Bridges National Party Leader - Stronger together - Rosebank Business Association
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Issue 140. May / June 2018 LOCAL BUSINESS IS OUR BUSINESS Simon Bridges National Party Leader Stronger together www.rosebankbusiness.co.nz www.rosebankbusiness.co.nz ISSUE 140 1
[ CONTENTS ] IN THIS ISSUE 4 FROM THE TOP RBA Chair, Bernard McCrea RBA CEO, Mike Gibson 6 RBA EVENTS 11 8 ROSEBANK ADVOCATES 9 RBA NEWS 10 Juice from Jules 11 Doyle International 12 Simon Bridges Breakfast 14 Westie Food Group Hosting 16 RBA Member Profiles 12 20 BUSINESS NUTS & BOLTS 20 Domain Name disputes 22 Immigration limits versus growth 23 Treating Your Business Like an Investment 24 7 common performance review mistakes Cover: Simon Bridges - National Party Leader 14 With thanks to our partners ... The Improvement People EDITORIAL AND ROSEBANK BUSINESS ASSOCIATION ADVERTISING ENQUIRIES: Please note our new address: www.rosebankbusiness.co.nz Phil Clode, Sales Manager 18 Jomac Place, Rosebank. Mobile: 027 448 7009 PO Box 151190, New Lynn, 0640, Auckland www.facebook.com/rosebankbusiness E: phil@rosebankbusiness.co.nz Phone: 09 820 0551 E: info@rosebankbusiness.co.nz The Rosebank Roundabout is published by the Rosebank Business Association Inc. 3000 copies are distributed free to approximately 1200+ businesses in the Rosebank and Central Park business districts. Editorial included in this publication reflects the opinions of the contributing authors and does not necessarily represent the views of the RBA or CPHBA. www.rosebankbusiness.co.nz ISSUE 140 3
FROM THE TOP • A winter energy pay-out to all seniors. Politically, what • A $1Billion baby bonus. • Targeted cheaper Doctors’ visits. does the future • No new Waikeria prison. hold on and off the National called it a budget based on a philosophy of EASY SPENDING. paddock? Simon talked about it needing to be Quality Spending with targeted results. There is a declining level of business confidence with no Mike Gibson, capital reinvestment, he is worried about the true costs of Industrial RBA CEO law reforms, Immigration and its ongoing trickle -down costs to the economy. Last Friday, a group of Rosebank business associates went to the Labour have dropped anchor on any business drive productivity. Alexandra Park Conference Centre to listen to Simon Bridges, National The instant closure of Oil & Gas with no replacement plan in view. party leader distil his views on Grant Robertson’s Budget 2018. The budget was referenced as a chocolate bar with sugar coated Political Budget releases are intriguing beasts, I recall my first in 1957 mechanisms. There is nothing to “Make the boat go faster.” when the new Labour Government finance minister Arnold Nordmeyer Looking forward, Simon spoke of a 2020 victory being based on presented “The Black budget”. Today’s climate seems very vanilla by having a highly energised team and remarked how similar this comparison, little real riposte, emotion or political energy. It seems the Government is to the 1978 labour government that floundered through status quo will remain in its tepid form of “nicety” and I’m wondering if lack of political experience. They have one person in the house who MMP doesn’t produce a political environment of “keeping your political had previously been a minister, he chortled to the fact that this time friends close and your enemies closer.” that one person was Winston Peters. National leader Simon, concentrated on the Government’s Summary: For the National Party sadly, that lack of experience may unnecessary borrowing during this budget term of $17 Billion at $10 well be their own death knell. With no coalition partner obvious, and a per household, with an interest cost of $800 Million. real clean out of political wisdom and experienced contributions from Other aspects included a reduction in Public Service funding from $7 John Key, Bill English, Steven Joyce etc. Repeating the 48 % of the billion to $6.5 The important Health budget saw less money in new 2017 vote that Bill English achieved, seems light years away. spending, Education a meagre 5% added, some core promises in I liken this challenge to what the All Blacks opponents face. Coach Health by the Minister David Clarke like a new Dunedin hospital, and Steve Hansen’s plan has always been to have not only a great run others in mental health spending not delivered. on 15 players for the first 60 minutes but to ensure that the back-up These appeared to be Simon’s most frequent words “No focussed bench of 8 can complete the job in the last 20. outcomes.” What quality do Simon Bridges and his starting line-up have? What will Some other extravagant promises were made in the Budget: his bench comprise for the next series? It seems a tad thin from this touch line. • Winston’s buyout $2.84 Billon • $2.8 billion allowance for students. Cheers, Mike Gibson, RBA CEO, Mobile 027 294 0551 then mostly their bodies will get them there. Another example is Liam Marvelling at Malone, who just did the Hawkes Bay marathon, on blades, with only 10 training runs under his belt. sheer physical Business management is like that. There are times when you’re will-power working away and wondering where the light at the end of the tunnel is? I know it’s not an exact science, and the only thing I can guarantee you is, that even if you do turn up at the start line every day, it doesn’t Bernie McCrea, guarantee you success. But I can guarantee you, that if you don’t, then RBA Chairman failure is almost a given. The other question on my mind is; are we over-regulated or, under- What I’ve been doing is marvelling at people who do the outstanding regulated? Being in the finance game, the biggest show in town is the things on sheer physical will-power. Not just the turn up and do what’s Australian Banking Royal Commission. It shows that even with a lot of required stuff, but the people who go into the reserve tank and give apparent regulation, a systemic failure to put the interests of the client everything they have for something. first still occurred. So far it is expected that fines and penalties will cost financial institutions over a billion dollars. In the sporting sense for example, and putting aside any drug conspiracies, the cyclists in the Giro d’Italia, are sportspeople to be Then the massive story coming out in the farming sector is the marvelled at. You can see them for 3 weeks racing over 200 kilometres apparent non-compliance with recording of stock movement. It shows, a day, averaging over 40kms per hour for rides that take more than 6 how again, the risks of infected stock movement will have catastrophic hours. To win it all, you have to be at the front most of the time, have a consequences. This is much the same non-compliance issues we’ve good team that supports you, have a bit of luck and then put it on the had with honey and kiwifruit industries. So having regulation is one line for everyone, every day. issue, complying with it is another, and that is where good businesses shine. In other sports you have the Richie McCaw’s, who just use their sheer physical will power to get to the next ruck, then the next ruck, and so Bernard McCrea, RBA Chairman, on. They just know that if they kept telling themselves mentally to do it, General Manager Life & Health, Abbott Insurance 4 ISSUE 140 www.rosebankbusiness.co.nz
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[ ROSEBANK NEWS & EVENTS ] June 2018 RBA MEMBER HOSTING Hosted by MYHR WHEN: Wednesday, 27 June 2018, 5.00pm MyHR’s smallest client has WHERE: TBA 1 employee and the largest REGISTER: To register your interest please contact has 1,500, with a broad mix in between. All industries are covered, in all corners of the country. briar@rosebankbusiness.co.nz MyHR makes HR easy. They believe every organisation, not matter After 15 years in senior HR management, Jason Ennor left the how large or small, should have access to quality and affordable corporate world and set-up MyHR 5 years ago. He arrived in HR support. MyHR uniquely combines innovative software with a Rosebank Road at that time, with no employees, no customers team of high-quality, HR professionals to deliver an HR service like and no revenue. Today MyHR employs 16 people and services nothing else in the market. the HR needs of over 600 organisations around NZ. With a total of 12,500 employees managed in MyHR. Jason estimates they Their affordable approach with all-inclusive pricing and no lock-in are the 3rd largest private-sector HR department in the country. contracts makes MyHR the best HR solution for kiwi businesses. Each member business has two complimentary tickets - if you can’t come along, please send someone else from your team! SMEtric and RBA Present Your Business - Your Investment workshop RBA Rosebank Plus Stronger Together Typically, 50-80% of a business owner’s net worth is tied up in their business. Just as in the stock market, small increases in annual returns have a big impact over time. WHEN: This workshop is an opportunity to focus knowing what your business is worth today Wednesday, 13 June 2018, and then working on how to increase the value of your business along the way. Get real 7:45 AM - 11:00 AM takeaway advice. Don’t wait until just before an eventual exit. WHERE: We will provide industry benchmarks, where available, for all attendees. Zumtobel/Thorn Lighting Building, You will gain: Level 1, 27 Jomac Place, • An understanding of how businesses are valued Rosebank, Auckland • What business buyers and bankers look for in successful businesses • How benchmarking can be used to spot improvement opportunities to focus on REGISTER: • Understand the key drivers that are linked to the overall performance of your business To register your interest please • Practical ideas on how to focus on what matters and creating time to make it happen contact: As well as covering the above you will also have the chance to ask questions and discuss briar@rosebankbusiness.co.nz your challenges. 6 ISSUE 140 www.rosebankbusiness.co.nz
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[ COMMUNITY NUTS & BOLTS ] Advocates With Dr Grant Hewison, specialising in local government consultancy and legal services Submission to Proposed Regional Fuel congestion, which proceeds down to the motorway via the ramp Tax and Draft Auckland Regional Land metering process. The RBA also asks for urgent and serious consideration to be given to the introduction of a dynamic Transport Plan 2018-28 traffic lane on Patiki Road to improve peak traffic flows. Auckland Transport has been seeking feedback on the Proposed Regional Fuel Tax and the Draft Auckland Regional Land Transport Public Transport - Light Rail on Northwest Plan 2018-28 (RLTP). Corridors On the issue of public transport, the RBA has supported and Together with other business associations across Auckland, the promoted the new 138 AT bus-link from New Lynn via Rosebank Rosebank Business Association made a ‘combined’ submission to Henderson and its return. The RBA says it would like to work to the these proposals. In addition, the RBA made an individual with Auckland Transport to ensure public transport to and through submission on issues specific to its concerns. Rosebank is efficient and effective. Of critical importance to the RBA and its members is transport Also on public transport, the RBA notes that the introduction of a through the business precinct, with the efficiency and effectiveness new bus network for West Auckland. There are over 8,000 FTEs of Rosebank and Patiki Roads (and their connections to SH16) working in Rosebank and the second largest secondary school in being of paramount importance. Also of importance to the RBA is NZ, Avondale College, is close by. The new bus network must link that the Precinct be well served by public transport. with the Avondale Train network. Rosebank and Patiki Road Corridor Improvements Of considerable concern to the RBA is that the draft Auckland Regional Land Transport Plan 2018-28 states that the Rosebank Road upgrade (upgrading the existing Rosebank Road to improve vehicle and freight access to and from State Highway 16 costed at $36M is scheduled as unfunded in the RLTP. This is contrary to the emphasis in the RLTP on road corridor improvements to address congestion on the arterial network, especially congestion on the freight network. It is also contrary to the need for network capacity and performance improvements, so that better use is made of the existing transport system to increase the number of people who can travel through key routes and corridors. This must include the efficiency and coordination of traffic signals being improved to enhance throughput and reduce However, of most significance is the proposal for Light Rail along delays as well as the introduction of more dynamic traffic lanes to SH16. The RLTP notes that Light Rail is proposed to the north-west improve peak traffic flows, and give priority to freight movements on to support substantial growth along the corridor and in the broader key freight connections. North West, to address the projected decline in employment In particular, the RBA wishes to see real improvements for access, to provide a travel alternative to congestion on State Rosebank in terms of traffic management. One issue of importance Highway 16, and to improve public transport mode share. is for Auckland Transport and Auckland Council to make a decision The RLTP also notes that rapid transit along the Northwest about road widening of Rosebank Road. The RBA has said corridors will require significant investment, but also provides a it understands that the ordinance for this is in place. While this substantial opportunity to explore third party funding and financing would require removal of the flush median, the RBA feels this arrangements. An allocation of $1.8 billion is proposed as part option has come to the end of its useful life. At peak traffic of ATAP which will be used to leverage funding and financing to times the pace of traffic is very slow. Even outside these hours, progress both corridors over the period of this RLTP. traffic travels are at around 40km/hr. The ability to exit driveways is now almost impossible without taking risks. The RBA said One concern the RBA says it has is that there is no marked Light that this must be resolved. There may also be opportunities for Rail station at Rosebank, despite the need to address the projected safety signage to be displayed in the immediate term. The RBA decline in employment access. The RBA has asked that the has also asked for a genuine extra northern lane in Patiki proposal for Light Rail along SH16 include a station to service the road to be created to help alleviate the Rosebank roundabout Rosebank employment area. 8 ISSUE 140 www.rosebankbusiness.co.nz
[ ROSEBANK NEWS ] community facility, including a new library that will serve its needs,” Green light for Avondale she says. regeneration plan Whau Ward Councillor Ross Clow says the regeneration of Avondale is long overdue. “This plan is important to drive the development of quality residential neighbourhoods and to help meet Auckland’s growing demand for affordable homes.” Connecting activity hubs with the town Panuku Chief Operating Officer David Rankin says that the vision for Avondale will be enabled through a number of key moves. “Panuku will work closely with the local board and community to implement a retail strategy that attracts new businesses, increasing diversity of products and services. The opportunity to revitalise Avondale has been given the green light “The train station, upgraded bus network and new cycleways with the approval of the over-arching plan by Auckland Council’s offer great transport options and we will continue to strengthen Planning Committee. connections between these activity hubs and the town. Drawing on important work undertaken with the community, the “This includes working with developers to build quality residential plan will be delivered by the city’s urban regeneration agency neighbourhoods that offer a mix of housing types, including terraces Panuku Development Auckland. and apartments. A number of significant developments are already Regeneration of Avondale underway in the area,” says Rankin. Whau Local Board Chair Tracy Mulholland says the plan builds Ockham Residential is due to complete the construction of 72 new on significant work completed by the local board and community one to three bedroom apartments at 24-26 Racecourse Parade in groups. March 2018. “It will drive momentum for change in the area, with a focus on the Through a partnership with the New Zealand Housing Foundation, town centre. The regeneration of Avondale will see current and 33 new homes are near completion on Trent Street, including 21 future residents enjoying new open spaces and a purpose-built affordable homes. Drop your Boss Left: RBA CEO Mike Gibson presents David Banfield, Methven CEO, with a cheque from the RBA for DROP YOUR BOSS, supporting the Dingle Foundation. Above and right: David had the pleasure of being dropped off the Sky Tower. Are you familiar Too much to deal with? with the new Healthy Homes Bill? LET’S TALK. You deserve a Property Contact Catherine Goodwin Management Company that 021 437 710 or 09 815 2871 guarantees you peace-of-mind. Not only are we proven to 0800 GOODWIN protect your investment, we will also maximise your return. Our team is focused on providing you the very best service in Auckland. www.goodwinrealty.co.nz www.rosebankbusiness.co.nz ISSUE 140 9
[ ROSEBANK NEWS ] The Juice from Jules Labour Party fundraising event hosted by It was a Game Changer presented by Local MP Hon Carmel Sepuloni. The the Icehouse and the BNZ! We are always looking for ways to add more theme was Pirates of the Westside and the benefits to our RBA members and one What a great interactive event - where else venue was at local business First Scene of our objectives is building a strong and would you have the opportunity to create Costume and Party Hire, where Jo vibrant business community. We are excited develop and sell a business with a group of Pilkington and her fabulous team helped to launch in partnership with the EMA - business leaders in the space of a couple dress the attendees with pirate costumes. Future Proof your Business Award. of hours. Of course, you can only have one Our very own auctioneer extraordinaire, The objective of this award is to upskill winning team, congratulations to the winning Michelle Maitland from George Walkers business owners and managers to support combination of Mathew Bartlett - Barnard ran the charity auction and a great night was their business growth. We are pleased to Precision, Keryn Ryan - Paxton Property had by all. announce our first recipient of this award Services and Warwick Russell - SMEtric as Jared Wrennell, from Advanced for Consulting. Ford & Holden. Jared has been awarded a Finance and Accounting course with the EMA. If you are interested in applying, please contact me. Game Changer winning team We welcome new businesses and members to the association: Julie Stevens and Michelle Maitland Peninsula Medical Centre Ltd - providing RBA want to offer congratulations to our occupational health services where Local West BNZ representative, Sam they partner with businesses for greater Swann who was recently appointed to the productivity, work place safety and employee position of Senior Partner at the BNZ. He wellness. Jared Wrennell and EMA’s Jasmine Munro is responsible for running the commercial Mint Cleaning Services - home & carpet Thank you to Kate and Young from banking team for West and North Auckland cleaning that suits your requirements. Paramount Vehicle Grooming Services and looking after commercial lending of up who came to work and gave a wonderful Deployed Ltd - is a full-service outsourcing car wash and groom to my car. It looks agency with end-to-end client management and support. NZ Application Service Ltd - Protecting Coating Specialists - High Performance Coatings, Waterproofing solutions, Spray Foam and Passive Fire Installations. One final note - never be too big to ask questions, never know too much to Kate and Young from Paramount Cleaning learn something new. pristine and ready for business!! Give them a Sam Swan call 0800 253263. They are local and have Julie Stevens to 5 million. Sam is a strong advocate for RBA Membership Manager recently moved to Harbourside Business the West and is a proud “Westie”. “I am Phone: 021 940664 Park, 481A Rosebank Rd. committed to seeing my customers thrive in julie@rosebankbusiness.co.nz I was privileged to attend the Kelston- their business” says Sam. CARS • TRUCKS • TRACTORS • TRAILERS • FORK HOISTS GREAT DEAL Niall AVONDALE, 642 ROSEBANK ROAD, PH 828 1116 • TRUCK SHOP, 354 ROSEBANK ROAD, PH 828 1117 10 ISSUE 140 www.rosebankbusiness.co.nz
[ ROSEBANK NEWS ] Doyle International “Why is a Little Loft Making all those ‘Big Name’ Sailmakers so Uneasy?” This was the title of an article in a 1983 issue of SAIL Magazine. Doyle Sails had only been established about one year earlier, in the small town of Marblehead Massachusetts, by Robbie Doyle. An avid sailor and Applied Physics graduate from Harvard University, Doyle’s love of wind, waves and water propelled him into the sail-making realm where he would break it down to a precise science. In doing so, Doyle began studying the shapes and loads on sails, and determined what was the most effective from an engineering approach. He would then go on to create computer renderings of the process and started laser cutting sails rather than hand cutting David Duff - Managing Director them. Doyle pushed on to develop new sail technologies that may sound a little dull now but were very exciting for the times. Perhaps it was Robbie Doyle’s scientific innovations that set into motion a series of events which would make Doyle Sails one of the fastest growing sail-making companies in the world today. As a brand and organisation that prides itself on the ability to provide the best in quality and technology, they also believe in the importance of the personal customer experience. “Small Enough to Make a Large Commitment,” was the tagline for Doyle Sails in the 1980’s, and while the latter may still be true, the company is no longer small with over 50 sail lofts spread throughout the world. There is no sign at all of them slowing down. One loft in particular has dared to take on similar philosophies to that of the company’s founder by being at the forefront of research and development. As the inventors of the revolutionary Stratis membrane Founder Robbie Doyle and CEO Mike Sanderson seal the deal technology, Doyle Sails New Zealand have gone from underdog to unstoppable, in their determination to push boundaries. and marketplace is going through exciting and fast-paced change and we are in a perfect position to build on the strong foundation of In June 2017, Doyle’s New Zealand’s CEO Mike Sanderson and his the Doyle brand, whilst moving forward in a new direction to meet leadership team of Richard Bouzaid and David Duff, took over the the changing needs of our customers. This change in ownership ownership of Doyle Sails International from Robbie Doyle. marks the start of a new era for Doyle. This strategic direction has The name Mike Sanderson will be familiar to anyone with an interest been under development for some time and we are all very excited in yacht racing. Mike is a two-time Volvo Ocean Race winner and about the potential ahead of us.” veteran of three America’s Cup campaigns. Mike has brought with This new age of Doyle will bring together all team forces to reach him to Doyle a wealth of experience having been involved in the a common goal of global efficiency whilst keeping the important technical side of sail programmes and as part of the design and touch of local attention. The outstanding leadership team across all build teams. levels of the organisation will ensure that the brand evolves with the Mike Sanderson, CEO of Doyle International, “We are a group of like- rapidly changing market. The Doyle Brand is moving forward from minded, passionate individuals and we are looking to maximise the a foundation of strength across all of the businesses - the future for potential of the Doyle Group and the individuals within it. Our sport them is exciting! MAKE IT EASY (MAKE IT WITH US) We’re very proud to be celebrating 10 years in the business of making stuff (and making stuff happen). So if you need print, packaging, point of sale, DM or promo ideas, mailing, storage or logistics solutions, talk to us, the cleverest 10yr old on the block. Production Partners. Making it easy since at least 2008. EMAIL lee.shaw@productionpartners.co.nz CALL 09 376 5386 VISIT www.productionpartners.co.nz www.rosebankbusiness.co.nz ISSUE 140 11
[ FEATURE - SIMON BRIDGES ] Simon Bridges and the Economy “Making the Setting Correct and then Leave Well Alone.” The Rosebank Business Assoc., (RBA) and Natalie and children to Tauranga where he experience, rehabilitation is a process and Central Park Business Assoc., (CPBA) co- took up the position as Crown Prosecutor. a difficult one at that, not just a name for hosted a breakfast at the New Lynn RSA on In this role, he saw the best of people having less people in prison. Yes, we as Monday the 30th April that saw the Leader who were desperately trying to improve a nation must try to have the ambulance of the Opposition, Hon. Simon Bridges give themselves and not be caught in a vicious at the top of the cliff not the bottom, but his first address on what he perceives the cycle. These cases were an inspiration of slashing prison remands for those on bail economic philosophies are that remain the what can be achieved when there is a strong and increasing home custodial sentences lynchpin of the National Party. will and support system. Conversely, he for serious offences will not help a recidivist experienced those for whom a life without offender. He began by giving a short biographical crime seemed impossible, as society and history of how of mixed Maori and Pakeha By 2008 the legal profession was not families could not provide the key to lift them descent he was, born and raised in West offering enough for this young man and so out of the place they were in. Auckland, went to Rutherford High School he set about to win the Tauranga seat off a and later graduated with a law degree and The current government’s policy on law person who first entered parliament when then went on to do post graduate study and order combined with the incarceration Simon was two years old. To Winston Peters at Oxford University. He returned with wife rates bothers Simon as he knows from surprise, he did win, and over ten years has Customers owe you money? For a fixed fee of just $375* you’ll Get started today, see how fast your bad debtors pay call 837 6884 when they get a letter of demand * Includes initial consultation, and a friendly phone call from our letter of demand and follow up phone call. Excludes office experienced debt collection team. expenses, disbursements and GST. Lincoln Manor PH: 09 836 0939 293 Lincoln Road EMAIL: partners@smithpartners.co.nz Henderson, Auckland smithpartners.co.nz 12 ISSUE 140 www.rosebankbusiness.co.nz
[ FEATURE - SIMON BRIDGES ] Mike Gibson RBA and David Banfield Methven Rachel Teesdale, Angela Wilson and Lesa Davis, CPHBA Members quickly risen through the ranks of Leader of the House and many and and development at a speed which creates its own momentum. varied portfolios and Ministerial positions, until, with the resignation of The Labour/New Zealand First are, Simon Bridges believes trying Hon. Bill English he was elected Leader of the Opposition. to create solutions to a non-existent plan which is making for a pedestrian approach to industrial law by strengthening the Unions, One of Simon’s driving forces is that he is ambitious for New Zealand solving transport difficulties by initiating a petrol tax particularly in and New Zealanders and for him that translates to a healthy growth congested Auckland, immigration by limitation of numbers, the tax economy. The Bridges’ definition of “economy” is not an abstract working group which he is convinced will recommend a capital gains one, but rather absolutely a concrete idea of jobs for our young tax before the next election, shutting sea-bed oil exploration to name people, ones that range across all categories of opportunity. Simon but a few. The question was posed does this offer opportunities for sees opportunities born out of the hard work of employers who are the people and have they talked to those directly affected. prepared to take risks and the workers who give of their best, day in and day out. He included farmers, exporters, service workers, Hard work plus enterprise equals success but all citizens need to medical professionals and many more that we can all think of. In fact, be responsible and help to create their own opportunities as well as the only people who really don’t fit in that category are politicians those for New Zealand. who role is to “make the setting right and then leave all the others to In summation Simon Bridges re-iterated the National government manage to the best of their ability in the best of situations.” lived within its means, was focused on infrastructure and using the That philosophical belief is fundamental to the difference in the Auckland fuel tax, which he estimated will cost the average family an current coalition’s approach to governance and the National Party. extra $700.00 p.a., as an example. This will be repealed by National. The coalition’s approach is much more interventionist, a point He finished by saying what a fantastic place New Zealand is but illustrated by Hon. Shane Jones’ regional growth and forestry fund of course there is always room for improvement and the economy which Simon believes encourages a shift away from a production will be the driver but not at the expense of health, education or focus, to one where recipients are only looking at the available funds. infrastructure portfolios. Percentage increases in wages were outstripping inflation according A question and answer session followed from the floor. The speech is to Simon and in the National Party’s last term of government recorded on the RBA Facebook page and comments are invited. 10000 new jobs were created each month thus stimulating growth MANAGED IT SECURITY We provide an all inclusive IT Service that gives your staff exceptional info@maceit.co.nz support while making your IT systems reliable, predictable and secure. 0800 622 348 www.maceIT.co.nz www.rosebankbusiness.co.nz ISSUE 140 13
[ ROSEBANK NEWS ] Westie Food Group Hosting In spite of a last minute change of venue because of the weather, the RBA / Westie Food Group Member hosting was a fantastic night of celebration. Firstly for Westie Food’s and the opening of their fantastic new building. Owner of Westie Food Group, Stefan Crooks gave an entertaining and insightful talk about his journey over the last 18 months with the building of the new building and around operating a business 24 hours a day with housing his 95 staff. He thanked his wife Jo and all their staff for their tremendous support. Secondly, it was a chance to acknowledge our three Pathways to the Future award recipients and lastly the presentation of funding to two young athletes on the night, a well deserving Percy Maka and Georgia Clode. RBA Chairman Bernie McCrea with Host Stefan Crooks Nikki and Paul Harris, Intelligent Environments with Rob Taylor, DADSco Mike Gibson RBA, Percy Maka and Jaclyn Bonnici Community Waitakere For Quality Print & Service Brochures • Books • Business Cards Packaging • Posters • Flyers • Folders • Corflutes Labels and anything printed on paper or card. ph: 09 377 4882 sales@pressprint.co.nz www.pressprint.co.nz 14 ISSUE 140 www.rosebankbusiness.co.nz
[ ROSEBANK NEWS ] Josh Lindsay, Direct Mail Solutions and Nick Miles, Edvance Marc Oliver, The Trusts and Jasmine Munro, EMA Muriwai wins Golf Local Rosebank Business GT Radial GM Dave McCormack and RBA CEO Mike Gibson jointly holding the Frank Nobilo Trophy won by the Muriwai Golf Club on the recent 2018 North Harbour Golf Grand Final Pennants Day. Dave McCormack and Mike Gibson Nikki Wilson, Lynda Leava, Glass Systems with Kate Taylor-Reid BDR Max Left: Prodrive Golf Directors and former Muriwai players David Feeney and James Colligan proudly hold the Frank Nobilo Trophy for 2018. May 2018 Pathways to the Future Awardees, Amethyst Wihongi, Jacanna Happy Muriwai GM Customs & Freight, Lynda Leava, Glass Systems and William McCartney, Newton Muriwai Frank Nobilo 2018 Trophy winners Andrew Jackson Cutting Formes with Trustee Bhavin Sanghavi and Jasmine Munro, EMA EVERY THIRD WOF FREE! Ask in store for details Conditions Apply www.rosebankbusiness.co.nz ISSUE 140 15
[ MEMBER PROFILES ] established in 2006 (with a recent ownership change) and service the Auckland Market and cater to all, understanding that everyone has different requirements. At Motorhome Repairs Auckland, they believe in producing an extensive range of services and repairs to satisfy each and individual customer. Brad West came into the family business straight from school. He was offered the opportunity to buy the business a year ago, “This is an exciting opportunity for me taking over the business and putting into place plans to increase our service offering for customers such as mechanical repairs. This will also mean us moving into bigger premises to accommodate our growth.” Says Brad. Motorhome Repairs Crew Critical to Brad’s success has been investing in his continual upskilling and development. Brad was a recipient of the Pathways Motorhome Repairs Auckland Ltd to the Future Trust Award. He was awarded an EMA course to upskill his business management skills. The trustees of the They service and repair UK Caravans, Motorhomes, RV’s, Pathways to the Future Trust Award were most impressed by what Campervans, 5th Wheelers, Pop Tops and more. “Our team prides Brad has achieved since taking over the business. themselves in having extensive product knowledge because like you, they are also big motorhome enthusiasts. We offer a handy Motorhome Repairs Auckland Ltd free quote service to help you return to your travels sooner,” says Unit 4/1 Binsted Road, New Lynn business owner Brad West. Phone 09 826 5163 Their team of 5 is highly skilled with years of expertise, you can email: info@mhra.co.nz guarantee yourself a friendly and reliable service. They were www.motorhomerepairsauckland.co.nz Youth Service West Supporting young people through education, training or employment New Lynn-based Youth Service West (YSW) works with young people and young parents to help them find the best options for education, training or work based learning to help them build skills and find suitable employment. Youth Service West has been going from strength to strength over the past 12 months. They currently support around 900 young people across all their services. They support young people to create an individualised plan of hopes, dreams and goals and work with them to achieve these. Some of the milestones YSW proudly share show what the young people “Talofa lava my name is Sharleen Churchward and I am the using these services have achieved in the past year. These include: Community Development Lead supporting our 3 services by linking them with the community and the opportunities they • JobReady: More than 150 young people completed the JobReady provide for our rangatahi.” programme, which includes employer appreciation… Youth Service West is made up of three services of which • Learner Licence Programme: 250+ young people completed the supports the following: First Gear learner licence programme, successfully gaining their learner licence. • Young people 16-17 years who are not in, or at risk of not being in, education. • NCEA: Over 300 young people who have been supported by YSW have achieved a higher level of NCEA, this includes level 1-4. • Young people 16-18 not living at home and young parents 16-20 years. Introducing some recent appointments at YSW: • Young people 15-20 coming out of state care and moving “Kia ora my name is Carmen Atama, I am the new Operations Manager into independence. at Youth Service West. I took over the role in March 2018 but have Youth Service West is part of Youth Horizons, a national been with YSW’s umbrella organisation, Youth Horizons, for the last 13 charitable trust that works to improve the lives of children and years. During that time I have been part of two very successful services young people who are dealing with behavioural, emotional, supporting young people into education, training and employment and mental health or development issues. into independence. I am very passionate about the work we do with young people in our community and believe it is the small positive steps Please contact us for more info or referrals 0800 WESTUP or that youth take that can be the most rewarding.” youthservice@youthorizons.org.nz 16 ISSUE 140 www.rosebankbusiness.co.nz
[ MEMBER PROFILES ] Drugs Alcohol Detection Service Co D.A.D.S Co. Creating a safe and trusted workplace. Drug and alcohol testing in the workplace needn’t be a scary experience for you and your staff. Instead, it can reduce risk to your business, and create a more protective culture that will be valued by employees and customers. D.A.D.S. Co Ltd (Drug and Alcohol Detection Services Company) specialises in drug and alcohol testing in workplaces throughout the greater Auckland region. Qualified technicians bring our fully-equipped, mobile drug-and-alcohol testing unit to your workforce, and provide on-the-spot results. D.A.D.S. Co Ltd is owned and operated by Rob Taylor, a 33% having Methamphetamine and or related compounds qualified and certified drugs and alcohol testing practitioner. We detected, 20% of that 33%, being above the ministry guideline asked Rob what he has seen over the last year in relative to levels of 1.5. D.A.D.S. Co Ltd business, “There has been an increase in the Auckland wide we are seeing an increase in recreational lab confirmed positive results for substance abuse and a lack of dependency on illegal substances. This is becoming more policies in place to support actions around this problem.” evident due to the testing regime. “Despite these alarming Statistics to peruse around drug testing: statistics you can take positive steps in going forward to protect your business and your workforce. It is as much about the 75% under the age of 40, screened or tested Not Negative education, as it is about the testing. Education and support will (Lab’ confirmed positive) for Drug Substance evident above go a long way to creating a positive and safe workplace” says legal cut-off levels. Rob. 25% above the age of 40, screened or tested Not Negative Talk to us today to find out how we can help your business (Lab’ confirmed positive) for Drug Substance evident above reduce risk. Take a no obligation check on the policies you have legal cut-off levels. in place for testing. Results from D.A.D.S Co Ltd Property Meth Inspecting “We offer you peace of mind and help you to keep your or Testing carried out over the last 6 months, through-out business, your employees and your customers safe,” Rob Auckland, Laboratory results have come back at: Taylor, owner - Dadsco. WANTED - Property for Lease or Sale This is a service Business to Business Avondale Office Space - 235 sq Metres - Available now, Includes 5 car parks at the front of Building and Dadsco (Drug and Alcohol Detection Services Secure gate locked at night. Company) specialises in drug and alcohol testing in 5 downstairs office rooms with 2 x storage rooms, also workplaces throughout the greater Auckland region includes 2 upstairs office spaces. Separate Kitchen and Meth Detection in Properties. and 2 x separate bathrooms. Contact Dadsco today: For more information please contact Phil Clode at Rob Taylor Phone: 027 277 3285 phil@rosebankbusiness.co.nz Email: rob@dadsco.nz www.dadsco.nz Exclusive Panel & Paint 535 Rosebank Rd, Avondale Ph 820 5022, Fax 820 5021 info@exclusive.co.nz www.exclusive.co.nz www.rosebankbusiness.co.nz ISSUE 140 17
[ MEMBER PROFILES ] Skills Update Training and Education Group From learning…to earning! When founder and Director, Farzbod Taefi opened the doors at Skills Update Training Institute in 1991, smartphones were the stuff of science fiction and fax machines were seen as state-of-the-art technology. Today, the Private Training Establishment (PTE) is a diverse and innovative industry training provider with campuses in Kelston, Papakura and Mangere. Responding to the changing nature of work, Skills Update recently underwent a strategic re-positioning to become Skills Update Training and Education Group. This parent company now has 4 distinct divisions which enable the company to provide accessible education and training to a broad student base. Tutor John Taumoelau congratulates a happy graduate Swaner Laititi Skills Update holds a Category 1 rating (the highest available) a diverse range of NZQA programmes and courses including from the New Zealand Qualifications Authority (NZQA)and is ISO automotive, construction, hospitality and distribution. 9001:2015 certified. Being agile and innovative in a competitive sector means Skills Update is continuously introducing new courses The WorkORA Career Centre delivers unique employment to address existing labour market shortages and to reflect changing development and placement programmes designed for clients demographic trends. One of its divisions; Accelerate Education, can seeking entry or re-entry into the workforce. WorkORA has assisted offer your business a flexible suite of training options for your current hundreds of clients to find and sustain suitable work with local employees; including on-site training. The New Zealand Certificates businesses. in Distribution levels 3 and 4, and New Zealand Certificate in Retail Please contact us to see how we can assist you with your training or level 3, are examples of these. employment needs. Our newest division Marsden Technical Institute offers higher level Skills Update Training and Education Group diploma programmes to both domestic and international students. Phone: 09 818 1257 At a local level, the Skills Update campus in Kelston provides Email: kelston@skillsupdate.co.nz Window Control Systems We asked Christine what her future directions will be for the business? “I am excited to be working with a great business and Window Control Systems was originally part of the Eden Hardware a great team. I am looking forward to positioning the business to Group which stated off as a hardware shop, 26 years ago in Mt transition in preparation for growth. My approach will be continual Eden, hence the name. They diversified business into specialty learning and upskilling of the team and embracing technology.” window actuation systems and thus Window Control Systems was born. Continual growth saw them subsequently moving into 489 Their team of 11, who have between them a 100 plus years of Rosebank Rd 3 years ago. In 2017 the business was sold and combined experience in construction, is headed up by General moved to Unit B/438 Rosebank Rd, right across the road. New Manger, Craig Thomason who has been with the business for owner Christine Findley, has always had an entrepreneurial spirit, 7 years. Alongside him is another key member, Alen Machina, the owning her own businesses since the age of 20, in a diverse range company’s Quantity surveyor. of Industries. Window Control Systems (WCS) is a leader and a pioneer in providing solutions for control of high-level windows. They have been partners for over 25 years with German based D+H, who are recognised in the industry as one of the leaders in providing smoke and natural ventilation systems. WCS provide a wide range of window control solutions, designed for purpose and for budget. Their solutions can be customised to achieve the desired outcome: 1. Shaft & Lever (Manual and Electric) 2. Natural Ventilation 3. Automated Natural Ventilation 4. Integrated Natural Ventilation 5. Smoke Ventilation They provide full life-cycle coverage. from designing natural ventilation systems, manufacturing those systems, installation Window Control Systems and then commissioning them, thus making sure a fully functional Unit B/438 Rosebank Road system is delivered. Once installed, they retain a supply of parts Phone: 09 6388 444 with which to service and maintain their products and the systems. www.windowcontrolsystems.co.nz 18 ISSUE 140 www.rosebankbusiness.co.nz
[ MEMBER PROFILES ] Brightside Co. running’” continues Chantelle. Pioneering innovative warranty solutions As Brightside Co. continues to grow their global footprint, Chantelle states that the future is bright with the NZ branch. She is for 30 years particularly looking forward to offering a consumer-facing product Brightside Co. is a global company providing Warranty and very soon. Insurance products and services across New Zealand, Australia, “We find it is our experience that strengthens our partnerships. Europe, and Asia. We’re not just giving them a product to sell or providing third-party Their core services and capabilities include third-party administration services; we’re about supporting them and providing administration, platform solutions for dealers and customers, sales solutions that best suit their business needs.” expertise, advisory and support, as well as Big data. “It is our ability to develop our own services that enables us to Through their Extended Warranty products, Brightside Co. partners deliver real value and grow long-standing partnerships” concludes with leading retailers, enabling them to offer customers protection Chantelle. plans on their new purchases. This warranty offer provides their partners with a value-added service for their customers and a competitive point of difference. With 30 years of experience, Brightside Co. further helps their partners achieve their business goals by providing support, training, and industry expertise. But the real heart of Brightside Co. is its people. Across seven countries over 190 passionate employees are led by an innovative, forward-thinking Executive Team headed by CEO Sheryl O’Brien. “Part of our global strategy is a strong focus on a workplace free from discrimination and has equal opportunity for all” explains Brightside Co. Chantelle Lawes, General Manager for Brightside Co. New Zealand. 1/527B Rosebank Road, Rosebank “I’m very proud to work for a company whose Head Office has Phone: 09 8204843 been awarded the ’Workplace Gender Equality Award’ two years Web: www.brightsideco.co.nz Reward your staff and boost your business Group life and health schemes are a great way to reward your team and their families. With group schemes, you can help employees access costly private health insurance and life insurance, and you’ll Bernard McCrea benefit from a healthier, happier and more loyal team. DIP PFP, DipBank, DipBA, SFFIN We can arrange packages to suit, whether you have 5 m: 0274 862 501 t: 09 820 1398 employees or 500. e: bernard.mccrea@abbott.co.nz Call today and find out what we can put in place so everybody wins. Our consultations are obligation-free and confidential. INSURANCE • RISK • FINANCIAL www.rosebankbusiness.co.nz ISSUE 140 19 I C Frith & Associates and the Abbott Group have merged – same people, different name.
[ MEMBER PROFILES ] Domain name For each of these situations there are legal remedies you can pursue. As with a trade mark dispute your first action would be disputes to see whether you can resolve the issue amicably yourself and without the use of lawyers. If that doesn’t work you might find a nicely worded cease and desist letter from your lawyer will convey Bret Gower to the other party that you are serious. Smith & Partners Lawyers Assuming you are protecting a New Zealand registered .nz domain your next remedy would be to apply to the .nz Dispute Resolution Service (DRS) for an Expert Decision. The DRS is a If you’re in business, you’ll appreciate the inherent value in your service provided by the Domain Name Commission who are also customers being able to find you quickly and easily using a Google responsible for managing domain name registrars in New Zealand. search. You will have also experienced the frustrating and confusing As the overarching body regulating domain name registrars in situation of locating a company using search only to find that it is a New Zealand they have the technical ability to lock domains while similarly named company but not the company you wanted. This disputes are underway and ultimately, if you are successful, to force situation highlights the need to actively protect your business by registrars to transfer domains. ensuring conflicting or competing domain names are not infringing Another potential remedy if the DRS is unable to resolve the issue on your business’ good name. is to seek injunctive relief through the High Court to prevent a In an ideal world you would be able to protect your brand or conflicting domain name from damaging your brand. This could be company name by registering all the possible iterations across an action for passing off (essentially a remedy against somebody all the potential domain suffixes (.com., co., nz etc) but in reality, misrepresenting themselves as your business or product) or for that is not practicable, there are just too many potential variations. trade mark infringement (if you have trade mark protection that can The better solution is to secure the domain names in the most be enforced). commonly used domains and domain suffixes and then take what Smith and Partners’ Intellectual Property specialists and our steps you need to in order to protect them. litigation team are experienced in these types of issue and can You may find there are competing businesses using domain advise you as to your best approach as to resolving this type of names with confusingly similar domain names that you believe are dispute as quickly and cost-effectively as possible. potentially directing business away from your website or that are damaging your brand. The other situation you may find yourself in is For advice on how to ensure your new business name is what is known as cybersquatting, where somebody else registers a safe - contact intellectual property law expert, domain name using your brand or company name with the intention Bret Gower today to set up an appointment. of selling it on to you, or worse simply to prevent you from having it. Email: bret.gower@smithpartners.co.nz Ph: 09 837 6893 P: 09 828 4462 549 Rosebank Rd, Avondale COLLISION REPAIR PROFESSIONALS Guaranteed Workmanship Collision Repair Association Structural Repair Centre Recommended Repairers for: Lumley Insurance, Vero Insurance & Zurich Insurance We also work with all other Insurance companies on request. www.finefinishrosebank.co.nz OFFICE SPACE AVAILABLE FOR LEASE Fully Airconditioned office space available for lease on Rosebank road, Approximate size 300sqm on first level, with natural light and close to motorway. Lease includes large open plan space for multiple desks or meetings area, 5 private offices, kitchen facilities, shared reception and boardroom facilities. Warehouse storage facilities and carparking on site for occupants and visitors are available to lease if required. For more details and enquires please contact Geoff on 09 966 1861, 09 820 0075 or call in at 626 Rosebank Road, Avondale and ask for Geoff regarding leasing these offices. 20 ISSUE 140 www.rosebankbusiness.co.nz
ks a m i l l ion ! Than pu r c ha se he lpe d Yo ur to th e giv e ba c k $1 m The Trus ts ity ! la nd co m m un West Auc k www.rosebankbusiness.co.nz ISSUE 140 21
[ BUSINESS NUTS & BOLTS ] Immigration limits Private-sector employers in Auckland find it very hard to retain skilled workers when those employees have to leave Auckland to versus growth qualify for residence. This is particularly true in the restaurant sector. The increase in Auckland’s population has resulted in a demand for more cafés Aaron Martin and restaurants. The demand for junior and graduate chefs and New Zealand Immigration Law kitchen staff rose accordingly and there is simply not enough local talent entering the industry to satisfy that demand. Before this legislation, employers in Auckland could expect The Government’s rock and hard place. migrant staff members to stay in a role for three years and then It’s time to for a reality check: acquire residence. This often formed the basis for long-term employment relationships. • Auckland needs skilled labour Under the current rules, new graduates from overseas often • Employers in Auckland need to be able to retain staff. leave Auckland after one or two years because they can’t gain The Government has been particularly slow to release enough points to qualify for residence with a job offer from an immigration policies. There has been a lot of talk about schemes Auckland employer. such as Kiwibuild, but little detail. Ministers have suggested So, the move to address the infrastructure pressure in Auckland the possibility of creating regional skill-shortage lists, but, they by encouraging migrants to leave has begun a trend that have given no indication how these would differ from the current contributes to skill shortage and creates retention issues for immediate list. Meanwhile, the labour shortage is growing. employers. If the Government goes down the track of creating localised I suspect the Wellington-based bureaucrats who designed the shortage lists, it needs to remove residence rules from the policy (at the wish of the then sitting Government) thought it criteria as these undermine long-term employment relationships would mean that foreign students would stick around longer in and staff retention. Auckland. One has to wonder whether this Government’s immigration But they forgot the most important driver for overseas graduates policy will be like Auckland’s public transport woes, where any who want to migrate here: they need certainty for their future, action is so far behind the eight ball it’s impossible to be on top both career-wise and personally. You can’t establish plans for of the problem. a long-term career if you have to run the gauntlet of continual Several upcoming projects will see a greater need for skilled temporary visa applications. It’s a bit like trying suggest an people in Auckland. Auckland Council is reviewing the rating Auckland renter should feel life is stable when they only have a system to fund an additional $6 billion of infrastructure spending, year-long tenancy. and the central Government has promised to both deal with So, what can New Zealand employers do? Auckland’s public transport issues and build more houses. We know that many businesses are unfamiliar with employing These projects will place even more pressure on Auckland. The a skilled migrant and have concerns about the process and the job opportunities will attract workers not only from overseas legalities. Therefore in order to attract the best global talent, but also from other parts of New Zealand and these people will we think the only way for the future is for companies to be need houses and they will also need to move around in cars on prepared to recruit from the overseas talent pool - possibly even Auckland’s already busy roads. employing someone they won’t meet in person until they begin In 2015 the National Government attempted to alleviate this work. pressure by incentivising migrants to settle outside of Auckland. We have created a free online resource for employers on This set in motion a systemic contradiction where we need the our website to help them through the issues of employing skills in Auckland to execute all these projects, but encourage candidates like this, and we predict the demand for this migrants to go elsewhere. information will increase tenfold this year. KEEP IT SIMPLE – PRACTICAL IMMIGRATION ADVICE FOR EMPLOYERS Do you want to recruit candidates from outside of New Zealand to work in your business? Found the ideal employee in New Zealand, but they’re on a working holiday visa? Having problems securing a work visa for an existing employee? At New Zealand Immigration Law we are here to solve Immigration visa problems and avoid applications running into needless difficulty. Don’t try and do it on your own, with over 20 years’ experience we understand the NZ immigration system and requirements. Get in touch today – questions@nzil.co.nz | 09 869 2952 1 Saunders Place, Avondale, Auckland | www.nzil.co.nz 22 ISSUE 140 www.rosebankbusiness.co.nz
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