COVID-19 Disability Recovery Action Plan 2020-21 - Department of Energy and Public Works

 
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COVID-19 Disability
Recovery Action Plan
2020-21
Department of Energy and Public Works
March 2021
Department of Energy and Public Works

The Department of Energy and Public Works (DEPW) COVID-
19 Disability Recovery Action Plan 2020-21 is intended to
support people with disability and the disability services
sector in recovering from the COVID-19 pandemic.
We support Queensland’s economic wellbeing and contribute to improving the quality of life for people
and communities. The department contributes to the Queensland Government's objectives for the
community by delivering policies, programs and services which support jobs, back small business, build
Queensland, grow our regions, invest in skills and protect the environment.

The Queensland Disability Services Act 2006 (the Act) provides a foundation for promoting the rights of
Queenslanders with disability, increasing their wellbeing and encouraging their participation in community
life. It requires all Queensland Government agencies to implement a Disability Service Plan. Disability
Service Plans ensure each agency has regard to the Act’s service delivery principles and the
government’s policies for people with disability. The Queensland Human Rights Act 2019 also requires
that the human rights of people with disability are respected.

Our COVID-19 Disability Recovery Action Plan 2020-21 reflects our commitment to consider the needs of
people with disability in our response and recovery from the public health emergency. Key focus areas as
per Queensland’s Disability Recovery Action Plan are:

        ensuring high quality engagement and communication with people with disability
        maintaining service continuity and identifying opportunities to reshape service arrangements that
         support people with disability and disability service providers
        identifying and addressing COVID-19 issues affecting people with disability.
We will report on our progress against this Plan at the end of 2020-21.

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Department of Energy and Public Works

Whom to contact for more information and other languages or
format?
The Queensland Government is committed to providing accessible services to Queenslanders from all
culturally and linguistically diverse backgrounds.

If you wish to provide feedback on this Plan, you require an interpreter to communicate, or you require the
document in an alternative format, please contact us by email at feedback@hpw.qld.gov.au. Alternatively,
you can telephone 13 QGOV (13 74 68) and ask for Governance, Planning and Performance,
Department of Energy and Public Works. We will arrange assistance for you.

The contact details of the Department of Energy and Public Works are:

GPO Box 2457
Brisbane Qld 4001

Phone: 13 QGOV (13 74 68)

Email: feedback@hpw.qld.gov.au

What is the copyright licence for this plan?

COVID-19 Disability Recovery Action Plan 2020-21 © The State of Queensland (Department of Energy
and Public Works) 2021. Published by the Queensland Government, March 2021, GPO Box 2457,
Brisbane Qld 4001.

This work is licensed by the State of Queensland (Department of Energy and Public Works) under a
Creative Commons Attribution (CC BY) 4.0 International licence. You are free to copy, communicate and
adapt this work as long as you attribute the work to the State of Queensland (Department of Energy and
Public Works). To view a copy of this licence visit: http://creativecommons.org/licenses/by/4.0/

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Department of Energy and Public Works

Priority 1: High quality engagement and communication
Our Actions for              2020-21 Action success measure        Due date           Status          Responsible
2020-21                      (How do we know when we will have                        (Not yet
                                                                                                      Area
                             completed our actions?)                                  commenced,
                                                                                      In progress,
                                                                                      Completed)

Work towards ensuring all     Continued periodic engagement       July 2021          In progress     Office of the
Queensland Government          with Queensland Government                                             Chief Advisor –
legislation, policies and      procurement category leads to                                          Procurement,
programs are consistent        ensure a disability advocate is                                        together with
with commitments under         represented on each category’s                                         category leads
international conventions      Industry Reference Group(s)                                            across
and the needs of people                                                                               government
with disability and carers    Identified and encouraged
are considered and             participation for disability
promoted.                      advocates on any additional
                               procurement advisory groups.
                               (Disability advocates have
                               already been appointed to a
                               majority of category Industry
                               Reference Group(s))
                              As part of the COVID-19
                               response, published Procurement
                               Advisory Notice for buyers
                               entitled ‘Considering people with
                               disability’ to ensure buyers are
                               aware of the impact of the
                               COVID-19 pandemic on people
                               with disability, including
                               government supply chains, as
                               business owners and employees.

Queensland Government        For DEPW websites:                    Ongoing for all    In progress     Communications
websites continue to meet                                          communication                      and Governance
Australian Web Content        all content is accessible and       material
Accessibility Guidelines       complies with guidelines            including
                              accessible formats are made         COVID-19-
                               available when COVID-19             related
                               materials are published, along
                               with contact details
                              web accessibility review
                               conducted for all COVID-19 web
                               requests before being published
                              documents published checked to
                               ensure they conform to
                               accessibility requirements
                              COVID-19 video content
                               captioned and transcripts
                               provided

Provide access to             Information is included in          Ongoing            In progress     Communications
language, translating and      documents and website on how                                           and Governance
communication services         to access translation and
(for all communication         interpreting services.

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Our Actions for               2020-21 Action success measure          Due date           Status          Responsible
2020-21                       (How do we know when we will have                          (Not yet
                                                                                                         Area
                              completed our actions?)                                    commenced,
                                                                                         In progress,
                                                                                         Completed)

material including COVID-      Users are linked to Queensland
19-related)                     Government resources for
                                languages other than English

Offer consultation and         Increased participation of people     Ongoing for all    In progress     Communications
engagement processes in         with disability in consultation       communication                      and Governance
a range of ways, including      processes                             material
through the use of                                                    including
accessibility technologies,    Promoted options for                  COVID-19-
which maximise the              participation, including the option   related
participation opportunities     of signing interpreters at public
for people with disability,     consultation events
their families and carers.

Roll out new Disability       Number of employees who have            June 2021          In progress     Human
Training Module to DEPW       completed the online module                                                Resources
employees

Support people with           Increased awareness of energy           Ongoing, as        In progress     Energy
disability, their families    matters and community                   part of the
and carers/guardians          engagement by people with               department’s
through increased             disability.                             funding
consumer awareness.                                                   agreement
Ensure they have an                                                   with the
opportunity to have their                                             Queensland
say about policies and                                                Council of
programs that affect them.                                            Social Service
                                                                      for energy
 Continue working with                                               consumer
  community                                                           advocacy
  organisations, advocacy                                             services -
  groups and                                                          energy
  representatives to                                                  education and
  support awareness and                                               support for
  access to DEPW                                                      vulnerable
  services by people with                                             consumers
  disability                                                          including
 Seek input from                                                     people with a
  Queenslanders with                                                  disability
  disability on key polices
  affecting them.

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Department of Energy and Public Works

Priority 2: Identify opportunities for reshaping service
arrangements and supporting providers
Our Actions for 2020-21       2020-21 Action success measure      Due date           Status          Responsible
                              (How do we know when we will have                      (Not yet
                                                                                                     Area
                              completed our actions?)                                commenced,
                                                                                     In progress,
                                                                                     Completed)

Deliver online webinar-       Number of employees who have        June 2021          In progress     Human
based Autism Awareness        participated in the webinars                                           Resources
Training for employees

Priority 3: Ongoing monitoring of service capacity and value
Our Actions for 2020-21       2020-21 Action success measure      Due date           Status          Responsible
                              (How do we know when we will have                      (Not yet
                                                                                                     Area
                              completed our actions?)                                commenced,
                                                                                     In progress,
                                                                                     Completed)

Continue to ensure               Ensured new leased premises     Ongoing            In progress     Queensland
access requirements for           met Disability Discrimination                                      Government
people with disability are        Act compliance, wherever                                           Accommodation
considered when                   practical to do so                                                 Office
buildings and venues
used by the Queensland           Improved staff awareness and
Government are                    understanding of the needs of
refurbished, leased, or           people with disability and
leases are renewed.               carers
Achieve compliance with
the Commonwealth
Disability Discrimination
Act 1992, where practical
to do so.

Ensure all new                New government employee             Ongoing            In progress     Queensland
government employee           housing built in consideration of                                      Government
housing projects are built    livable housing guidelines                                             Accommodation
in consideration of Livable                                                                          Office
Housing Design
Guidelines

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