COMING SOON! - STAY HOMEEDITION ALL THE DEALS, WITHOUT THE TRAVEL - ABSDA
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December 2020 • V o l u m e 3 7, N ° 5
COMING SOON!
N
STA B AZ HOME EDITIO
Y THEES
L
ALL THE DEALS,
WITHOUT THE TRAVEL
SEE PAGES 10 AND 11 FOR DETAILS
41290029
December 2020 • V o l u m e 3 7, N ° 5
Working The ABSDA Building Supply News is the official
magazine of the Atlantic Building Supply Dealers
Association and is published in February, May,
for our
July, September and December. The Atlantic
Building Supply News is distributed to all
ABSDA Dealer and Associate Members.
The ABSDA office is located at:
70 Englehart Street,
members
Dieppe, NB, E1A 8H3
Phone: (506) 858-0700
Email: absda@nb.aibn.com
ABSDA Serving the Industry ABSDA Executive 2020-2021
every day.
for over 60 years
It will come as no surprise ABSDA currently has
over 550 active Member Retail Building Supply
and Associate Supplier Members. Chair Past Chair
Guy LeGresley Bill Abbott
ABSDA is the collective voice and liaison for LeGresley Home Abbott's Home
the independent Building Supply and Home Building Centre Building Centre
Improvement Industry. Miramichi, NB Port Au Port, NL
Since 1955 this association has focused on (506) 773-5150 (709) 648-2225
industry specific needs to our Members.
“
There’s no doubt that consolidation has cut
down on the number of product manufacturers.
For independent dealers like me, that means
less competition between suppliers for my
features
Top 7 Reasons Expo 2021
ViceChair
Steve Foran
Chester Building
Supplies
Chester, NS
(902) 275-5512
President
Denis Melanson
ABSDA
Dieppe, NB
(506) 858-0700
ABSDA Directors 2020– 2021
business and less leverage for me to get more
competitive pricing for my customers. That’s Customer Service Announcement
7 10
where I rely on Sexton’s strength to negotiate Slides Jay Hickey
Hickey's Building
Duane MacDonald
Callbecks Home
programs that keep me competitive.” Supplies
Conception Bay, NL
Hardware Building Centre
Summerside, PEI
(709) 744-2132 (902) 436-1100
—Charlie Hotham, Owner, Hotham Building Materials
Brian Bowers Tanya Hanson Rocca
Pleasant Supplies Roblynn Home Hardware
TIMBER MART Building Centre
Yarmouth, NS Oromocto, NB
(902) 742-9181 (506) 446-6824
in this issue
Hear about our story at ABSDA Associate Directors 2020-2021
1.800.665.9209
4 Chair’s Message
9, 12, 14 Meet Your ABSDA
Directors
Richard Boulet
Resisto
Kevin Guest
Truefoam Limited
Learn about our story at Dieppe, NB Dartmouth, NS
sextongroup.com
(506) 384-6101 (902) 468-5440
6 Top 7 Reasons
Customer Service Slides 16 Industry News
Our Promise to You. 10 Expo 2021 Announcement
Peter Merrill
K M Agency Ltd.
Bedford, NS
Our strength as a buying group is built on four major advantages: (902) 483-3155
We’re a dedicated team of industry professionals focused on your success.
We negotiate competitive programs and leverage our strong relationships with
vendors to resolve any issues quickly for you. We have a first-class accounting
team that promptly delivers accurate rebate payments as promised. Well connected.
Cert no. XXX-XXX-XXX X
So you can focus on what matters most — your business.
Not Time to
Turn a Blind Eye
I think I speak for everyone when I say, “Can’t 2020 just be over”?
After almost 9 months of this chaos there is very little doubt, we
are all starting to suffer from COVID-19 fatigue. The good news Weather-Tite™
is 2020 was not devasting to our Industry compared to others ROOFING SYSTEM
in the economy.
As a Dealer Owner it is certainly has been a loss in this upcoming fiscal year. Expo 2021 would
WARRANTY
The Weather-Tite™ Roofing System offers the most comprehensive lifetime warranty of its kind. With such a warranty to
whirlwind of a year! Being deemed an essential have been our Sixty-seventh (67) year offering our
Guy LeGresley protect your investment, you know you will be in good hands for many, many years.
Chair of the Board service and being able to service my community is Membership a trade show and opportunities to
something I take great pride in. I have witnessed connect and network. Unfortunately, Covid-19 has
the resilience of many of my Industry colleagues taken that away from us which is disheartening
HIGH WIND
and admire the entrepreneurial spirit and the considering our Expo has seen a 17% increase in 100%
WARRANTY
ability of entrepreneurs to shift and adapt rapidly. traffic over that past 3 years. FREE TRANSFER
UP TO
To all our Members I say congratulations on
220 KM/H* 20 YEARS
finding a way to get things done and thank you Since ABSDA has been there for US for so
100% AVAILABLE AT
to the many partnerships that are formed in our many years, I ask that you pay-it-forward and
COVERAGE NO EXTRA
Industry that work so well together. support our Expo 2021 Stay the Blazes Home
Edition. While far from perfect it will still 20 YEARS COST
STARTER
As the Chair of the ABSDA board I am here to tell offer opportunities to show your 2021 product UNDERLAYMENTS STRIP SHINGLE
you that while we as Dealers and Vendors did well offerings, communicate key messages and stay
this year, we cannot say the same for our beloved connected with the Atlantic Canadian market. EAVE SHINGLES
PROTECTORS
Association ABSDA. We have no choice but to continue to find ways to
HIP & RIDGE
communicate and stay in contact all while limiting
Unfortunately, our Members success does not our face to face interactions.
translate to success for the Association! Three
of our Membership service offerings could not Having said all that I sure do hope that you will
happen due to Covid-19 which were networking, buy-in to this new Expo concept. Let us hope and
training and our 2021 Expo. pray that this is the one and only year we will have
to do without our in-person Expo.
Our Annual Expo represents 60% of our gross
operating revenues which will create a significant One a totally different note, you will see in this PROUDLY MADE IN CANADA
magazine that John Logan is retiring. John has
*Conditions apply. See full warranty for details.
been a loyal employee for over 29 years and has
done a tremendous job serving our Members. FOR MORE INFORMATION ON THE WEATHER-TITE™ ROOFING SYSTEM WARRANTY,
Please make sure to reach out and say goodbye PLEASE VISIT BPCAN.COM/WARRANTIES
and more importantly say “thank you”! John’s last
official day with ABSDA is January 1, 2021. We
We Know wish John all the best in the next phase of his life.
Group Insurance
Wishing you and your families all the best during
Helping employers design and implement
group insurance plan that protects their the Holidays and stay safe.
employees and dependents when they need it
most.
SINCE 1905
Let us go to work for you. Contact us today! Sincerely
Guy Legresley bpcan.com
pwi-insurance.ca
P 519.747.3324 / 800.265.2178
4 December 2020 ABSDA Building Supply News 5
Top 7 Reasons
Customer Service Slides
By Jeff Mowatt
When I’m asked speak at conferences on how managers can
boost business, they often assume we’re going to focus on
gaining new customers. Ironically, that’s the last thing we
should focus on. Neglecting existing customers to chase new
business is akin to gathering water in the proverbial leaky
bucket. We can exhaust ourselves trying to collect more water
when we’d be further ahead by simply fixing the holes.
The more sustainable approach to growing 5. Training focuses on technical vs
business is ensuring existing customers are so interpersonal skills
Jeff Mowatt thrilled that they’ll not only return; but they’ll The term ‘soft-skill’ somehow implies that
also recommend you to new potential customers. customer communication skills aren’t nearly as
Jeff Mowatt is a customer service The challenge is without attention, customer substantive as technical skills. The irony is that
strategist, Hall of Fame speaker, satisfaction often atrophies. To ensure that doesn’t customers take for granted that employees have
and bestselling author. For more happen in your organization consider these top basic technical skills. What customers do notice
tips, training tools or to inquire
seven reasons why customer service slides. are the interpersonal and communication skills
about engaging Jeff for your team
visit www.JeffMowatt.com 1. Assuming customers notice good service employees use to interact with them. Technical
They don’t. Customers are too busy and skills deliver the work. Soft skills create the
distracted by their mobile devices to notice customer relationship.
when service is merely good. Employees need to 6. Lack of recovery skills
provide service that’s remarkable. Fortunately, When customer service training consists
that doesn’t mean working harder. It just means of providing customers with information,
choosing words more carefully. Compare, “Do transactions, and being polite, that skill set will
you want us to deliver it?” Vs. “Would it be take the employee as far as the nearest foul-up.
helpful if we delivered that for you to save you a If employees aren’t trained on how to interact
trip?” The second phrase didn’t take more work, with customers when things go wrong, then
yet the wording made the offer more noticeable. they’re not fully trained. Ironically, customers
2. Establishing Customer Service as a don’t notice (or appreciate) your service when
department everything goes well. The time when they
If you set-up a customer service department, it actually notice and judge you is when things go
by default means other employees will assume wrong. That’s why of all the customer service
that taking care of customers isn’t their job. That skills you can provide, those that get you the
means employees end-up redirecting customer fastest return on investment are recovery skills.
concerns when they should be addressing 7. Lack of reinforcement
problems themselves. Without regular reminders and reinforcement,
3. Measuring sales vs satisfaction employees revert back to old habits of focusing
It’s tempting for managers to evaluate the more on transactions than on customers. That’s
business by focusing on monthly or annual why we advocate a three phase approach to
revenues. That’s fine for measuring how the building a customer focused culture. Phase One
organization has been doing up till now. But the is conducting a customized customer service
factor that determines how the business will do seminar – including recovery skills – which we
in future is not sales; it’s customer satisfaction. film to serve as an orientation for new hires. In
Sales measures success today. Customer Phase Two we provide employees with monthly
satisfaction predicts how you’ll do tomorrow. bulletins and by-weekly tips. And finally for
Phase Three we teach managers how to stage
4. Rewarding longevity over service their own regular CAST© (Customer Service
It’s fine to have ‘service’ awards for long term Team) meetings so they can continue to train
employees. However, length of service isn’t nearly employees in-house and adapt to changing
as important as quality of service. Customer service customer needs. That way you’ll convert a one-
cultures that thrive are those where recognition is time customer service training event into an
focused more on internal and external customer on-going continuous improvement process.
service, than on just showing up.
6 December 2020 ABSDA Building Supply News 7
Thank you Meet Your ABSDA Director
for a Great Career! Steve Foran – ABSDA Vice Chair
This will be my last Steve Foran of Chester, Nova Scotia, was He now lives on his family’s farm property just
elected to the ABSDA Board of Directors in outside Mahone Bay where he grew up. He is a
opportunity to 2018. very active member in the community working
with many local charities and organizations.
communicate with Steve started his working life at twelve years
of age in the lumberyard working with his
He teaches Sunday School, is an in-school
mentor with South Shore Big Brother’s Big
ABSDA Members Father (Walter) at Nova Scotia Building
Sisters and his office walls are lined with many
Supplies in Blockhouse. After high school, he
thank you notes and local awards of recognition.
and Industry Friends continued his education with the Construction
There’s 1 of 3 stores
Administration Technology program at The He sat on many Boards over the years including
from my desk at the Nova Scotia Institute of Technology in Halifax. the Castle Board of Directors, South Shore
Home Builders Association, Chester Municipal
ABSDA Office. I have He worked for W.N. White and Company
with your name on it.
Chamber of Commerce and currently sits on
Steve Foran in Halifax where he learned what is was to
the ABSDA Board as Vice-Chair. Steve has
made the decision to John Logan Director be a salesman, selling Kubota tractors and
always been a strong supporter of the ABSDA
skid steer loaders. He then went to Seaboard
retire, effective January 1, 2021. Industrial Supplies and learned to manage as
and its role to bring together the entire industry
as individuals with no separation due to brand
I have enjoyed a forty-year career in the Building Supply the Supervisor of Warehouse Operations.
or banner.
Industry, eleven years with Lockhart’s Beaver Lumber and He could not wait to get “back home” to
Steve is a musician at heart, playing drums in
twenty-nine years with ABSDA. Over that time, I have come Mahone Bay in 1990 to work alongside his
rock bands in the 1980’s (yes, he had the hair!)
to know and work with many incredible people. father as Assistant Manager of Nova Scotia
and currently records drum tracks remotely for
Building Supplies. Steve then moved to his
I would like to start by thanking Lockhart’s Limited and different artists and was an original member
current manager role with Chester Building
the Lockhart Family for embracing a young kid who had of the ABSDA’s “Kiln Dried Studs” band. He is
WHICH ONE IS FOR YOU?
Supplies in 1998 and both companies have
also a motorcycle rider and golfer in his spare
no industry experience and giving him a chance. There was achieved much growth and success during
time.
a steep learning curve for me in the first few months and I Steve’s career.
was fortunate to work with many mentors who guided me
and helped me to chart a path in this great industry. During
The look you love
my eleven years in the Lockhart’s organization, I worked as
a Hardware Buyer and as a Merchandiser. My experience
at Lockhart’s Limited helped to lay a foundation for my
The performance you need
transition to ABSDA in 1991.
I was fortunate when I joined the staff of ABSDA that I had
a relatively strong familiarity with industry contacts. Little
did I know that I would be around for twenty-nine years and
be accepted as part of this wonderful Industry Association.
Small yet carefully curated, I have had the good fortune to work with a terrific staff over
this store has everything the people the years. In a small office environment these people were not Wolmanized® Outdoor® Wood with Tanatone® colourant has decades of
of its community could need. only co-workers, they were also friends. proven performance in protecting wood from it’s natural enemies -
Further to that, I have made many friends in the industry termites and fungal decay.
The go-to destination for completing over the years with Members, Associates, Committee Groups,
and service providers. It is wonderful to work somewhere •Above ground, ground contact and
projects of all kinds, BMR Classic is
what we call a “one-stop shop.” where you are part of the organizing team for an event and, freshwater applications
at the same time, you can experience the event as a place to
re-kindle relationships built over the years. The people I have •Long-lasting protection with built-in
Primarily designed for construction encountered over the last 40 years mean a great deal to me colourant
professionals, this concept offers and I will miss you all.
contractors the royal treatment. •Fasteners – manufacturer recommendations
I also wish to thank ABSDA for the support shown to my
family while my son was awaiting and receiving a liver
and building code compliant
transplant thirteen years ago. The Association’s support to his
subsequent Wish Trip was very much appreciated.
Our team is more than ready to welcome you. Call us: Thank you to everyone for a Great Career!
Pierre Nolet - Senior Director, Business Development | 450 868-2450 | pnolet@bmr.co
Let us contact you : bmr.co/becomeadealer Sincerely, WolmanizedWood.com
John Logan
8 December 2020 ABSDA Building Supply News 9
DON’T BE “OUT OF SIGHT, OUT OF MIND”
COMMUNICATE WITH DEALERS
PROMOTE PRODUCTS
OFFER EXPO SPECIALS
OOK
EXPO 2021 SHOWB
The pandemic has forced us to pivot this year and rethink how to
experience the 2021 Expo. So… we are converting booth spaces
into book pages. Instead of renting physical booth space, we
are encouraging Members to reserve space on the pages of our
Special Edition Expo book. Use your pages to tell your story,
N
STAYBLTAZESHOME EDITIO
promote your products, offer specials, and more.
HE
Booth pages will be available in full-page increments with
discounts available for multiple pages—perfect for those with a
OUT OF SIGHT, BUT NOT OUT OF MIND big story to tell and products or services to promote. The book
will be organized by category with tab dividers for easy look-up.
Major sponsorship packages will be available, as well as Category
We recognize it’s been a difficult year to visit and connect Sponsorships.
with our customers in person! The good news is that our
Industry has strived through this pandemic so far, and for You will receive your EXPO 2021 – STAY THE BLAZES HOME
that we are all grateful. EDITION book prior to the start of the Expo in March 2021.
Unfortunately, the 2021 Expo will not be the version we
have come to love and enjoy for more than 65 years.
ET PLACE ELECTRONIC ALERTS
However, that does not mean we cannot take advantage MARK
of opportunities to connect, promote, communicate, and
support one another during these trying times. For 10 business days in March 2021 you will have the opportunity
to send electronic alerts to all Dealers in Atlantic Canada. Each
Our 2021 Expo STAY THE BLAZES HOME Edition will allow of the days will be divided by product category. This electronic
you to communicate your message, and highlight products platform is another vehicle in which you can communicate with
and deals to the Atlantic Canada Dealer community. Don’t your customers. Our Market Place technology allows the ability to
let the old saying “out of sight, out of mind” come true. upload photos, website links, product documents and more.
It’s a great way to stay in communication with your customers
Let’s make sure we keep each other up-to-date and current during these times where face-to-face meetings are difficult.
on Industry offerings and keep partnerships strong.
Our traditional annual Expo represents 60% of ABSDA’s
ARD
operating revenues. We’re asking for your support during
this pandemic so we can weather the storm and be back
SCRATCH ‘N SAVE C
better and stronger with our In-person Expo in Halifax in Our Vendors can also reserve “booth” space on our fun and
2022. interactive Scratch ‘N Save trade show floor card. This Scratch ‘N
Let’s keep our Membership strong, and work together to Save card will be sent to all Dealers in Atlantic and is just another
fun way to promote product specials and increase your offerings
make this new Expo concept happen!
to your customers.
Sincerely,
MORE DETAILS TO COME
DENIS MELANSON
Denis Melanson melanson@absda.ca
President, ABSDA Phone 506-858-0700
10 December 2020
Meet Your ABSDA Director
Bill Abbott – ABSDA Past Chair
Bill Abbott of Port Au Port, NL was elected to Bill’s desire is to continue growing a strong
the ABSDA Board of Directors in 2011. healthy business to leave to his children, should
they decide to go in that direction. He and
Bill started his working career by Joining the
Christa work hard at making the business the
Air Force out of high school. He left home at the
best it can be and aspire to serve their local
age of 18, attending school in Cornwall Ontario
community.
to study Air Traffic Control. Bill had the
privilege work and live in 5 different provinces, “I love my time on the board. It is an
in almost 12 years, where he worked as Air opportunity to give back to an Industry that
Traffic Controller, loving every minute of it. He has given so much to my family”, states Bill.
was very proud to have served his country. “Serving as a Director and as Chair offers tons
of opportunity to meet new people, and most
Following his time in the Air Force, Bill moved
of all learning from the people you meet. Our
Bill Abbott home to Newfoundland and the family business
industry is huge and very diverse. Most people
Director in 1999. Abbott's Home Building Centre recently
are more than happy to share their experiences,
celebrated 135 years in operation earlier this
what works and what doesn’t in their markets.
year. Bill is the 5th generation family member
You cannot put a price on exposure to
to run the business, teaming up with his wife,
knowledge and experience like that.”
Christa, making it a true family business.
Summers are usually a busy time in the
Bill’s start in the Industry began in his early
Building Supply Industry, so it does not
teens where he worked for his father in the
leave much time for hobbies. Living in
warehouse on weekends and summers. He
Newfoundland you must learn to embrace
learned the materials and the way things were
winter and all it has to offer. Bill enjoys
done early on. Upon returning to the family
snowmobiling and spending time at their cabin
business, he worked with his father, Harold, for
with family and friends.
10 years before his retirement.
The Kohltech
Winter Window Event.
ON NOW.
Available at participating dealers to help you inspire your
customers with the most outstanding value of the year on all
energy efficient Kohltech windows, entrance systems, and
patio doors.
Book orders now and arrange delivery anytime up to Spring
2021. Kohltech.com
12 December 2020 ABSDA Building Supply News 13
TIMBER MART is
Meet Your ABSDA Director
Jay Hickey governed by a national
Jay Hickey was elected to the ABSDA Board of Manager in the Conception Bay South store in Board of independent
dealers like you and me.
Directors as a representative for Newfoundland Newfoundland.
& Labrador in June, 2018.
Jay has always enjoyed sales. “There is
Hickey’s Building Supplies was established something about it that gets me out of bed in
in 1973. Jay grew up in the family business, the morning,” states Jay. “I am sure the sawdust
starting to work in the store when he was twelve runs deep in my veins.”
When a decision is made, it’s made
years old. As a teenager he had an opportunity
Since joining the ABSDA Board of Directors with our best interests in mind – not
to learn the ropes of operating a successful
in 2018, Jay has enjoyed the opportunity that
Building Supply operation.
being a Director has given him. He particularly
outside shareholders’. To me, that’s
After completing his education, he followed enjoys the networking opportunities with other true independence. That’s true
Jay Hickey a passion he had for aviation and earned his business owners and sees the value sharing best
Director commercial pilot’s licence. He went on to work practices with other business owners anytime ownership. That’s TIMBER MART.
in the industry for four years. However, over he has a chance.
time Jay felt the urge to return home and back Brian Bowers
In his quiet time, Jay has a keen interest in
to the family business. – Pleasant Supplies TIMBER MART, Yarmouth, NS
participating in Ironman Triathlons, something
Jay’s career in the Building Supply Industry he has pursued for the last ten years. Jay
spans twenty years. He returned home in has travelled to several far-off destinations
2000, first starting in the lumber yard loading including New Zealand, Denmark, Germany,
trucks. The experience working in the yard and France, Switzerland, Austria, Ireland, and
warehouse gave him a solid foundation in the Mexico to compete. “I get to see the world while
business as he worked his way to the position of doing something I really love,” states Jay.
Driver Safety Programs
Available On-Line
Check out ABSDA’s New
On-Line Driver Safety Programs
WHMIS 2015 for Drivers $29.95
Accident Scene $39.95
Transporting of Dangerous Goods $39.95
Winter Driving
Defensive Driving Straight Truck
$39.95
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This is true independence.
Fall Protection for Drivers
Hours of Service & Logbooks Canada
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This is true ownership.
This is TIMBER MART.
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Weights & Measures (MoU) $58.95 Experience true independence and ownership for yourself.
Learn more at www.timbermartmember.ca
To register for any of these programs visit www.absda.ca ATLANTIC
Dave Dingwell OFFICIAL HOME IMPROVEMENT PARTNER OF THE CFL
14 December 2020 902.940.0954 ABSDA Building Supply News
®™ Trademarks of AIR MILES International Trading B.V. Used under license by LoyaltyOne, Co. and TIM-BR MARTS Ltd.15Industry Industry
News News continued
Territory Manager NB & PEI - Interior and respect by making his top priority Antonio Di Pasquale appointed “What a truly humbling response from to keep our employees, vendors and date for Quebec dealer activation within
& Exterior Product Group their continued growth and success. Vice President, Supply Chain and our suppliers. Due to the overwhelming customers safe that led to us rethinking the agreement is between the 2nd and 3rd
Brad brings continued experience, Operational Excellence for BMR generosity of our Vendor Partners and our entire approach to how we interact quarter of 2021.
CertainTeed Canada – Atlantic Sales honesty and integrity to the role and Group Castle, we will be presenting SickKids with all of these stakeholders. We believe Doug Anderson, President and CEO
Team looks forward to connecting with all Foundation with a cheque for $25,000. A that live shows, online buying events and of Peavey Industries LP said, “We are
Recently, BMR Group
CertainTeed Canada is Castle members in his region and feels sincere thank you to all who supported educational conferences should not exist in in constant growth mode. When we
welcomed a brand
pleased to introduce privileged to be part of Castle’s dynamic this fundraising initiative and we look a vacuum—they should all work together purchased the ACE Canada license from
new member to its
Dave Johnson who Business Development Team. forward to seeing you on the golf course in how we do business in the future.” ACE International in March of this year,
leadership team.
joins CT Canada - next year” Ken Jenkins, Castle President. Building on this new paradigm in and at the same time acquired existing
Antonio Di Pasquale is
Atlantic IPG / EPG TIMBER MART Sees Great Success As a token of their gratitude to those 2021, Orgill will offer a combination of dealer agreements from Rona, we knew
joining the company as
sales team reporting Going Virtual While Staying Safe who contributed, Castle raffled for one events, including physical shows like a long-term plan was needed for LBM
Vice President, Supply
into Justin Baker. Amid COVID-19 lucky contributor a $500 Golf Town Gift its traditional Dealer Markets, online- support and supply to our dealers going
Chain and Operational
He’ll be replacing Dave Johnson
Antonio Di Pasquale Card. Congratulations to René Laplante only buying events like the recent Orgill forward. While both Peavey Industries
Earlier this fall, TIMBER MART’s Excellence.
Vince Poirier who will be retiring from of Ideal Roofing Co. Ltd. e-Volution, virtual educational events and Sexton Group are strongly rooted in
regional dealer meetings and annual Di Pasquale is an accomplished
CertainTeed on December 31st 2020 after Castle is very grateful to all those who and blended shows that merge online the communities we serve, and uphold
negotiations with its vendor community Manager with over 20 years of experience
28 years of service. contributed to their Virtual Fundraising technology with a physical event. many of the same values, it is in the
began – and while they’ve looked a in the field. In his new role, he will lead
In this role, Dave will manage the NB Event. Orgill plans to hold its first Online understanding of our differences where
little different this year being virtual, the development and optimization of
& PEI regions and he’ll be responsible Buying Event of 2021 from Feb. 8-19, with the agreement’s true strength lies. The
TIMBER MART’s endeavour to host BMR Group’s processes and strategies
for developing value added product Taiga Community Support in 2020 a pre-event planning period scheduled for new Strategic Alliance reinforces both of
these meetings safely and effectively amid relating to procurement and demand
sales, growing their Gypsum, Finishing, Feb. 1-7. This event will be similar to the our companies’ growth objectives while
COVID-19 on virtual platforms has been planning. His work is sure to benefit all In a year full of challenges and uncertainty,
Ceilings, Roofing & Millwork products recent Orgill e-Volution 2020 Fall Online providing us with the opportunity to bring
successful. members of the BMR network and, above Taiga has remained solid in its pledge to
by continuing and building new Buying Event and will take the place of our strengths together as parallel supports
“When the COVID-19 restrictions all, its customers. support its customers and organizations
relationships within the contractors, the live Spring Dealer Market, which was for our LBM dealers. Current Sexton
came into effect in March, we took the Well known for his leadership skills, in need through these difficult times.
developers & dealer network. scheduled for Feb. 25-27. Group members will also have a guided
safety of our employees very seriously discipline and strong strategic vision, This fall, the company created the Taiga
Dave can be reached via email at dave. opportunity to become ACE dealers if
and followed the recommendations of our Di Pasquale is sure to be a major asset Community Fund, with the express purpose
johnson@saint-gobain.com or by phone ACE Canada and Sexton Group Form they wish, and we welcome that too!”
health officials,” says Randy Martin, vice- to BMR Group as it strives to accelerate of giving back to the communities where
at (506) 377-8989. Strategic Alliance Eric Palmer, Vice President and
president of procurement for TIMBER its growth in Quebec and across Canada they live and work. Taiga recognizes the
General Manager of Sexton Group Ltd
MART. “In an effort to keep not only in the next five years. The company tremendous effect that Covid has had ACE Canada, a division of Peavey
Castle Welcomes Brad Moores to our employees but also our dealers and on their neighbors and families, so they Industries LP is pleased to announce
said, “I’m very excited for the independent
anticipates that he will not only meet
Business Development Team vendors safe, we are hosting hundreds created a fund worth $110,000 and asked the establishment of a formal business
dealers across Canada to take advantage of
its high standards of excellence and
our Strategic Alliance. The opportunity for
Castle is pleased to of meetings on virtual platforms like operational efficiency but raise them as well. their people to build a plan to support arrangement with Canadian Buying Group
interested building supply dealers to enjoy
welcome Brad Moores Microsoft Teams and Zoom and are organizations in their backyard that standout, Sexton Group Ltd. At the core of
the strength of the Sexton Group coupled
to their Business finding that with information sharing Castle and Vendor Partners Come could use some help. While a monetary the two companies’ new Strategic Alliance
with the ACE Canada banner program
Development Team in prior to the meetings, everyone is well Together Virtually to Raise Money for donation is only a small gesture, they hope is a joint supply agreement between two
will provide a unique competitive
the Newfoundland and prepared to engage with each other online SickKids that in some way it has made a positive proudly-Canadian companies, each with
advantage in their local marketplaces”.
Labrador Region. Brad and make the most of their time together.” impact for those on the receiving end. their own distinct offerings and expertise.
With restrictions on large social gathering
will be taking over the According to a Leger Opinion (LEO) This agreement provides the opportunity
still in place in Ontario, Castle was unable Regal Ideas Inc. Launch deckstars.com
region as Bob Delaney survey produced for the Association Orgill Announces New Approach to for all ACE dealers and Sexton Group
to host their annual Vendor Appreciation and Win 2020 Davey Award
has transitioned into Brad Moores for Canadian Studies (ASC) that ran Physical Shows, Buying Events & members to benefit from expanded and
Golf Tournament in August 2020.
retirement. from July 24-26 this year, 84 per cent Dealer Education improved product selection, distribution Regal Ideas Inc., a manufacturer of
For almost a decade, the annual event
For almost 40 years, Brad Moores has of Canadians surveyed felt “positive” and other services that only two innovative Aluminum Railing Systems, and creator
has benefitted the SickKids Foundation Orgill Inc. is announcing plans to forgo
developed a thriving career in the LBM towards the experience of using and exceptional leaders in their own areas of the DeckStars™ integrated marketing
who are dedicated to improving the its in-person 2021 Spring Dealer Market
industry and is a seasoned professional videoconferencing and furthermore, of expertise could bring to the table. campaign, has received a 2020 Davey
health of children by providing the best in and proceed with a more dynamic and
in the wholesale/distribution industry 72 per cent of Canadians agreed with The joint supply agreement has been Award. The Davey Awards honors the
family-centered compassionate care and flexible approach to its physical shows,
within the Newfoundland and Labrador the statement that “videoconferencing signed, with the collaborative terms taking best in Web, Design, Marketing, and
ground-breaking research and the event conferences and buying markets starting
region. is an excellent alternative to interacting effect January 1, 2021 for all Canadian Social Media from companies worldwide.
has raised over $250,000 for the SickKids next year that will incorporate online, live
His extensive supply chain experience with people.” This sentiment has been regions, aside from Quebec. We have Regal ideas DeckStars™ was one of over
foundation. and hybrid events.
to the retail building material and felt amongst TIMBER MART’s Members allotted additional time to ensure our 2000 entries in six categories considered
In the spirit of coming together as a “Just like the retailers we serve, this year
hardware channel has allowed him to and vendor community who are all LBM program will effectively support our for the 16th Annual Davey Awards.
collective community, Castle asked their taught us a lot about how to be agile and
cultivate long standing relationships meeting virtually with the group for the Quebec dealers. This is not expected to “DeckStars™ completes the next level
Vendor Partners to join them in a Virtual how to push outside our comfort zones
with many Castle retailers and Vendor foreseeable future. be a lengthy process as our LBM portal, a in Regal ideas award winning turn-key
Fundraising Event once again benefitting to meet the needs of our customers,” says
Partners. Brad prides himself on these major element already in place, has been merchandising and marketing program
SickKids and our partners really came Boyden Moore, Orgill president and CEO.
relationships and has earned their trust bilingual since its inception. The target
through. “What started out with a commitment Continued on page 18
16 December
December 2020
2020 ABSDA Building Supply News 17Industry News continued
retailer and the contractor's business while across Nova Scotia will be able to take
2021
providing a service for customers. It's not advantage of the program, made possible
just about installing… it's about customer through Home Hardware’s support.
Bursary &
service, branding, and growing your With locations throughout the province,
business. It's also about this DeckStar™ Home Hardware Dealers are deeply
community." states Jacklin, "It's a gathering embedded in their local communities.
where multiple contractors can talk about Following the hurricane, the pandemic
Scholarship
what works for them, what doesn't, and how and this spring’s horrific mass shooting,
to improve. Quite often, contractors don't Nova Scotia has had a devastating year.
get this opportunity to work with peers, so “We have been through so much. A lot
Awards
we are thrilled to open these doors." of hardship and a lot of loss”, said Arnold
Training is provided on a live stream Hagen, Dealer-Owner, Harris Home
that connects consumers to contractors
with HGTV's The Brolaws every other Hardware Building Centre. “To us, planting
to retailers.” States Andrew Pantelides,
week this Fall and continues into the trees is a way we can commemorate life
Vice President of Marketing and Business
Spring of 2021. and help us to heal our spirits.”
Development for Regal ideas. “Our
commitment to helping align consumers,
with supporting retailers and DeckStars™,
Home Hardware and Tree Canada
Tree Canada’s CEO, Danielle St-Aubin
expressed her gratitude for Home Hardware’s $2,500 ABSDA Scholarships $1,500 ABSDA Bursaries
Partner to Support Hard-Hit Nova long-term support and generosity. “For
really completes the Regal experience for a
Scotia Municipalities local Home Hardware Dealers, their
Scholarships will be awarded to successful Bursaries will be awarded to successful
seamless turn-key Marketing program.”
To lead this program, Regal Ideas
customers are their neighbours; they are recipients entering their first year studies at a recipients entering their first year studies at a
very much affected by what happens
enlisted the talents of industry veteran Joe
in their community,” said St-Aubin. recognized post-secondary institution. recognized post-secondary institution.
Jacklin in late 2019. Jacklin had previously
“Municipalities are facing revenue
developed one of Canada’s leading
contractor programs that dramatically
shortfalls due to the pandemic and Home Application deadline is April 16, 2021
Hardware’s contribution will allow Tree Bursaries and Scholarships will be presented in June, 2021. Contact the ABSDA office at 506-858-0700.
shifted the pro-business.
Canada to assist local governments in
“A move to online training became a
replanting and recovery efforts on behalf
strategic growth initiative, and it was
of entire communities in the province.”
Applications available at:
critical to the program's success,” states www.absda.ca or the ABSDA Office
Since 1992, Home Hardware Dealers
Regal’s Director of Marketing and Contractor
have planted more than 26,000 trees,
Development, Joe Jacklin. “The webinar Recently, Home Hardware Retail
valued at nearly $1.5 million, in green
series was created out of a Covid necessity Manager, Corey Funk and Tree Canada
spaces from coast to coast. Now, through
and is now established as our go-to, 24/7 Community Advisor, Bruce Carter planted
their 28-year partnership, Home Hardware
centerpiece of educational content for our a single tree at Holy Well Park in Bible
and Tree Canada will support Nova Scotia
DeckStar community. The live stream, Hill, NS to launch a new province-wide
communities in an effort to replace trees
interactivity, and the ability to view replays initiative between Home Hardware and
lost to Hurricane Dorian.
have all been critical in growing the national non-profit Tree Canada.
Municipal officials are encouraged to
knowledge base of our DeckStars™.” The initiative will see Home Hardware
visit treecanada.ca for more information on
The DeckStars™ program has three donate $65,000 to Tree Canada’s Operation
how to apply for funding. The application
specialized courses specifically designed ReLeaf, ear-marking their funds to help
process is now open and closes on
for Contractors, Dealers, and Distributors. provincial municipalities restore trees lost
December 20, 2020.
"DeckStars™ is about growing both the to Hurricane Dorian last fall. Municipalities
Advertisers Index *Eligible individuals may apply for both awards but can only receive one.
AFA Forest Products 13 Lonza Wood Protection Canada 9
www.afaforest.com www.wolmanizedwood.com
Building Products of Canada Corp. 5 PWI Insurance Services 4
www.bpcan.com www.pwi-insurance.ca
Castle Building Centres Outside Back Cover Regal Ideas Insert
https://youarethebrand.ca/ www.regalideas.com
Garon Distribution 7 Sexton Group Ltd. Inside Front Cover
www.garon.ca www.sextongroup.com
Groupe BMR 8 TIMBER MART 15
www.bmr.co www.timbermartmember.ca
Kohltech 12
www.kohltech.com
18 December 2020 ABSDA Building Supply News 19working together, stronger than ever!
The world may have changed but the one thing that has remained the same is your spirit.
We want to thank our Valued Castle Members and Vendor Partners for your dedication, compassion,
and commitment to our communities across the country. We appreciate your continued support and believe
that together we can continue to build each other up and stand stronger than ever.
Learn more at youarethebrand.ca
20 December 2020You can also read
