Argos 4.4 Release Guide - Enterprise Reporting Solution
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Trademark, Publishing Statement, and Copyright Notice © 2015 Evisions, Inc. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. No part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Evisions, Inc. The information contained herein is subject to change without notice and is not warranted to be error-free. Product features referenced herein for a period of time may not match product contents. Evisions, Inc. does not warrant that the functions contained in the software will meet your requirements or that the operation of the software will be uninterrupted or error free. Evisions, Inc. reserves the right to make changes and/or improvements in the software without notice at any time. This software and documentation may provide access to or information on content, products, and services from third parties. Evisions, Inc. and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services. Evisions, Inc. and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third- party content, products, or services. Evisions, Inc. does not endorse the content or developer of any products or web sites mentioned. All information in this guide is designed for instructional purposes only. Evisions, Inc. makes no guarantees regarding the accuracy or performance of any techniques used in this guide. Software configurations and environments may vary, and some techniques used in this guide may not operate efficiently under all configurations. This guide may contain examples of various technologies or products, which are the sole property and responsibility of their creators. Trademarks are the property of the respective owners for any products mentioned herein. www.evisions.com Argos 4.4 Release Guide Page 2 of 17 Last Updated 1/21/2015
Table of Contents What's New in Argos 4.4? 4 MAPS and Argos Updates 4 Product versions 4 Installation 4 1. Prepare test environment and ensure current backup 4 2. Check for updates 4 3. Allow update process to complete 4 4. Verify the latest version is installed 4 Summary of New Features 5 Report Viewers 6 OLAP Cube Dimensions and Measures with Filtered and Invisible Values 6 Report Writers 7 Self-Closing Tags in XML Extract Reports 7 DataBlock Designers 9 Adding Tables from SQL Server Linked Servers 9 MAPS Administrators 10 Content Delivery Network (CDN) 10 Argos 4.4 Release Notes 11 Getting Help 17 www.evisions.com Argos 4.4 Release Guide Page 3 of 17 Last Updated 1/21/2015
What's New in Argos 4.4? Evisions is pleased to announce the release of Argos version 4.4, which contains a significant number of fixes to both the Argos client and the Web Viewer, several performance improvements, and a few new enhancements. We have also made some improvements to MAPS, adding in some of the features you've requested. We appreciate the feedback received from all of our users. Our products would not be what they are today without your continued support. If you have any comments or suggestions, please do not hesitate to open a HelpDesk ticket and let us know. MAPS and Argos Updates Some of the updates to Argos require corresponding updates to MAPS. We recommend upgrading both products to the latest version concurrently. This guide contains a description of both MAPS and Argos changes. Product versions The latest versions of MAPS and Argos included in this release are: n Argos mapplet 4.4.0.600 / Argos client 4.4.0.813 / Web Viewer 4.4.0.17 n MAPS service 4.4.0.978 / Configuration tool 4.4.0.362 / eLauncher 4.4.0.5 It is possible to apply updates when Installation users are on the system; however, to avoid the possibility of losing unsaved 1. Prepare test environment and ensure current backup work we recommend applying updates during off hours. We highly recommend installing updates in a test environment before applying them to your production environment. You should make sure that a current backup is available in case of any unforeseen issues. 2. Check for updates Do NOT cancel reconnection attempt To install Argos and MAPS 4.4, click the Check for Updates button in the MAPS Configuration tool to view available updates. Note: If you are not already running Argos and MAPS 4.x, please refer to the Argos 4.0 Release Guide for additional upgrade information. 3. Allow update process to complete When applying updates to the MAPS service you will be temporarily disconnected from the server. Do not manually restart the server during this process, as you will be reconnected automatically when the update has been applied. The update process may take a few minutes; you 4. Verify the latest version is installed will be reconnected when the update has been applied. To ensure that you are on the most current version, continue clicking the Check for Updates button and applying the updates until no new updates are available. www.evisions.com Argos 4.4 Release Guide Page 4 of 17 Last Updated 1/21/2015
Summary of New Features The following is a summary of the new features. More detailed information is contained in this guide and in the Web Viewer, MAPS, and Argos in-product Help. For a complete list of changes, please refer to the Release Notes section of this guide. Argos Web Viewer n OLAP cubes in the Web Viewer now use colors on the measure and dimension buttons to indicate the presence of filtered and invisible values. n OLAP cubes in the Web Viewer now support using additional datasets in the cube. Argos Client n Added support for Unicode characters in Argos variable names and aliases. n You can now add tables from SQL Server linked servers in the visual query designer. n Added a DPI setting dropdown to the bottom of the banded report editor that allows the Report Writer to specify the DPI setting that the report was designed for. n You can now use aliases in addition to variable names when adding additional filters while designing a report. n Extract reports in XML format now let you choose to insert a self-closing tag for fields that return null values, instead of simply omitting the tags. MAPS n The Argos Web Viewer and MAPS eLauncher are now hosted on Evisions' servers. This Content Delivery Network (CDN) allows us to deploy updates without any effort required on your part. The Argos mapplet and MAPS contain local copies of the files to ensure continuous access in the event of a network outage. MAPS administrators can also specify whether MAPS should use the CDN or the local version. n Removed the optional widgets from the eLauncher in order to streamline the page and focus on providing software content. n Logging in to the MAPS application clients should be slightly faster now, providing performance gains in environments with large numbers of users. n Added support for PROT P encryption (private data channel encryption) when sending files via FTPS. Please Provide Us with Your Feedback! As always, we welcome any feedback or suggestions you may have. We very much appreciate your thoughts and suggestions, so please keep the great ideas coming! www.evisions.com Argos 4.4 Release Guide Page 5 of 17 Last Updated 1/21/2015
Report Viewers OLAP Cube Dimensions and Measures with Filtered and Invisible Values Similar to how invisible and filtered dimensions and measures are shown in the Argos client, OLAP cubes in the Web Viewer now use colored indicators to show which dimensions have invisible and filtered values. n Invisible values (blue icon) are not displayed in the OLAP cube, but they are still included in the cube totals. n Filtered values (red icon) are not displayed in the OLAP cube and are not included in the cube totals. Notice how the Dimensions button is shown in red, indicating the presence of filtered values. When you open the Dimension Editor, you can see that the region_name dimension contains filtered values. If there were only invisible values, the Dimensions button would be highlighted in blue instead. Similarly, when a measure has min/max value filtering applied, the Measures button at the top of the OLAP cube appears in red. www.evisions.com Argos 4.4 Release Guide Page 6 of 17 Last Updated 1/21/2015
Report Writers Self-Closing Tags in XML Extract Reports For extract reports in XML format, you can now choose to insert a self-closing tag for fields that contain null values, instead of simply omitting the tags. Checking the Output if null option for a field means that even if this field contains no data, it will still be included in the XML report. Option not checked: Joe Onofrio 610009608 Option checked: Joe Onofrio 610009608 www.evisions.com Argos 4.4 Release Guide Page 7 of 17 Last Updated 1/21/2015
On the Settings tab, check the option for Compact tag notation, which will condense the tags for null fields by using a self-closing tag: Option checked: Joe
DataBlock Designers Adding Tables from SQL Server Linked Servers When adding a table in the visual designer, the Add Table dialog now includes an optional checkbox that lets you use a query to read the table columns. This option is only needed when adding tables from linked servers in SQL Server, since these tables cannot normally be read by the ADO OpenSchema function that is used to retrieve the list of tables. The box prepopulates with select * from and you can simply repeat the name of the table at the end of this statement: For very large tables, you may wish to use a faster query such as select top 1 * from spriden You may use this option with other databases and non-linked servers, however it is not needed and you can simply specify the table name directly. www.evisions.com Argos 4.4 Release Guide Page 9 of 17 Last Updated 1/21/2015
MAPS Administrators Content Delivery Network (CDN) The web files for the eLauncher and Argos Web Viewer are now loaded on demand from Evisions’ servers. This allows us to deploy updates to the product launch page and Argos Web Viewer without requiring you to update the MAPS service or the Argos mapplet. Evisions uses a Content Delivery Network (CDN) to host the pages. The Content Delivery Network (CDN) URL field on the HTTP File Server screen contains the location where MAPS looks for the CDN: The default URL points to the hosted content on Evisions’ servers, located at https://webapp01.evisions.com/. Altering this URL will cause MAPS to look in a different location for the eLauncher and Web Viewer files and should only be done when working with an Evisions tech to resolve a support issue. If you do not wish to use the hosted files, you can continue to use the local versions included in the MAPS service and Argos mapplet by blanking out the CDN URL field (remove the URL entirely). In this case, you will need to wait for new releases of MAPS and Argos before you can get the latest updates to the eLauncher or Web Viewer. When the CDN is enabled, if a user cannot access the CDN resources for some reason, MAPS serves up the local versions of the launch page and Web Viewer. This ensures seamless access in the event of a network outage or other issue that interferes with accessing the hosted content. You can check the version number at the bottom of the eLauncher or in the Help -> About in the Web Viewer to see which version of the software you are currently running, in case the local and hosted versions are different. Note: In order to retrieve content from the CDN, end users must be able to access the CDN URL over the internet. If users are unable to access this location, MAPS will load the local version of the eLauncher and Argos Web Viewer. www.evisions.com Argos 4.4 Release Guide Page 10 of 17 Last Updated 1/21/2015
Argos 4.4 Release Notes Argos Mapplet 4.4.0.600 / Argos Client 4.4.0.813 / Web Viewer 4.4.0.17 MAPS Service 4.4.0.978 / MAPS Configuration Tool 4.4.0.362 / eLauncher 4.4.0.5 Argos Enhancements Area Description Issue number Added an option to the Add Table dialog in the query builder that allows you to ADO connections AR-2580 add tables from SQL Server linked servers to the visual query designer. Accessibility Added link to the CO-OP Share to the Help menu to match the visual toolbar icon. AR-2197 Added a DPI setting dropdown to the bottom of the banded report editor that allows the Report Writer to specify the DPI setting that the report was designed for. Banded reports AR-2638 Users viewing the report at other DPI settings will see the report scaled appropriately. Added a notification to the Chart Wizard informing the DataBlock Designer that not Charting all charting options are available in the Web Viewer, with a link to more detailed AR-2585 information. Added an optional checkbox to the field properties in the extract report editor for Extract reports reports in XML format that allows you to insert a self-closing tag for fields that AR-2397 return null values, instead of simply omitting the tags. Changed the expression parser to not evaluate internal expressions that are not Extract reports AR-2519 used. Localization Added support for Unicode characters in Argos variable names and aliases. AR-2695 In the Web Viewer, OLAP cube measures that have min/max filtered values are now OLAP AR-2721 colored red to match the filter colors used in the Argos client. In the Web Viewer, OLAP cube dimensions that have filtered and invisible values are OLAP now colored red and blue, respectively, to match the colors used in the Argos client. AR-2584 Dimensions with both filtered and invisible values have a red background. Added support for additional datasets in OLAP cubes in the Web Viewer. This OLAP AR-2541 feature was previously only supported in the Argos client. You can now use aliases when adding additional filters while designing a report. Queries Selecting the alias copies the original field(s) that define the alias into the query AR-1372 filter, allowing it to run without errors. Moved the additional filters section of a report query and its associated closing Security parenthesis to new lines in order to prevent Report Writers from commenting out AR-2700 the closing parenthesis and injecting additional SQL statements. Clarified the error message that appears in the Web Viewer when clicking a shortcut Shortcuts AR-2809 pointing to an item that no longer exists when the deletion date is unknown. Made various enhancements to Argos to improve multi-threading stability and Stability AR-1221 future scalability. Added a version number to the Web Viewer, which is separate from the Argos Web Viewer AR-2727 mapplet version number. The Argos Web Viewer and MAPS eLauncher are now hosted on Evisions' servers. This Content Delivery Network (CDN) allows us to deploy updates without any effort required on your part. The Argos mapplet and MAPS contain local copies of Web Viewer AR-1016 the files to ensure continuous access in the event of a network outage. MAPS administrators can also specify whether MAPS should use the CDN or the local version. www.evisions.com Argos 4.4 Release Guide Page 11 of 17 Last Updated 1/21/2015
Resolved Issues Area Description Issue number If MAPS is configured to pass invalid credentials to the database, Argos prompts users to enter the correct credentials. In the Web Viewer, entering the correct Authentication AR-1767 credentials allows the user to run the dashboard, but it still attempts to use the invalid credentials when running a report, resulting in an error. Using the GETVARIABLE function to display a varchar data type on a banded report Banded reports results in the error "Could not convert variant of type (Unicode String) into type AR-2699 (Double)." In Argos 4.3.x, the Round function in the banded report editor rounds down when Banded reports AR-2740 the digit after the rounding digit is '5' and there are no subsequent digits. After upgrading to Argos 4.3.2, RTF fields in banded reports lose all formatting for Banded reports users who are viewing the report with a different DPI setting than the report was AR-2628 designed with. After upgrading to Argos 4.3, banded reports that do not contain valid DPI information display fonts in extremely large sizes. To correct this issue, Argos now Banded reports AR-2566 assumes that a banded report was designed at 96 DPI if the DPI information is missing or invalid. When downloading a chart from the Web Viewer, any page numbers printed on the Charting AR-2643 chart do not appear in the .png. In the Web Viewer, charts with multiple pages display incorrect percentages due to Charting AR-2590 the percentage being based off the current page instead of all values. Charts do not load in the Web Viewer when the chart's dataset is populated by a Charting AR-1147 stored procedure in SQL Server. Charting Chart legends in the Web Viewer display the series name rather than the label. AR-2517 On bar charts in the Web Viewer, bars with negative values point the wrong Charting AR-2488 direction. Mousing over a chart in the Web Viewer does not display chart values when the Charting AR-2478 chart is expanded. When an image on a dashboard comes from a variable that may change after the Dashboards dashboard loads, in the Web Viewer the image does not resize correctly when it AR-2586 changes, even though AutoSize is set to Yes. Disabled check boxes within an enabled panel work correctly in the Windows client Dashboards AR-2790 but are not actually disabled in the Web Viewer. Multi-column list boxes do not display any results in the Web Viewer when they are Dashboards populated by queries that contain a WITH clause and have the box checked AR-1150 indicating that the statement is a DB script or function call that returns a recordset. After upgrading to Argos 4.3, checkbox label text wraps to the next line and Dashboards AR-2625 appears truncated when viewed at different DPI settings. Dashboards List box values in the Web Viewer display as blank when they have a zero value. AR-2583 When running a report in the Web Viewer, the Report Path system variable does not Dashboards AR-2603 contain any information when displayed on the dashboard. In the Web Viewer, the tab order of elements on a dashboard does not behave Dashboards AR-2474 correctly when using nested controls such as panels that contain other elements. In the Web Viewer, hover text does not appear for checkboxes, date edit boxes, Dashboards AR-2491 memo fields, and multicolumn list boxes. When running an extract report that uses footers, the last record's footer is Extract reports AR-1744 incorrect and contains information from the previous record. Extract reports fail when using an expression such as 'if(y = 0, "Error", x / y)' even Extract reports AR-2452 though the if condition should have prevented any division by zero. www.evisions.com Argos 4.4 Release Guide Page 12 of 17 Last Updated 1/21/2015
Area Description Issue number Exporting the object contents of a DataBlock that has a query joining two tables Import/Export AR-2762 that use the same alias results in an access violation. The Web Viewer Version in the About box and tooltip text for filtered/invisible Localization dimensions and measures in OLAP cubes do not display correctly in languages AR-2777 other than English. Some user interface and error message text in the Web Viewer does not appear in Localization AR-2706 Arabic when the Arabic language is selected. If you change the language setting in the Web Viewer while looking at a Localization dashboard, when the breadcrumb trail reloads it no longer includes the name of AR-2499 the DataBlock. Arabic translations for menu items in the Web Viewer display text in the wrong Localization AR-2516 direction when the text contains mixed English and Arabic terms. In the language selection menu, the option for Arabic actually says "English" in Localization AR-2874 Arabic. Attempting to export an OLAP cube that contains no columns or dimensions to OLAP AR-2280 Excel results in an access violation. Dashboards with OLAP cubes that have a child control throw error "Undefined is OLAP AR-2657 not a function" when run in the Web Viewer. Attempting to download an OLAP chart from the Web Viewer using a browser that OLAP AR-2646 does not support this feature results in an unhelpful error message. In the Web Viewer, OLAP cube measures with long display names overlap the OLAP AR-2538 measure to its right when they should be truncated. The error "Cannot read property "Cell" of undefined" appears in the Web Viewer OLAP AR-2722 when clicking on an OLAP cube measure that was previously disabled. The axis values shown for OLAP charts in the Web Viewer do not use commas to OLAP AR-2594 improve the readability of large numbers. In Argos 4.3.x, expanding an OLAP cube that resides within a panel fills the panel OLAP AR-2588 rather than the browser screen. OLAP Expanding an OLAP group that contains filtered items results in an error. AR-2715 OLAP cubes in the Web Viewer do not display a warning message when no OLAP AR-2679 dimensions are active. When a database query that populates a multi-column list box fails to execute due Queries to changes made to the tables or functions used in the query while the DataBlock AR-2814 is open, the list box no longer populates on subsequent queries. In Argos 4.3.2, testing an unvalidated expression in a CSV or extract report returns a Queries AR-2745 null result. When loading a saved setting in the Web Viewer, the name of the saved setting Saved settings AR-2582 does not display in the dropdown. After upgrading to Argos 4.3.2, DataBlock Designers who do not have Modify Children permission on a DataBlock receive an "Insufficient Permissions" error when Security AR-2684 attempting to edit a report underneath that DataBlock that they have been granted explicit Modify permission on. After upgrading to Argos 4.3.2, API reports fail due to insufficient permissions when Security the user running the report does not have execute permission on the DataBlock AR-2655 associated with the report. In Argos 4.3, ArgosRepRun.exe sometimes hangs and remains in the task manager Stability AR-2593 on the MAPS server. The error, "Unable to acquire a lock to use the Argos configuration database Stability AR-2366 (TOlapFunctionHandlers)" sometimes occurs when attempting to save a DataBlock www.evisions.com Argos 4.4 Release Guide Page 13 of 17 Last Updated 1/21/2015
Area Description Issue number when the database is locked by other users executing long-running OLAP cubes queries in the Web Viewer. When using the $Report.path system variable in the body of the email for a System variables AR-2493 scheduled report, the variable does not include the full path of the report. When downloading a report from the Web Viewer on an iPad using Safari, the Tablets AR-2738 report does not download when popup blocking is enabled. When editing the visual design of a DataBlock or banded report dataset after User interface upgrading to version 4.3.2, the copy/paste union buttons sometimes disappear AR-2601 from the interface. When editing a SQL statement in the Choice Entry dialog, selecting an ADO User interface connection with a long name in the connection override causes the text to overlap AR-2526 the "Statement is a DB script/function call that returns a recordset" checkbox. In the Argos 4.3.x Web Viewer, the report icons do not show next to the name of User interface AR-2576 the report in the report selection dropdown. When running the Web Viewer on an iPad, clicking off of a text field and onto Web Viewer another object does not update any objects dependent on the value entered in the AR-2696 text field. In Argos 4.3, the multiple-entry property for memo boxes and edit boxes does not Web Viewer AR-2713 work in the Web Viewer. Shapes with the fill style set to "clear" appear solid in the Web Viewer in version Web Viewer AR-2704 4.3.2. Null values in list boxes display as "null" instead of blank in the Web Viewer in Web Viewer AR-2703 version 4.3.2. When using Firefox, DataBlocks and reports with long names wrap and overlap the Web Viewer AR-2692 report Run button instead of truncating. List boxes in the Web Viewer display the first field in the query's SELECT statement Web Viewer AR-2627 regardless of the field specified in Argos. When running a report in the Web Viewer using FireFox, if the report takes longer Web Viewer AR-2644 than 30 seconds to run the page refreshes without downloading the report. Dashboard labels that are stretched vertically and aligned to bottom clip the text in Web Viewer AR-2708 the Web Viewer. Existing charts with certain label settings occasionally do not render in the Web Web Viewer AR-2750 Viewer and throw "Error Code: J0: Cannot read property 'Type' of undefined." When using the Safari browser on an iPad running iOS 8, you cannot select the Web Viewer password box with the touchscreen and must navigate to it using the keyboard's AR-2744 "next" button. In Argos 4.2.x, the "Required" property does not work for date edit boxes in the Web Web Viewer AR-1241 Viewer. This issue was corrected in the Argos 4.3.2 release. Refreshing a dashboard in the Web Viewer with a report selected results in error Web Viewer AR-2579 "Cannot read property 'find' of null." List boxes and multi-column list boxes in the Web Viewer do not display Web Viewer AR-2581 underlined text. List boxes and multi-column list boxes do not contain any data in the Web Viewer Web Viewer AR-1925 when their dataset is populated by a stored procedure in SQL Server. Some images on a dashboard render as blue squares in the Web Viewer when Web Viewer AR-2767 viewed in Safari. After opening and then closing a DataBlock that contains a chart on a non-visible Web Viewer AR-2900 tab, iPad users can no longer navigate using the Explorer Tree. www.evisions.com Argos 4.4 Release Guide Page 14 of 17 Last Updated 1/21/2015
MAPS Enhancements Area Description Issue number Added an entry to the Diagnostics page indicating whether MAPS is using the CDN Diagnostics or the local version of the eLauncher and Argos Web Viewer, and what the CDN URL MAPS-863 is. When renaming an email server in MAPS, any Argos schedules using that email Email server will now automatically update to use the new name. Added a new table to MAPS-345 the Argos database called XRef_EmailServer to facilitate this change. Added support for PROT P encryption (private data channel encryption) when FTP MAPS-842 sending files via FTPS. When an error occurs while executing a very large SQL statement, MAPS now Log files truncates the SQL included in the error message in the log file to 10k characters to MAPS-826 reduce the size of the logs and increase readability. Logging in to the MAPS application clients should be slightly faster now, providing Performance MAPS-802 performance gains in environments with large numbers of users. When MAPS is set to periodically check for updates, instead of checking every six hours it now checks for updates three hours after the service starts, and every six Product Updater hours after that. The server can no longer check for updates during backups or MAPS-837 shut-down, which would occasionally cause errors in the logs or prevent the service from restarting. Added a field to the HTTP File Server screen that specifies the web address for Web Server MAPS-857 hosted content. Added the ability to sort the Users screen on any field. Right-click in the column Users header to see additional field options (Notes, Start Date, Stop Date, CAS Id, Created MAPS-827 By, Created Date, Modified By, and Modified Date). Added slide-in save/undo buttons to several screens in the Configuration tool to User interface MAPS-362 prevent MAPS administrators from making unintended changes. Removed the optional widgets from the eLauncher in order to streamline the page eLauncher and focus on providing software content. Also removed corresponding widget MAPS-855 settings from the Configuration tool. Removed the ability to link a MAPS account with an Evisions HelpDesk account via eLauncher MAPS-854 the eLauncher, since this was only used by the widgets that have been removed. eLauncher Added the eLauncher version number to the page footer. MAPS-856 The MAPS eLauncher is now hosted on Evisions' servers. This Content Delivery Network (CDN) allows us to deploy updates to the launch page without requiring eLauncher an update to MAPS. MAPS contains local copies of the files to ensure continuous MAPS-829 access in the event of a network outage. MAPS administrators can also specify whether MAPS should use the CDN or the local version. www.evisions.com Argos 4.4 Release Guide Page 15 of 17 Last Updated 1/21/2015
Resolved Issues Area Description Issue number Copying an ADO connection that has one or more queuing rules results in the error ADO connections MAPS-770 "XML node 'Start' is missing". When logging in as an LDAP user who is part of an LDAP group in MAPS but not added as an individual LDAP user, MAPS creates multiple resource users if the user logs in by typing their username with different capitalization than they used Authentication MAPS-689 previously. This can cause problems with scheduled Argos reports if the user changes their password, because the changes do not propagate to the duplicate usernames, which may be used to run the reports. Removed minimum length checks for passwords when logging in to the eLauncher and Web Viewer, since there is no way to update the password from the login screen. Password requirements are enforced when changing the password, making Authentication MAPS-532 the login check unnecessary. This resolves an issue where users whose passwords do not meet MAPS requirements are unable to either log in or to change their passwords. The account administration area of IntelleCheck displays printers that have not Permissions MAPS-733 been authorized for use with IntelleCheck in MAPS. MAPS sometimes does not restart after the nightly backup, with the error " Stability MAPS-147 (ETimeOut) Timeout waiting for write lock" appearing in the logs. Fixed an issue with multithreading that may have caused MAPS or the MAPS Stability MAPS-846 applications to crash. When under heavy load, MAPS may terminate abnormally due to synchronization Stability MAPS-847 issues when accessing the auditing database. In MAPS 4.3 and higher, applications will not launch when using Internet Explorer eLauncher MAPS-811 version 8. www.evisions.com Argos 4.4 Release Guide Page 16 of 17 Last Updated 1/21/2015
Getting Help For information on using the software, please refer to the in-product Help, which contains detailed information on all aspects of the product. If you are having problems with the installation or configuration, you can search our knowledge base of common issues and their resolutions at http://helpdesk.evisions.com. If you are unable to find the solution, submit a HelpDesk request with a detailed explanation of the problem you are experiencing. Please do not hesitate to contact the Evisions HelpDesk if any questions or problems arise. We are here to help you and want to ensure your success. If you find that areas of this documentation could benefit from additional detail or clarification, please let us know. We are constantly trying to improve the installation process to make it as easy as possible. www.evisions.com Argos 4.4 Release Guide Page 17 of 17 Last Updated 1/21/2015
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