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Accommodation | restaurants - Tel: 044 501 3135 Cell: 073 335 2380 Prepared for the Minister of Tourism, Honourable Derek Hanekom, and His ...
Accommodation | restaurants

                         Tel: 044 501 3135
                             Cell: 073 335 2380

Prepared for the Minister of Tourism, Honourable Derek Hanekom, and His Worship, the executive mayor, Peter Lobese, and all protocol observed
Accommodation | restaurants - Tel: 044 501 3135 Cell: 073 335 2380 Prepared for the Minister of Tourism, Honourable Derek Hanekom, and His ...
This document deals with Plett
  Tourism’s purpose, the Plett tourism
  economy and the importance of
  Brand Plett, and tables a number of
  opportunities to continue
                                            Plett Tourism
  addressing seasonality and the Review             and strategy
                                            February 2016
  transformation of Plett’s tourism
  economy.
Plett Tourism
                      And it suggests steps
  which could enable this process.
July 2013 – July 2016
Accommodation | restaurants - Tel: 044 501 3135 Cell: 073 335 2380 Prepared for the Minister of Tourism, Honourable Derek Hanekom, and His ...
Purpose + strategy (how we do it)
PURPOSE: Plett is a leisure town, and it must grow in a way that is sustainable for
its stakeholders … for those who invest in it (tourists, tourism industry and support
industries, ratepayers) and those who live/work in it.

WHAT WE WANT TO DO:

Grow tourism / “selling our town”
•   To be a premium leisure and adventure destination

Manage our destination
•   Protect and harness our built and natural environment
    (ocean, sky, fauna, flora)

Create employment / address seasonality
•   Build an inclusive / transformed economy which provides
    opportunity to all (align stakeholders > Brand Plett)

HOW WE ARE DOING IT?

Plett
 • (1)Tourism
         Brand positioning (2) > visibility with markets and stakeholders
July (3)
     2013> experience
           – July 2016/ product development (4) develop community
    tourism and (5) community outreach                                                  Clear. Credible. Certain. Consistent
Accommodation | restaurants - Tel: 044 501 3135 Cell: 073 335 2380 Prepared for the Minister of Tourism, Honourable Derek Hanekom, and His ...
Seasonal
                                                  game
       LED/BM                                  changers +
                                                product >

                                                                             Info Office
                             Ikasi Life

                                                                                                  Media
                                                             Experience
                                                                                                   SM
                                                            development
                                                                                                 Website
    Private
  Experience
   investors
  development
                             Plett-Ikasi
   Tourism                   Listening
    NPO                         Tour                                           Research
                                                                                  +
                                               Community                  Strategy + Planning
                                                                                                             Festivals +
                                                tourism /                         +
                                                                                                               events
                                                outreach                    Development
     Plett Tourism
                                                                                  +
     Accommodation                                                           Investment
     Activities
     Restaurants & taverns

     Partners
                                                              Meet +
     • Cruise the Crags                                        greet
                                                                                                Collateral
     • Wittedrift Way                                        Business
                                                                                                Themed qly
     • Bitou Arts Forum                                      exchange                            magazines
     • Bitou Boxing
Plett Tourism
       Association
                                      Plett                                 Plett Travel
July •2013   – July 2016
       Plett Winelands
                                    Vacation
                                     Club
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One Plett. One economy. One future

   • Zero sum thinking is a visa to a
     moonless future Anthony Butler, BD, 14 August
       “The tourism industry, no matter how many jobs it creates,
           shows a white face to government, and the success of
           the sector breeds resentment”.

   •    This strategy seeks to change the geography and
        economics of tourism. And by doing so, we open doors
        to experiences which the past had closed.

Plett Tourism
July 2013 – July 2016
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The future is happening, day by
 day. Is it to plan? Or are we
 making it up as we go along?

   Our brand has never been more
   important because it defines thePlett Tourism
   place we are – and importantly, February 2016
                                          Review and strategy

   the place we want to be, and the
   visitors
Plett Tourism
July 2013 – July 2016
                      we want to attract.
Accommodation | restaurants - Tel: 044 501 3135 Cell: 073 335 2380 Prepared for the Minister of Tourism, Honourable Derek Hanekom, and His ...
Plett Tourism
                                                                                             Review and strategy
                                                                                             February 2016

                   Does Plett build on it’s strengths, protect it’s primary asset – the environment, from the ocean to
                                         the beaches to the forests – and develop a sustainable, inclusive economy?
Plett Tourism
                  This is the Plett Tourism purpose. It is not just about a festival or a magazine. It is about making a
July 2013 – July 2016
                                                                      contribution to the future direction our town takes.
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Beaches,
Accommodation | restaurants

     Cingisisa Ngemntu-Sonjani
     Special Programmes Coordinator
     Bitou Municipality
     Tel: 044 501 3135
         Cell: 073 335 2380

     Email:csonjani@plett.gov.za
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So, one vision, one future
   …and finding the money
                                              Destination management                                          Destination marketing

                     The development              Aligning Muni, Business, others in                          From the shared strategy …
                     blueprint – needs            shared strategy: NB - how we will meet                      the investment proposition
                     updating and alignment       objectives. What we will do to get there!                   and projects …

                                                                            Plett                                                   Plett
                                                                          strategy               Pre-
                                                                                                                                  Tourism,
                                                                                               feasibility
                                      Coming                                LED                                  Finding        Bitou Muni,
                      Brand                                SDF                                 studies –
                                      Together                                                                 Investment        individual
                                                                          Tourism             investment
                                                                                                                                  tourism
                                                                                              proposition
                                                                          Business                                              enterprises

What we are,
What we want to be                               The 20 year spatial                                     From strategy to         Marketing the town … attracting
                                                 development framework …                                 reality … the            those who will invest and spend
This has to drive                                institutionalises the brand                             numbers …                money (and so creating jobs and
development or we end up                         and Coming Together                                     projected income,        a better place to live)
with chaos                                                                                               investment, jobs etc
Accommodation | restaurants - Tel: 044 501 3135 Cell: 073 335 2380 Prepared for the Minister of Tourism, Honourable Derek Hanekom, and His ...
People, jobs and Plett

                 Growing the tourism economy
                 Preserving the Plett value
                 proposition                                                           Plett Tourism
                                                                                       Review and strategy
                                                                                       February 2016

Plett Tourism       Grant Thornton, Kessel Feinstein estimate 1 permanent job is created by every 10 tourists
July 2013 – July 2016
The perfect storm
1
    1                 Seasonality +                    2
                      (unemployed) population growth       … Rates source: spend

                                                                      Revenue                          Expenditure

                                                               Plettenberg Bay, Wittedrift,
                                                               Keurbooms, Farms Natures                      New
                                                                      Valley(96.7%)                    Horizons (11.43)

                                                                                                   Kwanokuthula, Kurland,
                                                                     New Horizons                    Kranshoek, Green
                                                                        1.93%                         Valley, (39.77%)

                                                                    Kwanokuthula,
                                                                  Kurland, Kranshoek,         Plett, Keurbooms, Wittedrift, farms
                                                                     Green Valley,                   Natures Valley (49.8%)
                                                                        (1.37%)

Final Bitou IDP   2013: 52,379                                            RATEPAYERS MEETING 16 JANUARY 2014
2017-2022         Inca 2015
Power and potential

                        50% occupancy              ±230 establishments
                                                                                    >195,000 guests at BI in 2015
                                                  And private s/c houses

   1,7bn direct                     9,500 beds
                                                                    ±100 food
                                                                                    45 wine
                                                                                   labels, 18       240,000                                 Festivals,
                    7,400 jobs                                                                   visitors p/a to        R400,000,000      events, media
     tourism      (37% of total)
                                    1,600,000
                                   occupied bed
                                                  ±105 activities   and drink
                                                                     places
                                                                                    estates,
                                                                                    250,000      three animal             in wages        and marketing
                                                                                                   attractions
    economy                            nights                                     bottles sold

                                    > 75,000 visit Robberg
                                   Nature Reserve; 240,000                150,000 visitors to estates last year
                                     visit Monkeyland etc                   10 employed 2005; >110 2017

  GVA of R3,4b.
                                          ± 48,000 visitors in season
                                                                                                                           Based on BM data,
                                          ± 295,000 bed-nights                                                     Eden data, Inca, PT survey, PT intvus
                                                                                                                         + assumptions 2016/7/8
Impact of a catalytic tourism project

                         Current Tourism GVA      New Tourism GVA                                Current Tourism Jobs    New Tourism created Jobs

       2 000                                                                      9 000
       1 800                                                                      8 000
       1 600                                                                      7 000
       1 400
                                                                                  6 000
       1 200
                                                                                  5 000
       1 000
                                                                                  4 000
         800
                                                                                  3 000
         600
         400                                                                      2 000                                     Plett Tourism
         200                                                                      1 000                                     Review and strategy
          -                                                                          -                                      February 2016
               2019   2020   2021    2022      2023   2024   2025   2026   2027           2019   2020    2021     2022   2023   2024    2025    2026   2027

    This slide and the next one are based on preliminary numbers drawn from the Plett Wildlife Reserve project. These two slides demonstrate
Plett
    theTourism
        anticipated impact of the project on the Tourism GVA and jobs. The slides that follow show this impact relative to non-tourism GVA and
Julyjobs.
      2013 – July 2016
Impact of a catalytic tourism project

                      Tourism GVA   Non Tourism GVA                                               Total Tourism Jobs    Non -Tourism Jobs

3 500                                                                      16 000

3 000                                                                      14 000

                                                                           12 000
2 500
                                                                           10 000
2 000
                                                                            8 000
1 500
                                                                            6 000
1 000
                                                                            4 000                                             Plett Tourism
 500                                                                        2 000                                             Review and strategy
   -                                                                           -                                              February 2016
        2019   2020   2021   2022   2023   2024       2025   2026   2027            2019   2020      2021     2022     2023   2024     2025   2026   2027

Note: This data is WIP, and the property of the Plett Wildlife Company. It is based on data from Plett Tourism, INCA, Quanted - Bitou Socio-
Economic Profile 2017 (p25), and South Cape Economic Partnership. Whatever the real GVA value is (there are discrepancies) the
interesting point is the value add which comes from a catalytic project such as the Plett Wildlife Reserve – let alone the Robberg Cultural
Bridge or a Griqua Historical Village or the LED’s Biomimicry project in Harkerville.
Economic value add |
        Making it easier for tourists and business commuters to travel to and from Plett. The service
        is marginal and needs to be nurtured. Plett is unlikely ever to compete for much of the
        Knysna market given the proximity of George to Knysna and the choice/cost of flights.

0 – 3,000 people; 0 – 900 people
Transforming
Growth, jobs and tourism
                       tourism in Plett
 ▪   Purpose
 ▪   Plett Tourism’s vision and objectives

 ▪   What could the future look like
 ▪   Our town, its people and the goose that lays the golden eggs
 ▪   Plett’s tourism industry in numbers

 ▪   How Plett Tourism and Bitou Municipality connect
 ▪   Plett Tourism’s work … how we work and what we do to meet our objectives
 ▪   Our tour
      ▪   Variety
      ▪   Economic value add
      ▪   Opportunities
What do we need to (continue) transforming?

      The seasonal nature of the Plett economy.

      And the political economy of Plett.

      We need to create viable tourism economies in
      marginalized areas.                      Plett Tourism
                                               Review and strategy
                                                                                                                                   February 2016
      And we need to transform ownership patterns in
      the “formal tourism economy”.
 Plett Tourism
 JulyThe
Note: 2013   – July
         projects     2016
                  tabled in this document come from Plett Tourism’s strategy, from Bitou Municipality and from private role-players. The document is not exhaustive, nor
in almost all the cases have pre-feasibility studies been done. Where PT has done so, time has passed and they would have to be redone.
Harkerville
              A biomimicry project being
              promoted by LED.

                            N

                            Ntsimbi African Village proposal

                            New entrant into the Plett tourism landscape.
                            Black, female owned enterprise. Concept builds
                            on an existing backpacker establishment being
                            rented. To include 60 bed lodge, 16 sleeper log
                            cabin, 200 seater conference centre, outdoor
                            events venue, picnic dam. Project cost: R73m
Opportunities
Kranshoek 2018
▪   Hello
Kranshoek: The opportunity

                             Create a Griqua Historical Village around the
                             existing grave site – refurbish the museum, add a
Headline facts and figures   theatre, Griqua retail, food and coffee shop, and
                             offer guided historical tours and a venue for
                             Rieldancing

                             Link via a tourism walkway with trees and benches
                             to the Robberg Cultural Bridge, a interpretative
                             centre and a game changer; preliminary site
                             evaluation is done and significant external
                             conceptualisers / developers are involved

                             Potentially Kranshoek Lodge

                             Link to the Aartmoeder Land Art site

                             Link to Ericaville Tea Farm

                             Will catalyse the revitalisation of Kranshoek – the
                             Bilbao effect
Robberg Cultural Bridge
          ▪   Extending the Tourism Seasons and Diversifying the destination mix

A community tourism, cultural and economic development initiative | extending the season | diversifying the mix
A cultural bridge from then to now
 ▪   Centre content will connect visitors to their origins
 ▪   Scientific perspectives to human genome project

 ▪   Historical perspectives to the human journey
 ▪   Focus on message of unity and common cause
 ▪   Promote cross-cultural awareness

 ▪   Engage visitors to contribute
 ▪   Exhibitions – mixed media – story telling – theatre – library and resource centre
     – conference and convention centre – restaurants and outdoor areas – linkage
     to land art site and Griqua Living History Village
 ▪   Estimated 240,000 visitors per annum | 200 direct jobs | Bilbao effect
 ▪   Project originator Mike Wells; architect IDC Consultants, LORD Cultural Resources | considerable work,
     including design, scoping and costing, already done
What LORD / IDC need to take this forward

“A firm mandate to approach funders on behalf of the Bitou Local
                                         Authority”

         There can only be an approach to any of their 50 plus funders who LORD believes
         would have an interest in the project and providing seed funding once there is a firm
         mandate to take the project forward and that would require a long term SLA or           IDC
                                                                                                   Consultants
         something equivalent.
2 1

Growth, jobs and tourism
Kwanokuthula
                                             6
 ▪   Purpose
 ▪   Plett Tourism’s vision and objectives

 ▪   What could the future look like
 ▪   Our town, its people and the goose that lays the golden eggs
                                                       3
 ▪   Plett’s tourism industry in numbers                                        1. N2 Lounge
                                                           2                    2. Farmer’s Meat Butchery
 ▪   How Plett Tourism and Bitou Municipality connect                 1
                                                                                   Tshisha Nyama
                                                                                3. Skulus Jazz Bar
 ▪   Plett Tourism’s work … how we work and3what we do4to meet our objectives   4. Nonceba’s Tavern

 ▪   Our tour             4
                                                                                1.   Kwano Wines &
      ▪   Variety                                                                    Restaurant
      ▪   Economic value add                                                    2.   Kwano Tourism Hub
                                                                                3.   Dinangwe
      ▪   Opportunities                                                         4.   Simunye Centre
                                                                                5.   Warafiki Tshisha Nyama
                                                          5                     6.   Voorhuisie
1,2,3,4 + 3

Create walkway
which links to existing
facilities (taverns,
lounges, proposed
market) and Simunye
Centre

Revitalise Simunye
Centre as a cultural
venue

Link to vineyard and
restaurant as
indicated – and this
links Kwano directly
into the Plett
Winelands
Kwano Visitor Hub

                                                                                 Plett Tourism
                                                                                 Review and strategy
                                                                                 February 2016

Lounge   | Tshisa Nyama | Ikasi Crafts | Ikasi Fashion | Music | Museum |
  Plett Tourism
Heritage
  July 2013Centre
             – July |2016
                      Plett Tourism Info Centre

                                                                            Bitou Business Hub is a concept proposal by Lebo Nooi
Simunye Centre

                 ▪   Return Simunye Centre to a
                     cultural centre
Voorhuis
                                            ▪   Bandile Ntukan has a ten year lease
                                            ▪   Music / entertainment / restaurant
                                                and car wash

                                            ▪   Project could become a key part of a
                                                Kwano Tourism Route
Voorhuis today … and what it could be for
Bandile Ntukantu. How to do this?
                                            ▪   PT assisting by getting a plan drawn
                                                and costings to the repair and rebuild
                                                of the site
SME tourism development
                          A number of events, music,
                          film, and educational
                          initiatives have been
                          developed. There is a need
                          to create a fund and
                          mentorship capabilities to
                          turn these projects into
                          sustainable businesses
New Horizons | Qolweni | Piesang Valley
Headline facts and figures   The Qolweni backpackers has been in
                             progress for many years … it can become a
                             catalyst for development in Qolweni

                             The Bitou Boxing Academy is headquartered in
                             Qolweni/Bossiesgif … without a headquarters.

                             An alternative Robberg Cultural Bridge site is
                             identified; alternatively there is a proposal to
                             develop a Plett Art Centre on that site.

                             A proposal was submitted some time ago to
                             create a Plett Nature Park / Plett Botanical
                             Gardens in the area below Brackenridge and
                             adjacent to the Piesang Valley Community Hall
                             precinct – and becomes a venue for education,
                             entertainment etc (cf Kirstenbosch).
Ihlengethi Park | Qolweni
A backpackers and outdoor event venue in Qolweni being managed by LED. PT eager to be
involved in the project. The visuals ex BM LED
The CBD needs to be revitalised as a destination
                             – retail, entertainment, heritage and culture and
Plett Central                accommodation are all aspects which need
                             assessment. The existing municipal offices in
                             Sewell Street could be a conference / hotel /
Headline facts and figures   entertainment complex which anchors the CBD

                             A restaurant / coffee shop could be developed on
                             the Signal Hill site

                             The Central Beach precinct needs to be
                             redeveloped and upgraded, and consideration
                             should be given to how a marina might be
                             incorporated.

                             Central Beach should be linked via a boardwalk
                             to Poortjies. This would connect a number of
                             leisure places – including the Plettenberg Hotel,
                             Lookout Deck, Milkwood – and create new
                             opportunities for tourists (and residents) to move
                             from one place to the next

                             Many of these ideas are contained in the
                             Coming Together project
Plett Central

                These visuals
                are taken from
                work done on
                the BM’s
                Coming
                Together
                material. There
                is rich material
                which can
                contribute to the
                revitalisation of
                the Plett CBD
Wittedrift/Uplands/Crags
Wittedrift/Uplands/Crags
 ▪   The Plett Wildlife Reserve
 ▪   Plett Birding Route

 ▪   Plett Winelands
 ▪   The biomiciricy

                                  The Plett Wildlife Reserve
                                  Plett Birding Route
                                  Plett Winelands
                                  The Plett Trail
Plett Wildlife Reserve
Plett’s game changer: a taste
      ▪ The Plett Wildlife Reserve* could be the game changer Plett is
        looking for – the disruptive project needed to turbo boost current
        growth trends and complete the seasonality shift already
        underway
      ▪ But what’s more, it has even greater potential if it is seen as one
        of the four elements which make Plett’s “Big Nature” proposition
        unbeatable…
      ▪ With this, Plett truly has it all
*The Plett Wildlife Reserve is a Plett Wildlife Company project. Research and planning is underway and the information contained is indicative
Plett’s big game changer
Plett’s big game changer
▪ The Plett Wildlife Reserve – the big 5, lodges, selected activities in
  pristine environment
▪ The Plett Marine Reserve – whales, sharks, dolphins
▪ The Plett – 19 endemics, 46 near endemics
▪ The P– see it all on foot | horseback | vehicle, and stay in luxury
  accommodation

▪ Creating a total wildlife feeling. Up close. 365 days a year
Who benefits?
                        Rm 55                                                              Indicative –
                                Rm 55
                                                                                           based on early
            Rm 268                                                                         stage modelling
                                                 Landowners
                                                 Local Community Trust
                                                 Employment Costs
                                                 Conservation Agent
                                                 Plett Wildlife Company
   Rm 154                                        Development Projects - Profits
                                                 Tourism Wildlife Reserve - Profits
                                        Rm 544
                                                 Plettenberg Bay Town Economy - Profits         Jobs created           2019   2020    2021    2022

                                                                                          Jobs created in the Plett    125    830     1,889   2,699
    Rm 35                                                                                 Wildlife Reserve
       Rm 37
                                                                                          Additional jobs created in   124    1,275   1,960   2,009
                Rm 37
                                                                                          the greater Plett area
                                                                                          New Jobs available           249    2,105   3,850   4,708

The new tourism economy per stakeholder group – forecast for 2022 – Rm
Plett Winelands                         Plett Winelands
Festival shop window to Plett + Plett Winelands = > jobs
In four years a new tourism – and income – destination
                        category has been created, and is in the top 3 attractions for
                        visitors to Plett.
                                                            Plett: 2018
                        Plett Winelands strategy being written     Tourismto 2030
                                                         Review and strategy
                                                         February 2016
                        Opportunity to change ownership profile

Plett Tourism
July 2013 – July 2016
•   Development of Land Art bird hides

•   Professionally guided birding experiences at
    birding hotspots

•   Twelve hotspots identified

•   Bitou Wetlands (important birding zone) adjacent
    to Plett Wildlife Reserve

•   A R2b industry in SA – potential untapped in Plett

•   Projected to create +400 jobs in first three years

•   19 endemics, 46 near endemics, migratory
    species, pelagic species

•   International visits take place in September and
    October (shoulder season)

•   SA bird watchers spend on average 38 days
    birding, with 24 overnight stays

•   SA, with 841 bird species, is recognized
    internationally as a prime birding destination
Developme
                                                                    nt of
                                                                  collateral
                                                                 and launch
                   Product                           Proof of       plan                       Launched at
                                                                                                                                   Project
  Research,                       Guide trainer                                                WTM in April
 strategy and   development       selection and   concept walk                                                   Operating      stranded due
                                                                                                  2016
  operational     “Walk the         course …      July, August                  Media launch                  company to be       to lack of
                                                                  Ecological                    Consumer
(appointment    trail” & buy-in     FGHASA          Standard                    October 2015                  finalized Q3 in   marketing and
   of service                        training
                                                                 and cultural                   launch at
                       of                           operating                                                       2016         operatonal
  providers)                         course                         guide                        Getaway
                 participants                      procedure                                                                       budget
                                                                 included in                   August 2016
                                                                    GRKK
                                                                  guide for
                                                                 printing end
                                                                     2016
Anchor festivals and magazines

                                 Plett lags in this
                                 space and
                                 investment is
                                 required to build
                                 four anchor
                                 events which
                                 not only attract
                                 visitors but
                                 which effectively
                                 signpost Plett’s
                                 brand and
                                 visitor
                                 proposition.
So, in summary
▪ The future is going to happen: we need to build it around Brand Plett
▪ We need to create employment and an inclusive economy
▪ Transforming tourism in Plett – four categories of intervention
    ▪   Festivals + events
    ▪   SME tourism businesses
    ▪   Game changing projects
    ▪   Changing ownership patterns in the “formal” tourism sector

▪ Experience tells us there is a need at a national level to define the relationship between
  municipalities and “outsourced” tourism operations –
    ▪   Legitimacy of purpose
    ▪   Development of a national funding model
Where we need help
▪ Funding for research and development - To initiate feasibility studies, business plans and models,
   industry data collection and consumer research to enable us to plan better and initiate the right projects

▪ Funding and mentorship to develop projects
    ▪   Tier 1: Tourism SME development (events, music, fashion, etc)
         ▪   Source funding – gov/NGO agencies | Private fund - #NewBeginning | Targeted investor:project presentations
         ▪   Business planning and mentorship programme to support funding
    ▪   Tier 2: Anchor festivals | source funding to take quantum leap
    ▪   Tier 3: Game changers, big and small (from Robberg Cultural Bridge to Voorhuis) / ownership patterns
         ▪   Source funding from government agencies | government support in terms of zoning etc
         ▪   Partnerships where appropriate
         ▪   Find investors for existing tourism businesses
The economic value of beaches

  • Built environment / Airport; waterfront; craft centre; better
    beach facilities; signage to Plett; revitalized CBD
  • Experiences / festivals throughout year; nightlife; township
    tours – tourism in townships; > child friendly services; must be
    clean, safe and maintained; showcase heritage, art, culture;
    capitalize on education; capitalize on whales and ocean
  • Build Plett brand
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