Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group

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Q4 2019 Investor
Presentation
Santander Consumer Bank
Nordic Group

February 2020
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
Index

1. SCB Nordic Overview 2019

2. Financials 2019

3. Capital and Funding 2019

4. Appendix: Santander Group

5. Appendix: Santander Consumer Finance

                                          2
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
SCB Nordic
Overview 2019

                01
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
Who we are
                                                               Santander Consumer Bank AS is a Nordic bank with more
                                                               than 1,400 colleagues in Sweden, Norway, Denmark and
                                                               Finland, with a long history in the Nordics, and with global
                                                               strength through being a part of Banco Santander.

We are one of the largest Nordic banks providing loans and
credits, credit cards, deposits and insurance to private and
business customers. We work with the best people in an
engaged, challenging and passionate organization, which
provides great opportunities for professional growth.

                                                                                                                              4
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
Regulated in Norway, owned by Banco Santander

                                                              Santander Consumer        SCB AS is
                                                                   Bank AS              regulated
                                                                                          by the
                                                                 Fitch/Moody’s          Norwegian
                                                                     A-/A3                 FSA

                       Santander
     Banco
                       Consumer
 Santander S.A.
                      Finance S.A.
 Fitch/Moody’s/S&P
       A-/A2/A       Fitch/Moody’s/S&P
                           A-/A2/A-

                                         Santander Consumer    Santander Consumer   Santander Consumer
                                            Bank Denmark         Finance Finland       Bank Sweden
                                              (Branch)             (Subsidiary)          (Branch)

                                                                                                         5
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
Key Figures
2019 (vs. 2018)

                        Gross
                                                                         Core Capital                 Total                    Profit Before
                        Outstanding
                                                                         CET11                        Deposit                  Tax
                        Loans

       165.3                   (+2%)                          18.1         (+2.4)       65.5           (+20%)       3,611            (-13%)
       NOK Billion                                            Per cent                  NOK Billion                 NOK Million

                        People2                                          Customers                 Net Interest                Partners
                                                                                                   Income Ratio3

                                                                                                                   5,060          +5,600
         1,484                  (-51)                         1.60         (+3.0%)      4.4            (-0.2)      Merchants      Car Dealers
         Employees                                            Million                   per cent

Source: SCB Group 2019 Annual Report and Management Figures
1) Adjusted for IFRS9 transitional rules
2) Headcount includes permanent and temporary employees
3) NII Ratio = Net Interest Income (annualized) / ANEA

                                                                                                                                                6
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
Loan growth in the Nordics

                                                                                                 CAGR1
                                                                                                  15%
                                                                                                                                                                               143,615
                                                                                                                                                                           165 331
                                                                                                                                            162 8022                            (mNOK)
                                                                                                                      2                          124,625
                                                                                                                                               mNOK
                                                                                                              147 970
                                                                                                                  116,297                              (mNOK)
                                                                                                                                                                              mNOK
                                                                                                                 mNOK
                                                                                                                    (mNOK)
                                                                                127 852
                                                  118 991                          mNOK
                                                    mNOK                                83,322
                                                                                         (mNOK)
                                                         71,891
                    83 322
                       59,575
                                                          (mNOK)
                      mNOK
                        (mNOK)

                       2014                          2015                           2016                          2017                           2018                          2019
Source: SCB Annual Reports 2014 – 2019
1) Compound Annual Growth Rate 2014 – 2019
2) SCB Group has reclassified Consignment from the financial statement line “Consignment” to “Loans to customers” in 2018. Comparison figures are changed similarly. As of December 31 2018 the Consignment
portfolio constitute NOK 4.2 billion of the financial statement line “Loans to customers”. Please see principle 6) on page 57 in the 2018 Annual Report for further details.

                                                                                                                                                                                                              7
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
Solid profitability

                                                                                                           CAGR1
                                                                                                            22%

                                                                                                                              3 995     2                      4 1342
                                                                                                                                                                mNOK
                                                                                                                               mNOK                                                              3 611
                                                                                             3 250                                                                                               mNOK
                                                                                              mNOK

                                                            1 942
                                                            mNOK
                           1 321
                           mNOK

                            2014                              2015                             2016                             2017                             2018                              2019
Source: SCB Annual Reports 2014 – 2019
1) Compound Annual Growth Rate 2014 – 2019
2) The Group reclassified issued AT1 capital of NOK 2.25 billion from liabilities to equity in 2017. Interest expenses for 2017 of NOK 169 million are consequently presented in equity instead of profit and loss,
with related tax impact presented as part of other equity. Comparison figures are changed similarly. Please see principle 6) on page 40 in the 2017 Annual Report for further details.

                                                                                                                                                                                                                      8
Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
2019 | SCB Group overview
Portfolio and results by region

                                                 % of Gross Outstanding Loans        Norway                  Finland
     Nordic
   2019 Result                                                                        47.9 Bn   Auto
                                                                                                Loans        32.1 Bn   Auto
                                                                                                                       Loans

                                                                                                Unsecured              Unsecured
                                                                                      10.3 Bn   Loans         3.7 Bn   Loans
       165.3 Bn                                                            22%
                                                                                     1,571 MM   Profit
                                                                                                             519 MM    Profit
     Gross Outstanding                                35%                  Finland              Before Tax             Before Tax
                                                      Norway

                                                                                     Denmark                 Sweden
      3,611 MM
      Profit Before Tax                                                                         Auto                   Auto
                                                                                      25.8 Bn   Loans        23.3 Bn   Loans

                                                                23%                    7.0 Bn   Unsecured
                                                                                                             15.2 Bn   Unsecured
                                                                                                                       Loans
                                                                Sweden                          Loans

                                                 20%                                  929 MM    Profit
                                                                                                             592 MM    Profit
                                                                                                                       Before Tax
                                                 Denmark                                        Before Tax

Source: SCB Group 2019 Annual Report (All figures in NOK)

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Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
History

  ELCON Finance                                Bankia Bank acquired
                                                  (credit cards)
A leading Norwegian                                                                                                                                                                                    Forso Nordic AB
   company within                               ELCON Finance
                                                                                              GE Finland acquired                                                                                   SCB agrees to acquire the
 equipment leasing,                            becomes Santander
                                                                                                 (auto finance,                                Deposits launched in                                captive finance operation of
 factoring and auto                                Consumer                                                                                                                                                               1
                                                                                               consumer loans)                                   Denmark (2014)                                       Ford in the Nordics
      financing                                  Bank AS (SCB)

    1963                                           2005                                          2009                                              2015                                                  2019

                          2004                                        2006/07                                       2012/13                                                     2017
                                                                       Launch consumer                              Consumer loans in            SCB merges with              Solidified position in
                     Santander Consumer
                                                                         loans Norway                               Sweden (2012) and            GE Money Bank               sales finance with the
                     Finance S.A. acquires
                                                                                                                     Denmark (2013)                                              onboarding of
                        ELCON Finance                                   Skandiabanken                                                               SCB becomes
                                                                                                                    Deposits launched in           leader within car          Elkjøp/Elgiganten,
                            Company                                   Bilfinans acquired in
                                                                            Denmark                                 Norway and Sweden                 finance and              Power and Media
                        demerges and auto
                                                                          (auto finance)                                  (2013)                 unsecured loans in                   Markt
                      finance is retained in
                                                                                                                                                  the Nordic region
                      Norway and Sweden                            Start up auto finance in
                                                                           Finland

Source: SCB Group 2019 Annual Report
1) Forso Nordic AB, the captive finance operation of Ford Motor Company in the Nordics, have agreed to an acquisition by Santander Consumer Bank AS. Part of the transaction is a long-term agreement on retail and wholesale
finance to Ford dealers under the Ford brand. The transaction is subject to regulatory approval.

                                                                                                                                                                                                                                  10
Executive Committee

 Anders                           Knut Øvernes                   Tina Krogsrud Fjeld                       Michael
 Bruun-Olsen                      MD Norway
                                                                 IT & Ops                                  Hvidsten
                                  Commercial B2B
 CFO                                                             Director                                  CEO
                                  Knut has held various
 Anders has held several          business management            Tina has vast experience within           Michael started in GE
 senior positions within          positions in GE Money          commercial, business development,         (first in GE Capital,
 banking institutions like DNB,   Bank and Santander             compliance, group strategy and Non        later in GE Money
 Eksportfinans and                since he started in 1996.      Financial Risk. She joined Santander in   Bank) in 2000, where
 Handelsbanken. He joined                                        2019.                                     he held various key
 Santander in 2011.                                                                                        position within risk
                                                                                                           management. He
                                                                                                           joined Santander in
                                                                                                           2005 as Nordic Chief
                                                                                                           Risk Officer, and was
 Peter Sjöberg                    Martin Brage                  Andres Diez                                appointed Nordic CEO
                                                                                                           in 2012.
 MD Finland                       MD Sweden                     Chief Risk Officer
 Strategy and M&A                 Commercial B2C                Andres has held
                                  Martin joined GE in 1999.     different leadership
 Peter has 20 years                                             positions within Risk
 experience from banking          With his long and extensive
                                  experience within the         and Credit. Joined
 and financial services. He                                     Santander in 2007.
 has held several leadership      financial sector and
 positions in SCB. Joined         Santander, he has built up
 Santander in 2010.               years of experience within
                                  auto and unsecured.

                                                                                                                                   11
Responsible Banking Strategy
Creation of a holistic bank culture centered on responsible banking principles

       Internal environment                                         Inclusive and sustainable growth

             Ensuring we have the right culture, skills,                  Supporting to create new jobs and helping
            governance, digital and business practices                  people access finance, supporting the financing
                                                                           of the low carbon economy and fostering
                                                                                    sustainable consumption
               Strong corporate culture

                Talented and motivated team

                Responsible business practices

                Risk focus                                                       INCLUSIVE          SUSTAINABLE
                                                                                  GROWTH              GROWTH
                Stakeholder value

                Responsible procurement

                                                                                                                          12
Pursuing active contribution to the UN SDGs
Overview of other highly relevant SDGs for SCB AS:

             GOAL 3: Ensure healthy lives and promote well-being for all                      GOAL 7: Ensure access to affordable, reliable, sustainable and
             •   Across the Nordics, SCB AS encourages a broad base of people to              modern energy
                 physical activity:
                                                                                              •   We engage in collaborations to innovate new and more environmental
             •   Partnering “Team Rynkeby”, a charity cycling team that raise money               friendly mobility solutions, and we add the commercial strength to bring
                 for children with critical illnesses                                             them to the market
             •   Engaging employees in “Kræftens Bekæmpelse”, the Danish Cancer               •   In 2013 Santander pioneered the All-in-One product suite in Finland,
                 Society                                                                          speeding up renewal of one of the oldest car parks in Europe
             •   Supporting the Football Association to make “3v3” kid’s soccer
                                                                                              •   We developed the IT solution to enable online sales of the all electric
                 tournaments – an inclusive sports variety where every team member is
                                                                                                  Nissan Leaf - helping it to be last year's single most sold car model in
                 part of the active play and gets equal playing time
                                                                                                  Norway
             •   Promoting health and well-being initiatives internally

             GOAL 4: Ensure inclusive and equitable quality education and                         GOAL 13: Take action to combat climate change and its
             promote lifelong learning opportunities for all                                      impacts by regulating emissions and promoting
                                                                                                  developments in renewable energy
             •   SCB AS is a Gold partner supporting “Right To Play”, an organization
                 that protects, educates and empowers children to rise above adversity            •   In 2018, SCB AS partnered with CHOOOSE, a global leader in
                 using the power of play                                                              retiring carbon credits and a platform for climate action, battling the
                                                                                                      issue of emissions from big polluters
             •   Right To Play focus in five key areas: quality education, gender equality,
                 health & well being, child protection and peaceful communities                   •   SCB has been certified as “Miljøfyrtårn” since 2009, meaning that
                                                                                                      we are compliant with all requirements regarding health, environment
             •   The partnership with Right To Play for us means something more than
                                                                                                      and safety, procurement, transportation, waste handling and energy
                 contributing financially. We actively participate involving employees and
                                                                                                      consumption
                 partners contributing
                                                                                                  •   We educate employees on sustainability

       Through its general business activity and its community work, SCB AS directly contributes to the achievement of UN SDG 3, 4, 7, 13

                                                                                                                                                                                13
Products

     Auto & Leisure                   Unsecured                       Deposits                     Insurance
 Loans and financial services      Loans, credit cards and     Saving products with high     Insurance products related
     provided to private            sales finance services     interest rates provided to   to payment protection, auto,
  customers, SMEs and car       offered to private customers       private customers        health and travel, offered to
           dealers                                                                               private customers

                                                                                                                            14
Gross outstanding loans and distribution by product
Total Auto and Unsecured

                                               Credit Card

                                               4%
                 Consumer
                 Loan

                 18%
                                               Total
                                               Unsecured
                                               22%
                                                                   Auto Private
                                                                   Persons
      Non Std. Auto

      8%
                                                      Total Auto
                                                            78%
                                                                   60%

                  Auto SME

                  10%
Source: SCB Group 2019 Annual Report and Management Figures

                                                                                  15
Auto market share and products
     Position and market share in the Nordics¹

              #1
             24%                                                                  #1
           market share
                                                                                 30%
                                                                               market share

                                                                                               Auto Loans & Hire                 Auto Leasing           Stock & Demo
                                                                                                   Purchase                                               Financing
                                                                                              Customers                      Customers              Customers

           #1                                                  #4                              Private Customers             Private Customers     Inventory financing for
                                                                                                                                                      dealers
                                                                                               Business Customers            Business Customers
          18%                                                  9%
                                                            market share
        market share
                                                                                              Distribution                   Distribution           Distribution
 Source: Based on internal calculations by SCB                                                 Online direct distribution    Dealers direct        New cars: Importer
  Norway: Data from Finansieringsselskapenes Forening as per YTD Q4 2019                                                                             agreements
                                                                                               Indirect distribution with    SME direct
  Finland: Data from Finnish Transportation Safety Agency (Trafi) as per YTD Q4 2019
                                                                                                dealers and importers                                Used Cars: Direct to
  Denmark: Data from Finans og Leasing as per YTD Q4 2019                                                                                            dealers
  Sweden: Data from Finansbolagens Förening as YTD Q4 2019                                    Cross sale

                                                                                                                                                                                16
Responding to mobility trends through digital strategy

             SHFT                                  All In-1                          eCOMMERCE
A subscription marketplace for cars,    Platorm to enable bundling of 3rd       Quotation and checkout service
   powered by Santander. Cars          party services in one invoice to the   connected to OEMs, dealerships and
  provided by partner dealerships                   customer                             marketplaces

                                                                                                                   17
Ford credit acquisition

 During 2019, the Group continued to develop its commercial footprint in the Nordic region, through the acquisition of Forso Nordic AB (“Ford Credit”). The agreement will allow
 SCB to offer financial services to Ford dealers and customers, and will secure and strengthen the Bank’s position as the market leader within auto financing in the Nordic region.
 The acquisition is subject to regulatory approval and is expected to come into effect in Q1 2020.

                                Transaction highlights                                                                  Forso Nordic summary
     The transaction represents an exclusive long term strategic partnership                   Ford Credit is headquartered in Sweden, Gothenburg, with a subsidiary in Finland
      agreement and presents SCB with new opportunities through extended service                 and branches in Norway and Denmark.
      offering for our customers and provides a major growth opportunity for our                The total outstanding portfolio, consisting of auto loans and leasing contracts, is
      company across the region.                                                                 approximately EUR 1,300 MM, which is 8% of the total balance of The Group.
     By establishing a closer relationship to the manufacturers SCB aims to position           The acquisition will be fully financed through an intra group loan from the parent
      itself as a strategic partner going forward                                                company of Santander Consumer Bank AS.

Source: SCB Group 2019 Annual Report and Management Figures

                                                                                                                                                                                       18
Unsecured products and portfolio
                                                                               Distribution of Unsecured portfolio¹

                                                                                  29%
                                                                                 10.3 Bn                              10%
                                                                                                                      3.7 Bn

     Direct loans                      Sales finance     Credit cards

         Distribution                    Distribution       Distribution
             Online
            Agents
                                           Online
                                           Stores
                                                               Online
                                                               Stores
                                                                               19%                         42%
          Cross sale                      Cross sale         Cross sale        7.0 Bn                     15.2 Bn
                                                        Portfolio Management

Source: SCB Group 2019 Annual Report
1) Gross outstanding loans

                                                                                                                               19
Partnerships are a key success factor

 +5,600 car dealers

 5,060 merchants

 37 brokers

 22 brands

                                        20
Financials

             02
2019 | Santander Group key figures

 Santander Group                                                                            Santander Consumer Finance Subgroup

              Total assets     1.52 (€ trillion)                                                 Loans   116 (€ billion)

              Profit After Tax     8,252 (€ million)                                             Profit After Tax   1,470 (€ million)

              Customers     145 (million)                                                        Customers   20 (million)

              Headcount      196,419                                                             Headcount   15,364

              Branches globally      11,952                                                      European countries   15
Source: Banco Santander and Santander Consumer Finance Q4 2019 Institutional Presentation

                                                                                                                                        22
Stable financial performance
Normalised KPI’s as a results of higher growth in the Auto portfolio

                Return on Assets1                                             Net Interest Income Ratio2                     Cost / Income Ratio3
                            Per cent                                                       Per cent                                   Per cent

                                   3.0                                                   5.3                                  50
                         2.7                  2.8                                                4.9
                                                                                  4.7                   4.6           44                           44
                                                                           4.4                                 4.4                                        42
                                                        2.2                                                                          38      40

    1.7       1.8

   2014      2015       2016      2017       2018      2019                2014   2015   2016    2017   2018   2019   2014    2015   2016   2017   2018   2019

Source: SCB Annual Reports 2014 – 2019
1) ROA = PBT (annualized) / ANEA
2) NII Ratio = Net Interest Income (annualized) / ANEA
3) Cost/Income Ratio = OPEX / Gross Margin (OPEX: Total Operating Costs)

                                                                                                                                                                 23
Group Income Statement summary
NOK million                                          2019     2018    Δ 19/18

Interest income and similar income                  8 596    8 158       438
                                                                                Key changes year-on-year
Interest expenses and similar expenses              -1 422   -1 239      -183      Net Interest Income: Increase in interest income as a result of
                                                                                    higher lending volumes, albeit slightly offset by higher cost of
Net interest income                                 7 174    6 919       255
                                                                                    funding due to higher market rates. Negative overall effect on net
Commissions and fees                                  366      429        -63       interest income from lower lending margins, as the product
                                                                                    portfolio mix is shifting more towards auto financing which carries
Other product and funding related income and cost      56       35        21
                                                                                    a lower yield
Gross margin                                        7 595    7 384       211
                                                                                   Commissions and fees: Decrease driven partly by lower
Salaries and personnel expenses                     -1 274   -1 538      264
                                                                                    insurance sales due to the introduction of IDD in Denmark, but
Administrative expenses                             -1 647   -1 545      -102       also a slowdown in new business for Auto in Norway
Depreciations and amortisation                       -257     -162        -95
                                                                                   Other income and costs: Decrease caused largely by reduced
Net operating income                                4 418    4 139       279        loss allowance on off-balance exposures

Other incomes and costs                                13     -189       202
                                                                                   Total losses: Lower recoveries on portfolio sale, resulting in
Total losses on loans, guarantees etc.               -820      184      -1004       decrease compared to 2018. During Q2 portfolios of non-
                                                                                    performing and written-off loans were sold, resulting in a net gain
Profit before tax                                   3 611    4 134       -523
                                                                                    of approximately NOK 875 million
Income tax                                           -742     -995       253

Profit after tax                                    2 869    3 139       -270

Source: SCB Group 2019 Annual Report

                                                                                                                                                          24
Group Balance Sheet summary
NOK million                                2019      2018    Δ 19/18
                                                                       Key changes year-to-date
Deposits with external institutions        4 034     3 047      987
                                                                          Deposits with external institutions: Increase in the reverse repo and
Loans to customers (net)                 161 392   159 284     2 108       cash placement as a result of deposit growth

Other financial assets                    11 604    10 453     1 151
                                                                          Loans to customers: Sweden, Denmark and Finland showing growth
                                                                           in local currency, but slightly offset consolidated due to stronger NOK
Other assets                               3 911     3 324      587        compared to Q4 2018. Overall growth is driven by good market
                                                                           conditions with sharper focus on financing as a tool to improve car
Total assets                             180 941   176 108     4 833       sales and customer loyalty

Debt to credit institutions               30 174    40 253   -10 079      Other financial assets: Increased liquidity portfolio in preparation for
                                                                           larger funding maturities during Q1 2020
Deposits from customers                   65 484    54 645   10 839
                                                                          Debt to credit institutions: Reduced levels of short-term intragroup
Debt established by issuing securities    53 403    52 929      474
                                                                           funding owing to deposits balance growth, reflecting our self-funding
                                                                           strategy
Other liabilities                          4 368     3 213     1 155
                                                                          Deposits from customers: Particularly strong growth in Norway and
                                                                           Sweden following increased deposit interest rates
Subordinated loan capital                  2 421     1 731      690
                                                                          Debt established by issuing securities: Increased due to net
Total equity                              25 090    23 336     1 754
                                                                           issuance of securities, particularly the EUR 799.2 MM KIMI 8
Total liabilities and equity             180 941   176 108     4 833       transaction

Source: SCB Group 2019 Annual Report

                                                                                                                                                      25
Credit Risk Performance
Risk Portfolio - Total (mNOK)                              2016                           2017                           2018                          2019

Current                                                118 837       92.7 %           136 821       92.2 %            150 284      92.5 %          152 639       91.8 %          NPL ratio1
5-30 dpd                                                  5 451       4.2 %              6 806       4.6 %               7 258       4.5 %            7 090       4.3 %
                                                                                                                                                                                                                                           2.60
31-60 dpd                                                 1 041       0.8 %              1 329       0.9 %               1 218       0.7 %            1 495       0.9 %
                                                                                                                                                                                                     2.05     2.01      1.96     2.03
61-90 dpd                                                   393       0.3 %                 510      0.3 %                 462       0.3 %              672       0.4 %
                                                                                                                                                                                  1.61     1.48
NPL                                                       2 577       2.0 %              2 912       2.0 %               3 320       2.0 %            4 320       2.6 %
Total                                                  128 299 100.0 %                148 378 100.0 %                 162 541 100.0 %              166 217 100.0 %
Risk Portfolio - Secured (mNOK)                            2016                           2017                           2018                          2019

Current                                                 91 510       94.3 %           106 859       93.9 %            119 752      93.9 %          121 727       93.6 %          2013      2014     2015      2016     2017      2018     2019
5-30 dpd                                                  3 720       3.8 %              4 787       4.2 %               5 389       4.2 %            5 311       4.1 %
31-60 dpd                                                   615       0.6 %                 753      0.7 %                 691       0.5 %              917       0.7 %
61-90 dpd                                                   170       0.2 %                 231      0.2 %                 226       0.2 %              365       0.3 %
NPL                                                       1 052       1.1 %              1 211       1.1 %               1 435       1.1 %            1 710       1.3 %
                                                                                                                                                                                 Coverage ratio2
Total                                                   97 067 100.0 %                113 841 100.0 %                 127 492 100.0 %              130 029 100.0 %

Risk Portfolio - Unsecured (mNOK)                          2016                           2017                          20183                         20193                                126.9
                                                                                                                                                                                                    107.7 113.6                  109.7
                                                                                                                                                                                  98.6                                  96.9                93.5
Current                                                 27 327       87.5 %             29 963      86.8 %             30 532      87.1 %           30 912       85.4 %
5-30 dpd                                                  1 731       5.5 %              2 019       5.8 %               1 869       5.3 %            1 780       4.9 %
31-60 dpd                                                   426       1.4 %                 576      1.7 %                 526       1.5 %              578       1.6 %
61-90 dpd                                                   224       0.7 %                 279      0.8 %                 237       0.7 %              308       0.9 %
NPL                                                       1 525       4.9 %              1 700       4.9 %               1 885       5.4 %            2 610       7.2 %
                                                                                                                                                                                  2013      2014     2015      2016     2017      2018     2019
Total                                                   31 233 100.0 %                  34 537 100.0 %                 35 049 100.0 %               36 188 100.0 %
Source: SCB Group Risk Department
1) NPL ratio = Non-performing loans / Gross loans
2) Coverage Ratio = Loan Loss Reserves (Write Downs) / NPL
3) The increases in NPL ratio for unsecured is mainly due to the change in write-off policy in Sweden, Denmark and Finland during Oct 2018 and Norway in July 2019. The policy extends the time before contracts get written off from 180 to 720
days past due

                                                                                                                                                                                                                                                   26
Capital and
Funding

              03
Strict capital requirements in Norway
Ensuring strong capitalization of the bank

                                                                                               Capital requirements in Norway
                Group CET1-ratio requirement from Dec-2019
                                                                                               Strict requirements in Norway with higher Pillar 2
                                                       Pillar 2 Guidance 1%                     and countercyclical buffer requirements.
                                 4.3%
                      Pillar 2 CET1-requirement      Pillar 2 Requirement 3.3%
                                                                                  ~4.3%        Pillar 2 requirement for SCB Group was set to
                                                                                                3.3% by the Norwegian FSA. In addition, a Pillar 2
                                                                                                Guidance of 1.0% was introduced. Both are
                                                    Countercyclical buffer 1.6%
                                                                                                applicable from 31.12.2019.

                                                      Systemic risk buffer 3%                  During 2020, the Countercyclical buffer
  ~15.9%                                                                                        requirement for SCB Group will increase to
                                                                                                ~ 1.84%. Denmark will increase with 100bps, from
                                ~11.6%
                                                     Conservation buffer 2.5%     ~11.6%        1% to 2%. Norway, Sweden and Finland will
                      Pillar 1 CET1-requirement
                                                                                                maintain their Countercyclical buffer at 2.5%, 2.5%
                                                                                                and 0%, respectively.
                                                  Minimum CET1 requirement 4.5%
                                                                                               Systemic risk buffer expected to reduce capital
                                                                                                requirements from Dec-2020 with ~1.48% as it will
                                                                                                enable banks to use the system risk buffer in the
                                                                                                jurisdiction where it operates.

Source: SCB Group 2019 Annual Report

                                                                                                                                                      28
Strong Capital Position
CET1 ratio of 18.1%

                                 Capital ratios evolution SCB Group (%)                                                       2019 Capital developments
                                                                                                                              • SCB Group is using the transitional rules for
                                                                                                                                IFRS9 capital impact when calculating capital
                                                                                                                22,0            ratios
                                                                                                         20,0
                                                 19,1                             19,0
                   18,7
                                                                                                  18,1                        • SCB Group had a CET1-ratio of 18.1% per
            17,4                          17,5                            17,6
                                                                                                                                financial year-end using transitional rules for
                                   15,5                           15,7
     15,1                                                                                                                       IFRS9. The CET1-ratio is 219bps higher than
                                                                                                                       13,1     the regulatory requirement
                          11,5                            12,0                           12,0

                                                                                                                              • SCB Group improved its strong Leverage Ratio
                                                                                                                                to 13.1%

                                                                                                                              • In December 2019, SCB Group issued two new
                                                                                                                                Subordinated loans of SEK 750 million each

                                                                                                                              • No dividend payment to the parent in 2020 due
               2016                            2017                         2018                           2019                 to capital planning for the Forso Nordic AB
                                       CET 1          Tier 1     Tier 2          Leverage ratio                                 acquisition

Source: SCB Group 2019 Annual Report

                                                                                                                                                                                  29
Self-funding is a strategic focus
Three pillars approach provides funding flexibility

    Funding Composition1                                                                                       In Norway deposits are guaranteed up to NOK 2
                                                                                                                million
    NOK billion
                                                     37,5 Bn                                   Deposits        In EU countries the guarantee is up to EUR 100,000
                                                       25 %                                                    NOK 65.5 billion in total deposits across Norway,
        Unsecured Bonds                                                                                         Sweden and Denmark
        Deposits                                                            65,5 Bn
        Securitization                    30,0 Bn                            44 %
                                             20 %                                                              NOK 8,091 billion outstanding in the bond market
        Parent Funding
                                                                                                                including NOK 750 million in Commercial Paper

                                                         15,9 Bn                                               SEK 8,425 billion outstanding in the bond market
                                                              11 %                                              including SEK 1,320 million in Commercial Paper
                                                                                              Unsecured        Green bond framework published in Dec’19

                                                                                                               DKK 1,250 million outstanding in the bond market

    Self-funding ratio                                                                                         EUR 2,000 million outstanding from four benchmark
                                                                     77%      73%     80%                       transactions
                                     62%        70%       70%
                          50%
   22%         28%
                                                                                                               6 outstanding transactions across Nordics
                                                                                             Securitization
                                                                                                               Represents a low-cost and stable funding source
    2011       2012       2013       2014       2015      2016       2017     2018    2019

Source: SCB Group 2019 Annual Report
1) Outstanding amounts/transactions as per Q4 2019

                                                                                                                                                                     30
Deposits at a glance
Consolidated total balance: NOK 65.5 billion

                            Deposit balance development                                                          Distribution of Deposit portfolio and products
                                                 NOK billion

                                                                                           26.5

                                                                                                                                   41%
                                                                     22.1                                                       of total balance
                                               20.9
                                                                                                  19.8
                                                                                                         19.2             Savings account
                          18.6
                                                                                   17.2                                                                             N/A
    14.9 14.4                                         15.4                  15.4
                                                             14.3
                                 11.9
                                        10.5

                 8.0

                                                                                                                         29%                                30%
                                                                                                                       of total balance                   of total balance
                                                                                                                 Savings account                   Savings account
          2015                   2016                 2017                  2018                  2019           Notification product              Notification product
                                                                                                                 Term deposits
                                   Norway          Sweden            Denmark

Source: SCB Group 2019 Annual Report
Deposit guarantees: Norway NOK 2 million | Sweden EUR 100,000 | Denmark EUR 100,000 equivalent

                                                                                                                                                                             31
SCB AS Green Bond Framework
Defining an ambitious Framework, in line with best practices and standards
Rationale for issuing Green Bond                                         SCB AS Green Bond Framework description

 SCB AS intends to:                                                                          Financing and / or refinancing of new and existing retail
                                                                              Use of
  Align its sustainability strategy to its funding strategy                 Proceeds
                                                                                              loan and lease contracts for electric passenger vehicles
  Contribute to the development of a sustainable financial market,                           (EVs only)
   while playing a role in the transition to a low carbon economy
                                                                              Project
  Contribute to the achievement of the UN SDGs                                              In accordance with the Eligibility Criteria and carried out
                                                                           Evaluation and
                                                                                              by the Green Bond Working Group (‘GBWG’)
  Diversify the investor base targeting SRI and dark green                  Selection
   investors, while fostering the relationship with existing investors
                                                                           Management of     Green Bonds net proceeds managed in a portfolio
                                                                             proceeds         approach
Following best practice and latest market developments
                                                                                             Allocation reporting annually until full allocation
 SCB AS Green Bond Framework:
                                                                             Reporting       Pre-issuance impact reporting. Impact calculation by
  Is in line with the ICMA Green Bond Principles 2018                                        expert consultant Multiconsult
  Follows the recommendations of draft EU Taxonomy and of CBI
   Low Carbon Transport Standards                                                            SPO by Sustainalytics and CBI Certification for the
                                                                              External
  Will be updated to reflect emerging good practices, such as the            Review
                                                                                              upcoming transaction
   EU Green Bond Standard                                                                    Auditor limited assurance report on the allocation report

 SCB AS Green Bond Framework is aligned with ICMA GBP 2018 and Eligibility Criteria comply with the recommendation of the draft Technical Expert
                                                 Group (TEG) report on the EU Taxonomy

                                                                                                                                                            32
Unsecured Senior & Commercial Paper Funding
2019 summary

                                                        Senior Unsecured                               Commercial Paper

          2019                            NOK             SEK             EUR            DKK            NOK              SEK
 New Issuances Volume                   2,300 million   2,355 million   1,000 million   750 million    1,150 million   3,962 million

 New Issuances #                             3               2               2              1               6               30

 Taps #                                      1               4                -              -              -               4

 Maturities                             3,760 million   1,450 million   1,000 million        -         1,300 million   3,517 million

 Outstanding Volume¹                    7,341 million   7,105 million   2,000 million   1250 million    750 million    1,320 million

 Outstanding bonds #                         9               10              4              2               4               11

 Format                                    FRN              FRN             FXD            FRN          FXD/FRN            FXD

 Issued Tenor                            3 – 5 year      3 – 5,5 year     3 – 5 year      3 year       4 – 6 months    3 – 6 months

Source: Bloomberg
1) Outstanding amounts as per Q4 2019

                                                                                                                                       33
Unsecured Funding
Maturity profile Q4 2019 – 2024 for Senior Unsecured and Commercial Paper

   Total                                                                                   DKK million
   TotalMaturity
         Maturity                                                                   DKK
                                                                                                                 500
                                                                                                                         750
   (EUR  million)
   (EUR MM)                                                                         EUR
                                                                                    SEK
                                                                                                         2020    2021    2022    2023          2024        2025
                                          100                                       NOK
                                                                                           EUR million
                                                                                                          500            500     500           500

         500
                                          500                                                            2020    2021    2022    2023          2024        2025

                                                                                                                                   Commercial Paper        Senior
                                                                                           SEK million   2 320   2 250
                                                                                                                         1 605
                                                                                                                                 1 250                     1000

         222              67              154              500               500
                                                                                                         2020    2021    2022    2023          2024        2025
                         215
                                                                                                                                        Commercial Paper     Senior
                                                                                           NOK million                   2 900
                                          294                                                            2 541
         258
                                                                                                                 1 350                        1 300
                         137                               120               132    96

        2020             2021             2022            2023               2024   2025                 2020    2021    2022    2023          2024         2025
Source: Bloomberg, Management Figures (outstanding amounts as per Q4 2019)
FX: EURNOK 9.8638 | EURSEK 10.4468 | EURDKK 7.4715

                                                                                                                                                                      34
Key takeaways

   Anchored by a global banking
    franchise

   Sustained market leader in auto
    and strengthening position
    through acquisitions

   Building out position in
    unsecured space through new
    digital offerings and strong
    partnership

   Robust financial results

   Prudent credit risk

                                      35
Appendix
Santander Group &
Santander Consumer
Finance
Santander Group
Section
divider

                  04
Santander, a leading financial group

                      Key Figures                          Dec’19

                       Total assets (trill. €)               1.52

                       Underlying Profit 2019 (mill. €)     8,252

                       Underlying Profit 2018 (mill. €)     8,064

                       Headcount                          196,419

                       Customers (millions)                  145

                       Shareholders (millions)              3.99

                       Branches (units)                    11,952

                                                                    38
Well diversified between Europe and the Americas

(*) As a % of operating areas. Excluding Corporate Centre and Santander Global Platform.
NOTE: SCF excluding SCUK

                                                                                           39
With leading positions in its core markets

  North America                                                                                                                                     Europe

  United States3                               Mexico
                                                                                                                                                 United Kingdom1                                     Poland2
  Loans: 3%                                    Loans: 13%
                                               Deposits: 14%                                                                                     Loans: 10%                                          Loans: 12%
  Deposits: 3%
                                                                                                                                                 Deposits: 9%                                        Deposits: 12%

                                                                                                                                                  Portugal                                           Spain

   South America                                                                                                                                  Loans: 18%                                         Loans: 17%
                                                                                                                                                  Deposits: 16%                                      Deposits: 19%

  Chile                                       Argentina                                      Brazil
  Loans: 18%                                                                                                                                      SCF5
                                              Loans: 10%                                     Loans: 10%
  Deposits: 17%                               Deposits: 12%                                  Deposits4: 11%                                       Nº of countries: 15
                                                                                                                                                  Top 3

Data: Market-share as at Jun-19 and SCF and the US latest available. (1) Includes London Branch (2) Including SCF business in Poland (3) In all states where Santander Bank operates (4) Includes debenture, LCA
(agribusiness notes), LCI (real estate credit notes), financial bills (letras financieras) and COE (certificates of structured operations) (5) Countries in Europe, including the UK. Top 3 in retail car finance in its key markets

                                                                                                                                                                                                                                 40
Santander vision: The Santander Way

                                      41
Santander vision: building a responsible bank
Continuing to do business in a more responsible and sustainable way

                                 Note: figures as of 2019 (not audited yet) and changes on a YoY basis (2019 vs. 2018)
                                 1) Source: Mercer benchmark
                                 2) Dow Jones Sustainability index 2019
                                 3) Microentrepreneurs are already included in the people financially empowered metric
                                                                                                                         42
2019 Highlights
Delivering Growth, Profitability and Strength in a responsible way

                                    1) Excluding RWA inflation coming from TRIM and other regulatory impacts, otherwise +2bps increase
                                    2) Board intends to propose to the 2020 AGM that the total payment of the remuneration against 2019 results will be 0.23 euros per share split
                                    in (1) a dividend in cash of 0.20 euros per share and (2) a scrip dividend that will entail the payment in cash, for those shareholders who so   43
                                    choose, of 0.03 euros per share
2019 Highlights. P&L
Profitable growth and solid organic capital generation

Note: Net capital gains and provisions amount to -€1,737mn in 2019 (in constant €)

                                                                                     44
On track to deliver our medium-term goals

               (1) Active customer who receive most of their financial services from the Group according to the commercial segment that they belong to
               (2) Log ins to personal area of internet banking or mobile phone or both in the last 30 days
               (3) The percentage of new business carried out through digital channels in the period
               (4) 2019-22 underlying EPS CAGR
                                                                                                                                                         45
Santander Consumer Finance

                             05
Santander Consumer Finance, European leader in
the consumer finance industry
                                                       Key Figures                                                 Dec’19
    Grupo Santander is the
                                                             Loans (bill. €)                                        116
     main and unique
     shareholder of SCF ...                                  Deposits (bill. €)                                      40

    … and at the same time,                                 Underlying Att. Profit 2019 (mill. €)                 1,470
     SCF acts as a holding
     for its subsidiaries                                    Underlying Att. Profit 2018 (mill. €)                 1,418
     through a banking license
                                                             European countries                                      15
    Operations are mainly
                                                             Market positions1                                     Top 3
     done through points-of-
     sale (dealers and
     retailers)                                             Customers (million)                                      20
                                                            PoS partners (thousand)                                >130

                           SCF: Management perimeter (i.e. including SCUK)
                           (1) In retail car finance in its key markets
                           NOTE: Underlying Attributable Profit 2018 restated in Q3-19 (digitalization expenses)            47
Recurrent profits through the cycle
     Underlying Attributable Profit
     € Million
                                                                                                                                      1 470
                                                                                                                              1 418
                                                                                              CAGR:                   1 373
                                                                                              +12%            1 238
                                                                                                      1 093

                                                                                        895    908
                                                                   825
                                                744

                              555
            472

           2009               2010              2011              2012              2013       2014   2015    2016    2017    2018    2019

SCF: Management perimeter (i.e. including SCUK)
NOTE: Underlying Attributable Profit 2018 restated in Q3-19 (digitalization expenses)

                                                                                                                                              48
Significant contributor to Santander’s results,
representing 13% of the Group’s profit* in 2019

                                                                                          SCF, 13%

SCF excluding SCUK. Including SCUK, SCF represents 14% of SAN profit*
(*) As a % of operating areas. Excluding Corporate Centre and Santander Global Platform

                                                                                                     49
Well spread across Europe and well balanced
between car loans and consumer lending
   SCF Portfolio: €116 bn
   Dec’19
                                                                                        Well spread across 15 European
                                                                                         countries
                                                                                        Important foothold in the largest
                                                                                         economies
                                                                                        73% portfolio in AAA & AA countries

                                                                                        Car financing represents the biggest
                                                                                         share of the portfolio: 74%
                                                                                        Consumer lending (durables financing,
                                                                                         cash loans and credit cards): 18%
SCF: Management perimeter (i.e. including SCUK).
NOTE: SCF’s portfolio also includes mortgages (5%) and corporate loans & others (3%)

                                                                                                                                 50
Advanced car financing platform and strong foothold
in consumer lending
     Advanced car financing platform            Strong foothold in consumer lending

      Presence in all main European markets      TOP retail chain agreements
                                                      throughout Europe
      TOP positions in its geographies,
        including the 5 biggest European auto     >55,000 POS partners
        markets: Germany, France, UK, Italy
        and Spain                                 >5.7 MM consumer loans during last
                                                      year
      >75,000 POS (captive and non-captive)
                                                  TOP positions in core geographies
      The longest European captive
        agreements base: more than 115            Digital direct business platforms
        agreements with 15 manufacturers
                                                Consumer Lending: Durable financing, Personal loans and Credit Cards

                                                                                                                       51
Sound risk metrics
 NPL Ratio (%)                                                                               Risk KPIs better than sector average
                  6,3%

   4,6%                                                                                      Strong capacity to balance adverse
                                                                                              economic cycles across geographies
                                                                                    2,1%

                                                                                             Low cost of risk, despite important
                                                                                              increase in SCF’s loan portfolio
 Cost of Risk (LLPs over ANEAS %)

                                                                                             Adaptation of risk management for the
          2,53%

 1,73%
                                                                                              growing digital business while being
                                                                                              involved in the ecosystem platforms
                                                                                    0,47%
                                                                                              initiatives
 2008     2009    2010   2011    2012    2013    2014   2015   2016   2017   2018   2019

    SCF: Management perimeter (i.e. including SCUK)

                                                                                                                               52
Funding diversification
                           SCF’s funding structure (%)

 Dec’19                                                   High diversification of funding
                                                           sources

                                                          Capacity to do issuances in all
                                                           countries

                                                          Diversification of deposits.
                                                           Different initiatives to develop
                                                           retail deposits

                                                          Increasing long-term finance vs
                                                           short term
SCF: Management perimeter (i.e. including SCUK)

                                                                                              53
With clear strategic priorities

                                  54
Sharing with the Group the same way of doing things

                                                 55
Thank You.
Our purpose is to help people
and business prosper.

Our culture is based on believing
that everything we do should be:

                                    Nordics
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