Corporate Ethics Handbook for - DAIKIN EUROPE GROUP - AHT Cooling Systems
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Handbook for Corporate Ethics Version 3.0 October 2018 DAIKIN EUROPE GROUP
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Table of Contents President’s message 5 Introduction6 Daikin Group Compliance Guidelines 8 Raising Compliance Awareness 9 Ethical Principles: 1. Securing legal compliance 11 2. Providing safe, high-quality products and services anticipating the future needs of our end-users 12 3. Conducting business operations based on the principles of fair competition 13 4. Practising fair procurement by maintaining friendly yet challenging and competitive relations with suppliers 14 5. Respecting intellectual property and confidentiality of proprietary information 15 6. Timely and appropriate disclosing of corporate information 16 7. Being a company that aims to have minimal environmental impact 17 8. Ensuring the safety of our operations 18 9. Cultivating a dynamic workplace that fosters pride and enthusiasm in each employee 19 10. Protecting corporate assets 20 11. Practising moderation in entertainment and gift exchanges 22 12. Maintaining a firm attitude toward illegal, antisocial and unethical behaviour 23 3
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President’s Message The global Daikin Group has a long tradition of upholding three Core Values: Absolute Credibility, Enterprising Management and Harmonious Personal Relations. Based upon these Core Values, Daikin Industries, Ltd. (“DIL”) has developed Our Group Philosophy, which reflects the fundamental ideas regarding the establishment of our global group- wide Corporate Ethics. These Corporate Ethics are an expression of fundamental values and represent a framework for decision-making. Some years ago, Daikin Europe N.V. (“DENV”) developed the “Daikin Europe Group Handbook for Corporate Ethics” (applicable to Daikin Europe N.V., Daikin Industries Czech Republic (“DICz”) and its affiliated companies) based upon the DIL guidelines. In October 2008, DIL broadened its efforts regarding Corporate Ethics and established 15 Daikin Group Compliance Guidelines (see page 8) which served as a basis to update our own version of the Handbook for Corporate Ethics. In 2016, DIL updated their Corporate Ethics Policy, which inspired us to update our own Handbook for Corporate Ethics in October 2018. We ensure compliance with our own ethics and the applicable legislation through the description and implementation of Company Rules (including ‘Executions’) and procedures (including work instructions). Our Corporate Ethics apply not only to all employees and directors, but also to all consultants, agents and other representatives retained by us, and we encourage all our business partners, including our customers and suppliers, to act in line with our Ethical Principles. Compliance with our Corporate Ethics is vital to maintaining Daikin’s company and product image as a responsible corporate citizen, and to achieving our goal of being among the best and most respected companies in the world. As employees, we must always be aware that every decision we make, everything we do, can affect the reputation of our company, and in turn, our own lives and livelihood. Therefore, every employee must strive to maintain the high standards of our business ethics and personal integrity. We must each be mindful of always avoiding, on and off the job, circumstances and actions that could give even the appearance of impropriety or wrongdoing and that could discredit Daikin. Reasons such as “everyone does it” or “it’s not illegal” are unacceptable excuses for violating our ethical principles. No handbook can anticipate every ethical decision we may face in business. If you are uncertain about what to do, discuss this first with your colleagues or your superior. It is important that you read this Handbook carefully and ask questions about anything you do not understand. I know you and your colleagues will take pride in always doing the right thing. Masatsugu Minaka Frans Hoorelbeke President of Daikin Europe N.V. Chairman of Daikin Europe N.V. 5
Introduction to the Daikin Europe Group Handbook for Corporate Ethics Our Commitment The purpose of this Handbook is to express our commitment to high ethical and legal standards. We must apply these standards in both letter and spirit. It is the personal responsibility and obligation of each member of Daikin Europe Group to respect these standards of conduct, whether or not imposed by law. As good citizens, we must observe the applicable law of all countries in which we operate. DENV is primarily governed by Belgian law and European regulations. However, we also do business in other countries. The affiliated companies of DENV are responsible for complying with local legislation. DENV must also ensure that local legislation is respected in non-affiliated sales territories. When there is a conflict between European regulations and the law of a country in which we are active, we shall consult with DENV Legal. Our Core Values Daikin Europe Group is part of the global Daikin Group. As such, we strive to be a world-class leader in every aspect of our business. Our core values are: ›› Absolute Credibility - a commitment based on trust and openness to building relationships with our customers, colleagues, business partners, and communities; ›› Enterprising Management - a commitment to building our company through the initiative and excellence of all employees; and ›› Harmonious Personal Relations - a commitment to a workplace in which we all work together with dedication to meet Daikin’s goals and challenges. The law sets forth a minimum necessary level of conduct. We must obey the law, but as our Core Values demonstrate, we strive for a higher standard, even if this can limit potential business expansion. Our Responsibility to Ourselves and to Others As a company we are performance driven, determined to deliver on every commitment made to ourselves and to those with whom we do business. In meeting that commitment, we always take action based on our high standards of ethics and pursue our goals based on principles of fair competition. We strive to be open, fair, and accountable to each other and to the communities in which we do business. We assure the safety of our operations and establish a sound working environment. We provide high quality to satisfy our customers. We are environmentally concerned and contribute to the communities in which we work. 6
Each of us is responsible for knowing, understanding, and complying with our Corporate Ethics. Therefore, we aim to create a positive work environment where doing the right thing is also the easy thing to do. Those who do not share this view of company ethics should consider whether they belong at Daikin Europe Group. In addition, we also encourage our customers and suppliers to respect our Corporate Ethics. When In Doubt, Take the One-Minute Ethics Test: ›› Am I adhering to the letter as well as to the spirit of any law or any Company Rule that may be involved? ›› Is this action consistent with Daikin’s values? ›› Will there be any direct or indirect negative consequences for Daikin? ›› Does it “feel” wrong? ›› What would my family, friends or neighbours think of my actions? Always act in such a way that you can be proud of your actions. Reporting a Violation of our Corporate Ethics If you have any knowledge of a violation of our Corporate Ethics, do not disguise it or bury your head in the sand, because the violation could seriously harm our company if it is not properly managed. Try to resolve the issue by bringing it to the attention of the person involved, if an informal resolution seems possible. If the violation has substantially harmed or is likely to substantially harm someone or the organisation, you are obliged to report it to your direct superior or to any other person that can take appropriate action. If these communication channels prove to be unsuccessful, you can report any violation of our Corporate Ethics using the Whistleblower system that is available on the websites of DENV, DICz and those of the different affiliated companies. If anything in the Daikin Europe Group Handbook for Corporate Ethics is unclear, please consult with your superior, your legal liaison or DENV Legal. 7
Daikin Group Compliance Guidelines These compliance guidelines set forth the basic premises for all Daikin Group companies as well as each one of their executives and employees. They constitute a basic framework for compliance in the Daikin Group’s global application of corporate ethics. Each company of the global Daikin Group shall draft specific criteria based on these guidelines to obtain a code of conduct that corresponds to differences in the laws and customs of each country and region, and that ensures strict legal compliance. 1. Providing Safe, High Quality Products and Services 9. Ensuring the Safety of Operations We shall make every effort to ensure the safety and quality of our products We shall take all possible precautions for safe operations, and act with a and services from the standpoint of our customers. Should a problem mindset of “Safety First” to ensure the safety of the workplace and further occur regarding safety, we shall immediately take appropriate action. gain the trust of the people in the regions we serve. 2. Free Competition and Fair Trading 10. Respect for Human Rights and Diversity in the Workplace and We shall perform fair corporate activities in compliance with all applicable Observance of Labour Laws laws and regulations relating to fair competition and fair trade of each We shall respect the human rights of each employee, as well as diversity in country and region. values and approach to work, while striving to create a workplace that is safe and comfortable to work in. We shall also observe both the letter and 3. Observing Trade Control Laws spirit of all labour laws and regulations of each country and region, and We shall not participate in any transactions that might undermine under no circumstances sanction the labour of the underage employees, the maintenance of global peace, security, and world order and act minors who do not meet the minimum age requirements as regulated by in compliance with all applicable export and import related laws and the laws of each respective country and region (child labour), or labour regulations of each country and region, as well as with Daikin Group Policy. performed under compulsion or against a person’s will (forced labour). 4. Respect and Protection of Intellectual Property Rights 11. Protection of Company Assets Recognising that intellectual property rights are important company We shall properly manage the tangible and intangible assets of our assets, we shall strive to protect and maintain our intellectual property company to protect and effectively utilise these assets. rights and effectively utilise them. Furthermore, we shall respect and make every effort not to infringe upon the intellectual property rights of other 12. Proper Handling of Accounting Procedures companies. We shall comply with all accounting standards and tax laws of each country and region as well as internal company rules in properly 5. Proper Management and Utilisation of Information performing accounting procedures, and shall make every effort to improve We shall properly manage and effectively utilise the confidential internal controls. information of our company, the confidential information obtained from other companies and the personal information of our customers and 13. Practising Moderation in Entertainment and Gift Exchanges employees, and shall not obtain any information through improper means. We shall exercise moderation and perform within the acceptable range We shall thoroughly implement IT security management for our computer of social norms, and obey the laws and regulations of each country and systems and the data resources saved on them. region in regard to entertainment and the exchange of gifts performed related to our business. In particular, we shall neither entertain nor provide 6. Prohibition of Insider Trading gifts of monetary value to public officials at home and abroad in violation To maintain the trust of the securities market, we shall not use non-public of the laws and regulations applicable in each country and region. information about the Daikin Group or other companies to buy or sell stocks or other securities (insider trading). 14. Maintaining a Firm Attitude against Anti-social Activities We shall take a firm attitude against any anti-social force or organisation 7. Timely and Appropriate Disclosure of Corporate Information that threatens the safety and order of the citizens of society. Aiming to be an “open company” with high transparency and to earn the respect of society, we shall actively convey corporate information in a 15. Observing Each Category of Industry Law and Regulation timely fashion not only to shareholders and investors but also to a wide We shall accurately interpret and observe all the applicable laws and spectrum of society, and engage in two-way communication. regulations of each country and region in which our businesses operate. 8. Preservation of the Global Environment The following 12 ethical principles reflect the letter and spirit of We shall observe all applicable environmental laws and regulations of each the Daikin group compliance guidelines indicated above. They country and region, and practise initiatives that sustain and improve the should be clearly understood and implemented by all who work environment in all aspects of our business operations, including product at or for Daikin Europe group. development, manufacturing, sales, distribution, and services. In addition, each one of us shall strive to promote environmentally conscious actions. 8
Raising Compliance Awareness We aim to raise compliance awareness at Daikin Europe n.v. through the following initiatives: 1. One-Minute Ethics Test When in doubt about your actions, take the one-minute ethics test: ›› Am I adhering to the letter as well as to the spirit of any law or any Company Rule that may be involved? ›› Is this action consistent with Daikin’s values? ›› Will there be any direct or indirect negative consequences for Daikin? ›› Does it “feel” wrong? ›› What would my family, friends or neighbours think of my actions? Always act in such a way that you can be proud of your actions. 2. Implementation of educational activities for compliance awareness We are actively developing educational training programmes to ensure our employees are familiar with our Corporate Ethics policies and observe them in the workplace. 3. Whistle-blower system We have already foreseen in a whistle-blower system for Daikin Europe N.V. employees and subsidiaries. Those who wish to report incidents of non-compliance can file a report using the Ethics Form on the Daikin intranet platform: http://daikin.formstack.com/forms/ethics_form_denv 9
4. Internal helpline For Daikin Europe N.V. employees, we have an internal helpline called the ‘Trust Team’. The ‘Trust Team’ is made up of employees from Daikin Europe N.V., who are available to listen and speak with colleagues who may be going through personal or professional issues, e.g. violence, sexual harassment or psycho-social issues. You can find more information about the ‘Trust Team’ on the Daikin Intranet. 5. External helpline Daikin Europe N.V. also partnered with Expolink to provide an external helpline where employees can report incidents anonymously. This external helpline will help us build trust and confidence in our community and make it easier for people to speak up if they see anything wrong in the workplace. Employees can use the external helpline by dialing 0800 80384 and using the access code 32454. From here you can select your preferred language, and a translator will join the conversation as you make your report to an Expolink call handler. You also have the option to disclose your name or keep the report anonymous. Other options to reach the helpline: Visit the Expolink website: https://wrs.expolink.co.uk/daikineuropehelpline Visit https://wrs.expolink.co.uk/ and enter daikineuropehelpline as the access code. If it’s not possible for you to call or use the web platform, the external helpline can also be contacted through email at daikineuropehelpline@expolink.co.uk. However, we recommend only sending an email if there is no other way to contact the Expolink helpline. 10
1. Securing legal compliance We will ensure legal compliance by informing ourselves appropriately and by incorporating this information into our activities. The minimum necessary level of conduct which every company needs to respect is to obey all the applicable legislation, both local and supranational. In other words, every company must at least be legally compliant. It is the basis of corporate ethics. If a company does not comply with the law, it has no credibility in the enforcement of corporate ethics. The activities of Daikin Europe Group are the result of the actions of each individual within the company and of our suppliers and customers. Therefore, it is everybody’s responsibility to comply with the law. This means we will: ›› Inform ourselves about the relevant legislation and the latest legal developments related to our fields of responsibility. ›› Incorporate the relevant legislation into our procedures and work instructions. ›› Follow these procedures and work instructions, especially regarding export and import related laws and regulations on security export. ›› Not enter into any contractual obligation or agreement if we are unsure whether or not it is legally compliant. If we have any doubts, we will consult with our legal department for proper assessment. ›› Not misuse any company information (such as proprietary information) for personal benefit. In order to support us, Daikin Europe’s Board of Directors has defined a group-wide Legal Compliance System. Within this system, Company Rules are defined that need to be respected by all employees, since breach of compliance may harm Daikin, both the company and its image. Therefore, if you have any knowledge of non-compliance, you have the obligation to report this to your superior or any other person who can take appropriate action. For legal compliance in the Daikin Europe Group, DENV will take the initiative and proceed diligently with the preparation of Company Rules for DENV and the group companies. 11
2. Providing safe, high-quality products and services anticipating the future needs of our end-users We will ensure the safety and quality of our products for end- users, and will offer products and services that excite them by anticipating their future needs. 1. Ensuring the safety of our products and services We strive for end-user satisfaction. We will ensure the safety of our processes and services, as well as the safe use of our products, in full compliance with all safety laws, relevant regulations and standards. 2. Providing immediate and appropriate safety responses to emerging problems Should a safety problem arise, we will place the highest priority on the safety of our end-users by taking immediate action to contain the problem and prevent the occurrence of a serious accident. These actions can include repairing or replacing the products in question, publicising the problem through appropriate media, and reporting to the relevant authorities. 3. Ensuring a level of quality that is certain to satisfy our end-users To ensure end-user satisfaction, we will seek feedback from our end-users and gather other quality related information. If a problem arises, we will take immediate corrective action. We will precisely communicate any appropriate information to all internal parties concerned to ensure products and services of ever-higher quality. 12
3. Conducting business operations based on the principles of fair competition We shall conduct our business according to the principles of fair competition in each country we operate, while taking into account all the rules and regulations related to anti-trust or competition. Daikin, both as brand and with its products, is in a market leading position. However, we will not abuse our position. Daikin Europe is concerned about fair competition. Therefore, we will always strive to treat our competitors, customers and suppliers correctly and with respect. This includes that we will not, with the intention of restricting competition: ›› Enter into any understanding or agreement with any competitor, nor exchange or discuss competitive information with a competitor. ›› Impose excessive demands or obligations on our customers or suppliers. ›› Use improper or illegal methods to acquire proprietary information of other companies. We will eliminate, as far as possible, expressions that may mislead customers (including consumers). We will communicate correct information to them. We will avoid giving misleading price indications to our customers, relating to our products. 13
4. Practising fair procurement by maintaining friendly yet challenging and competitive relations with suppliers We will maintain friendly yet challenging and competitive relations with suppliers. In addition, we will practise fair procurement and not abuse our strong bargaining position. Daikin Europe Group works with many other companies and organisations. When selecting suppliers, we will open our door to companies worldwide to provide fair and equal business opportunities. We will look for suppliers and business partners that support our values and ethical principles, and that support our commitment to quality. We will avoid those who violate the law or fail to comply with the sound business practices we promote. In addition, we will encourage fair competition among our potential suppliers, contractors and vendors, and deal equitably with all. We will practise fair procurement without abusing any strong bargaining position we may have. 14
5. Respecting intellectual property and confidentiality of proprietary information We will respect the intellectual property and information of others, and safeguard our own intellectual property and information. 1. Respecting Intellectual Property Intellectual property consists of trade secrets and the following rights: patent, trademark, design patent and copyright. These four rights are subject to publication for protection. We will respect all valid intellectual property rights of other companies. Therefore, we will take steps not to infringe other companies’ intellectual property rights. In addition, the intellectual property rights of Daikin Group are an important asset. Therefore, we shall strive to use and maintain Daikin’s intellectual property rights in a consistent way so that we can protect them in an effective manner if necessary. 2. Respecting the Confidentiality of Proprietary Information Proprietary information includes confidential information on, for example: ›› alliances ›› design data ›› mergers & acquisitions ›› drawings ›› selling prices ›› development themes ›› cost prices and the like ›› product plans ›› ... ›› new business developments We will respect the confidentiality of proprietary information of Daikin Group and of other companies by adequate controls so that the information is not disclosed. Therefore, proprietary information − considered confidential – must be handled appropriately (e.g. by entering into a non-disclosure agreement with a third party, by storing paper versions in a drawer or a cabinet placed in an access controlled room, …). The above matters require professional handling. Please consult your legal liaison and DENV Legal when you need to act. 3. Monitoring Abuse of Intellectual Property At Daikin Europe Group, with DIL’s full support, we will monitor our and other companies’ intellectual property, so that appropriate countermeasures can be taken in case of infringement. When we observe abuse in the market of the Brand ‘Daikin’ (logo) and any Daikin trademarks, including alteration, we will consult with our legal liaison and DENV Legal before taking action. 15
6. Timely and appropriate disclosing of corporate information As a subsidiary of dil, Daikin Europe group has few legal obligations to communicate corporate information outside of the company. However, in order to develop our organisation as a reliable, transparent and open company, we will communicate with all stakeholders and disclose corporate information in a proactive and timely manner. 1. Establishing a reliable, transparent, and open company We will proactively provide information on our corporate activities to all stakeholders of Daikin Europe Group. In addition, we will consider the opinion of our stakeholders in our corporate activities so that we can be a reliable, transparent, and open company to society at large. 2. Timely and appropriate disclosure of corporate information We will actively, appropriately and in a timely manner disclose relevant and reliable information, including information on our philosophy, strategies and financial position, so that our stakeholders gain a full understanding of how our company is managed. 16
7. Being a company that aims to have minimal environmental impact In addition to all legal compliance requirements, we will make every effort in our business activities to conserve and restore the global environment. 1. Pursue product development and technical innovation to conserve and restore the global environment To protect the Earth from global warming, to protect the ozone layer, and to conserve energy, we will develop our products and technology from the viewpoint of protecting and restoring the global environment. 2. Using resources and energy effectively Daikin Europe Group wants to minimize the impact of its activities towards the environment. We will consider the scarceness of resources and energy, and we will use these effectively by conserving energy, reducing waste, and promoting recycling in all our activities. 3. Disclosure of environmental information We will honestly and fairly disclose information on our environmental performance through our Environmental Report and other initiatives. 4. Individual consciousness-raising Each and every one of us is encouraged to promote environmentally conscious actions, to deepen his or her knowledge of environmental issues and strive at work and at home to reduce environmental impact and conserve biodiversity. 17
8. Ensuring the safety of our operations We will ensure the safety of operations, carefully implement activities to ensure health and safety in our workplaces, and increase the confidence of the people in our community. 1. Establish and implement internal policies to ensure safe operations Daikin Europe Group is committed to safety in the workplace and has established several safety policies. These policies are continually refined in response to experience and past failures. It is therefore critical that we respect these policies in the interest of safety. 2. Taking steps to prevent accidents and disasters A feeling that an accident or disaster might occur or is about to happen often precedes the actual occurrence of an accident or disaster. Therefore, we will report such feelings to management. In addition, we will check our workplaces daily to detect potential causes of accidents in order to implement further accident prevention measures. 3. Taking appropriate action immediately after the occurrence of an accident or disaster Should an accident or disaster occur, we will take appropriate action to help our colleagues and to prevent the spread of the accident or disaster. In addition, we will immediately take measures to prevent a reoccurrence. 4. Ensuring workplace health We will ensure the health conditions of our workplaces, thus contributing to a good working environment. 18
9. Cultivating a dynamic workplace that fosters pride and enthusiasm in each employee We will respect each other, observe both letter and spirit of allapplicable labour laws and regulations of each country in which we operate, and strive to create a workplace that is safe and comfortable to work. We shall accept diverse values and raise the individuality and strengths of each of our employees to build the collective strength of our organisation. 1. Cultivate our work environment Human rights Daikin Europe Group will respect the human rights, as recognized in the Universal Declaration of Human Rights, of each and every person. Forced labour, such as forced prison labour and bonded labour, is illegal and will not be used in any form. We will under no circumstances allow the labour of underage employees, i.e. minors who do not meet the minimum age requirements as regulated by the laws and regulations of each respective country and region (child labour). Mutual respect Daikin Europe Group values each of its employees, understanding that initiative and dedication are the core components of our success. Therefore, we will value and respect the contributions of our colleagues. Treating each other with dignity and respect is the foundation of good business conduct. Open communication We will share among our colleagues any information that can help to better realize our common objectives in an open and proactive manner. Diversity We are committed to diversity within our workforce. Diversity of people and ideas will provide Daikin Europe Group with the energy, skills and resources to succeed. We believe diverse companies will compete more successfully in today’s world economy. Non-discrimination We will not discriminate against any colleague or person with whom we do business, on the basis of factors such as age, race, colour, ethnicity, religion, gender, sexual orientation, national origin, disability or other. Workplace harassment and violence We will avoid any actions or words that might be interpreted as harassment or a threat of violence. 19
2. Privacy protection We will respect and safeguard each other’s privacy. In particular, we will not disclose personal information regarding our colleagues without prior approval. 3. Instilling pride in all Daikin Europe Group employees Before taking any action, we will be aware of our social responsibility to colleagues. We will take into account our internal work policies as well as other policies and will act honestly and faithfully. Moreover, we will maintain internal order and public morals, and we will work diligently and with sincerity. We will strive as a team to realise our company’s objectives. The success we achieve together will instil pride in all Daikin Europe Group employees and partners 20
10. Protecting corporate assets We will carefully protect all assets of our company and will properly manage these assets to ensure their effective use. 1. Protection and use of corporate assets We are each entrusted with corporate assets, and honouring that trust is a basic responsibility to each other and to Daikin Europe Group. We must protect corporate assets from loss, damage, misuse and theft. Our assets may be used only for our business purposes, unless specifically authorised otherwise by management. 2. Managing corporate assets properly We will manage our corporate assets with due care. In addition, we will avoid speculative trading. 21
11. Practising moderation in entertainment and gift exchanges When entertaining or exchanging gifts with people related to our business, we will seek to be moderate and act within the acceptable range of social norms. 1. Practicing moderation in entertainment, gift exchanges and invitations with business partners When entertaining or exchanging gifts with customers or business partners, we will exercise moderation and act within the acceptable range of social norms. 2. We will maintain sound and transparent relationships with the government, municipal offices and the like We will exercise moderation when entertaining, exchanging gifts or inviting public officials and the like. We shall never entertain, provide gifts or invite public officials and the like, at home or abroad, that violate applicable laws and regulations in each country and region. 3. Considering consequences Before exchanging gifts or making a donation or contribution, we will thoroughly study and consider the possible consequences. 22
12. Maintaining a firm attitude toward illegal, antisocial and unethical behaviour As Daikin Europe group, we will take a firm and uncompromising approach to groups and organisations that threaten the order and safety of civil society (antisocial). Moreover, we will strive for harmony in our relations with the community. We shall be aware and proud of our conduct and strive to be decent, humble and good corporate citizens trusted by society. 1. We will not act illegally or antisocially We will not commit any illegal or antisocial acts and we will not allow any other person to commit such acts. As a principle, we will not deal with any antisocial group or organization, regardless of the purpose or legitimacy of the dealings. 2. We will maintain a firm and critical attitude toward unethical behaviour We will not tolerate unethical behaviour of any kind. Therefore, if we experience this kind of behaviour, we will report it to our superior or any other person who can take appropriate action to prevent, avoid or correct it. 3. We will maintain a good relationship with the community As Daikin Europe Group we aim to be a good corporate citizen, and we will maintain good relations with local, regional and national communities. We shall participate in social contribution activities focusing on environmental preservation, education and coexistence in local communities. 23
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Daikin’s unique position as a manufacturer of air conditioning equipment, compressors and refrigerants has led to its close involvement in environmental issues. For several years Daikin has had the intention to become a leader in the provision of products that have limited impact on the environment. This challenge demands the eco design and development of a wide range of products and an energy management system, resulting in energy conservation and a reduction of waste. Daikin Europe N.V. Naamloze Vennootschap Zandvoordestraat 300 · 8400 Oostende · Belgium · www.daikin.eu · BE 0412 120 336 · RPR Oostende (Publisher) The present publication is drawn up by way of information only and does not FSC constitute an offer binding upon Daikin Europe N.V. Daikin Europe N.V. has compiled the content of this publication to the best of its knowledge. No express or implied warranty is given for the completeness, accuracy, reliability or fitness for particular purpose of its content and the products and services presented ECPEN19 - 603 10/18 therein. Specifications are subject to change without prior notice. Daikin Europe N.V. explicitly rejects any liability for any direct or indirect damage, in the broadest sense, arising from or related to the use and/or interpretation of this publication. All content is copyrighted by Daikin Europe N.V. Printed on non-chlorinated paper.
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