COVID-19 GUEST INFORMATION 2022 - Hadley's Orient Hotel
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COVID-19
GUEST INFORMATION
2022
We have been working hard here at Hadley's Orient Hotel to ensure that we are operating in
line with the Tasmanian Government safety guidelines, whilst at the same time offering only
the best guest experience.
Hadley's Orient Hotel was closed for 3 months due to Tasmanian Government Restrictions
came into effective and we re-opened in July 2020. During the closure, we retained a large
portion of our dedicated staff who worked tirelessly during closure conducting a deep clean of
the property.
OUR HOTEL
Hadley's Orient Hotel has implemented the
following measures across the hotel to ensure
guest safety:
A daily checklist is completed on each shift by the
designated Officer. Designed to ensure all
additional cleaning and safety work-practices are
being adhered to by all front-line operational
staff.
Hand Sanitiser
Front desk and other designated sites across the
property have pump-pack and automatic hand
sanitiser available.
Social Distancing
Social Distancing is promoted throughout the
hotel, from checking in at reception, to waiting
for your drink at the Orient Bar. The lifts have a
limited occupancy of 1 person or travelling group
at a time.
ON ARRIVAL Check In Tas App Every person must check in using the Check In Tas App upon entering the property. This QR code is available at all entrances to the property, as well as the Orient Bar and all event rooms. Check-In Procedure Protection screens are in place at reception between guests and staff. During check in at reception guests complete a COVID-19 screening questionnaire to ensure all guests travelling are allowed to do so within any current restrictions. We obtain information about guest movements in the days prior to arrival, and have the guest agree to advise the hotel if they develop any flu-like symptoms during their stay or within 7 days of departure. Cancellations Applicable cancellation fee will be waived if cancellation is due to COVID-19 outbreak or border restriction.
DURING YOUR STAY Dining at Hadley's & The Orient Bar Hadley's is regularly reviewing procedures to keep you safe. While dining in the Atrium and enjoying a drink in The Orient Bar tables and chairs are wiped after every use, sanitised pens are available for signing bills and Tap and Go is our preferred payment method. An electrostatic sanitiser unit is used after every event and food and beverage service. Our dining and bar spaces also promote social distancing with a protection screen in place on our bar, and capacity limits in line with government regulations in place across both areas. These spaces also provide an opportunity for guests and visitors to check in using the Check In Tas App. We request visitors to the bar check in with the App even while staying in-house. Digital national and metro newspapers are available to avoid touchpoints. Accommodation Housekeeping are sanitising all touch areas in all rooms. Including all door handles, light switches, and power points. Sanitiser is on all housekeeping trolleys. In Room menus are changed and all minibar menus are replaced. After you depart, we continue to protect you privacy and only provide data to the Government for contact tracing purposes.
EVENTS Events Manager events@hadleyshotel.com.au 6237 2930 Business Development Executive bde@oldwoolstore.com.au 0400 965 510 Event room capacity has been reduced in line with government regulations with 1 person per 2m2 observed. QR codes will be available in each event space for delegates to check in using the Check In Tas App. Catering Our flexible catering options can be tailored to the needs of your event. Lunch buffets can be served by our Food and Beverage Team at the request of the organiser. Morning and Afternoon Tea options are able to be plated individually if required. Hand sanitiser is provided at every catering station and registration desk. cancellations Any event cancelling, reducing numbers or rescheduling due to COVID will not be charged a fee. Contact Us Please contact our Events Team or Business Development Executive to discuss the needs of your next meeting, function or event at Hadley's Orient Hotel.
HOTEL
POLICIES & PLANS
Hadley's Orient Hotel operate with the following policies and plans in place:
COVID Safety Plan
A WorkSafe (Tasmanian Government) compliant document.
Risk Register
Specific to COVID19 related risk. This is in addition to our normal company risk
register.
COVID-Specific Policies
A suite of 14 policies designed to implement safe work practices in the workplace
due to COVID-19.
Interstate COVID Outbreak response document
Staff Typsy Training Certificates
Staff that have completed the COVID-19 Safety Training course recommended by
the Tasmanian Hospitality Association on Typsy - an online training facility.
Workplace Communication
Detailed and regular video communication with all staff to ensure they are updated
with the latest Government and Health Authority advice.
These are confidential working documents and are not
available for release.
Property Manager
Marc Dille
pm@hadleyshotel.com.au
34 Murray Street, Hobart
Tasmania 7000
Australia
hadleyshotel.com.au
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