COOKIE PROGRAM 2021 manual supplement - Girl Scouts-Arizona Cactus-Pine
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COOKIE PROGRAM 2021 manual supplement
KEY DATES
Sale dates are January 18 – February 28, 2021.
This year there will be hybrid dates. Girls will be able to take orders through Digital Cookie starting January 4., however, girls will not
deliver cookies until the Program start date of January 18th.
November 7 Early Booth Round – starts at 9 am – one or two slots
November 14 Cookie Booth Round 1 – starts at 9 am – two slots
November 21 Cookie Booth Round 2 – starts at 9 am – three slots
December 5 Cookie Booth Round 3 – starts at 9 am – four slots
December 7 DOC Access for Volunteers
December 12 Cookie Booth Open Booth Slots – starts at 9 am
December 13 Initial Troop Order due in eBudde by 11:59 pm
December 14 Digital Cookie email sent to ALL registered girls
January 4 DOC orders begin
January 8 - 15 Extended Area Cookie Delivery
January 16 - 17 Metro Phoenix Cookie Delivery
January 18 Girl Scout Cookie Program starts
Jan 18 – Feb 28 Cupboards open – check eBudde for hours and locations
Money due in troop account for first ACH
February 1 ($1 for each cookie package picked up through 1/31 and money owed for t-shirts)
February 4 Money owed withdrawn from troop account
Money due in troop account for second ACH (This falls on a Saturday because the bank is
February 13 closed on Monday, 2/15, for President’s Day: $1.50 for each cookie packaged picked up through 2/12)
February 18 Money owed withdrawn from troop account
February 21 Digital Cookie closes for Girl Delivery
Feb 19– 21 National Girl Scout Cookie Weekend
Feb 28 Girl Scout Cookie Program ends
March 7 Final Rewards - troop submits final rewards
March 8 All money due in troop account for final ACH withdrawal
March 8 Parent/Guardian Outstanding Balance Form due
March 11 Money owed withdrawn from troop account
March 11 All Council Contest entries due
May-July Girl Reward Events and Girl Rewards DistributedWelcome to the 2021 Girl Scout Cookie Program! As a Troop Cookie Manager, you have the privilege
of instilling passion and drive in girls so they can achieve their goals. This exciting program has
empowered millions of girls with entrepreneurial and financial knowledge for over 100 years. With
your guidance, the girls in your troop will develop the skills needed to become independent women
of the future.
With the support from your Troop Leader, Service Unit and the Council, you’ll be prepared to lead the
girls in your troop. In this safe environment, you’re never alone because there’s a network of people
to support you.
Your primary responsibilities:
Complete volunteer training with your Service Unit Cookie Manager or through gsLearn.
Manage the cookie program in eBudde, the online cookie management system (either on the
desktop version or the eBudde™ Troop App Plus).
Distribute materials and support parents.
Work with your Troop Leader to incorporate Badge Work into
Have questions or
the Girl Experience. need support?
Schedule booths in eBudde. Contact your local Service Unit
Enter orders from girl order cards and keep eBudde up to date. Cookie Manager, your Member
Support Executive (MSE), or
Pick up cookies and re-order as needed.
the Product Program Team at
Distribute cookies to girls/parents. productprogram@girlscoutsaz.org
Collect money from cookie pickups and issue receipts. or (602) 452-7175.
Enter and distribute girl rewards.
» Troop Product Manager Agreement – http://bit.ly/troop-product-manager-agreement
Troops must sign this online agreement before a troop can participate in the cookie program.
» Initial Order and ACH Calculator – http://bit.ly/initial-order-calculator
This link helps you calculate the cookies to order (by flavor) on your Initial Order. It can also calculate the
amount of money you need to have in your troop account prior to the ACH dates.
» Digital Cookie – https://digitalcookie.girlscouts.org
» Little Brownie Bakers – littlebrowniebakers.com and youtube.com/LittleBrownieBakers
A great source for clip art, activities, videos and blogs about goal setting, volunteer success, selling tips,
Cookie Rookie information, Take Action Projects, and more.
» Cookie Tutorials and Knowledge Check – http://training.girlscoutsaz.org
» Full Cookie Program Manual – www.girlscoutsaz.org/cookie-training
» Cookie Contests – www.girlscoutsaz.org/cookie-contests
COOKIE PROGRAM MANUTAL 2021 SUPPLEMENT 3Council will continue to release updates regarding eBudde, Digital Cookie, etc. as we
get closer to the Cookie Program
Cookies for the Community
This year, girls who participate in Cookies for the Community will receive the Gift of
Caring patch, which resonates with our cookie theme: We’ve Got This. This is a girl reward
(not a troop reward).
Donations
Digital Cookie (DOC) Donations are a great way for family and friends to help the girls meet
their goals. These cookie donations are Council Cookies for the Community and will
automatically be added in eBudde under CCC for the girl. Do not subtract the DOC donations
and move them to TCC. If DOC donations are moved, Council will contact the Troop Leader
and move them back.
Troop Cookie for the Community donations are a great way for a girl and/or Troop to support
an organization they believe in. Sometimes unforeseen situations occur, and some
organizations will not be able to accept the cookie donations. First check with other leaders on
the leader’s page for other organiztions who may be accepting donations. If you are not able
to find an organization to donate please contact Product Program at
productprogram@girlscoutsaz.org.
Digital Cookie
Digital Cookie is the only platform where girls can sell Girl Scout Cookies online. Girls can use
their Digital Cookie mobile app on walkabouts and for in-person sales!
All registered Girl Scouts will receive an email on December 14, 2020 inviting them to
participate in this exciting program. Girls 13 and over will need to have their own email
address to use DOC. Girls will be able to pre-sell using DOC starting January 4th to January 17th.
Cookies will not be delivered until our Cookie Program begins on January 18th.
Online Tools
The Girl Scout Cookie Program is a girl-led program and online marketing and sales efforts
should always be led by a girl while also being supervised by her parents or guardians. Girls
may use the Internet to share their Cookie Program sales links, stories and learnings on
PRIVATE social media accounts to help them meet their goals. Please follow these guidelines
when marketing cookies online:
» Girls are only to use the Interent to market the Girl Scout Cookie Program to friends and
family. For clarity, “friends and family” are people whom the girl or her family personally know.
» Girls who are 13 or older may use Facebook or other social networking sites to let friends
and family know that it is Cookie Time again!
» Girls cannot market products on sale sites - this includes private groups.
» Sale links should never be posted to online resale sites like eBay, Facebook Marketplace,
Facebook Swap, etc.
» Be aware, posts on Facebook containing the use of a dollar sign ($) may automatically
move the post to Facebook Marketplace. To prevent this from occurring, you must disable
to automated function.
» Social media ads should not be purchased or donated to promote sales links.
4 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.Let’s inspire girls to 2021 Cookie
GROW and work as LEMON-UPS
Theme
GIRL SCOUT COOKIES
™
®
a TEAM! Introducing Lemon-Ups™, the
newest addition to the
Girl Scout Cookie™ lineup!
Inspired by real girls in the Girl Scout Cookie
Program ,® and created for all Girl Scout
Cookie lovers, these new lemon cookies are
positively fun. Just like G.I.R.L. (Go-getter,
Innovator, Risk-taker, Leader), ™ each cookie
has something bright and motivating to say.
This season’s empowering
I am a GO-GETTER theme and inspiring
“high-five” graphics are a
I am an INNOVATORcelebration of sisterhood
and empowerment that
I am a RISK-TAKER gives cookie season a fresh
personality.
I am a LEADER
er to keep the new
ookie confidential
til January 7, 2020. I am BOLD
I am CREATIVE
I am STRONG
fect for sharing
“We’ve Got This!” is
one that expresses an inspiring call for Girl Scouts nationwide
I am GUTSY
personality, to come together,
or give embrace change, tackle challenges,
one to a friend!
and get ready to accomplish incredible things through
the Girl Scout Cookie Program!
COOKIE PROGRAM MANUAL 2021 SUPPLEMENT 56
COOKIE PROGRAM MANUAL | 2021 SUPPLEMENT 7
Available for download wherever you
buy apps.
10
All screens subject to change
8
10MMAND CENTER FOR THE GIRL SCOUT COOKIE PROGRAM
®
r can manage the entire Log in at eBudde.littlebrownie.com Adding users
• Your Cookie Manager will grant •
the eBudde Troop App you access. • Enter email addresses of additional
e desktop version of • You’ll receive a welcome email with users at the bottom of the page.
a login link. •
. At a glance, you can • Click the link and setup a new • eBudde will email the new user a link
to sign in.
he whole system.
•
e the desktop version to new password.
nd enter initial data— Set up your troop
•
p for the remainder
• Enter your troop’s package goal
• Update the level of your troop if it’s
not accurate.
•
is Cadette or above and wants to
receive additional proceeds in lieu of
girl rewards.
•
Many features, one sign-on
eBudde’s single sign-on makes it easy
to access all the tools Little Brownie
you need.
COOKIE PROGRAM MANUAL 2021 SUPPLEMENT 9Eighty percent of Girl Scouts-Arizona Cactus-Pine Council (GSACPC) troops booth because
boothing is a great way to increase sales, engage with your local community and connect to
the Girl Scout Movement. For more information on boothing, including policies, guidelines,
scheduling booths, etc., please see the Program Manual.
Difference Between Council Booth and
Self-Scheduled Booths
Council Booths
Council booths are those scheduled through Council and are listed in eBudde. Council
strives to enter the majority of Council booths before the booth rounds begin. However,
our partners determine the times and dates when they will allow Girl Scouts to booth and
when that information is available. Council booths may become available throughout the
Cookie Program. Council Partners generally include large grocery chains, Bashas’ Family,
Fry’s Food Stores, Safeway, and Walmart or specific store in a chain, like one or two
Lowe’s, or a community partner like ASU. Council does not guarantee to be able to
schedule booths, as such Troops are encouraged to do Self-Scheduled Booths.
Self-Scheduled Booths
Self-Scheduled Booths are a great way to create your own partnerships and secure your
booths. These booths are scheduled by the Troop with the Manager/Owner of the
business, then entered in eBudde for Council approval. Council approval may take a few
days, if you need approval for last minute booth opportunity please contact Product
Program to expedite the process.
10 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.Tips for Self-Scheduled
1. Get written permission for any self-scheduled booth from the store manager/owner
and bring a copy of it to the booth. Hold on to written permission in case it is
needed. Use the Self-Scheduled Booth Authorization Form located on website.
2. Booth locations must be child-friendly and appropriate for Girl Scouts. Locations
catering to adults only, such as marijuana dispensaries are inappropriate selling
locations. If you have questions if a location is appropriate for a booth, contact
Product Program.
3. Do not contact Council Partners for booths. It is critical that we maintain a positive
relationship with our partners for their continued support of Girl Scouts and our
Cookie Program. Our partners do not want to field calls from troops, if they have
already agreed to a Girl Scout Booth.
4. Make sure the property management company allows boothing. Sometimes the
store manager will approve a booth when the property management does not
allow boothing on their property.
5. Ask the store manager/owner if there are any special requirements.
Boothing for Success
Get help from parents! Don’t feel obligated to do to every booth. Parents are willing to help,
just remember that one of the two booth chaperones must be a registered and back-
ground checked Girl Scout. This person should handle the money and inventory.
Help Girl Scouts shine! Know booth policies and guidelines listed in the Program Manual.
Share this information with booth chaperones.
No-shows are a no no! No shows hurt everyone - other troops, partnerships, and
customers using Cookie Finder. If your troop is a no-show to a booth, or cancels frequently
at the last minute, your troop is in jeopardy of losing additional booths.
What you can do to prevent no-shows or last-minute cancellations:
1. Don’t overbook booths. Just because a booth is open, doesn’t mean your troop has
the resources to staff it.
2. Cancel the booths in eBudde as soon as you know your troop cannot staff it. If it’s a
Council-scheduled booth, do not post the open site on social media and hold the
spot in eBudde. Instead, open it back up to the Council, not just your Service Unit,
by cancelling it immediately in eBudde. If it is a self-scheduled booth, cancel it in
eBudde first and then you can network with your neighborhood to let others know
it’s open. They will need to re-enter it in eBudde.
3. Don’t schedule 1:1 booths at high volume sites like Walmart or Fry’s Food Stores.
These sites should only happen if one girl had an emergency and another girl could
not take her spot.
4. Talk to your parents about no-shows and last-minute cancellations. Discuss the
reasons why it’s important to let you know as soon as possible if their daughter is
unable to booth.
COOKIE PROGRAM MANUAL | 2021 SUPPLEMENT 11Boothing Basics
Ordering packages for booths sales isn’t an exact science. Ask experienced troops for
guidance and use the average sales per cookie variety to get an idea of your flavor mix.
Thin Mints Samoas Tagalongs Do-si-Dos Trefoils Lemon Ups S’mores Toffee-tastics
35% 21% 14% 9% 7% 6% 6% 2%
What you’ll need at a Girl Scout Cookie Booth
2 - 4 girls and 2 chaperones - one must be a registered and background checked Girl
Scout!
$40 in ones and fives.
A fanny pack to keep the money safe.
Table, two chairs, signs and other decorations.
A credit card reader and smartphone.
Troop Cookie Inventory. Using girl inventory can get complicated, so if you do this,
make sure to keep detailed records.
A copy of the Booth Sale Worksheet to document sales which can be found on our
website or in the Program Manual.
A copy of your eBudde documentation.
Basic Girl Scout Booth Manners
1. Check in with the store manager. Follow all instructions given.
2. Be respectful of the troop boothing before and after you. Don’t take sales after
your shift ends.
3. Leave the site cleaner than when you found it, we are guests.
4. Keep doorways and walkways clear.
5. Be respectful of our store supporters! Leave their competitors’ materials at
home.
6. Take empty boxes with you to recycle.
7. Have fun and enjoy the experience.
10
12
10 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.Cookie Flair!
Girls love to sell cookies with different types of flair. You can “Bling your Booth,” dress up your
wagon, or create a lemonade-style cookie stand. Make sure to take a picutre and enter our
contest!
» One entry per girl, per cookie ‘style.’
» Two winners per style will be randomly selected to win a $75 Council gift card.
» Entries must include the girl, cookie signage and some bling.
» See girlscoutsaz.org/cookie-contests to enter.
» Entries may be shared on Product Program’s YouTube Channel, Council website,
social media or Girl Scout events.
Cookie Commercial Video
Are you a savvy cookie seller or entertaining entrepreneur? Make your own Cookie
Commercial and show your audience why they should buy your cookies!
» Create your own topic or use sample topics like “Girl Scout Cookies are delicious!”,
“Why I love Girl Scouts”, best-selling techniques, Digital Cookies, boothing, walkabouts,
a creative sales pitch or sales strategy.
» Videos must be uploaded to our shared Google folder for consideration. You must
have the link to upload - http://bit.ly/cookie-commercial.
» The first or last image must include written credits indicating the girl’s name, troop or
IGM number and email address. This can be as simple as a girl holding up a written
sign.
» You can post your commercial on your Digital Cookie Website.
» Five winners will be randomly selected.
Cookie Scavenger Hunt
Want to go out exploring? Ready to get up and moving? Try the new Cookie Scavenger Hunt!
» Take a picture of each item listed. If you are able to find multiple
items at once, there must be a picture for each task.
» See girlscoutsaz.org/cookie-contests for list.
» Girl must appear in the picture with the item.
» Get one point for each picture.
» Don’t forget to have fun with creativity and originality!
» Five winners will be randomly selected.
Entries Due March 11, 2021
See our website girlscoutsaz.org/cookie-contests to enter.
COOKIE PROGRAM MANUAL | 2021 SUPPLEMENT 13The 5 Skills:
Support Shaping the
the Girl Scout Girls’ Future
»
Movement » Goal Setting
» Decision Making
The Power of Cookies! »
»
Money Management
People Skills
The Girl Scout Cookie Program » Business Ethics
has funded Girl Scouting for over
100 years and has provided the
Why they matter:
When your Girl Scout has learned these skills she’ll be
resources for millions of girls to poised for success in her career. Think about it:
experience Girl Scouting. From
camp and travel to STEM and When employers interview job candidates, they
everything in between, the cookie all look for the same things. This is true whether the
employer is a bank, high-tech company, university,
program provides the funding. hospital, publishing house, are dealership, accounting
firm - or even the local pet store! They want:
When girls participate in the cookie
» Someone who can set goals and meet
program, they are honoring girls deadlines.
that came before them and leaving » Someone who works well with others.
a legacy for future girls to enjoy the » Someone who understands customers.
» Someone who can influence others.
opportunities that Girl Scouts » Someone who is honest, trustworthy, and
provides. Whether you sell 10 reliable.
packages or 1,000 packages, you
Sound like anyone you know?
are contributing to the success of
That’s your Girl Scout, using the 5 Skills she learns
The Girl Scout Movement in Arizona. in the Girl Scout Cookie Program.
100% of cookie proceeds stay in
Entrepreneurship Program Framework
the Arizona Cactus-Pine Council to
» Financial Literacy - Girls develop a foundation
benefit local Girl Scouts. Cookie for entrepreneurial activities and gain skills for
proceeds fund 66% of our Council’s a healthy financial future.
operating expenses. » Cookie Entrepreneurship - Girls run their own
cookie businesses and develop 5 skills and an
Did you know? Council proceeds entrepreneurial mindset.
generated from a typical troop of
» Social Entrepreneurship - Girls take a business
10 girls provides the resources to approach to developing solutions for social,
fund 10 camperships and other Girl cultural, or environmental issues.
Scouting activities for all! » Girl Enterprise - Girls develop and test their
ideas as they get hands on entrepreneurial
experience.
14 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.Digital Cookie Cookies for the
On this online selling platform, girls can Community
personalize their Digital Cookie site and send Don’t underestimate the power of community.
emails to invite friends and family to buy Many customers will buy additional cookies
cookies with the option of getting in-person to support a worthy cause, others would
delivery or direct shipment to their home. The rather donate a package than eat the cookies.
Digital Cookie App can be used to take credit Ask all potential customers if they would like to
card payments on walkabouts or to friends donate a package, rather than if they would like
and family. to buy. If they want cookies to eat, they will
stop, but this simple change of words may get
Social Media others with no intention of buying a box to
stop to support your cause.
For Girl Scout entrepreneurs 13 and older,
social media is a great way to spread the
word and market their cookies. Workplace Sales
Girls must have parental permission, post
only on private accounts, share their cookie link Girls can either make pitches to local
and follow GSUSA’s online safety guidelines. businesses or go with a parent to their
workplace to sell cookies. They can make
posters or flyers to promote their sale!
Booth Sales
Troops can set up booths in high-traffic areas Payment Options
such as grocery stores, malls or sporting
events to market their Girl Scout Cookies to First Data (CloverGo) is our Council’s preferred
customers. Sign up for booth sales and get CreditCard Platform. Fees for First Data are 2% +
council approval through eBudde or eBudde $0.08/transaction. For troops that sign up
Troop App Plus. to use First Data, the GSACPC Leadership
Team will partner with the Troops to
cover the fees during the cookie season
Order Cards (January-February). Any fees associated with
When girls are visiting friends and family and using the card reader outside of Girl Scout
don’t have their cookies with them, they can Cookie season will be the responsibility of the
use their order card or Digital Cookie App to troop and will be withdrawn from the troop
take orders to deliver later! account through ACH. The platform is app-
based and no device or swiper is needed.
Troops will have the option to purchase a
Door-to-door Walkabouts device for $39.95 if they prefer one. See our
Encourage girls to spread the Girl Scout website for instructions on how to sign up for
Cookie love to their entire neighborhood. Take First Data.
orders, or load packages into a wagon or car
and leave no doorbell un-rung!
COOKIE PROGRAM MANUAL | 2021 SUPPLEMENT 1511. It takes a team! Ask for help from parents. Don’t
try to be the Cookie Manager and Troop Leader.
Troops may choose to use Square
or other credit card readers, but 22. Take the training. There’s training in your Service
Unit as well as many online resources to help you.
they are responsible for any fees
associated with using these readers,
even during the cookie program. 33. Help girls set goals. Be sure to explain how the
cookie program supports all Girl Scouting.
Since GSACPC does not have an
established partnership with these 44. Earn a Cookie Badge! Ask the girls which badge
companies, we will be unable to they want to earn during the cookie season.
support any issues that arise with
these readers. 55. Involve the parents – hold a parent cookie
meeting, explain why it’s important to participate,
share the troop’s goals and ask for their help.
Parents can help with booths, run to the cupboard
and help with Girl Program.
66. Participate in a cookie rally. It’s a great way to
get girls excited for the program.
The use of Peer-to-Peer Payment
Platforms (Cash App, Facebook 7. Manage your cookie inventory. Ask for weekly
7
Payments, etc.) apps is permmitted inventory status and money from girls.
for receiving funds into your Remember, no girl should have more than 120
account only, with the exception of unpaid packages of cookies at a time. Troops are
Facebook Payments which may responsible for any unpaid balances over that
also be used to send money. amount from a girl.
Paypal is not permitted.
88. Submit an initial cookie order. Cookies will go fast
during the first few weeks of the sale!
99. Only booth in locations that will be open,
accessible and safe for all girls. Girls should not
sell in or in front of establishments that they
cannot legally patronize.
Please note: Credit cards should
never be used by families to make 10. Rebalance your flavor mix by exchanging
10
payment to troops for cookies sold unopened full cases of slower selling cookies
through another means. This is not with higher selling cookies throughout the
a good use of resources as there are program – especially after week three. Sales will
credit card fees associated with begin to slow after week three, but Thin Mints
credit card transactions -- even
and Samoas are traditionally the best sellers. Be
when the troop is not responsible
warned, chocolate flavors may be harder to find
for them. Troops may accept Face-
towards the end of the program, so it’s best to
book Messenger for cookie payment
from parents. make your trades early.
11. Be kind and considerate to other Troop Leaders
11
and cookie volunteers. We all are working towards
the same goal – a safe, fun and successful cookie
program that helps girls learn and grow.
16 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.For the Record –
There are incorrect rumors about Girl Scouts that tend to resurface during cookie season, when we
are most visible to the public. The most common misperceptions are about Girl Scouts’ relationship
to Planned Parenthood, that girls/troops only receive a small portion of the cookie funds and that
Girl Scouts and Boy Scouts are the same organization. Here are the facts:
» Girl Scouts does not support Planned Parenthood in any way. Girl Scouts does not advocate one
way or another on issues which we consider private issues and best handled by families.
» 100% of the cookie proceeds stay in Arizona Cactus-Pine Council to benefit local girls. Funds
raised from the sale of cookies benefit all the Girl Scouts in our Council both directly and
indirectly. Cookie proceeds are the largest source of income for Council’s girl programs,
volunteer training, our facilities, four camp properties and the financial assistance that keeps
Girl Scouting in Arizona available and affordable for all.
» Girl Scouts and Boy Scouts are two completely different organizations, each with a
Congressional Charter. Girl Scouts serves girls in an all-girl, girl-led and supportive
environment. Only Girl Scouts sell GS Cookies.
We encourage all participating cookie program volunteers to review the facts on Girl Scouts,
in relation to social issues and financials, in preparation for cookie season. You can find this
information at girlscoutsaz.org/fortherecord.
These are not the topics we want to focus on during cookie season as it takes away from the
girls and the important program pieces that are promoting positive learning. However, we
think it is important troops are informed (and keep parents in the loop) so none of our members
feel caught off guard if a misinformed customer approaches them.
If approached by misinformed customers:
» Please refer them to girlscoutsaz.org/fortherecord or Council Communications staff.
» Remind them our priority is to let the girls learn and have fun. Ask that adults keep adult
conversations to themselves. Approaching girls with salacious materials at a cookie booth is
not acceptable, should be reported to Council and will be investigated.
» Safety is important. We don’t want members putting themselves in an untenable situation.
This is especially true if a person becomes agitated in conversation - please remove yourself
and girls from the setting.
Why do some people voice concern about Girl Scout Cookies? In short, it’s because they’ve
been fed false information about Girl Scouts and the Girl Scout Cookie Program. As a large and
visible organization, Girl Scouts is occasionally a target for outside groups with clear agendas. Please
encourage everyone to seek the facts at girlscoutsaz.org/fortherecord.
COOKIE PROGRAM MANUAL | 2021 SUPPLEMENT 17Cookie Cupboard: Locations around the Parent/Guardian Permission and Financial
Council where Troop Leaders and Independent Agreement: A form the girl’s parent or
Girl Members (IGMs) can pick up additional guardian must sign before she can participate
cookies throughout the cookie season. These in the Girl Scout Cookie Program.
are generally in a personal home and run by a
dedicated volunteer. PGA (Per Girl Average): The average number
of cookies sold by each girl participating in the
Cookie Finder: An app and website where cookie program. Girls without assigned cookies
customers can enter their zip code to find in eBudde are not included in the average.
the nearest cookie booth. Only Cookie booths
entered into eBudde show up in Cookie Finder. Program Credits: A reward option can be
used to pay for Girl Scout travel, membership,
Cookies for the Community: A program at the Council Shop, and Girl Program, etc. IGM
where customers can donate cookies. There girls earn additional Program Credits in lieu of
are two Cookies for the Community options: troop proceeds. All Program Credits expire 15
Council Cookies for the Community and Troop months from date of issue.
Cookies for the Community.
Self-Scheduled Booths: Booths that troops
Council-Scheduled Booths: Booths scheduled have scheduled themselves. These booths are
by the Council, usually at the large grocery entered into eBudde by the troop and need
chains. The booth schedule was arranged with Council approval.
their district offices. Troops may not contact
them for additional booths. Standabout: Lemonade-style stands located
on private, non-commercial property. They do
Delivery (Cookie Delivery): When the cookies not need to be entered into eBudde.
are delivered to the Service Units. In Metro
Phoenix, delivery occurs over two days; and Troop Cookie App: A mobile app to access
troops are scheduled to pick up their cookies at eBudde to select or delete booths, enter your
a designated date, time and location. initial order and more.
Digital Cookie/Digital Order (DOC): The Girl Troop Product Manager: The Troop Product
Scout platform where girls can set up their Manager leads the troop through the cookie
online business to sell cookies to friends and program and is responsible for financial
family. Girls can also use the DOC platform and product transactions, program logistics,
to work through age-specific Cookie Badge and girl program. Best practices suggest this
requirements. Credit card payments can be volunteer should not be the Troop Leader.
taken through the Digital Cookie app. Troop Product Manager Agreement (TPM): A
eBudde: The online platform used to place the signed agreement between the Troop Product
Troop Initial Order, manage troop inventory, Manager(s) and the Council accepting
assign cookies to girls, document payment responsibility to manage the cookie program,
of cookies, schedule booths, and order Girl including all financial obligations. Volunteers
Rewards. who have not signed the agreement should not
handle cookie money.
Initial Order Calculator: A calculator located
on our website that helps troops determine the Walkabouts: Girls and chaperones walk
number of cookies by flavor that they should around the neighborhood selling cookies door
make in their Initial Order. to door.
20 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.GirlSeason
ut Cookie Scout2020
Cookie
(Jan Season 2021
20 – March 1) (Jan 18 – Feb 28)
Girls to
n selling cookies have beenthe
support selling cookies
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experience the100
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Girl Scout Cookie
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e largest girl-led businessis the largest
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NT IMPORTANT
SALE DATES: January 20 – MarchDOC ORDER TAKING: January 4 - Februay 28, 2020
1, 2020 Need help Need help
SALE DATES: January 18 - February 28, 2021 Need more Need more
ES DATES
TROOP INITIAL ORDER DUE: December
TROOP15, 2019ORDER DUE: December 13, 2020with your Troop
INITAL with your Troop
METRO PHX COOKIE DELIVERY: January 18-19;
EXTENDED exact
AREA date/
COOKIE locationJanuary
DELIVERY: TBD 10 -Initial
15; exact date/time TBD
cookies after cookies after
Order? Initial Order?
METRO
DIGITAL ORDER CARD (DOC) CLOSES: PHX COOKIE
February DELIVERY: January 16 - 17; exact date/time TBD
23, 2020 placing Troop placing Troop
TROOPS SUBMIT FINAL REWARDS:GIRL DELIVERY DIGITAL ORDER CARD (DOC) CLOSES:
March 8, 2020 See the February 21, 2021
Initial Order See the Initial Order
Initial Order? Initial Order?
PARENT/GUARDIAN OUTSTANDING BALANCEand FORM ACH DUE: March 8, 2021
Calculator and ACH Calculator
PARENT/GUARDIAN OUTSTANDING BALANCE
GIRL REWARDS FORM DUE: MarchMay
ARRIVE/EVENTS: 9, 2020
- July See “Cookie Cupboard See “Cookie Cupboard
GIRL REWARDSNO COOKIE
ARRIVE: May/June bit.ly/initial-order- bit.ly/initial-order-
Info” section below Info” section below
SALES calculator calculator
ACH DATES: before ACH DATES:
January
FEB 6: $1.00/pkg 4! ordered
of cookies in$1.00/pkg
FEB 4: initial order and picked
of cookies orderedupinatinitial
a cupboard
order andthrough
picked upFeb
at a3cupboard
($ due in through
account Jan
Feb31
3) ($ due in account 2/1)
FEB 20: $1.50/pkg of cookies ordered in initial
FEB 18: order
$1.50/pkg and picked
of cookies up at
ordered a cupboard
in initial through
order and picked Feb
up at15
a($ due in account
cupboard throughFeb 20)
Feb 12 ( $ due in account 2/13)
MAR 12: Remaining amount dueMAR is withdrawn fromamount
11: Remaining the troop’s
due isaccount
withdrawn($fromdue the
intotroo
account Mar($9)due into account 3/8)
account
KIE COOKIE
Super Six Cookies ($5/box) Super Six Cookies ($5/box)Specialty Cookies ($6/box) Specialty Cookies ($6/box)
UP LINE-UP
Thin Mints® (vegan) Thin Mints (vegan)TagalongsDo-si-dos
Do-si-dos® ® ® ®
Tagalongs
Girl Scout S’mores®® (Non-GMO) Girl Scout S’mores® (Non-GMO)
Lemon-Ups® SamoasLemon-Ups
® ®
Trefoils® Samoas® Trefoils® (gluten-free)
Toffee-tastic™ Toffee-tastic™ (gluten-free)
Our cookies are made by Little Brownie
OurBakers
cookies(www.littlebrowniebakers.com ). Some
are made by Little Brownie Bakers Councils use a different baker,Some
(www.littlebrowniebakers.com). whichCouncils
is why use a different baker, which is why
the cookies have different names. Specialty cookies
the cookies haveare available
different whileSpecialty
names. suppliescookies
last. are available while supplies last.
& • Girl ParticipationGOALS
Goal: 15+&packages
• Girl Participation Goal: 15+ packages
100% of cookie
byproceeds
each girl benefit Girl
100%Scouts in ourproceeds
of cookie Council benefit Girl Scouts in our Council
OP • TROOP
Individual Girl Goal: determined
• by each girl
Individual Girl Goal: determined
DS •
•
Troop Goal: determined
PROCEEDS • Troop Goal: determinedTROOP
by troop
Council Goal: 3,000,000+ packages
by troop PROCEEDS = TROOP PROCEEDS =
• Council Goal: 2,100,000+ packages
$.90/ $.90/PKG
G SELLING Cookie Booths Cookie Booths
DS WalkaboutsMETHODSStandabouts
Walkabouts Standabouts
Self-Scheduled Self-Scheduled
Council-Scheduled Council-Scheduled
Otherwise known as OtherwiseOtherwise
known as known asTheseOtherwise
are boothsknown
that theas These
Thesearearebooths
booths that
that Council
the se- These are booths that Council
“Door-to-Door ” “Lemonade“Door-to-Door”
Stand ” troop “secures
Lemonade Stand ”
by contacting cures;
troop they are by
secures open to all troops on secures; they are open to all troops
contacting
the owner/manager directly. the aowner/manager
1st come, 1st served basis.
directly. on a 1st come, 1st served basis.
This is a stand that This is a stand that
girls set up on private, Troops can self-schedule
girls set up on booths
private,as Troops Troops can sign upbooths
can self-schedule for these
as Tro ops can sign up for these
non-commercial prop- soon as they have completed
non-commercial train- soon
prop- in as
eBudde™ and
they have participate in
completed in eBudde™ and participate in
erty to sell cookies to ing. Enter
ertybooths
to sell into eBudde
cookies to training.booth rounds
Enter booths tointo
secure them.
eBudde booth rounds to secure them.
people as they pass by. as soon as possible
people as theyto pass
speedby. as soon as possible to speed
up the approval process. Only select booths you Only select booths you
up the approval process.
know you can staff. know you can staff.
KIE Pick up full cases ofCOOKIE
cookies or exchange
Pick up fullunopened cases from
cases of cookies a Cookie Cupboard.
or exchange eBudde
unopened cases cananow
from help
Cookie you
Cupboard. eBudde can now help you
D CUPBOARD
network to exchange cookies. network to exchange cookies.
FO • Cookie CupboardsINFO
are located• atCookie
the homes of volunteers;
Cupboards exact
are located atlocations,
the homes hours, and inventory
of volunteers; exactupdates will
locations, hours, and inventory updates will
be listed in eBudde under the Cookie Cupboard
be listed tab.under
in eBudde Submit theyour cupboard
Cookie orders
Cupboard inSubmit
tab. eBuddeyour
24-48 hours orders in eBudde 24-48 hours
cupboard
before you stop by the cupboard. before you stop by the cupboard.
• There is also a Cookie Cupboard Warehouse
• There is alsoat 3801 E Illini
a Cookie St, Phoenix,
Cupboard AZ 85040.
Warehouse at 912Pick upLane
Park LARGE orders
#103, fromAZ. Pick up LARGE orders from
Tempe,
this cupboard. this cupboard.
AL DIGITAL
With this platform, girls can earnWith
cookie
thisbadges, use
platform, barcan
girls graphs
earnand pie badges,
cookie charts touse
mapbar graphs and pie charts to map
KIE sales, highlight goalsCOOKIE sales, highlisht
& service projects, goals
and have & service
a little projects,
fun playing gamesand and Cookie
have a little fun playing sellers
games and Cookie sellers
cookie trivia! cookie trivia! can use the Digital can use the Digital
ookie The Digital Cookie Cookie Mobile App Cookie Mobile App
e Girl All digital Platform
cookies are paid for
is where Girlonline withcookies
All digital a credit are
card. There
paid for are twowith
online waysa they
credit card. There aretotwo wayscredit
accept they to accept credit
d an can be delivered:
Scouts can build an can be delivered: cards during cards during
iness online
1. Cookies arecookie business
shipped directly to
1. customers – delivery
Cookies are shipped charges
directly apply
to customers – delivery charges apply
walkabouts and walkabouts and
2. Girls can deliver cookies to local friends
2. Girls canand family
deliver cookies–tonolocal
delivery charges
friends and family – no delivery charges
in-person sales! in-person sales!
apply; a parent must approve the transaction,
apply; a parentormust
the sale will be
approve thedeclined
transaction, or the sale will be declined
ce was originally
Cookies
createdatby
a Glance
Paradise
was
Hills!
originally created by Paradise Hills!
COOKIE PROGRAM MANUAL | 2021 SUPPLEMENT 21EBUDDE™ EBUDDE™ eBudde™ ( https://ebudde.littlebrownie.com)
eBudde™ ( https://ebudde.littlebrownie.com ) provides a variety of features forprovides
troops toa track
variety of features
cookie sale for troops to track cookie s
information.
information. Please view the eBudde webinarPlease view the
or consult theeBudde
eBudde manual
webinaronor www.girlscoutsaz.org
consult the eBudde manual on www.girlscoutsaz.org
for additional
The platform to track
sales, inventory & information regarding eBudde.
The platform to track information
Get familiar regarding
with eBudde.
eBudde™ as Get
soon familiar
as with
possible. eBudde™ as soon as possible.
financials sales, inventory
MEMBER LOGIN EMAIL ADDRESS
& financials MEMBER LOGIN PASSWORD
COOKIES COOKIES
Some customers choose to buy Some customers
cookies choose
and donate tothese
them; buy cookies
cookiesand
are donate
usually them; these
donated cookies
to our are local
military, usually donated to our m
FOR THE food banks and other THE food
FORnon-profit banks and other non-profit organizations.
organizations.
COMMUNITY COMMUNITY
COUNCIL Cookies for the Community TROOP Cookies for the Community
COUNCIL Cookies for the Community TROOP Cookies for the Communit
These are cookies that COUNCILThese are to
donates cookies that COUNCIL
community These donates to community
are cookies Thesedonates
that YOUR TROOP are cookies that YOUR TROOP dona
to a com-
organizations on your behalf. organizations on your behalf.
munity organization directly. munity organization directly.
• Troops DO NOT need to have •physical
Troopsinventory
DO NOT need
of to •have physical
Troops inventory
DO need of physical
to have • Troops DO need
inventory of to have physical inve
these boxes at the end of cookiethese
salesboxes at the end of cookie sales at the end of cookiethese
these boxes salesboxes at the end of cookie sale
• Troops DO NOT need to contact• Troops DO NOT need
the organization to to •contact
Troopsthe
DOorganization to the
need to contact • organization
Troops DO need
to to contact the organ
arrange the donation arrange the donation arrange the donation arrange the donation
COOKIE COOKIE
Cookie Flair! Cookie
Cookie Flair!Commercial Cookie
Design Scavenger Hunt
a Patch Cookie Pr
CONTESTS CONTESTS
Submit a picture of your cookie SubmitSubmit
a picture of your
a video ofcookie Design
yourself related a 3” Cookies
to Have forselling
fun while the cookies, look
See page 11 of the sup
booth, wagon, or lemonade-style booth, cookies and/or
wagon, or why you love GirlCommunity
lemonade-style at page 11 for
patch. details.
Patches with manual for info on the
stand: stand: Scouts. more than four colors (white not GSUSA 2020 Cookie P
included) •will
Listnot
willbe
beconsidered.
provided closer to the
• One entry per girl per cookie • One•entryMustper
include girlcookie
girl per name and troop season at
‘style’ ‘style’ number. girlscoutsaz.org/cookie-contest.
• Entries must include the girl, • Entries must include the girl,
cookie signage & some bling cookie signage & some bling
ENTER ALL CONTESTS at: girlscoutsaz.org/cookie-contests
ENTER ALL CONTESTS at: girlscoutsaz.org/cookie-contests
Each will
Each contest above is a drawing. Winners contest above is aselected
be randomly drawing.
to FIVE
win awinners will be
$75 Council Giftrandomly selected
Card for each to win a $75 Council Gift Card for e
contest.
Cookie MYSTERY
Council will ship contest rewardsMystery Houses are homes hidden across the Council that have a surprise waiting for the first lucky gi
to all winners.
Contest HOUSES them to buy cookies. Prizes include movie tickets, animal plushes or Council Gift cards. Hints can be f
Rewards http://bit.ly/mystery-house-clues .
GIRL Girls can earn Rewards GIRL GirlsCredits.
or Program can earn Rewards or Program Credits.
REWARDS • Rewards areREWARDS • Rewards
cumulative and based arenumber
on total cumulative and based
of packages on except
sold, total number
opt outofrewards.
packages sold
• • Program
Program Credits can be used toward Credits cancamp,
GS programs, be used toward GS shop,
membership, programs, camp,
and/or travelmembership, and/or travel
• All Program Credits expire 15 •months
All Program Credits
after the date expire 15 months after the date of issue
of issue
• • See cookie
See cookie order form for additional detailsorder form for additional details
FINANCIAL • Do not accept
FINANCIAL
bills over $20 • Do not accept bills over $20
INFO • Only accept checksINFO • Only
from people accept
you know checks
WELL from people
– troops you knowfor
are responsible WELL – troops
bounced are responsible
checks & NSF fees for bounced checks & N
• DO NOT co-mingle personal cash
• DO NOT
with co-mingle
cookie money personal cash with cookie money
BEST • Required: sign theBEST • Required:
Troop Product Managersign the Troop
Agreement Product
(TPM) Manager Agreement (TPM) at http://bit.ly/troop-product-man
at http://bit.ly/troop-product-manager-agree-
PRACTICES ment PRACTICES ment
Pre-cookie sales • Required: have all parents
Pre-cookie • the
sales sign Required: have all parents
Parent/Guardian signAgreement
Financial the Parent/Guardian Financial Agreement (in cookie packet)
(in cookie packet)
• Check your troop roster; make• sure
Check
all your troopparents
girls (and roster; make sureto
who wish allhelp)
girls (and parents who
are registered withwish
yourtotroop
help) are registered with yo
• Watch
• Watch the cookie training webinars on the cookie training webinars
www.girlscoutsaz.org on www.girlscoutsaz.org
(listed under the Cookies+ tab) (listed under the Cookies+ tab)
BEST • Do not give any oneBEST
girl more•than
Do 120
not give
boxesany
at one girl more
any given than
time, 120
until boxeshas
money at any
been given time,
turned in until money has been turned in
PRACTICES • Track troop inventory closely –• cookies
PRACTICES Track troop inventory
CANNOT closely at
be returned – cookies
the endCANNOT be returned at the end of the sale
of the sale
Mid - cookie sales • Use the Troop-to-Troop • Use
Mid- cookie salesTransfer Tabthe Troop-to-Troop
in eBudde BEFORE Transfer
going toLink at http://bit.ly/troop-to-troop
a Cookie Cupboard BEFORE going to a Cookie Cu
• Update eBudde regularly • Update eBudde regularly
BEST • Reconcile eBuddeBEST
and finances • Reconcile
immediately eBudde and finances immediately
Collect & deposit cookie $$ fromCollect & deposit co
PRACTICES the troop’s success!•Let
• Celebrate PRACTICES Celebrate
the girls the
votetroop’s success!
on a fun Let the girls vote on a fun activity
activity
girls OFTEN (weekly or more)! girls OFTEN (weekly
Post-cookiesales • Send “Thank You” notes
Post-cookie • Send “Thank
salesto customers You” notes to customers (and parents)!
(and parents)!
RESOURCES RESOURCESto find
Visit www.girlscoutsaz.org Visit
LOTSwww.girlscoutsaz.org to findunder
of resources & webinars LOTSthe
of resources
Cookies+ &tab!!!
webinars under
Contact yourthe Cookies+
Service Unit tab!!! Contact you
CookieMobile
Cookie Team. Download the following Team. Apps:
Download the
Digital following
Cookie, Mobile
eBudde Apps:
Troop, BoothDigital
SalesCookie, eBudde Troop, Booth Sales Reco
Recorder
22 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.We believe the Girl Scout Law is the best guide as we lead girls through the cookie program.
» I am HONEST – I follow all the dates, deadlines and financial obligations for the cookie program.
» I am FAIR – I ensure all girls have the opportunity to participate in the cookie program.
» I am FRIENDLY – I show compassion and empathy for all those I meet.
» I am HELPFUL – I serve as a resource for parents and my sister volunteers.
» I am CONSIDERATE – I share our unused cookie booths with other troops.
» I am CARING – I thank parents and volunteers for their time and hard work.
» I am COURAGEOUS – I choose to take the high road in my dealings with others.
» I am STRONG – I strive to meet my responsibilities and ask for help when I need it.
» I am RESPONSIBLE FOR WHAT I SAY AND DO – I am a good role model for others.
» I RESPECT MYSELF AND OTHERS – I am polite and encourage girls to be the same.
» I RESPECT AUTHORITY – I respect the retailers who allow us to sell at their businesses and remind
others it is a privilege to do so.
» I USE RESOURCES WISELY – I rely on the expertise of others.
» I MAKE THE WORLD A BETTER PLACE – I encourage girls to participate and promote Cookies
for the Community.
» I am A SISTER TO EVERY GIRL SCOUT – I remember the cookie program provides life changing
experiences for all the girls in our council and makes Girl Scouting possible tomorrow.
COOKIE PROGRAM MANUAL | 2021 SUPPLEMENT 23119 E Coronado Road Phoenix, AZ 85004 602.452.7000 | 800.352.6133
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