Costco Canada Manufacturing SOP

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Costco Canada Manufacturing SOP
Costco Canada Manufacturing SOP
                             All women’s styles for Costco Canada styles are copies of existing styles from
                             previous seasons from a variety of divisions. All garments should have the
                             same trim as on the original garment, with all branded trim changed to
                             STUDIO trim in STUDIO colors .

                             Any changes to trim items required by law in Canada or specifically requested
       CANADA                by Costco Canada is indicated below.
Fit Samples                  DO NOT SEND COSTCO CANADA SAMPLES ON HANGERS
                             Women’s samples should always be sent with” STUDIO” labels.
                             Men’s samples should always have CLAIBORNE labels.
                             Fit Samples must be sent from the factory to the Technical Designer in NJO. Then
                             TD will forward them to the Montreal office who then sends them to Costco for
                             approval. Comments will come back to the NJO & TD will send final comments to
                             OSO.
                             All fit samples shipped by factory to NJO should have COSTCO SAMPLE TAG
                             attached.
                             In addition, NJO will attach CLAIBORNE or STUDIO SAMPLE TAG to all
                             samples.
Production Samples           1.) Production Samples that represent actual production and quality of the entire
                             order must be sent. It is not necessary to send every size in every color, but at least
                             one garment of every size and one garment of every color must be sent.
                             2.) All Costco Canada tags and manufacturer’s labeling must be at least in English
                             and French. (Spanish can be included on bookfold label).
                              3.) YKK zippers and snaps are mandatory.
                             4.) For Costco Canada only, the !Product Specification Sheet (Adult Top &
                             Outerwear or Adult Bottom)”must be completed and sent with each set of
                             Production Samples. Attach a care label to the form instead of completing the
                             “Proposed Care Instructions” on the form.
                              5.) Samples should be sent directly to:
                                       Liz Claiborne Canada
                                       905 Hodge Street
                                       Ville St. Laurent
                                       Quebec, Canada H4N2B3
                                       ATTN: Jenni Arabatzidis (1-514-383-5555 Ext: 555 0410)
                              (Email tracking number to Jenni at Jenni_Arabatzidis@Liz.com )

                                                                   LABELS
                             Womens: “STUDIO by Liz Claiborne”
         Main Brand Label    Mens:        “CLAIBORNE” Label Code NCLAMNLB
                                                          Miter Label Code NLCA-MF
                             Standard English/French/Spanish bookfold label and add Costco Item Number at
                             the top of the label
                             All French spelling for Costco Canada must include accent marks E.G. è, é, or ê

    Size/Content/COO/Care

             Care Symbols    Standard International care symbols
           RN/CA numbers     RN52002 CA16396
      Importer information   Not Required
    Style# Contractor Code   Standard label required

      Costco Canada                                  Page 1
Costco Canada Manufacturing SOP
Customer Item # on label       Costco Item Number required on bookfold label
                Special labels     All special labels need to be in English and French
        (stretch, carefree,etc)
                      Zippers      All Zippers used on Costco Canada production must be YKK
Logo buttons, rivets, other        Use branded logo trims. Use Studio and Claiborne logo buttons and rivets for
trim items                         women’s and men’s brands respectively.
                                   Womens: “STUDIO by Liz Claiborne ”
                                   Mens:       “CLAIBORNE” (Code NCLAUPCCO)
Hangtags/ Joker Tickets
                                   The brand tag will be identical front and back. All variable information (Size, UPC
                                   Code, price etc) will be printed on Costco UPC tag only – see below.
              Group Name           Not Required
        Garment Color Code         Not Required

                                    All garments must have a separate Costco UPC/Price
                                    hangtag, in addition to the brand hangtag/Joker ticket.
                                    Size of the hang tags should be 1.25" x 3" (width x
                                  ength)
                                     Hangtag must be printed in black on white ground
                                    with perforation.
                                    Information on the UPC/Price hangtag should include:
                                       a) Costco department number (ladies/girls = D31,
COSTCO UPC/Price                    men's/boys = D39)
Hangtag                                b) Costco item number
                                       c) UPC Code and price – (download from Liz
                                    catalog)
                                       d) Garment size (must be in English and French)
                                       e) Costco sell price (legal requirement applicable to
                                          Canadian division)
                                    Shipment is subject to return if the hang tag has insufficient, incorrect or
                                    illegible information
                                    Length of the swift tag (or ribbon) must not be more than 3.5"
                                   Use size sticker on all folded product. No size sticker on hanging product.

                   Size Strips

NOTE: Colored Size Tags                                                     For Women’s:       SSST 11-W
are no longer required for
Costco Canada styles.

                                                                               For Mens:      SSCL-11
             Garment Length        Costco most likely will not require Short, Regular or Long lengths of their
                                   garments. If SRL lengths are required, the information will be on the source order.
                                   SRL lengths must be shown in English and French wherever used.
                      Price        No price on STUDIO hangtag. Print on Costco UPC price tag only
     Customer Item # on tag        Required. See above
       Hangtag Sequence &          Hangtags must be placed in the following sequence

       Costco Canada                                       Page 2
placement         1) Costco UPC/Price Tag
                                    2) Colored Size Tag
                                    3) Brand Tag
                                    4) Technical or Secondary Tag
                               Use only if special hangtag has already been developed and was used on original
Special hangtags (stretch,
                               style. No need to add French or Spanish if these languages are not already on the
              carefree, etc)
                               special hangtag
                               All Costco Canada bottoms require pocket flashers. See individual trim specs for
            Pocket Flashers
                               each style.
         Customer price tag    Required. See above
                                                                 PACK TRIMS
                    Hanger     All Costco Canada will be shipped flat pack and will not have hangers
                  Size Ring    Not Required
                 Button bag    Use only if button bag was used in original style. No logo on bag
                               Not Required.
         Individual Polybag    However, if individual polybags are specified for any particular style, see Plastic
                               Bag Warning Statement in Costco USA SOP
 Individual Polybag sticker    Not Required

                                                           PACK/FOLD/CARTONS
                               No styles shipped GOHH. See Tech Pack for individual styles to see if hangar is
      GOHH/GOHF/FLAT
                               required.
                               1. Pants:
                               A. Must be tri-folded (see example below)
                               B. Attach all hangtags to the belt loop on the ride side of the pant (hangtag should
                               lay flat on top of the folded pant)

Folding Method

                               2. Tops:
                               A. Must be 'square folded', preferably at 12" width to ideally fit the table
                               configuration
                               B. Hang tags to be attached to the neck label
                               1.Costco UPC/price hangtag must be on top, then colored size tag with manufacturer
                               tags behind and attached at this same location
                               Product must NOT be shipped with tissue, pins, clips or cardboard inserts, or
                               individual bags
                               Costco UPC/price hang tag, colored size tag, & brand hang tag are swift-tagged
                               together through the neck label
                               note: Size Strip AND color-coded size tag are required

      Costco Canada                                    Page 3
This type of fold is only acceptable for bulky items such as:
                                    -polar fleece,outerwear chunky sweaters

                           All garments shipped in one master polybag per carton. No labels required on the
         Master Polybag
                           polybags. No warnings required on polybag.
                           All styles will be pre-packed unless directed otherwise with multiple colors and sizes
               Pre-packs
                           in the same pre-pack. See source orders for pre-pack details.
                            Product must be shipped in 24" x 20" master cartons with minimal inner packaging.
                            Carton height must not exceed 17”
Master Carton Dimensions    Carton weight must not exceed 50lbs
                            All cartons should comply with the Burst Test and Edge Crush Test specifications in
                            our Standard Carton Specifications

    Costco Canada                                  Page 4
Carton Labels and Markings    Master cartons must be marked with the following information:
                              A. Costco Purchase Order number
                              B. Costco item number
                              C. Warehouse/Depot address
                              D. Carton contents (color & size breakdown) and Pack Type. (e.g. “Pack A” or
                              “Pack B”) See Pack Type Example
                              E. Color Name (e.g. Blue, Red etc) AND color code (e.g 001, 324 etc) must be used
                              on the carton.

                              Cartons must be constructed of heavy ply cardboard & sealed securely
                              Cartons must be filled sufficiently to support the weight of layers stacked above
                              Master cartons should be fully packed without crushing product
                              Master cartons must be shipped in layers that perfectly fit the 48"x40" pallet
                              configuration.

                              All items must be packed according to the master carton information specified
                              1 Quantity shipped must be equal to purchase order quantity
                              2 Costco does NOT accept over shipments
                              3 Short shipments must be approved by the buying office prior to ship date
                              4 Ship date & Cancel date are the same on Costco purchase orders
                              5 All orders must be shipped on the Ship/Cancel date
                              6 Unauthorized late shipments are subject to refusal
                              7 Authorized late shipments are subject to extended terms
                              8 Shipments must include a packing slip for each purchase order, attached to outside
                                 of the carton/pallet
                              9 Bill of Lading must read purchase order number, warehouse/depot address, &
                                 actual weight and cube of the shipment
                              10 All product must be received on Costco approved pallet boards with no
                                        overhang
                              Costco Item # Sticker
                              All cartons must to be marked with 2 stickers with Costco Item #, and simple
                              garment description (e.g {“Men’s Pant”, “Ladies Blouse”, “Down Jacket”. Lettering
                              should be the same size as the Item #.
                              One sticker on long side of carton and one sticker on short side of carton.
                              The stickers need to be at least 3 inches high by 8 inches wide in blue with the item
                              number in large black numbers.

                              All MENSEAR require a BLUE sticker
                              All WOMENS require a PINK sticker
                              No specific pantone color number specified for sticker so use pictures shown as a
                              guide.

                              Prior to shipping, any revision to quantities, delivery dates, carton weight & cube,
                              color breakdown, etc. as noted on the Costco Order Confirmation sheet and Purchase
                              Orders must be communicated immediately to Costco regardless of how minor the
                              change.
                              Failure to comply will result in a $100/location charge or shipment refusal
                              The Customer PO # will be put on the carton by our Canada warehouse. Customer
              Customer PO #
                              PO# is not required to ship from the factory.
Pallets                       Not Required

          Costco Canada                               Page 5
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