All dressed up - BedTimesNOVEMBER 2009 - Mattress fabrics play many roles
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BedTimes THE BUSINESS JOURNAL FOR THE SLEEP PRODUCTS INDUSTRY NOVEMBER 2009 All dressed up Mattress fabrics play many roles Your guide to the ISPA Industry Conference & Exhibition Fall Vegas market is all about value Leadership Lessons: How to build trust
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InSide NOV 2009 Features 14 Ticking trends The textiles used to upholster mattresses and foundations help to improve the comfort and performance of today’s bed sets and attract the consumer’s eye in the store. BedTimes looks at trends in this important category. 25 Value-driven market Mattress manufacturers were eager to tout their value products during the fall Las Vegas Market, showing off beds with lower price points but still loaded with features. BedTimes also found foam innovations, a continued emphasis on “green” bedding and steady growth in accessories such as pillows and mattress pads. Departments 7 Leadership Lessons 5 Editor’s Note People won’t follow leaders they don’t trust. Leadership guru Larry Wilson says trusting yourself is an important 33 Industry News step in building the trust of others. 74 Newsmakers 9 Company Profile Natura World, a manufacturer of 76 Calendar organic and natural bedding based in Canada, is in the midst of an aggressive expansion that includes 77 ISPA News acquisitions, new production facilities and a broad social media marketing 78 Advertisers Index campaign. 79 Classifieds 47 ISPA Industry Conference BedTimes gives you a complete guide to the annual event, held this year 80 The Last Word Nov. 4-6 in Bonita Springs, Fla. You’ll find schedules, information about exhibitors and sponsors, plus insights from conference speakers about con- sumer trends, social media marketing, going “green” and creating an exciting retail experience. www.sleepproducts.org/bedtimes BedTimes | November 2009 | 3
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EDITOR IN CHIEF Julie A. Palm Editor’sNote Will you have the next 336-727-1889 jpalm@sleepproducts.org big idea in bedding? SENIOR WRITER Barbara Nelles 336-856-8973 I bnelles@sleepproducts.org nnovation—big idea innovation— from whom they can learn.” CONTRIBUTORS can transform your company. It What do those traits have in com- Patricia Frank can create an entirely new product mon? They all stem from inquisitiveness. Lin Grensing-Pophal category, open markets, increase your “I spent 20 years studying great Dorothy Whitcomb profits or take you from a niche player global leaders and that was the big Larry Wilson to a well-known brand name. common denominator. It’s the same That’s serious business. But two re- kind of inquisitiveness you see in small ART DIRECTOR searchers say that innovation starts with children,” Gregersen says. Stephanie Belcher a free-flowing, almost childlike mind. ”If you look at 4-year-olds, they are 336-201-7475 In a recent post on the Har- constantly asking questions and wonder- stephanie@jimmydog.com vard Business Review blog ing how things work. But by the time (http://blogs.harvardbusiness.org), they are 6 ½ years old, they stop asking Vice President of Sales Editor Bronwyn Fryer hosted a ques- questions because they quickly learn that Kerri Bellias tion-and-answer session with Jeff Dyer, teachers value the right answers more 336-945-0265 the Horace Beesley Professor of Strategy than provocative questions. High school kbellias@sleepproducts.org at the Marriott School at Brigham students rarely show inquisitiveness,” Young University, and Hal Gregersen, Gregersen says. “And by the time they’re Ad Production & affiliate professor of leadership at the grown up and are in corporate settings, CIRCULATION manager global Insead business school. they have already had the curiosity Debbie Robbins Dyer and Gregersen conducted a drummed out of them. Eighty percent of 336-342-4217 six-year study of “innovators’ DNA,” executives spend less than 20% of their drobbins@sleepproducts.org surveying 3,000 executives and follow- time on discovering new ideas.” COPY EDITOR ing up with 500 individual interviews. You probably have innovators in Margaret Talley-Seijn They explore the topic further in an your company and they may not be who article in the upcoming December issue you think. Dyer says there are many of the Harvard Business Review. “discovery-driven” people who are re- BedTimes deadlines Dyer tells HBR that they have dis- luctant to ask questions, try experiments Editorial deadlines for the Industry covered five key skills that distinguish or brainstorm ideas because they worry News and Newsmakers sections innovators from other executives or about looking dumb or don’t believe of the January issue of BedTimes are managers: “The first skill is what we call their company values such initiative. Monday, Dec. 1. ‘associating.’ It’s a cognitive skill that To unleash innovative ideas, it might allows creative people to make connec- be time to encourage people in your Volume 137 Number 11 tions across seemingly unrelated ques- company to discover their inner child. BT BedTimes (ISSN 0893-5556) is published monthly by the International Sleep Products tions, problems or ideas. The second Association. Periodicals postage paid at skill is questioning—an ability to ask Alexandria, Va., and additional mailing offices. Editorial and advertising offices ‘what if,’ ‘why’ and ‘why not’ questions 126 Parkview Lane, Reidsville, NC 27320 that challenge the status quo and open Phone 703-683-8371; Fax 703-683-4503 up the bigger picture. The third is the Administrative and ISPA offices 501 Wythe St., Alexandria, Va. 22314-1917 ability to closely observe details, particu- Phone 703-683-8371; Fax 703-683-4503 larly the details of people’s behavior. An- Postmaster Send address changes to other skill is the ability to experiment— BedTimes, 501 Wythe St., Alexandria, Va. 22314-1917 the people we studied are always trying Contents © 2009 by the on new experiences and exploring new International Sleep Products worlds. And finally, they are really good Association. Reprint permission obtainable through BedTimes. at networking with smart people who have little in common with them, but Julie A. Palm www.sleepproducts.org/bedtimes BedTimes | November 2009 | 5
LeadershipLessons Being a leader means building trust It also requires developing a thick skin By Larry Wilson H ow many times have you awakened in a cold sweat wor- rying about a question that you wanted—or maybe didn’t want— answered? Here’s one that has kept me up on more than one occasion: “Am I really a good leader? Do people want to follow me or are they just pretend- ing to follow because they think they ➤ They need to trust your inten- significant ways any leader can earn have to?” tion Do you really have their best trust from others, if—and it’s a big Here’s the thing: Leading isn’t for interests at heart? Do you really if—you’re also willing to ask your the thin skinned. Just the opposite: care? followers to provide their honest It requires the thick skin we all have, ➤ They need to trust your compe- feedback about you. yet might not have discovered. When tence Are you able or skillful enough If you’re in a cold sweat just you’re really leading, you’ll constantly to do the tasks you’re responsible for thinking about asking your follow- discover your thick skin while learning doing? Are you up for the job? ers such questions, it’s time to check more about yourself. ➤ They need to trust your pro- your skin’s thickness. We have to learn to trust ourselves priety Do you behave in ways that Pinch yourself. You do have the before we can expect others to trust us. people expect you to behave in any right stuff and deserve the title of It’s only when others believe and trust given situation? Do you portray the leader because you’re willing to us that they will follow us. Earning values, decency and morality they change and grow. Believe that you trust is the starting point for any leader expect from any leader? do have the thick skin necessary to who expects others to be ready, willing It’s here where you need that do the job, because you do. You can and able to follow him. What is trust? thick skin. Are you tough enough to withstand the growing pains and There are numerous ways to define answer these questions truthfully? you can withstand the heat because trust. I think of trust as the glue that Can you look into a mirror and you are a leader. Believe in yourself keeps relationships connected or, in the objectively evaluate your leader- and others will follow. BT absence of trust, disconnected. Lead- ship performance on a 1-to-10 scale ers can’t afford to have disconnected against these criteria? And, if you Larry Wilson is a relationships. can, are you tough enough to share pioneer in change What is it about you that others your evaluations with the people management, lead- have to trust before they want to follow you hope will follow you? ership development you? When I was chief executive officer This means using your thick skin and strategic think- of Wilson Learning Corp., we had a to share with them your thin skin— ing. He has founded group of Ph.D.s who were focused on the mistakes, failures and behaviors the Wilson Learning Corp., Pecos River studying trust. you know are holding you back from Learning and The Wilson Collabora- They determined that the word being the leader they want you to be. tive. Wilson works with companies to “trust” is too broad to be properly de- This last toughness test—objec- help them “create the organization that, fined as only one concept. They came tively sharing evaluations of your if it existed, would put them out of busi- up with three separate beliefs people leadership—is called self-disclosure. ness.” His clients include major mattress need to have about you before they’re Self-disclosure is powerful. Being manufacturers and retailers. He can be ready to follow you: willing to open up is one of the most reached at larry.wilson@mac.com. www.sleepproducts.org/bedtimes BedTimes | November 2009 | 7
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CompanyProfile Natura World sets itself on path for growth Acquisition of gel company, U.S. expansion are part of plan By Dorothy Whitcomb N atural and organic bedding manufacturer Natura World is using acquisitions, innova- tive marketing tools and expanded production and distribution as part of a strategic push to take command of the “green” specialty bedding market it helped to pioneer. The 15-year-old, privately held company says that it has had annual double-digit growth since its found- ing and reports that sales of Natura products increased 40% in 2008. This year’s sales are on track to meet or sur- pass that number, says Ralph Ross- deutscher, president (Above) Heading south Natura World’s and co-founder production is based in Cambridge, Ontario. of the Cambridge, The company is planning to open an Ontario-based additional facility in the United States. company. “Now is the (Left) Corporate culture The company’s new headquarters includes a lounge to promote perfect time to grow informal interaction among employees. because you’re able to get good people and bankers (in Canada) are very sup- buying groups, which provide access Natura recently acquired the portive,” he says. to mom-and-pop stores and less rights to manufacture and license gel urban markets. In the United States, mattresses from NexGel, a Salt Lake Expansion plans products are sold primarily through City manufacturer, and will do so Rapid growth prompted the com- sleep shops and furniture stores. under the name Gel Solutions in the pany to more than triple its manu- “Forty percent of current annual United States and Gelatex Solutions in facturing space last year. In March sales come from within Canada,” Canada. 2008, all production moved from Klein says. “The Canadian business The purchase, and a recently signed a 42,000-square-foot factory into a is up significantly, but shrinking licensing agreement with The Sharper new 141,000-square-foot facility. The overall because business in the U.S. Image, has accelerated the search for move makes Natura “the largest mat- (now 60% of total sales) is growing so a U.S. facility, says Scott Miller, senior tress and bedding manufacturer in rapidly.” vice president of U.S. sales. Canada,” says Larry Klein, senior vice Rapid U.S. growth propelled Natura also is developing an inter- president. Natura’s recent decision to open a national distribution network. Michael Natura sells its products, which manufacturing facility in the United Pino, international director of sales, include foam and latex mattresses, as States. The company has not settled has been working for more than a year well as a wide array of sleep acces- on a site, but Rossdeutscher wants it to increase Natura’s global presence. sories, throughout Canada and the to be located “as far from Toronto as Prior to his arrival, the company sold United States. Distribution channels possible.” Sites in the Southeast and product through one retailer in Kuwait. in Canada include large retailers and Southwest are being considered. The company now has distribution www.sleepproducts.org/bedtimes BedTimes | November 2009 | 9
CompanyProfile in several Caribbean countries and will says. “The second time it’s seen as open a Natura-branded store in Kuwait ‘The corporate culture pretty silly. We want to make sure that City in December. Because the organic all mistakes stop at the door. We build market as a whole is less developed is very important customer loyalty by getting the prod- outside North America and Europe, the uct out correctly and on time.” company is targeting countries such as to us. We want to Employee loyalty is built by creat- Australia and Morocco. ing an atmosphere that encourages be a friendly, nice individual contributions but also ‘Green’ guidelines camaraderie. A staff lounge, com- Natura has been a leader in industry company to work plete with a billiards table, promotes efforts to quantify and define terms relaxed interaction. Flowers are sent such as “natural,” “green” and “or- with and you have to to the homes of new hires to show ganic,” and Rossdeutscher has been families that the company thinks involved in the Specialty Sleep As- start that at they’re important, too. After five years sociation’s recent effort to define such of service, employees are sent on an words. home with everyone all-expenses paid tropical vacation. “Consumers should be able to “The corporate culture is very compare products easily,” he says. “Ev- getting along.’ important to us,” Rossdeutscher ery company, big or small, needs to be says. “We want to be a friendly, nice measured against the same criteria.” accessories, including comforters and company to work with and you have Natura has taken its own steps to duvets, bed linens, pillows, aromather- to start that at home with everyone define what it means by natural and apy sprays and pet beds. getting along.” organic. The company now measures Some of Natura’s most interesting Innovative informality extends “the natural content of every mattress and profitable innovations have come to the company’s current market- by weight” and posts the data on its in the accessory arena. The company ing efforts. Natura has been making Web site and point-of-purchase mate- recently modified encapsulation extensive use of social media, includ- rials, Rossdeutscher says. technology used in Japan to incorpo- ing Twitter, Facebook and “mom Natura mattresses and sleep acces- rate anti-cellulite cream into women’s bloggers”—mothers who host online sories are now categorized into five stockings so that it could be used to support and information communi- groups: the Organic, Natural, Ultra- put aloe extract into pillow covers. ties. The innovations are the work of Green and Green collections. The Accessories can help close the gap Julia Rosien, a communications direc- company’s memory foams are in a in sales as consumers economize on tor who was hired for her social media collection called Mixed Greens. mattress purchases. expertise. Miller says the new NexGel prod- “If retailers can convince custom- “When I first came to the company, ucts fit well with the Natura brand ers that the pillows they’re carrying we were buying ads on Google and because they use “70% food-grade around to test the beds are an impor- about half of the traffic to our Web mineral oil, BioH foam and natural tant part (of a good night’s sleep), they site came from those ads. I canceled ingredients.” can get back up to the ticket price they the ads and now we can directly “It also brings leadership in an need to stay in business,” Klein says. correlate 60% of the traffic to social emerging category of specialty sleep media. That’s up from zero and we’re products by providing superior pres- ‘Innovative informality’ not paying for it,” Rosien says. sure relief, comfort and support,” Innovation and seeing sleep as a mul- Rossdeutscher acknowledges Miller adds. tidimensional activity are important that the four-employee start-up parts of the Natura corporate culture. he founded with his father, Harry Accessories aren’t add-ons Weekly team meetings, which include Rossdeutscher, in 1994 has come a Sales of sleep accessories such as employees from all parts of the long way. sheets and sound machines represent business, focus on product develop- But if the company’s size and scope about 45% of Natura’s annual sales. ment. Another morning each week is has changed, its goals and values have “From the beginning of our com- devoted to reviewing “Don’t Screw up not, he insists. pany, we always thought everything Again” reports. These reports chroni- Rossdeutscher says: “I’ve always should work together and sold each cle errors of every sort made through- wanted to be in the forefront of tech- mattress with a duvet and a pil- out the company. nology and be the first on the block to low,” Rossdeutscher says. Today the “If someone makes a mistake, it’s have the newest and best products on company offers close to 700 SKUs of totally forgiven the first time,” Klein the market.” BT 10 | BedTimes | November 2009 www.sleepproducts.org/bedtimes
Dress up Mattress fabrics take on many roles (Shown on this spread) Plush panels Maxime Knitting is producing thicker, heavier fabrics, including SuperStretch (left) and bamboo (right). 14 | BedTimes | November 2009 www.sleepproducts.org/bedtimes
By Barbara Nelles W hether you call them “mattress fabrics” or just Lorne Romoff, vice president of sales for Montreal-based plain “ticking,” the textiles used to upholster Maxime Knitting. “We are knitting thicker, heavier fabrics in mattresses and foundations are a vital part of the silvers, baby blues and other soft tones. The bedding floor is marketing—and the comfort and performance— much more colorful and visual than in the U.S.” of today’s bed sets. “On my very first trip to Scandinavia, they looked at my In the home, ticking will be covered with bed linens, but it’s samples and said, ‘Too much color!’ ” says Nebi Dogan, area what attracts the consumer’s eye at retail. sales coordinator for Boyteks, which is based in Kayseri, Turkey. Fabrics chosen for each mattress model tell a story on the “Then I traveled to Morocco, bringing my most colorful fab- sales floor, suppliers say. They provide visual cues to a bed’s rics, and they said, ‘Where’s the color?’ ” price point in relation to other models in a collection. Ticking “Blues and greens, including turquoise, are very big in also can tell a story of luxury or “naturalness” or, increasingly, Turkey right now. Europe remains more soft gray and modern. functional benefits such as aromatherapy and temperature In North Africa, dark red and blue jacquards with gold patterns regulation. In many markets, damask mattress fabric has ceded are popular on mattresses that are placed right on the floor in the floor to circular knits. And with knits, it’s easy to stitch in living rooms for sleeping and as furniture. In South Africa, the words like “cashmere,” “organic cotton” or “natural,” allowing taste is very similar to the U.S., in Greece they like ecru cottons the bed to speak directly to consumers. and in Sweden, blues,” Dogan says. While innerspring beds remain mostly white, consumers “Nontraditional” is how many describe current design who purchase nontraditional bedding like latex and visco-elas- motifs. tic want it to look different, says Adam Lava, vice president of sales for A. Lava & Son, a cover, quilt and mattress kit supplier based in Chicago. ‘Consumers want to look “We’ve moved away from that ‘block of yellow cheese look,’ ” Lava says. “Consumers want to look at their expensive new at their expensive new mattress and see beauty. These beds look more like upholstered furniture.” “I had an executive in the perfume industry once tell me mattress and see beauty. that the box is the most important thing about selling perfume. And that one damaged box in a display ruins everything— These beds look more like you’ll sell nothing. I think it’s the same with mattresses, to some extent. As much care needs to be taken with the outside of the upholstered furniture.’ bed as with the inside,” says Camilla Franklin, vice president of global sourcing and design for Blumenthal Print Works, which “Traditional motifs, such as medallions and scrolls, have is based in New Orleans. gotten cleaner, more minimalistic and stylized. Large-scale patterns—we call them ‘jumbos’—are popular in Central and Colorways & design trends South America and are starting to appear in the U.S.,” Pappas In the United States, most midpriced innerspring bedding is says. still very much enrobed in white. But on higher end inner- The oversized motifs have been around for a while, says springs, “green” beds and specialty sleep models, you’ll find Marian Stephenson, design director at Innofa USA in Eden, more color and design seeping into panels, borders and trim. N.C. “First it was medallions and now it’s everything—flowers, “Black worked and now shades of charcoal and silver are leaves, etc. In home furnishings we are seeing modern paisleys very popular. We are seeing little pops of color in chocolates and ethnic geometrics with sort of African inspiration. It’s and berry-type colors,” says Steve Bond, vice president of interesting to watch how and when these interior fabrics reach design and innovation at Culp Inc., which has headquarters tickings.” in High Point, N.C., “And dusty, silvery shades of aubergine, “We are selling smaller, more delicate prints with nature lavender and lilac are up and coming.” motifs—vines, leaves and smaller flowers, as well as a lot of “Bordeaux and turquoise are the trend colors in fashion this geometrics—in earth tones, greens, roses, silvers and golds,” season,” says Apollonija Spela Honigsman, research and devel- says Wade Wallace, vice president of sales for Tietex, a woven opment manager for Bodet & Horst in Elterlein, Germany. and nonwoven textile supplier based in Spartanburg, S.C. Color schemes of eco-friendly beds tend to be aqua blue/ Honigsman sees a growing “globalization of tastes over the green and soft sage or moss accent colors, Franklin says. last 10 years.” “Metal tones, such as bronze, stainless steel and a pewtery “It’s quite amazing,” she says. “We are basically all connect- look that is almost violet, are combining well with soft back- ed—in Asia, Australia, Europe, the U.S. As we all tap into the ground colors and greens are getting bluer,” says Lynn Pappas, same resources, the trends are becoming very similar with just product portfolio manager for Bekaert Textiles USA, which has slight modifications. Something we develop in Europe will be headquarters in Winston-Salem, N.C. very trendy in Asia, too, though maybe they will want a differ- “Here in Canada we’re getting into new colorways,” says ent color.” www.sleepproducts.org/bedtimes BedTimes | November 2009 | 15
Advancing technologies Given the slow global economy, it’s not surprising that one current trend in mattress fabrics is affordability. Suppliers say mattress makers are buying more 100% polyester fabrics because of cost concerns. But that doesn’t mean mattress manufacturers are looking only for less expensive tickings. For higher end beds, they are seeking luxury fabrics containing expensive yarns, such as silk and cashmere or trademarked, functional yarns like Outlast, Cool- Max and Celliant. Large-scale design This simple, oversized pattern is shown in a zippered cover from Bodet & Horst. There’s also a growing market for eco-friendly fabrics made with cellu- losic fibers such as cotton, linen, rayon, reduce the amount of FR fiber needed. Tencel and bamboo viscose, as well as Supreme Quilting, a supplier of cov- fabrics made from polyester yarns spun ers, quilts and kits, offers an FR solution from recycled plastic bottles. in a zippered cover designed to help “The entire cellulosic category is small and midsized mattress producers increasing because of the comfort factor hold down FR costs, says Steve Holder, and people wanting to get away from vice president of sales and product de- petroleum products,” says Laura Allred, velopment for the Etobicoke, Ontario- the design director of Continental Tick- based company. ing in Alamance, N.C. Zippered covers—very popular In August, Tietex introduced Pure in Europe—are gaining popularity Earth, a collection of 100% unbleached in North America, especially among natural cotton woven fabrics printed Internet sellers of foam and latex beds, with vegetable and mineral dyes for the Holder says. mattress borders and top panel. “If there is a problem with the “When it comes to yarns, it seems bed’s comfort, the customer can there is something new each week,” literally adjust the bed themselves,” says Eric Delaby, vice president of sales he says. “The manufacturer can ship and marketing for Deslee Textiles USA, a new layer of latex and the customer based in Inman, S.C. “We’ve used hemp, can insert it into the bed—preventing Saving a step Culp Inc.’s textural QuiltFree kapok, linen, bamboo—all these natural full product returns.” fabric requires no quilting. yarns—but now there is ‘milk’ and crab Spacer fabrics are not new, but have shell, too.” become very trendy on foam beds Introduced in Europe earlier this year, Bekaert recently launched Purotex in the United States, says Brandon Wells, vice president of sales and marketing for Bekaert Textiles USA. The fabric is imbedded with microencapsulated pro- biotics to fight odors and allergens. Some fabrics help manufacturers simplify processes or solve problems. Bekaert offers a Crypton finish—a technology that provides a waterproof barrier and stain protection. Culp introduced a border fabric quilted to FR material this year, says Mike Cottonaro, senior vice president of sales and marketing. The company Soothing tones Blumenthal Print Works is among the suppliers incorporating spalike tones into also sells a ticking with an “FR adhesive tickings. backing” that allows manufacturers to 16 | BedTimes | November 2009 www.sleepproducts.org/bedtimes
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Natural fibers Deslee Textiles USA sources organic cotton for its Ecofair fabric. Major metals Bekaert Textiles USA is using stainless steels, pewters and bronzes that blend well with soft background colors, says Lynn Pappas, product portfolio manager. be found on beds with suggested retail prices as low as $399 in queen. Once considered difficult to handle and quilt, the industry has figured out how to work with knits, suppliers say, and knits’ share of the market contin- ues to grow. “On specialty bedding, where you want more movement and flexibil- New hues Innofa USA is including violet hues in new collections with large-scale motifs. ity, knits work especially well over microcoils, air bladders and foams,” Delaby says. because of the promise of a cooler Maxime Knitting just introduced its The overwhelming presence of knits night’s sleep, suppliers say. The three- three-dimensional, quilted-look “blis- is beginning to spark some renewed dimensional fabrics with vertical ter” products. interest in high-end jacquards in both polypropylene fibers come in a range “It’s being really well received and North America and Europe, suppli- of thicknesses and are used on both has super stretch with elastic yarns,” ers say. But gone are the stiff, scratchy borders and top panels. Romoff says. damasks of old. The influence of knits Also designed for use on foam beds Zoned knits are available from com- means that jacquards need a soft hand. are some new knit collections that have panies including Deslee, Innofa and Bo- “The comeback is partly due to the the look and feel of being quilted— det & Horst. These fabrics have areas of vanilla nature of knits,” Cottonaro says, without the need to quilt. greater elasticity in the hip or shoulder “With jacquards, we can be so much Culp’s QuiltFree, introduced a year regions and work especially well with more decorative and ornate and the ago, is a woven border fabric with a sim- zoned foam cores, suppliers say. hand is comparable to knits.” ulated quilted design. For the top panel, “With wovens, you can achieve a sep- Culp offers Cumulus, a heavyweight, Knits versus wovens aration of feel from bed to bed—we’re quilted-look knit that also requires no Mattresses at promotional and lower getting back to that. You can soften or quilting. price points often are covered with in- firm it and change the hand, whereas At Innofa USA, the two most popu- expensive printed fabrics, such as warp knits tend to all have the same cushiony lar fabrics are a high-end 100% organic knits and nonwoven stitchbonds or with feel when you lie down,” Bond says. cotton group, and a textured, heavier polyester and polypropylene-blend jac- “It’s human nature to want some- group that requires no quilting. quards. But knits, too, are finding their thing different,” Allred says. “That’s “Some of these are so thick they look way onto lower priced goods, suppliers why we’re beginning to go back to Old like a pillow and they work especially say. Previously the province of the $999- World damasks.” well with foam beds,” Stephenson says. and-up queen set, knit covers now can To confuse things further, several 18 | BedTimes | November 2009 www.sleepproducts.org/bedtimes
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major suppliers have introduced high- end jacquards that use elastic yarns and have some of the stretch and look of knits. Conversely, there are knitted fabrics with the look of wovens. “In the last year or two, we have responded to customer requests by creating knits that have a woven look. Some have stretch—perhaps more in one direction than another—and some are very stable with almost no elastic- ity so they cut easily and can be used in borders,” Honigsman says. Bold patterns Nebi Dogan, area sales coordinator for Boyteks, says dark red and blue jacquards In the United States, Africa and Asia, with gold patterns are popular in North Africa. traditional wovens remain on the mar- ket because of their affordability and Inside designers’ creative process Dogan says he doesn’t expect that to change anytime soon. But knits win the Textile designers say they find inspiration everywhere they go and most have a camera popularity contest in most other parts in hand to record what they’re seeing. Some textile suppliers also purchase of the world. artwork from design studios that their own team then interprets for mattress fabrics. Collaborating with customers “I do lots of retail research in all areas—from fashion to even thrift stores,” Ticking suppliers are fond of using the says Camilla Franklin, vice president of global sourcing and design at Blumen- gift-wrap analogy when they talk about thal Print Works in New Orleans. “I constantly take snaps, assembling them in their products. But they are quick to all different ways. It’s great fun.” say that ticking does more than adorn “I find inspiration in nature, fashion, architecture, at trade shows, while a bed and draw the eye. A line that has shopping. And there are so many trend services, plus, of course, there is the been well-merchandised with mattress Internet,” says Marian Stephenson, design director at Innofa USA in Eden, N.C. fabrics transmits important visual cues “My favorite online resources are design blogs, especially Design*Sponge to consumers. (www.designspongeonline.com) and decor8 (http://decor8blog.com).” “Our customer may tell us they Depending on the customer, Franklin says the design process can involve a have a six-bed collection starting at little or a lot of give-and-take. $499 and going up to $1,999,” Bond says. “They may say they want a “If they’ve got a big design department—some companies have their own better border starting at $1,299. And interior designers—information and direction flows both ways,” she says. that’s our task—to come up with “Other customers want us to lead them and that’s a service we offer. We create price points and a common theme coordinated stories with borders and panels for them.” so that when the beds are all lined “We observe social trends, too, and marketing trends,” says Lynn Pappas, up together, they are cohesive yet product portfolio manager for Bekaert Textiles USA, which has headquarters you get a visual step-up story.” in Winston-Salem, N.C. “(Trend and marketing guru) Robyn Waters is a good The covers on specialty beds do resource. You listen to the visionaries, read shelter magazines, go to design and more than just look good: “Those trend presentations. The ‘Sherwin-Williams 2010 Color Forecast’ presented at dropped borders and cording visu- Showtime (in High Point, N.C.) was great.” ally represent on the outside what’s When apparel manufacturing moved offshore, Montreal-based Maxime Knit- on the inside,” Lava says. “The sales- ting took its “expertise and knowledge of fashion trends and colors and brought person can point to the cord and it into the bedding business,” says Lorne Romoff, vice president of sales. say, ‘From here up is your super-soft Apollonija Spela Honigsman, research and development manager for Bodet memory foam layer and from the & Horst, based in Elterlein, Germany, says her company’s design team monitors microsuede panel down is your numerous sources, including trend books from MoOD (Meet only Original De- firm-support foam,’ etc.” signs, formerly Decosit Brussels); the Peclers Paris trend agency; the Heimtextil Merchandising a bed line is a fabric show in Frankfurt, Germany; and Dutch design firm Milou Ket. collaborative effort between supplier “Many of my inspirations are in upholstery fabrics. I’m drawing on my and manufacturer. previous experience as an upholstery designer,” says Laura Allred, design direc- “We get the ball rolling, but it’s tor of Continental Ticking, based in Alamance, N.C. “Over time, I focus on very much a give-and-take with our the individual customer’s tastes and markets and develop a rapport with that customers—you have to be nimble and customer so that often, I can intuit and fulfill customer needs before they even agile because it’s all very customized,” verbalize it.” Wells says. “And retailers are much more 20 | BedTimes | November 2009 www.sleepproducts.org/bedtimes
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involved in the process, too.” interpret it.” and do work for small- to medium- “You create visible differences. It’s a The digitization of production size customers. Pattern changes are little bit subjective, but typically the and design has enabled fabric sup- easy,” Allred says. “As long as we simpler patterns are less expensive,” pliers to easily respond to requests have the components, we can put it Stephenson says. “It’s a meeting for customization and make quick on the loom and get product out the of minds between customer and changes. door in three to five days.” designer. They look to us for ideas. “I’ve got a lot of colors in my “We provide a lot more exclusives Sometimes they may have a specific paint box and the fact that the de- than in the past,” Bond says. “What request, but most are designer-driv- signs are all electronically controlled we sell to one customer we rarely en. We listen to what they want and means we can do really short runs offer to another.” BT Debates along ters in High Point, N.C. “Borders are finally getting the respect they deserve—we’re seeing movement toward better borders.” the border Some mattress makers are looking at affordable knits for borders because they want something different, says Marian Stephenson, design director at Innofa USA, based in Eden, N.C. “Knits are a little more difficult to work Typically, ticking suppliers offer manufacturers two grades of with because of the stretch, but a contrasting textured fabric: border and panel. knit on the side will create a better match with a knit top Today, most single-sided bed sets sold in North Amer- panel.” ica have a less expensive jacquard or sometimes a warp “We are in the packaging business and the border knit on the border panels and a pricier knit or damask on needs to be finished perfectly. It’s the final touch,” says the top panel. Eric Delaby, vice president of sales and marketing for Suppliers say the use of less expensive border fabrics Deslee Textiles USA in Inman, S.C. Deslee promotes knit is a cost-saving measure—the result of higher manufac- borders for “an upholstery look.” turing costs associated with FR solutions, rising raw mate- “A tightly constructed chenille, for instance, creates a rials prices and the popularity of circular knits, which are very sturdy no-slip border and a great look,” Delaby says. less stable as border fabric. “Achieving an upholstered look on the border with Many mattress manufacturers use a common bor- stretchy knits has been done but requires revamping your der across entire collections—sometimes across entire manufacturing process,” says Laura Allred, the design brands—which allows them to save even more money by director at Continental Ticking, based in Alamance, N.C. reducing bed bases to just a handful of SKUs. Using some of the new upholstery-style woven tickings is “It’s a smart move from a manufacturing point of a growing trend, she adds. view,” says Ann Weaver, vice president of sales and “The bed as an upholstered item is a trend that started marketing for Lava Textiles USA, with headquarters in in Europe and Asia, but it’s spreading,” Allred says. “Of Gastonia, N.C. “You don’t have to worry about the hand course you cover it with a sheet, but you don’t use dust with border fabrics, so you can spend less and put more ruffles, so the foundation always stays exposed.” money in the top panel of the bed, which is what the For moderately priced bedding, Spartanburg, S.C.- consumer feels.” based Tietex launched its printed Edge Border Collection However, the use of common border fabrics has lent a about a year ago. certain “sameness” to the retail floor, some fabric suppli- “Printed ticking is nothing new but we are seeing a ers say. They see a countertrend brewing. new trend toward printed borders using small, subtle “People are definitely beginning to spend a little more geometrics like herringbone and diamonds or company money on borders and are jazzing them up,” says Lorne logos, words and phrases,” says Wade Wallace, vice Romoff, vice president of sales at Maxime Knitting in president of sales for the woven and nonwoven textile Montreal. supplier. “The prints can be coordinated to complement “There is some rethinking going on about borders the accent colors in the top panel.” because a better border fabric with some color or design “If you walk though a retail store, you will see that is the best way to get the consumer over to your bed on the border is as important as the surface—if anything, it’s the retail floor—it’s the first thing she sees,” says Brandon more important,” says Camilla Franklin, vice president of Wells, vice president of sales and marketing for Bekaert global sourcing and design at Blumenthal Print Works, Textiles USA, based in Winston-Salem, N.C. which has headquarters in New Orleans. “Manufacturers “Your first frame of reference on the bedding floor is need to differentiate among their products, yet I see dif- the border,” says Mike Cottonaro, senior vice president ferent brands with the same borders. The border should of sales and marketing at Culp Inc., which has headquar- be part of your brand.” 22 | BedTimes | November 2009 www.sleepproducts.org/bedtimes
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MarketReport Exhibitors emphasize value pricing in Vegas Foam trends, adjustables and top-of-bed also make news By Barbara Nelles T raffic at the fall Las Vegas Market wasn’t overwhelming and major introductions were few. But bed- ding manufacturers managed to turn retailer heads with a selection of new products that combine deluxe features with value pricing. The “green” story of the winter market took a back seat to special price promotions. But green was not gone—it was much in evidence in natural latex, polyurethane foams with Focused on the top Latex International Advancing adjustables Leggett & Platt’s bio-based content, sustainable wood unveiled Pillows for the Body, a line of luxury Consumer Products Group introduced mattress toppers in latex and the company’s ShipShape, a shippable, easy-to-assemble frames and organic fibers. adjustable base aimed at Internet retailers. temperature-regulating Celsion latex. The overall mood among manufac- turers was one of resolve and cautious mium range and so on down the line. a 20-inch wide, memory foam-quilted optimism. The new Spring Air International lumbar region that “visibly reinforces “We saw it as a very positive sign that made its Las Vegas debut, presenting the patented Spinal Sleep Zone System so many licensees had a good Labor retailers with special market-only pric- and reduces any chance of body impres- Day,” said Ron Passaglia, president and ing on its reformulated flagship brands: sions,” said Stuart Carlitz, president of chief executive officer of mattress licens- Back Supporter and Chattam & Wells. the mattress manufacturer and licensing ing group Restonic. “I foresee jagged im- “We are positioning ourselves as ‘the group, which has headquarters in North provements throughout 2010 and expect value S brand’, ” said Rick Robinson, Brunswick, N.J. to see solid improvement by 2011.” president of the Boston-based licensing Affordable luxury was the message “I believe consumers with means are group. “Without the debt burden of the behind Serta’s rollout of its Trump finally coming out of their shells,” said old company, our individual licensees Home mattress collection. Inspired by Earl Kluft, president of E.S. Kluft & Co., are able to offer retailers fine craftsman- the over-the-top lifestyle of billionaire a high-end bed maker with headquar- ship at incredible values.” developer Donald Trump, the beds offer ters in Rancho Cucamonga, Calif. “They The Back Supporter Value Collec- ultra-premium gilt and damask eye ap- are finally beginning to spend again.” tion with LFK innerspring and foam peal at retail prices from $799 to $1,499. Interestingly, several mattress makers comfort layers has suggested retail prices “There are unique components in announced that—in addition to their of $399 to $599* for a queen set. The every model and the price hits a sweet fall appearance in Las Vegas—they step-up foam-encased Total Balance spot,” said Bob Sherman, president of would be showing at the High Point collection features damask or knit cov- the Hoffman Estates, Ill.-based mattress Market in High Point, N.C., in October. ers. The Four Seasons has a pocket-coil maker. “Consumers we interviewed Some are finding that the Las Vegas spring unit and premium comfort lay- can’t believe these beds are not more Market attracts West Coast, Midwestern ers, including cashmere. expensive.” and international customers, but fewer Spring Air’s ultra-premium Chattam Organic Mattresses Inc., which from the East and Southeast. & Wells line has been repositioned as made its Las Vegas debut in February, “more affordable luxury.” Its suggested introduced the OrganicPedic Sierra Good buys greet market-goers opening retail price point is $1,599 in- bed, an 8-inch thick, two-sided natural Mattress makers put significant empha- stead of its former $2,100. The line tops latex mattress retailing for $1,595 for the sis on building more value into their out at $2,999 instead of $4,999. queen mattress or $1,995 for the set. lineups to help retailers jump-start At Eclipse, Perfection Rest offered “It’s $800 less than any other natural sluggish sales. Suggested retail pricing the look of luxury with an opening on what was once considered ultra- price point of $599 retail for a queen * Unless otherwise noted, all mattress premium bedding was often in the pre- set. Its Zoned Quilt Technology features prices are suggested retail. www.sleepproducts.org/bedtimes BedTimes | November 2009 | 25
MarketReport grew up during the Depression is we’ve always understood the importance of operating debt-free and offering strong value,” said Bob Naboichek, Gold Bond president. “Our two-sided mattresses hit the right price point and consumers get twice as much bedding for their money.” Restonic’s new 7th Heaven Bed— named in honor of Restonic’s seventh Consumers Digest Best Buy award—of- fers “true luxury” at a value price point, At the upper end Sealy added three Heritage ‘Best Buy’ Restonic’s 7th Heaven Bed was Series beds to the Stearns & Foster brand. Passaglia said. The three euro-top beds named in honor of the company’s seventh Mark Delahanty, vice president of Sealy in the collection are foam-encased and Consumers Digest Best Buy award, said brands, shows off one of the beds, which have a microcoil comfort layer. Sug- Ron Passaglia, Restonic president and chief have suggested retail prices from $2,999 to gested retail prices for a queen set are executive officer. The three beds in the $3,999. collection are foam-encased and have a $1,299 and $1,499. microcoil comfort layer. Sealy, which redesigned and repriced latex mattress out there,” said Walt its Stearns & Foster brand in February, bio-based content. Bader, president and chief executive went against the tide of lower priced Simmons put the spotlight on Com- officer of the Yuba City, Calif.-based offerings by introducing three Heritage forPedic Loft, a value-priced extension mattress manufacturer. “We like to say Series beds at upper price points. The of its ComforPedic foam bed, featuring we’re the purest organic mattress in the new beds from the Archdale, N.C.- trademarked NxG Memory Foam. The Milky Way.” based mattress maker feature New four beds are adjustable-base com- Simmons added three new beds with Zealand and Dutch wool, hand-tufting, patible, feature channel quilting and suggested retail prices from $1,599 to woven jacquard ticking and embossed retail for between $1,000 and $2,000. $1,999 to its Beautyrest Exceptionale metal corner guards, at suggested retails A “mobile showroom” with pop-out collection. of $2,999, $3,499 and $3,999 in queen. sides and loft decor was scheduled to set Each bed features “lots of little Overall, there was a noticeable move out from the Las Vegas market to travel deluxe touches, tactile borders, suedes away from ubiquitous knit covers and 10,000 miles and visit 31 cities in the and beautiful color palettes,” said Rolf back toward the classic look of woven United States and Canada, in order to Sannes, brand director for the Atlanta- damask ticking, especially at the upper spread the word about the new mattress based mattress maker. “We also reduced end. And mattress edge treatments were collection. 30% of the weight of our coil-on-coil sporting new variations. Box-tops mor- Also new in foam beds was Dormia’s construction.” phed into “waterfall” tops and “drop- Natural Mattress, a latex core with wool Princeton, N.J.-headquartered licens- top pillow-tops.” E.S. Kluft’s Aireloom and an organic cotton cover. At $1,995 ing group Therapedic International beds sported a new “Streamline” edge for a queen set, its retail price is slightly introduced Innergy 2, a group of six detail—a euro-top without the extra higher than the rest of the brand’s beds. two-sided innerspring beds with retail tape-edge. “You lose sales if you don’t have an price points from $699 to $1,199 queen. Dual-comfort floor models were affordable foam line to step up consum- The company also launched a high- shown in several lines, including Serta’s ers from an innerspring,” said Mike value import program from China, the Trump Home collection, Simmons’ Zippelli, chief executive officer of Jessup, six-bed Comfort Touch by Therapedic. ComforPedic Loft and some E.S. Kluft Md.-based Classic Sleep Products, The hybrid beds feature spacer fabrics, beds. The models allow retailers to which manufactures the Dormia brand. pressure-relieving foams and micropo- display fewer SKUs and make it easier Ecomfort Mattress, an Anatomic cket coils over foam cores. Retail prices for consumers to compare different Global brand, rolled out a next- range from $599 to $1,099. comfort levels, manufacturers said. generation memory foam called Gold Bond, which has headquarters EcoMemoryFoam, with five beds at sug- in Hartford, Conn., added new models Foam beds with a new bounce gested retails of $999 to $1,999 in queen. to its Anniversary Series of two-sided Many mattress makers touted their The new foam is an “extreme open-cell” mattresses, which are covered with next-generation memory foams, said to formula that “does not retain heat,” Belgian damask fabrics. Retail prices in offer improved air flow and faster recov- said David Farley, president and chief queen range from $599 to $999. ery. A good number of manufacturers executive officer of the Corona, Calif.- “One of the benefits of having a also said they are using visco-elastic based mattress maker. Each bed features company founder—my dad—who foams with a portion of eco-friendly, convolutions and “cleaves” to maximize 26 | BedTimes | November 2009 www.sleepproducts.org/bedtimes
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