Q4 2019 Investor Presentation - Santander Consumer Bank Nordic Group
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Index 1. SCB Nordic Overview 2019 2. Financials 2019 3. Capital and Funding 2019 4. Appendix: Santander Group 5. Appendix: Santander Consumer Finance 2
Who we are Santander Consumer Bank AS is a Nordic bank with more than 1,400 colleagues in Sweden, Norway, Denmark and Finland, with a long history in the Nordics, and with global strength through being a part of Banco Santander. We are one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private and business customers. We work with the best people in an engaged, challenging and passionate organization, which provides great opportunities for professional growth. 4
Regulated in Norway, owned by Banco Santander Santander Consumer SCB AS is Bank AS regulated by the Fitch/Moody’s Norwegian A-/A3 FSA Santander Banco Consumer Santander S.A. Finance S.A. Fitch/Moody’s/S&P A-/A2/A Fitch/Moody’s/S&P A-/A2/A- Santander Consumer Santander Consumer Santander Consumer Bank Denmark Finance Finland Bank Sweden (Branch) (Subsidiary) (Branch) 5
Key Figures 2019 (vs. 2018) Gross Core Capital Total Profit Before Outstanding CET11 Deposit Tax Loans 165.3 (+2%) 18.1 (+2.4) 65.5 (+20%) 3,611 (-13%) NOK Billion Per cent NOK Billion NOK Million People2 Customers Net Interest Partners Income Ratio3 5,060 +5,600 1,484 (-51) 1.60 (+3.0%) 4.4 (-0.2) Merchants Car Dealers Employees Million per cent Source: SCB Group 2019 Annual Report and Management Figures 1) Adjusted for IFRS9 transitional rules 2) Headcount includes permanent and temporary employees 3) NII Ratio = Net Interest Income (annualized) / ANEA 6
Loan growth in the Nordics CAGR1 15% 143,615 165 331 162 8022 (mNOK) 2 124,625 mNOK 147 970 116,297 (mNOK) mNOK mNOK (mNOK) 127 852 118 991 mNOK mNOK 83,322 (mNOK) 71,891 83 322 59,575 (mNOK) mNOK (mNOK) 2014 2015 2016 2017 2018 2019 Source: SCB Annual Reports 2014 – 2019 1) Compound Annual Growth Rate 2014 – 2019 2) SCB Group has reclassified Consignment from the financial statement line “Consignment” to “Loans to customers” in 2018. Comparison figures are changed similarly. As of December 31 2018 the Consignment portfolio constitute NOK 4.2 billion of the financial statement line “Loans to customers”. Please see principle 6) on page 57 in the 2018 Annual Report for further details. 7
Solid profitability CAGR1 22% 3 995 2 4 1342 mNOK mNOK 3 611 3 250 mNOK mNOK 1 942 mNOK 1 321 mNOK 2014 2015 2016 2017 2018 2019 Source: SCB Annual Reports 2014 – 2019 1) Compound Annual Growth Rate 2014 – 2019 2) The Group reclassified issued AT1 capital of NOK 2.25 billion from liabilities to equity in 2017. Interest expenses for 2017 of NOK 169 million are consequently presented in equity instead of profit and loss, with related tax impact presented as part of other equity. Comparison figures are changed similarly. Please see principle 6) on page 40 in the 2017 Annual Report for further details. 8
2019 | SCB Group overview Portfolio and results by region % of Gross Outstanding Loans Norway Finland Nordic 2019 Result 47.9 Bn Auto Loans 32.1 Bn Auto Loans Unsecured Unsecured 10.3 Bn Loans 3.7 Bn Loans 165.3 Bn 22% 1,571 MM Profit 519 MM Profit Gross Outstanding 35% Finland Before Tax Before Tax Norway Denmark Sweden 3,611 MM Profit Before Tax Auto Auto 25.8 Bn Loans 23.3 Bn Loans 23% 7.0 Bn Unsecured 15.2 Bn Unsecured Loans Sweden Loans 20% 929 MM Profit 592 MM Profit Before Tax Denmark Before Tax Source: SCB Group 2019 Annual Report (All figures in NOK) 9
History ELCON Finance Bankia Bank acquired (credit cards) A leading Norwegian Forso Nordic AB company within ELCON Finance GE Finland acquired SCB agrees to acquire the equipment leasing, becomes Santander (auto finance, Deposits launched in captive finance operation of factoring and auto Consumer 1 consumer loans) Denmark (2014) Ford in the Nordics financing Bank AS (SCB) 1963 2005 2009 2015 2019 2004 2006/07 2012/13 2017 Launch consumer Consumer loans in SCB merges with Solidified position in Santander Consumer loans Norway Sweden (2012) and GE Money Bank sales finance with the Finance S.A. acquires Denmark (2013) onboarding of ELCON Finance Skandiabanken SCB becomes Deposits launched in leader within car Elkjøp/Elgiganten, Company Bilfinans acquired in Denmark Norway and Sweden finance and Power and Media demerges and auto (auto finance) (2013) unsecured loans in Markt finance is retained in the Nordic region Norway and Sweden Start up auto finance in Finland Source: SCB Group 2019 Annual Report 1) Forso Nordic AB, the captive finance operation of Ford Motor Company in the Nordics, have agreed to an acquisition by Santander Consumer Bank AS. Part of the transaction is a long-term agreement on retail and wholesale finance to Ford dealers under the Ford brand. The transaction is subject to regulatory approval. 10
Executive Committee Anders Knut Øvernes Tina Krogsrud Fjeld Michael Bruun-Olsen MD Norway IT & Ops Hvidsten Commercial B2B CFO Director CEO Knut has held various Anders has held several business management Tina has vast experience within Michael started in GE senior positions within positions in GE Money commercial, business development, (first in GE Capital, banking institutions like DNB, Bank and Santander compliance, group strategy and Non later in GE Money Eksportfinans and since he started in 1996. Financial Risk. She joined Santander in Bank) in 2000, where Handelsbanken. He joined 2019. he held various key Santander in 2011. position within risk management. He joined Santander in 2005 as Nordic Chief Risk Officer, and was Peter Sjöberg Martin Brage Andres Diez appointed Nordic CEO in 2012. MD Finland MD Sweden Chief Risk Officer Strategy and M&A Commercial B2C Andres has held Martin joined GE in 1999. different leadership Peter has 20 years positions within Risk experience from banking With his long and extensive experience within the and Credit. Joined and financial services. He Santander in 2007. has held several leadership financial sector and positions in SCB. Joined Santander, he has built up Santander in 2010. years of experience within auto and unsecured. 11
Responsible Banking Strategy Creation of a holistic bank culture centered on responsible banking principles Internal environment Inclusive and sustainable growth Ensuring we have the right culture, skills, Supporting to create new jobs and helping governance, digital and business practices people access finance, supporting the financing of the low carbon economy and fostering sustainable consumption Strong corporate culture Talented and motivated team Responsible business practices Risk focus INCLUSIVE SUSTAINABLE GROWTH GROWTH Stakeholder value Responsible procurement 12
Pursuing active contribution to the UN SDGs Overview of other highly relevant SDGs for SCB AS: GOAL 3: Ensure healthy lives and promote well-being for all GOAL 7: Ensure access to affordable, reliable, sustainable and • Across the Nordics, SCB AS encourages a broad base of people to modern energy physical activity: • We engage in collaborations to innovate new and more environmental • Partnering “Team Rynkeby”, a charity cycling team that raise money friendly mobility solutions, and we add the commercial strength to bring for children with critical illnesses them to the market • Engaging employees in “Kræftens Bekæmpelse”, the Danish Cancer • In 2013 Santander pioneered the All-in-One product suite in Finland, Society speeding up renewal of one of the oldest car parks in Europe • Supporting the Football Association to make “3v3” kid’s soccer • We developed the IT solution to enable online sales of the all electric tournaments – an inclusive sports variety where every team member is Nissan Leaf - helping it to be last year's single most sold car model in part of the active play and gets equal playing time Norway • Promoting health and well-being initiatives internally GOAL 4: Ensure inclusive and equitable quality education and GOAL 13: Take action to combat climate change and its promote lifelong learning opportunities for all impacts by regulating emissions and promoting developments in renewable energy • SCB AS is a Gold partner supporting “Right To Play”, an organization that protects, educates and empowers children to rise above adversity • In 2018, SCB AS partnered with CHOOOSE, a global leader in using the power of play retiring carbon credits and a platform for climate action, battling the issue of emissions from big polluters • Right To Play focus in five key areas: quality education, gender equality, health & well being, child protection and peaceful communities • SCB has been certified as “Miljøfyrtårn” since 2009, meaning that we are compliant with all requirements regarding health, environment • The partnership with Right To Play for us means something more than and safety, procurement, transportation, waste handling and energy contributing financially. We actively participate involving employees and consumption partners contributing • We educate employees on sustainability Through its general business activity and its community work, SCB AS directly contributes to the achievement of UN SDG 3, 4, 7, 13 13
Products Auto & Leisure Unsecured Deposits Insurance Loans and financial services Loans, credit cards and Saving products with high Insurance products related provided to private sales finance services interest rates provided to to payment protection, auto, customers, SMEs and car offered to private customers private customers health and travel, offered to dealers private customers 14
Gross outstanding loans and distribution by product Total Auto and Unsecured Credit Card 4% Consumer Loan 18% Total Unsecured 22% Auto Private Persons Non Std. Auto 8% Total Auto 78% 60% Auto SME 10% Source: SCB Group 2019 Annual Report and Management Figures 15
Auto market share and products Position and market share in the Nordics¹ #1 24% #1 market share 30% market share Auto Loans & Hire Auto Leasing Stock & Demo Purchase Financing Customers Customers Customers #1 #4 Private Customers Private Customers Inventory financing for dealers Business Customers Business Customers 18% 9% market share market share Distribution Distribution Distribution Source: Based on internal calculations by SCB Online direct distribution Dealers direct New cars: Importer Norway: Data from Finansieringsselskapenes Forening as per YTD Q4 2019 agreements Indirect distribution with SME direct Finland: Data from Finnish Transportation Safety Agency (Trafi) as per YTD Q4 2019 dealers and importers Used Cars: Direct to Denmark: Data from Finans og Leasing as per YTD Q4 2019 dealers Sweden: Data from Finansbolagens Förening as YTD Q4 2019 Cross sale 16
Responding to mobility trends through digital strategy SHFT All In-1 eCOMMERCE A subscription marketplace for cars, Platorm to enable bundling of 3rd Quotation and checkout service powered by Santander. Cars party services in one invoice to the connected to OEMs, dealerships and provided by partner dealerships customer marketplaces 17
Ford credit acquisition During 2019, the Group continued to develop its commercial footprint in the Nordic region, through the acquisition of Forso Nordic AB (“Ford Credit”). The agreement will allow SCB to offer financial services to Ford dealers and customers, and will secure and strengthen the Bank’s position as the market leader within auto financing in the Nordic region. The acquisition is subject to regulatory approval and is expected to come into effect in Q1 2020. Transaction highlights Forso Nordic summary The transaction represents an exclusive long term strategic partnership Ford Credit is headquartered in Sweden, Gothenburg, with a subsidiary in Finland agreement and presents SCB with new opportunities through extended service and branches in Norway and Denmark. offering for our customers and provides a major growth opportunity for our The total outstanding portfolio, consisting of auto loans and leasing contracts, is company across the region. approximately EUR 1,300 MM, which is 8% of the total balance of The Group. By establishing a closer relationship to the manufacturers SCB aims to position The acquisition will be fully financed through an intra group loan from the parent itself as a strategic partner going forward company of Santander Consumer Bank AS. Source: SCB Group 2019 Annual Report and Management Figures 18
Unsecured products and portfolio Distribution of Unsecured portfolio¹ 29% 10.3 Bn 10% 3.7 Bn Direct loans Sales finance Credit cards Distribution Distribution Distribution Online Agents Online Stores Online Stores 19% 42% Cross sale Cross sale Cross sale 7.0 Bn 15.2 Bn Portfolio Management Source: SCB Group 2019 Annual Report 1) Gross outstanding loans 19
Partnerships are a key success factor +5,600 car dealers 5,060 merchants 37 brokers 22 brands 20
Financials 02
2019 | Santander Group key figures Santander Group Santander Consumer Finance Subgroup Total assets 1.52 (€ trillion) Loans 116 (€ billion) Profit After Tax 8,252 (€ million) Profit After Tax 1,470 (€ million) Customers 145 (million) Customers 20 (million) Headcount 196,419 Headcount 15,364 Branches globally 11,952 European countries 15 Source: Banco Santander and Santander Consumer Finance Q4 2019 Institutional Presentation 22
Stable financial performance Normalised KPI’s as a results of higher growth in the Auto portfolio Return on Assets1 Net Interest Income Ratio2 Cost / Income Ratio3 Per cent Per cent Per cent 3.0 5.3 50 2.7 2.8 4.9 4.7 4.6 44 44 4.4 4.4 42 2.2 38 40 1.7 1.8 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 2014 2015 2016 2017 2018 2019 Source: SCB Annual Reports 2014 – 2019 1) ROA = PBT (annualized) / ANEA 2) NII Ratio = Net Interest Income (annualized) / ANEA 3) Cost/Income Ratio = OPEX / Gross Margin (OPEX: Total Operating Costs) 23
Group Income Statement summary NOK million 2019 2018 Δ 19/18 Interest income and similar income 8 596 8 158 438 Key changes year-on-year Interest expenses and similar expenses -1 422 -1 239 -183 Net Interest Income: Increase in interest income as a result of higher lending volumes, albeit slightly offset by higher cost of Net interest income 7 174 6 919 255 funding due to higher market rates. Negative overall effect on net Commissions and fees 366 429 -63 interest income from lower lending margins, as the product portfolio mix is shifting more towards auto financing which carries Other product and funding related income and cost 56 35 21 a lower yield Gross margin 7 595 7 384 211 Commissions and fees: Decrease driven partly by lower Salaries and personnel expenses -1 274 -1 538 264 insurance sales due to the introduction of IDD in Denmark, but Administrative expenses -1 647 -1 545 -102 also a slowdown in new business for Auto in Norway Depreciations and amortisation -257 -162 -95 Other income and costs: Decrease caused largely by reduced Net operating income 4 418 4 139 279 loss allowance on off-balance exposures Other incomes and costs 13 -189 202 Total losses: Lower recoveries on portfolio sale, resulting in Total losses on loans, guarantees etc. -820 184 -1004 decrease compared to 2018. During Q2 portfolios of non- performing and written-off loans were sold, resulting in a net gain Profit before tax 3 611 4 134 -523 of approximately NOK 875 million Income tax -742 -995 253 Profit after tax 2 869 3 139 -270 Source: SCB Group 2019 Annual Report 24
Group Balance Sheet summary NOK million 2019 2018 Δ 19/18 Key changes year-to-date Deposits with external institutions 4 034 3 047 987 Deposits with external institutions: Increase in the reverse repo and Loans to customers (net) 161 392 159 284 2 108 cash placement as a result of deposit growth Other financial assets 11 604 10 453 1 151 Loans to customers: Sweden, Denmark and Finland showing growth in local currency, but slightly offset consolidated due to stronger NOK Other assets 3 911 3 324 587 compared to Q4 2018. Overall growth is driven by good market conditions with sharper focus on financing as a tool to improve car Total assets 180 941 176 108 4 833 sales and customer loyalty Debt to credit institutions 30 174 40 253 -10 079 Other financial assets: Increased liquidity portfolio in preparation for larger funding maturities during Q1 2020 Deposits from customers 65 484 54 645 10 839 Debt to credit institutions: Reduced levels of short-term intragroup Debt established by issuing securities 53 403 52 929 474 funding owing to deposits balance growth, reflecting our self-funding strategy Other liabilities 4 368 3 213 1 155 Deposits from customers: Particularly strong growth in Norway and Sweden following increased deposit interest rates Subordinated loan capital 2 421 1 731 690 Debt established by issuing securities: Increased due to net Total equity 25 090 23 336 1 754 issuance of securities, particularly the EUR 799.2 MM KIMI 8 Total liabilities and equity 180 941 176 108 4 833 transaction Source: SCB Group 2019 Annual Report 25
Credit Risk Performance Risk Portfolio - Total (mNOK) 2016 2017 2018 2019 Current 118 837 92.7 % 136 821 92.2 % 150 284 92.5 % 152 639 91.8 % NPL ratio1 5-30 dpd 5 451 4.2 % 6 806 4.6 % 7 258 4.5 % 7 090 4.3 % 2.60 31-60 dpd 1 041 0.8 % 1 329 0.9 % 1 218 0.7 % 1 495 0.9 % 2.05 2.01 1.96 2.03 61-90 dpd 393 0.3 % 510 0.3 % 462 0.3 % 672 0.4 % 1.61 1.48 NPL 2 577 2.0 % 2 912 2.0 % 3 320 2.0 % 4 320 2.6 % Total 128 299 100.0 % 148 378 100.0 % 162 541 100.0 % 166 217 100.0 % Risk Portfolio - Secured (mNOK) 2016 2017 2018 2019 Current 91 510 94.3 % 106 859 93.9 % 119 752 93.9 % 121 727 93.6 % 2013 2014 2015 2016 2017 2018 2019 5-30 dpd 3 720 3.8 % 4 787 4.2 % 5 389 4.2 % 5 311 4.1 % 31-60 dpd 615 0.6 % 753 0.7 % 691 0.5 % 917 0.7 % 61-90 dpd 170 0.2 % 231 0.2 % 226 0.2 % 365 0.3 % NPL 1 052 1.1 % 1 211 1.1 % 1 435 1.1 % 1 710 1.3 % Coverage ratio2 Total 97 067 100.0 % 113 841 100.0 % 127 492 100.0 % 130 029 100.0 % Risk Portfolio - Unsecured (mNOK) 2016 2017 20183 20193 126.9 107.7 113.6 109.7 98.6 96.9 93.5 Current 27 327 87.5 % 29 963 86.8 % 30 532 87.1 % 30 912 85.4 % 5-30 dpd 1 731 5.5 % 2 019 5.8 % 1 869 5.3 % 1 780 4.9 % 31-60 dpd 426 1.4 % 576 1.7 % 526 1.5 % 578 1.6 % 61-90 dpd 224 0.7 % 279 0.8 % 237 0.7 % 308 0.9 % NPL 1 525 4.9 % 1 700 4.9 % 1 885 5.4 % 2 610 7.2 % 2013 2014 2015 2016 2017 2018 2019 Total 31 233 100.0 % 34 537 100.0 % 35 049 100.0 % 36 188 100.0 % Source: SCB Group Risk Department 1) NPL ratio = Non-performing loans / Gross loans 2) Coverage Ratio = Loan Loss Reserves (Write Downs) / NPL 3) The increases in NPL ratio for unsecured is mainly due to the change in write-off policy in Sweden, Denmark and Finland during Oct 2018 and Norway in July 2019. The policy extends the time before contracts get written off from 180 to 720 days past due 26
Capital and Funding 03
Strict capital requirements in Norway Ensuring strong capitalization of the bank Capital requirements in Norway Group CET1-ratio requirement from Dec-2019 Strict requirements in Norway with higher Pillar 2 Pillar 2 Guidance 1% and countercyclical buffer requirements. 4.3% Pillar 2 CET1-requirement Pillar 2 Requirement 3.3% ~4.3% Pillar 2 requirement for SCB Group was set to 3.3% by the Norwegian FSA. In addition, a Pillar 2 Guidance of 1.0% was introduced. Both are Countercyclical buffer 1.6% applicable from 31.12.2019. Systemic risk buffer 3% During 2020, the Countercyclical buffer ~15.9% requirement for SCB Group will increase to ~ 1.84%. Denmark will increase with 100bps, from ~11.6% Conservation buffer 2.5% ~11.6% 1% to 2%. Norway, Sweden and Finland will Pillar 1 CET1-requirement maintain their Countercyclical buffer at 2.5%, 2.5% and 0%, respectively. Minimum CET1 requirement 4.5% Systemic risk buffer expected to reduce capital requirements from Dec-2020 with ~1.48% as it will enable banks to use the system risk buffer in the jurisdiction where it operates. Source: SCB Group 2019 Annual Report 28
Strong Capital Position CET1 ratio of 18.1% Capital ratios evolution SCB Group (%) 2019 Capital developments • SCB Group is using the transitional rules for IFRS9 capital impact when calculating capital 22,0 ratios 20,0 19,1 19,0 18,7 18,1 • SCB Group had a CET1-ratio of 18.1% per 17,4 17,5 17,6 financial year-end using transitional rules for 15,5 15,7 15,1 IFRS9. The CET1-ratio is 219bps higher than 13,1 the regulatory requirement 11,5 12,0 12,0 • SCB Group improved its strong Leverage Ratio to 13.1% • In December 2019, SCB Group issued two new Subordinated loans of SEK 750 million each • No dividend payment to the parent in 2020 due 2016 2017 2018 2019 to capital planning for the Forso Nordic AB CET 1 Tier 1 Tier 2 Leverage ratio acquisition Source: SCB Group 2019 Annual Report 29
Self-funding is a strategic focus Three pillars approach provides funding flexibility Funding Composition1 In Norway deposits are guaranteed up to NOK 2 million NOK billion 37,5 Bn Deposits In EU countries the guarantee is up to EUR 100,000 25 % NOK 65.5 billion in total deposits across Norway, Unsecured Bonds Sweden and Denmark Deposits 65,5 Bn Securitization 30,0 Bn 44 % 20 % NOK 8,091 billion outstanding in the bond market Parent Funding including NOK 750 million in Commercial Paper 15,9 Bn SEK 8,425 billion outstanding in the bond market 11 % including SEK 1,320 million in Commercial Paper Unsecured Green bond framework published in Dec’19 DKK 1,250 million outstanding in the bond market Self-funding ratio EUR 2,000 million outstanding from four benchmark 77% 73% 80% transactions 62% 70% 70% 50% 22% 28% 6 outstanding transactions across Nordics Securitization Represents a low-cost and stable funding source 2011 2012 2013 2014 2015 2016 2017 2018 2019 Source: SCB Group 2019 Annual Report 1) Outstanding amounts/transactions as per Q4 2019 30
Deposits at a glance Consolidated total balance: NOK 65.5 billion Deposit balance development Distribution of Deposit portfolio and products NOK billion 26.5 41% 22.1 of total balance 20.9 19.8 19.2 Savings account 18.6 17.2 N/A 14.9 14.4 15.4 15.4 14.3 11.9 10.5 8.0 29% 30% of total balance of total balance Savings account Savings account 2015 2016 2017 2018 2019 Notification product Notification product Term deposits Norway Sweden Denmark Source: SCB Group 2019 Annual Report Deposit guarantees: Norway NOK 2 million | Sweden EUR 100,000 | Denmark EUR 100,000 equivalent 31
SCB AS Green Bond Framework Defining an ambitious Framework, in line with best practices and standards Rationale for issuing Green Bond SCB AS Green Bond Framework description SCB AS intends to: Financing and / or refinancing of new and existing retail Use of Align its sustainability strategy to its funding strategy Proceeds loan and lease contracts for electric passenger vehicles Contribute to the development of a sustainable financial market, (EVs only) while playing a role in the transition to a low carbon economy Project Contribute to the achievement of the UN SDGs In accordance with the Eligibility Criteria and carried out Evaluation and by the Green Bond Working Group (‘GBWG’) Diversify the investor base targeting SRI and dark green Selection investors, while fostering the relationship with existing investors Management of Green Bonds net proceeds managed in a portfolio proceeds approach Following best practice and latest market developments Allocation reporting annually until full allocation SCB AS Green Bond Framework: Reporting Pre-issuance impact reporting. Impact calculation by Is in line with the ICMA Green Bond Principles 2018 expert consultant Multiconsult Follows the recommendations of draft EU Taxonomy and of CBI Low Carbon Transport Standards SPO by Sustainalytics and CBI Certification for the External Will be updated to reflect emerging good practices, such as the Review upcoming transaction EU Green Bond Standard Auditor limited assurance report on the allocation report SCB AS Green Bond Framework is aligned with ICMA GBP 2018 and Eligibility Criteria comply with the recommendation of the draft Technical Expert Group (TEG) report on the EU Taxonomy 32
Unsecured Senior & Commercial Paper Funding 2019 summary Senior Unsecured Commercial Paper 2019 NOK SEK EUR DKK NOK SEK New Issuances Volume 2,300 million 2,355 million 1,000 million 750 million 1,150 million 3,962 million New Issuances # 3 2 2 1 6 30 Taps # 1 4 - - - 4 Maturities 3,760 million 1,450 million 1,000 million - 1,300 million 3,517 million Outstanding Volume¹ 7,341 million 7,105 million 2,000 million 1250 million 750 million 1,320 million Outstanding bonds # 9 10 4 2 4 11 Format FRN FRN FXD FRN FXD/FRN FXD Issued Tenor 3 – 5 year 3 – 5,5 year 3 – 5 year 3 year 4 – 6 months 3 – 6 months Source: Bloomberg 1) Outstanding amounts as per Q4 2019 33
Unsecured Funding Maturity profile Q4 2019 – 2024 for Senior Unsecured and Commercial Paper Total DKK million TotalMaturity Maturity DKK 500 750 (EUR million) (EUR MM) EUR SEK 2020 2021 2022 2023 2024 2025 100 NOK EUR million 500 500 500 500 500 500 2020 2021 2022 2023 2024 2025 Commercial Paper Senior SEK million 2 320 2 250 1 605 1 250 1000 222 67 154 500 500 2020 2021 2022 2023 2024 2025 215 Commercial Paper Senior NOK million 2 900 294 2 541 258 1 350 1 300 137 120 132 96 2020 2021 2022 2023 2024 2025 2020 2021 2022 2023 2024 2025 Source: Bloomberg, Management Figures (outstanding amounts as per Q4 2019) FX: EURNOK 9.8638 | EURSEK 10.4468 | EURDKK 7.4715 34
Key takeaways Anchored by a global banking franchise Sustained market leader in auto and strengthening position through acquisitions Building out position in unsecured space through new digital offerings and strong partnership Robust financial results Prudent credit risk 35
Appendix Santander Group & Santander Consumer Finance
Santander Group Section divider 04
Santander, a leading financial group Key Figures Dec’19 Total assets (trill. €) 1.52 Underlying Profit 2019 (mill. €) 8,252 Underlying Profit 2018 (mill. €) 8,064 Headcount 196,419 Customers (millions) 145 Shareholders (millions) 3.99 Branches (units) 11,952 38
Well diversified between Europe and the Americas (*) As a % of operating areas. Excluding Corporate Centre and Santander Global Platform. NOTE: SCF excluding SCUK 39
With leading positions in its core markets North America Europe United States3 Mexico United Kingdom1 Poland2 Loans: 3% Loans: 13% Deposits: 14% Loans: 10% Loans: 12% Deposits: 3% Deposits: 9% Deposits: 12% Portugal Spain South America Loans: 18% Loans: 17% Deposits: 16% Deposits: 19% Chile Argentina Brazil Loans: 18% SCF5 Loans: 10% Loans: 10% Deposits: 17% Deposits: 12% Deposits4: 11% Nº of countries: 15 Top 3 Data: Market-share as at Jun-19 and SCF and the US latest available. (1) Includes London Branch (2) Including SCF business in Poland (3) In all states where Santander Bank operates (4) Includes debenture, LCA (agribusiness notes), LCI (real estate credit notes), financial bills (letras financieras) and COE (certificates of structured operations) (5) Countries in Europe, including the UK. Top 3 in retail car finance in its key markets 40
Santander vision: The Santander Way 41
Santander vision: building a responsible bank Continuing to do business in a more responsible and sustainable way Note: figures as of 2019 (not audited yet) and changes on a YoY basis (2019 vs. 2018) 1) Source: Mercer benchmark 2) Dow Jones Sustainability index 2019 3) Microentrepreneurs are already included in the people financially empowered metric 42
2019 Highlights Delivering Growth, Profitability and Strength in a responsible way 1) Excluding RWA inflation coming from TRIM and other regulatory impacts, otherwise +2bps increase 2) Board intends to propose to the 2020 AGM that the total payment of the remuneration against 2019 results will be 0.23 euros per share split in (1) a dividend in cash of 0.20 euros per share and (2) a scrip dividend that will entail the payment in cash, for those shareholders who so 43 choose, of 0.03 euros per share
2019 Highlights. P&L Profitable growth and solid organic capital generation Note: Net capital gains and provisions amount to -€1,737mn in 2019 (in constant €) 44
On track to deliver our medium-term goals (1) Active customer who receive most of their financial services from the Group according to the commercial segment that they belong to (2) Log ins to personal area of internet banking or mobile phone or both in the last 30 days (3) The percentage of new business carried out through digital channels in the period (4) 2019-22 underlying EPS CAGR 45
Santander Consumer Finance 05
Santander Consumer Finance, European leader in the consumer finance industry Key Figures Dec’19 Grupo Santander is the Loans (bill. €) 116 main and unique shareholder of SCF ... Deposits (bill. €) 40 … and at the same time, Underlying Att. Profit 2019 (mill. €) 1,470 SCF acts as a holding for its subsidiaries Underlying Att. Profit 2018 (mill. €) 1,418 through a banking license European countries 15 Operations are mainly Market positions1 Top 3 done through points-of- sale (dealers and retailers) Customers (million) 20 PoS partners (thousand) >130 SCF: Management perimeter (i.e. including SCUK) (1) In retail car finance in its key markets NOTE: Underlying Attributable Profit 2018 restated in Q3-19 (digitalization expenses) 47
Recurrent profits through the cycle Underlying Attributable Profit € Million 1 470 1 418 CAGR: 1 373 +12% 1 238 1 093 895 908 825 744 555 472 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 SCF: Management perimeter (i.e. including SCUK) NOTE: Underlying Attributable Profit 2018 restated in Q3-19 (digitalization expenses) 48
Significant contributor to Santander’s results, representing 13% of the Group’s profit* in 2019 SCF, 13% SCF excluding SCUK. Including SCUK, SCF represents 14% of SAN profit* (*) As a % of operating areas. Excluding Corporate Centre and Santander Global Platform 49
Well spread across Europe and well balanced between car loans and consumer lending SCF Portfolio: €116 bn Dec’19 Well spread across 15 European countries Important foothold in the largest economies 73% portfolio in AAA & AA countries Car financing represents the biggest share of the portfolio: 74% Consumer lending (durables financing, cash loans and credit cards): 18% SCF: Management perimeter (i.e. including SCUK). NOTE: SCF’s portfolio also includes mortgages (5%) and corporate loans & others (3%) 50
Advanced car financing platform and strong foothold in consumer lending Advanced car financing platform Strong foothold in consumer lending Presence in all main European markets TOP retail chain agreements throughout Europe TOP positions in its geographies, including the 5 biggest European auto >55,000 POS partners markets: Germany, France, UK, Italy and Spain >5.7 MM consumer loans during last year >75,000 POS (captive and non-captive) TOP positions in core geographies The longest European captive agreements base: more than 115 Digital direct business platforms agreements with 15 manufacturers Consumer Lending: Durable financing, Personal loans and Credit Cards 51
Sound risk metrics NPL Ratio (%) Risk KPIs better than sector average 6,3% 4,6% Strong capacity to balance adverse economic cycles across geographies 2,1% Low cost of risk, despite important increase in SCF’s loan portfolio Cost of Risk (LLPs over ANEAS %) Adaptation of risk management for the 2,53% 1,73% growing digital business while being involved in the ecosystem platforms 0,47% initiatives 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 SCF: Management perimeter (i.e. including SCUK) 52
Funding diversification SCF’s funding structure (%) Dec’19 High diversification of funding sources Capacity to do issuances in all countries Diversification of deposits. Different initiatives to develop retail deposits Increasing long-term finance vs short term SCF: Management perimeter (i.e. including SCUK) 53
With clear strategic priorities 54
Sharing with the Group the same way of doing things 55
Thank You. Our purpose is to help people and business prosper. Our culture is based on believing that everything we do should be: Nordics
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