BUSINESS Network for digital supply chains - WINTER 2018 / 2019 - Hochschule Augsburg
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WINTER 2018 / 2019 BUSINESS Sought-after personalities – Augsburg University of Applied Sciences NetDiSC Network for digital supply chains
WELCOME | gP BUSINESS | WINTER 2018 / 2019 FACTS TITLE PICTURE Markus Prophet, Students Deputy Division at the Augsburg University of Applied Sciences: 6585 Manager for Con sultation, Law and IT in the Faculty of Business (incl. IWI and MVM): 1672 at the Chamber of Handicrafts for Swabia and alumnus of which: of the Faculty of BA Business Administration (BW) 582 Business BA International Management (IM) 478 Dear students, BEng International Management and Engineering (IWI) 299 prospective students, MA International Business and Finance (IBF) 60 alumni, friends, sponsors MA Human Resource Management (PMG) 68 and partners of our Faculty MA Marketing/Sales/Media (MVM) 162 of Business, MA Tax and Accounting (MSR) 51 Certificate Process Developer in Logistics 8 Prof. Dr. Michael Feucht, Dean Advanced modules in BA Business Administration in WS 2018/19 • Change Management With the heading “Massively overestimated”, form of vocational courses, online study pro grammes. The Dean of the Lagos Business • Controlling the Süddeutsche Zeitung newspaper on 11/12 grammes and the training institutes of large School in Nigeria presented an interesting • Entrepreneurship, Innovation and Technology Management August 2018 asked the question: “Business companies are playing an increasingly im approach. She required her colleagues to • Product Marketing and Sales Communication administration is the most popular study portant role. In this context, a trend towards dedicate at least 10% of the time in each • Auditing and Accounting programme at German universities. Never so-called “stacked credentials” can be ob module to dealing with subject-related ques theless, in their professional lives the gra served: the accumulation of many educational tions of ethics, sustainability and philosophy. duates frequently compete with candidates units – education experts speak of “learning This is a very progressive approach which is from outside the field who learn about nuggets” – makes it clear that the slogan certainly worth considering for all universi Advanced modules in business administration within the company “lifelong learning” is now a reality. In addi ties of applied sciences. BA International Management in WS 2018/19 along the way. Is the qualification unneces tion, we need to recognise that the accumu • International Marketing and Communication Management sary?”. lation of such small educational units may Our alumni demonstrate to me again and • European Business Studies not only supplement a several-year Bachelor again that creativity is not only a question • Supply Chain Management For the dean of a Faculty of Business, these or Master study programme but may even of education, but also of personality. Very • Human Resource Management are of course harsh allegations. Are we offer replace it in some cases in the future. recently, I was in contact with Alexander ing a study programme that is in high de mand among applicants but is largely use In this context, a representative of the inter Okl, who obtained a Diplom qualification in less? Or, to phrase it a better way: How does national accreditation agency AMBA posed Business Administration in summer 2010. Advanced modules a Faculty of Business at a state university of the question of why our Bachelor and Master After a number of very intense years profes in BEng International Management and applied sciences need to be set up today in qualifications are valid indefinitely, despite sionally, he took some time out and went Engineering in WS 2018/19 order to give its graduates something that the clear fact that study contents rapidly be backpacking on a year-long world tour. • Operations Management provides them with a competitive edge in come outdated. On the surface, the demand He documented his experiences on his blog • Entrepreneurship, Innovation and Technology Management the labour market and that will be sought af for an expiry date for study courses seems (www.axelgoeswild.com/) and, after his re ter in business and society also in the future? absurd. On the other hand, holding certain turn, compiled them into a novel: “Asking professional titles is not only associated with One Question – A Novel about Traveling A conference with the title “Shaping the passing examinations on a one-off basis, but the World & Finding Meaning and Happi International exchange programmes Business School of the Future”, which took requires regular further training in relevant ness”. Students from foreign partner universities: 45 place in June at the Frankfurt School of areas. Against this background, it is not un (incoming) Finance and Management, addressed this conceivable that, in the foreseeable future, I would like to sincerely thank you for your Students at foreign partner universities: 95 question. Experts from the fields of business our study programmes may need to be solidarity with our faculty. Our advertising (outgoing) and science discussed what the future USPs renewed at specific intervals by providing customers deserve special thanks for their of our graduates in their professional lives proof of up-to-date knowledge in the given kind support. should be and how a future-oriented educa field. This could provide us with an oppor Status: 4 October 2018 tional offering can meet the requirements tunity to ask our graduates to return to their of students and employers in the long term. alma mater not only for alumni meetups or meetings related to specific fields, such as Yours, During these discussions, it became appar the HR Day and the HSA_Ops discussions, ent that challenges exist not only in relation but also in the context of our own further Prof. Dr. Michael Feucht, Dean to technical contents. The educational training offerings for seminars or certificate demands of young people have already courses lasting one or more days. changed significantly. In addition to state and private third-level institutions offering In the future, creativity, as well as ethical full-time or part-time study courses over and philosophical issues, should play a great a number of years, sometimes also in the er role in business administration study pro 2 3
PEOPLE | gP BUSINESS | WINTER 2018 / 2019 NEWS | gP BUSINESS | WINTER 2018 / 2019 FAREWELL: PROF. DR. HANS HERRLER ENTERS RETIREMENT OBITUARIES MOUNTAINS R4 BIKING & HIKING over-emphasised and demonstrates that Prof. Herrler was always especially dedicated to the students. Prof. Dr. Coenenberg and Prof. Dr. Kafadar, who told a number of anecdotes relating to his work from the perspective of the Taxation and Accounting expert group, made a particular effort to look dashing at the celebration, both wear ing a waistcoat – in memoriam, so to speak. Pirmin Stadelmann Elisabeth Scheurer Prof. Dr. Hans Herrler who, in addition to The Faculty of Business is mourning its spending more time with his family, wants former colleague Elisabeth Scheurer and its to apply himself more to his hobbies hunting student Pirmin Stadelmann. The University and forestry, was presented with a contribu will honour their memory. tion to a new chainsaw as a farewell gift. A children’s chainsaw – with noises and a Elisabeth Scheurer died on 23 April 2018 moving chain – was added to the gift as at the age of 66. In the last years of her Prof. Dr. Hans Herrler a symbolic gesture. It was clearly not easy work at the Augsburg University of Applied for Prof. Dr. Hans Herrler to say goodbye. Sciences, she was employed as administrative He promised to support the Faculty also in assistant in the office of the dean of the A veteran is entering retirement: Prof. Dr. the future with teaching assignments. Faculty of Business at the previous location Hans Herrler was a Professor of Tax Law at Schillstraße 100 until summer 2011. Under this slogan, 23 students and alumni met with Prof. Dr. Wolfram Schönfelder at Großvenediger mountain for a sporty end to the semester. at the Faculty of Business for 28 years. Be She entered retirement shortly before the fore this, he had already held 100 lectures at big move into the W building. the former Business Administration faculty at Schillstraße as an adjunct lecturer. This After an almost two-year illness, Pirmin NETDISC: NETWORK FOR DIGITAL SUPPLY CHAINS means that, at the time of entering semi- Stadelmann passed away in Augsburg on retirement, Prof. Herrler was the longest- 7 July 2018 at the age of 24. He started his “Augsburg is a supply chain region”: this is the field of logistics in global supply chains bundles in these fields will be developed for serving educator at the Faculty by some Bachelor programme in International Man how the logistics region of Bavarian-Swabia and make it fit for the future. For this the regional economy and offered as transfer margin. agement in winter semester 2014 and pur between Augsburg and Neu-Ulm is charac purpose, solution bundles are developed services in the coming years. Practical ex sued the programme with great dedication terised by logistics experts. This statement for efficient business processes and new change is explicitly sought in the project. Farewell was bid to Prof. Herrler as he until he fell ill. In summer 2016, he won the is based on the fact that, according to freight data-based business models based on the During the kickoff event on 26 July 2018, entered retirement during a pleasant cele MasterCup in Wackersdorf with three fellow statistics, flows of goods into the region secure and traceable storage and analysis the path for research activities in the coming bration with colleagues and staff on 23 July students, the second stage of a Bavaria-wide have a higher tonnage but a lower value than of data along the value creation chains. years was therefore laid out. The fields of 2018. In his speech, the Dean, Prof. Dr. Prof. Dr. Hans Herrler accepts the “new chainsaw“ from Entrepreneurship and Management compe flows of goods out of the region. This is a activity that the participating companies Michael Feucht, emphasised the high esteem his colleagues Prof. Dr. Alexandra Coenenberg and tition. He optimistically took up his studies clear indication that goods are refined by Cooperation between the research groups see in the areas of “Digitalisation of supply Prof. Dr. Kalina Kafadar and the Dean, Prof. Dr. Michael in which Prof. Herrler was always held by Feucht. again last winter semester. Sadly, he ulti production companies in the region and HSA_ ops and HSA_innos should now be chain processes”, “Digital business process his colleagues, but especially also by the mately lost his battle with the illness. then transported on for consumption or fur intensified at the Augsburg University of es” and “IT security in supply chains” or in students. In light of the fact that not all busi ther processing. This position of the region Applied Sciences. These groups perform ac the intersections between these areas were ness students are particularly enthusiastic in global supply chains is based on outstand tivities relating to IT security and logistics particularly interesting. These topics were about the subject of tax, this cannot be ing logistics of the regional companies. as well as digital value creation networks and discussed together in order to draw up the business models. framework for action of NetDiSC. The aim of the NetDiSC research project is to further develop the excellent starting Together with the Institute for Technology The NetDiSC project was sponsored by position of the Bavarian-Swabia region in and Knowledge Transfer (ITW), solution the Bavarian State Ministry of Education, Cultural Affairs and Science through the BACK HOME: DR. HARTMANN in 2014 and was also a member of the programme for promoting applied research RETURNS TO THE USA Faculty Council for a time. In addition, he and development at universities for applied supported the Faculty in making contacts sciences. The project duration of NetDiSC Dr. Michael Hartmann supported the in the United States. is 48 months, from January 2018 until Faculty in teaching and self-administration December 2021. for almost seven years. His classes – from Dr. Hartmann received a job offer as “Fundamentals in Business” in the first Associate Professor at Holy Cross College Prof. Dr. Michael Krupp (michael.krupp@ semester in International Management, in Notre Dame, Indiana, USA starting hsaugsburg.de) or Marjan Isakovic (marjan. to “Strategic Management” and “Cross on 1 September 2018. He will establish isakovic@hsaugsburg.de) are available as Cultural Management”, all the way to a new Business School there together with contact partners if you are interested in the “Business Ethics and Corporate Governance” his colleagues. NetDiSC research activities. in the MA International Business and Fi nance were very popular with the students. However, Dr. Hartmann has promised to Information: Profs. Dr. Krupp, Dr. Richard Dr. Hartmann also supported the Faculty in maintain close contact with Augsburg in and Dr. Waibel its strategic further development. He made the future also and to return to the Faculty very important contributions to restructur as a guest professor in the second half of ing the Bachelor programmes Business Ad summer semester 2019. ministration and International Management Dr. Michael Hartmann The participants in the kick-off event. 4 5
NEWS | gP BUSINESS | WINTER 2018 / 2019 PRACTICE | gP BUSINESS | WINTER 2018 / 2019 SPORTY: PARTICIPATION PERSONALWIRTSCHAFTSPREIS PATRIZIA AG: GENERAL MEETING LIVE PUBLICATION IN M-NET COMPANY RUN 2018: PROF. DR. ERIKA REGNET BUSINESS AUGSBURG ON THE JURY ADMINISTRATION Georg Erdmann, Michael Krupp Again this year, innovative and future- Pearson, oriented HR projects were awarded prizes. €39.95 Large numbers of applications were received for the following six categories: Training, The textbook “Betriebswirtschaftslehre” Recruiting, Talent Management, Company (Business Administration) was published Health Management, HR Organisation and in April. This is a reference book that Leadership. will accompany Bachelor students throughout their studies and describes Like in the previous years, Prof. Dr. Erika corporate reality in addition to providing Regnet was a member of the jury, which the academic basics. It is intended to determined the winning concept for each be both accompanying reading over an category. In the final round on 10 September entire study programme and a business 2018 in Cologne, the overall winner of the administration reference work in profes German “Personalwirtschaftspreis” (HR sional life after graduation. It was written prize) from all six categories was selected by a team of professors with extensive live on location by the specialist audience. practical experience in their respective The PROFis from the Faculty of Business and the REWE Dortmund claimed victory this time. fields. Running_Gags from ZSI (bottom) as well as the team of the research group for optimized value creation HSA_ ops (top) successfully took part in the M-net PATRIZIA Immobilien AG invited the students of the Tax and Accounting Master programme in the context of the Economic Law lecture by Prof. Dr. Micha Bloching to take part company run Augsburg. Congratulations! Information: Prof. Dr. Regnet in its general meeting in Augsburg in order to “study stock corporation law in practice”. CONGRATULATIONS: SELF-MEDICATION PRIZE AWARD: EXPERT CONSULTANT MOLA DEVELOPMENT CIRCLE: Augsburg University of Applied Sciences with a joint constitution. The development FOR PROF. DR. GERHARD RIEGL FOR INTERNATIONAL TAX LAW INAUGURAL MEETING and the Fraunhofer workgroup for supply circle is expected to begin at the end of au chain services SCS, which will incorporate tumn 2018. The patient researcher and health analyst As a Professor of Marketing at the Faculty of The shortage of skilled workers in logistics their shared expertise from the previous Prof. Dr. Gerhard Riegl received the Business at Augsburg University of Applied and the difficulties in obtaining new staff for research project “MoLa – Motivation in the Participation in the two-year MoLa develop traditional “Selbstmedikationspreis 2018“. Sciences and with the Institute for Manage the warehouse make retaining existing staff warehouse”. In the research project, the ment circle is subject to a fee. The number He was awarded this self-medication prize ment in the Health Service, which he found in the company especially important. But scientists confirmed the link between the of participants in the event is limited. If you for his patient-oriented services relating to ed and leads, Riegl has been researching, how can company owners or warehouse su motivation of workers and the warehouse are interested, please send an email to pharmaceuticals and self-medication. The publishing and lecturing for 40 years. His perintendents motivate their skilled workers performance. Together with logistics service Prof. Dr. Michael Krupp (michael.krupp@ award is presented by the German medicine aim is to improve the quality of human in and managers in the warehouse in a targeted providers and wholesalers, motivation meas hsaugsburg.de) or Marjan Isakovic (marjan. manufacturers’ association Bundesverband teraction in the health system and to increase manner while improving the performance of ures tailored to warehouses were devised. isakovic@hsaugsburg.de). der Arzneimittel-Hersteller e.V. (B.A.H.). efficiency. In the course of digitalisation, their warehouse? In the MoLa development Another finding is that workers at the opera patients are increasingly well-informed and circle “Motivated and powerful in the ware tive level in the warehouse area generally Information: Profs. Dr. Krupp, Dr. Richard Photo: Gerhard Riegl wish to become experts in their own healthy house”, participating companies will put enjoy their work. Frustration actually occurs and Dr. Waibel lives. For all healing professions, this makes At the beginning of the year, the Chamber their warehouse performance as well as the as a result of poor conditions and deficits in it necessary to adapt to partner-like interac of Tax Advisors awarded the title “Expert motivation and health of their employees to staff leadership at the operative level. Man tion with patients. The patient management consultant for international tax law” to Prof. the test over the next two years and will in agement staff therefore have a key role to play. 4.0 propagated by Prof. Riegl identifies the Dr. Jörg Hoffmann for outstanding theo troduce and revise suitable motivation meas self-expertise of patients, on the one hand, retical and practical knowledge in this field. ures. The companies will be facilitated and On 29 June 2018, interested companies took and promotes treatment adherence and Only around 1,200 of 84,000 tax advisors in supported in these methods by three re part in the inaugural meeting of the MoLa holistic supply of medicine with self-medica Germany currently hold this title. Congratu search partners: the Chair of Work and development circle. In this meeting, the par tion and prescription drugs, on the other lations! Organisation Psychology at the Friedrich- ticipants were asked about their needs in re hand. Alexander- University in Erlangen-Nurem- lation to motivation of warehouse personnel, Prof. Dr. Gerhard Riegl: Pioneer of patient-oriented Information: Prof. Dr. Jörg Hoffmann berg FAU PiA, the research group for the concept of the MoLa development circle research in health management. Information: Prof. Dr. Riegl optimised value creation HSA_ops at the was introduced, and the circle was concluded 6 7
PRACTICE | gP BUSINESS | WINTER 2018 / 2019 Photo: Martin Troschke THE LION’S LECTURE HALL 2018 Daniel Kempf (PD Ventures) and Stephan recording of accident circumstances. EXCURSION TO SORTIMO Batteiger (Peerigon) evaluate the business It was that time again on 29 June: Students ideas and give the students interested in The university professor and experienced With a visit to Sortimo, the future industrial at the Augsburg University of Applied starting their own businesses tips on imple founder Martin Plöckl provided the idea for engineers of the Augsburg University of Sciences presented their promising start-up menting their ideas. “The Lion’s Lecture Hall”. The event repre Applied Sciences got to know a growing ideas to a top-class jury during “The Lion’s sents the highlight and final examination of company in the region and an interesting Lecture Hall”. As always, the best and most On this day, five groups presented their ide his “Startup Thinking” seminar, in which potential employer. This globally active innovative idea wins! Based on the successful as, which were very diverse this year: An app students are made more aware of the topic company, with headquarters in Zusmarshausen format “The Lion’s Den” on the TV chan to automatically record the circumstances of of founding a company and receive the nec in Swabia, focuses on transport systems and nel VOX, the students each have 15 minutes an accident, a combination of a sleeping bag essary know-how. interior work of commercial vehicles. The to demonstrate their entrepreneurial spirit. and self-inflatable sleeping mat, porridge in company employs about 1,300 people and University professor Martin Plöckl has as a glass and a kit for a frozen smoothie. Both Information: Martin Plöckl leads the markets it operates in as hidden sembled a top-class “lion jury” made up of the business idea and the presentation are champion. On an invitation from alumnus prominent and experienced founders and in evaluated. Simon Paesler, Jan Uhrig, and Christian Neher, the group of students were vestors: Georg Achterling (Cancom), Gero Steffen Schmid won the first prize, an iPad, familiarised with the success story of the Gode (DailyDeal), Alex Jaeg (Robin Zug), with their app “Crashmate” for automatic company by HR manager Martin Troschke and head of key account management Photo: Martin Plöckl Monika Schluff. Information: Prof. Dr. habil. Kellner Christian Neher and Prof. Dr. Klaus Kellner (left) with the group of students. CAREER PATHS PROJECT managers were almost celebrities, meaning the large international corporations in that it is very easy to trace their life journey, Munich. Other than that, they are just as Which career path do the Bachelor and finding suitable data material for the other likely as their fellow students in the market Master graduates of the Augsburg University groups was more difficult in some cases and ing field to remain in the greater Augsburg/ of Applied Sciences take? What does the also more time-consuming. Munich region. typical CV of a member of the board of management of a DAX/MDAX corporation First, the CVs of a total of 181 former stu Among HR managers, the gender balance look like? How does the career path of male dents who specialised in marketing at the is dramatically different: three quarters of and female top managers differ? What char Augsburg University of Applied Sciences the positions here are held by men. Different acterises the career development of a HR were examined. This specialisation is equally managers in the HR department in German Martin Plöckl (left) together with the students during the final of “The Lion’s Lecture Hall” manager? What characteristics do personnel popular among men and women and in the companies and their CVs were examined in the HR or marketing department have? study programmes International Manage during this analysis. This target group pri ment (IM) and Business Administration (BW). marily studied business administration or SOCIAL COURT: PRACTICAL SOCIAL SKILLS: ADJUNCT PSD BANK: NEW CUSTOMER These and many other questions were an law at a university and is characterised by LEGAL EXCURSION LECTURER MEETING ACQUISITION swered by the “Career paths” project group It is notable that IM students with the spe rigorous career development. Over 80% in summer semester 2018. cialisation marketing very rarely go abroad. of HR managers have spent their entire pro In summer semester 2018 in the context of At the start of July, a meeting with the ad The PSD Bank Munich is a private custom Although the female graduates finish their fessional life in this field. On average, they their lecture on social insurance law with junct lecturers in the field of social skills – er bank for the region Swabia, Upper and After dividing up the respective teams and studies more quickly, the men find a job fast changed jobs three times. Men were pro Prof. Dr. Julia Wicke, the students in the rhetoric/presentation, communication psy Lower Bavaria with currently around 84,000 defining the criteria to be checked, data er. Almost one third also have a relationship moted to their first management position Tax and Accounting Master received the ex chology, management behaviour and ethics private customers. In the context of the analysis could begin. The data entered by to their first employer already through in after an average of eight years, women after traordinary opportunity to go to the Social – took place at the Augsburg University of Marketing, Sales and Media Master, the two the parties concerned themselves in social ternships, working student positions or their an average of ten years. Court in Munich to participate in a hearing Applied Sciences. Prof. Dr. Mahena Stief students Lisa Kegele and Veronika Stich media, such as Facebook, XING or LinkedIn, thesis. in which cases relating to social insurance provided information on current develop developed a concept for customer acquisi was analysed. On 28 June 2018, it was finally time: After obligation are handled. The special aspect of ments at the University, digital learning pos tion for the PSDBank Munich as an in-depth Specialisations in the field of human resourc many hours of work, the result could be this was that their professor was also the sibilities and the training offers of the DIZ Master project. For the category of top managers, the es are mainly very popular with women. 78% presented. The audience was made up of judge. Prof. Dr. Julia Wicke has been a judge Bavaria. company websites, the business report and of the studied group are female. After gradu students and professors of the Augsburg in the 12th Chamber of the Munich Social Under the supervision of Prof. Dr. Manfred Wikipedia could also be used. While these ation, the former students are often drawn to University of Applied Sciences as well as Court for many years. This meant that the Information: Prof. Dr. Regnet Uhl and Prof. Dr. habil. Klaus Kellner, the some representatives from the practical students also had the opportunity during the Master students produced an excellent project realm. hearing to pose questions to the judge her which covered and analysed all relevant topic self, the honorary judges and the associate areas such as surrounding area, customer con Information: Prof. Dr. Regnet Presentation of judges. They were very well prepared: In a tact points and tonality and adapted them to results at www.hs-augsburg.de/homes/eregnet/ so-called “moot court”, a simulated court the business model of the regional direct bank. Result report under www.hs-augsburg.de/ hearing, the students had already taken on The identification of target customers, in par Wirtschaft/Personalmanagement.html the role of lawyer and taken part in passion ticular, received a lot of attention. The pres (in German) ate discussions about anonymised court files entation to selected management staff at the in the context of the lecture. PSD Bank in Augsburg took place in mid-July. This project can be considered an example of Information: Prof. Dr. Wicke the intensive cooperation of the Faculty of Business with the PSD Bank Munich. Information: Prof. Dr. habil. Kellner The project team before the final presentation 8 9
PRACTICE | gP BUSINESS | WINTER 2018 / 2019 BANK SUPERVISION: VISIT TO In the building, the group were greeted in KONRAD KLEINER GMBH & CO. KG: HUMAN RESOURCES DIDACTICAL WORKING GROUP THE ECB a very friendly way by a host who led them GOODS RECEIVING OPTIMISATION through the bank’s own visitor centre after 14 colleagues from seven different Bavarian On the initiative of Prof. Dr. Anton Frantzke, a very interesting talk about the European In summer semester 2018, goods receiving universities of applied sciences accepted the students of the “Financial Supervision and banking union. The speaker, an employee at the Konrad Kleiner GmbH & Co. KG invitation to Kempten to attend the didacti Regulation” module with Prof. Dr. Michael from the “Sanctions” department, explained company in Mindelheim was analysed and cal working group of the DIZ Bavaria. This Feucht in the International Business and in a very insightful manner why even a optimised by students of the Augsburg Uni year’s meeting focused on eLearning. On the Finance Master programme as well as a for largely harmonised European regulatory versity of Applied Sciences. “Lean process first evening, the professors took the oppor eign guest student received the opportunity framework continuously leads to contradic design is the aim of all companies. The con tunity to take part in the opening of the to visit the power centre of the Euro, the tory measures in his daily work. The partici crete design and implementation of expedi Institute for Digital Teaching Forms at the European Central Bank in Frankfurt. The pants were positively surprised that the ma ent measures often gets lost among opera Kempten University of Applied Sciences. students were astonished by the security terial they had learned during the semester tive business”, says Lisa Kimmich, research The event was organised by the professors measures: Solid concrete barriers in front really can be applied in practice and that assistant at the Augsburg University of Dr. Katrin Winkler (Kempten University of the building that cannot be broken down their qualification is sought-after also at the Applied Sciences and jointly responsible for of Applied Sciences) and Dr. Erika Regnet with vehicles. And, in the building, everyone ECB. the student project “Optimisation of goods (Augsburg University of Applied Sciences). is checked at least as intensively as at the receiving processes”. An example of this is airport – including backpack inspection and Information: Prof. Dr. Feucht Konrad Kleiner GmbH, which recognised Information: Prof Dr. Regnet metal detectors. the importance of optimum flows of goods The Bavarian HR professors at the Kempten University of Applied Sciences. and sees a need for action particularly in the handling of receiving goods at the company. Under the leadership of Prof. Dr. Michael CONTINUING EDUCATION | gP BUSINESS | WINTER 2018 / 2019 Krupp, the students first analysed the exist ing informational and physical goods receiv ing processes at the company in order to visualise the situation on location. Following In-house seminars Target group: Specialist and management this, process images were developed in order The range of in-house training courses staff from sales, marketing and product to illustrate the current state of the receiving comprises seminars on all business management as well as project and The students with professors Dr. Anton Frantzke and Dr. Michael Feucht in front of the ECB Tower. goods situation and illustrate relationships administration and legal topics. These are department leaders for research and between the individual process levels. The individually planned and conducted in development first irregularities resulted from this and cooperation with the customers – also in EVERY YEAR: SEMINAR WITH ASSOCIATES were prioritised and worked out in consul English. Overview of topics (in German) Controlling tation with the company. This process had under www.hs-augsburg.de/Wirtschaft/ The next certificate course in Controlling For the twelfth time, students of the Faculty This year, speakers were the IBF Master the aim of identifying areas of activity and Inhouse-Firmenseminare.html. is scheduled to start in March 2019. It of Business were guests at the Hotel am graduate Rafael Glas from KPMG, Dr. developing measures that the company can Sought-after personalities keep learning comprises a total of 14 seminar days. Badersee in Grainau. Dean Prof. Dr. Michael Alexander Büchel, member of the board of use for itself. The results of the ambitious throughout their lives. Many employers in Seminars Target group: Specialist and manage Feucht, Prof. Wolfgang Hauke, Dean of the Cooperative Association of Bavaria, Dr. and highly dedicated project were presented the region are concerned with securing Compact individual seminars on current ment staff from all company departments the Faculty of Business at the Kempten Wolfgang Seel, member of the board at the in the company on 20 June 2018 and provid and retaining specialist staff. The Faculty issues are very suitable for obtaining new who want to improve or refresh their University of Applied Sciences, and Werner VR Bank NeuUlm and Erika Henger, Co ed to the satisfied contact partners. of Business provides support for vocatio know-how and quick updates in the event know-how in the area of controlling Schartel from the Cooperative Association operative Association of Bavaria, Goods and nal training after graduation in a number of changes. These seminars take place and company control due to increased of Bavaria had once again planned a chal Services Department. In addition to very Information: Profs. Dr. Krupp, Dr. Richard of ways. at the Technologiecentrum Westbayern responsibility within the company. lenging and entertaining two-day programme interesting talks, the evening discussions at and Dr. Waibel (Technology Centre West Bavaria, TCW), for selected students and the accompanying the Seestüberl restaurant and the wonderful the university-at-institute in Nördlingen. Information and registration under professors Dr. Anton Frantzke and Dr. accommodation in the hotel of course also www.tcw-donau-ries.de Tobias Peylo, as well as Rainer Schaid- contributed to a memorable experience. Current seminars: nagel, Vice-President of the Cooperative •• 8/9 November Employment law for Association of Bavaria. Information: Prof. Dr. Feucht supervisors (RA Armin Holnaicher) Contact partner in Augsburg: •• 20 November Workshop on retaining Prof. Dr. Erika Regnet, coordinator for specialist staff: Keeping and retaining continuing education specialist and management staff (Prof. Faculty of Business Dr. Erika Regnet) Augsburg University of Applied Sciences An der Hochschule 1 Course information (in German) under 86161 Augsburg, Germany http://tcw-donau-ries.de/weiterbildung/ Tel. +49 (0)821 5586-2921 seminareschulungen/ weiterbildung.wirtschaft@hs-augsburg.de Hochschul-Zertifikatskurs Produktmanagement Certificate courses Contact partner in Nördlingen: Part-time, compact certificate courses have Manuela Jenewein a modular structure and can be booked flexi Weiterbildungszentrum Donau-Ries bly. They extend over a year. It is possible Technologie Centrum Westbayern GmbH to obtain a university certificate in addition. Emil-Eigner-Str. 1 86720 Nördlingen, Germany Start: Oktober 2018 Laufzeit: Oktober 2018 bis Juli 2019 Technologie Centrum Westbayern GmbH Product management Emil-Eigner-Straße 1 Tel. +49 (0)9081 5586-151 Module auch einzeln buchbar! 86720 Nördlingen Grundlagenkompetenz „Produktmanagement“ Instrumentekompetenz für Absatz- und Weiterbildungszentrum Donau-Ries Unternehmenskommunikation Technologie- und Innovationskompetenz Tel. 09081 8055-100, 119/20 November “Tool competence for manuela.jenewein@tcw-donau-ries.de Rechtliche Kompetenz, inhaltliche Schnittstellenkompetenz Telefax 09081 8055-151 Quantitative Kompetenz info@tcw-donau-ries.de, Projektmanagementkompetenz www.tcw-donau-ries.de Persönliche Kompetenz Konzeptionskompetenz für das Produktlebenszyklus-Management 1. Auflage 2018, marketing and corporate communication” Änderungen vorbehalten Abschlusszertifikat der Hochschule Augsburg Titelbild © Yuri Arcurs - Fotolia.com Prof. Dr. Wolfgang Hauke, Werner Schartel, Prof. Dr. Tobias Peylo, Prof. Dr. Anton Frantzke, Dr. Alexander Büchel, Rainer Schaidnagel, Prof. Dr. Michael Feucht, Erika Henger (Prof. Dr. Manfred Uhl). and Dr. Wolfgang Seel (from left to right) 10 11
COMPETENCE | gP BUSINESS | WINTER 2018 / 2019 GUESTS | gP BUSINESS | WINTER 2018 / 2019 Photo: Matthias Leo ROADS TO SUCCESS: goals and capabilities and “recognise your Photo: Mahbuba Maqsoodi LAW EXPERT GROUP DR. MAHBUBA MAQSOODI own limits” as it is not possible to “carry two watermelons in one hand”. The women’s office at the University organises presentations and discussions The next lecture in the “Roads to Success” with interesting women several times a year. series will take place on 6 November 2018 On 10 April 2018, the University welcomed at 18:00 in room J1.19. Christa Weigl- Dr. Mahbuba Maqsoodi who described Schneider is the speaker at this lecture. her long regional and personal path in her She is a lawyer and feminist and works for a book “Der Tropfen weiß nichts vom Meer” number of voluntary projects. For example, (“The Drop Knows Nothing About the Sea”). she is the vice-chairwoman of “Der Paritä Afghanistan, the Russian Academy of Arts, tische in Bayern” (“Parity in Bavaria”) and asylum, and working as a self-employed art spokesperson of the “Parité in den Parla ist in Germany are some of the topics she menten” (“Parity in the Parliaments”) action writes about. group. Dr. Maqsoodi’s positive attitude and energy You can participate in these events free of impressed the audience. Her values and charge and male students are, of course, also principles are reflected in her life journey: welcome. We would ask you to register by “Work and never give up”, even if the cir sending an e-mail to frauen@hsaugsburg.de. cumstances are still difficult and there are „Wie heißt deine Angst?“ („What is the name of your setbacks. You should also be aware of your fear?“) by Dr. Maqsoodi. Information: Prof. Dr. Regnet GIRL POWER On 25 June 2018, six women came to Augs Applied Sciences as an employer, and out burg as part of a several-day girl power trip. lined the measures and progress made to During her presentation entitled “A valued attract and keep female employees. The colleague, but dispensable manager”, Prof. University was just one stop on their trip. Dr. Erika Regnet discussed obstacles in the They also visited Fujitsu Technology Solu workplace and society. During the subse tions for a discussion with Vera Schneevoigt, quent discussion, effective and less effective who is Senior Vice President and also re approaches in companies were identified. cently selected as one of the “25 women who Legal requirements, anonymised applica are revolutionising our economy”. Further Prof. Dr. Felicitas Maunz, Prof. Dr. Micha Bloching and Prof. Dr. Julia Wicke (from left to right) tions, quotas, compulsory targets with in stops along the way were the archdiocese centives and penalties, and the use of the of Munich where they listened to a talk held logib procedure for monitoring pay trans by the equal opportunities officer, Katharina parency were deemed particularly effective Dötsch, and the Bavarian parliament where Which study programmes include his supervisory board activity to use in his a judge in Munich. Seven years later, she measures. Prof. Dr. Alexandra Coenenberg, they attended a presentation held by Dr. law? practice-oriented teaching. moved from general courts to social courts. women’s representative at the Faculty and Simone Strohmayr of the SPD. The Law expert group is present in all Bach Prof. Dr. Julia Wicke is an expert in Euro deputy women’s representative of the Uni elor and Master study programmes at the Prof. Dr. Felicitas Maunz was employed in a pean, social and business administration law. versity spoke about Augsburg University of Information: Prof. Dr. Regnet Girl power at Augsburg University of Applied Sciences Faculty. In addition, Prof. Dr. Micha Bloch large international law firm for many years Her research specialisations include legal ing and Prof. Dr. Felicitas Maunz chair the before moving to the legal department of tech start-ups as well as start-ups and digi examination boards for the Bachelor pro ProSiebenSat.1 Media AG. After four years talisation in the social benefits field. grammes Business Administration and Inter working in one of the largest media compa INDIA: MARKET ENVIRONMENT as part of their sales lecture. Andrea SALES: THE MAGICAL TRIANGLE national Management. Prof. Dr. Julia Wicke nies in Europe, she successfully set up her Are there practical projects for FACTORS Rössler, speaker on intercultural compe OF CUSTOMER SERVICE is a member of the examination board for own law firm. She has been a Professor of students? tence and expert on India, was invited the Master programme Tax and Accounting. Law at the Faculty of Business since 2013. The range of practical projects is very varied: Students of the Business Administration by Prof. Dr. habil. Klaus Kellner to hold Sales is an exciting field. Business Adminis Her specialisations include competitive, It extends from excursions to the European Bachelor programme enjoyed a very special a highly impressive presentation on the sub tration students realised this during an Which professors teach the subject trade mark, data protection and media law. institutions in Brussels and Strasbourg and guest presentation with impressive pictures continent of India. She focused on market interesting presentation held by Alexander of law and what professional experi- Prof. Dr. Felicitas Maunz also teaches the to the German parliament or the German environment factors and their relevance for F. Sragner, longstanding chairman of Photo: Andrea Rössler ence do they have? Is there special subject “Basics of self-organisation for stu Federal Labour Court, to visits to different international business operations, and spoke the board of directors at Vodafone Kabel expertise? dents”, which is intended to make things media companies such as Sky and UFA, all about natural conditions, various religions, deutschland Kundenservice GmbH. He Prof. Dr. Micha Bloching has been a profes easier for students starting their studies. the way to participating in general meetings, history, the position of the woman, child spoke about the magical triangle of customer sor at the Augsburg University of Applied such as the Patrizia Immobilien AG general labour and the recent economic boom in service – the tense relationship between Sciences since 2004. Before this, he worked Prof. Dr. Julia Wicke came to the Augsburg meeting this semester. A project on digital India. She also gave a vivid account of the costs, customer satisfaction and sales in call as a lawyer and tax advisor in Munich for University of Applied Sciences in 2013. Be start-ups in the social benefits field is also importance of the family, hierarchical struc centres. In particular, he highlighted factors many years, most recently at a large interna fore taking on a teaching position, she was offered. tures and different concepts of time, which that can ensure high-quality customer tional law firm. At the Faculty of Business, public prosecutor at the Juvenile Criminal often lead to conflicts between Indians and service. he teaches German and international private Court in Munich. She gained additional pro Europeans. commercial law and employment law. Prof. fessional experience as administrative lawyer Information: Prof. Dr. habil. Kellner Dr. Micha Bloching can put his many years at the Zentrum Bayern für Familie und Information: Prof. Dr. habil. Kellner of experience from consulting practice for Soziales (Bavarian Centre for Family and Andrea Rössler, speaker on intercultural competence corporate and insolvency law as well as from Social Matters). In 2003, she was appointed 12 13
GUESTS | gP BUSINESS | WINTER 2018 / 2019 PERFORMANCE ON A FRIDAY of questions on this topic. Mader, senior of contracts, all procedures must be firmly in 16TH AUGSBURG HR DAY: Photo: Ulrike Tielemann MORNING advisor for Compensation & Benefits at the place and transparent for all parties involved. PERSONNEL DEVELOPMENT AND TALENT MANAGEMENT entire ADAC group spoke about his wide range of experience during his career. As a The students also focused on certain topics The Augsburg HR day is a well-established attention spans. Whether it is web-based Photo: Christof Mader mechanical engineer, which is quite exotic in during the discussion: How does health platform for discussing new developments training or micro-learning, emotional stimu the field of human resources, he has worked affect employee performance? Should the and networking with HR experts from the li are essential. Karsten Mehrtens and Dr. in many areas of the automobile industry. medical condition of employees already region. Kohn used examples to demonstrate how For example, he worked on the introduction be taken into consideration in personnel competences can be developed using auto of the Single Status Pay Agreement (ERA) planning? How do managers influence the This year, the 16th HR day held on 25 July matic learning path calculations based on for over 15,000 employees, employer brand performance of their employees? Discus 2018, was based on the topic of “Personnel test results. The learning nuggets that are ing and the establishment of company-wide sions based on these questions highlighted Development and Talent Management”. then used are usually media recordings of remunerations systems. once again that workplace issues such as cost Prof. Dr. Erika Regnet launched the event 15 to 20 minutes that may also incorporate pressure and ethical issues are also person with facts, figures and data highlighting that playful elements. He reported on the cooperation with works nel-related topics. 40 percent of the employees interviewed are councils and trade unions, and outlined not satisfied with talent management in their Following this, BSH Hausgeräte GmbH was knowledge that cannot be imparted through At the end of the day, performance manage companies and every second employee does used as an example of a systematic process Karsten Mehrtens at the 16th Augsburg HR Day theory alone. When discussing the legal reg ment is a balancing act: How do you reward not receive further training. This represents for talent management. It is all about discov ulations, the students realised the complexity employees without the idea that rewards a significant difference compared with Scan ering, nurturing and retaining high poten semester. Prof. Dr. Sarah Hatfield was the of the field they will work in if they pursue a for achievements are unnegotiable? What dinavian countries, which are far more ad tials. The speaker was Christian Stelzmüller, moderator for the afternoon. career in personnel management. The figure degree of distance do you need from an vanced in this area. The cultural background head of Personnel Development and Train 70,000 - the number of collective agreements employee for successful evaluation? What of the various offerings should also be criti ing at the Dillingen site. The guest speaker The 17th HR day is planned for 2 February in Germany - demonstrated how vast the is the best way to combine quantitative and cally reviewed. shared his initial experience with the partici 2019 on the topic of “Personnel Marketing field of remuneration is. And we haven’t qualitative indicators? It will never be possi pants in relation to the self-marketing of as an Opportunity to Ensure Skilled Work even mentioned the employees not covered ble to find the perfect balance, which is why Presentations on new forms of learning employees in the form of add-ons in digital ers”. National and international strategies by collective agreements. negotiations and discussions on remunera such as “The Future of Learning in an personnel files. Employees could even apply and measures, either new or already tried- tion models will always be necessary. But as Age of Digitalisation” by Prof. Dr. Katrin for a comprehensive, two-day, competence and-tested, will be collected, presented and Christof Mader The topics of how individual performance- Christof Mader has shown us: The tasks of a Winkler (Kempten University of Applied development workshop by submitting pitch discussed. related payments or collective profit-sharing personnel expert cannot be set in stone and Sciences) and “Nuggets of Learning as a videos showing why they are the right ones will shape the future, and how the require may often vary greatly. And it is even possi Component of the Digitalisation of Educa for the next step. Information: Profs. Dr. Hatfield and Dr. Regnet ments for performance and achieving goals ble to work productively and make new find tion” by Karsten Mehrtens (Munich) and What variable compensation models exist, have changed over the years gave the stu ings on a Friday. Dr. Werner Kohn, managing director of Workplaces are also affected by the ageing how can they be introduced in a way that dents an insight into the past and future of VIWIS GmbH, were also on the agenda. of society. Skilled workers and management is beneficial to both the employee and the personnel work in the field of performance. staff have specific expectations and ideas for employer, and which models actually result One thing is certain: Only when manage Prof. Winkler noted that at the moment, their future careers. This is why Prof. Dr. in improved employee performance? On ment and HR staff have a relationship of Infos: Prof. Dr. Hatfield technologies are driving forward new ways Erika Regnet finished off by outlining the the morning of 22 June, Christof Mader, trust can developed systems actually work. of learning and the challenge is to arouse first key findings from the “Best Agers” guest lecturer in the Performance Manage When push comes to shove, in the case of interest among the participants using suita study that she carried out in cooperation ment advanced course, answered a number activity shortfalls, warnings or termination ble content and to meet the needs of shorter with borisgloger consulting in the summer AGILITY IN THE SEMINAR ROOM This happens, for example, if agility is seen as At the end of her visit, the students were being the same as spontaneity and if individu shown a clip from Siemens, Bosch and The ‘Agile Methods’ seminar took place in al team members are removed from projects Daimler. These companies have recently the summer semester for the first time and on short notice, which leads to a lack of pro experimented with the new “working out was led by Wolfram von Bremen and Prof. ductivity and is contrary to the actual goals loud” agile method. This method is applied Dr. Sarah Hatfield. With a topic like this, you of agile work methods. The belief that teams for one hour at a time in addition to pro expect certain work methods during the semi should organise themselves in an agile man cessing time over a period of 12 weeks. This nar itself. Quite a lot of time was devoted to ner is also a widespread misunderstanding. method could also be considered for small, experiencing agile methods such as sprint Teams work well if clear rules and roles have cross-functional teams at KUKA. We’re simulations, time boxing and design thinking been outlined and are adhered to. excited to find out how it works. exercises first hand. On the last of the four dates, Susanne Köpf, an agile coach at The students took the opportunity to ask the Information: Prof. Dr. Hatfield KUKA AG was a guest lecturer. She spoke speaker about how agile work methods are about her personal and practical experiences used at KUKA and to find out how the com and gave the students an insight into her pany deals with difficulties that may arise main task of promoting an agile mindset when trying to achieve an agile corporate cul within the company. ture. It became very clear that working with agile methods is a continuous process and Staying with this topic, two students held a requires constant reminding and fine tuning presentation about agile anti-patterns on the to achieve the desired results. Susanne Köpf same day. They spoke about the consequences gave further insights into how she always of focusing too much on individual agile prin encourages this during management training ciples and, therefore, neglecting other aspects. courses. 14 15
STUDIES | gP BUSINESS | WINTER 2018 / 2019 LOGISTICS EXPERTS tres of the Bavarian Employers’ Association ded in the large-scale research project on ALUMNI MEETING: GOOD SPIRITS DESPITE TORRENTIAL RAIN FURTHER EDUCATION “LOGIS OF THE FUTURE in Nuremberg and the SCS project group “Transparency in Production Processes” TICS PROCESS DEVELOPER” from the Fraunhofer Institute all collabo (TRiP). Renowned companies and various The third alumni meeting of the Faculty wards. Following a sunny start, the barbeque “We want to bring a breath of fresh air into rated with the HSA_ops of Augsburg Uni research institutes from the region are of Business took place on 8 June 2018. 60 in the courtyard between the W and M The part-time certificate degree programme logistics” say Lisa Kimmich and Philipp versity of Applied Sciences as part of the working on this project to fully exploit the graduates and a few professors met for a buildings had to be called off due to torren “Logistics Process Developer” began once Gruber from the Research Group for LogiPICs project. unlocked potential of digitalisation. Sensor champagne reception in front of the Patrizia tial rain and the guests had to move to the again this semester. This one-year further ed Optimised Value Creation – HSA_ops. and process data is gathered and evaluated auditorium on the ground floor of the W canteen. But this didn’t stop the guests from ucation course is aimed at ambitious logistics Philipp Gruber is also a member of the in a structured manner. By applying various building. Following a short welcome from reminiscing until late in the evening. Save specialists with practical experience and aims Kimmich is in her third semester of the HSA_ops research group. His research algorithms, patterns should be identified the dean, Prof. Dr. Hariet Köstner present the date: The next alumni meeting will take to provide the students with in-depth knowl Master of Applied Research at Augsburg focuses on the digitalisation of production that allow the prediction of errors, which ed the results of this year’s graduate survey. place on 7 June 2019. edge of process management and optimisa University of Applied Sciences and is also and logistics processes. His topic is embed in turn prevents machine downtime. The This gave the participants plenty to talk tion. This course focuses on a combination of working as a research assistant at HSA_ops. structuring and evaluation of data is funda about during the relaxed get-together after Information. Prof. Dr. Feucht theory with practical examples and exercises To counteract the labour shortage in the mental to the development of digital busi allowing the participants to apply the content Photo: Matthias Leo logistics sector, she is analysing the integra ness models. Classic products are equipped learned during their day-to-day work. In ad tion of employees in the logistics sector with additional services and linked using dition to university professors, experienced in her studies. In the LogiPICs research new, digital business models. The addition experts from various areas of logistics have project, she is contributing to the develop al service offerings represent new sources been employed as adjunct lecturers for this ment of a universal visual language which of income for the companies that produce course. The classes to be attended in person aims to quickly and effectively train people them. Customers would also have the op are spread out over two semesters and mainly with language barriers in logistics processes. portunity to reduce high investment costs take place on evenings or weekends to cater In addition to refugees and non-EU citi using performance-oriented payment models. for those in employment. zens, people who are functionally illiterate are also part of the target group. These are Curious? You can find further information The degree programme, which is in its second people who have difficulties understanding about the research projects and the Master year now, has recorded a significant increase complex matters although they can read of Applied Research at: www.hsaugsburg.de/ in the number of participants. The director and write. Companies from the logistics zukunft #HSAzukunft. of studies, Prof. Dr. Florian Waibel says that sector, the Training and Development Cen he is “delighted that this course is gaining in Lively discussions during the third alumni meeting of the Faculty popularity”. According to Prof. Waibel, “There is definitely a gap between theory and practice in logistics, especially in the area of process management. This degree pro HSA_OPS: TWO PHD STUDENTS AND ONE GRAPHIC DESIGNER As part of the TRiP research project, he PERSONNEL MANAGEMENT: and century project. Personnel, the structure gramme aims to bridge this gap and provides IN THE TEAM is also analysing agile methods of software REUNION of research and teaching to be kicked off in the students with the required specialist and development, prospective analysis of mass 2019, the planned model degree programme, method knowledge.” The participants in the Since the middle of 2017, three new re Philipp Gruber studied Business Adminis data in production and the development of The XING alumni group “Alumni and finances, building work and patients’ needs first year, who started the course in the winter search assistants have been supporting tration at the HSA and specialised in Logis digital business models. Friends of Personnel Management at Augs all have to be coordinated and balanced dur semester of 2018 and are now almost finished, the Research Group for Optimised Value tics & Supply Chain Management and Inter burg University of Applied Sciences” already ing the day-to-day running of the hospital. also praised this concept. “In the workplace, Creation, expanding its service portfolio. national Management Studies, as well as Marjan Isakovic also studied Business has 111 members. we can only benefit from the content taught Sustainable Management & Global Supply Administration and specialised in Change & In addition to the topic of change and here”, says Markus Lutz, managing director Alexandra Kornacher studied Communica Chains while studying at The Hague Uni Human Resource Management. On comple The personnel experts met up again on 16 organisation, visiting the 57-metres high of Eduard Lutz SchraubenWerkzeug GmbH tion Design at Augsburg University of Ap versity of Applied Sciences. He then com tion of his studies, he was employed as a May 2018 following a presentation held at helicopter landing pad on the roof of the and also a participant in the first year of this plied Sciences. During this time, she special pleted a Master of Applied Research special personnel officer in the area of strategic the Augsburg hospital organised by Ruth hospital with a view of construction projects course. ised in information design and enhanced ising in Production and Logistics. Digital personnel development before deciding to Hintersberger. Dr. Renate Linné, unit in the surrounding area was a particular her knowledge by doing an internship in concepts to optimise production and logis return to Augsburg University of Applied manager at the university hospital, gave a highlight. The programme always starts in the winter the infographics department at the Kircher tics processes paying particular attention Sciences to do a Master of Applied Research first-hand account of the status and current semester and the deadline for applications is Burkhardt agency. On completion of this to data-driven process optimisation based specialising in “The Human Factor in Digi developments in the Augsburg lighthouse Information: Prof. Dr. Regnet 30 June. programme, she decided to do a Masters on ERP data is at the core of his research. talisation”. His research focuses on the inte in Information Design at the University of gration of humans into digitalised logistics Applied Sciences Würzburg-Schweinfurt and production processes. His projects where she studied the topic of “Intercultural include “MoLa – Increasing Motivation Communication” in great depth from a of Specialised and Auxiliary Staff in the design point of view. Her job in the area of Warehouse“ and “LogiPICs – Logistic Pro refugee relief at the Youth Welfare Centre cesses in Visual Language“. He also plans to of Upper Bavaria was also used for research conduct research on employees in a volatile purposes. Since finishing her studies, she is environment. In addition, his doctoral thesis also working as a freelance information de deals with “The Effect of Agile Principles on signer for MAN Truck&Bus and the Max Employee Satisfaction in Warehouses”. Planck Institute. As project manager for graphic design in the “LogiPICs” project, Information: Profs. Dr. Krupp, Dr. Richard Benjamin Reichart, programme coordinator (left), she is currently working on the design of and Dr. Waibel and Prof. Dr. Florian Waibel, programme director (right), provide information about this programme. a visual language for warehouse workers. She specialises in information design, inter www.hs-augsburg.de/Wirtschaft/pe-l.html cultural design and service design. Philipp Gruber, Alexandra Kornacher and Marjan Isakovic Hospital helicopter landing pad with a view (from left to right) 16 17
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