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CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
Connect
                                                      The Bay’s Online Business Magazine

                                                                                December 2013

   Latest Business News      Events   Opportunities

  BuildingBetterBusiness

Tauranga Chamber Of Commerce | 1
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
In This Issue
                                          Connect DECEMBER 2013

                                   Up close and         Proposed Tauranga            Rugby Sevens
                                   personal - with      Marine Precinct              opens up new
                                   Michael Cooney,      Page ................. 4     opportunities in
                                   Cooney Lees                                       the Bay ......... 5
                                   Morgan
                                   Page ........... 6

                                                                             Chamber of Commerce Tauranga
                                                                                      Smart Business Centre
                                                                                            65 Chapel Street
                                                                                              Tauranga 3110
                                                                                        Ph: (64) 7 577 9823

Tauranga Chamber Of Commerce | 2
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
Connect

Welcome to Connect
Welcome to the spring edition of Connect               how diverse our community is becoming. It’s a

                                                                                                             RealMe
Magazine.                                              wonderful experience to see the vibrant traditional
                                                       costumes of our most recent citizens as they gain
Don’t you just love the longer daylight hours; the     their qualifications.
warmth; the inherent optimism of spring?
                                                       Further evidence of our attraction to newcomers is    Prove your identity online easily and securely
Spring is the opportunity to start afresh and anew,    seen at the official Mayoral citizenship ceremonies   with RealMe, New Zealand’s secure online
and for numerous people that’s what Tauranga is        and at the Regional Ethnic Festival which             identity verification service.
all about.                                             brings together a compilation of culture, dance,
                                                       food, arts and crafts of over seventy migrant         RealMe acts as your online ID and can be used
Thousands of families every year commence                                                                    for important online transactions. Soon you’ll
                                                       communities living in Tauranga.
new beginnings in a city with a culture that                                                                 be able to do things like open a bank account
values the new and the novel. Optimism and             Another popular rebirth is the trend for newly        without needing to front up in person or visit a
positivity are our mantras, and with them comes        retired folk from all over New Zealand and            JP.
confidence. More than any other city our thinking      indeed other nations, to retire to Tauranga. At
is fresh, novel, innovative, original, unique and      the Chamber of Commerce we have tapped into           RealMe is officially backed by the government
imaginative.                                           that migration and have recruited 140 volunteer       and New Zealand Post. To read more click here.
                                                       mentors to help our smaller businesses. Over
Twenty two years ago in 1991 our population was
                                                       half our mentors are retired and at our mentor
barely 67,000 and now it’s almost 115,000 - a
                                                       appreciation events, you’ll never see so many
surge of 48,000 people or 72%. That’s a big
                                                       tanned, fit and vigorous retirees anywhere.
chunk of today’s citizens who arrived with hope
and optimism as their primary frame of mind.           The Mayor and new city council are in a 100-day
Most newcomers don’t know the city well and            process of deciding on a new city vision. It’s a
have arrived on a leap of faith. They may have         new start for them
friends or relatives who are contented residents       too, so let’s wish
who they want be near to, or they’ve heard             them well and
positive stories about the city, or they’ve enjoyed    hope they capture
happy holidays here. The common denominator is         who we are and
that they all hope their future is rosier than their   where we are
past.                                                  going.

You only have to attend a Bay of Polytechnic           Best regards
graduation ceremony to gain some insight of just       Max Mason, CEO

New Business: Lets Go Shopping Tours
Are shopping and travelling two of your                The tours feature stores like Macy’s, Saks 5th
favourite activities?                                  Avenue , Nordstrom, Coach, Prada, Jimmy Choo,
                                                       DKNY and Kate Spade to name just a few. The
Imagine combining them both! Pauline Hunt’s            tours are not just shopping; you also have the
new business does just that with Lets Go               opportunity to take in L.A’s famous and iconic
Shopping Tours. Pauline offers 7 night fully           landmarks. The first tour is scheduled for March
escorted group tours of 15 - 20 women to Los           7th, 2014. Lets go shopping!
Angeles for fashion, shoes, handbags, make-up,
jewellery, homewares and more, both designer           Visit www.letsgoshoppingtours.com
labels and household names.

                                                                                                                           Tauranga Chamber Of Commerce | 3
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
Another first for   Experience Comvita: A
Vodafone - HD Voice unique New Zealand
                                                                                                                                                Connect
High Definition Voice gives you crystal clear                         story is now open
high definition calling without the background
noise. Thanks to the SuperNet, it’s like talking to                   Experience Comvita offers visitors a journey            Leading multimedia technology and fascinating
someone in the same room, even if the Vodafone                        of discovery to share the wonder of nature's            exhibits take guests on a journey from the past to
Warriors have just scored.                                            intelligence and is the only place in the world         the present and into a future of new possibilities,
                                                                      where visitors can enter a virtual honey bee hive.      to improve health and wellbeing.
• Speak quietly and still be heard
• No more confusion over who's called you                             One hour guided tours take visitors back through        Experience Comvita – is a unique New Zealand
• Less background noise and less feedback                             time to discover ancient ways of how natural            story about bees, man and nature and is ideally
  makes calls on speaker phone that much better                       plants were used then and are still to this day, to     suited for all markets, all age groups and is open
• Talk 'hands free' while you're busy doing other                     provide special health benefits that improve the        364 days of the year.
  things                                                              quality of life.                                        For more information visit
                                                                                                                              www.experiencecomvita.com
The technology is the smartphone equivalent
of switching from Standard Definition to High
Definition television. Customers will notice a
significant improvement in how their calls sound -
                                                                           NEW MEMBER
at no extra cost.
                                                                               PROFILE
How do you get it? If you are a Vodafone
customer and have one of the smartphones
below, you’ve already got it!                                           Can you tell us about your business?                 Can you tell us why you joined the
                                                                                                                             Chamber?
                                                                        We are a relaxed and informal establishment
iPhone (5, 5s, 5c), HTC (One, One Mini, 8X), Nokia (610, 800, 820,
                                                                        created to suit all occasions from business          We chose to be a part of the Chamber to help
925), Blackberry (9810, Z10), Samsung (GALAXY Ace 3, GALAXY Note
3, GALAXY S4 CAT4, GALAXY Express 2), Sony (Xperia SP, U, Z, E, Z1)
                                                                        lunches, meeting friends and family to private       establish us within the business people of the city
                                                                        functions and dinner and cocktail parties. We        and to assist with the promotion and lifting of
Watch the video to hear the difference.                                 have Heineken on tap, a premium wine list            the CBDs profile by presenting an option of the
                                                                        and an extensive menu to suit all tastes.            latest dining trends New Zealand has to offer.

                                                                      Proposed Tauranga
What makes a                                                          Marine Precinct
great boss?                                                           A grant of up to $5M from the BOP Regional
Some key findings:                                                    Council’s Regional Infrastructure Fund has made
• Be approachable, kind and laugh, a lot!                             it possible, subject to TCC’s Annual Plan funding
• Have a great sense of humour                                        approval, for the Tauranga City Council to develop
• Be respectful of your team and embrace both                         a marine haul-out, repair and maintenance facility
  their uniqueness, their potential and their                         (Marine Precinct) on 3.56 ha of its land at Sulphur
  bossiness                                                                                                                   • Facilities for the fishing fleet, additional
• Be supportive and encourage learning and
                                                                      Point. The Marine Precinct aims to provide a base
                                                                      for the marine sector to establish and grow with:         berthages, maintenance wharves, refuelling
  development
• Hold health and safety in high regard and                                                                                     point, car parking and access controls.
  regularly bring it up in meetings                                   • New seawall, 200 tonne travel lift, a wash
• Drive slowly and peacefully with the company                          down area with stormwater treatment and a             As part of the SmartEconomy Economic
  vehicle, even if people do call you nana                              hard stand area accessible to all marine              Development Strategy developed jointly by the
• Regularly start diets, then search for chocolate at                   operators and the fishing sector.                     TCC and Regional Council, the Marine Precinct
  3pm on the dot
                                                                      • Serviced industrial lots for marine business to       is projected to deliver the following economic
We hope sometime in your life you are lucky                             either lease long term or purchase land.              benefits by the year 2020:
enough to have such an individual as your boss.
While the above characteristics are both wonderful                            IMPACT SOURCE                  Revenue        Net Household        Employment           Value
and rare, they are just a mere few of what makes                                                               $m            Income $m             Persons          Added $m
Max Mason a great boss and leader.
                                                                               Haul-Out Facility               1.52              0.27                  5                0.69
Max from all of your team at the Chamber, who
                                                                            Associated Businesses             45.43              6.23                 190              14.43
have been lucky enough to call you our boss and
friend, we wish you the very best on this new                            Total Impact BOP Economy             46.95              6.50                 195              15.12
adventure and we will sincerely miss you.

Tauranga Chamber Of Commerce | 4
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
Rugby Sevens opens up new
opportunities in the Bay
Bay of Plenty Polytechnic works closely with our     credited back to their US degree, whilst having       programme will start in July 2014 and we look
community ensuring that the programmes they          the opportunity to undertake an internationally       forward to showing our international guests all
deliver are what the region needs – they also look   recognised high performance rugby sevens              the best the Bay has to offer.”
for fresh opportunities to bring new business and    training programme.
opportunities into the region, both at a national                                                          Worldwide recognition and interest in the sport,
and international level.                             “This is an exciting opportunity for the Bay of       especially in the United States, has increased
                                                     Plenty to host a unique experience for overseas       exponentially since it was announced that
One recent venture has involved working closely      student sportsmen and sportswomen,” said Dr           Rugby Sevens would be in included in the 2016
with the Bay of Plenty Rugby Union on a rugby        Alan Hampton, Polytechnic Chief Executive. “The       Olympics. It was also recently announced that
sevens project. This may seem a bit unusual for      initiative also connects to the region’s education    the Rugby Sevens World Cup 2018 will be held
an education provider but given the prominence       and sports strategies and will provide both           in Moscow, Russia, helping to further build the
of rugby sevens in the Bay of Plenty and the         economic and social benefits for the Bay.”            increasingly global audience and driving up
Polytechnic’s passion for sport and wellness, then   Mike Rogers, Chief Executive, Bay of Plenty Rugby     interest and participation.
it’s not so out of the ordinary.                     Football Union, is thrilled with the opportunity to
                                                     get the Bay of Plenty onto the world stage. “We       Exciting times for the Bay; 2014 is going to be
The Bay is widely acknowledged as the ‘home’         anticipate the first students to embark on the        huge!
of rugby sevens in New Zealand with Gordon
Tietjens, All Black Sevens Rugby Team coach and
Sean Horan, New Zealand Women’s Sevens Team
coach, both residents here. Looking ahead, the
region has also secured the hosting rights for the
prestigious National Sevens tournament in 2014
and 2015, further boosting the reputation of the
Bay of Plenty.

Adding to the local success, after many months
of hard work and planning, the Polytechnic is
pleased to announce Education New Zealand has
awarded the Polytechnic $45,000 to develop a
Rugby Sevens Study Abroad programme, targeting
college students in the United States.

The new programme will enable US College
students to complete a semester of study at
Bay of Plenty Polytechnic in courses that can be

Enrol now
for 2014
     Do more of what you love!

 0800 BoP PolY www.boppoly.ac.nz

                                                                                                                             Tauranga Chamber Of Commerce | 5
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
Connect
Business Leader Feature
Michael Cooney, Consultant - Cooney Lees Morgan, Chairperson - TECT, Director - TrustPower

If you could have dinner with three                Where do you see Tauranga in the next 10               If you could have a super power what
influential people (dead or alive) who             to 15 years?                                           would it be?
would they be?                                     Unless we change focus, largely the same – a           I’d be too dangerous with any super powers.
Any three of the world problem solvers who         nice place to live but many of our residents have
gather at Tauranga Sports on a Friday evening.     employment in the expanding cities of Auckland         Who has been the most influential person
                                                   and Hamilton.                                          in your life?
How do you deal with stress and pressure                                                                  My wife Sandra – I’m just the front end of the
in your role?                                      If you could change anything in Tauranga               partnership.
Plenty of exercise and an appreciation that most   what would it be?
stress is internally driven.                       The adoption by our community of a hard edged          If you could have created anything in the
                                                   economic development plan, which after ten years       world (i.e. invention, cure) what would it
What is your next career challenge after
                                                   has led to Tauranga residents enjoying incomes         be?
this one?
                                                   above the national median and has resulted in          The internet for its abilities to break down barriers
One of those that hasn’t yet been developed
                                                   close to zero unemployment.                            to communication between people and to build
please.
                                                                                                          aspirations and commerce.
                                                   What’s the best bit of advice you have ever
What are you most proud of (in life/work
                                                   been given?                                            Other than your current position what
generally)?
                                                   Treat others as you want to be treated.                would be your dream job?
•My wife Sandra and daughters
•The quality of the Cooney Lees Morgan offer       What advice would you give someone                     A professional golfer. Vocation – Vacation.
•TECT’s role in our community                      going into a leadership position for the
•TrustPower’s growth into an Australasian          first time?
business                                           It’s not about you, it’s about challenging others to
•Having a hand in the establishment of a new       meet their potential and allowing them the space
Secondary School.                                  for that to be tested.                                 “It’s not about you,
Have your qualifications been important in         What do you feel is a key element to
                                                                                                            it’s about challenging
your career?                                       having a successful team environment?                    others to meet
They have been a good enabler, but the taking of   Agreement on a strong sense of purpose, wide
some of the opportunities that have crossed my     buy in to a delivery plan and good communication         their potential and
path has been of more importance.                  of the purpose and plan.                                 allowing them the
What is the best part about your job?              What did you want to be when you grew
                                                   up?
                                                                                                            space for that to be
The insight I gain into many people and making a
positive contribution to our community.            A lawyer.                                                tested.

Tauranga Chamber Of Commerce | 6
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
Three Kiwi developers to take on the world
Westpac announces winners of The Westpac App Challenge
Westpac New Zealand will develop three mobile       experience as a bank customer to identify a          recently put himself through a tertiary course.
banking apps with global potential from its crowd   service or process that they thought could be
sourcing initiative – The Westpac App Challenge.    done quicker and faster via a mobile app.            David developed his concept from a personal
                                                                                                         experience that is widely shared by bank
Each of the winners will receive $10,000.They       “The quality of entries that were submitted          customers, while John and Justine researched and
retain the intellectual property to leverage the    exceeded our expectations and showed that the        developed an idea that they believe will make
completed app internationally, and have the         innovation in this space in New Zealand is world     financial management easier for targeted users.
opportunity to work with Westpac as their idea is   class,” Mr Pomeroy said.
implemented and made a reality. It is hoped the                                                          “The ideas we’ve chosen are incredibly strong
apps will be brought to the market over the next    “Originally, we were only going to select two        and we can’t wait to get into the building and
six months.                                         projects but the quality of ideas and the benefits   development stage to bring them to life,” Pomeroy
                                                    they will deliver to customers meant we had to       said.
Westpac is the first bank in New Zealand and        extend that to three. We are very excited by the
Australia to crowdsource mobile apps, and more      three projects and believe there is international    Westpac is now preparing to launch an
than 120 entries were submitted. They covered       potential amongst them. One or more of the           international app challenge.
a wide range of banking services including          winners achieving that would be a dream result.”
payments, budgeting, saving tools, transfers
and security, and included concepts such as         The winners are Steven Pinkham of Christchurch,
gamification, peer-to-peer and competitions.        David Arnold from Tauranga, and Wellington
                                                    pair John Jackson and Justine Polkinghorne. The
A shortlist of seven entrants was made, and those   winning concepts cover security, payments and
developers and designers presented their ideas      transfers.
and concepts to an expert panel of judges at
Westpac’s Head Office in Auckland.                  Steven is a supervisor in a Christchurch
Westpac Head of Digital Banking, Simon Pomeroy,     supermarket and his winning idea came from
said the objective of The Westpac App Challenge     observing customers at the checkout. He has
was for developers and designers to use their       a strong interest in software development and

                                                                                                                            Tauranga Chamber Of Commerce | 7
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
SNAPPED!
1                               2                                      3                                4

5                                               6                  7                                8

 1. Brendyn Gray, Rick Flowerday 2. Avalon Team        9                              10
 3. Claire Dunsmuir, Daisy Straub, Thea Straub
 4. Blanche McMath, Angela Beaton 5. Lisa
 Rogers, Danny Jacobsen, Wayne Lowry,
 Barry Rogers 6. Ellie Mullen, Chrissie Ellis, Jason
 Stockdale 7. Kea Lippiatt, Leslie Wallace, Linda
 Saxby 8. Hamish Ashton, Tony Pearce 9. Bruce
 Puddle, Dean Teddy, Tracey Stratford 10.
 Angelika Gillen, Michael Bayley, Pam Aitken

               We help brands communicate better.

                        58 Devonport Road, Tauranga P. 07 577 1630 E. results@tuskany.co.nz www.tuskany.co.nz

Tauranga Chamber Of Commerce | 8
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
Buyer/Agent/Vendor
   Beware!
   By Hilary Cutfield, Solicitor

   Traditionally, purchasers in property transactions   and encumbrances that affect a property, which         2. Vendor control of information flow to
   were responsible for making the necessary            goes well beyond the vendor’s legal obligations           purchasers
   enquiries to satisfy themselves that the property    to disclose under the Caveat Emptor principle.         3. Facilitating quicker buying decisions by
   they are considering buying meets their              While this may not be an issue where the matters          purchasers
   expectations and needs in all respects. This         affecting a property are straightforward, there will   4. Separating serious buyers from tyre-kickers
   position accords with the legal principle known as   be other situations where this can cause problems      5. Reducing the need for conditions in
   Caveat Emptor (Latin/English translation: “let the   not only for the agent, but also for the Vendor           Agreements for Sale and Purchase.
   buyer beware”) under which vendors only have         who has commissioned them.
   limited obligations to disclose information about                                                           In an increasingly competitive property market
   the property they are selling.                       As the Conduct and Care Rules were only                and a restricted lending environment, a Property
                                                        introduced in 2009, the practical application          Information Pack may be the key to making your
   However, the recently introduced Real Estate         of these rules and their enforcement has yet to        property stand out from the rest.
   Agents Act (Professional Conduct and Client Care)    be tested in any meaningful way. However, the
   Rules 2012 (“the Conduct and Care Rules”) place      Property Section of the New Zealand Law Society        The above is for general information only and is not intended
                                                                                                               to be relied upon as legal advice. If you require legal advice
   a number of obligations on real estate agents        and the Real Estate Institute of New Zealand
                                                                                                               regarding this article, please contact us.
   that are designed to provide greater consumer        have recognised that agents and vendors are in
   protection for purchasers, but which somewhat        a difficult position and have recommended that
   contradict the legal principle of Caveat Emptor.     agents advise vendors, when listing a property for
   Recent decisions of the Real Estate Disciplinary     sale, to have their solicitor prepare an Information
   Tribunal under the new rules make it clear that      Pack on the property that can be provided to
   real estate agents must disclose all known defects   potential purchasers.
   to purchasers and “be familiar with and able
   to explain clearly and simply the effect of any      While providing a Property Information Pack may
   covenants or restrictions [on the property] which    be an additional cost to vendors (albeit minimal),
   might affect the rights of a purchaser.”             there are also considerable benefits in doing so
                                                        for both vendors and purchasers, including:
   Real estate agents are therefore under increasing
   obligations to disclose, provide information and     1. More prospective and better informed
   clearly explain to a purchaser the legal interests      purchasers at auctions

                                                        Hilary Cutfield
                                                              Solicitor
                                                                                Outcomes
                                                                                Pragmatic, cost-effective business solutions

                                                                                Hilary Cutfield is a solicitor at Cooney Lees Morgan
                                                                                and specialises in conveyancing and asset protection.
                                                                                Hilary can be contacted at hcutfield@clmlaw.co.nz
                                                                                or on 07 578 2099.

                                                                                Cooney Lees Morgan
                                                                                www.clmlaw.co.nz

CLM/Ent/26.11.2013
CONNECT - BUILDINGBETTERBUSINESS - TAURANGA CHAMBER OF COMMERCE
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