Climate action starts at home - WEBINAR TO SHARE NEW GLOBAL STUDY 25 SEPTEMBER 2018 - GlobeScan
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INTRODUCTIONS Pia Heidenmark-Cook Chris Coulter Virginie Helias Jessy Tolkan Zach Abraham Chief Sustainability CEO, GlobeScan VP Global Sustainability Executive Director, Director of Global Officer, IKEA Group Procter & Gamble Purpose Climate Lab Campaigns, WWF International @PiaHCook @cdjcoulter @virginiehelias @jessytolkan @YearOfZach
Agenda Our Research 1. ATTITUDES 2. ACTION 3. ACTIVATION 4. BRINGING IT ALL TOGETHER Panel Discussion Q&A
The research - 24 focus groups in 6 countries - 18 employee groups in 5 countries - Online survey of over 14,000 people in 14 countries
Belief about the cause of climate change, by country Climate change occurs naturally, not affected by human activity Human activity is one of the causes of climate change
Spontaneous associations with “climate change and global warming” Outcomes (changing weather, melting ice-caps, etc) Rational observations Emotional reactions Causes (pollution, CO emissions, etc) 2 Denial and detachment Worry Responsibility / action needed 59% Disengaged (don’t know / nothing / no concern) make rational observations Controversial / political Naturally occurring 30% Denial react emotionally 15% Solutions show denial or detachment
1. ATTITUDES Summary thoughts
2. ACTIONS What are people doing about climate change?
Recycling and energy saving in the home are the top actions
Action on climate change, across ten pillars RECYCLING Sorting waste and reusing plastic bags HOME ENERGY SAVING Efficient appliances, using less energy HOLIDAY TRAVEL Choosing alternatives to flying FOOD WASTE Avoiding food waste and single-use bottles SHOPPING Buying sustainable products DAILY TRAVEL Walking, cycling and using public transport instead of driving DIET Eating vegetarian foods instead of meat PRE-LOVED Choosing second-hand items and clothing ADVOCACY Writing to companies, governments and talking to peers SELF-SUFFICIENCY Growing vegetables, harvesting rainwater
Our Climate Change Behaviour Index shows variations in people’s actions INDEX Most India climate friendly China behaviour overall France Poland Spain Germany Canada Belgium Sweden UK Australia Japan Least climate Russia friendly behaviour USA overall More climate-friendly behaviour Less climate-friendly behaviour Moderate levels of climate-friendly behaviour
2. ACTIONS Summary thoughts
3. ACTIVATION What encourages people to act on climate change?
Nearly 90% of people are willing to make a change for the climate
Willingness to make changes to behaviour Make a strong effort to improve Make an effort to improve Stay the same
But there are three main barriers to action
Barriers preventing individual action on climate change 1. Others aren’t doing enough 2. Disempowerment 3. Cost and inconvenience 56% 44% 34% 41% 26% 40% 22% Not enough Not enough Other people Don’t know My action Expensive Inconvenient government support from aren’t doing what to do won’t make a support business their bit difference
And three main motivators to encourage people to take action
Motivators that would encourage more individual action on climate change 1. What’s in it for me? 2. Advice and infrastructure 3. Positive vision 37% 40% 41% Good for 34% 40% Helping the Saving money my/family’s health Clear information 18% planet Helping next on what to do generation Technology 15% 20% 10% 34% Saving time Friends/ Protecting my country for 11% Making things family taking long term Helping easy to do action community
We identified four consumer segments based on attitudes and beliefs
Consumer segments based on attitudes and beliefs Believe that it is not too late and that individuals can help to stop climate change SUPPORTERS (35%) OPTIMISTS (34%) Belief and Empowerment DISEMPOWERED (21%) Believe it is too late, individuals cannot help and/or that climate SCEPTICS (10%) change is not human-caused Believe we need systemic Behaviour change Solutions Innovation Look to technology, change and government support energy efficiency for to consume less, recycle more convenient solutions
3. ACTIVATION Summary thoughts
4. BRINGING IT ALL TOGETHER How should we engage people to act on climate change?
Who are you talking to? Define the audience, including country and consumer segments Optimists need Disempowered need easy, convenient both of these, and a solutions demonstration of the positive impacts they can have Supporters need more information Sceptics are motivated and advice on by saving money what to do
What content are you sharing? Needs to include benefits, vision and enablers, tailored to the target segment Paint a positive vision Share solutions The more people know about climate Sharing tips and information about specific change, the more they act, but in order to personal actions and support on offer from empower people, we need to balance the business and governments will give people negative facts about climate impact with a confidence that they can make a meaningful positive vision of a climate-friendly future. impact. Prove the personal benefits Create a community As well as a positive vision for the planet People need to feel part of a community or and society, people need to see personal movement, seeing what other individuals, and emotional benefits for themselves as governments and businesses are doing, learning individuals. from each other and inspiring them to do their small part.
How can you talk to them? Creating a sense of community and togetherness will help to inspire action Use stories of real Emphasise community, people and examples of participation, sharing what others are doing Include trusted voices from community and Locally tailored but with partners global stories and impact
Climate Activation Framework THE MANY PEOPLE OPTIMISTS SUPPORTERS DISEMPOWERED SCEPTICS Educate on actions that tackle climate change and the difference they make Educate on the positive Emphasise positive vision Emphasise positive vision Educate on human cause of climate impact of specific for next generation for the planet climate change Share a positive vision of a actions PAINT A climate-friendly future for POSITIVE VISION planet and next generation Convey co-benefits: Money saving Communicate all three Focus on health Focus on money and time Focus more on convenience Health benefits benefits saving PROVE THE Convenience PERSONAL BENEFITS Enable action through or with: Examples of government and business support available Focus on easy, technology Focus on government/ Leverage all three of the Focus on easy, technology solutions business support; provide Advice and provision of easy enablers solutions clear advice on actions solutions and actions SHARE SOLUTIONS Technology solutions Emphasise community, participation, sharing Use stories of real people and examples of what others are doing Difficult to mobilise on A feeling of community should help to engage three of the climate change segments who all believe others are not doing enough Locally tailor communications but with global stories and impact CREATE A Include trusted voices from community and partners COMMUNITY
4. BRINGING IT ALL TOGETHER Summary thoughts
PANEL DISCUSSION Pia Heidenmark-Cook Chris Coulter Virginie Helias Jessy Tolkan Zach Abraham Chief Sustainability CEO, GlobeScan VP Global Sustainability Executive Director, Director of Global Officer, IKEA Group Procter & Gamble Purpose Climate Lab Campaigns, WWF International @PiaHCook @cdjcoulter @virginiehelias @jessytolkan @YearOfZach
Q&A Pia Heidenmark-Cook Chris Coulter Virginie Helias Jessy Tolkan Zach Abraham Chief Sustainability CEO, GlobeScan VP Global Sustainability Executive Director, Director of Global Officer, IKEA Group Procter & Gamble Purpose Climate Lab Campaigns, WWF International @PiaHCook @cdjcoulter @virginiehelias @jessytolkan @YearOfZach
Climate action DOWNLOAD THE REPORT starts www.globescan.com/ IKEAClimateAction at home
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