BIG DATA & SUSTAINABILITY FOR THE TOURISM INDUSTRY - Hotel Association of Benidorm, Costa Blanca and Valencia Region - airth
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BIG DATA & SUSTAINABILITY FOR THE TOURISM INDUSTRY Hotel Association of Benidorm, Costa Blanca and Valencia Region
ESTABLISHED IN 1977 271 MEMBERS 2 OFFICES, BENIDORM (headquarter) and VALENCIA (since 2018) 15 employees
DESCRIPTION Total capacity represented by HOSBEC has increased by 22% in the last 7 years. HOSBEC represents more than 61K hotel beds, of which 36K are located only in Benidorm. Hotels represents 75% of the members associated to HOSBEC, being the main sector of work and development of projects.
OUR SERVICES We provide support to our members, always looking after their interests and advising them on different matters INFORMATION & MARKETING AND BIG DATA HOSBEC QUALITY & HOSBEC HEALTH HOSBEC ENERGY COMMUNCATION REPRESENTATIONS HOSBEC PROYECTS Consulting and 1st Hotel Association in Big Data department, Specialized Energy auditing in food Daily newsletters, Public relations, getting the Q Certificate. we provide a wide Advisory Service, who safety and hidric events, News, marketing campaigns, We seek counsel to hotels in range of reports offers solutions to our facilitys for customer services Roadshows. order to be certified. about the industry. members about energy members. We defend hoteliers We develop proyects with differents entitiies to efficiency. interest promote innovattion
OTHER RELEVANT INFORMATION 16,5 MILL OVERNIGHTS (HOTELS, CAMPSITES AND APARTAMENTS IN 2018 3TH PENINSULAR CITY IN SPAIN IN OVERNIGHTS, BEHIND BARCELONA AND MADRID POPULATION 66,831 (2017), BUT IN SUMMER AND EASTER IT BECOMES TO 400,000 CITY WITH MORE SKYCRAPERS OF SPAIN CITY WITH MORE SKYCRAPERS PER INHABITANT IN THE WORLD IN 1956 the town hall approved an urban legislation in order to create a town designed for tourism 1ST Smart Destination CERTIFICATE IN THE WORLD (UNE 178501) in 2018
What is not measured, cannot be managed MILESTONES ECOEMBES/ERP Energy diagnosis (waste management HOSBEC POOL systems) ALDREN project 2013 2015 2017 2019 ENTER 2020 2012 2014 2016 2018 2020 HOSBEC ENERGY DPT. neZEH project BIG DATA DPT. AGUARDIO project
ENERGY DPT. • Decision‐making advice in the energy field. • Keep up to date energy indicators. Objetive: energy benchmarking • Negotiation and intermediation with energy traders. • Newsletter and energy market analysis (ENERGY OBSERVATORY) • Management of the HOSBEC POOL Group.
DAILY CURVE ELECTRIC CONSUMPTION HOSBEC POOL ‐ Access to indexed energy market (power pool) ‐ Buying group (joint negotiation to obtain better conditions) GOOD PRACTICES MANUAL FOR STAFF. (Training) ADVICE IN SAVING ENERGY FOR CONSUMERS / GUESTS
• Agreements for waste management systems in hotels: Packaging waste management Electronic devices and batterys waste management Tn of waste collected between 2016‐2018 Tn of waste recycled between 2016‐18
BIG DATA HOSBEC DPT. REPORTS • HOSBEC members TOOLS • INE (Spanish Statistical Simplify, select Office) and summarize • HOSBEC Data • Hotel occupancy • Social media Center data survey • OTA´s • Mabrian Travel • HOSBEC Monitor • Tour operators. Analytics • Britain market • AENA (airports) DATA PROCESSING travel insights • Airdna • Perception of • Transparent Benidorm as DATA SOURCE destination • Other reports
REPORTS AND STATISTICS UK MARKET MONTHLY REPORTS HOSBEC MONITOR BIG DATA MONTHLY REPORTS
ALDREN BRP, Building Renovation Passport
PILOTS IN ALDREN
‐ Project developed during 2019 ‐ Pilot Hotel in Benidorm (Hotel Poseidón Resort) ‐ Objetive: to study the enviromental behavior of the client and its influence in saving water. (about 20% expected) ‐ Innovative project using IoT technology and behavior psychology. Preliminary results show some influence in the duration of the showers when the user can see the time consumed. This has a direct impact in saving water.
NEW CHALLENGES
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