CAREER SERVICES RECRUITMENT GUIDE 2018/19 - CENTRE FOR PSYCHOLOGICAL SERVICES AND CAREER DEVELOPMENT (PSYCAD) - UJ
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CAREER SERVICES Recruitment Guide 2018/19 Centre for Psychological Services and Career Development (PsyCaD) www.uj.ac.za/psycad
Start your career at a point many will take years to reach Connect with us: www.ey.com/za/careers graduates@za.ey.com facebook.com/EYAfricaCareers @ey_southafrica
Message from the Director: Prof A Burke Global competition, increasing use of information starting to change and employers are becoming technology, productivity growth and the frustrated because there are not enough workers readjustment of human and social values are only adequately prepared for today’s demanding some of the factors that are currently contributing jobs. Many companies are of the opinion that to the momentous changes in the world of work. universities are not preparing young people The exponential advances in informational adequately for employment. technology is characterized by a fusion of Given the above, it is therefore imperative that technologies that is blurring the lines between universities start looking differently at the career the physical, digital, and biological spheres. The services that they offer to students. Nationally speed of current breakthroughs has no historical and internationally, university career services are precedent and are affecting all industries. The shifting their focus away from just the traditional breadth and depth of these changes herald the career assessments and guidance to preparing transformation of entire systems of production, students for the world of work. The focus is not management, and governance. The future only equipping students with the “soft skills” that possibilities of advances will be multiplied by are important in the work environment, but also emerging technology breakthroughs in fields such broadening their exposure to new careers and the as artificial intelligence, robotics, autonomous expectations of employers. These entail multi- vehicles, 3-D printing, nanotechnology, faceted interventions, programmes and events. biotechnology, materials science, energy storage, Career fairs form only one component of this, and quantum computing. and it allows students to interact with companies, These advances also force us to start thinking not only to look for possible employment differently about careers as advances in opportunities, but also to discover new careers and what prospective employers are looking for. technology are making some jobs redundant, but are also creating spaces for new careers. I trust that the career fair will be a fruitful Company expectations of employees are also experience for both our students and companies. MEET THE TEAM Front left to right: Liesl Scheepers: Recruitment Programme Coordinator, Raeesa Mayet: Psychometrist, Cynthia Pottier: Educational Psychologist, Prof Alban Burke: Director, Stacey Fong: Counselling Psychologist, Juliet Joseph-Solomons: Team Leader Career Services & Shared Services, Lucy Chirwa: Counselling Psychologist Back left to right: Nokuthula Nkosi: Administrative Assistant, Winnie Makhwanya: Registered Counsellor 3
CONTENTS Message from the Director: Prof A Burke __________________________________________ 3 PsyCaD Career Services: Services to Students ______________________________________ 5 Career Fairs Programme 2018____________________________________________________6 The Universum South African Talent Survey 2018 ___________________________________8 Career Resource Centre in PsyCaD _______________________________________________9 Work Readiness Career Workshops ______________________________________________ 10 Work Readiness Programme: Feedback from students______________________________ 11 Preparing for the Career Fair ___________________________________________________ 12 Career Fairs can be a Golden Opportunity________________________________________ 14 Employers rate candidate soft skills/qualities in order of importance__________________ 17 How should a cover letter look? _________________________________________________ 18 The Career Services Centre and first-generation professionals in the 21st century ______ 19 Cover Letter Example__________________________________________________________ 21 Full-length CV Example ________________________________________________________ 22 CV Tips ______________________________________________________________________ 24 Summarised CV Example ______________________________________________________ 25 Job Search Strategies _________________________________________________________ 27 Get your Facebook Profile Job Search Ready _____________________________________29 Proudly UJ Alumni: The Katlego Kgasoane Journey ________________________________30 Interviews 101 _________________________________________________________________ 33 11 Things to never say in an interviews, according to a hiring manager ________________34 Tips on how to avoid a BAD social media rep _____________________________________36 How to Ace a Skype Interview___________________________________________________ 37 ASSESSMENT! What now?______________________________________________________39 Negotiating Salary: Questions to ask ____________________________________________40 A 3-step plan for turning a job rejection into an opportunity _________________________43 LinkedIn Etiquette _____________________________________________________________44 Know Your Rights _____________________________________________________________45 Starting your adventure ________________________________________________________ 47 You want to be a manager? Act like one. _________________________________________48 Business Etiquette _____________________________________________________________49 PsyCaD Career Services: YourCareer _____________________________________________ 51 Your profile on LinkedIn ________________________________________________________55 10 Social media moves that could completely sabotage your career __________________ 57 Disability Unit Information ____________________________________________________ 60 Writing a resignation letter _____________________________________________________ 61 Need some career direction?____________________________________________________63 What you need to know about cost to company ___________________________________64 The power of networking in a global age _________________________________________66 5 Strategies you should use to compensate for a lack of experience __________________ 67 Join the Career Development Peer Buddies Programme ____________________________68 The importance of emotional intelligence in the work place _________________________69 4 Skills employers say new grads are lacking ______________________________________ 71 Company Overviews & Recruitment Drive Information ______________________________ 73 4
PsyCaD Career Services SERVICES TO STUDENTS Walk-In Services Interview Skills Career Guidance Work Readiness Workshops Career Assessments Recruitment Programme Job Search Strategies • Career Fairs CV Writing • Company Presentations Cover Letter Writing • Recruitment Guide Keep up to date with the latest on bursary, internship and graduate programme opportunities. Join us on the YourCareer Job Portal Follow us on: PsyCaDCareerServices @PsyCaD uj_career_services APB Impala Court I APK C-Ring 1 I DFC House 2, Louisa Street SWC Adelaide Tambo Building (Academic Block)
Career Fairs Programme 2018 We would like to thank all the Law Companies who participated in the Law Career Fair on 6 March 2018. LAW CAREER FAIR AUCKLAND PARK KINGSWAY CAMPUS: 6 MARCH 2018 • Adams & Adams • Hogan Lovells • Baker McKenzie • Law Society of SA • BBM • Legal Aid SA • Bowmans • MacRobert • Cliffe Dekker Hofmeyr • Phatshoane Henney • Clyde & Co • Spoor & Fisher • ENSafrica • Tonkin Clacey • Eversheds Sutherland • Werksmans • Fasken 6
UPCOMING GENERAL CAREER FAIR AUCKLAND PARK KINGSWAY CAMPUS: 20 – 23 AUGUST 2018 The following companies registered to participate in the General Career Fair. These companies will be exhibiting on the UJ APK Foyer from 20 – 23 August 2018. The final programme will be available during the first week of August 2018. • ACCA • Massmart + Walmart • Adapt IT CaseWare Africa • Mazars • Africawide Consulting • Mercedes-Benz South Africa Limited • Afrizan Cadet Academy • Monocle Solutions • Air Products • Moore Stephens • Allan Gray • Mr Price Group • Atos • MSD • Auditor General • MTV Media Networks Africa • BASF • National Treasury • BDO • Nedbank • BMW SA • Ngubane & Co • BP • Nolands • Bryte Insurance • Omenon • Business Partners • OPSI SYSTEMS Pty Ltd • Cartrack • Oracle • CFA Society South Africa • Platform45 Information Solutions • Chartered Accountants (SA) Medical Aid • PSG Fund (CAMAF) • Public Investment Corporation • CIMA • PwC • Culture Care Au Pair South Africa • Rand Water • Dariel – Software Development • RCL Foods • Decathlon • Retro Rabbit • Defy • Rheinmetall Denel Munition • Deloitte • Rich Products Corporation • DetNet • RSM • DHL Supply Chain • SAIPA • Distell • SARS • Energy Partners • Shoprite Checkers • Entelect Software • Small Enterprise Foundation • EY • South African Institute of Accountants • First National Bank (SAICA) • Foschini • Standard Bank • Grant Thornton • Tiger Brands • Investec Bank Ltd • Total SA • IRBA • Truworths • Italtile Ceramics Limited • Tuffias Sandberg • Johnson Matthey • VAT IT • K2 Workflow South Africa Pty Ltd • Verdant Capital • KPMG • Volkswagen • L’Oreal SA 7
The South African Talent Survey 2018 The Universum South African Talent Survey is an annual survey which examines the career preferences and expectations of students in South Africa. It also seeks information on the students’ experience at their university. Here are some highlights of what came out . The UJ respondents Investec, The 57% Johannesburg Stock 43% Exchange (JSE), CSIR and Sasol were the UJ 271,435 ZAR students Most Attractive Average annual Employers of 2018. expected salary. What UJ Students look for in an employer… University University Preferences Satisfaction UJ Students Satisfaction with Career Service 8,0 7,6 UJ Students All Students
Looking for a creative space to get your career journey started? Join us at the Career Resource Centre (CRC) in PsyCaD Check out career Do career magazines for research the latest on job using our markets computers Books to guide Company you in planning brochures your career path Notice boards: job vacancies, bursary information and workshop information Please join us at our PsyCaD Career Resource Centres (CRC’s) across all 4 UJ campuses 9
WORK READINESS CAREER WORKSHOPS SECOND SEMESTER 2018 AUCKLAND PARK KINGSWAY CAMPUS (APK): MONDAYS Date Time Venue Topic Preparing for the 30 July 2018 11:20-12:05 C Les 308 Career Fair 13 August 2018 11:20-12:05 C Les 308 CV Writing 17 September 2018 11:20-12:05 C Les 308 Interview Skills 8 October 2018 11:20-12:05 C Les 308 Job Search AUCKLAND PARK BUNTING ROAD CAMPUS (APB): TUESDAYS Date Time Venue Topic Preparing for the 31 July 2018 11:20-12:05 B Blue 13 Career Fair 14 August 2018 11:20-12:05 B Blue 13 CV Writing 18 September 2018 11:20-12:05 B Blue 13 Interview Skills 9 October 2018 11:20-12:05 B Blue 13 Job Search SOWETO CAMPUS (SWC): THURSDAYS Date Time Venue Topic Preparing for the 2 August 2018 11:20-12:05 PsyCaD Boardroom Career Fair 16 August 2018 11:20-12:05 PsyCaD Boardroom CV Writing 20 September 2018 11:20-12:05 PsyCaD Boardroom Interview Skills 11 October 2018 11:20-12:05 PsyCaD Boardroom Job Search DOORNFONTEIN CAMPUS (DFC) FRIDAYS Date Time Venue Topic Preparing for the 3 August 2018 11:20-12:05 JOB 3412 Career Fair 17 August 2018 11:20-12:05 JOB 3412 CV Writing 21 September 2018 11:20-12:05 JOB 3412 Interview Skills 12 October 2018 11:20-12:05 JOB 3412 Job Search
Work Readiness Programme: Feedback from students Being prepared for the world of work is not just about acquiring academic knowledge that students learn throughout their academic career. The development of soft skills are just as important as learning hard skills. To assist with helping students be work ready, the Career Services unit in PsyCaD offers a variety of workshops covering topics from “Interview Skills” to “Job Search Strategies”. Feedback from some of the students who attended the workshops are as follows: “I loved this workshop for communication “This workshop was “The workshop should skills. The presenter was great, keep it up.” be extended to amazing. So much useful undergraduates as they information!” would greatly benefit.” “Thank you for the workshop and for the great CAREER “The presenter was so articles in the recruitment WORKSHOPS: guide. The CV writing informative and very workshop has changed the FEEDBACK helpful. It addressed way I view my CV and the FROM things that students were role it plays.” not aware of.” STUDENTS “The facilitator helped “The workshop was with understanding the extremely helpful, informing concepts very well. She and enlightening. I would “I would recommend this was approachable and like to thank PsyCaD for workshop to others!” engaging.” this experience!”
PREPARING FOR THE CAREER FAIR Career fairs are the perfect opportunity to network with potential employers and empress them with your knowledge about their company as well as your career objective. Many students make the mistake of only attending career fairs to obtain free merchandise, instead of going in with the mindset of landing an interview with a potential employer So, follow these easy steps to see if you are ready for the next Career Fair: 12
HOW TO BE PREPARED FOR THE CAREER FAIR IS YOUR CV AND COVER LETTER UP-TO-DATE? NO YES • Grab a Career Recruitment Guide Have you practiced your • Watch the CV writing video on NO opening statement and Ulink or one of the Career Resource handshake? Centre computers • Create your CV using the CV Builder on YourCareer Prepare a YES concise, well-prepared overview of Set up an appointment what you have with a Career Consultant Have you prepared to offer. at PsyCaD for feedback. what you will wear? Prepare a well-fitted pants, blazer and YES clean shirt. Look neat and presentable. How about research on the companies you are interested? NO Have you prepared at least two questions to ask each potential employer? YES Looks like you are not only ready Be organized and take notes about each company and for the Career Fair but to blow your potential future employers YES organize brochures and contact information. Are you prepared to away! Happy networking! be called for an interview? Article written and infograph created by: Ms. Lucy Chirwa, PsyCaD Career Services: Counselling Psychologist. 13
Career Fairs can be a Golden Opportunity Some Do’s and Don’ts For Your Next Career Fair If you’re on the hunt for a new job, attending a career fair can be a great use of your time. You get the opportunity to find out which companies have openings, meet some of the hiring managers responsible for filling positions, tout your skills and accomplishments, and network with other job seekers who are in the same boat you are. Consider these career fair do’s and don’ts to make sure you’re conducting yourself appropriately. DO: BRING YOUR CV Show up to any career fair with several copies of your updated CV in hand. Make sure your CV is customized for the type of position you’re seeking, and stick to a format that is clean, simple and professional. Ask friends, family or colleagues to review your resume prior to the career fair, and listen to their feedback. DON’T: BRING YOUR FRIENDS It’s not a good idea to show up to a career fair with a group of friends. Think of the event as a series of brief job interviews. Come solo to show the hiring managers that you’re confident and enthusiastic about finding a position. 14
DO: SELL YOURSELF A career fair presents the opportunity for you to introduce yourself to a lot of influential people in your industry, so it’s important that you have an elevator pitch ready to go. In a 30-second speech, tell who you are, what you want to do and what skills you bring to the table. Practice your pitch for several days before the big event. DON’T: ASK A LOT OF QUESTIONS The majority of your time at a career fair should be spent meeting hiring managers and telling them about your skills, accomplishments and qualifications. You shouldn’t spend the whole time asking questions. If you want to know about the organization’s mission, products or benefits, do your research prior to the event. DO: DRESS FOR SUCCESS This is not the time for casual attire. Dress for a career fair like you’re dressing for a job interview. Choose a business professional wardrobe; stick with a solid- coloured suit and polished shoes. Make sure your hair is neat, nails are clean, and cologne or perfume is minimal. DON’T: FADE INTO THE BACKGROUND This is your chance to shine and set yourself apart from other job seekers. Resist your instinct to blend in with the crowd. Make your presence known by circulating to meet various hiring managers and presenting a professional image. A career fair is a great way to get your name, face and CV out there. By rubbing elbows with the hiring decision-makers at some of the top companies in your industry and networking with other job seekers, you may be on the fast track to getting the job offer of your dreams. Study these career fair do’s and don’ts to make sure you’re making the most of the opportunity. Sourced from: https://www.nexxt.com/articles/some-do-s-and-don-ts-for-your-next-career-fair- 20776-article.html 15
THE CAREER SERVICES CENTRE AND FIRST-GENERATION PROFESSIONALS IN THE 21ST CENTURY In retrospect, the purpose of education in that multiple realities do exist for different careers and how to change higher education people and are further compounded by the as the globe evolves, will be a task that X, Y and Z generational notions, the third requires honesty and acknowledgement. gender and socio-economic status of society We continue to seek innovative and creative as the result of the ills of the past. ways to connect with all our students and also aim to get students to participate in In the last century, the manner in which securing their career goals and objectives. career services offices operated has changed dramatically, and putting it in simple terms, The challenge, however, is that students the move has been in some instances towards often do not participate in something that becoming more multidisciplinary, taking into they do not understand, and the assumption account the needs of all stakeholders. The is that students do not understand careers. focus has certainly been on transforming Therefore, more time must be invested in from small walk-in facilities, termed a Career educating students on careers. Services office, to institutional networks that aim to be inclusive and servicing stakeholders For the purpose of enriching the lives of our such as students, faculties, alumni and students and understanding our context, the corporates in order to create a wholeness Fourth Industrial Revolution has stemmed in the life of the ultimate product, a young from the need for progressive change and professional. in order to propel tones of questioning good citizenship and sustainability, at the very least. In further expounding on how a Career Notably, many universities are placing their Services office wholeheartedly shapes and career advisory and employer engagement impacts on ensuring the success of students, divisions on a rather changing trajectory, it is worth noting that from the day students bearing in mind multiple discourses, from diverse backgrounds enter university representations and even stereotypes based life at UJ, there is a conscious process of on what a career services office is meant transforming students, young and old, to look like, and assisting a diverse student male, female and transgender, opulent and generation in order to ensure a generation of underprivileged into becoming work-ready professionals that can easily take society into professionals. Perhaps this very diverse the next generation. composite of student profiles is what is leading to a global shift and is what reaffirms In expanding on this line of argument, the the preference of so many recruiters to student experience plays a rather crucial consider the move away from only recruiting role in positively crafting and shaping the from elitist or privileged universities. This in final product, still relevant in South Africa essence, is what sets UJ apart when it comes and for the purpose of many families and to recruiting students for the workplace. the population at large, as the result of their socio-economic status of “first-generation In South Africa this holds relevance in our professionals”. Regardless of this trajectory current changing trajectory with instances and discourse at hand, one must be cognisant such as #FeesMustFall, and is also connected 19
to the whole process of transforming career encompass diverse socio-economic challenges services bodies. It is worth noting that this faced by these students along the lines of race, change in the career services domain is not class and gender. That is what is creating job only pertinent to South Africa but a global opportunities and employment avenues for reworking based primarily on the dawn of students. the Fourth Industrial Revolution. Furthermore, In conclusion, we at Careers have taken the this type of institutional change required is position that it is important that our office not all new to the South African trajectory, does not become an office affiliated with as futurists and innovators of our time purely assisting with career development have already made provision for change. or career counselling when the issues that Therefore, the correct processes and systems remain at the heart of our students’ needs have been instituted to ensure that this new are that of job creation and recruitment technological revolution will fundamentally opportunities. This, therefore, has become alter the way we live, work and relate to a priority for us at the Careers Office, to set one another, and take effect in a way that is young professionals on course to fulfil their integrated and comprehensive, involving all aspirations and dreams linked to securing a stakeholders of the global polity, from the job either in line with their field of study or public and private sectors to academia and not, depending on their preference. civil society. In elaborating on this, the careers space This sort of focus is something that is is a dynamic environment that has been becoming a requirement for a progressive revamped recently in order to cater for career services office, as it seeks to address the needs of our students and employers. directly the social conditions of our South The Career Services Business Centre aims African context that are aligned to the to satisfy the needs of its students and essentials of First-Generation Students and employers in a rather universal manner, that complements the needs of First-Generation is in line with its very purpose and vision of Professionals. creating excellence. It can also be attributed to the differing Written by: Juliet Joseph-Solomons, PsyCaD: First-Generation Student Experiences, which Team Leader Career Services & Shared Services 20
COVER LETTER EXAMPLE MISS KARABO SELEKO 4657 1st Avenue, Melville, Johannesburg 000 123 4567 ksekelo@mail.com https://za.linkedin.com/in/example-125697415 15 May 2018 Mrs Thandi Mlumbi Human Resource Manager Afrimore Bank 85 Alice Lane Braamfontein 2000 Dear Mrs Mlumbi, Application for Prosper Graduate Programme at Afrimore Bank, found at UJ Career Resource Centre I am currently in my final year of study in a Bachelor of Science (BSc) in Computer Science and Informatics degree at the University of Johannesburg (UJ). It was with great eagerness that I viewed your advertisement for the Prosper Graduate Programme placed on the Career Resource Centre notice boards at UJ. I am a keen learner and have a fervent interest in the Africa Technology and Programming areas of the graduate programme. I look forward to applying my academic knowledge and gaining valuable industry skills in the Afrimore Bank environment. I am captivated and inspired by the way in which Afrimore is contributing to structural changes in education through addressing knowledge gaps and providing opportunities to increase the employability prospects of young people. I am passionate about being part of a company that seeks to enhance our society through providing platforms for youth development. My experience as a volunteer for the Campus Clean-up initiative and receiving a team nomination for best project presented at the Academy of Computer Science and Software Engineering projects day (UJ) have taught me the importance of working well with others and how to work under instruction. The abovementioned strengths combined with my role as captain of the Brixton netball team and group project leader have given me confidence in my potential to thrive in the Prosper Programme and live Afrimore’s slogan of Working for Tomorrow. I gained valuable practical and technical skills through a learnership completed at Globaltech Academy and job shadowing an IT technician at Six Sense. As an emerging graduate I believe I can use these skills to contribute to the Information Technology space in Afrimore Bank. Furthermore, my administrative and organisational skills developed as a student assistant at the Faculty of Science (UJ) indicates that I can work efficiently on multiple day- to-day tasks. My volunteer experience at the Hope Foundation has motivated me to both acquire and share knowledge in creative and innovative ways. Through empowering young minds and encouraging them to upskill themselves my hope is that as a community we can foster growth and development. I believe that this passion can be extended to my career in the banking environment where challenges are met with problem solving skills and an open mind to learning. My academic qualifications, achievements and skills combined with my enthusiasm to learn stand me in good stead to excel as a graduate trainee at Afrimore Bank. I would appreciate your consideration of my credentials presented in my attached curriculum vitae and look forward to the opportunity to meet with you. Sincerely, Miss Karabo Seleko 21
FULL-LENGTH CV EXAMPLE MISS KARABO SELEKO 465 1st Avenue, Melville, Johannesburg 081 654 9874 ksekelo@mail.com https://za.linkedin.com/in/example-125697415 CAREER OBJECTIVE I am an enthusiastic and self-motivated final year student seeking to broaden my computer science knowledge and gain practical experience in the Afrimore Prosper Graduate Programme. I aspire to develop my skills as a programmer and become proficient within the field and contribute to Afrimore Bank’s initiative of working for tomorrow. PERSONAL DETAILS ID number: 1234567890123 Driver license: Code 8 (own transport) Languages: English, isiXhosa (read, write, speak) Afrikaans (basic understanding) ACHIEVEMENTS § Group Leader: How to improve technical support in the workplace, 81%, University of Johannesburg (2018) § Completed Old Mutual Two Oceans half marathon within the cut-off time (2018) § Team Captain: Brixton Netball Team (2017-present) § Team nomination for best project presented at Academy of Computer Science and Software Engineering projects day, University of Johannesburg (2017) § Top achiever: Mathematics, Kale High School (2014) KEY SKILLS § Good conceptual, analytical and logical skills § Problem-solving and critical thinking skills § Interpersonal skills: individual and team oriented § MS Office: Word, Excel, PowerPoint and Access § Experience with JAVA, C#, .NET Framework and SQL Server languages EDUCATION Institution: University of Johannesburg (2016-present) Qualification: BSc Computer Science and Informatics Majors: Computer Science and Informatics School: Kale High School (2014) Qualification: National Senior Certificate (NSC) Subjects: English (home language); IsiXhosa (first additional language); Life Orientation; Mathematics; Life Science; Physical Science EXPERIENCE AND ACTIVITIES Institution: University of Johannesburg (2018) Project: Campus Clean-Up Description: Working in teams to clean the university premises and surrounding areas. Page 1 of 2 22
FULL-LENGTH CV EXAMPLE MISS KARABO SELEKO 465 1st Avenue, Melville, Johannesburg 081 654 9874 ksekelo@mail.com https://za.linkedin.com/in/example-125697415 Institution: University of Johannesburg (2018) Position: Student Assistant, Faculty of Science Description: Addressing student queries and making referrals to relevant departments, administrative functions, documenting and submission of quarterly meeting minutes. Organisation: Hope Foundation (2016) Position: Volunteer Description: Provided basic computer hardware training for children at the Hope Foundation over the weekends. I also provided basic training for use of Microsoft Word and Powerpoint. Company: Six Sense (11 – 15 July 2016) Position: Job shadowing Description: Shadowed an IT Technician to learn more about the industry. Company: Globaltech Academy (2015) Position: Learnership Candidate (Learnership for IT and Project Management) Description: Focus areas: Customer Relations and documentation skills. Enhancement of written and verbal communication skills. Introduction and training in C#, .NET Framework and SQL Server. Microsoft exams completed. INTERESTS § Gaming and app development § Reading, running, swimming and fashion REFERENCES Name and Surname: Mrs Mahlodi Mabasa Position: Co-ordinator: Campus Clean-Up, University of Johannesburg Contact details: +27 00 123 4567 / example@uj.ac.za Availability: Monday – Thursday, 08:00 – 10:00 Name and Surname: Miss Cindy Hart Position: Faculty officer: Faculty of Science, University of Johannesburg Contact details: +27 00 123 4567 / example@uj.ac.za Availability: Please send an email Name and Surname: Mr Grant Colon Position: Head of IT department: Globaltech Academy Contact details: +27 11 123 4567 / example@globaltech.co.za Availability: Monday – Friday, 08:00 – 17:00 Name and Surname: Mr Sibaya Ndhlovu Position: IT Technician: Six Sense Contact details: +27 12 123 456 / example@sixsense.co.za Availability: Monday – Friday, 16:00 – 17:00 Page 2 of 2 23
SUMMARISED CV EXAMPLE 001 Beginning Avenue, Soweto, 1000 083 123 1234 | example@mail.com Drivers License: Code 8 (own transport) LinkedIn Profile URL MR TSHEPO BALEWA (ID. 1234567890123) CAREER OBJECTIVE To leverage my academic knowledge as a graduate and gain practical experience within [company name]’s working environment. My hopes are to [career path and eventual career goal]. I believe I can grow and contribute to [company name]’s goal of providing [company objective]. PROFESSIONAL Residence Academic Advisor (RAA) (2017-present) ACHIEVEMENTS Member of Golden Key Society (2015-2017) Project Leader: Community Network support project (75%), University of Johannesburg (2016) SKILLS • Organisational skills: attention to detail and time management • Communication skills: English and isiXhosa (read, write and speak) • Networking and team-working skills. • MS Word, Excel, Powerpoint. EXPERIENCE AND COMMUNITY ENGAGEMENT MEMBER (2018) ACTIVITIES Institution: University of Johannesburg Description: Painting and cleaning of Helen Joseph children’s ward. PEER BUDDY (2017) Institution: University of Johannesburg Description: Mentoring, administrative tasks, campaigning and marketing initiatives. CHURCH MEMBER (2013-CURRENT) Organisation: Phelaphela Church Description: Fundraising and providing technical support for events. EDUCATION QUALIFICATION: (BA) SOCIAL SCIENCES (2018) Institution: University of Johannesburg Majors: Development Studies and Classical Culture and Mythologies QUALIFICATION: NATIONAL SENIOR CERTIFICATE (NSC) (2015) School: Scotvale High School for Boys Subjects: English (home language), isiXhosa (first additional language), Life Orientation, Geography, History, Life Sciences REFERENCES MR SANDRO MAKWENA Position: Community Engagement Coordinator, University of Johannesburg smakwena@example.co.za / (011) 123 1234 Availability: Monday – Wednesday, 09:00 – 12:00 MS HENRIETTA STONE Position: Pastor, Phelaphela Church Henriettas@example.co.za / (011) 567 1234 Availability: Monday – Friday, 16:00 – 19:00 MR HARRY SMITH Position: Peer Buddies coordinator, University of Johannesburg hsmith@example.co.za / (011) 000 1234 Availability: Please send an email Page 1 of 1
JOB SEARCHING STRATEGIES NETWORKING IS KEY It is clear to see that the world is fast changing, and with technology, the world is interconnected. Keeping this in mind, it is safe to say that networking is becoming an important component to career success. When we talk about networking, we also mean electronic networking; creating a LinkedIn account and connecting with the relevant people is a good place to start. Also, connect with people you can learn from, ask them to go for coffee or to visit their business. If networking is a new concept to you, take some time to brush up your skills, especially if you are an introvert. Try new things like searching on the Internet for network events in your industry. Get out, meet people, and force yourself to get out your comfort zone. The next person you greet could be your key to success. PERSONAL BRANDING This is how you want people to perceive you. It is always important to remember that in our interconnected world, people see and hear everything, and you should be aware of how you conduct yourself. It means building up your portfolio, and cleaning your social media accounts. Get your name out there and brand yourself as an expert in your field. Who knows, you may just have employers chasing after you if you have done a good job. 27
SEARCH FOR THE RIGHT JOBS Use different job search engines such as Pnet, Careers24, Indeed, Jobmail, just to name a few. You are able to create an account on these platforms where recruiters are able to find you. Make sure that your account is professional and that you include all necessary information – especially your contact details. Once you have created your account, you are able to search jobs, and narrowing your search criteria can save you time and give you relevant job listings. VISIT COMPANY AND ORGANISATION WEBSITES Many companies and organisations post their job openings right on their own websites, usually under an Employment or Careers link. USE A RECRUITMENT AGENCY OR RECRUITER/HEADHUNTER There are companies out there that specialise in helping people find jobs. Some of them even focus on working with university students and recent graduates; these are known as recruitment agencies. There sole purpose is to collect job specs from hiring companies, and source out candidates for those postings. Recruitment agencies handle the interview process for the hiring company and the company pays for this service. A word of caution, however, while most organisations receive their fees from employers (and not you, the job seeker), some will seek money from you. So be careful, and make sure you know who is paying the bill. Initially, the recruitment agency or recruiter does not charge the job seeker any fee. DO NOT LIMIT YOUR OPTIONS Job searching is a job in its self and it requires time, attention and tracking yourself. Consider options of job shadowing and visiting companies to expand your search and to also learn and network. Do not let a job advert or article intimidate you; customise your CV and cover letter accordingly and submit. Remember to motivate very well in your cover letter and being honest in your CV and cover letter. USE SOCIAL MEDIA AND TECHNOLOGY TO YOUR ADVANTAGE If you have a smartphone, you have the opportunity to apply for jobs at every opportunity. You are able to receive job alerts through the platforms that you have registered on and keep up to date. Make use of social media, such as Twitter, Facebook and LinkedIn to follow companies in your industry and constantly read up on their postings, as some companies and organisations use these social media platforms to advertise their postings. Written by: Winnie Makhwanya, PsyCaD Career Services: Employer Relations Coordinator Source used to gather information: https://careers.workopolis.com/advice/job-search-strategies-2017-experts/a 28
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PROUDLY UJ ALUMNI THE KATLEGO KGASOANE JOURNEY My name is Katlego Kgasoane, a youth activist that currently resides in a township known as Soweto, in the City of Johannesburg. I come from a humble and Christian household, where I learned the values and principles of hard work, kindness and doing your best to help uplift those around you. I completed my matric in the year 2011 at a school known as Seana Marena High School, which is based in Mapetla, right in Soweto. During my time in high school, I was interested and participatory in a number of activities. These include taking up leadership positions in school (RCL), taking more interest in sports and excelling in my studies. One of the subjects I enjoyed was history, which may explains my passion for politics and leadership. After completing my matric, I furthered my studies with the University of Johannesburg in the year 2012, I enrolled in a course known as BA Public Management and Governance (PMG) and majored in Political Sciences. After completing my degree and graduating in the year 2015, I was also blessed to qualify and do my honors degree in the same course and with the same institution, which I enjoyed even though it required a lot in me. I was able to thrive while under pressure and I ended the year on a high note in 2016. Outside of my university life, I managed to be engaged in volunteering with orphanage homes once in a while and I was involved in doing promotions and activations for different companies, such as The Creative Council (TCC) and Candy Floss Marketing, to make extra money for myself. Since I was passionate about leadership and politics, I had to find a political home that represented my struggles, vision and ideals and that is when I became a volunteer within the African National Congress (ANC). I was recognized as a potential youth activist, which led to me being elected into the youth executive structure in my branch as a treasurer. After I had completed my BA Honors in Public Management and Governance, I embarked on a journey to find employment, I was looking forward to establishing a career in the public service and little did I know that it would be difficult. Having to apply each week was a challenge, I had use my resources wisely, I always had to be up to date with new posts and in the process be patient for my moment to come. I also managed to attend dialogues and workshops, the purpose of this action was to network, improve my knowledge and skills and eventually seek opportunities. I did not want to limit myself to the public sector; I was also intentional in applying to private companies and civil society organizations. 30
I had to wait for 4 months to catch my break, after I had secured a 3 month internship with the Mandela Institute for Development Studies (MINDS), a continental think tank that seeks to address development challenges in Africa. Through my hard work, determination, persistence, discipline I was offered a contract to occupy the role of Team Support, which I still am to this day. This journey has exposed me to discovering the African continent through travel, it has allowed me to engage and exchange ideas with other young people, to occupy leadership roles and serve my community. Being part of the development agenda has motivated me to consider perusing my Master degree in a year or two, I also plan to join other start up organizations to contribute and play my role in the process. Being part of MINDS has encouraged me to seek more opportunities on the African continent and peruse a vision of Pan- Africanism. 31
KINGJAMES 42466 Build a career that lasts In 1795, Nicolas-Jacques Conté invented the pencil. Who knows how many stories, scientific insights or works of art might have gone unrecorded without it? Back then, things were made to last. At Sanlam, we still believe in this way of thinking. That’s why we’ve spent the last 100 years building a better world for others to inherit, and that includes investing in future leaders, like you. If you join Sanlam as a graduate, you’ll be placed in one of our Graduate Programmes, where we’ll guide you to realise your ambitions, grow your skills and develop your leadership potential to last for years to come. Apply for one of our Graduate Programmes today. www.sanlam.co.za/graduates For generations to come Sanlam is a Licensed Financial Services Provider.
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11 Things to never say in an interview, according to a hiring manager Over the years, I have interviewed Let’s take a look at some interview hundreds if not thousands of candidates pitfalls that instantly highlight a lack of for jobs in a variety of industries, roles confidence and a few tips on how to avoid and countries. There have been countless them: memorable moments, both good and bad, which is why I am thrilled to share my 1. “So, you’re in the tech space…” or insights into what I look for in a candidate “So, you’re a leader in the tech during interviews. space, right?” I can usually get a good idea of who I’m If it’s clear that the company you are about to meet from the first read of a interviewing with is indeed in the tech candidate’s CV, but during the interview, space, then you haven’t said anything it all comes down to preparation, positive smart! What you’re doing is making attitude and potential. To me, a successful idle small-talk. Throw-away statements interview is founded on the combination of like this may put the interviewer on the things – from verbal to non-verbal – which defensive – and turning this statement can all be summed up with one word: into a question demonstrates a lack of confidence. confidence in what you’ve said and your need for the interviewer’s validation. Confidence is about open and engaged You’re either nervous, haven’t done your body language – sitting tall, not fidgeting homework – or both. Avoid this at all costs. and giving your full attention to the interviewer. Speaking confidently about 2. “What exactly does the company/this your experience and letting your passion department do?” shine through is key. Knowing how to frame your questions and ask them in a Finding the answer to this question is part way that gives you the insights you need of your research. Your questions need to to make an informed decision about your show that you’ve put in the time and done future also goes a long way in building an some basic research about the company aura of confidence. and its role. Instead, consider asking 34
what projects the department is currently everything, you’ll give the impression engaged in or what challenges it faces, there’s nothing your prospective employer with a view to highlighting the value you can teach you. Your eagerness to learn is can bring. one of the key traits an interviewer looks for. 3. “Why did you want to interview me?” 8. “I’m so excited/thrilled/passionate or “What did you like most about me about … spreadsheets.” from reading my CV?” Your passion for Excel may know no Any good interviewer will have read your bounds, but be clear about where your CV and will have an idea of what makes passion truly lies, not where you think you a good candidate, but they are unlikely the interviewer wants it to be. Hone to show you their hand. Instead of asking the message you want to leave behind. this, prepare to answer questions like ‘what Perhaps you’re truly passionate about impression do you think your CV gives me organisation – so say that and give about you?’ examples of when you turned a chaotic situation into a manageable one. 4. “What skills do you think I could bring to the role?” 9. “I liked the blog you wrote on X.” Framed this way, this question subtly If you’re going to make this statement, defers to the interviewer to highlight your qualify it. Say why you liked it or what it skills, which is the wrong way round. meant for you. Perhaps the blog sparked a Rather, be prepared to talk about your creative idea that you’d like to talk about. skills and relate them to the requirements Otherwise, it’s another indicator of nerves listed in the job description. Work your – a poor attempt to get your interviewer on message into your response if your your side. interviewer says ‘tell me about yourself ’ or another appropriate point. 10.“When I worked at company X, I really didn’t like their approach to Y. How 5. “Would I be a good fit for the team?” does your approach to Y work here?” This is not a bad question to have in the Be careful not to ask your questions framed back of your mind – but it’s not one to ask around a negative experience of a current the interviewer! Other questions to ask or former employer. Keep things positive yourself before the interview and again on and respectful and be delightful. Instead, reflection afterward are, ‘Is the company simply ask ‘How do you approach Y?’. culture aligned with my values?’ ‘Can I keep up with the pace?’ ‘Are these the kinds 11.“I don’t have an answer for you.” of colleagues I want?’. Interviews are not a trip down easy street 6. “I’m awful at X…” – so don’t expect them to be. A good interviewer will throw you a curve ball Don’t work against yourself. Be humble, from left field. They’re looking to see how not self-effacing. Rather than focus on a you think on your feet. If you freeze, it’s not weakness, re-frame it. Instead, talk about ideal, but if you truly don’t have an answer an area you would like to improve and ask in the moment, tell them you’ll come back about opportunities for training at the to them – and if you say that, make sure company. you do. 7. “I’m amazing at X…” Sourced from: https://www.glassdoor.com/ blog/never-say-in-an-interview-ibm/ Statements like this can work against you, as well. If you claim to be expert at 35
HOW TO ACE A SKYPE INTERVIEW Before you can get onto the first rung of the career ladder, you must overcome the dreaded initial hurdle: the interview. Whether you’re a seasoned pro or you’re just getting to grips with how it all works, it’s crucial to prepare thoroughly, and Skype interviews are no exception. A wonder of the internet age, Skype interviews are perfect for anyone unable to travel to their interview, or only available outside of working hours. However, being in the comfort of your own space doesn’t mean you can totally relax – you still need to bring your A game, and we’ve got a few pointers to help you do as good a job as possible. LOOK THE PART You might think of Skype interviews as the perfect chance to pair your smartest shirt with some PJ bottoms, but if you get caught out this could look unprofessional. If the doorbell rings half-way through your interview, or you need to rush into another room to grab some notes that you weren’t expecting to use, your interviewer won’t want to see those Star Wars pyjamas, and you could risk giving the wrong impression. Dress like it’s a face-to-face interview, and make sure you look at the camera, rather than your own digital reflection. Checking the time of an interview before it begins is always sensible, but even more so if you have to factor in different time zones. When you schedule your appointment, state which time zone you’re making reference to (for example, 17:30 GMT) so everyone can be on the same page. It’s also important to know which one of you is going to initiate the call, as this will prevent either of you waiting unnecessarily and demonstrate how organised you are. Have all of your interview notes and preparation to hand before you begin so you don’t have to spend a long time searching for the information you need. If there’s anything particularly important you need to see at all times, create a sticky note on your computer so you can spot it immediately. CLEAN UP YOUR PROFILE Starting a call with bby_girl.17 might not immediately endear your potential employer, so stick to something professional and mature. A great starting point for cleaning up your profile is to have a friend log into Skype and find you, as they may catch something that you have missed. Make your profile picture smart and close to your 37
application picture, if not the exact same one. Remove any references to the girls’ holiday in Napa from two years ago – just to be on the safe side. CHECK YOUR TECH The last thing you want during your Skype interview is to discover that your audio doesn’t work, or that your Wi-Fi runs slowly with video. Give a friend or family member a test call a few days in advance, as this will show you if everything is in working order, and allow you time to fix anything that’s not right. Check the camera, microphone, speakers, Wi-Fi strength (and maybe invest in an Ethernet cable if anything is amiss), and the lighting in your room. Once all of these are perfect, you’ll be good to go. It’s also a good idea to have a backup plan ready in case there are complications – could you phone them instead if your connection fails? YOUR ENVIRONMENT Turn on your webcam and take a look at what you can see around you. Is there a big pile of dirty laundry in the corner? Are there cobwebs in the corner? Does the dog bed ruin the ambiance? Make sure that your interview environment looks clean and professional, and if you live with other people maybe check that they can stay out of the way while you’re online rather than appearing randomly in the background. This counts for pets, too! Above all, remember to smile! Having a computer screen between you can make you feel a bit more distant, so you need to make up for the lack of visible body language by appearing as friendly and approachable as possible. Any interview is daunting, but preparation is key, and these Skype-specific recommendations should help you get ready to make the best impression possible! Sourced from: https://www.studentemploymentservices.co.uk/blog/how-to-ace-a-skype-interview 38
ASSESSMENT! What now? “Your Interview will include the completion of an assessment.” Have you ever come across these words and felt as if you were venturing into the unknown? The fear of not knowing what to expect, coupled with the pressure to land your ‘Dream Job’ may make the assessment process seem like a daunting encounter… Fear not fellow examinees! The PsyCaD Assessment Team has shared some useful tips below on the process. Keep calm and keep reading. HOW TO PREPARE FOR AN ASSESSMENT SESSION, AND WHAT TO EXPECT DURING THE PROCESS: • You cannot study for any assessment instrument. • You can, however, ensure that you: o Get a good night’s rest. o Have breakfast before you come for the session. • During the Assessment Session, remember to: o Stay calm, and try your best. o Read each question carefully, and make sure you understand what is expected of you or what is asked. o Be honest when answering, because you do not know exactly what the company is looking for. Know that there is a difference between a test and a questionnaire (see below): TEST QUESTIONNAIRE There is only one correct answer There are no right or wrong answers. per question. It is normally timed. There is normally no time limit, but try not to ponder over Therefore, work as fast as you can, answers too much. without jeopardising accuracy. Or: There is normally no time limit, but try not to excessively ponder over your answers. Try to avoid the middle responses or using the ‘uncertain’ option. The more information you can provide, the more there is that the company can use. Written by: The PsyCaD Assessment Team – Ms Kersha Mintram, Ms Fatima Jogie, Ms Sugretta Botha and Ms Raeesa Mayet 39
Negotiating Salary: Questions to Ask As a creative professional, you know how to ask you deserve more pay: In a survey by The your clients the right questions to arrive at a Creative Group, 45 percent of advertising and solution that works. But are you using the same marketing executives polled said candidates savvy when it comes to negotiating salary? try to negotiate salary when presented with a job offer. Regardless of where you are in your job search or in your career, here are six questions to ask yourself or your potential employer. BEFORE NEGOTIATING SALARY 1. HOW MUCH DO I WANT AND NEED? Before you walk into a salary negotiation, and even as you’re sifting through job ads, you need to know your bottom line. First, think about your salary history: You don’t want to go lower than what you’ve been making unless you’ve moved to a less expensive city, you believe the benefits or bonus structure compensate for a lower base salary, or the job is less demanding than what you have done before. Next, consider your present obligations and future financial goals. Remember, the best time to boost your annual salary is before you accept a job offer, not after you’ve been with the same employer for several years. Don’t shy away from negotiating if you think 40
Yes, you can negotiate more than just the salary. According to another survey by The Creative Group, 36 percent of advertising and marketing executives said candidates most often ask for more vacation days, followed by flexitime (26 percent) and telecommuting options (15 percent). Although the employer’s policy may be to give every worker the same non-wage compensation, there may be wiggle room for certain perks during a salary negotiation. 4. WHAT’S THE POTENTIAL FOR SALARY INCREASES AND PROMOTIONS? OK, so the employer puts a so-so salary on the table and can’t go any higher. Is that enough reason to turn down the job? Not necessarily. If there are frequent opportunities to move up in the ranks – with corresponding raises – it may still be worth it to sign on. While you’re talking money during a salary negotiation, also ask about signing and retention bonuses. 2. HOW MUCH ARE OTHERS MAKING? AFTER THE SALARY NEGOTIATION It would be uncouth to poll your future colleagues about their wages, but you can 5. IS IT TIME TO STOP PUSHING? consult resources like The Creative Group Many hiring managers expect candidates to Salary Guide to see what creative professionals push back once or even twice during a salary with your skills and experience are earning. negotiation. But be careful: If you ask for too Having this information can help you gauge much or refuse to negotiate, an employer whether the posted salary range or an actual could perceive you as difficult and rethink offer is laughable, on target or outstanding. the offer. At the same time, don’t settle for DURING THE SALARY NEGOTIATION a package you’re unhappy with. If you’re not getting what you need during a salary 3. WHAT’S THE ENTIRE PACKAGE? negotiation, be willing to bow out gracefully. Salary is just one part of the total compensa- tion, albeit a very important one. Consider 6. CAN I GET THAT IN WRITING? the robustness of the rest of the package: Before you formally accept a position, get the final details of your negotiated wages • How is the medical insurance? Is it bare and benefits on paper; verbal agreements bones and expensive, or comprehensive with are far less binding than written ones. Ask low out-of-pocket costs? for all the details on bonuses, perks, work • Are 401(k) contributions matched? If so, up to hours and so forth, and review them carefully what percent? before formally signing on. • Does the company offer reimbursements for education and training? A salary negotiation can be stressful, but it’s • Would you get the requisite two weeks of an important part of the job search – one vacation, or is the employer more or less that will have repercussions for the rest of generous? your career. Enter into the negotiation with a • If you’re thinking about starting a family, positive attitude and the right questions, and what’s the parental leave policy? you could reap the benefits for years to come. Then there are the less quantifiable perks – Sourced from: https://www.roberthalf.com/blog/ relaxed dress code, pet-friendly office, flexible salaries-and-skills/negotiating-salary-questions- hours, telecommuting programs – that can to-ask make a real difference in job satisfaction. 42
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