Water Billabong in search of saltwater crocodiles. Travel through the Flinders Ranges before transferring to Adelaide airport for your After lunch, stop at Nourlangie to view the ancient rock art galleries. (BL) Mercure flight to Kangaroo Island where you will be met by your guide to start your island Kakadu Crocodile Hotel adventure. Enjoy two days of wildlife viewings with koalas and Australian sea lions Day 3: Kakadu - Darwin just some of the highlights. (B,BLD) Mercure Kangaroo Island Resort (2 nights) This morning, explore the World Heritage area of Ubirr before joining the Guluyambi Day 10: Kangaroo Island - Adelaide Cruise on the East Alligator River. Visit the Bowali Visitor Centre before returning to Explore Flinders Chase National Park and view the huge natural granite sculptures of Darwin. (L) Hilton Darwin (2 nights) Remarkable Rocks. Enjoy a picnic lunch before heading to the airport for your return Day 4: Darwin flight to Adelaide. (BL) Hilton Adelaide (3 nights) Spend the day enjoying Darwin’s restaurants and bars, Day 11: Barossa Valley Darwin 3 innovative museums and galleries showcasing the Today visit one of the oldest vineyards in the world, and be guided through wine 1 Kakadu region’s rich Indigenous art. (B) tasting experiences by passionate vignerons at up to 4 cellar doors. (BL) Katherine Day 5: The Ghan Expedition to Katherine Day 12: Adelaide at leisure Your journey on board The Ghan Expedition Enjoy a day at leisure in Adelaide. Stroll along the River Torrens and North Terrace, begins. After a delicious lunch on or catch the tram to Glenelg and explore this popular beachside suburb. (B) 3 The Ghan Expedition board, arrive in the famous township Day 13: Depart Adelaide of Katherine and tour through the Your holiday concludes this morning after breakfast. (B) Alice Springs beautiful Nitmiluk Gorge. (BLD) The AUSTRALIA Ghan: Gold Twin Cabin (3 nights) PRICES INCLUDE Coober Pedy • 9 nights’ accommodation in comfortable superior hotels Day 6: The Ghan Expedition to LAND Alice Springs • 3 nights’ on board The Ghan Expedition AIR Today you have a full-day excursion • Meals as specified: 11 breakfasts, 8 lunches, 4 dinners RAIL • Beverages on board The Ghan 1 NIGHTS STAYED in Alice Springs. Perhaps upgrade to a scenic flight over Uluru with guided • Services of local tour guides and train Prices are per person based on twin share base tour. Later dine beneath the staff Gold Service from Adelaide 3 Barossa Valley • Station transfers and 2 stars at an authentic outback barbecue Kangaroo Island dinner. (BLD) sightseeing as per itinerary To create To createyour yourown ownperfect perfectholiday holiday, please and contact for our Luxury offers, latest special Trains please on 0333 405 0192 contact your travel agent 29
BOOKING CONDITIONS Towards a safe and healthy holiday... ELECTRICAL APPLIANCES Please remember that it is dangerous to H E A LT H & S A F E T Y I N F O R M AT I O N use electrical appliances when wearing a wet bathing costume or with bare feet on wet floors. For your own safety, please exercise Part of the enjoyment of travelling abroad is experiencing a different way of life. Please remember though, proper caution when handling electrical appliances and supervise that it may also mean experiencing different (and possibly lower) safety and hygiene standards from those we closely any children who are doing so. Please report any electrical are used to in the UK. You must therefore bear this in mind and take care while you are away. Please read on. defects to your representative and the hotel reception as soon as you can. BALCONIES Please note • Find out where the deep and shallow areas are, plus any slopes. the heights of some • Check for any “hidden” obstacles in the water (e.g.…. rocks, MOPEDS Due to varying road conditions overseas, we do not balconies may be lower ledges). recommend moped hire. Should you still decide to hire a moped, we and the gaps between strongly advise that you wear a crash helmet at all times and to wear • Never dive from the pool side into less than 1.5m of water, and the vertical rails wider appropriate clothing and footwear whilst driving. You should take out never dive from bridges, rocks, or other decorative features. than expected. If you full insurance cover. are travelling with young • Check to see if the pool has a lifeguard in attendance. If so, when? GAS For those of you staying in accommodation with gas children, please ensure • If using a water slide, ensure you and any children in your care installations, please remember: that they are not left leave a safe gap between descents and that when at the bottom unsupervised on balconies. Keep balcony furniture away from the move away quickly from the discharge area. When gas is alight the room should be ventilated. If you are not railings so that they are not encouraged to climb up. Note in some • Do not use the pool if you cannot see the bottom. sure of adequate ventilation then please leave a window or door cases hoteliers have been requested to allocate bookings with young • Swim before eating and drinking, not immediately after. slightly open. If there are battery operated detectors in your room/ children around 6 years of age or under into ground floor rooms only. apartment, please make sure the same are working and if in doubt • Check what to do in an emergency. If it is not stated, ask. ask reception to assist. When you leave your accommodation always GLASS PANELS The majority of hotels or apartments are not obliged • Always supervise children, especially if the kid’s pool is close to ensure that the gas has been turned off. As an extra precaution to install “toughened” or safety glass in their windows, doors, glass the main pool or is a section of the main pool. for bottled gas, please also ensure that you turn it off at the cabinets, etc. Please take particular care and ensure children are • Do not swim at night (or when the pool is closed). bottle neck. Please do not use gas rings or ovens for heating your made aware that when walking through patio doors glass, especially • If you or anyone in your party is or has been ill recently with a accommodation. They are for cooking only. If you detect any faults in bright sunlight, can be difficult to spot if the door/window is stomach upset or diarrhoea, avoid using the pool. with gas appliances, please switch them off immediately and report closed. them to a representative and reception. • Remember to always use adequate protection against the sun’s FIRE SAFETY Different countries have different fire safety rays. CHILD SAFETY Please remember that young children should never regulations and procedures. Please read carefully any fire safety be left unsupervised, particularly around the swimming pool, on the SEA/BEACHES At times, especially during rough conditions, information available in your hotel room apartment or ask at balcony, near the lifts and in the children’s playgrounds. Make sure dangerous currents may be present. Please be aware that not all reception for more information. When you first arrive, please make that your children always know where you will be and stress to them beaches will have a lifeguard in attendance. Please follow the sure you familiarise yourself with the location of the fire exit nearest the importance of staying close by. flag warning signals available on most beaches and swim in the to your room/apartment. If there are battery operated smoke/other designated areas. Be especially careful if you have small children. FOOD/DRINKS/ILLNESS We would always recommend that you drink detectors in your room/apartment please make sure the same are working. If in doubt ask reception to assist. Tips to aid safety when using the sea and beaches: bottled water and avoid ice in drinks. Always be sure that food is • Familiarise yourself with the local flag warning system. properly cooked or properly chilled and that salads and unpeeled BATHROOMS, RECEPTION AREAS & WALKWAYS Few hotels and fruits have been thoroughly washed. If in doubt, do not eat it, apartments overseas provide non-slip mats in their baths and • See local advice on the safest beaches. and try not to over indulge. If you or any member of your party is showers. Also, as bathroom floors, reception areas and other • Check to see if the beach has a lifeguard in attendance. ill ensure that a doctor is seen locally, and that you inform your walkways overseas are often tiles, please take extra care to ensure • Swim parallel to the shore, within your depth. accommodation provider and/or Travel Company during your stay. you do not slip when these areas become wet. • Beware of local conditions (e.g. tides, winds, currents) seek advice. COTS AND HIGHCHAIRS Safety requirements vary from country to LIFTS Never allow young children to travel inside any lift without • Supervise children at all times. country. Please check before using a cot or highchair that you are an adult. • Swim before eating and drinking, not immediately after. happy with the safety standard and condition of it. If you have cause SWIMMING POOLS/WATER SLIDES ETC You will find that most hotels • Do not swim at night. for concern please report it to your representative or to reception. and apartments abroad do not employ a lifeguard. You therefore • Find out what the appropriate emergency procedure is. PERSONAL SAFETY Please take care of your valuables at all need to adopt a sensible attitude around the pool and make sure • Beware of any “zones” for power boats, jet skis etc. times, particularly when out and about in the resort. Most holiday children and non-swimmers in your party are supervised at all times destinations have their share of pickpockets. We would advise that by you/an appropriate adult, even when using the kids pool or kids • Remember to always use adequate protection against the sun’s rays. you use a safety deposit box if you can, and limit the amount of cash pool section of a main pool. Diving is discouraged but if you do you carry. Remember to lock your doors at night and when you go please check that the water is deep enough and take particular note SPORT AND ACTIVITY Adequate travel insurance is essential. It is out during the day, as you would at home. of any depth markings. Take care when walking around the pool, as your responsibility to ensure that the insurance cover you purchase pool surrounds are often slippery when wet. You should not enter the is suitable and adequate for your particular needs. Please therefore TRAVEL ADVICE The Foreign & Commonwealth Office has up-to-date pool after drinking alcohol. Familiarise yourself and your party with ensure that the insurance policy you/members of your party have is advice on health and safety across the globe, as well as local laws, all of the notices around the pool together with any ‘pool rules’ and suitable and adequate for your particular needs and will cover you in and passport and visa information. Please check https://travelaware. opening times.. the event of a sports/activity accident. Some activities are deemed campaign.gov.uk/ regularly for updates ahead of travel, as the advice more dangerous and are NOT covered or carry a higher premium. can change. Tips to aid safety when using the swimming pool: Please therefore ensure that you read the policy and if you are • Always check the pool design and layout before getting in. unsure, ask. • Always shower before entering the pool water. • Check your height in relation to the pool depth. Key terms Any money paid to an authorised agent of ours in respect of a booking including Booking Conditions 1. You will enter into a binding contract with us when we issue our confirmation. If you then cancel your arrangements, you will be required flights is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to pay cancellation charges up to 100% of the cost of your arrangement, to us for as long as we do not fail financially. If we do fail financially, any money We are Travel 2 Limited (company registration number 01594460) (“We”, depending on how long before travel you cancel, and/or the terms and held at that time by the agent or subsequently accepted from the consumer “us” and “our”) of Glendale House, Glendale Business Park, Sandycroft, Nr conditions of the suppliers whose services make up your arrangements by the agent, is and continues to be held by that agent on behalf of and for the Chester, CH5 2DL. In these Booking Conditions references to “you” and “your” 2. You can make changes to your confirmed arrangements in certain benefit of the Trustees of the Air Travel Trust without any obligation to pay that include the first named person on the booking and all persons on whose behalf circumstances. We will make a charge for processing these changes; money to us. a booking is made or any other person to whom a booking is transferred. A ‘package’, ‘organiser’ and ‘lack of conformity’ have the same meaning as in 3. We may make changes to and cancel your confirmed arrangements but 3. Insurance the Package Travel and Linked Travel Arrangements Regulations 2018 and we will provide suitable alternatives and pay you compensation in certain It is a condition of our agreement that you are covered by adequate travel ‘arrangements’ are all the holiday, tour and other arrangements detailed on circumstances if we do so; insurance for your arrangements. Such insurance as a minimum must cover your your confirmation (including any additions or amendments). 4. We are responsible for making sure your confirmed arrangements are not losses sustained as a result of cancellation, medical issues, and repatriation Our obligations to you will vary depending upon whether we package performed negligently but there are some limits on and exceptions to this. in the event of accident or illness. Details of a policy suitable to cover your arrangements for you, or act as an agent for another travel supplier. References All bookings must be made via one of our authorised travel agents. The party arrangements are available by contacting your travel agent. If you choose to to packages in these Booking Conditions are to packages for which We are the leader must be at least 18, and must be authorised to make the booking on travel without adequate insurance cover, we will not be liable for any of your organiser, and if we sell you arrangements on behalf of another travel supplier the basis of these Booking Conditions by all persons named on the booking. losses howsoever arising, in respect of which insurance cover would otherwise as an agent, your contract will be with that supplier, and we shall only have In making the booking, the party leader confirms that he/she is so authorised have been available. responsibility to you in accordance with section 12(A)(ii) of these Booking and that all party members agree to be bound by these Booking Conditions. 4. Special requests Conditions. The party leader is responsible for making all payments due to us. Subject Special requests relating to your arrangements must be advised to your travel Accuracy of information to the availability of all component parts of your requested arrangements agent at the time of booking. Whilst we will try meet or arrange your reasonable We endeavour to ensure the accuracy of all the information and prices in our and receipt by your travel agent of all applicable payments, Our agreement special requests, we cannot guarantee that they will be fulfilled. If we are able advertising material. However, occasionally changes and errors do arise and becomes binding when we issue a confirmation, either directly to you or via any to specifically confirm a special request or requirement, we will do so on our we reserve the right to correct them in such circumstances. You must check agent we have authorised to act on our behalf. Please check all details on the confirmation but where requests or requirements have not been so confirmed the current price and all other information relating to the arrangements confirmation (or any other document issued) immediately on receipt. It may not in writing on our confirmation, a failure to meet them will not be a breach of that you wish to book before your booking is confirmed. Furthermore, we be possible to make changes to your arrangements later so you should notify us contract on our part. will not be liable for booking errors which are attributable to you or which of any inaccuracies in any documentation as soon as reasonably possible after 5. Disabilities and medical problems are caused by unavoidable and extraordinary circumstances as defined in you receive them. It may harm your rights and ability to travel if you don’t. Many of the arrangements which we sell are generally suitable for persons clause 9. The suppliers whose services make up your arrangements make those supplies with reduced mobility, but if you or any member of your party has any precise 1. Our agreement in accordance with their own terms and conditions which will also form part medical problem or disability which may affect your chosen arrangements, You will receive information about the main characteristics of your of your agreement with us. Some of these terms and conditions may limit or please provide us with full details before we issue our confirmation. We will only arrangements before a binding agreement between you and us comes into exclude the supplier’s liability to you, usually in accordance with applicable provide precise information on the suitability of the trip or holiday taking into existence. That information, these conditions together with our Privacy International Conventions. Copies of the relevant parts of these terms and account your needs if you specifically request us to do so. Acting reasonably, Notice and any other written information we brought to your attention before conditions are available on request from ourselves or the supplier concerned. if we are unable to properly accommodate your needs, we will not confirm your we confirmed your booking, form the basis of your contract with us. Please 2. Payment booking and/or if you did not give us full details at the time of booking, we will read them carefully as they set out our respective rights and obligations. By You must make payment for your arrangements in accordance with the treat it as cancelled by you when we become aware of these details. making a booking, you agree to be bound by all of them. The key terms of our instructions given by our agent. If we do not receive any payment due in full and agreement are:- on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 7 below will become payable. 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BOOKING CONDITIONS 6. The price you pay cancellation fee of £50 will apply regardless of the value of the service arrangements in accordance with this clause, where appropriate and only I M P O R TA N T I N F O R M AT I O N We reserve the right to amend the price of unsold holiday arrangements at cancelled. In some cases it may not be possible to offer any refunds for certain where your arrangements are a package, we will pay you compensation subject any time and correct errors in the prices of confirmed arrangements. services such as air tickets once a booking has been made. The cancellation to section B of clause 12. The price of your confirmed arrangements is subject to variations which occur charge of flight only bookings will be 100% of the cost of the booking. Please Where we are unable to ensure your return from a package as agreed because solely as a direct consequence of changes in:- ensure that you are certain of the fees applicable to your booking by asking of unavoidable and extraordinary circumstances defined in clause 9, we (a) the price of the carriage of passengers resulting from the cost of fuel or your travel agent or us before proceeding to book your arrangements. Air will bear the cost of necessary accommodation if possible of equivalent other power sources; or tickets returned to us for a refund are subject to an administration fee of £50 category for a period not exceeding (a) 3 nights per traveller (exceptions (b) the level of taxes or fees on your confirmed arrangements imposed by third per ticket. Refunds will not be paid by us until they have been received by us apply in respect of persons with reduced mobility and people travelling with parties not directly involved in the performance of the package, including, but from the relevant airline or consolidator. them, pregnant women and unaccompanied minors, as well as persons in not limited to, tourist taxes, landing taxes or embarkation or disembarkation Car Rental: There is no charge to change/cancel car hire-only bookings need of specific medical assistance, provided that we have been notified of fees at ports and airports. Price variations will be calculated by applying the more than 24 hours before departure. Cancellations 24 hours or less before their particular needs at least 48 hours before the start of the package); or cost differential we experience as a result of the above factors. Prices may departure will incur 100% cancellation charge. If you fail to cancel your (b) where a different period is specified in any passenger rights legislation go up or down and we will notify you about any variation by sending you a reservation prior to the pick-up time and do not collect the vehicle on the pick- applicable to the relevant means of transport for your return, for the period calculation explaining the variation no less than 20 days before you are due up date, or if you fail to comply with the pick-up terms (please see car suppliers specified in that legislation. to depart. website for full terms and conditions), we reserve the right to make a ‘no-show’ The above sets out the maximum extent of our liability for changes and If your arrangements are a package, and if that means that you have to pay charge of 100% of the total car rental booking value and un-used or part-used cancellations and we regret we cannot meet any other expenses or losses you an increase of more than 8% of the price of your arrangements (excluding car hire rental will be non-refundable. may incur as a result of any change or cancellation. any insurance premiums, amendment charges and/or additional services), we Charges in the event of a change Changes and cancellations to all other bookings by the supplier will offer you the options in clause 8. In respect of Packages we will absorb, In the event we can meet your requested change, you will have to pay £50 We will inform you of any changes or cancellations to arrangements we have and you will not be charged for, any increase equivalent to 2% of the price of per person per change as well as any applicable rate changes or extra costs sold you as agent for other suppliers as soon as reasonably possible. If the your arrangements, which excludes insurance premiums and any amendment incurred as well as any costs incurred by ourselves and any costs or charges supplier offers alternative arrangements or refund, you will need to let us know charges. incurred or imposed by any of our suppliers. your choice within the time frame stipulated by the supplier. If you fail to do so If prices go down as a result of the above factors, we will make a reflective Note: Certain arrangements may not be amended after they have been the supplier is entitled to assume you wish to receive a full refund. We accept refund, but we will also deduct our administrative expenses from what is owed confirmed and any alteration or cancellation could incur a charge of up to no liability for any changes or cancellations made to your arrangements by the to you and this may extinguish the value of the refund due. 100% of that part of the arrangements in addition to the charges above. supplier under your contract with them. Also, note that travel arrangements are not always purchased in local currency 9. Unavoidable and extraordinary circumstances and some apparent changes have no impact on price due to contractual 8. Changes and cancellation by us Where we refer to a ‘price reduction’ in this clause, we mean that we will Except where otherwise expressly stated in these booking conditions we will protections in place. not be liable or pay you a price reduction or compensation if our contractual give you an appropriate reduction in the price you paid for the arrangements 7. Changes and cancellations by you affected for any period during which there was lack of conformity, (unless that obligations to you are affected by unavoidable and extraordinary circumstances If you wish to make any changes to your arrangements after they have been lack of conformity is attributable to you). Where we refer to ‘compensation’, beyond the control of the party who seeks to rely on them which we or the confirmed, including if you wish to cancel all or some of them, you must inform we will pay you appropriate compensation without undue delay for any damage supplier(s) of the service(s) in question could not avoid even if all reasonable us as soon as possible. Your notice requesting a change or cancellation will which you sustain as a result of any lack of conformity subject to the limitations measures had been taken. These events can include, but are not limited to war, only take effect when it is received in writing by us at our offices and will be and exclusions in section B of clause 12. threat of war, civil strife, terrorist activity and its consequences or the threat effective from the date on which we receive it. We can’t guarantee that changes of such activity, riot, the act of any government or other national or local can be met, although we will do our best to assist. Since we incur costs in Changes and cancellations to package arrangements before departure authority including port or river authorities, industrial dispute, lock closure, cancelling or changing your arrangements, all such changes and cancellations Most changes will be insignificant and we reserve the right to make them. natural or nuclear disaster, fire, chemical or biological disaster and adverse will be subject to the charges below. Where we are unable to assist with making We will have no other responsibilities to you in respect of any insignificant weather, sea, ice and river conditions and all similar events outside our or a requested change and you do not wish to proceed with the original booking, changes. the supplier(s) concerned’s control. Advice from the Foreign Office to avoid we will treat this as a cancellation by you. Examples of “insignificant changes” made before departure include the or leave a particular country may constitute unavoidable and extraordinary You may cancel any package arrangements prior to their commencement following: circumstances. (following the process outlined above) in the event that i) circumstances - A change of outward departure time or overall length of your arrangements Assistance to those travelling on a package in the event of difficulty or amounting to unavoidable and extraordinary circumstances (as set out in of twelve hours or less. unavoidable and extraordinary circumstances clause 9) are occurring at the place where your arrangements are due to - A change of accommodation to another of the same standard or Where you have booked a package, we will provide appropriate assistance be performed or its immediate vicinity; ii) those circumstances make it classification. without undue delay in the event that you experience difficulty including impossible to travel safely to the travel destination, and; iii) the performance Occasionally we may have to make a significant change to your confirmed where you are unable to return to your agreed point of departure because of your arrangements will be significantly affected by those unavoidable and arrangements and we reserve the right to do so. A significant change is one of unavoidable and extraordinary circumstances as set out in this clause 9. extraordinary circumstances. We will refer to and take into consideration where we significantly alter any essential element of your arrangements Such assistance will extend to providing appropriate information on health Foreign and Commonwealth Office guidance when determining whether your (other than the price) owing to circumstances beyond our control. Examples of services, local authorities and consular assistance; and helping you to make booking is affected. In this event, you will receive a refund without undue delay “significant changes” made before departure include, but are not limited to, distance communications and to find alternative travel arrangements. We will of any payments made but this the maximum extent of our liability and we the following: charge a reasonable fee for such assistance if the difficulty is caused by you regret we cannot meet any other expenses or losses you may incur as a result. - A change of accommodation resort for the whole or a significant part of intentionally or as a result of your act or omission. In the event such assistance If any member of your party is prevented from travelling, that person(s) may your time away. is needed please contact custr@travel.com or call 0141 226 6222. transfer their place to someone else (introduced by you and satisfying all - A change of accommodation to that of a lower standard or classification for the conditions applicable to the arrangements, including an agreement to the whole or a significant part of your time away. 10. Complaints these booking conditions) providing we are notified in writing not less than - A change of outward departure time or overall length of your arrangements If you experience difficulty or lack of conformity during your holiday, you must seven days before departure and you pay an amendment fee and meet all of twelve hours or more. inform us without undue delay so that we can take steps to assist you or put costs and charges incurred by us and/or incurred or imposed by us or any of - A significant change to your itinerary, missing out one or more destination things right, if you fail to do so we will be unable to consider any claim for our suppliers. Both you and the person to whom you would like to transfer entirely. refund or compensation. You should also contact us by emailing custr@travel2. your arrangements shall be jointly and severally liable for the payment of any - Where we or our supplier can no longer fulfil any special requirements that com or call 0141 226 6222. If your complaint remains unresolved and you wish balance due and for any additional fees, charges or other costs arising from we have accepted and confirmed on our confirmation invoice and this will have to complain further, please send formal written notice of your complaint to us the transfer. If you are unable to find a replacement, cancellation charges a significant impact on your arrangements. within 28 days of the end of your arrangements, giving your booking reference as set out below will apply in order to cover our estimated costs. Otherwise, - Where we increase the price of your arrangements by more than 8% of the and all other relevant information. Failure to follow the procedure set out in this no refunds will be given for passengers not travelling or for unused services. price of your arrangements (excluding any insurance premiums, amendment clause may affect ours and the applicable supplier’s ability to investigate your For flight inclusive bookings, most airlines do not permit name changes after charges and/or additional services). complaint, and could affect your rights under our agreement. tickets have been issued for any reason, you will have to pay the full cost of If we have to make a significant change or cancel before departure, we will 11. Your behaviour an alternative flight (if available) if you wish to transfer after tickets have inform you without undue delay and if there is time to do so before departure, If in our reasonable belief or opinion or in the reasonable belief or opinion of been issued. we will offer you the choice of the following options:- any person in authority, your behaviour is jeopardising the safety of aircraft, Please note that where an outbound portion of your flight coupon is not used, i (for significant changes) agreeing to the changed arrangements, people or property therein or good order and discipline on board; or is causing the return sector will be automatically cancelled by the airline and will be ii accepting the cancellation or terminating the contract for the or is likely to cause distress, danger, damage or annoyance to any third party classed as void. No automatic right to any refund exists for such part-used arrangements and receiving a refund (without undue delay) of all monies paid; or property, or to cause a delay or diversion to transportation, we reserve tickets. or the right to terminate your arrangements immediately. In the event of such Charges in the event of a cancellation iii accepting an offer of alternative arrangements of comparable standard termination our responsibilities to you will cease and you will be required If the reason for your cancellation is covered under the terms of your insurance from us, if available. to leave your accommodation or other service immediately. We will have no policy, you may be able to reclaim the charges below. We will deduct the (In the event that any proposed change or alternative offered results in a further obligations to you and will not meet any expenses, costs or losses cancellation charge(s) from any monies you have already paid to us. reduction or increase in the price you have agreed to pay or an increase or incurred as a result. You may also be required to pay for loss and/or damage decrease in the quality of arrangements we have agreed to provide, we will also caused by your actions directly to the applicable supplier prior to departure a. Packages and Accommodation-only notify you of any price reduction or additional amount due). from the service. If you fail to do so, you will be responsible for meeting any In the event of a cancellation, you will have to pay the applicable cancellation You must notify us of your choice within 7 days of our offer. If you fail to do so, claims and costs subsequently made against us as a result. charges up to the maximum shown below (The cancellation charge detailed is we will contact you again, re-iterating the above choices and sums payable or calculated on the basis of the total cost payable by the person(s) cancelling 12. Our Responsibility refundable and if you again fail to respond within 7 days, we may terminate the Where we refer to a ‘price reduction’ in this clause, we mean that we will excluding insurance premiums and amendment charges which are not contract and refund all payments made by you without undue delay. refundable in the event of the person(s) to whom they apply cancelling):- give you an appropriate reduction in the price you paid for the arrangements Subject to the exceptions detailed below and where your arrangements are a affected for any period during which there was lack of conformity, (unless that Time we receive your Cancellation charge Cancellation charge package, we will where appropriate, pay you reasonable compensation, subject notice to cancel (Package Holidays) (Accommodation Only) lack of conformity is attributable to you). Where we refer to ‘compensation’, to the limitations and exclusions in section B of clause 12. we will pay you appropriate compensation without undue delay for any damage before departure We will not pay you compensation where:- which you sustain as a result of any lack of conformity subject to the limitations More than 70 days i) we make a significant change or cancel before you have paid the final before departure Loss of deposit Loss of deposit and exclusions in section B of this clause 12. balance of the cost of your arrangements; 70 to 57 days before departure ii) we make a significant change or cancel as a result of unavoidable and A. Our responsibilities differ according to what you have booked: 30% cost of the holiday 30% cost of the holiday extraordinary circumstances as set out in clause 9; (i) In relation to bookings of Packages (or loss of deposit if greater) (or loss of deposit if greater) iii) we cancel your arrangements no later than 20 days before they are due to We accept responsibility as an “organiser” under the Package Travel and Linked 56 to 29 days before departure start because the minimum number of participants to run them has not been Travel Arrangements Regulations 2018. Subject to these booking conditions, 50% cost of the holiday 50% cost of the holiday reached. if we fail to arrange or perform your package arrangements in accordance (or loss of deposit if greater) (or loss of deposit if greater) We will not make a price reduction or pay you compensation; and the above with our agreement, we will remedy any resulting lack of conformity. If that is 28 to 15 days before departure options will not be available where:- impossible or entails disproportionate costs (taking into account the extent 80% cost of the holiday 80% of the total cost i) we make an insignificant change; of the lack of conformity and the value of the arrangements affected), we will (or loss of deposit if greater) (or loss of deposit if greater) ii) we cancel as a result of any failure by you (including a failure to make instead pay you compensation subject to clause B of this clause. 14 to 0 days before departure payment in accordance with these terms); (ii) In relation to all other bookings 100% cost of the holiday 100% cost of accommodation iii) where the change(s) or cancellation by us arises out of alterations to the In respect of all other bookings, we act as agent for other suppliers. We have confirmed booking requested by you. a duty to select the suppliers of the services making up your booking with us The cancellation charges as set out in the table above apply to all bookings using reasonable skill and care. Except as stated otherwise in these terms, except where a booking includes items or services where the supplier’s Changes and cancellations to package arrangements after departure we have no liability to you for the actual provision of the services, except in cancellation charges exceed those shown above. Please enquire at the time If we become unable to provide a significant proportion of your package cases where it is proved that we have breached that duty and damage to you of booking as up to 100% cancellation charges may apply from the time of arrangements after you have departed, we will try to offer you suitable has been caused. Therefore, providing we have selected the suppliers using booking. alternative arrangements of, where possible, equivalent or higher quality reasonable care and skill, we will have no liability to you for anything that In the event of cancellation by some but not all party members, additional than those specified in the contract. If the alternative arrangements we make happens during the service in question or any acts or omissions of the supplier, charges may be payable (for example, where a twin or double room will only be are of a lower quality than those you originally booked, we will make a price its employees or agents. occupied by one person). Any such additional charges must be paid at the time reduction. Where our original agreement included return transport we will of cancellation or with the balance of the cost of the arrangements as advised. also provide you with equivalent transport back to your place of departure Please note in relation to all bookings: without undue delay or additional cost. You may reject the proposed alternative • it is your responsibility to show that we or our supplier(s) have been b. Other Travel Arrangements including Flight-only negligent if you wish to make a claim against us. arrangements only if they are not comparable to what we originally promised to If you need to cancel you must contact your travel agent. Cancellation • It is a condition of our acceptance of the responsibility above that you provide or if the price reduction we offer is inadequate. Where we are unable to charges vary depending upon the services booked and will be higher the later inform us and the supplier(s) concerned without undue delay of the lack of make suitable alternative arrangements or you reject the proposed alternative you cancel. Except as described below in respect of car rental, a minimum
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