BEST OF SOUTH AFRICA - Mercury Holidays
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YOUR TOUR DOSSIER BEST OF SOUTH AFRICA TRIP OVERVIEW With landscapes stretching from the majestic plains of the savannah to the breathtaking coastline of the Cape and wildlife, arguably unsurpassed anywhere on earth, the claim that South Africa is a ‘world in one country’ seems completely justified. This tour offers a once in a lifetime opportunity to explore cosmopolitan Cape Town, discover the beautiful Winelands region, soak up the unforgettable scenery along Chapman’s Peak Drive and see the Big Five on safari at the famous Kruger National Park. ITINERARY & DETAILS This document aims to give you all the information that you require for a smooth DAY 9: Port Elizabeth to Kruger B/D and comfortable trip to South Africa. Please take the time to read this dossier Fly from Port Elizabeth to Johannesburg, where you will be transferred to the to familiarise yourself with all the aspects of our tour. It includes important town of Mpumalanga for the remainder of today. Your retreat within this idyllic information such as flight details, visa requirements and travel insurance. space will serve as the perfect base from which to explore Kruger National Park. Your included meal guide: DAY 10: Kruger Natioanal Park B B = Breakfast, L = Lunch, D = Dinner Undoubtedly one of the highlights of the tour awaits today: a guided safari drive in Kruger National Park. One of the biggest, oldest and quite simply one of the best DAYS 1-2: UK to Cape Town B wildlife parks in the world, Kruger boasts the greatest variety of animals including Depart London on your scheduled, overnight flight via Johannesburg to Cape the famed Big Five. Town. On arrival the following day, you will be met and transferred to your hotel. DAY 11: Kruger National Park B DAY 3: Cape Town B Today is at leisure to unwind within your hotel, alternatively optional excursions are Embark on a fantastic full day tour around the Cape Peninsula. Joining one of available (at a fee), including a unique safari on elephant-back. the most spectacular coastal drives in the world, Chapman’s Peak Drive travel to the World Heritage Site of The Cape of Good Hope Nature Reserve and then DAY 12: Kruger to Johannesburg B on to Cape Point where the mighty Atlantic and Indian Oceans meet in harmony Today, travel along the magnificent Panorama Route, one of South Africa’s most amidst dramatic scenery. You will also visit the beautiful marine protected area of stunning scenic drives. With awe-inspiring vistas, the route follows the impressive Boulders Beach where the sandy shores are home to a breeding colony of over Blyde River Canyon, passing plunging waterfalls, spectacular natural landmarks and 2,000 endangered African penguins. old mining towns before arriving in the city of Johannesburg. DAY 4: Cape Town B DAY 13: Johannesburg to UK or extension B Enjoy a day in Cape Town at leisure, in which you can unwind upon its Enjoy a short sightseeing tour of the city, with a stop at the Apartheid Museum for a surrounding beaches, experience this city’s lively cultural scene or undertake fascinating insight into South Africa’s struggle which culminated in the country’s first an excursion to get the most from Cape Town’s unique location, including an democratic elections. Later in the afternoon, head to the airport for your scheduled opportunity to voyage upon the South Atlantic Ocean to spot great white sharks. flight back to the UK or continue on to your chosen extension. DAY 5: Cape Town to The Cape Winelands B/D Today tour the breathtakingly beautiful Cape Winelands, first stopping at the town of Franschoek, then to elegant Stellenbosch, home to South Africa’s most prestigious university. Take some time to explore this delightful town before enjoying a cellar tour and tasting at the award-winning Boschendal Wine Estate. DAY 6: The Cape Winelands to Wilderness B/D Departing The Cape Winelands, take a scenic drive into the heart of the gorgeous Garden Route and into the picturesque coastal town of Wilderness. Spend the remainder of the afternoon relaxing at your hotel. DAY 7: Wilderness B/L This morning, take a ferry across Knysna lagoon to the Featherbed Nature Reserve. Stopping at some magnificent viewpoints, your guide will describe the area’s fauna, flora, history and shipwrecks followed by a leisurely-guided walk around the area. DAY 8: Wilderness to Port Elizabeth B Depart for the Tsitsikamma National Park, a section of the Garden Route famed for luscious forests and dramatic coastlines. In the afternoon head to Port Elizabeth, a city known for its friendly residents, laidback coastal ambience and bold colonial architecture. For any further enquiries or for more information call us on 0843 224 0723 1
BEST OF SOUTH AFRICA TOUR DOSSIER ACCOMMODATION DETAILS & MAP Hotel information 1 Number of nights spent Cape Town (3 nights): 4H Hollow on the Square 9 Ryk Tulbagh Square. Hans Strijdom Avenue City Center Cape Town Kruger National Park Contact number: 0027 21 421 5140 < < Please Note: On the 12/06/18 departure guests will stay at: 3 4H Premier Hotel Cape Manor (3 Nights) 1 Johannesburg 1 Marais Road, Sea Point, Cape Town, Western Cape. PO Box 21, 8060 Contact number: 0027 21 430 3400 Please Note: On the 08/11/18 departure guests will stay at: 4H The Rockwell Suites (3 Nights) Indian 32 Prestwich St, De Waterkant, Cape Town, 8001, South Africa South Africa Contact number: 0027 21 421 0015 Ocean Stellenbosch (1 night): 4H The Lord Charles Hotel Cnr Main Road (M9) & Broadway Boulevard(R44) Roads Somerset West Cape Port Contact: 0027 21 855 1040 Winelands Elizabeth 1 Wilderness (2 nights): 3H The Wilderness Hotel Cape 3 Wilderness 1 • N2 George Road, Wilderness, George Town 2 Africa Contact number: 0027 44 877 1110 Please Note: On the 20/09/18 departure guests will stay at: Tsitsikamma 3H The Dunes Hotel Keurboomstrand Road, Keurboomstrand Plettenberg Bay, Western Cape Algoa Bay 6600 South Africa Contact number: 0027 044 535 9606 Coach Port Elizabeth (1 night): 3H The Kelway Hotel Air Brookes Hill Drive, Humewood, Port Elizabeth Contact number: 0027 41 584 0638 Please Note: On departures 12/06/18, 16/08/18, 11/10/18, 06/12/18, Accommodation 20/09/18 & 08/11/18 guests will stay at: All accommodation is 3H or 4H and features an en suite bathroom, air-conditioning/heating, TV and coffee making facilities. Mercury Holidays has 3H Garden court Kings Beach Hotel visited and inspected all of the hotels to ensure that they meet the high standards La Roche Dr, Humewood, Port Elizabeth, 6013, South Africa of service which we require for our clients. If the hotels detailed are not available, Contact number: 0027 41 582 3720 alternatives will be used of a similar standard. Mpumalanga, near Kruger (3 nights): 3H Ingwenyama Lodge Please note: the hotels listed are provided for guidance only and final Plot 64, White River, 1240, South Africa confirmation of your accommodation will be sent in a document,along Contact number: 0027 13 750 7000 with your final flight information, approximately 10 days before you travel. Meals Johannesburg (1 night): 4H Indaba Hotel Breakfast is always western style and served in the hotel each morning. Lunch William Nicol Dr, Johannesburg, 2021, South Africa and dinner where stated will be taken in local restaurants or at the hotels. Contact number: 0027 11 840 6600 International meals will also be available. ON YOUR ARRIVAL On your arrival in Cape Town you will be met by a representative from our local agent, African Eagle, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/South Africa representative will show you to your transfer vehicle. Your national guide will be on hand 24 hours a day should you have any queries, however if you need to contact your representative during your stay the details are: African Eagle Emergency contact information 72 Bevan road, Rivonia Please find below the emergency contact details for African Eagle Johannesburg, South Africa 24 hour: 00278 3449 5744 or 00278 1039 2847 Telephone Number 0027 82 325 0201 E-mail duty@ae.co.za WHAT YOU NEED FOR YOUR TOUR Visas your insurer, policy number and their 24 hour emergency contact number as A visa is not required for your trip to South Africa. Further advice should be soon as possible. Mercury Holidays will not be liable for any costs incurred by you sought from the applicable tourist authority for other nationalities and for general due to your failure to take out suitable travel insurance from the date of booking. queries. We strongly advise you check your destinations’ Tourist Board or Health and Vaccinations Embassy for the most up-to-date guidelines regarding passport validity. It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general Insurance information about this. Health and hygiene facilities and disease risks vary from We strongly recommend that you and all members of your party are suitably country to country. You should take health advice about your own needs as insured as soon as you book your holiday. It is a condition of booking that you early as possible and in good time before your departure. Sources of information must have suitable travel insurance. It is important that you purchase travel include; www.fco.gov.uk, www.travelhealthpro.org.uk, www.hpa.org.uk, insurance that suitably covers your participation in whatever activities you may your General Practitioner or a specialist clinic. undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange Physical Accessibility your travel insurance with Holiday Extras, please call 0800 781 4237 and quote This tour is accessible to most people with an average level of fitness and normal ‘WK830’ for preferential rates. Please ensure you provide us with the name of mobility. It involves full days of sightseeing, often on foot, and includes some For any further enquiries or for more information call us on 0843 224 0723 2
BEST OF SOUTH AFRICA TOUR DOSSIER climbing of stairs and getting on and off coaches. This tour is not suitable for Currency Exchange anyone with walking difficulties. The currency in South Africa is the South African Rand (ZAR). It is important that you budget carefully and ensure you have the right form of currency before you Tour Guides arrive in the country. Cash machines will also be available throughout the tour in This is a fully escorted tour, meaning that you will be met on arrival at each order to withdraw money in your local currency. destination and will have a regional guide with you during your stay in each place, ensuring that you have first-hand knowledge at all times. There will be two Personal Expenses separate guides in total. You will be met on your arrival at Cape Town airport and You will need extra money with you to cover any lunches or dinners which are not this guide will remain with you until your departure from Port Elizabeth on Day 9. mentioned on your itinerary and personal purchases such as souvenirs, laundry You will have a different guide who will meet you on arrival in Johannesburg on and any extra drinks or snacks. Approximately £300-£400 per person will be Day 9 and remain with you until the end of your trip. sufficient for the duration of the tour. Tipping Credit Card Information It is customary to tip both your driver and guide approximately £6 (100/120 As normal practice you will be asked for your credit card details on check-in at ZAR) per person per day in total and £6 (100/120 ZAR) per person per day for the hotel in order to cover any extras incurred during your stay. If you do not have the ranger. Tips will be collected at the end of your tour. Tipping for restaurants a credit card you may be asked for a cash deposit. American Express, Diners (recommended 10%) and the porters at your hotels will be at your discretion. Club, MasterCard and Visa are widely accepted in hotels. Tips are accepted in the local currency, US dollars, Euros and British pounds. Itinerary Changes Group Size The order of events and sightseeing may vary according to local conditions or for The minimum number of travellers in your group will be 10, and the maximum operational purposes. For this reason, we have indicated approximate times only. will be 35. If in the unlikely event there are less than 10 people booked on your Your local guide will inform you of any schedule changes as they are informed tour date, we will endeavour to reduce any disruption to your holiday and try to of them. Some road construction and/or weather conditions may lengthen the operate your tour with lower passenger numbers. If we are not able to operate driving times. Our intention is to adhere to the day-to-day itinerary as printed; your departure date then you may be asked to change to a different date and a however order of events and sightseeing may vary according to local conditions. full refund will be made available to you should this alternative not be suitable. WHAT TO PACK • Sunglasses, sunscreen and hat • Long sleeve shirt and long trousers • Waterproof lightweight jacket • Swimwear • Comfortable walking shoes • A plug adaptor - the voltage in South Africa is 220 Volts with plugs and sockets • Camera and charger/spare batteries having 3 round pin connections • A plug adaptor • Personal first aid kit containing travel pills, rehydration powder, plasters, • Binoculars stomach settlers, antiseptic creams, aspirin etc • Mosquito repellent • Anti-bacterial hand gel FLIGHT INFORMATION Your initial flight is to Cape Town International Airport via Johannesburg with South Africa Airways (SA), departing from London Heathrow Terminal 2. IMPORTANT: Please note that final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 10 days before departure. Baggage Allowance Each passenger is entitled to 23KG of hold luggage plus 1 item of hand luggage Airport Extras not exceeding (Max 8kg - 56cm/36cm/ 23cm) in size and 1 personal item such If you wish to arrange Airport car parking, lounges or accommodation at as a handbag, briefcase or laptop case. Weight restrictions will be finalized on preferential rates, we recommend you book this in advance with Holiday Extra E-ticket receipt. Should you wish to take additional luggage you will need to pay Tel. 0871 360 2000, quoting HX313. extra at check – in. Check-In should be at least 3 hours before departure. FOR CLIENTS TRAVELLING TO SOUTH AFRICA WITH CHILDREN UNDER THE AGE OF 18 Children travelling with both biological parents must travel with: A child travelling with just one of the parents listed on his or her birth • Valid passport of travelling parent and child certificate must also present: • Visa, if required • Parental consent affidavit not older than 4 months or: • Birth certificate listing both parents (note: these must be the original documents • Letter of special circumstances issued by director-general of home affairs in or certified copies of the originals) the event that a parent or parents are incapacitated or deceased and no legal guardian has been appointed as yet. For full details of requirements for travel to South Africa, please visit dha.gov.za For any further enquiries or for more information call us on 0843 224 0723 3
BEST OF SOUTH AFRICA TOUR DOSSIER WEATHER AND CLIMATE Weather can vary quite considerably throughout the year, so please familiarise yourself with the climate charts below. For any further enquiries or for more information call us on 0843 224 0723 4
YOUR TOUR DOSSIER VICTORIA FALLS, ZIMBABWE EXTENSION If you have not yet booked this fabulous extension, there is still time to do so, please contact 0843 224 0723 TRIP OVERVIEW Travel to Zimbabwe and witness the awe-inspiring beauty and grandeur of the ‘Smoke that Thunders’ on this three night extension to Victoria Falls; one of the world’s most sensational natural wonders. ITINERARY & DETAILS This document aims to give you all the information which you will require Any alternative hotels or board basis will have been confirmed at booking. Please during your Victoria Falls extension. speak to our reservations department if you are unsure. Final confirmation of your hotel will be sent in a document approximately two weeks before you travel. Your included meal guide: B = Breakfast Personal Expenses Day 13: Johannesburg B You will need to take some extra money with you to cover any meals not After breakfast enjoy a short sightseeing tour of the city, with a stop at the Apartheid included, drinks and personal purchases such as souvenirs, laundry, and any Museum. Enjoy the rest of the day at leisure. extra snacks. Day 14 : Johannesburg to Victoria Falls B Visas After breakfast fly to Victoria Falls in Zimbabwe. You will be met by a A visa is required for entry into Zimbabwe. We work closely with The Travel representative and taken to your hotel to settle in. Early this evening, enjoy a Visa Company who will be able to arrange your visa on your behalf. Please call sundowner during a sunset cruise on the mighty Zambezi River before them on 01270 250 590 and quote “Mercury Holidays”. The cost of the visa is returning to your hotel for the evening. approximately £90 per person. Applications take 10-15 working days to process and are valid for 6 months from the date of issue. Day 15 : Victoria Falls B This morning you will depart your hotel for a half day tour of the falls. Your guide Currency Exchange will take you to vantage points where the finest views can be appreciated whilst The Zimbabwean dollar is no longer valid currency. Transactions are conducted educating you on how the falls were formed and the local customs and traditions in US Dollars ($) and ATMs will dispense this currency. It is advised to carry small surrounding them. Return to your hotel to relax. denomination notes as change is rarely available in smaller businesses. Day 16 : Victoria Falls B Today has been left at leisure for you to simply relax or choose to further explore this fascinating area. WEATHER AND CLIMATE Day 17 : Victoria Falls to the UK B Depart for your return flight to the UK, via Johannesburg. Hotel Information Your stay in Victoria Falls will take place at one of the following hotels: 4H A Zambezi River Lodge (3 nights): Enjoy the many facilities offered at the A Zambezi River Lodge, nestled on the banks of the Zambezi River. The lodge’s award-winning restaurant has a wrap-around deck metres away from the river. Rooms are comfortable and well-decorated rooms and most have balconies facing the river and pool while the rest face the national park and gardens. Hotel information: 308 Parkway Drive, Victoria Falls, Zimbabwe Telephone: 00263 13 44561 5H Victoria Falls Hotel (3 nights): The Victoria Falls Hotel overlooks the Victoria Falls Bridge and the gorges. Situated in acres of private garden, the atmosphere of the hotel has earned international acclaim. Hotel information: Mallet Drive, Victoria Falls, Zimbabwe. Telephone: 00263 13 44751 FLIGHT INFORMATION Please note: Final hotel and flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 10 days before departure. For any further enquiries or for more information call us on 0843 224 0723
YOUR TOUR DOSSIER DURBAN BEACH STAY EXTENSION If you have not yet booked this fabulous extension, there is still time to do so, please contact 0843 224 0723 TRIP OVERVIEW Spend 5 nights in South Africa’s eastern coastal city of Durban located in the KwaZulu-Natal province. The city is known for its African, Indian and colonial influences. A relaxing break to explore Durban at your own pace is the perfect way to complete your tour. ITINERARY & DETAILS This document aims to give you all the information which you will require Any alternative hotels or board basis will have been confirmed at booking. during your extension in Durban. Please speak to our reservations department if you are unsure. Hotel (5 nights) Please note: the hotels listed are provided for guidance only and final Your stay in Durban will take place at the 4H Blue Marlin Hotel on Half Board. confirmation of your accommodation will be sent in a document, along with your final flight information, approximately 10 days before you travel. The Blue Marlin hotel is perched at the top of a green hill in the welcoming town of Scottburgh, with breathtaking views of the Indian Ocean and offers a private Personal Expenses walkway down to the beach. You will need to take some extra money with you to cover any personal purchases such as souvenirs and laundry plus any meals and drinks that are not The accommodation at Blue Marlin features 122 modern rooms, which are included. equipped with selected DSTV channels, coffee and tea facilities, ceiling fans, a bath and/or shower – as well as a daily cleaning service. Sea facing rooms Tour Guides boast unrivalled views of Scottburgh Beach. Your stay in Durban is not escorted by a tour guide. All internal transfers are included. Facilities at the hotel include a restaurant, bar, PADI dive centre, seasonal entertainment, pool bar, spa (at a fee) and games room. Please note This extension takes place after your main tour. Hotel Information 180 Scott St, Scottburgh, 4180, South Africa Telephone: 0027 39 978 3361. WEATHER AND CLIMATE Weather can vary quite considerably throughout the year, so please familiarise yourself with the climate charts below. FLIGHT INFORMATION Please note: Final hotel and flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 10 days before departure. For any further enquiries or for more information call us on 0843 224 0723
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