COMPANY OVERVIEW - SCIENCESOFT
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Company Overview
www.scnsoft.com © 2021 ScienceSoft ®
Our Goal Is Your Digital Success
32 700+ Partnerships with
years in IT business employees world leaders in IT services
ScienceSoft is an IT service and software development company
headquartered in McKinney, TX, with offices in Europe and the Middle East.
www.scnsoft.com © 2021 ScienceSoft ® Page 2
Our Customers
76% of our revenue comes from 1+ year Customers
MULTINATIONAL THE LARGEST BANK IN MULTINATIONAL
LARGEST GLOBAL RETAILER
HEALTHCARE COMPANY CANADA TECHNOLOGY COMPANY
HEALTHCARE & LIFE SCIENCE EUROPEAN REPUTABLE LARGEST GLOBAL FOOD TELECOM PROVIDER
INNOVATION PROVIDER COMMERCIAL BANK COMPANY OPERATING IN 8 COUNTRIES
MODERN TELEMEDICINE AWARD-WINNING MULTINATIONAL TELECOM PROVIDER WITH
COMPANY UNIVERSAL BANK E-COMMERCE CORPORATION 230M+ SUBSCRIBERS
MOLECULAR DIAGNOSTICS INSTANT MESSAGING LEADING AERONAUTICS &
ADVERTISING COMPANY
COMPANY PROVIDER SPACE RESEARCH CENTER
www.scnsoft.com © 2021 ScienceSoft ® Page 3
Testimonials
“ We appreciate their proactive
“
approach and ability to suggest
improvements to a prospective They have always been able
solution on both architectural and to guide us and manage
business levels. projects, delivering on time
and on budget.
Mikhail Anfimau, Senior Solution Architect
at Leo Burnett, a globally active
advertising agency Bob Penland, CTO
at TruMethods, an MSP
training service provider
“ We are fully satisfied with the work completed by
ScienceSoft. They do the job, and they do it well.
Dmitry Kazak, Enterprise Architecture Director
at itravel2000, Canada’s major travel retailer
www.scnsoft.com © 2021 ScienceSoft ® Page 4
Whom We Serve
Small and midsize digital
Midsize businesses
businesses
Ecommerce, professional services,
Companies with 200-5,000
financial services, XaaS companies,
employees
etc.
IT consulting Digital consulting
Digital service
Business automation
implementation
IT outsourcing IT support
www.scnsoft.com © 2021 ScienceSoft ® Page 5
Industry Competencies
Healthcare
PRODUCT-CENTRIC INDUSTRIES
SERVICE-CENTRIC INDUSTRIES
Manufacturing Financial services
Retail, Wholesale Insurance
Logistics Professional services
Oil & Gas Marketing, Advertising
IT
www.scnsoft.com © 2021 ScienceSoft ® Page 6
Our Services
IT consulting IT outsourcing Business automation
We optimize IT operations We cover 30-100% of your We implement and launch
to increase their value for IT operations: cost-effective and
business. IT service planning, efficient IT solutions:
Business digitalization management, and Business-critical
strategy (business-IT evolution applications
alignment) Managed IT services: Customer-facing
Refined IT operating infrastructure, applications
model application and help Human capital
Roadmap on new desk services, software management software
solution/technology development and QA
Data analytics and BI
implementation
www.scnsoft.com © 2021 ScienceSoft ® Page 7
Our Core Values
Across all digital services, we commit to top quality and lasting security
of our solutions.
Service quality Information security
Since 2008, we’ve been elaborating Applying 114 security controls
our quality assurance processes. required by ISO 27001, we
Now, our quality management safeguard the information assets
system is ISO 9001-certified. that we access during the project.
www.scnsoft.com © 2021 ScienceSoft ® Page 8
Our Services in Detail
www.scnsoft.com © 2021 ScienceSoft ® Page 9
IT Consulting
Digital strategy IT strategy Solution
consulting (for CEO) consulting (for CIO) consulting
Boosting business Bringing together a diversified Strategic guidance on
performance with creating IT landscape to make it work prompt and reliable
digital channels to towards supporting current implementation of
customers and digitizing and new business processes business-critical solutions.
business processes and initiatives.
Digital
transformation Technology
initiative consulting consulting
Verification and planning Help with adoption and
of digital transformation steady evolution of the
initiatives tuned in with the technology prominent for
business strategy. the business growth.
www.scnsoft.com © 2021 ScienceSoft ® Page 10IT Outsourcing
Planning and Digital transformation initiative consulting
implementing Software design and development
digital Introducing advanced techs: machine learning,
transformation big data, IoT, image analysis, blockchain
3 initiatives
END-TO-END IT SERVICES
Application support and evolution
IT help desk services
Software development
Supporting
business operations Managed analytics
Digital crisis management, digital
2 workplace and remote work consulting
Optimizing the quality and Infrastructure support
cost-effectiveness of IT QA and cybersecurity services
operations Cloud migration and development
1
www.scnsoft.com © 2021 ScienceSoft ® Page 11Our Approach to IT Outsourcing
Effective On-time project Self-management by
collaboration delivery objectives stated in SLA
Structured approach to We are flexible to We minimize management
communication helps us scale up our team at resources on a Customer’s
design, build and maintain any time in order side while providing a high
effective multilevel to meet a hard level of transparency and
collaboration deadline risk management
www.scnsoft.com © 2021 ScienceSoft ® Page 12Software Development Outsourcing
Delivering our software development outsourcing services, we support
two project formats:
New applications Existing software
developed from scratch, put into that requires support
production and evolved further and evolution
EVOLUTION EVOLUTION
DEVELOPMENT FROM SUPPORT SUPPORT
SCRATCH
www.scnsoft.com © 2021 ScienceSoft ® Page 13Software Development Outsourcing
QA process and Change
management management
continuous testing, prompt review of change
Business high coverage with requests, implementation Application
analysis unit tests, reasonable with consideration to the support
by domain- test automation interdependencies administration,
focused troubleshooting,
consultants
Software Risk Infrastructure L1-L3 support
development management configuration
process and monitoring risks management
from the start,
management based on DevOps
defining a mitigation and CI/CD practices
driven by Agile,
plan for each risk
DevOps, CI/CD
www.scnsoft.com © 2021 ScienceSoft ® Page 14Solutions We Implement and Support
Data analytics
Information security
Financial
management
eCommerce
Supply chain Asset management
CRM management and monitoring
Web portals
Customer Project
mobile apps operations
Business
Intranet automation
Document
HR management
Elearning ITSM
Cloud Internet of Things Computer vision AR/VR Big data Blockchain
www.scnsoft.com © 2021 ScienceSoft ® Page 15Testing Types We Provide
We apply all-round testing to ensure your software is well-functioning, secure
and user-friendly.
Functional testing
BY AIMS & GOALS
BY AUTOMATION
Performance testing
Manual testing
LEVEL
Usability testing
Automated testing
Security testing
Compatibility testing
BY FORMALIZATION
BY APPLICATION
Web application testing
NATURE
Mobile application testing Formal testing
LEVEL
Desktop application testing Exploratory testing
Data analytics, including big data testing
www.scnsoft.com © 2021 ScienceSoft ® Page 16QA Outsourcing Process
Our flexible QA outsourcing offering generally covers the following stages:
1 Transition stage 2 Service delivery stage
Current QA process Test planning
assessment Test team ramp-up
QA process redesign Test design and implementation
Incorporating QA into Test monitoring and control
existing workflows
Performance evaluation and reporting
3 Evolution stage
QA and testing process improvements
Business process validation and optimization
+ Additional services Pre-certification aid for the regulated industries
www.scnsoft.com © 2021 ScienceSoft ® Page 17Application Modernization
Application modernization Legacy system
consulting reengineering
Evaluating app modernization Examining, analyzing and restructuring
feasibility. Choosing a modernization legacy software to improve its
option, a cloud vendor, and cloud maintainability and quality, prepare for
services. Delivering a high-level reuse, integration or functionality
modernization roadmap. enhancements.
Migration to Legacy system
cloud recoding
Moving on-premises applications and Migrating legacy software to modern
data to the cloud (from simple as-is re- languages, frameworks and
hosting to re-platforming and re- databases.
architecting).
www.scnsoft.com © 2021 ScienceSoft ® Page 18Managed Infrastructure Services
Cybersecurity tools (SIEM, IAM, firewalls, etc.)
INFRASTRUCTURE COMPONENTS WE COVER
Cloud services (IaaS, PaaS, SaaS)
Desktops
Applications Websites and
web portals
Laptops
Databases, data
Mobile warehouses,
devices data lakes
Development infrastructures
Windows, (CI/CD, development and testing
macOS, Linux environment)
On-premises data centers
Networks
www.scnsoft.com © 2021 ScienceSoft ® Page 19Help Desk and Support
To reduce response time and optimize IT support costs, we segment the
support team into levels according to the complexity of issues they are
expected to handle:
L1 Support L2 Support L3 Support
(optional)
A user support team A technical support team A team of engineers
answers questions about deals with issues that cannot tackles complex
software usage and be resolved by L1 specialists: issues on the code or
provides instructions to configuration issues, database levels and
solve usage issues and account administration, provides hotfixes
minor problems services restart, etc.
Coverage options 24/7 12/5 12/7 8/5
www.scnsoft.com © 2021 ScienceSoft ® Page 20Security Testing
Penetration testing
to check the protection of the entire IT infrastructure or
applications by finding and exploiting security vulnerabilities
Vulnerability assessment
to detect and prioritize security weaknesses in the IT
infrastructure and provide recommendations on their mitigation
Infrastructure security audit
to find vulnerabilities in security policies and procedures,
security monitoring tools, physical access control, etc.
Compliance testing
to ensure the compliance with PCI DSS, HIPAA, and other
regulatory standards
Security code review
to identify encryption, buffer overflow, XSS vulnerabilities, and
other security weaknesses possibly overlooked in the
development phase
www.scnsoft.com © 2021 ScienceSoft ® Page 21Our Technology Competencies
Front end
Back end
Mobile
Databases
Big data
DevOps
Cloud
Platforms
www.scnsoft.com © 2021 ScienceSoft ® Page 22Our Organization and
Processes
www.scnsoft.com © 2021 ScienceSoft ® Page 23Our Locations
Latvia Finland Ukraine
Belarus
Headquarters
Texas, USA
UAE
www.scnsoft.com © 2021 ScienceSoft ®Management Team
Nikolay Kurayev Boris Shiklo
CEO CTO
CEO at ScienceSoft since 1999. CTO at ScienceSoft since 2003.
Under his leadership, the Leads the expansion to new
company achieved 10-time technology domains and the
growth. growth of IT competencies.
Dr. Ulad Radkevitch Wade Brantley
VP of Sales & Business CEO, ScienceSoft USA
Development In 2015 joined ScienceSoft to steer
13 years in the position of VP business operations in the US and
Sales and Business Development Canada. 20 years of management
at ScienceSoft. Holds a PhD in experience in technology and
Management from RSM Erasmus finance.
University.
Max Eliseev Dzmitry Viazmin
CEO, ScienceSoft Europe Director of Middle East Operations
Head of the company’s operations Organized and managed BA activities at
in Europe. Leads our European ScienceSoft. Now drives the company's
presence after several years of international presence and reinforces our
successful presales management. position in the Middle East market.
www.scnsoft.com © 2021 ScienceSoft ® Page 25Engagement Models
Depending on a project and the nature of the delivered service,
we resort to one of the following engagement models:
Fixed price Time and Material
Recommended for middle-size Recommended for middle-size and
projects, where the scope of the large projects, and for consulting,
project is clearly defined which are dynamic and need fluidity
$
Consumption-based pricing Monthly subscription fee
For managed services and help desk
(e.g. # of tickets solved, cloud Used for support services
resources consumed)
www.scnsoft.com © 2021 ScienceSoft ® Page 26How We Start
ScienceSoft responds
Option 1: You have an RFP
with a Proposal
Option 2: You have a need
Proof of
Vision concept Budgeting Contracting
2 5 6
1 4
You
ScienceSoft 3 7
NDA Solution description Execution
Budget estimate
www.scnsoft.com © 2021 ScienceSoft ® Page 27Our Success Stories
www.scnsoft.com © 2021 ScienceSoft ® Page 28Success Story
IT Consulting for Enterprise Application Integration
for a Multi-Industry Corporation
Customer Solution
A conglomerate Design of an integration
running 30+ diverse architecture and 4
businesses and integration scenarios with
dealing with 300+ different tech stacks aimed
world-famous at bringing together
brands diversified operational
data from multiple
enterprise software
Methodologies
Q&A sessions, functional decomposition, business requirements analysis,
comparative analysis
www.scnsoft.com © 2021 ScienceSoft ® Page 29Success Story
Outsourced Development and Support of a
Marketing Campaign Management Solution
Customer Solution
One of the Development and
largest global continuous 24/7 support
advertising (L1-L3) of a complex web-
agencies based solution used for
headquartered planning and controlling
in the US marketing-related
activities in 60+ countries
Tools & Technologies
.NET, ASP.NET; Filebeat, Logstash, Kibana,
Amazon CloudWatch, Datadog; TeamCity,
Jenkins, AWS: CloudFormation, Auto Scaling
www.scnsoft.com © 2021 ScienceSoft ® Page 30Success Story
Software Development Outsourcing for a US-based
Insurance Company
Customer Solution
US-based company Modernization and
specializing in evolution of insurance
insurance solutions software used for risk
and insurance- assessment, claim
related services handling, reinsurance and
other insurance-related
services worldwide
Tools & Technologies
C#, Visual Basic, JavaScript, Knockout.js,
Microsoft SQL Server
www.scnsoft.com © 2021 ScienceSoft ® Page 31Success Story
Managed IT Infrastructure Support for a Private
Diversified Business
Customer Solution
A European company ScienceSoft continuously
running a number of provides configuration,
businesses including monitoring, backups,
commercial & residential recovery management &
real estate development other managed services for
& a chain of gas stations 28 IT infrastructure elements
(servers, databases, LANs &
WANs, virtualization systems,
Tools & Technologies etc.)
Zabbix, ManageEngine ServiceDesk Plus, Jira
www.scnsoft.com © 2021 ScienceSoft ® Page 32Success Story
Managed Testing Services for a US Multi-Industry
Corporation
Customer Solution
A US-based multi- ScienceSoft performed
industry corporation testing of a Magento-based
operating in the ecommerce solution,
hospitality, retail, Microsoft Dynamics CRM
and wellness (web and mobile), and a
industries. data warehouse, and
verified their integrations
with third-party systems.
Tools & Technologies
Magento Test Framework, Apache JMeter,
Atlassian Jira, Atlassian Confluence, iOS 9-
11, Android 7-8.
www.scnsoft.com © 2021 ScienceSoft ® Page 33Success Story
Knowledge Management Solution Support for a
Healthcare & Life Science Innovation Provider
Customer Solution
A multinational Continuous multi-tier
pharmaceutical (L1–L3) support of a
company with knowledge management
operations in over solution that is applied in
100 countries and drug discovery, medical
$15+ bn revenue diagnostics, and other
human and environmental
health areas
Tools & Technologies
Atlassian Jira, VMWare, .NET, Microsoft IIS,
Putty, WinSCP, SQL Developer, Toad, Box,
GoToMeeting, Salesforce Service Cloud
www.scnsoft.com © 2021 ScienceSoft ® Page 34Let’s Keep in Touch!
The United Europe The Nordics Gulf Cooperation
States Council
Headquarters Latvia Finland The UAE
+1 214 306 68 37 +371 2569 2767 +358 92 316 30 70 +971 585 73 84 33
contact@scnsoft.com eu@scnsoft.com nordics@scnsoft.com gulf@scnsoft.com
www.scnsoft.com © 2021 ScienceSoft ® Page 35You can also read
